*After you have installed vSpace and configured the environment you can add
the Antivirus and necessary programs. See later in this document.
L-series Firmware:
vSpace Server 8.4.0.3 comes with L-series firmware version 1.11.17. For correct operation
with vSpace Server 8.4.0.3, and to ensure best performance and device management, all
L-series devices need to be upgraded to firmware version 1.11.17. Refer to ‘vSpace Server
8.4 Software and Firmware Update Guide’ for information about updating the device
firmware. M300 Support:
vSpace Server 8.4.0.3 comes with M-series firmware version 2.2.16. For correct operation
with vSpace Server 8.4.0.3, and to ensure best performance and remote management, all
M-series devices need to be upgraded to firmware version 2.2.16. Refer to ‘vSpace Server
8.4 Software and Firmware Update Guide’ for information about updating the device
firmware.
vSpace Management Center Independence:
vSpace Server 8.4 incorporates direct management, via NC-Console, to manage
NComputing L-series and M-series access devices without the necessity to deploy any
additional management server. vSpace Server 8.4, L-series devices with 1.11 firmware and
M-series devices with 2.2.16 firmware are not supported by vSpace Management Center.
Microsoft Licensing
In addition a Microsoft Windows Server Client Access License (WS CAL) and a
Microsoft Remote Desktop Services Client Access License (RDS CAL – formerly
known as a Microsoft Terminal Services Client Access License or TS CAL) are
required for each end-user or device that accesses Windows Server (and for the
host computer if the host computer is used as a user station).
**vSpace Client is supported for desktop session delivery only and does not
include the management options available for other access devices.
Loopback Processing
[Computer Configuration\Policies\Administrative Templates\System\Group
Policy]
Configure user Group Policy loopback processing mode: Enable – Merge
This policy setting directs the system to apply the set of Group Policy objects for
the computer to any user who logs on to a computer affected by this setting. It is
intended for special-use computers, such as those in public places, laboratories,
and classrooms, where you must modify the user setting based on the computer
that is being used.
If you enable this setting, you can select one of the following
modes from the Mode box:
“Replace” indicates that the user settings defined in
the computer’s Group Policy Objects replace the user settings normally applied
to the user.
“Merge” indicates that the user settings defined in the computer’s
Group Policy Objects and the user settings normally applied to the user are
combined. If the settings conflict, the user settings in the computer’s Group
Policy Objects take precedence over the user’s normal settings.
Microsoft.WindowsFirewall
Microsoft.WindowsUpdate
Microsoft.DateAndTime
Microsoft.RegionAndLanguage
Microsoft.RemoteAppAndDesktopConnections
Install Application On Remote Desktop Server
Java
Flash Player
Add Object
Additional Policies
To use this setting, select a drive or combination of drives from the drop-down
list. To allow access to all drive directories, disable this setting or select the “Do
not restrict drives” option from the drop-down list.
Note: The icons representing the specified drives still appear in My Computer,
but if users double-click the icons, a message appears explaining that a setting
prevents the action.
Also, this setting does not prevent users from using programs to access local
and network drives. And, it does not prevent them from using the Disk
Management snap-in to view and change drive characteristics.
If you enable this policy setting, Autoplay is disabled on CD-ROM and removable
media drives, or disabled on all drives. This policy setting disables Autoplay on
additional types of drives. You cannot use this setting to enable Autoplay on
drives on which it is disabled by default. If you disable or do not configure this
Desktop Experience
The Desktop Experience feature allows you to install a variety of applications and
features that are provided in the Windows client operating system on your server
that is running a Windows Server operating system. If you are running Windows
Server 2012 R2, the following Windows 8.1 features are installed when you
install Desktop Experience:
• Windows Media Player
• Video for Windows (AVI support)
• Windows SideShow
• Disk Cleanup
• Sync Center
• Sound Recorder
• Character Map
• Snipping Tool
• Support for desktop apps
• Windows Store
• PC settings (adds Change PC settings to the Settings charm)
• The ability to play a slide show on your lock screen
• Integrated search (searches through the Search charm integrate results from
the local computer and the Internet through Bing)
Important: When you install Desktop Experience in Windows Server 2012 R2,
the integrated search is on by default. This feature sends information to
Microsoft. You can turn off the integrated search feature with the following steps:
When using vSpace Server, especially on desktop versions of Windows OS, the
Power Plan settings should be configured in a way, which will never allow the
hard disks to be turned off or the computer to enter the sleep or hibernation state
after a period of inactivity.
When using a physical host with AMD/ATI GPU it’s advisable to install the video
driver only, without the Catalyst Control Center (CCC.exe) utility. This would
prevent potential memory leak in AMD’s Catalyst Control Center which may
affect system instability.
To help ensure NComputing’s services are able to run properly, Data Execution
Prevention (DEP) should be set to “Essential Windows programs and
services only” in the Data Execution Prevention tab.
In the Visual Effects tab there are many options available and the settings may
need to vary according to site requirements.
Within the vSpace Console, there are several settings that can be used to
optimize your product experience. These are found in the ‘System Settings’
area. There are, for the L-series, and separately for the M-series and vSpace
software client, Performance Profiles, of which there are several standardised
profiles, such as ‘L-Series on a High Speed Network’.
Font Smoothing – The Option Enable Clear Type inside of Windows. This will
improve the appearance of text on certain types of monitors
Under the ‘Common’ tab in 'System Settings’ you can also configure such
things as:
Directory domain the Remote Desktop Services must be enabled prior to vSpace
Server installation.
Configuration 1: Workgroups
Small network configurations that do not involve a domain controller require that
the vSpace Server self-host its licensing. That is, each server should have the
Remote Desktop Services Licensing Service installed in addition to the vSpace
Server software. In this configuration, each vSpace Server manages the required
Windows licenses for its own access devices. Read the following steps carefully
to ensure this configuration is setup properly:
Proceed through the Install Licenses menus as instructed by the Wizard, filling
out the licensing program details as appropriate for your deployment until all
licenses have been installed and the Wizard comes to an end. Close the wizard
once this process is complete.
Configure the computer’s Remote Desktop Session Host service to talk to the
computer’s own license server. This process will involve the use of PowerShell.
Logon to the vSpace Server as an administrator again and run the following
PowerShell commands to verify the configuration and display the list of specified
license servers:
Note: “LicServer” should be the local computer name. The quotes are required.
Close the PowerShell window once you have verified your configuration.
To check to make sure that the server is configured properly, open the Start
screen and type “licensing diagnoser” and select the licensing diagnoser. The
resulting screen will list currently available licensing servers under the “Remote
Desktop Services License Server Information” section. Select your licensing
server and an expanded “License Server Configuration Details” menu will drop
out below, listing the number of installed and available licenses.
On your vSpace Server host(s), install the Remote Desktop Session Host role
(without license server role).
From Server Manager, click “Manage” and select “Add Roles andFeatures.”
Select “Role-based or feature-based installation.” *DO NOT* select the option
labeled “Remote Desktop Services installation.”
Select the local server on the next screen.
For “Roles”, find “Remote Desktop Services” and click Next. Skip the following
Features list by clicking Next again.
From the Role Services menu, select “Remote Desktop Session Host” with the
default settings.
A restart will be required once the installation is complete. You may check the
automatic restart option at the top of the screen to initiate this restart
automatically once the installation process finishes. Click Install to begin the
installation process.
Configure the vSpace host’s Remote Desktop Session Host service to talk to the
separate License Server. Once again, this is done through powershell.
$obj.SetSpecifiedLicenseServerList("LicServer")
$obj.GetSpecifiedLicenseServerList()
Note: This command will show you the current config, which should have the
license server name in the output next to “SpecifiedLSList”. This will verify
whether the previous steps were completed correctly. You may close the
PowerShell window once you have verified your configuration.
To check to make sure that the server is configured properly, open the Start
screen and type “licensing diagnoser” and select the licensing diagnoser. The
resulting screen will list currently available licensing servers under the “Remote
Desktop Services License Server Information” section. Select your licensing
server and an expanded License Server Configuration Details menu will drop out
below, listing the number of installed and available licenses.
vSpace installation.
To ensure successful installation the vSpace Server Installer must be
launched from the system administrator’s account - only belonging to the
Administrators group is not enough.
The vSpace Server Installer launched by right-clicking the MSI file or selecting
the Install option will only finish successfully if the current user is the system
administrator.
L-series Firmware
vSpace Server 8.4comes with L-series firmware version 1.11. For correct
operation with vSpace Server 8.3, and to ensure best performance and remote
management, all L-series devices need to be upgraded to firmware version 1.11.
Refer to ‘vSpace Server 8.4Software and Firmware Upgrade Guide’ for
information about upgrading the device firmware.
Upgrading device firmware in Direct mode using Boot Server for Miniterm
service
1 Open the NC-Console. Select the Devices node in the tree on the left hand
side. On the Devices list select the devices to be upgraded. Hold down the
Shift or Control key while selecting to select multiple devices. Right-click a
selected device and choose the Update Device Firmware Directly...
option from the pop-up menu.
In the Device Firmware Updater window select the Latest firmware radio
button and click the OK button to initiate the process.
Note: As the Boot Server for Minitrem is a UDP-based service it can only deliver
the firmware in Local Area Networks. The access devices and the vSpace Server
delivering the firmware must be located in the same IP subnet. For devices
located in remote subnets use the Direct mode with an FTP server.
Upgrading device firmware in Direct mode using FTP server Note: this
method allows performing firmware downgrades too.
Open the NC-Console. Select the Devices node in the tree on the left hand side.
On the Devices list select the devices to be upgraded. Hold down the Shift or
Control key while selecting to select multiple devices.
In the Device Firmware Updater window select the Selected firmware radio
button. Enter the FTP URL of the package file containing the desired firmware
version. Enter the FTP user name and password if necessary.
Note: The package file containing the desired device firmware must be uploaded
to the FTP server prior to performing the upgrade. This method allows upgrading
devices located in remote subnets. Click the OK button to initiate the process.
Migration scenarios
Different vSpace Server software and device firmware versions have different
management capabilities. The NC-Console contained in all vSpace Server
versions supports the Direct mode management, while Management Server
mode management is only available in certain versions - v7 - 8.1, firmware up to
1.9.301.
vSpace Installation
Please make sure to DISABLE any Anti-Virus or Firewall software during the
installation of our product. Software of this type has been tested and known to
interfere with the installation of our product. After installation has completed, you
may re-enable Anti-Virus and Firewall software.
Port Exceptions
Summary
The above exceptions and practices can help ensure the best level of interaction
between vSpace and your environment. If issues still persist with a particular
application, please contact the application's vendor. If a workaround exists for
your antivirus solution of choice and NComputing engineers have verified its
effectiveness, a search for the application's name in the NComputing knowledge
base will typically reveal any available solutions.
The example below, shows 120 seconds which is a fairly sensible time limit
as long as the L300 isn’t set to auto connect, (but not auto logon). If it is set
to auto connect, then if no one logs in, the terminal will be seen to continue
to cycle through the connection/disconnection process every couple of
minutes which not only looks odd to some, but can eventually cause logon
issues.
This can be set in IE Advanced Settings but may reset itself and revert back to
GPU Rendering. To resolve this and insure that the setting will stay on software
rendering, you can create the following GPO template.
Open Notepad and copy-paste the following into a new text file:
CLASS USER
CATEGORY "AdditionalSettings"
CATEGORY "InternetExplorer"
POLICY "UseSoftwareRenderingInIE9"
KEYNAME "Software\Microsoft\Internet Explorer\Main"
VALUENAME "UseSWRender"
VALUEON NUMERIC 1
VALUEOFF NUMERIC 0
END POLICY
END CATEGORY;
END CATEGORY;
Save the text document with an “.adm” extension, and a filename of your choice.
(for example, “usesoftwarerendering.adm”). Start the Group Policy Editor
(“gpedit.msc”) and under “User Configuration”, right-click “Administrative
Templates” and uncheck “filter on”.
Due to the large number of users logging on and off the system and the various
programs and devices that are being used it is recommended that you schedule
a task to perform a daily reboot to refresh the host’s resources. One way this can
be accomplished is by scheduling a task for off peak hours.
For Action select Start a program, click Next then add the text
C:\Windows\System32\shutdown.exe in the “Program/script:” field. Type –f –r in
the “Add arguments (optional):” field, click Next, and then click Finish.