Following instrument measures your satisfaction at work.

Circle the number, which indicates

how much satisfied you are with each of the following aspects of work.

Aspect Highly Unsatisfied Neither Satisfied Highly

unsatisfied unsatisfied Satisfied
nor satisfied
1. Adequacy of pay to meet food and 1 2 3 4 5
cloth needs
2. Possibility of saving some money for 1 2 3 4 5
housing
3. Adequacy of comfortable working 1 2 3 4 5
conditions
4. Job security 1 2 3 4 5
5. Adequacy of pay increments 1 2 3 4 5
6. Adequacy of safe working conditions 1 2 3 4 5
7. Adequacy of medical, retirement 1 2 3 4 5
and insurance facilities
8. Opportunity to have friends and 1 2 3 4 5
social interactions
9. Manager friendliness 1 2 3 4 5
10. Internal equity-My pay matches the
relative worth of my job i.e., similar
jobs get similar pay.
11. External equity- My pay is equal to 1 2 3 4 5
the pay that similar employees
receive in other firms.
12. Opportunities for promotions
13. Management encouragement for 1 2 3 4 5
high achievement
14. Permission given by the 1 2 3 4 5
management to me to develop new
and original ideas.
15. Opportunity to use my various skills 1 2 3 4 5
and knowledge
16. Opportunity to do a complete work 1 2 3 4 5
(from beginning to end)
17. Importance of my work on the lives 1 2 3 4 5
of others
18. Legal power given to me by the 1 2 3 4 5
management to plan and control my
job
19. Information given to me by the 1 2 3 4 5
management about my work
performance, progress and
improvement
Scoring Key:
Economic Satisfaction Security Satisfaction Social Satisfaction
Item Score Item Score Item Score
1 ------- 4 ------- 8 -------
2 ------- 5 ------- 9 -------
3 ------- 6 ------- Total = -------
Total = ------- 7 ------- Average --------
Average -------- Total = -------
Average --------

Psychological Satisfaction
Item Score
10 -------
11 -------
12 -------
13 -------
14 -------
15 -------
16 -------
17 -------
18 -------
19 -------
Total = -------
Average --------

Your major aspect of work satisfaction is:___________________

(The type with the highest average)
Your least aspect of work satisfaction is:____________________
(The type with the lowest average)

Source: Adapted from Opatha, H.H.D.N.P. (2001), Factors Contributing to Labour-Management

Relationships in Sri Lanka: An Empirical Analysis in Manufacturing Sector, PhD Thesis,
UUM I Repository, Universiti Utara Malaysia.

Following is an instrument developed by the author of this book to measure Organizational

Commitment. After doing this activity, you will be able to know your own level of
Organizational Commitment and how this important construct is measured.

Statement Strongly Disagree Indifferent Agree Strongly

Disagree Agree
1. I feel like staying with the current organization where 1 2 3 4 5
I work because I am a more senior person.
2. I have to remain here because my resigning will lose 1 2 3 4 5
my retirement benefits, close friends etc.
 3. I have no any other option other than staying on my 1 2 3 4 5
current job.
4. If I resign now from the current organization I will 1 2 3 4 5
have a great risk about my life.
5. I feel I am strongly and emotionally attached to the 1 2 3 4 5
current organization.
6. I really have a high affection about my organization. 1 2 3 4 5
7. My values match with organizational values highly. 1 2 3 4 5
8. I can achieve my life mission of serving people to 1 2 3 4 5
upgrade their standard of living by working for my
current organization.
9. I can’t leave this organization because my close 1 2 3 4 5
friends want me to stay with them.
10. My employer helped me tremendously when I was 1 2 3 4 5
helpless. Hence I remain in the current organization.
11. I respect my superior greatly and believe in him. So I 1 2 3 4 5
have no intention of resigning.
12. I can’t resign because others would think badly about 1 2 3 4 5
me for leaving.

Scoring Key:
Continuance Commitment Affective Commitment Normative Commitment
Item Score Item Score Item Score
1 ------- 5 ------- 9 -------
2 ------- 6 ------- 10 -------
3 ------- 7 ------- 11 -------
4 ------- 8 ------- 12 -------
Total = ------- Total = ------- Total = -------

Your major type of OC is:___________________

(The type with the highest total of scores)
Your least type of OC is:____________________
(The type with the lowest total of scores)

Source: Opatha,H.H.D.N.P. (2015), Organizational Behaviour: The Human Side of Work, Department of
HRM, University of Sri Jayewardenepura, Sri Lanka