QABS LIMITED

PERFORMANCE APPRAISAL
For: Staff

Name of Appraisee: ___________________________

Department: ________________________________

Service Start Date: ____________________________

Appraisal Period From: ___________ to ___________

Purpose of Review: Confirmation Annual Review

Name of Appraiser: ______________________________

QABS Limited seeks corporate value of higher significance, pursuing innovative quality
in the areas of:
Customers, Employees, Society, Products, Technology, Management and Fairness
When completing the form, you are required to support your rating with comments in the spaces
provided for each category. For statements that do not apply to the person being evaluated, please
mark “Not Applicable” (NA). Comments should be specific (including examples) and explanatory. If
your evaluation and recommendations cannot be adequately covered in the space provided, you
should prepare an attachment to this appraisal form.

Performance for each category is graded into the following:

Outstanding 5 points Performance is exceptional and far exceeds expectations.

Consistently demonstrates excellent standards.

Very Good 4 points Performance is consistent and exceeds expectations.

Good 3 points Performance is consistent. Clearly meets job requirements.

Fair 2 points Performance is satisfactory. Meets minimum requirements of

the job.

Needs 1 point Performance is inconsistent. Meets requirements of the job

Improvement occasionally.

Unsatisfactory 0 point Performance does not meet minimum requirements of the job.

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PART 1 CUSTOMER
Very Needs Not
Customer Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

1. Follows Instruction to the

5 4 3 2 1 0 NA
satisfaction of superiors

2. Aims to develop good

relations with internal and 5 4 3 2 1 0 NA
external customers

PART 2 EMPLOYEES

Very Needs Not

Team work Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

3. Follows Instruction to the

5 4 3 2 1 0 NA
satisfaction of superiors

Very Needs Not

Communication skills Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

4. Follows Instruction to the

5 4 3 2 1 0 NA
satisfaction of superiors

PART 3 SOCIETY

Very Needs Not

CONSCIOUSNESS COST Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

5. Uses practices that save

company resources and 5 4 3 2 1 0 NA
Cost

minimise wastage

PART 4 PRODUCTS AND SERVICES

TECHNICAL SKILLS/ JOB Outstanding

Very
Good Fair
Needs
Unsatisfactory
Not
KNOWLEDGE Good Improvement Applicable

6. Possesses knowledge
of work procedures and 5 4 3 2 1 0 NA
requirements of job

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7. Shows technical
competence/skill in area of 5 4 3 2 1 0 NA
specialization

Very Needs Not

WORK ATTITUDE Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

8.Displays commitment to
5 4 3 2 1 0 NA
work

9. Plans and organizes work

5 4 3 2 1 0 NA
effectively

10. Is proactive and displays

5 4 3 2 1 0 NA
initiative

11. Has a sense of urgency 5 4 3 2 1 0 NA

in acting on work matters

12. Displays a willingness to 5 4 3 2 1 0 NA

learn

Very Needs Not

WORK QUALITY Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

13. Is accurate, thorough

and careful with work 5 4 3 2 1 0 NA
performed

Very Needs Not

WORK QUANTITY Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

14. Is able to handle a

5 4 3 2 1 0 NA
reasonable volume of work

Very Needs Not

SAFETY Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

15. Ensures careful work

habits that comply with 5 4 3 2 1 0 NA
safety requirements

Very Needs Not

IMPROVEMENT PROCESS Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

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 QABS LIMITED

16.Seeks to continually
improve processes and work 5 4 3 2 1 0 NA
methods

PART 5 MANAGEMENT (to be completed for staff with supervisory duties only)

Very Needs Not

Problem Solving Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

17. Helps resolve staff

problems on work-related 5 4 3 2 1 0 NA
matters
18. Handles problem
5 4 3 2 1 0 NA
situations effectively

Supervision/Motivation of Outstanding
Very
Good Fair
Needs
Unsatisfactory
Not
staff Good Improvement Applicable

19. Is a positive role model

5 4 3 2 1 0 NA
for other staff
20. Effectively supervises
work of subordinates 5 4 3 2 1 0 NA

PART 6 FAIRNESS

Very Needs Not

Attendance/ Punctuality Outstanding
Good
Good Fair
Improvement
Unsatisfactory
Applicable

21. Has good attendance 5 4 3 2 1 0 NA

22. Is punctual 5 4 3 2 1 0 NA

Dependability/ Outstanding
Very
Good Fair
Needs
Unsatisfactory
Not
Responsibility Good Improvement Applicable

23. Is able to work with 5 4 3 2 1 0 NA

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limited supervision
24. Is trustworthy,
responsible and reliable 5 4 3 2 1 0 NA

25. Is adaptable and willing

to accept new 5 4 3 2 1 0 NA
responsibilities

PART 7 EVALUATION

Formula Score
Total Scores: __________ X 100%
Total Score
No of Questions answered: _________ X 5

Grading

Outstanding
 90%- 100%
Performance is exceptional and far exceeds
expectations. Consistently demonstrates excellent
standards in all job requirements.

Very Good
 76%-89%
Performance is consistent, and exceeds expectations in
all situations.

Good
 60%-75%
Performance is consistent. Clearly meets essential
requirements of job.

Fair
 45%-59%
Performance is satisfactory. Meets requirements of the
job.

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Needs Improvement

 31%-44% Performance is inconsistent. Meets requirements of the

job occasionally. Supervision and training is required for
most problem areas.

Unsatisfactory
 0%-30%
Performance does not meet the minimum requirements
of the job.

Growth and Development

(i) List the appraisee’s strengths
_________________________________________________________________________

_________________________________________________________________________

(ii) List the areas for improvement

_________________________________________________________________________

_________________________________________________________________________

(iii) Describe the appraisee’s areas of additional responsibilities and/or other work-related
achievements
_________________________________________________________________________

_________________________________________________________________________

Recommendations
Termination Consider for merit increment

Extension of probation Transfer to other types of work

Suitable for confirmation Ready for promotion

Has potential for promotion, but not ready now

Normal increment of Rs __________ No salary increment

___________________ ___________________
Signature of Appraiser Date

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HUMAN RESOURCE DEPARTMENT’S USE

Present Salary: ____________________ Date of Last Increment: ____________________

New Salary: ____________________ Effective Date: ____________________

_________________ ____________________
Signature of Managing Director Date

QABS LIMITED
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