Assessment Assignment

Professional Development for Strategic Managers Assignment front sheet

Qualification Unit number and title

Pearson BTEC Level 7 Award, Certificate,

Diploma and Extended Diploma in Strategic Unit 11: Strategic Quality and Systems Management
Management and Leadership (QCF)

Student name Assessor name

Dr Gary Tan

Date issued Completion date Submitted on

14th October 2018 3rd November 2018 18th November 2018

Assignment title Strategic Quality and Systems Management Plan for Strategic Managers

Notes:
To be presented in a written report of 3,000 words in length (excluding appendices).
Late submissions will not be accepted without extenuating circumstances which should be discussed as soon as possible.
Unexceptional work pressures and computer problems are not normally accepted as extenuating circumstances.

Assess
Learning Learning outcome ment In this assessment you will have the opportunity to Evidence
Task no.
Outcome Criteri present evidence that shows you are able to: (Page no)
a
1.1 explain the importance of effective operations
LO1 Understand the role of 1
management in achieving organisational objectives
operations
management in an 1.2 evaluate the success of existing operations
organisation management processes in meeting an organisation’s 1
overall strategic management objectives

explain the importance of effective quality

2.1 1
Understand the management in achieving organisational objectives
LO2 importance of evaluate the success of existing quality management
managing quality in 2.2 processes in meeting an organisation’s overall 1
an organisation strategic management objectives

Be able to plan a plan a strategic quality change to improve

3.1 2
strategic quality organisational performance
LO3 change in an define resources, tools and systems to support
organisation 3.2 2
business processes in a strategic quality change

3.3 evaluate the wider implications of planned strategic 2

 quality change in an organisation
design systems to monitor the implementation of a
3.4 2
strategic quality change in an organisation
Be able to implement
LO4 a strategic quality implement a strategic quality change in an
4.1 3
change in an organisation
organisation
embed a quality culture in an organisation to ensure
4.2 3
continuous monitoring and development
monitor the implementation of a strategic quality change
4.3
in an organisation
3
Be able to evaluate 5.1
evaluate the outcomes of a strategic quality change in an
3
the outcomes of a organisation
L05 strategic quality recommend areas for improvement to a strategic quality
change in an 5.2
change that align with organisational objectives 3
organisation

Student declaration

I certify that the work submitted for this assignment is my own and research sources are fully
acknowledged.

Student signature: Date:

Assignment brief
Unit number and title Unit 11: Strategic Quality and Systems Management

Pearson BTEC Level 7 Award, Certificate, Diploma and Extended

Qualification
Diploma in Strategic Management and Leadership (QCF)
Start date 14th October 2018
Deadline/hand-in 18th November 2018

Assessor Dr Gary Tan

Assignment title Strategic Quality and Systems Management Plan for Strategic Managers

Purpose of this assignment

This unit will assess the capabilities of the student to explain the need (i.e., background and issues) for
strategic quality and systems management in organization and develop as well as evaluate
strategic quality and systems management change plan. This assessment will apply strategic
quality and systems management theories to meet the requirements and expectations of each
learning outcomes of the course.

Scenario

You are the Senior Manager of any other company of your choice. Attempt the following tasks:

Task 1 (1000 words )

As a new employee you need to understand the role of operations management and the importance of managing
quality within the organization in order to implement or improve quality standard. To complete this task, you need to
prepare a formal report: a. Explaining the importance of quality and operations management in achieving
organizational objectives. (AC 1.1, 2.1) b. Evaluating the success of existing quality and operations management
processes in meeting the company’s overall strategic management objectives. (AC 1.2, 2.2)

Task 2 (1000 words )

Having evaluated the organisation’s quality and operations management, a plan for strategic change has to be
considered to resolve the current situation as presented in Task 1. a. Identify the degree of change necessary and create
a plan for a strategic quality change to improve organizational performance (AC 3.1) b. Define the necessary
resources, tools and monitoring system to support the business processes in the strategic quality change (AC 3.2, 3.4)
c. Evaluate the wider implications of the change to the organisation focusing on how it can achieve total quality
management (AC 3.3)

Task 3 (1000 words )

In this task, you will need to implement the strategic quality change you have designed in task 2. (AC 4.1) a. Embed a
quality culture in the organisation to ensure continuous monitoring and development (AC 4.2) b. Monitor the
implementation of the change and how the organisation responded to the change (AC 4.3) c. Evaluate the outcomes of
the change and provide your own recommendations to improve the strategic quality change to align with
organizational objectives. (AC 5.1, 5.2)

Assignment Requirements

Assignments should be approximately 3000 words in length using fonts Times New Roman or Arial, 12 as font size
and 1 ½ spacing.

The work must be referenced using the 'American Psychological Association (APA)’ format. The references in the
 main body of the text and the reference list do not count towards the word limit. The format of the assignment should
follow post-graduate standards. A likely report structure would be:

1. Task1 (LO1, LO2)

- Provide brief overview of the organization and its strategic goals.
- Explain the importance of quality and operations management in the process of attaining your
organizational strategic goals.
- Use appropriate methods to guide your evaluation of strategic quality and systems management
change plan required to achieve organization’s strategic goals (i.e., perform a gap analysis).

2. Task 2 (LO3)
- Develop strategies to overcome the gap identified in the organization quality and operations
management for a department within your chosen organization.
- Identify the resources you need to successfully implement your recommended strategic quality and
systems management change plan.
- Link your strategic quality and systems management change plan to the concept of Total Quality
Management.

3. Task 3 (LO4, LO5)

- Discuss ways to build a quality culture into your strategic quality and systems management change
plan.
- Construct a strategic quality and systems management change plan monitoring system for the
department chosen in the previous section to ensure successful ongoing change.
- Recommend changes based on your findings to continuously enhance the organization’s quality and
operations management (i.e., inching closer to the organizational strategic goals.

General guidance about assessment evidence

American Psychological Association (APA) format of referencing. Please ensure that your work is
paraphrased and at par with the requiremernts and expectations of Level 7 academic writing quality.

Evidence Evidence
Summary of evidence required by student
checklist presented
Task 1: A report demonstrating your capacity to assess the importance of managing
quality in pursuit of organizational goals and identify the needs for operations
management change in an organization.

Task 2: A report to synthesize evidence of your capability to implement strategic

Individual
quality and systems management change plan at the departmental level.
report (100%)
Task 3: A report to demonstrate you potential to develop a strategic quality and
systems management monitoring system. In addition, you have to provide conclusive
arguments to align your with the organizational objectives.
Achievement Summary

Pearson BTEC Level 7 Award,

Qualification Certificate, Diploma and Extended Assessor name Dr. Gary Tan
Diploma in Strategic Management
and Leadership (QCF)

Unit 02: Professional

Unit Number and Development for Strategic Student name
title Managers

Criteria To achieve the criteria the evidence must show that the Achieved?
Reference student is able to: (date)
LO1
1.1 explain the importance of effective operations management in achieving
organisational objectives
1.2 evaluate the success of existing operations management processes in
meeting an organisation’s overall strategic management objectives
LO2
2.1 explain the importance of effective quality management in achieving
organisational objectives
2.2 evaluate the success of existing quality management processes in
meeting an organisation’s overall strategic management objectives
LO3
3.1
plan a strategic quality change to improve organisational performance
3.2 define resources, tools and systems to support business processes in a
strategic quality change
3.3 evaluate the wider implications of planned strategic quality change in an
organisation
3.4 design systems to monitor the implementation of a strategic quality
change in an organisation
LO4
4.1 implement a strategic quality change in an organisation
embed a quality culture in an organisation to ensure continuous
4.2
monitoring and development
monitor the implementation of a strategic quality change in an
4.3
organisation
LO5

5.1 evaluate the outcomes of a strategic quality change in an organisation

recommend areas for improvement to a strategic quality change that
5.2
align with organisational objectives
Assignment Feedback
CRITERIA Marks 0 1 2 3 3.5 4 5 Feedback
Structure and Organization: Good title,
clear structure (contents page); Clarity and
conciseness of the issues covered in the topic 20
Knowledge; Source Material:
Literature review with good sources included
and some assessment/ summary of published 40
work
Analysis; Expression: Joined up thinking:
From title to argument to conclusion
(Evaluation-Synthesis-Analysis); Building an 20
Argument – using your references adeptly

Conclusion and Overall 20

Perspective; Conclusion – a comprehensive,
interesting reflection of your learning

Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

Assessor Signature Date

Student Signature Date