DAFTAR ISI

Kata Pengantar .......................................................................................................................i

Surat Keputusan Direktur RS Permata Hati ......................................................................ii
Daftar Isi .................................................................................................................................iii
BAB I DEFINISI
A. Pengertian ..........................................................................................................1
B. Fungsi Komunikasi Efektif .............................................................................. 1
C. Manfaat Komunikasi Efektif ............................................................................ 2
D. Hukum Komunikasi Efektif ............................................................................. 2
BAB II RUANG LINGKUP
A. Ruang Lingkup .................................................................................................3
BAB III TATA LAKSANA
A. Tehnik komunikasi efektif di Rumah Sakit Permata .........................................3
B. Mekanisme pelaporan hasil pemeriksaan kritis dan pemeriksaan cito ..............6

BAB IV DOKUMENTASI....................................................................................................8

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