The dawn of twentieth century witnesses the birth of a banking enterprise par excellence-
UNION BANK OF INDIA- that was flagged off by none other than the Father of the Nation,
Mahatma Gandhi. Since that the golden moment, Union Bank of India has this far
unflinchingly traveled the arduous road to successful banking........ a journey that spans 88
years. We at Union Bank of India, reiterate the objective of our inception to the profound
thoughts of the great Mahatma... "We should have the ability to carry on a big bank, to
manage efficiently million of rupees in the course of our national activities. Though we
have not many banks among us, it does not follow that we are not capable of efficiently
managing million and million of rupees."
Union Bank of India is firmly committed to consolidating and maintaining its identity as a
leading, innovative commercial Bank, with a proactive approach to the changing needs of
the society. This has resulted in a wide gamut of products and services, made available to its
valuable clientele in catering to the smallest of their needs. Today, with its efficient, value-
added services, sustained growth, consistent profitability and development of new
technologies, Union Bank has ensured complete customer delight, living up to its image of,
“GOOD PEOPLE TO BANK WITH”. Anticipative banking- the ability to gauge the
customer's needs well ahead of real-time - forms the vital ingredient in value-based services
to effectively reduce the gap between expectations and deliverables.
The key to the success of any organisation lies with its people. No wonder, Union Bank's
unique family of about 26,000 qualified / skilled employees is and ever will be dedicated
and delighted to serve the discerning customer with professionalism and wholeheartedness.
Union Bank is a Public Sector Unit with 55.43% Share Capital held by the Government of
India. The Bank came out with its Initial Public Offer (IPO) in August 20, 2002 and Follow
on Public Offer in February 2006. Presently 44.57 % of Share Capital is presently held by
Institutions, Individuals and Others.
Over the years, the Bank has earned the reputation of being a techno-savvy and is a front
runner among public sector banks in modern-day banking trends. It is one of the pioneer
public sector banks, which launched Core Banking Solution in 2002. Under this solution
umbrella, All Branches of the Bank have been 1135 networked ATMs, with online Tele-
banking facility made available to all its Core Banking Customers - individual as well as
corporate. In addition to this, the versatile Internet Banking provides extensive information
pertaining to accounts and facets of banking. Regular banking services apart, the customer
can also avail of a variety of other value-added services like Cash Management Service,
Insurance, Mutual Funds and De-mat.
The Bank will ever strive in its endeavour to provide services to its customer and enhance its
businesses thereby fulfilling its vision of becoming “THE BANK OF FIRST CHOICE IN
OUR CHOSEN AREA BY BUILDING BENEFICIAL AND LASTING
RELATIONSHIP WITH CUSTOMERS THROUGH A PROCESS OF
CONTINUOUS IMPROVEMENT
Top of Form
/w EPDw ULLTE0N
Bottom of Form
CORPORATE MISSION
• A logical extension of the Vision Statement is the Mission of the Bank , which is to
gain market recognition in the chosen areas.
• To build a sizeable market share in each of the chosen areas of business through
effective strategies in terms of pricing, product packaging and promoting the product
in the market.
• To sustain the mission objective through harnessing technology driven banking and
delivery channels.
• To promote confidence and commitment among the staff members, to address the
expectations of the customers efficiently and handle technology banking with ease.
RETAIL LENDING
is the practice of loaning money to individuals rather than institutions. Retail
lending is done by banks, credit unions, and savings and loan associations.
These institutions make loans for automobile purchases, home purchases,
medical care, home repair, vacations, and other consumer uses. Retail lending
has taken a prominent role in the lending activities of banks, as the availability
of credit and the number of products offered for retail lending have grown. The
amounts loaned through retail lending are usually smaller than those loaned to
businesses. Retail lending may take the form of installment loans, which must
be paid off little by little over the course of years, or non-installment loans,
which are paid off in one lump sum.
The union bank retail lending zones are called as UNION LOAN POINTS
(ULP’S), specialized in retail banking ,the main ULP of Chandigarh is
situated in sec 35.
The banking sector has been divided into two main areas:
1) Non-priority sector
2) Priority sector
Export credit Export credit does not form part of 12 percent of NBC
priority sector
MODEL CODE
1. IMPORTANT DECLARATIONS:
Not to discriminate on the basis of religion, caste, sex, descent or any of them.
To provide customers with accurate and timely disclosure of terms, costs, rights and
liabilities as regards loan transactions.
To attempt in good faith to resolve any disputes or differences with customers by setting up
complaint redressal cells within the organisation.
To spread general awareness about potential risks in contacting loans and encourage
customers to take independent financial advise and not act only on representation from
Bank.
2. FAIR PRACTICES:
A prospective customer would be given all the necessary information adequately explaining
the range of loan products available with our Bank to suit his needs.
On exercise of choice, the customer would be given the relevant information about the loan
product of choice.
The Customer would be explained the processes involved till sanction and disbursement of
loan and would be notified of timeframe within which all the processes will be completed
ordinarily at our Bank.
The Customer would be informed of the names and phone numbers of branches and the
persons, whom he can contact for the purpose of loan to suit his needs.
The Customer would be informed the procedure involved in servicing and closure of the
loan taken.
2.2.1. Interest Rates for different loan products would be made available through and in any
one or all of the following media, namely:
Bank's website.
2.2.2. Customers would be entitled to receive periodic updates on the interest rates
applicable to their accounts.
2.2.3. On demand, customers can have full details of method of application of interest.
Our Bank would notify immediately or as soon as possible any revision in the existing
interest rates and make them available to the customers in the media listed in Para 2.2.1.
Interest Rate revisions to the existing customers would be notified within 3 working days
from the date of change.
a) Our Bank would notify clearly about the default interest/penal interest rates to the
prospective customers.
2.5. CHARGES:
Our Bank would notify details of all charges payable by the customers in relation to their
loan account.
Our Bank would make available for the benefit of prospective customers all the details
relating charges generally in respect of their retail products in the media specified in Para
2.2.1.
Any revision in charges would be notified in advance and would also be made available in
the media as listed in Para 2.2.1.
Our Bank would clearly specify the charge account for interest and charges, wherever
necessary and get a mandate for debiting the said charge account alongwith the
documentation.
Our Bank would ordinarily given an acknowledgement of receipt of loan request and if
demanded by the customer, a copy of the application form duly acknowledged would also
be given, as soon as the customer chooses to buy a product of or service of his choice.
Immediately after the decision to sanction the loan, our Bank would show draft of the
documents that the customer is required to execute and would explain, if demanded by the
customer the relevant terms and conditions for sanction and disbursement of loan.
Loan Application Forms, Draft documents or such other papers to be signed by a customer
should comprehensively contain all the terms and conditions relating to the product or
service of his choice.
Wherever possible, reasons for rejection of loan would be conveyed to the customers.
Before disbursement of loan and on immediate execution of the loan documents, our Bank
would deliver a copy of the duly executed documents to the customers.
Our Bank would provide regular statement of accounts, unless not found necessary by the
customers.
Our Bank would notify relevant due dates for application of agreed interest, penal interest,
default interest, and charges, if they are not mentioned in the Loan applications, documents
or correspondence.
Our Bank would notify in advance any change in accounting practices, which would affect
the customer before implementation.
All personal information of the customer would be confidential and would not be disclosed
to any third party unless agreed to by customer. The term 'Third Party' excludes all Law
Enforcement Agencies, Credit Information Bureau, Reserve Bank of India, other Banks and
Financial Institutions.
Subject to above Para, customer information would be revealed only under the following
circumstances, namely:
Our Bank would reckon cases of customer's financial distress and consider them
sympathetically.
Customer would be encouraged to inform about their financial distress as soon as possible.
Our Bank would adequately train the operational staff to give patient hearing to the
customers in financial distress and would render such help as may be possible in our view.
Our Bank would have a Grievance Redressal Cell/Department/ Centre within or outside the
organisation.
to the customers individually on demand and through the media listed in Para 2.2.1.
(C) Response to a complaint whether positive or negative or requiring more time for
redressal would be given within a maximum period of four weeks from the date of
complaint, unless the nature of complaint is such that requires verification of voluminous
facts and figures.
MODEL CODE COLLECTION OF DUES
II. Applicability:
This code will apply to Union Bank Of India from 19th January 2004.
III. Contents:
• Introduction
• Dues Collection Policy Statement
• Security Repossession Policy Statement
• General Guidelines
• Grievance Redressal
1. Introduction:
Union Bank Of India is committed to:
• Following fair practices especially with regard to collection of dues and repossession of
security
• Union Bank of India's dues collection policy is built on courtesy, fair treatment and
persuasion.
• The Policy recognizes fairness and transparency in repossession, valuation and realization
of security.
4. Guidelines:
4.1. All the members of the staff or any other person authorised to represent Union Bank of
India in dues collection or/and security repossession would follow the guidelines set out
below:
4.1.1. General:
Before taking action for collection of dues and repossession of security, Bank would give
notice to the Borrower asking him to repay the dues and the Borrower will be generally given
minimum 15 days time to repay dues.
• Identity and authority to represent would be made known to the customer at the first
instance.
• Customer privacy would be respected.
• Interaction with the customer would be in acceptable business language.
• Customer calling time would be between 0700 and 1900 hours unless the special
circumstances of the borrower's business or occupation demand otherwise.
• Customer requests to avoid call at a particular time or at a particular place would be
honoured as far as possible.
• Time and number of calls and contents of conversion would be documented.
• Customer would be provided with all the information regarding dues at the time of notice of
recall of loan and as and when demanded by the Customer.
• All assistance would be given to resolve disputes or differences in a mutually acceptable
and in an ordinary manner, if any as regards dues.
• During visits to customers' place for dues collection, decency and decorum would be
maintained.
• Inappropriate occasions such as bereavement in the family or such other calamitous
occasions would be avoided for making calls/visits to collect dues.
• Demeanor that would suggest criminal intimidation or threat of violence would be
scrupulously avoided.
• Bank would give one week's notice before taking possession of/siezing securities
• Such Recovery/Seizure Agents will have a covenant with the Bank to be bound by this
Code.
• Any violation of Code by Recovery/Agent will be viewed seriously and the Bank will take
prompt action in preventing the violation.
• Bank would an approved valuer value the securities and ascertain fair market value before
resorting to sale.
• Ordinarily Bank would not sell the securities below the fair market value unless the
circumstances warrant. In the event of sale of securities being done at a price below the fair
market value then Borrower would be given one opportunity to arrange for bidders at or
above the fair market value.
• Sale of securities will be conducted only after expiry of 30 days from the date of notice of
sale.
• In case the borrower comes forward and reaches a settlment and repays the dues of the
Bank, then repossessed securities will be returned within 10 days from the date of
satisfaction of dues.
5. Grievance Redressal:
5.2. Monitoring:
a. Bank has a ‘Nodal Officer’ to ensure compliance of the Code. Bank's internal auditing
procedures make sure Bank meest the Code. In the event customer/borrower wants to
complain about the violations of the Code, Complaint maygiven to
Principal Code Compliance Officer (PCCO)
Planning, Research & Development
Department
Central Office, Union Bank of India,
Union Bank Bhavan, 239, Vidhan Bhavan
Marg, Nariman Point, Mumbai - 400 021
Union Cash
ELIGIBILITY
Retired employees of Government / Semi Government undertakings, Banks and other
reputed private organisations etc. who draw fixed income / pension through our Bank.
PURPOSE
To meet financial requirements.
TYPE OF LOAN:
• Demand Loan repayable in installments with a maximum repayment tenure of 36
months
• Term Loan with repayment tenure of above 36 months and maximum upto 48
months.
QUANTUM
Upto Rs.1,00,000/- or 12 times the monthly pension, whichever is less.
MARGIN
25% in case of Deposit Receipts / NSC / Bonds issued by Government of India / Financial
Institutions.
50% in case of Shares & Debentures.
REPAYMENT
12 – 36 EMIs in case of Demand Loan repayable in Installments
Above 36 to 48 EMIs in the case of Term Loan
RATE OF INTEREST (w.e.f. 01.07.2009)
A fixed interest rate of 13.75% (Fixed)
PROCESSING CHARGES (EXCLUDING SERVICE TAX)
NO Processing charges.
SECURITY
Pledge of Deposit Receipts / Shares / Debentures of corporates of good standing, NSCs
Bonds issued by Government of India / Financial Institutions etc.
Where sufficient security is not available, personal guarantee of spouse or a person who is
the nominee under pension scheme is to be obtained.
In genuine cases, the Bank may consider this facility on a clean basis.
OTHER CONDITIONS
Declaration is required from the spouse who is eligible for family pension.
UNION HEALTH
ELIGIBILITY
Any qualified medical practitioner / Dentist in the age group of 25 to 60 years with minimum
three years experience and in the age group of 25 to 60 years.
Firms / Companies engaged in medical profession in which Doctors / Dentist are Partners or
Directors or the Proprietor.
QUANTUM
An amount equivalent to 75% of the equipment cost and other Assets to be financed.
MARGIN
REPAYMENT
Maximum 7 years including initial moratorium period of 3/6 months - By Equated Monthly
Instalments.
A Fixed Interest rate of 12.50% for Individuals and 12.50% for others. Interest rate will not
undergo any change till full repayment of the loan .
SECURITY
OTHER CONDITIONS
No Prepayment penality if the loan is adjusted by the borrower from his own
verifiable legitimate sources or genuine sale. However, 2% charged on an average
o/s. balance of last 12 months if loan is closed on take over by other Banks /
Financial Institutions.
DECLARATION
I / We declare that all the particulars and information given in the application form
are true, correct and they shall form the basis of any loan UBI may decide to grant
me / us. I / We confirm that I / We have had no insolvency proceedings against me
/ us nor have I / We ever been adjudicated insolvent and further confirm that I /
We have read the brochure and understood the contents. I / We am / are aware
that the Equated Monthly Instalment comprising principal and interest is
calculated on the basis of quarterly rests. I / We agree that UBI may take up such
references and make such enquiries in respect of this application, as it may deem
necessary. I / We undertake to inform UBI regarding any change in my / our
occupation / employment and to provide any further information that you may
require. I / We also undertake to authorise my / our employer(s) to deduct
Equated Monthly Instalments from my / our salary and remit the same to UBI
directly every month. UBI may make available any information contained in this
form, other documents submitted to UBI and information pertaining to the loan to
any institution or body. UBI may seek / receive information from any source /
person to consider this application. I / We further agree that my / our loan shall be
governed by rules of UBI which may be in force from time to time.
Applicant’s Signature
UNION HOME
Special offer for existing home loan customers
To know more, click here
ELIGIBILITY
• Indian Citizen - 21 years and above.
• Either single account or joint account with other family members viz.(father, mother,
spouse or son ) with regular source of income.
• Individuals who may be employed/self-employed in business having regular income.
• A minimum of 40% marks as per investment grade scoring chart(Internal method of
the bank).
PURPOSE
• Purchase/construction of independent house/flat.
• Repair/Improvement/Extension.
• Repayment of loan availed from another agency/Bank/NBFC.
• For purchase/ construction of 2nd property (independent house/flat)
• Plot sold by a Government-recognized agency viz., HUDA, HOUSEFED and such
others.
QUANTUM
• Max Rs. 300 Lacs for Mumbai, Delhi, Kolkata, Chennai, Bengaluru, Ahmedabad,
Hyderabad,Gurgaon, Noida and New Delhi.
• For other cities Rs. 100 lacs
• Max. Rs. 10 lacs for repair.
MARGIN
• For loan up to Rs. 200 lacs, 20% of the cost of the property.
• For loan above Rs. 200 lacs, 35% of the cost of the property.
REPAYMENT
• Moratorium up to 18 months wherever loan is taken for under construction flat or
building.
• By Equated Monthly Installment (EMI.)
• The maximum repayment period should not exceed 25 years
(including moratorium) for construction / purchase of house/ flat and 10 years for
repair.
• Option of Flip/Step-up/Balloon methods of repayments for the convenience of the
borrowers.
RATE OF INTEREST ( w e f 15.02.2010)
Loan upto Rs. 5 Lacs
PROCESSING CHARGES
0.50% of loan amount subject to a maximum of Rs.15000/- plus service tax as applicable
• 50% of the processing charges plus service tax as applicable at the time of application
• 50% of the processing charges plus service tax as applicable on acceptance of
sanction
The Processing charges have been waived under the festive offer till 14th Feb, 2010
PREPAYMENT PENALTY
No prepayment penalty if the loan is adjusted by the borrower from his own verifiable
legitimate sources of income or genuine sale. However 2% charged on an average o/s.
balance of last 12 months if loan is closed on take over by other banks/financial institutions.
Existing home loan borrowers under Union Home loan who have:
• sanctioned loan limits of more than Rs. 10 lacs
AND
• a satisfactory repayment track record of 2 years or more
PURPOSE:
QUANTUM OF LOAN:
SECURITY:
Collateral of the house under Union Home will be extended to the Union Miles loan.
OTHER TERMS AND CONDITIONS:
QUANTUM OF FINANCE
Based on future rent receivables subject to 75% of the gross rental income for the residual
lease period less (advance rent received+ property tax + income tax + other statutory dues of
the lessor) or 75% of the market value of the property whichever is less.
MARGIN
25%
SECURITY
Primary:
Assignment of receivables and recording of power of attorney with lessee.
Collateral:
First charge on property rented out or any other property of a value not less than 133% of the
loan amount.
PROCESSING FEES
REPAYMENT
In equated instalments at the same frequency at which rent is received in a maximum period
of 7 years or the residual lease period whichever is less.
DOCUMENTATION
Union Miles Scheme is offered to individuals /firms for vehicle finance for thier personal
use.
ELIGIBILITY
• Individuals above 18 years of age
• Permanent employee of Central/State/Defence/Police Force/Public or Joint Sector
Undertaking/reputed firms/ established Educational Inst.
• Professional/Businessmen having regular income.
• Borrower has at least minimum services to liquidate the loan 1 year prior to
retirement.
• Firms / Companies.
PURPOSE
QUANTUM
Four Wheeler- 4 times the net annual income as per ITR/salary slip subject to a
maximum loan of Rs 40 lacs for new vehicle and Rs 10 lacs for old vehicle
Two Wheeler- 4 times the net annual income as per ITR/salary slip
subject to a maximum loan of Rs 1 lacs for new vehicle
MARGIN
• 15% of on road price (Ex-Showroom + registration + Insurance + Road Tax)
• 50% of cost of old vehicle
REPAYMENT
Under Tie-up
-------------
4 Wheelers - A maximum of 72 EMIs ( Maruti, Hyundai, Tata Motors)
2 Wheelers
Upto 3 Years 12.75% p.a
Above 3 Years to 5 Years 13.25% p.a
SECURITY
• Hypothecation of vehicle financed by the Bank.
• Bank's lien to be got noted with the transport authorities.
PREPAYMENT PENALTY
No prepayment penalty if the loan is adjusted by the borrower from his own verifiable
legitimate sources of income or genuine sale. However , 2% charged on an average o/s
balance of last 12 months if loan is closed on take over by other bank/financial institutes
GUARANTEE
• Guarantee of the spouse. In case unmarried, third party guarantee with sufficient
means.
c) Amount ______________
DECLARATION
I / We declare that all the particulars and information given in the application form
are true, correct and they shall form the basis of any loan UBI may decide to grant
me / us. I / We confirm that I / We have had no insolvency proceedings against
me / us nor have I / We ever been adjudicated insolvent and further confirm that I /
We have read the brochure and understood the contents. I / We am / are aware
that the Equated Monthly Instalment comprising principal and interest is calculated
on the basis of quarterly rests. I / We agree that UBI may take up such references
and make such enquiries in respect of this application, as it may deem necessary. I
/ We undertake to inform UBI regarding any change in my / our occupation /
employment and to provide any further information that you may require. I / We
also undertake to authorise my / our employer(s) to deduct Equated Monthly
Instalments from my / our salary and remit the same to UBI directly every month.
UBI may make available any information contained in this form, other documents
submitted to UBI and information pertaining to the loan to any institution or body.
UBI may seek / receive information from any source / person to consider this
application. I / We further agree that my / our loan shall be governed by rules of
UBI which may be in force from time to time.
A
pplicant’s Signature
All the documents obtained as per scheme, verified with original (wherever
appicable) and found to be in order
SANCTIONED / DECLINED
ELIGIBILITY
Student Eligibility :
• Indian citizen
• Secured admission to the concerned institute in India or abroad through an
appropriate selection process and cleared the qualifying examination,if any
Courses Eligibility(Indicative List) :
a. Studies in India
• Graduation/Post-Graduation
• Professional courses
• Management courses
b. Studies Abroad :
• Graduation: For job-oriented professional or technical courses offered by reputed
universities
• Post-Graduation: MCA, MBA, MS and such other courses
• Courses conducted by CIMA, London, CPA, USA., and such other institution
EXPENSES CONSIDERD FOR LOAN
QUANTUM OF LOAN
Need-based finance subject to repayment capacity of the parent or student with margin and
upto the following ceilings
For studies in India - Up to Rs. 10 lacs
For studies abroad - Up to Rs. 20 lacs
MARGIN
No margin for loans up to Rs. 4.00 lacs . However, for loan of higher amounts, the margin
requirement is 5% for inland studies and 15% for studies abroad.
REPAYMENT
Repayment holiday or Moratorium on loan: Course period + 1 year OR 6 months after job
placement, whichever is earlier.
Starting from this point, the loan is to be repaid in 5-7 years after completion of course
period/moratorium.
COLLATERAL SECURITY
CONDITIONS
• The Parent/Guardian of the student who is availing loan needs to join in as co-
obligator/joint borrower.
• Loan will be sanctioned/disbursed at the branch nearest to permanent residence/place
of domicile of the parents.
Special Education Loan Schemes
ELIGIBILTY:
Students who secure admission to the following institutes:
• S. P. Jain Institute of Management and Research (SPJIM), Dubai and Singapore
• Indian School of Business (ISB), Hyderabad
• National Institute of Technology (NITs)
• Indian Institutes of Technology (IITs)
• National Institutes of Fashion Technology (NIFT)
• Birla Institute of Technology & Science (BITs)
• Vellore Institute of Technology (VIT)
• Indian Institute of Science (IISC)
• Symbiosis Institute of Business Management (SIBM)
Short duration/Executive courses at the above mentioned institutes (except for ISB,
Hyderabad) are not covered under the scheme.
PURPOSE:
To meet tuition fees, cost of books, hostel, mess charges, equipment including laptop, living
expenses etc.
MARGIN/ QUANTUM OF LOAN/ RATE OF INTEREST:
BITs Rs 11 11.00%
7.5 .0
lakhs 0
%
VIT Rs 11 11.00%
7.5 .0
lakhs 0
%
IISC Rs 11 11.00%
7.5 .0
lakhs 0
%
SIBM Rs 11 11.00%
7.5 .0
lakhs 0
%
SPJIM (GMBA) Uniform margin of 15% Rs 11 11.00%
, irrespective of loan 15 .0
amount Lakh 0
s %
PROCESSING CHARGES:
Nil
REPAYMENT PERIOD:
7 years (maximum)
REPAYMENT HOLIDAY/MORATORIUM PERIOD:
• For Post Graduate Programme in Management for Senior Executives at ISB -
○ Interest will be serviced during the course period
○ EMI will start from the succeeding month after completion of the course.
• For all others
○ Course Period + 1 year or 6 months after securing employment whichever is
earlier.
SECURITY:
NO collateral security is required; Guarantee of parent or spouse is required.
For further details contact your nearest Union Loan Point branch.
Disclaimer : This is a brief description of the scheme. For complete information, please contact the Branch manager at any of the Union Loan Point.
The rate of interest on the date of sanction is applicable.
Eligibility
Should be Indian National.
Should have secured admission to the relevant course through admission test.
Should have secured admission to the foreign institutions for studies abroad.
Type Of Institution
1. For Course / Training programme in India:
Government or recognized Private Institute approved by Director general Of Civil aviation,
Government Of India.
2. For course/training programme abroad:
The course/ training programme should have been offered by recognized institutions abroad
approved by competent authority in that country eg. in U.S.A the Federal Aviation
Administration, Govt. Of U.S.A.
The licenses issued by such institution should be convertible into corresponding Indian
Licences in case the applicant desires to take up employment in India after completion of
course/ training abroad, as per directives of Director General Of Civil aviation, Government
of India.
Quantum Of Loan
Nil margin up to Rs.4 lacs.
Min.5 % margin for loans above Rs. 4.lacs in India.
Min.15% Margin for loans above Rs. 4 lacs for studies abroad.
Scholarships/ assistance to be included in Margin.
Margin to be brought in year to year whenever disbursement made on pro rata basis.
Rate Of Interest
Male Female
For loans up to Rs. 4 lacs 11.75% 11.25%
For Loans above Rs.. 4 lacs and Below 7.5 lacs 12.50% 12.00%
For Loan above Rs. 7.5 lacs 12.00% 11.50%
(1% concession if interest is serviced during moratorium period)
Security
No security up to Rs. 4 lacs.
Loan above Rs. 4 lacs and upto Rs. 7.50 lacs- personal guarantee to the satisfaction of the
bank.
For loans above Rs. 7.50 lacs- suitable collateral security/third party guarantee acceptable to
the bank.
Life insurance policy for a sum not less than the loan to be taken on the life of the student/
applicant and assigned in favor of the Bank
.
Union Bank of India
APPLICATION FORM FOR UNION EDUCATION Information
Details
Name of the applicant Ack. Date:
Name of Co-applicant
Address of the applicant & Co-applicant
Whether SC/ST/OBC etc. Yes No Nationality:
(If yes, enclose certificate)
Date of Birth Whether related to any employee / Director
DDMMYYYY of Bank:
Yes No
Age …………..Yrs…………….Months Sex
(Enclosed Certificate as proof of Male Female
age) Martial Status
Single Married
Father / Guardian
Name & Address
Occupation
Monthly Income Rs……………………………………………………………………….
(If guided by RBI Subsidized scheme, enclose income certificate
of Parent)
Educational Qualification
Examin Year Marks Division Details of Scholarship, if any
ation obtained (%)
Passed
Details of the proposed course Full time course: Yes No
Name of Duration Name & Address of Prospects
course of Course College / University
Detail of estimated expenditure per annum
Year Tuition Fee (Rs.) Cost of Hostel (Rs.)
text
books /
instrumen
ts (Rs.)
1
2
3
4
5
Financial requirements
a. In India
Nature of facility
b. Abroad
Nature of facility
UNION SMILE
ELIGIBILITY
Pensioners & salaried class who are drawing their pension/ salary through Union Bank of
India.
PURPOSE
To meet unforeseen medical expenses, timely payment of dues to State Electricity Board,
Telephone, School fees and water charge and other such needs.
QUANTUM
MARGIN
10%
REPAYMENT
Entire amount of overdraft and interest should be recovered while crediting next
pension/salary. Otherwise, it can be recovered in installments within a period of 3 months, if
so required by borrower.
PROCESSING CHARGES
Nil.
SECURITY
Nil.
OTHER CONDITIONS
The facility can be allowed on an ongoing basis by liquidating earlier dues. Pensioners of
Union Bank of India are also eligible.
ELIGIBILITY
Any Individual in the age group of 18-60 years of age owning residential/ commercial
property (land/plot/ building) and who are Income-tax assesses having net monthly income of
Rs.10,000/- pm in the case of salaried persons and an annual income of Rs.1.20 lacs p.a. in
the case of non salaried perosns. Earning family members income can also be clubbed to
arrive at the maximum loan quantum.
Individuals who are not Income Tax assessee are also eligible for this scheme, subject to
production of proof of income acceptable to the Bank.
PURPOSE
To meet any personal expenditure of varied needs like marriage of children, higher
education, medical expnses or any unforeseen expnses and also as liquidity finance.
QUANTUM OF LOAN
Metro Urban
Maximum 50 lakh 25 lakh
Minimum 1 lakhs 1 lakhs
subject to 36 times of gross monthly income of salaried persons OR
2 time the Net annual Income in case of others (Income as per the latest IT return less taxes
payable) whichever is lesser.
NATURE OF FACILITY
Facility can be given in the form of Term Loan or Secured Overdraft. However, SOD
Facility will not be considered for salaried persons
MARGIN
50% of the fair market value of the property mortgaged as per the latest valuation report not
older than six months from an approved valuer of the Bank.
Fresh valuation at the cost of the borrower(s) once in three years required during currency of
advance.
REPAYMENT
PROCESSING CHARGES
One time fee of 0.50% of the loan amount plus service tax as applicable collected up front.
SECURITY
OTHER CONDITIONS
No Prepayment penalty if the loan is adjusted by the borrower from his own verfiable
legitimate sources or genuine sale. However, 2% charged on an average outstanding balance
of last 12 months if loan is closed on take over by other Banks/Financial Institutions.
From:
Date:
To
________________ Branch,
Dear Sir,
Age :
Margin
Repayment
Details of other accounts maintained with the Branch/Bank and other Banks
Last 6 months
-to recover entire amount of loan while crediting the next month pension /
salary
Yours faithfully,
(Signature)
Name:
UNION SHARES
ELIGIBILITY
PURPOSE
Personal purposes like Education, Housing, Consumer Goods and such other needs.
QUANTUM OF ADVANCE
The maximum amount that can be granted is up to Rs.20.00 Lacs for security held ONLY in
DEMAT Form.
PERIOD
SECURITY
Pledge of shares of those companies approved by the Bank (Please refer to nearest branch of
Bank for the list of approved companies)
OTHER CONDITION
No PrePayment penalty for self-closure. However, 2% charged on an average o/s. balance of
last 12 months if loan is closed on take over by other Bank/Financial Insitutions
From:
Date:
To
The Branch Manager
Union Bank of India
___________ Branch
Dear Sir,
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
a) Depository Name:
b) DP a/c no:
c) No.of shares held: Amount:
5. I/We shall abide by all the terms and conditions of the Bank’s scheme.
I/We enclose demat latest copy depicting the holding of above
shares/debentures/bonds in my / our names/s, along with copies of PAN card,
latest Income Tax return, salary slip etc.
Thanking you.
Yours faithfully,
(Signature)
PHOTO
ANNEXURE TO
UNION SHARE LOAN APPLICATION:
NAME/s : ____________________________________________________
I. ADDRESS:
Office _______________________ Residential _______________________
_______________________ _______________________
_______________________ _______________________
_______________________ _______________________
_______________________ _______________________
Residing at the above address since last
________Yrs _______months
( In case the period of stay is less than 2
yrs
furnish previous address also)
b) Purpose of Loan :
d) Margin :
(2) I/We further declare and affirm that the information furnished hereinabove
is true to the best of our knowledge and belief and in case any information is
found false, the bank has right to recall the advance and initiate appropriate
action as it may deem fit.
(3) I/We authorize Union Bank of India to exchange, share or part with all the
information relating to my/our loan details/repayment history/information to
other Union Bank Branches/Banks/Financial Institutions/Reserve Bank of
India/CIBIL/Credit Bureau/Agencies/Statutory Bodies as may be required and
shall not hold Union Bank of India and/or its agents liable for use of this
information.
Date: Applicant’s Signature
List of documents attached:
UNION COMFORT
ELIGIBILITY
• Age 18 yrs completed.
• Permanent employee of Central Government / State Government/ Defence / Police
Force / Autonomous bodies / Public / Joint Sector undertaking / Corporations /
Limited Companies / Firms / Established Educational Institutions.
• Individuals having regular income.
• Tax payers, Non-I-T permissible if annual pay Rs.1 lac or more and net take home
annual pay Rs.0.40 lac - after deducting EMI of present loan.
• Salary accounts with financing branch.
• Min. 40% marks as per investment grade scoring chart.
PURPOSE
To meet personal expenses or purchase of consumer durables.
QUANTUM
• 6 months net salary not exceeding Rs. 1 lac for salaried class.
• For others, 50% of annual income as per last 2 IT returns (not exceeding Rs.1 lac.)
MARGIN
Nil.
REPAYMENT
In 36 Euated Monthly Instalments(EMIs). Repayment starts from the nest month of
disbursement of loans.
RATE OF INTEREST (w.e.f. 01.07.2009)
• 15.00%.
• Concession in the rate of interest can be considered by Regional Head in case of
group borrowers.
PROCESSING CHARGES (EXCLUDING SERVICE TAX)
• Rs. 100 upto Rs. 10,000/-
• Rs. 250 upto Rs. 50,000/-
• Rs. 500 above Rs. 50,000/-
SECURITY
One Guarantor having means equivalent to the loan amount, Hypothecation Of Asset
wherever applicable.
OTHER CONDITIONS
• Proof of Income (Salary Certificate).
• Proof of Residence (latest Tel. Bill/Electricity Bill/Employer's Certificate)
• Irrevocable undertaking letter from the employer for recovery of installment from
salary every month and to remit to bank directly.
• Irrevocable undertaking by the borrower authorising the Bank to recover the loan
installments from his/her salary A/c./SB A/c. with the Branch.
* Prevailing Rate of Interest will be applicable as on date of sanction.
ELIGIBILITY
Existing home loan borrowers (Standard Assets with regular EMI repayment) who
Are salaried/professional & self employed, agriculturists or business men having regular
source of Income.
Have repaid minimum 24 EMIs in Home loan account and
Where net take home pay/monthly income is not be less than 35% of gross monthly
income/earnings after considering all deductions including the EMI of the proposed TOP-up
Loan.
PURPOSE
To meet any type of expenditure in respect of the House viz. repairs/renovation/ remodeling /
furnishing etc.
NATURE OF FACILITY
QUANTUM
• The maximum amount of loan can be extended upto 50% of EMIs repaid subject to
minimum of Rs.50,000/- to Maximum of Rs.5,00,000/-
Union Top- (Original Housing Loan Limit (Original Housing Loan Limit
Up upto Rs.30 lacs) Above Rs.30 lacs)
BPLR – 1.75% i.e. 10.00% BPLR –1.00% i.e. 10.75%
Term Loan
(Floating) (Floating)
MARGIN
50% [i.e. only 50% of the amount already repaid will be considered as top-up loan
subject to maximum cap].
PROCESSING CHARGES
SECURITY
Existing Mortgaged House will continue as security (the house for which housing loan is
extended and is secured by EM.).
GUARANTEE
• The maximum repayment period is of 5 years or left over period for the borrower
before he attains retirement or 60 years of age which ever is earlier. Term loan is
subject to review every year.
TAX BENEFITS
Accrued interest on Top-up loan is eligible for exemption under section 24 of Income Tax
Act, provided the loan is granted for the purposes of renovation, additions, repairs or
reconstructions of house property. However, if the loan is granted for furnishing of house,
such exemption is not available. (The Installments towards repayment of Principal is not
eligible for exemption under Income Tax).
Current
Residential
address
Mob.No&e-mail
add.
Date of Birth
Designation
Name and
address of the
Employer
/Business
Department
LOAN REQUESTED:
[TL/SOD ]
Amt. of Loan
limit
Name of the a/c Name of the Branch CD/SB A/c Account No.
Bank
Holder
I/We declare that all the particulars and information given in the
application are true and correct , which form the basis for UBI to decide to
grant top up loan to me/us. I/ we declare that we shall abide by the
declaration given at the time of availing Housing Loan. I/we further declare
that I/we shall abide by the rules of UBI and terms and conditions of the said
loan, which may be in force from to time.
Signature of Applicant
Signature of co-applicant
[For Office Use only]
7.Rate of Interest
8.Margin 50%
3.Declaration
Sanctioned/Declined
Branch Seal
DECLARATION
Dear Sir/Madam,
Yours faithfully,
ELIGIBILITY
Any Individual in the age group of 18-60 years of age owning residential/ commercial
property (land/plot/ building) and who are Income-tax assesses having net monthly income of
Rs.10,000/- pm in the case of salaried persons and an annual income of Rs.1.20 lacs p.a. in
the case of non salaried perosns. Earning family members income can also be clubbed to
arrive at the maximum loan quantum.
Individuals who are not Income Tax assessee are also eligible for this scheme, subject to
production of proof of income acceptable to the Bank.
PURPOSE
To meet any personal expenditure of varied needs like marriage of children, higher
education, medical expnses or any unforeseen expnses and also as liquidity finance.
QUANTUM OF LOAN
Metro Urban
Maximum 50 lakh 25 lakh
Minimum 1 lakhs 1 lakhs
subject to 36 times of gross monthly income of salaried persons OR
2 time the Net annual Income in case of others (Income as per the latest IT return less taxes
payable) whichever is lesser.
NATURE OF FACILITY
Facility can be given in the form of Term Loan or Secured Overdraft. However, SOD
Facility will not be considered for salaried persons
MARGIN
50% of the fair market value of the property mortgaged as per the latest valuation report not
older than six months from an approved valuer of the Bank.
Fresh valuation at the cost of the borrower(s) once in three years required during currency of
advance.
REPAYMENT
PROCESSING CHARGES
One time fee of 0.50% of the loan amount plus service tax as applicable collected up front.
SECURITY
OTHER CONDITIONS
No Prepayment penalty if the loan is adjusted by the borrower from his own verfiable
legitimate sources or genuine sale. However, 2% charged on an average outstanding balance
of last 12 months if loan is closed on take over by other Banks/Financial Institutions.
Photograph Photograph
of applicant Of Co-
applicant
Union Bank of India
Personal Information:
( In block
letters)
02.Father’s/Husb
and’s name
03.Relationship
with applicant /
co-applicant
04.Pan number
05.Addres (Res):
Telephone No.
Mobile No.
e-mail ID:
Permanent
Address:
Telephone No.
Office Address::
Telephone No.
Fax No.
e-mail ID
06.Date of birth
12.In case
employed ,please
indicate
Designation Employee number
No. of yrs in present Length of service
employment
Ffirm)
LOAN REQUESTED:
Description of property
( house/flat/commercial/industrial )
Address/location of property
Age of building
Yes / No
a) non-agricultural and free from
al encumbrances
b) has a clear & marketable title
Yes / No
c) Self occupied/rented out
Income details
Monthly/annual Rs.
expenditure/deductions
– Bank
– Employer
– Provident fund
– Credit society
– Family/friends
– Others
Details of other
liabilities
Bank Deposits
Bank Name
Savings
Bank Name
Fixed deposits
Investments in
Whether stood as
-PPF guarantor, if so the
extent of liability
-NSCs
-Others
Total Total
GUARANTOR DETAILS:
S/o S/o
Address Address
(Residence / employment) (Residence / employment)
I/we agree that Bank may take up such reference and may make such
enquiries in respect of this application as it may deem necessary. I/we
undertake to inform the Bank regarding any change in my/our
occupation/employment and to provide any further information that you may
require. I/we also undertake to authorize my /our employers to deduct EMIs
from my/our salary and remit the same to the Bank directly every month.
UBI may make available any information contained in this form , other
documents submitted to UBI and information pertaining to the loan to any
Institution or body. The Bank may seek r/receive information from any
source/person to consider this application. I/we further agree that my/our
loan shall be governed by rules of Union Bank of India which may be in force
from time to time.
I/We authorize Union Bank of India to exchange, share or part with all the
information relating to my/our loan details/repayment history/information to
other Union Bank Branches/Banks/Financial Institutions/Reserve Bank of
India/CIBIL/Credit Bureau/Agencies/Statutory Bodies as may be required and
shall not hold Union Bank of India and/or its agents liable for use of this
information.
I/we further declare and agree that the information furnished hereinabove is
true to the best of our knowledge and belief and incase any information is
found to be false at a later date, the bank has right to recall the advance and
initiate appropriate action as it may deem fit.
DECLARATION OF GUARANTOR
I/We am/are willing to stand as guarantor/s for the proposed advance as per
the above request
Signature of guarantor
List of documents to be attached:
1) Completed application form
2) Passport size photograph of each applicant
3) Proof of income, salary certificate, Income tax returns etc.
4) Proof of Identity – PAN Card/ Voters ID/ Passport/ Driving License
5) Proof of Residence – Recent Telephone Bill/ Electricity Bill/ Property tax receipt/
Passport/ Voters ID
6) Proof of business address in respect of businessmen/ industrialists
7) Sale Deed, Agreement of Sale, Letter of Allotment, Non encumbrance certificate,
Land/ Building Tax paid receipt etc. (as applicable and subject to satisfaction report
from our empanelled lawyer)
8) Copy of approved plan and approval from the Local Body
9) Statement of Bank Account/ Pass Book for last 6 months
10)Original NOC under the Provisions of ULC Act
11)Copy of the Order permitting Land Conversion in case of conversion of Agricultural
land
12)Non Encumbrance Certificate for 30 years
13)Copy of the land tax receipt/building tax receipt Copy of the Allotment letter of
Housing Board/Builder/Co-op. Society
14)Statement of assets and liabilities of the guarantor.
ELIGIBILITY
• Number of Borrowers : Single Or Jointly with Spouse in case of a living spouse.
• Minimum age requirement of the first borrower is 60 year.
• Number of surviving spouses on the date of sanction of loan should not be more than one
• Minimum Age requirement of the spouse is 55 year.
RESIDENCE
• The property against which the borrower proposes to raise the loan should be his/her
permanent primary residence.
• The residence (house/flat) should be self-acquired and self owned.
• Proof of owner ship of residence to be established.
• Borrower(s) will be required to inform the bank when they cease to use the residence as
their permanent residence.
QUANTUM OF LOAN
The Loan amount along with interest will be 70% of the assessed market value of the property
subject to
• Maximum of Rs. 50 Lacs
• Minimum of Rs. 1 Lac
MARGIN
30% (inclusive of interest upto maturity)
SECURITY
The loan shall be secured by way of equitable mortgage of residential property.
TENURE
Minimum tenure based on age of borrower as given below :
DISBURSEMENT
RATE OF INTEREST
• 10.50% p.a.(Fixed)
• Interest to be reset once in every 5 Years
PROCESSING FEE
PREPAYMENT
• Option to prepay the loan anytime during the tenure of the loan.
• NO prepayment penalty
These are the retail loans provided by the union bank .the case study has been conducted
analysing the past one year trend in various retail loans given by the union loan point at
sector 35,the underlying case study includes the statistical data about all the retail loans
,the trend followed and the reasons behind it.
CASE STUDY UNION LOAN POINT (SEC-35)
Risk Management
1.1 Risk is inherent part of Bank’s business. Effective Risk Management is critical to any Bank
for achieving financial soundness. In view of this, aligning Risk Management to Bank’s
organizational structure and business strategy has become integral in banking business. Over a
period of year, Union Bank of India (UBI) has taken various initiatives for strengthening risk
management practices. Bank has an integrated approach for management of risk and in tune with
this, formulated policy documents taking into account the business requirements / best
international practices or as per the guidelines of the national supervisor. These policies address
the different risk classes viz., Credit Risk, Market Risk and Operational Risk.
1.2 The issues related to Credit Risk are addressed in the Policies stated below;
1.3 The Policies and procedures for Market Risks are articulated in the ALM Policy and Treasury
Policy.
1.4 The Operational Risk Management involves framework for management of operational risks
faced by the Bank. The issues related to this risk is addressed by;
1.5 Besides, the above Board mandated Policies, Bank has detailed ‘Internal Control Principles’
communicated to the business lines for ensuring adherence to various norms like Anti-Money
Laundering, Information Security, Customer complaints, Reconciliation of accounts, Book-
keeping etc.
2.0 Oversight Mechanism:
• 2.1 Our Board of Directors has the overall responsibility of ensuring that adequate
structures, policies and procedures are in place for risk management and that they are
properly implemented. Board approves our risk management policies and also sets limits
by assessing our risk appetite, skills available for managing risk and our risk bearing
capacity.
2.3 Further, Bank has the following separate committees of top executives and dedicated
Risk Management Department:
2.3.1 Credit Risk Management Committee (CRMC): This Committee deals with issues
relating to credit policies and procedure and manages the credit risk on a Bank-wide
basis.
2.3.2 Asset Liability Management Committee (ALCO): This Committee is the decision-
making unit responsible for balance sheet planning and management from the angle of
risk-return perspective including management of market risk.
2.3.3 Operational Risk Management Committee (ORMC): This Committee is responsible
for overseeing Bank’s operational risk management policy and process.
2.3.4 Risk Management Department of the Bank provides support functions to the risk
management committees mentioned above through analysis of risks and reporting of risk
positions and making recommendations as to the level and degree of risks to be assumed.
The department has the responsibility of identifying, measuring and monitoring the
various risk faced the bank, assist in developing the policies and verifying the models that
are used for risk measurement from time to time.
3.2 These Polices spell out the target markets, risk acceptance / avoidance levels, risk
tolerance limits, preferred levels of diversification and concentration, credit risk
measurement, monitoring and controlling mechanisms.
3.3 Standardized Credit Approval Process with well-established methods of appraisal and
rating is the pivot of the credit management of the bank.
3.4 Bank has comprehensive credit rating / scoring models being applied in the spheres of
retail and non-retail portfolios of the bank.
3.5 The Credit rating system of the Bank has eight borrower grades for standard accounts
and three grades for defaulted borrowers.
3.6 Proactive credit risk management practices in the form of studies of rating-wise
distribution, rating migration, probability of defaults of borrowers, Portfolio Analysis of
retail lending assets, periodic industry review, Review of Country, Currency, Counter-
party and Group exposures are only some of the prudent measures, the bank is engaged in
mitigating risk exposures.
3.7 The current focus is on augmenting the bank’s abilities to quantify risk in a consistent,
reliable and valid fashion, which will ensure advanced level of sophistication in the Credit
Risk Measurement and Management in the years ahead.
4.2 The ALCO is primarily entrusted with the task of market risk management. The
Committee decides on product pricing, mix of assets and liabilities, stipulates liquidity
and interest rate risk limits, monitors them, articulates Bank’s interest rate view and
determines the business strategy of the Bank.
4.3 Bank has put in place a structured ALM system with 100% coverage of data on both
assets and liabilities. To measure liquidity and interest rate risk, Bank prepares various
reports such as Structural Liquidity, Interest Rate Sensitivity, Fortnightly Dynamic
Statement etc. Besides RBI reporting many meaningful analytical reports such as
Duration Gap analysis, Contingency Funding Plan, Contractual Maturity report etc. are
generated at periodic intervals for ALCO, which meets regularly. Statistical and
mathematical models are used to analyze the core and volatile components of assets and
liabilities.
4.5 The Mid Office group positioned in treasury with independent reporting structure on
risk aspects ensure compliance in terms of exposure analysis, limits fixed and calculation
of risk sensitive parameters like VaR, PV01, Duration, Defeasance Period etc. and their
analysis.
5.2 Bank has comprehensive system of internal controls, systems and procedures to
monitor and mitigate risk. Bank has also institutionalized new product approval process
to identify the risk inherent in the new product and activities.
5.3 The Internal audit function of the Bank and the Risk Based Internal Audit,
compliments the banks ability to control and mitigate risk.
6.2 The Polices framed and procedures / practices adopted are benchmarked to the best in
the industry on a continuous basis and the Bank has a clear intent to reach an advanced
level of sophistication in management of risks in the coming year.
6.3 The ever-improving risk management practices in the Bank will result in Bank
emerging stronger, which in turn would confer competitive advantage in the Market.
6.4 Bank will implement New Capital Accord w.e.f. 31/03/2008. The parallel run, till
implementation, is currently underway.