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saq1dsasdaqaaaa1.

Accounting profit � ameasures the difference between


aaq1dsasdaa the total revenue agenerated by athe organization and its
aaq1dstotal acost.

aaq1dsasdqaaaa2. Acquisition (or takeover) � awhen one organization


aaq1dsasd seeks to acquire another, often smaller, organization.
aaq1dsasdqaa Agency costs � the costs resulting from managers
aaq1dsasdqa abusing their position as agent, aand the associated
aaq1dsascosts of monitoring them to try to prevent this abuse.

aq1adsasddqaaaa3. Agency problem � this is ianherent in the relationship


aq1dsaas d qaa between the providers of capital, referred to as the principal,
aq1dasassd qaa and those who employ that capital on their behalf, referred
aq1dsaasd to as the agent (see principal�agent problem).

aq1dsaasd qaaaa4. aAsymmetry of information � exists when the agents


aq1dsaas d (managers) running a corporation have greater access
aq1dsaas d qaaa to information than the principal (shareholders) by
aq1dsaasd virtue of their position.

aq1dsaasd qaaaa5 aBalanced scorecard � provides managers with


aq1dsaasd qaaa a more comprehensive assessment of the state of
aq1daaassd qaa their organization. It enables managers to provide
aq1dasasd qaa consistency between the aims of the organization and
aq1dasasd qaa the strategies undertaken to achieve those aims.

aq1dassd qaaa6. aBenchmarking � a continuous process of measuring


aq1dasasd qaa products, services, and business practices against those
aq1dahssd qaa companies recognized as industry leaders.

aq1dashsd qaaaaa7. aBHAGs � big hairy audacious goals: goals that stretch
aq1dahssd aaa the organization and are readily communicated to all its
aq1dashsd members.

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