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cPanel & WebHost Manager End User License Agreement

Effective Date: July, 2012

IMPORTANT: THIS SOFTWARE END-USER LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR, IF
PURCHASED OR OTHERWISE ACQUIRED BY OR FOR AN ENTITY, AN ENTITY) AND CPANEL. READ IT CAREFULLY BEFORE COMPLETING THE
INSTALLATION PROCESS AND USING THE SOFTWARE. AMONG OTHER PROVISIONS, IT PROVIDES A LICENSE TO USE THE SOFTWARE AND
CONTAINS TERMINATION AND WARRANTY INFORMATION AND LIABILITY DISCLAIMERS. BY INSTALLING AND USING THE SOFTWARE, YOU
CONFIRM YOUR ACCEPTANCE OF THE SOFTWARE AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT AGREE TO BE
BOUND BY THESE TERMS, THEN DO NOT INSTALL THE SOFTWARE AND RETURN THE SOFTWARE TO YOUR WEBSITE OR PLACE OF PURCHASE FOR
A FULL REFUND.

1. Definitions.

1.1 “Activated” has the meaning given in Section 2.5.2.

1.2 “Agreement” means both the EULA and the Pricing and Term Agreement.

1.3 “Applicable Law” means applicable international, federal, state or local laws, statutes, ordinances, regulations or court orders.

1.4 “Beta Version” means any version of the Software released by cPanel for testing as determined by cPanel in its sole discretion,
including without limitation versions of the Software designated by cPanel as “BETA” or “EDGE”. cPanel Solo is a trial program. cPanel
reserves the right, in its sole and exclusive discretion, to terminate issuing and validating cPanel Solo licenses. Should terminate its
cPanel Solo program, you will have the option of moving to other license programs provided by cPanel, should you qualify for those
programs. If you do not qualify for other cPanel license programs, your license will be terminated without further obligation to you.

1.5 “cPanel” means cPanel, Inc.

1.6 “cPanel Usage Data” means all data collected by cPanel in connection with the use of the Software by You or any Third Party
Users, including (a) the licensed or unlicensed status of the Software; (b) the source from which the license for the Software was
obtained (i.e., cPanel or a cPanel affiliate); and (c) information about the server upon which the Software is installed (including the
Licensed Server) including (i) the public IP address, (ii) the operating system (iii) the use of any virtualization technologies on such
server, and (iv) data utilized to prevent and combat various server attacks by hackers or their hardware, including but not limited to
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assaults such as spam attacks, brute force attacks, dictionary attacks, phishing, pharming, and the like. Additionally, “cPanel Usage
Data” may also include information collected by cPanel from time to time concerning which features of the Software are most often
used in order to improve and make adjustments to the Software.

1.7 “cPanel Distributor” means a cPanel Partner who has met the requirements to become a cPanel Distributor as determined by
cPanel.

1.8 “cPanel Partner” means a cPanel partner who has entered into a valid and existing Partner NOC Agreement with cPanel.

1.9 “EULA” means this End-User License Agreement.

1.10 “Intellectual Property Rights” means trade secret rights, rights in know- how, moral rights, copyrights, patents, trademarks
(and the goodwill represented thereby), and similar rights of any type under the laws of any governmental authority, domestic or
foreign, including all applications for and registrations of any of the foregoing.

1.11 “Licensed Server” means the single server operating solely from the IP address identified by You in the Pricing and Term
Agreement to which the terms and conditions of this Agreement shall apply. A Licensed Server may be a Virtual Private Server. You
may update the IP address associated with the Licensed Server from time to time during the Term (a) by visiting
http://www.cpanel.net/store/ or such other URL as cPanel may designate from time to time; (b) in the case of cPanel Partners, by
using the Manage Interface (as defined in the Partner NOC Agreement); or (c) by such other method as cPanel may elect to provide
from time to time during the Term.

1.12 “Manage Interface” means cPanel’s customer service, license management and Incident tracking system or such successor
system as cPanel may designate from time to time which is presently available at https://manage2.cpanel.net/ or such other URL as
cPanel may designate from time to time. Only cPanel Partners and cPanel Distributors may access and use the Manage Interface.

1.13 “Pricing and Term Agreement” means, as applicable, (a) the Pricing and Term Agreement entered into between You and
cPanel in connection with the license of the Software which sets forth (among other things) pricing, term and payment provisions of
this Agreement; (b) the pricing and payment provisions of the cPanel Partner NOC Agreement entered into between You and cPanel;
or (c) the pricing and payment provisions of any agreement between You and a cPanel Partner (or other third party authorized to
grant You the license) pursuant to which You obtained a license to use the Software. The Pricing and Term Agreement is hereby
incorporated by reference and made a part of this Agreement as though fully set forth herein.

1.14 “Software” means the cPanel software program(s) supplied by cPanel together with this Agreement, including cPanel &
WebHost Manager (but not including cPanel Server Suite) and corresponding documentation, source code, object code, Updates,
user interfaces (including without limitation any web-based interfaces), printed materials and online or electronic documentation,
excluding any third party components.

1.15 “Term” means the term of this Agreement as set forth by the term of the license obtained by You (a) in connection with the
Pricing and Term Agreement; (b) in connection with the Partner NOC Agreement; or (c) from a cPanel Partner or other third party
authorized to grant You the license.

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1.16 “Territory” means the world, except to the extent that use or distribution of the Software in certain countries or regions would
cause either party to violate Section 9.15 (Export Controls).

1.17 “Trademarks” means all domestic and international trademarks, service marks, logos, trade names, trade dress, including all
goodwill represented by each of the foregoing, whether registered or unregistered, of cPanel including without limitation CPANEL
(USPTO Registration No. 3058679 and CTM Registration No. 004908299), the cPanel logo (USPTO Registration No. 3290579),
WEBHOST MANAGER (USPTO Registration No. 3246206), WHM (USPTO Registration No. 3282420) and ENKOMPASS (USPTO
Trademark Application Serial No. 77673202). cPanel may add to the foregoing nonexclusive list of cPanel Trademarks by updating
the cPanel Trademark Usage Policy which is located at http://www.cpanel.net/trademarkup.htm (or such other URL as may be
designated by cPanel from time to time) and which may be updated by cPanel in its sole discretion from time to time (also referred
to as “Exhibit 4” herein).

1.18 “Third Party Users” means authorized end users of the Software on the Licensed Server.

1.19 “Updates” means any bug fixes, patches and other modifications of the Software provided to You by cPanel.

1.20 “Virtual Private Server” means a virtual server operating on a single physical server upon which multiple virtual servers may
operate.

1.21 “You” or “Your” means or refers to the individual or entity entering into this Agreement with cPanel, whether or not such
terms are capitalized in this Agreement.

1.22 cPanel Solo means the Software described as “cPanel Solo” in the cPanel & WHM Pricing and Term Agreement.

2. License.

2.1 License Grant. During the Term, solely within the Territory and subject to the terms and conditions of this Agreement, cPanel
grants You a limited, non-exclusive, license to (a) install and use the Software on the Licensed Server only and (b) make a single
back-up copy of the Software for archival purposes. Except as provided in Sections 2.2 (Sublicensing) and 2.3 (Transfer of License),
the foregoing license is non- transferable, non-assignable and non-sublicensable.

2.2 Sublicensing.

2.2.1 Grant of Sublicense. You may sublicense the right to use (but not the right to install or make a back-up copy) the
Software to Third Party Users solely on the Licensed Server; provided that (a) each Third Party User must enter into an
agreement with You governing such user’s use of the Software on the Licensed Server (“Third Party Agreement”); (b) as part
of such Third Party Agreement, each Third Party User must agree to the Flow-Through Provisions set forth in Section 2.2.3 as a
condition of the Third Party User’s use of the Software; (c) the term of the Third Party Agreement and the scope of the license
granted in the Third Party Agreement shall be no greater than the Term of this Agreement and the scope of the limited rights
granted in this Section 2.2; and (d) each Third Party User must be eighteen years of age or older.

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2.2.2 Grant of Sublicensing Rights to Third Party Users. You may grant to Third Party Users the right to sublicense the use
of the Software to third party sublicensees (each such third party sublicensee shall also constitute a “Third Party User” for
purpose of this Agreement) solely on the Licensed Server provided that Your sublicense grant is (a) subject to and in
accordance with all obligations of this Section 2.2; (b) limited to the Term of this Agreement; and (c) no greater in scope and
than the limited sublicense right granted in this Section 2.2. For the avoidance of doubt and without limiting the generality of
the forgoing, each third party with access to the Software must enter into a Third Party Agreement governing the use of the
Software and each Third Party Agreement must condition use of the Software on agreement to the Flow Through Provisions
set forth in Section 2.2.3.

2.2.3 Flow-Through Provisions. Each Third Party Agreement must contain:

(a) The Third Party User’s acknowledgement and agreement that the Third Party User may not alter, merge, modify,
prepare derivative works based upon, adapt or translate the Software in any manner whatsoever, decompile, reverse
engineer, disassemble, or otherwise reduce the Software to any human- readable form, or use the Software to develop
any application having the same primary functions as the Software;

(b) The Third Party User’s acknowledgement and agreement that cPanel owns all right, title and interest in and to the
cPanel IP Rights substantially similar to Section 3.1 (Ownership);

(c) A notice, substantially similar to the disclaimer set forth in Section 6.3 (Disclaimer), that cPanel disclaims all
warranties and representations with respect to the Software;

(d) A limitation of liability substantially similar to that set forth in Section 7 (Limitation of Liability) for the benefit of
cPanel;

(e) The Third Party User’s acknowledgement and agreement that it may use the Software only on the Licensed Server
and only within the Territory;

(f) The Third Party User’s acknowledgement and agreement that its right to use the Software shall automatically expire
without notice upon the expiration or termination of this Agreement for any reason whatsoever;

(g) The Third Party User’s acknowledgement and agreement that cPanel may in its sole discretion terminate, disable or
suspend the use of and access to the Software by You or any Third Party User in the event of (i) any breach of this
Agreement by You or (ii) any breach by the Third Party User of any provision concerning cPanel or the Software in any
Third Party Agreement;

(h) The Third Party User’s acknowledgement and agreement that cPanel is a third party beneficiary of any Third Party
Agreement applicable to the Software with the full right to enforce the provisions of the Third Party Agreement as they
pertain to cPanel and the Software; (i) The Third Party User’s acknowledgement and agreement that cPanel’s may in its
sole discretion (i) monitor use of the Software; (ii) use the Authentication System; and (iii) collect and use the cPanel
Usage Data as set forth in Section 2.5 (Monitoring of Software);
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Usage ata as set o t Sect o .5 ( o to g o So t a e);

(j) The Third Party User’s waiver of any and all claims (whether under law, equity or any other theory of liability) against
cPanel and its affiliates that may arise from a Third Party User’s inability to use the Software in the event (i) of the
expiration or termination of this Agreement for any reason whatsoever; or (ii) that cPanel disables or suspends access
to the Software as set forth in this Section 2.2;

(k) A notice that the Third Party User may verify the licensed or unlicensed status of the Software and obtain other
information about the license applicable to the Licensed Server by using the cPanel License Verification System located
at http://verify.cpanel.net/ or such other URL as cPanel may designate from time to time; and

(l) If You grant Third Party Users the right to sublicense the use of the Software to third party sublicensees pursuant to
Section 2.2.2, the Third Party User’s acknowledgement and agreement that any grant of sublicensing rights (i) shall be
subject to and conditioned upon a Third Party Agreement between the Third Party User and each third party
sublicensee governing the use of the Software; (ii) that the Third Party Agreement shall include the Flow-Through
Provisions set forth in this Section 2.2.3; (iii) that the sublicensing grant to a third party sublicensee in the Third Party
Agreement shall be no greater in scope and no greater in duration than the rights granted to the Third Party User; (iv)
that each third party sublicensee must be eighteen years of age or older; and (v) that all sublicensing rights shall be
subject to terms and conditions substantially similar to Section 2.2.4 (Sublicensing Restrictions).

2.2.4 Sublicensing Restrictions. The right to sublicense the use of the Software to Third Party Users (and such Third Party
User’s right to sublicense the use of the Software to third party sublicensees) is conditioned upon compliance with the terms
of this Section 2.2. Upon request from cPanel, You and any authorized sublicensor shall provide cPanel with copies of any
Third Party Agreements. Use of or access to the Software on a Licensed Server by Third Party Users who have not agreed to
the terms to or complied with this Section 2.2 exceeds the scope of the license grant of this Agreement and constitutes a
material breach of this Agreement. cPanel shall also have the right (but not the obligation) to notify any Third Party Users that
cPanel will or has terminated, suspended or disabled their use of the Software due to the termination or expiration of this
Agreement or a breach of this Agreement. In the event that cPanel notifies Third Party Users pursuant to the preceding
sentence, cPanel reserves the right to offer products and services, including without limitation the Software, to any Third Party
Users affected by such termination or expiration (or to refer such third parties to other cPanel licensees or affiliates). Except
as set forth in this Section 2.2, You may not rent, lease or sublicense the Software.

2.2.5 Moving from Standard licenses to cPanel Solo is not supported. Owners of standard licenses (VPS and Dedicated /
Monthly and Annual) may not move from their existing license type to the cPanel Solo license.

2.2.6 Moving from cPanel Solo to a Standard license (upgrade) is immediate. If you choose to move from cPanel Solo
license to a standard license, the license fee you paid the month the move occurs will be prorated for the term of the prior
license and prorated for the term of the new license. At the time of the license conversion, you will be required to pay the
difference between the lower and higher license fees. If you move to a monthly license the next full charge will be on the first
day of the month following the license conversion.

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2.3 Transfer of License. Subject to Section 9.8 (Assignment), You may transfer or assign this Agreement in its entirety to a third
party upon notice to cPanel solely with respect to Monthly Licenses for the Software. One Year Licenses, Two Year Licenses and
Three Year Licenses for the Software may not be transferred or assigned under this Section 2.3.

2.4 Restrictions of Use.

2.4.1 Installation of Software Package. The Software is licensed as a single product and none of the components in the
Software may be separated for installation or use other than on the Licensed Server.

2.4.2 Back-Up Copy. If You make a back-up copy of the Software, such copy must be in machine-readable form and You must
reproduce on such copy all Intellectual Property Right notices and any other proprietary legends on the original copy of the
Software.

2.4.3 Commercial Use; Evaluation. If Your Pricing and Term Agreement provides for an Educational License, Non-Profit
License or Trial Version License, You may not use the Software for any commercial purposes. Additionally, if Your Pricing and
Term Agreement provides for a Trial Version License, You may only use the Software to review and evaluate the Software.

2.4.4 No Derivative Works; Reverse Engineering. You may not alter, merge, modify, prepare derivative works based upon,
adapt or translate the Software in any manner whatsoever. Additionally, You may not decompile, reverse engineer,
disassemble, or otherwise reduce the Software to any human-readable form, or use the Software to develop any application
having the same primary functions as the Software.

2.5 Monitoring of Software.

2.5.1 Audit by cPanel. You agree that cPanel may audit Your use of the Software for compliance with this Agreement at any
time, upon reasonable notice. You agree to cooperate with cPanel and any auditors selected by cPanel to complete the audit
including by providing access to any facilities in which the Software is used or stored, including without limitation the facilities
which house the Licensed Server and any facilities which cPanel reasonably believes house servers upon which the Software
is installed. In the event that such audit reveals any use of the Software by You other than in compliance with the terms of this
Agreement, You shall reimburse cPanel for all reasonable expenses related to such audit in addition to any other liabilities You
may incur as a result of such noncompliance.

2.5.2 Mandatory Product Activation. If You do not complete the Mandatory Product Activation process within 15 days after
You first install the Software, cPanel may in its sole discretion terminate this Agreement or suspend or disable access in whole
or in part to the Software. “Mandatory Product Activation” means the process by which You supply to cPanel certain
information during the installation or setup process of the Software. After You have completed the Mandatory Product
Activation process, cPanel will activate the Software allowing You to use the Software subject to the terms and conditions of
this Agreement. After cPanel activates the Software, such Software shall be deemed to be “Activated” for purposes of this
Agreement. The Mandatory Product Activation process may require the use of the Internet or a long distance telephone call.
You are responsible for any Internet access fees or telephone charges required for the activation or use of the Software.
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2.5.3 Authentication System. The Software contains technological measures that, working in conjunction with cPanel
computer servers, are designed to prevent unlicensed or illegal use of the Software (collectively, the “Authentication
System”). You acknowledge and agree that such Authentication System allows cPanel to (among other things) (a) monitor use
of the Software by You and Third Party Users as set forth in Section 2.5.4 (cPanel Usage Data); (b) verify that the Software is
only used on the Licensed Server; (c) suspend or disable access to the Software in whole or in part in the event of a breach of
this Agreement or in the event of a breach by a Third Party User of cPanel-related provisions of a Third Party Agreement; and
(d) terminate use of the Software upon the expiration or termination of this Agreement. You agree not to thwart, interfere
with, circumvent or block the operation of any aspect of the Authentication System, including any communications between
the Software and cPanel’s computer servers. For the avoidance of doubt, the Software will not operate unless cPanel from
time to time verifies the Software using the Authentication System which requires the exchange of information between the
Licensed Server and cPanel over the Internet.

2.5.4 cPanel Usage Data. You agree that, without further notice to You or any Third Party User, cPanel may use technological
means, including the Authentication System, to (a) monitor use of the Software as may be necessary to monitor for
compliance with the terms of this Agreement; (b) collect language file modifications as provided in Section 3.6 (License to
Language File Modifications); and (c) collect cPanel Usage Data. cPanel reserves the right to copy, access, store, disclose and
use cPanel Usage Data indefinitely in its sole discretion; provided, however, that in the event that cPanel collects information
concerning which features of the Software are most often used by You or Third Party Users, cPanel will remove personally
identifiable information (if any) from such data and copy, access, store, disclose and use such data solely for the purpose of
improving the Software.

2.6 Additional Licenses. For the avoidance of doubt, You may not install or use the Software on any other servers or computers
other than the Licensed Server. If You wish to install and use the Software on servers other than the Licensed Server, You will need
to obtain a separate license for each additional server, including without limitation a separate license for each additional Virtual
Private Server.

2.7 Updates. The Software may automatically download and install updates from time to time from cPanel. These updates are
designed to improve, enhance and further develop the Software and may take the form of bug fixes, enhanced functions, new
software modules, completely new versions and additional products and services offered through or from the Software. You agree
to receive such updates (and permit cPanel to deliver these to You) as a condition to Your use of the Software.

2.8 License Exchange. You agree that this Agreement shall supersede any prior End-User License Agreement and between You and
cPanel applicable to the Software and that such prior End-User License Agreement is hereby terminated if (a) You previously
purchased a license for the Software and are now purchasing a new license for the Software so that You may obtain additional
technical support or updates during the Term of this Agreement; or (b) the copy of the Software You licensed with this Agreement is
an upgrade to an earlier version of the Software. You may not continue to use the earlier version of the Software or transfer it to
another person or entity.

3. Intellectual Property Rights.


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3. te ectua ope ty g ts.

3.1 Ownership. cPanel owns all right, title and interest, including all Intellectual Property Rights, in and to, (a) the Software; (b) the
Trademarks; (c) cPanel Usage Data; and (d) any and all Submissions (collectively, “cPanel IP Rights”).

3.2 Trademarks; Domain Names. This Agreement does not authorize You to use the Trademarks. If You wish to use the
Trademarks, You must obtain a written license to use the Trademarks from cPanel. Without limiting the foregoing, You are required
to comply with the cPanel Trademark Usage Policy which is located at http://www.cpanel.net/trademarkup.htm (or such other URL
as may be designated by cPanel from time to time) and which may be updated by cPanel in its sole discretion from time to time.
Additionally, You will not (a) assert any Intellectual Property Right in the Trademarks or in any element, derivation, adaptation,
variation or name thereof; (b) contest the validity of any of the Trademarks; (c) contest cPanel’s ownership of any of the Trademarks;
or (d) in any jurisdiction, adopt, use, register, or apply for registration of, whether as a corporate name, trademark, service mark or
other indication of origin, or as a domain name or sub-domain name, any trademarks, or any word, symbol or device, or any
combination confusingly similar to, or which incorporates in whole or in part, any of the Trademarks.

3.3 No Implied License or Ownership. Nothing in this Agreement or the performance thereof, or that might otherwise be implied
by law, will operate to grant You any right, title or interest, implied or otherwise, in or to the cPanel IP Rights.

3.4 No Contest. You acknowledge and agree that the cPanel IP Rights are and shall remain the sole and exclusive property of
cPanel. You agree that You shall never oppose, seek to cancel, or otherwise contest cPanel’s ownership of the cPanel IP Rights or act
in any manner that would or might conflict with or compromise cPanel’s ownership of the cPanel IP Rights, or similarly affect the
value of the cPanel IP Rights. Whenever requested by cPanel, You shall execute such documents as cPanel may deem necessary or
appropriate to confirm, maintain or perfect cPanel’s ownership of the cPanel IP Rights. In the event cPanel is unable, after
reasonable effort, to secure Your signature on any document or documents needed to apply for or to confirm, maintain or perfect
cPanel’s ownership of the cPanel IP Rights for any other reason whatsoever, You hereby irrevocably designate and appoint cPanel as
Your duly authorized attorney-in-fact, to act for and on Your behalf and stead to execute and sign any document or documents and
to do all other lawfully permitted acts to confirm, maintain or perfect cPanel’s ownership of the cPanel IP Rights with the same legal
force and effect as if executed by You. In the event You become aware that any third party is, or may be, infringing the cPanel IP
Rights, You agree to notify cPanel of such fact.

3.5 Proprietary Notices. Third party trademarks, trade names, product names and logos included in the Software may be the
trademarks or registered trademarks of their respective owners. You may not remove or alter any trademark, trade names, product
names, logo, copyright or other proprietary notices, legends, symbols or labels in the Software.

3.6 License to Language File Modifications. In order to improve the Software, cPanel may from time to time collect language file
modifications from Licensed Servers. If You do not wish for language file modifications created by You to be collected and used by
cPanel, You may check the checkbox next to “Do not send language file changes to cPanel” in the “Tweak Settings” area of WebHost
Manager. If You do not make such an election within 15 days of installing the Software, cPanel may incorporate Your language file
modifications into the language files distributed by cPanel with the Software or other cPanel products. In such an event, You hereby
grant to cPanel a nonexclusive, irrevocable, royalty-free, worldwide, fully sublicensable and transferable right to distribute,
reproduce, publicly display, create derivative works based upon and otherwise use the language file modifications to improve the
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ep oduce, pub c y d sp ay, c eate de at e o s based upo a d ot e se use t e a guage e od cat o s to p o et e

Software or other cPanel products and services; provided, however, that (a) cPanel will not sell, share or otherwise distribute the
language file modifications to third parties, except in connection with improved versions of the Software or cPanel products and
services and as otherwise permitted in this Agreement; and (b) to the extent cPanel discloses the language file modifications to third
parties, cPanel will not link the language file modifications to any user or account in an identifiable way.

3.7 Submissions. With respect to any feedback, suggestions or ideas (“Submissions”) that You submit to cPanel concerning the
Software, or any of cPanel’s products or services, You agree that: (a) Your Submissions will automatically become the property of
cPanel, without any compensation to You; (b) cPanel may use or redistribute the Submissions for any purpose and in any way; (c)
cPanel is not obligated to review any Submissions; and (d) cPanel is not obligated to keep any Submissions confidential.

4. Payments. As a condition of the license granted to You pursuant to this Agreement, You shall pay cPanel the amount(s) set forth in Your
Pricing and Term Agreement in accordance with the payment terms contained therein.

5. Term and Termination.

5.1 Term. This Agreement shall be effective on the Effective Date and shall automatically expire at the end of the Term.

5.2 Termination. cPanel may terminate this Agreement (a) in the event of Your breach of this Agreement (or a Third Party User’s
breach of a provision of a Third Party Agreement relating to the Software or cPanel) upon 30 days notice to You if such breach
remains uncured after the expiration of the 30 day notice period; (b) as set forth in Section 2.2 (Sublicensing); or (c) immediately
without notice in the event of Your material breach of this Agreement (or a Third Party User’s breach of a material provision of a
Third Party Agreement relating to the Software or cPanel). You acknowledge and agree that any breach by You or any Third Party
User of the following provisions of the Agreement or any related provisions of a Third Party Agreement shall each constitute a
material breach: (i) use of the Software in excess of the license grant in Section 2.1 (License Grant); (ii) any purported or attempted
assignment, transfer, sale or other disposition or delegation of the Software in violation of Section 2.3 (Transfer of License) or
Section 9.8 (Assignment); (iii) any violation of Section 2.4 (Restrictions of Use) including without limitation Section 2.4.4 (No
Derivative Works; Reverse Engineering); (iv) any violation of Section 2.5 (Monitoring of Software) including without limitation any
attempt, whether successful or not, to thwart, interfere with, circumvent or block the operation of any aspect of the Authentication
System; (v) any conduct inconsistent with the cPanel IP Rights as set forth in Section 3 (Intellectual Property Rights); (vi) any breach
of Section 4 (Payment); and (vii) any breach of Your representations and warranties under Section 6.1 (Mutual Representations).
Additionally, a material breach by You of any agreement or contract between You and cPanel, including without limitation a breach
of cPanel’s Trademark Usage Policy, any applicable EULA, the Technical Support Agreement or the Partner NOC Agreement shall be
deemed a material breach of this Agreement and shall give rise to cPanel’s right to terminate as set forth in this Section 5.2. The
foregoing list of material breaches is a nonexclusive list.

5.6 Effect of Termination. Upon the expiration or termination of this Agreement for any reason, (a) You must destroy all copies of
the Software, including any back-up copy; (b) You must uninstall or delete the Software from the Licensed Server; and (c) cPanel may
without notice and in its sole discretion terminate, suspend or disable access to the Software by You or any Third Party User.

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5.7 Survival. Sections 1 (Definitions), 2.5 (Monitoring of Software), 3 (Intellectual Property Rights), 4 (Payments), 5 (Term and
Termination), 6.3 (Disclaimer), 7 (Limitation on Liability), 8 (Indemnification) and 9 (Miscellaneous) shall survive the termination or
expiration of this Agreement for any reason.

6.Representations; Warranties; Disclaimer.

6.1 Mutual Representations. Each party hereto represents and warrants to the other party that: (a) such party has the full right,
power and authority to enter into this Agreement on behalf of itself and to undertake to perform the acts required of it hereunder;
(b) the execution of this Agreement by such party, and the performance by such party of its obligations and duties to the extent set
forth hereunder, do not and will not violate any agreement to which it is a party or by which it is otherwise bound; (c) when
executed and delivered by such party, this Agreement will constitute the legal, valid and binding obligation of such party,
enforceable against such party in accordance with its representations, warranties, terms and conditions; and (d) such party will
comply with all Applicable Laws related to the use and installation of the Software and the performance of its obligations under this
Agreement.

6.2 Limited Warranty. cPanel represents and warrants that, for a period of ninety days from the date of delivery of the Software,
when used with a hardware and software configuration recommended by cPanel, the Software will perform in substantial
conformance with the documentation supplied with the Software. The limited warranty in this Section 6.2 shall not apply (a) to any
Educational License, Non-Profit License or Trial Version License; (b) if Your version of the Software is a Beta Version; (c) if the
Software has been altered in any way by a party other than cPanel; (d) the Software’s third party components; or (e) if any failure or
error arises out of use of the Software with anything other than a cPanel recommended hardware and software configuration. Any
misuse, accident, abuse, modification or misapplication of the Software will void the limited warranty in this Section 6.2.

6.3 Disclaimer. EXCEPT AS SET FORTH IN THE LIMITED WARRANTY OF SECTION 6.2, THE SOFTWARE LICENSED HEREUNDER IS
PROVIDED "AS IS" AND CPANEL HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO
THE SOFTWARE, ITS THIRD PARTY COMPONENTS, AND ANY DATA ACCESSED THEREFROM, OR THE ACCURACY, TIMELINESS,
COMPLETENESS, OR ADEQUACY OF THE SOFTWARE, ITS THIRD PARTY COMPONENTS, AND ANY DATA ACCESSED THEREFROM,
INCLUDING THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE,
AND NON-INFRINGEMENT. CPANEL DOES NOT WARRANT THAT THE SOFTWARE OR ITS THIRD PARTY COMPONENTS ARE ERROR-
FREE OR WILL OPERATE WITHOUT INTERRUPTION. IF THE SOFTWARE, ITS THIRD PARTY COMPONENTS, OR ANY DATA ACCESSED
THEREFROM IS DEFECTIVE, YOU ASSUME THE SOLE RESPONSIBILITY FOR THE ENTIRE COST OF ALL REPAIR OR INJURY OF ANY KIND,
EVEN IF CPANEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DEFECTS OR DAMAGES.

6.3.1 IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SOFTWARE, ALL SUCH WARRANTIES ARE
LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF DELIVERY.

6.3.2 NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY CPANEL, ITS AFFILIATES, LICENSEES, DEALERS, SUB-
LICENSORS, AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF ANY WARRANTY
PROVIDED IN SECTION 6.2.
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6.3.3 SOME JURISDICTIONS DO NOT ALLOW RESTRICTIONS ON IMPLIED WARRANTIES SO SOME OF THESE LIMITATIONS MAY
NOT APPLY TO YOU.

7. Limitation of Liability.

7.1 Lost Profits; Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CPANEL WILL NOT BE
LIABLE FOR ANY LOST PROFITS, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, DAMAGES FOR THE INABILITY TO
USE EQUIPMENT OR ACCESS DATA, BUSINESS INTERRUPTION, OR FOR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, HOWEVER CAUSED, AND UNDER
WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING, WITHOUT LIMITATION, UNDER ANY CONTRACT,
NEGLIGENCE OR OTHER TORT THEORY OF LIABILITY) EVEN IF CPANEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.2 Total Cumulative Liability; Exclusive Remedy. EXCEPT FOR AMOUNTS OWED BY YOU TO CPANEL UNDER SECTION 4, TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CPANEL’S AGGREGATE LIABILITY FOR DIRECT DAMAGES, UNDER THIS
AGREEMENT (CUMULATIVELY) SHALL BE LIMITED TO THE TOTAL FEES COLLECTED BY CPANEL UNDER THIS AGREEMENT; PROVIDED,
HOWEVER, THAT FOR ANY BREACH OF THE LIMITED WARRANTY OF SECTION 6.2 YOUR SOLE AND EXCLUSIVE REMEDY AND CPANEL’S
ENTIRE LIABILITY SHALL BE FOR CPANEL, AT CPANEL’S ELECTION AND WITHIN ITS SOLE DISCRETION, TO USE COMMERCIALLY
REASONABLE EFFORTS TO (A) SUPPLY YOU WITH A REPLACEMENT COPY OF THE SOFTWARE THAT SUBSTANTIALLY CONFORMS TO
THE DOCUMENTATION INCLUDED WITH THE SOFTWARE; OR (B) REFUND TO YOU YOUR LICENSE FEE FOR THE SOFTWARE; PROVIDED
THAT YOU REPORT ANY NON-COMPLIANCE WITH THE LIMITED WARRANTY OF SECTION 6.2 IN WRITING TO CPANEL NO MORE THAN
NINETY DAYS FOLLOWING DELIVERY OF THE SOFTWARE TO YOU.

8. Indemnification. You shall indemnify, defend and hold harmless cPanel and its directors, officers, staff, employees and agents and
their respective successors, heirs and assigns and cPanel affiliates (and their its directors, officers, staff, employees and agents and their
respective successors, heirs and assigns) (collectively, the “cPanel Parties”) from and against any liability, damage, loss or expense
(including reasonable attorneys’ fees and expenses of litigation) incurred by or imposed upon the cPanel Parties or any one of them in
connection with any claims, suits, actions, demands or judgments (“Claims”) related directly or indirectly to or arising out of (a) a breach of
Your representations, warranties or obligations under this Agreement; (b) in the event that You sublicense the right to use the Software to
any Third Party Users pursuant to Section 2.2 (Sublicensing), (i) a breach of a Third Party User’s representations, warranties or obligations
under any provisions in a Third Party Agreement relating to cPanel or the Software; and (ii) any Claims based upon or arising from any
allegation that a Third Party User was harmed due to any termination, suspension or disabling of such user’s access to the Software by
cPanel pursuant to the terms and conditions of this Agreement; provided, however, that in any such case cPanel or its affiliates, as
applicable, (x) provide You with prompt notice of any such claim; (y) permit You to assume and control the defense of such action upon
Your written notice to cPanel of Your intention to indemnify; and (z) upon Your written request, and at no expense to cPanel or its
affiliates, provide to You all available information and assistance reasonably necessary for You to defend such claim. You will not enter into
any settlement or compromise of any such claim, which settlement or compromise would result in any liability to the cPanel Parties,
without cPanel’s prior written consent, which will not unreasonably be withheld. You will pay any and all costs, damages, and expenses,
including, but not limited to, reasonable attorneys’ fees and costs awarded against or otherwise incurred by cPanel or it affiliates in
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connection with or arising from any such claim.
9. Miscellaneous.

9.1 Force Majeure. No party will be liable for any failure or delay in performance of any of its obligations hereunder if such delay is
due to acts of God, fires, flood, storm, explosions, earthquakes, general Internet outages, acts of war or terrorism, riots, insurrection
or intervention of any government or authority; provided, however, that any such delay or failure will be remedied by such party as
soon as reasonably possible. Upon the occurrence of a force majeure event, the party unable to perform will, if and as soon as
possible, provide written notice to the other parties indicating that a force majeure event occurred and detailing how such force
majeure event impacts the performance of its obligations.

9.2 Independent Contractors. It is the intention of the parties that cPanel and You are, and will be deemed to be, independent
contractors with respect to the subject matter of this Agreement, and nothing contained in this Agreement will be deemed or
construed in any manner whatsoever as creating any partnership, joint venture, employment, agency, fiduciary or other similar
relationship between cPanel and You.

9.3 Choice of Law; Venue; Jurisdiction. This Agreement will be governed by and interpreted in accordance with the laws of the
State of Texas without regard to the conflicts of laws principles thereof. Any dispute or claim arising out of or in connection with the
Agreement shall be finally settled and exclusively by the state or federal courts located in Harris County, Texas. For purposes of this
Agreement, You and cPanel hereby irrevocably consent to exclusive personal jurisdiction and venue in the federal and state courts
in Harris County, Texas.

9.4 Entire Agreement. This Agreement, together with all Exhibits hereto, represents the entire agreement between the parties with
respect to the subject matter hereof and thereof and will supersede all prior agreements and communications of the parties, oral or
written.

9.5 Basis of Bargain. Section 6.2 (Limited Warranty), Section 7 (Limitations on Liability; Exclusive Remedies) and Section 8
(Indemnification) are fundamental elements of the basis of the agreement between cPanel and You and shall inure to the benefit of
cPanel. cPanel would not be able to provide the Software on an economic basis without such limitations.

9.6 Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable for any reason, such invalidity,
illegality or unenforceability will not effect any other provisions of this Agreement, and this Agreement will be construed as if such
invalid, illegal or unenforceable provision had never been contained herein.

9.7 Amendment or Modification. This Agreement is subject to change without prior notice from cPanel. You shall be deemed to
have accepted any changes or modifications by your continuing use of the Software. Additionally, this Agreement may not be
amended, modified, or supplemented by You in any manner, except by an instrument in writing signed and agreed to by cPanel.

9.8 Assignment. This Agreement may not be assigned, transferred, delegated, sold or otherwise disposed of, including without
limitation by operation of law, other than as expressly set forth in this Section 9.8. This Agreement may be assigned, transferred,
delegated, sold or otherwise disposed of in its entirety: (a) by cPanel in its sole discretion; (b) by You with the prior written consent
of cPanel; and (c) as set forth in Section 2.3 (Transfer of License). In addition, cPanel may delegate its performance under this
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Agreement in whole or in part to one or more affiliates, provided that cPanel will remain liable and responsible for any performance
or obligation so delegated. A party’s permitted successors or assignees must agree as a condition precedent to any assignment,
transfer or delegation to fully perform all applicable terms and conditions of this Agreement. No party may assign this Agreement to
any entity that lacks sufficient assets and resources to continue to perform, to contractually required standards, all assigned
obligations for the remainder of the Term. This Agreement will be binding upon and will inure to the benefit of a party’s permitted
successors and assigns. Any purported assignment, transfer, delegation, sale or other disposition in contravention of this Section
9.8, including without limitation by operation of law, is null and void.

9.9 Waiver. Any of the provisions of this Agreement may be waived by the party entitled to the benefit thereof. No party will be
deemed, by any act or omission, to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed
by the waiving party, and then only to the extent specifically set forth in such writing. A waiver with reference to one event will not
be construed as continuing or as a bar to or waiver of any right or remedy as to a subsequent event.

9.10 Remedies Cumulative. Except as expressly set forth herein, no remedy conferred upon the parties by this Agreement is
intended to be exclusive of any other remedy, and each and every such remedy will be cumulative and will be in addition to any
other remedy given hereunder or now or hereafter existing at law or in equity.

9.11 No Third Party Beneficiaries. This Agreement is made for the benefit of the parties only, and this Agreement is not for the
benefit of, and was not created for the benefit of, any third parties including, without limitation, any Third Party Users.

9.12 Notices. All notices or questions relating to this Agreement shall be directed to: cPanel, Inc., Attn: Legal Department, 2550
North Loop W., Suite 4006, Houston, TX 77092 . Any notice required to be given under this Agreement shall be deemed given by
cPanel when sent to You by email, telephone, fax, or mail to the contact information supplied by You to cPanel in the Pricing and
Term Agreement. You may update such information from time to time upon written notice to cPanel at the address in this Section
9.12. Any failure by You to provide cPanel with updated contact information will not invalidate the effectiveness of any notice sent
by cPanel to the contact information previously supplied by You.

9.13 Notice to U.S. Government Users. The Software and any associated documentation are “Commercial Items,” as that term is
defined at 48 C.F.R. 2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as
such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1
through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are
licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end
users pursuant to the terms and conditions herein.

9.14 Third-Party Software. The Software contains third-party software the use of which requires Your agreement to additional
terms and conditions with respect to such third-party software. The terms and conditions for such third party software are located
in their respective source files at /usr/local/cpanel/src/3rdparty/ arranged by license type.

9.15 Export Controls. The parties agree to comply fully with all Applicable Laws of the United States, or of any foreign government
to or from where a party is shipping, to in connection with the import, export or re-export, directly or indirectly, of the Software in
connection with this Agreement.
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co ect o t t s g ee e t.

9.16 Time-Limited Claims. Regardless of any Applicable Law to the contrary, You agree that any claim or cause of action arising out
of or related to the Software or this Agreement, must be filed within one year after such claim or cause of action arose or be forever
barred.

2012-07.v03.EULACPWHM
07-17-2012

cPanel Privacy Policy

Effective Date: June, 2018

1. OUR APPROACH TO PRIVACY

1.1 cPanel is committed to providing information to its customers about how cPanel uses certain information. This Privacy Policy
describes the ways in which cPanel, Inc. (cPanel, we or our) collects, uses, maintains and discloses information collected from our
customers through the use of the cPanel Product and visitors to our websites (collectively, you or your).

1.2 If you have a question about this Privacy Policy or how we use information collected about you, we encourage you to send an
email to us at: privacy [at] cpanel.net.

1.3 Our Privacy Policy supplements, but does not replace, any other agreements or policies applicable to you including our Terms of
Service (TOS), Partner NOC Agreement and Acceptable Use Policy (AUP). You may find these policies useful in learning how we
handle information.

1.4 cPanel complies with the EU-US Privacy Shield Framework and the Swiss-EU Privacy Shield Framework as set forth by the U.S.
Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the European
Union and Switzerland to the United States, respectively (Privacy Shield). cPanel has certified that it adheres to the Privacy Shield
principles of notice, choice, accountability for onward transfer, security, data integrity, purpose limitation, access, and recourse,
enforcement and liability (Principles). If there is any conflict between this Privacy Policy and the Privacy Shield Principles, the
Principles shall govern. To learn more about Privacy Shield, please visit the U.S. Department of Commerce Privacy Shield website:
https://www.privacyshield.gov/ For more information regarding our Privacy Shield certification, please see:
https://www.privacyshield.gov/list.

2. WHAT OUR PRIVACY POLICY COVERS

2.1 This Privacy Policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you
(Personal Information) and information regarding our use of cookies and similar technologies.

2.2 cPanel provides software and services which allow customers to manage their web hosting activities via hosting automation
software (cPanel Product) made available via our website located at https://cpanel com (Website) or through those licensed to
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software (cPanel Product) made available via our website located at https://cpanel.com (Website) or through those licensed to
distribute the cPanel Product, or those who are legally entitled to use the cPanel Product (Authorized Distributors). The term “cPanel
Product” excludes third party software, applications and similar items incorporated into our software and services.

2.3 This Privacy Policy applies to the cPanel Product and our Website.

2.4 Before accessing our Website or using the cPanel Product, please ensure that you have read and understood this Privacy Policy.

2.5 cPanel is the data controller of the Personal Information we hold about you

3. PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT

3.1 We process Personal Information about the following types of individuals:

(a) individuals who are our direct customers;

(b) where our customer is a business or similar entity, individuals who are our customer’s employees, agents and other
representatives; and

(c) where the cPanel Product is licensed through an Authorized Distributor, individuals who are customers of our Authorized
Distributors.

3.2 We collect Personal Information about you when you voluntarily submit information directly to us when you access our Website
or use the cPanel Product. This can include information you provide to us when you register for an account, fill in a form,
correspond with us via the Website, phone, email or otherwise, subscribe to our mailing lists, newsletters or other forms of
marketing communications, respond to surveys or use some other feature of the cPanel Product as available from time to time.

3.3 If you choose not to provide Personal Information, we may not be able to provide the cPanel Product to you or respond to your
other requests.

3.4 Schedule 1 describes categories of Personal Information we collect and how we use that Personal Information. When we
process that Personal Information, the legal basis we rely on for this activity is also set out. If Personal Information is provided to
third parties, that fact is stated. Finally, Schedule 1 also sets out information as to how we determine applicable retention periods.

3.5 Regardless of whether you license the cPanel Product directly from us, or an Authorized Distributor, we automatically collect
certain Personal Information about you indirectly about how you access and use the cPanel Product and information about the
device you use to access the cPanel Product.

3.6 Schedule 2 sets out the categories of Personal Information we collect about you automatically and how we use that information.
The schedule also lists the legal basis which we rely on to process the Personal Information, the categories of recipients of the
Personal Information and information as to how we determine applicable retention periods.

3.7 We may link or combine the Personal Information we collect about you and the information we collect automatically. This allows
us to provide you with a personalized experience regardless of how you interact with us.
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3.8 We may anonymize and aggregate any of the Personal Information we collect (so that it does not directly identify you). We may
use anonymized information for purposes that include testing our IT systems, research, data analysis, improving the cPanel Product
and developing new products and features. We may also share such anonymized information with others.

4. MARKETING AND ADVERTISING

4.1 From time to time we may contact you with relevant information about the cPanel Product. Most messages we send will be by
email. For some messages, we may use Personal Information we collect about you to help us determine the most relevant
information to share with you.

4.2 If you do not want to receive such messages from us, you will be able to tell us by selecting certain boxes on forms we use when
we first collect your contact details. You can change your marketing preferences by clicking on the unsubscribe link at the bottom of
our emails, or following the “update preferences” on these emails.

5. APPLYING FOR A JOB THROUGH OUR SITE

If you apply for a job through the Website, we, or a human resources company assisting us, may ask you to provide certain self-identifying
information in conjunction with laws and regulations enforced by the Equal Employment Opportunity Commission (EEOC), and other
federal, state, and local regulatory agencies. Providing self-identifying information is voluntary, but if you do provide us with that
information, we may submit it to the EEOC, and other federal, state, and local regulatory agencies, upon legal compulsion, for business-
related purposes, responding to information requests, fulfilling regulatory reporting requirements and defending against employment
related complaints.

6. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION

6.1 Security. We implement and maintain appropriate technical and organizational measures to protect your Personal Information
against accidental or unlawful destruction, loss, change or damage. All Personal Information we collect from the cPanel Product will
be stored on secure servers. All electronic transactions entered into via our Website will be protected by SSL encryption technology.

Where you register for an account on the cPanel Product, you are responsible for maintaining your account’s security as more
specifically explained in our TOS. If you are not a direct cPanel customer, information about your account’s security may be
explained in the contract between you and the Authorized Distributor from whom you license the cPanel Product.

6.2 International Transfers of your Personal Information. The Personal Information we collect may be transferred to and stored
in countries outside of the jurisdiction you are in where we and our third party service providers have operations. If you are located
in the European Union (EU), your Personal Information will be processed outside of the EU including in the United States; these
international transfers of your Personal Information are made pursuant to appropriate safeguards, such as the EU-US Privacy
Shield. If you wish to inquire further about these safeguards used, please contact us using the details set out at the end of this
Privacy Policy.

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6.3 Disclosure to Government Agencies and Law Enforcement. Our Transparency Report discusses the standards we use to
evaluate disclosures to governments and law enforcement agencies. It is incorporated into this Privacy Policy.

7. CERTAIN RIGHTS THAT APPLY IF YOU ARE LOCATED IN THE EU

7.1 Under the GDPR

7.2 In accordance with applicable privacy law, you have the following rights regarding Personal Information covered by the GDPR
that we hold:

(a) Right of access. The right to obtain access to your Personal Information.

(b) Right to rectification. The right to obtain rectification of your Personal Information without undue delay where that
Personal Information is inaccurate or incomplete.

(c) Right to erasure. The right to obtain the erasure of your Personal Information without undue delay in certain
circumstances, such as where the Personal Information is no longer necessary in relation to the purposes for which it was
collected or processed.

(d) Right to restriction. The right to obtain the restriction of the processing undertaken by us on your Personal Information
in certain circumstances, such as where the accuracy of the Personal Information is contested by you, for a period enabling us
to verify the accuracy of that Personal Information.

(e) If you wish to exercise one of these rights, please contact us using the contact details at the end of this Privacy Policy.

7.3 Pursuant to Privacy Shield

7.4 For data that is received or transferred pursuant to the Privacy Shield, we have agreed to the Privacy Shield’s principles of Notice,
Choice and Onward Transfer. Pursuant to Privacy Shield:

(a) Notice: Schedules 1 and 2 describe the Personal Information we collect about you, how we use it, and the types of third
parties with whom we share it.

(b) Choice: Disclosure to third parties of Personal Information covered by Privacy Shield is set out in Schedules 1 and 2. For
Personal Information covered by Privacy Shield, and which is not required for the operation of the Product or Services, we will
provide you with an opportunity to decline to have us disclose this Personal Information to third-parties for a purpose that is
different than the one for which it was originally collected. Email marketing is opt-in, lists are segmented by reason for
collection, and recipients may remove their names from email lists by unsubscribing.

(c) Onward Transfer: When cPanel discloses information to third parties to provide functions on its behalf, cPanel will take
appropriate measures to protect the privacy of the Personal Information it transfers. These measures are set out in paragraph
6.1. This Personal Information will only be shared with third parties to the extent reasonably necessary for them to perform
the services contracted for, or when cPanel must comply with applicable law. Third parties will not be authorized by us to
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t e se ces co t acted o , o e c a e ust co p y t app cab e a . d pa t es ot be aut o ed by us to

process Personal Information in any other way. cPanel is responsible for the processing of Personal Information that it
transfers to third parties acting as an agent on its behalf.

(d) If you wish to exercise one of these rights, please contact us using the contact details at the end of this Privacy Policy.

7.5 Privacy Shield Jurisdiction and Enforcement

(a) As part of our participation in the Privacy Shield, we are subject to the investigatory and enforcement powers of the U.S.
Federal Trade Commission (FTC).

(b) In compliance with the EU-US and Swiss-US Privacy Shield Principles, cPanel commits to resolve complaints about your
privacy and our collection or use of your Personal Information transferred to the United States. European Union or Swiss
individuals with inquiries or complaints regarding this Privacy Policy should first contact cPanel using the contact information
listed at the end of this policy

(c) cPanel has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent
dispute resolution mechanism, the BBB EU Privacy Shield, operated by the Council of Better Business Bureaus. If your
complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/for-eu-consumers for more
information and to file a complaint.

(d) Finally and as a last resort, EU or Swiss individuals with residual complaints may invoke a binding arbitration option before
the Privacy Shield Panel (as that term is defined in the Privacy Shield Framework

(e) Please note that we may be liable for the onward transfer of EU and Swiss personal data to agent third parties unless we
can provde we were not a party to the actions giving rise to the damages.

(f) cPanel may be required to reveal EU and Swiss Personal Information in response to lawful requests by public authorities
and to meet national security and law enforcement requirements. Our policies regarding this topic are set out in our
transparency report: https://cpanel.com/transparency-report.html

8. COOKIES AND SIMILAR TECHNOLOGIES

8.1 The cPanel Product and Website use cookies to distinguish you from others. This helps us to provide you with a good experience
when you use the cPanel Product orbrowse our Website and also allows us to improve both the cPanel Product and Website.

8.2 Cookies are pieces of code that allow for personalization of your experience by saving your information such as user ID and
other preferences. A cookie is a small data file that we transfer to your device's hard disk (such as your computer or smartphone)
for record-keeping purposes. A list of the cookies we use and other relevant information is set out in Schedule 3.

8.3 We use the following types of cookies:

(a) Strictly necessary cookies. These are cookies that are required for the essential operation of our Website such as to
authenticate users and prevent fraudulent use.
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aut e t cate use s a d p e e t audu e t use.

(b) Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors
move around our Website when they are using it. This helps us to improve the way our Website works, for example, by
ensuring that users are finding what they are looking for easily.

(c) Functionality cookies. These are used to recognize you when you return to our Website. This enables us to personalize
our content for you, greet you by name and remember your preferences (for example, your choice of language or region), and
your username.

(d) Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have
followed. We will use this information to make our Website, and the advertising displayed on it, more relevant to your
interests. We may also share this information with third parties for this purpose.
Please be aware that third parties (for example, advertising networks and providers of external services like web traffic analysis
services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or
targeting cookies.

8.4 The cookies we use are designed to help you get the most from the Website but if you do not wish to receive cookies, most
browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the
full functionality of our Website. These settings will typically be found in the “options” or “preferences” menu of your browser. In
order to understand these settings, the following links may be helpful, otherwise you should use the “Help” option in your browser
for more details.

9. SELF SERVICE PORTALS

cPanel may provide blogs, chat features and moderated and unmoderated FAQs on the Website (Self Service Portal). When you interact
with a Self Service Portal, the information you provide may be read by cPanel employees. In addition, if you provide information to a Self
Service Portal, other than a chat function operated by cPanel, any Personal Information you submit may be seen by third parties outside
of cPanel’s control.

10. LINKS TO THIRD PARTY SITES

The cPanel Product may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites,
please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies.
Please check the individual policies before you submit any information to those websites.

11. OUR POLICY TOWARDS CHILDREN

The cPanel Product is not directed at persons under 13 and we do not knowingly collect Personal Information from children under 13. If
you become aware that your child has provided us with Personal Information, without your consent, then please contact us using the
details below so that we can take steps to remove such information and terminate any account your child has created with us.
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12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we change this Privacy Policy in a material way, we will update the "last
modified" date at the end of this Privacy Policy and provide notice on our account management software. Because the individual who
accesses the cPanel Product may be different than the person who has authority to license the cPanel Product from us, it is important that
the person with licensing authority review this Privacy Policy regularly. Changes to this Privacy Policy are effective when they are posted on
this page.

13. NOTICE TO YOU If we need to provide you with information about something, whether for legal, marketing or other business related
purposes, we will select what we believe is the best way to get in contact with you. We will usually do this by email, by placing a notice on
our Website, as well as contacting the email address provided to us by you, or the Authorized Distributor. The fact that we may send
notices to you will not stop you from being able to opt out of certain types of contact as described in this Privacy Policy.

14. CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS

14.1 Pursuant to California Civil Code Section 1798.83, residents of the State of California have the right to request from companies
conducting business in California certain information relating to third parties to which the company has disclosed certain categories
of Personal Information during the preceding year for the third parties’ direct marketing purposes. Alternatively, the laws provides
that a company may comply, as cPanel does, by disclosing in its Privacy Policy that it provides consumers choice (opt-out or opt-in)
regarding sharing Personal Information with third parties for those third parties’ direct marketing purposes, and information on
how to exercise that choice. As stated above in this Privacy Policy, cPanel provides you choice prior to sharing your Personal
Information with third parties for their direct marketing purposes. If you do not opt-in or if you choose to opt-out at the time cPanel
offers that choice, cPanel does not share your information with that identified third party for its direct marketing purposes.

14.2 If you are a California resident and you have questions about our practices with respect to sharing information with third
parties for their direct marketing purposes and your ability to exercise choice, please send your request to the following email
address: privacy [at] cpanel.net or write to us at the following mailing address:

cPanel, Inc.
Attention: Privacy
2550 N. Loop W
Suite 4006
Houston, TX 77092
Please put the statement "Your California Privacy Rights” in the subject field of your e-mail or include it in your letter if you choose
to write to us at the designated mailing address. You must also include your name, street address, city, state, and ZIP code. We are
not responsible for notices that are not labelled or sent properly, and do not have complete information.

15. SWEEPSTAKES, CONTESTS AND PROMOTIONS

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We may offer sweepstakes, contests, and other promotions (Promotion) that may require registration. By participating in a Promotion, you
are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you by, except where prohibited
by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing
associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the
public in connection with the administration of such Promotion in connection with winner selection, prize fulfilment, and as required by
law or permitted by the Promotion’s official rules, such as on a winners list.

16. CONTACTING US

16.1 Questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to the General Counsel
at privacy [at] cpanel.com.

16.2 This Privacy Policy was last modified on June 1, 2018.

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SCHEDULE 1 – PERSONAL INFORMATION WE COLLECT WHEN YOU USE THE CPANEL PRODUCT
Legal basis for the Retention
Category of Personal Information How We Use it Categories of recipients
processing period

Contact information and basic We use this information The processing is As required in accordance with how For no
personal details. Such as your to: necessary for: we use it, we will share your longer
name, phone number, address, communicate with the Personal Information with the than
domain name, e-mail address and, you, sending performance of following: necessary
where applicable, employment statements and a contract and Service providers and advisors. for the
information such as name of your invoices, to take steps Third party vendors and other purposes
company and the nature of your communications, prior to service providers that perform set out and
role. news, alerts and entering into a services for us, on our behalf, in
marketing contract; and which may include providing accordance
communications; our legitimate mailing or email services, HR with our
deal with inquiries interests, services, tax and accounting legal
and complaints namely services, payments processing, obligations
made by or about administering data enhancement services, fraud and
you relating to the the cPanel prevention, web hosting, or legitimate
cPanel Product; Product, providing analytic services. business
operate, maintain administering interests.
Purchasers and third parties in
and provide to you our ticketing
connection with a business
the features and and abuse
transaction. Personal Information
functionality of the systems for
may be disclosed to third parties in
cPanel Product; marketing
connection with a transaction, such
authenticate users purposes, for
as a merger, sale of assets or
to our products processing job
shares, reorganization, financing,
and systems; applications
change of control or acquisition of
process and for
all or a portion of our business.
applications where communicating
you have applied with users Other third parties using the Self
for a job with us; Service Portal. Where you provide
Enter you into information to a Self Service Portal
sweepstakes, (other than a char function
contests and operated by cPanel), your

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Legal basis for the Retention


Category of Personal Information How We Use it Categories of recipients
processing period

promotions at your comments and any other Personal


request. Information you submit may be
seen by other third parties
The processing is Law enforcement, regulators and
necessary for the other parties for legal reasons.
performance of our Third parties as required by law or
contract with you and if we reasonably believe that such
We use this information
Payment information. Details such our legitimate action is necessary to (a) comply
to facilitate payment for
as your bank account number or interests, namely the with the law and the reasonable
use of the cPanel
PayPal account and related detection and requests of law enforcement and
Product and to detect
information. prevention of fraud regulators; (b) enforce our Terms of
and prevent fraud.
and to ensure our Use or to protect the security or
users get paid for the integrity of our Website; and/or (c)
resources they have exercise or protect the rights,
provided. property, or personal safety of
cPanel, our customers or others.
Technical and server information. We use this information The processing is
Information required for ongoing to: necessary for the
web-hosting activities such as: operate, maintain performance of our
server address / hostname, IP and provide to you contract with you;
address, domain name; log files; the features and and administering
configurative files; service reports; functionality of the our ticketing and
and server-related information cPanel Product; abuse systems.
which we retrieve from your server resolve your
Where we collect and
where you have requested technical technical issues at
use your Personal
support which may also include your request; and
Information for the
usernames and passwords, root facilitate our
purposes of
directory, affected accounts such as customer
improving the cPanel
email accounts. interaction
Product, we will first
activities and
obtain your consent.
customer forums;
and

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Legal basis for the Retention


Category of Personal Information How We Use it Categories of recipients
processing period

where you have


had a technical
issue, we
sometimes use the
information to
replicate the issue
in order to identify
weaknesses and
make
improvements to
the cPanel
Product. Normally,
we will use an
anonymized copy
of this information
though sometimes
this is not possible.
authenticate users
to our products
and systems.

Third party code The processing is


included in the cPanel necessary for our
Product retrieves data legitimate interests,
HTTP request of the user;
from HTTP requests of namely: to tailor the
information about the browser, host
the user and via first cPanel Product to the
name, cpanel company ID, browser
party cookies. This user and to improve
type and language; reads first party
enables a third party to the cPanel Product
cookies; CAKEPHP site counting
perform analytics and generally; to monitor
cookie; and number of visits to site.
provide aggregated and resolve issues;
analytical information to and for marketing
cPanel. purposes.

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Legal basis for the Retention


Category of Personal Information How We Use it Categories of recipients
processing period

To address your
questions, issues and
concerns and improve
Correspondence and comments. The processing is
the cPanel Product, to
When you contact us directly, e.g. by necessary for our
determine products and
email, phone, mail, via the Self legitimate interests,
services that may be of
Service Portal, when you post on namely
interest to you and to
message boards, blogs or complete communicating with
send you news, alerts
an online form, we will record your users and for
and marketing
comments and opinions. marketing purposes.
communications in
accordance with your
marketing preferences.

The processing is
necessary for:
the compliance
We use this information with legal and
for regulatory purposes, regulatory
Self identifying information. fulfilling regulatory obligations;
Where you have applied for a job reporting requirements, and
with us, you may voluntarily provide responding to our legitimate
us with certain self-identifying information requests interests,
information. and defending against namely
employment related defending
complaints. against
employment
related
complaints

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Legal basis for the Retention


Category of Personal Information How We Use it Categories of recipients
processing period

We will use all the


Personal Information we
collect to operate,
The processing is
maintain and provide to
necessary for our
you the features and
legitimate interest,
functionality of the
namely to administer
All Personal Information set out cPanel Product, to
and improve the
above. communicate with you,
cPanel Product, our
to monitor and improve
Website, our
the cPanel Product, our
business and develop
Website and business,
new services.
and to help us develop
new products and
services.

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SCHEDULE 2 – PERSONAL INFORMATION COLLECTED AUTOMATICALLY


Legal basis for the Retention
Category of Personal Information How we use it Categories of recipients
processing period

Information about how you access and use We use this The processing is For no
the cPanel Product. For example, the website information to: necessary for our longer
from which you came and the website to which present the legitimate interests, than
you are going when you leave our Website, cPanel namely: to tailor the necessary
how frequently you access the cPanel Product, Product to cPanel Product to the Service providers and advisors. for the
the time you access the cPanel Product and you on your user and to improve Third party vendors and other purposes
how long you use them for, whether you open device; the cPanel Product service providers that perform set out and
emails or click the links contained in emails, determine generally; to monitor services for us, on our behalf, in
whether you access the cPanel Product from news, alerts and resolve issues; which may include providing accordance
multiple devices, and other actions you take on and other for marketing mailing or email services, tax with our
the cPanel Product. products purposes; to and accounting services, legal
and services communicate with payments processing, data obligations
that may be users; to contact enhancement services, fraud and
of interest users; and for the prevention, web hosting, or legitimate
to you for detection and providing analytic services. business
marketing prevention of fraud. interests.
Purchasers and third parties
purposes;
in connection with a business
monitor
transaction. Personal
and
Information may be disclosed
improve the
to third parties in connection
cPanel
with a transaction, such as a
Product and
merger, sale of assets or
our
shares, reorganization,
business,
financing, change of control or
and to help
acquisition of all or a portion of
us develop
our business.
new
products Law enforcement, regulators
and and other parties for legal
services; reasons. Third parties as
and required by law or if we
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and required by law or if we
Legal basis for the Retention
Category of Personal Information How we use it Categories of recipients
processing period

Validate our reasonably believe that such


software action is necessary to (a)
and license comply with the law and the
status. reasonable requests of law
enforcement; (b) enforce our
Terms of Use or to protect the
Information about your device. We also We use this The processing is For no
security or integrity of our
collect information about the computer, tablet, information to: necessary for our longer
Website; and/or (c) exercise or
smartphone or other electronic device you use enable the legitimate interests, than
protect the rights, property, or
to connect to the cPanel Product. This cPanel namely: to tailor the necessary
personal safety of cPanel, our
information can include details about the type Product to cPanel Product to the for the
customers or others.
of device, unique device identifying numbers, be user and to improve purposes
operating systems, browsers and applications presented the cPanel Product set out and
connected to the cPanel Product through the to you on generally; to monitor in
device, information about the server upon your device; and resolve issues; accordance
which the cPanel Product software log files, operate, for marketing with our
configurative files, server reports, your Internet maintain purposes; to legal
service provider or mobile network, your IP and provide communicate with obligations
address. to you the users; to contact and
features users; and for the legitimate
and detection and business
functionality prevention of fraud. interests.
of the
cPanel
Product;
monitor
and
improve the
cPanel
Product and
business,
and to help
us develop
new
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Legal basis for the Retention


Category of Personal Information How we use it Categories of recipients
processing period

products
and
services.
Validate our
software
and license
status.
Facilitate
our
customers
interaction
activities
and
customer
forums.

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SCHEDULE 3 – INFORMATION REGARDING COOKIES


Information Categories Creator
Retention
collected by of How we use it of the Information about cookie Website uses
period
cookie recipients cookie

The cookie Persistent:


retrieves data cookie remains
from HTTP on visiting
Google
requests of the computer until
analytics:
user and via first deleted by
HTTP request
party cookies. visitor. cPanel
of the user:
cPanel, This enables retains https://developers.google.com
information
Google and Google to aggregate Google /analytics/resources/concepts All corporate sites.1
about the
DoubleClick perform information from /gaConceptsTrackingOverview
browser, host
analytics and Google analytics
name,
provide perpetually. No
browser type
aggregated personal data is
and language.
analytical conveyed by
information to Google to
cPanel. cPanel.

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Information Categories Creator


Retention
collected by of How we use it of the Information about cookie Website uses
period
cookie recipients cookie

Persistent:
cookie remains
on visiting
computer until
deleted by
visitor. cPanel
Google
cPanel, retains https://developers.google.com
analytics:
Google and aggregate Google /analytics/resources/concepts All corporate sites.
Reads first
DoubleClick information from /gaConceptsTrackingOverview
party cookies.
Google analytics
perpetually. No
personal data is
conveyed by
Google to
cPanel.

Manages tags https://support.google.com/ Conference16.cpanel.com;


Google Tag
Page views placed on data Google tagmanager/answer/ Cp1con.cpanel.com;
Manager:
by cPanel. 6102821?hl=en Releases.cpanel.com

Persistent:
CAKEPHP site
Ascertain the cookie remains Open
counting
number of times on visiting source https://github.com/
cookie: cPanel Applications.cpanel.com
the site is computer until and cakephp/cakephp/issues/2001
Number of
visited. deleted by cPanel
visits to site.
visitor.

1The term “All corporate sites” means: https://cpanel.net, https://store.cpanel.net; https://jobs.cpanel.com; https://job.listings.cpanel.net;
http://news.cpanel.com https://blog.cpanel.com; https://applications.cpanel.net; https://conference.cpanel.com; https://cpanel.com/demo/;
https://documentation.cpanel.net; https://features.cpanel.net; https://forums.cpanel.net; http://releases.cpanel.com; http://releases.cpanel.com;
http://verify.cpanel.net; http://partnernoc.cpanel.net; http://trycpanel.net
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2018-06.v02.PRIVACY
06-01-2018

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