CM650W

Cutting Machine
SERVICE MANUAL
MODEL :
CM700/CM350/M350H
CM350R/CM650W/CM900
CM650WX/CM800Q
c 2015 Brother Industries, Ltd. Published : Sep.,2015

CONFIDENTIAL All rights reserved. Revised : Aug.,2017
LIST of UPDATE RECORD
Date Added Models Contents
Sep,2015 CM350/CM350H/CM350R -
Sep,2015 CM700 -
Sep,2015 CM650W -
Sep,2015 CM900 -
Feb,2016 - Added 3-16 to 20, 4-21 to 28
Jul,2017 CM650WX -
Aug,2017 CM800Q -
1. Outline of Mechanism ........................................................................1 - 1
Positions of appearance components ................................................................1 - 2
Positions of mechanical components ................................................................1 - 4
Driveline .............................................................................................................1 - 5
Positions of electronic components ...................................................................1 - 7
Control system block diagram ...........................................................................1 - 9
Positions of connectors on PCB ......................................................................1 - 10
2. Disassembly and Reassembly ..........................................................2 - 1

Removal of tray assy .........................................................................................2 - 2
Removal of front cover assy ..............................................................................2 - 3
Disassembly of front cover assy ........................................................................2 - 5
Disassembly of LCD holder assy .......................................................................2 - 8
Removal of rear cover .....................................................................................2 - 10
Removal of scanner cover ...............................................................................2 - 11
Removal of main PCB assy .............................................................................2 - 12
Removal of board case low and inner cover ....................................................2 - 13
Removal of base frame ....................................................................................2 - 14
Removal of scanner assy ................................................................................2 - 17
Removal of platen adjusting plate assy and the sheet pressure assy .............2 - 18
Removal of mat PCB assy and mat sensor dog ..............................................2 - 19
Removal of XY pulse motor assy .....................................................................2 - 20
Removal of X INIT PCB assy and Power relay PCB assy ...............................2 - 22
Removal of lock lever ......................................................................................2 - 23
Removal of head PCB assy, C INIT PCB assy ................................................2 - 24
Removal of CAT PCB assy ..............................................................................2 - 25
3. Adjustment ..........................................................................................3 - 1
How to start test mode .......................................................................................3 - 2
Touch panel .......................................................................................................3 - 3
Test cut ..............................................................................................................3 - 4
Matching scanning position to cutting position ..................................................3 - 7
Shading correction value .................................................................................3 - 10
Scanned image ................................................................................................3 - 12
Sample image ..................................................................................................3 - 15
Position of platen adjusting plate assy .............................................................3 - 16
i
4. Troubleshooting for Electronic Parts ...............................................4 - 1
Error message list ..............................................................................................4 - 2
Cause and Remedy ...........................................................................................4 - 3
Replacement of main PCB assy or LCD PCB assy .........................................4 - 17
Replacement of scanner supply assy ..............................................................4 - 21
5. Special Instructions of Wiring ...........................................................5 - 1

Base frame wiring ..............................................................................................5 - 2
Carriage wiring ...................................................................................................5 - 3
Right side of the machine wiring ........................................................................5 - 4
Left side of the machine wiring ..........................................................................5 - 5
ii
1 Outline of Mechanism
Positions of appearance components ....................... 1 - 2
Positions of mechanical components........................ 1 - 4
Driveline .................................................................... 1 - 5
Positions of electronic components........................... 1 - 7
Control system block diagram................................... 1 - 9
Positions of connectors on PCB.............................. 1 - 10
1-1
Outline of Mechanism Positions of appearance components
Mechanism
Mechanism
Outline of
Outline of
Operation panel (LCD holder assy)
Front view
Carriage
Handle
Feed slot for mat

Handle
Front tray cover (Tray assy)
Rear view
DC power jack
USB port (for a USB flash drive)
USB port (for a computer)

Slot AC adapter
AC power cord
Scanner cover
Bottom view
1-2
Outline of Mechanism Positions of appearance components
Mechanism
Mechanism
Outline of
Outline of
Operation panel
Power button
Feed button
(Insert button)
Home button
Start/Stop button
Settings button
LCD and Touch panel
Carriage
Holder
Lock lever
1-3
Outline of Mechanism Positions of mechanical components
Mechanism
Mechanism
Outline of
Outline of
Board case low
Main PCB assy
Inner cover
YPM holder assy
Y pulse motor
assy (XY pulse
Sheet guide rear
motor assy)
Head guide angle

Pressure roller assy
Main shaft
Timing belt
X pulse motor Sheet pressure assy

assy (XY pulse
Carriage
motor assy)
Power relay PCB assy Platen adjusting plate assy
Mat sensor
PCB assy
Mat sensor dog
Mat sensor spring
Scanner assy
Base frame
1-4
Outline of Mechanism Driveline
1. Driveline to mat feeding

Mechanism
Mechanism
Outline of
Outline of
Upper shaft holder
guide L/R
Spring U
Upper shaft holder
Upper shaft roller : Pressing transmission line
Feed Feed : Driveline

Mat
Spikes on Main shaft
Main shaft Y gear Pinion gear Y pulse motor assy
Y pulse motor assy

Pinion gear
Upper shaft Spring U
Mat holder Upper shaft holder
guide R
Y gear
Upper shaft roller

Upper shaft holder
guide L
Spring U
Main shaft
Upper shaft holder
Upper shaft roller
1-5
Outline of Mechanism Driveline
2. Driveline to carriage activation

Mechanism
Mechanism
Outline of
Outline of
X pulse motor assy
: Driveline
Pinion gear
X gear Timing belt Carriage
Carriage
Timing belt
X pulse motor assy
Pinion gear
X gear
1-6
Outline of Mechanism Positions of electronic components
1. Transport mechanism
Mechanism
Mechanism
Outline of
Outline of
Main PCB assy
Lead wire
assy YPM
Y pulse motor
assy (XY pulse
Lead wire motor assy)
assy XPM
X pulse motor assy X initial PCB assy

(XY pulse motor assy) Wireless LAN
PCB assy
Carriage mechanism
(Refer to 1 - 8)
Mat sensor PCB assy

Power relay PCB assy Scanner assy
Lead wire
assy power
Lead wire
assy ground
1-7
Outline of Mechanism Positions of electronic components
2. Carriage mechanism
Mechanism
Mechanism
Lead wire assy sensor
Outline of
Outline of
Flexible flat cable:SML2CD-10
Head PCB assy

Cartridge sensor
PCB assy
Lead wire assy CPM
C pulse motor assy

(Cutting pulse motor assy)
C initial sensor PCB assy

(Cutting initial sensor PCB assy)
3. LCD holder assy
Touch panel assy
LCD assy
LCD PCB assy
1-8
Outline of Mechanism Control system block diagram
 Control system block diagram

Mechanism
Mechanism
Outline of
Outline of
LCD holder assy
LCD PCB assy

LCD
Operation switch x5
Power
Start/Stop Touch panel
Feed
Home EEPROM
Setting
Yellow-green color LED

Start/Stop
AC power supply
Machine
AC power cord
Main PCB assy
USB2.0
Buzzer (HOST)
CPU
Motor driver USB2.0 AC adapter

IC (FUNCTION)
FLASH ROM EEPROM Power relay PCB assy
X pulse motor Y pulse motor C pulse motor

CIS
Head PCB
X initial sensor Mat sensor Scanner assy C initial sensor
assy
Cartridge sensor
Wireless LAN
1-9
Outline of Mechanism Positions of connectors on PCB
 Main PCB assy layout drawing

Mechanism
Mechanism
Outline of
Outline of
Main PCB assy
 Main PCB assy connector layout drawing
CN9 CN7
CN13 CN12 CN10
40 1 (LCD 1 2 DENGEN CN1
6 1 (WirelessLAN) *Not mounted *Not used PCB assy) (Power relay 3 MAT
PCB assy) (Mat sensor
1 PCB assy)
4 CN15 CN2
USB_H 4 YPM
1 (USB HOST) (Y pulse
1 motor assy)
CN3
3 XINT
(X initial
1 PCB assy)
CN4
4 XPM
(X pulse
1 motor assy)
3 2 CN16
USB_F 10 9 CN5/CN6
4 1 (USB 2 16 CN8 HEAD
CN11 *Not used 2 1 (Head
FUNCTION)
1 15 CIS PCB assy)
(Scanner assy)
1 - 10
Outline of Mechanism Positions of connectors on PCB
 LCD PCB assy layout drawing

Mechanism
Mechanism
Outline of
Outline of
LCD PCB assy
 LCD PCB assy connector layout drawing

1. For small LCD model
4 CN1
TP
1 (Touch panel)
1 CN3
LCDM
21 (LCD)
1 40
CN2
MAIN
(Main PCB assy)
2. For large LCD model
1 CN3
4 CN1 LCDM
TP 21 (LCD)
1 (Touch panel)
1 40
CN2
MAIN
(Main PCB assy)
1 - 11
2 Disassembly
and Reassembly
Removal of tray assy ................................................ 2 - 2
Removal of front cover assy ..................................... 2 - 3
Disassembly of front cover assy .............................. 2 - 5
Disassembly of LCD holder assy ............................. 2 - 8
Removal of rear cover ............................................ 2 - 10
Removal of scanner cover ..................................... 2 - 11
Removal of main PCB assy ................................... 2 - 12
Removal of board case low and inner cover .......... 2 - 13
Removal of base frame .......................................... 2 - 14
Removal of scanner assy........................................ 2 - 17
Removal of platen adjusting plate assy and the sheet pressure assy .... 2 - 18
Removal of mat PCB assy and mat sensor dog .... 2 - 19
Removal of XY pulse motor assy ........................... 2 - 20
Removal of X INIT PCB assy and Power relay PCB assy.... 2 - 22
Removal of lock lever ............................................. 2 - 23
Removal of head PCB assy, C INIT PCB assy ...... 2 - 24
Removal of CAT PCB assy .................................... 2 - 25
2-1
Disassembly
Removal of tray assy
and Reassembly
1. Remove the tray assy from the machine.
*Key point
• You can remove the tray assy by inserting the flat-blade screwdriver between the tray assy and the machine,
and releasing one of the bosses on the tray assy.
*Note
• Be careful not to scratch the tray assy or base frame when inserting the flat-blade screwdriver.
and Reassembly
and Reassembly
Disassembly
Disassembly
Base Boss
frame
Tray assy
Boss
Flat-blade screwdriver
Assembling Note:
• When attaching the tray assy to the machine, engage one of the bosses with the hole
of the base frame, and then push another boss.
Tray assy
Base frame
Bosses
Boss
2-2
Disassembly
Removal of front cover assy
and Reassembly
1. Open the LCD holder assy, and then remove the screw (screw, bind M3x8).
2. Remove the screw (screw, bind M3x8) from the back side of the machine.
3. Remove the two screws (screw, pan (S/P washer) M3x8) from the bottom side of the machine.
Screw, Bind M3X8
Screw, bind M3x8
LCD holder assy Screw, Pan (S/P washer) M3X8

and Reassembly
and Reassembly
Disassembly
Disassembly
Screw, pan
(S/P washer) M3x8
Screw, bind M3x8
Screw, pan (S/P washer)

M3x8
<Bottom side view>
2-3
Disassembly
Removal of front cover assy
and Reassembly
4. Lift the front cover assy while opening it in the direction of the arrow.
*Key point
• Do not lift it forcefully as it's connected to the machine with FFC and MAIN-WLAN harness.
5. Release the lock to disconnect the FFC (flexible flat cable:SML2CD-40) from the main PCB assy's
connector.
6. Release the hook to disconnect the MAIN-WLAN harness assy.
and Reassembly
and Reassembly
Disassembly
Disassembly
FFC
(flexible flat cable:SML2CD-40)
Front cover assy
MAIN-WLAN harness assy
Hook
Main PCB assy
2-4
Disassembly
Disassembly of front cover assy
and Reassembly
1. Open the LCD holder assy. Release the two bosses from the tilt link cam while bending the tilt link
support arm inward.
2. Remove the tilt link support from the LCD holder assy.
LCD holder assy

and Reassembly
and Reassembly
Disassembly
Disassembly
Tilt link cam
Tilt link support
Tilt link cam
Bosses
2-5
Disassembly
and Reassembly
3. Remove the FFC (flexible flat cable:SML2CD-40) from the ferrite core.
4. Release the two hooks respectively to remove the two LCD shafts, and then remove the LCD holder
assy.
5. Remove the screw (taptite, bind P M3x16) to remove the tilt link cam. (two locations)
6. Remove the two screws (taptite, bind B M3x8) to remove the ferrite core holder and ferrite core.
Taptite, Bind P M3X16

and Reassembly
and Reassembly
Disassembly
Disassembly
Taptite, bind P M3x16
Taptite, Bind B M3X8
Taptite, bind B
M3x8
Ferrite
Tilt link cam core holder
FFC
Ferrite
core
Tilt link cam
LCD shaft
LCD shaft
Hooks
Hooks
LCD holder assy
2-6
Disassembly
and Reassembly
7. Remove the screw (taptite, cup B M3x8) to remove the w-lan holder.
8. Release the hook to remove the PCB WYSAGBUX7.
9. Disconnect the MAIN-WLAN harness assy.
W-lan holder
Taptite, Cup B M3X8
and Reassembly
and Reassembly
Taptite, cup B M3x8
Disassembly
Disassembly
PCB WYSAGBUX7
MAIN-WLAN
harness assy
W-lan holder
Hook
2-7
Disassembly
Disassembly of LCD holder assy
and Reassembly
<For small LCD model>
1. Remove the two screws (taptite, bind B M3x8), the screw (taptite, bind B M2.6x6) and release the two
hooks while sliding the LCD bottom cover in the direction of the arrow to remove the LCD bottom cover
from the LCD top cover.
2. Release the lock to disconnect the FFC (flexible flat cable:SML2CD-40) from the LCD PCB assy's
connector.
3. Release the lock to disconnect the FPC of the LCD assy from the LCD PCB assy's connector.
4. Release the lock to disconnect the FPC of the touch panel assy from the LCD PCB assy's connector.
and Reassembly
and Reassembly
Disassembly
Disassembly
5. Remove the screw (taptite, bind P M3x6), and release the two hooks to remove the LCD PCB assy
6. Remove the LCD assy, the stopper, the touch panel assy, the SS key, the insert key, and the operation
key from the LCD top cover.
Assembling Note:
• When attaching the stopper, be careful not to put it on the plate.
Taptite, Bind B M3X8 Taptite, bind B M3x8
Taptite, bind B M2.6x6
Taptite, Bind B M2.6X6
Hook
Taptite, Bind P M3X6
Hook
LCD bottom cover

FFC
FPC
LCD PCB assy
Insert key
SS key Touch
panel LCD assy
assy
Stopper
FPC
Hook
Operation key
Hook
Plate Stopper LCD top cover
2-8
Disassembly
Disassembly of LCD holder assy
and Reassembly
<For large LCD model>
1. Remove the two screws (taptite, bind B M3x8), and the remove the LCD bottom under cover from the
LCD bottom cover.
2. Remove the stopper.
3. Remove the four screws (taptite, bind B M3x8), and release the two hooks while sliding the LCD bottom
cover in the direction of the arrow to remove the LCD bottom cover from the LCD top cover.
4. Release the lock to disconnect the FFC (flexible flat cable:SML2CD-40) from the LCD PCB assy's
connector.
and Reassembly
and Reassembly
Disassembly
Disassembly
5. Release the lock to disconnect the FPC of the LCD assy from the LCD PCB assy's connector.
6. Release the lock to disconnect the FPC of the touch panel assy from the LCD PCB assy's connector.
7. Remove the screw (taptite, bind P M3x6), and release the two hooks to remove the LCD PCB assy
8. Remove the LCD assy, the touch panel assy, the SS key, the insert key, and the operation key from the
LCD top cover.

Taptite, bind B M3x8
LCD bottom under Taptite, Bind P M3X6

cover
LCD bottom cover

Stopper Hook
Hook
FFC
LCD PCB assy
Insert key
LCD assy
SS key
FPC
FPC
Touch panel assy
Operation key
Hook
LCD top cover
Hook
2-9
Disassembly
Removal of rear cover
and Reassembly
1. Remove the five screws (taptite, bind B M3x10) from the bottom side of the machine to remove the rear
cover from the machine.

and Reassembly
and Reassembly
Disassembly
Disassembly
Rear cover
Taptite, bind B M3x10 Taptite, bind B M3x10
<Bottom side view>
2 - 10
Disassembly
Removal of scanner cover
and Reassembly
1. Release the hook, and then remove the scanner cover from the machine.
Hook
and Reassembly
and Reassembly
Disassembly
Disassembly
Scanner cover
2 - 11
Disassembly
Removal of main PCB assy
and Reassembly
1. Disconnect all the connectors connected to the main PCB assy.
2. Remove the six screws (taptite, bind B M3x8) to remove the main PCB assy from the machine.

and Reassembly
and Reassembly
Disassembly
Disassembly
Main PCB assy

Lead wire assy power
Main PCB assy Lead wire assy mat
Lead wire assy YPM

Lead wire assy X INIT
Lead wire assy XPM
Flexible flat cable:

SML2CD-10

SML2CD-16
Wiring: Refer to "5 - 4 Right side of the machine wiring" and "5 - 5 Left side of the machine wiring".
2 - 12
Disassembly
Removal of board case low and inner cover
and Reassembly
1. Release all the wired harnesses from the inner cover.
2. Remove the screw (screw, pan (S/P washer) M3x6) to remove the coaching clip from the machine.
3. Remove the board case low from the inner cover.
4. Remove the four screws (screw, pan (S/P washer) M3x8) to remove the inner cover from the machine.
5. Remove the three screws (taptite, bind B M3x8) to remove the sheet guide rear from the inner cover.
Screw, pan
Screw, Pan (S/P washer) M3X6
(S/P washer) M3x8
and Reassembly
and Reassembly
Disassembly
Disassembly
Screw, pan
Taptite, Bind B M3X8 (S/P washer) M3x8
Inner cover
Coaching clip
Board case low
Sheet guide
rear

M3x6
2 - 13
Disassembly
Removal of base frame
and Reassembly
1. Remove the screw (screw, pan (S/P washer) M3x8), the screw (taptite, bind B M3x8) and the screw
(screw, pan (S/P washer) M3x6) to remove the lead wire assy ground from the machine.

and Reassembly
and Reassembly
Disassembly
Disassembly
Screw, pan (S/P washer) M3x6

Lead wire assy ground
2 - 14
Disassembly
and Reassembly
2. Release the lock to disconnect the FFC (flexible flat cable:SML2CD-10) from the head PCB assy's
connector.
3. Remove the screw (taptite, bind B M3x8) to remove the ground plate from the machine.
*Key point
• Be careful not to bend the ground plate.
and Reassembly
and Reassembly
Disassembly
Disassembly
B
Ground plate
Main shaft
Taptite, bind
B M3x8
Head PCB assy
Ground plate
FFC
Assembling Note:
• The section A of the ground plate must be attached to the edge of the main shaft, and
the section B of the ground plate must be attached to the edge of the pressure roller
assy.
2 - 15
Disassembly
and Reassembly
4. Cut the band binding up the lead wire assy YPM and lead wire assy mat.
5. Remove the three screws (taptite, bind B M3x8) to remove the base frame from the machine.
Assembling Note:
• Secure the machine with the base frame using three screws while pushing the four
bosses against the base frame groove.
and Reassembly
and Reassembly
Disassembly
Disassembly
Taptite, bind B M3x8 Taptite, bind B M3x8
Bosses
Bosses
Groove
Groove
Base frame
Groove

Groove
Wiring: Refer to "5 - 4 Right side of the machine wiring".
2 - 16
Disassembly
Removal of scanner assy
and Reassembly
1. Remove the retaining ring (retaining ring,CS2) to remove the spring (spring S2) from the base frame.
*Note
• When disassembling the retaining ring,CS2, the spring S2 might jump out. Be careful not to lose the spring
S2.
• Do not reuse the retaining ring,CS2. Replace it with a new one.
2. Remove the two screws (taptite, bind B M3x8) to remove the scanner holder L and spring S2 from the
base frame.
3. Remove the scanner assy from the base frame.
and Reassembly
and Reassembly
Disassembly
Disassembly
4. Remove the FFC film to disconnect the FFC (flexible flat cable:SML2CD-10) from the scanner assy.

Scanner holder L
Spring S2
FFC film
FFC
Scanner assy
Retaining ring,CS2
Spring S2
Base frame
2 - 17
Disassembly
Removal of platen adjusting plate assy and the sheet pressure assy
and Reassembly
1. Remove the two screws (screw, pan (S/P washer) M3x8) to remove the platen adjusting plate assy
from the base frame.
2. Remove the screw (taptite, bind B M3x8) to remove the lead wire assy ground and the sheet pressure
assy from the base frame.
Platen adjusting plate assy Screw, Pan (S/P washer) M3X8

and Reassembly
and Reassembly
Disassembly
Disassembly
Sheet pressure assy
Screw, pan (S/P washer) M3x8 Base frame
2 - 18
Disassembly
Removal of mat PCB assy and mat sensor dog
and Reassembly
1. Remove the screw (taptite, bind B M3x8) to remove the mat PCB assy from the base frame.
2. Remove the retaining ring (retaining ring,CS2) to remove the washer 2.1x8, mat sensor dog, and spring
(spring,tortion) from the base frame.

and Reassembly
and Reassembly
Disassembly
Disassembly
Spring,tortion
Mat sensor dog
Washer 2.1x8
Retaining ring,CS2
Base frame
Mat PCB assy
2 - 19
Disassembly
Removal of XY pulse motor assy
and Reassembly
<XPM holder side>
1. Cut the two bands binding up the lead wire assy power, lead wire assy XPM, and lead wire assy X INIT.
2. Remove the screw (screw, bind M3x8) from the XPM holder.
3. Remove the two screws (screw, pan (S/P washer) M3x6) to remove the XPM holder from the machine.
Remove the belt from the XPM holder.
4. Turn the gear to the position where the screw can be seen. Remove the two screws (screw, bind M3x6)
to remove the XY pulse motor assy from the XPM holder.
and Reassembly
and Reassembly
5. Disconnect the lead wire assy XPM from the XY pulse motor assy.
Disassembly
Disassembly
Screw, Bind M3X8
XY pulse motor assy
Lead wire assy XPM Screw, Bind M3X6
XPM holder
Gear
Screw, bind M3x8
Screw, bind M3x6
Screw, bind M3x6
Belt
Gear
Wiring: Refer to "5 - 5 Left side of the machine wiring".
2 - 20
Disassembly
Removal of XY pulse motor assy
and Reassembly
<YPM holder assy side>
1. Remove the three screws (screw, pan (S/P washer) M3x6) to remove the YPM holder assy from the
machine. Remove the belt from the YPM holder assy.
2. Remove the two screws (screw, bind M3x6) to remove the XY pulse motor assy from the YPM holder.
3. Disconnect the lead wire assy YPM from the XY pulse motor assy.

and Reassembly
and Reassembly
Disassembly
Disassembly
Screw, Bind M3X6
Screw, bind M3x6
YPM holder assy
Lead wire assy YPM

M3x6
Belt
XY pulse motor assy
2 - 21
Disassembly
Removal of X INIT PCB assy and Power relay PCB assy
and Reassembly
1. Remove the screw (screw, bind M3x6) to remove the X INIT PCB assy from the machine.
2. Remove the screw (screw, bind M3x6) to remove the power relay PCB assy from the machine.
3. Disconnect the lead wire assy power from the power relay PCB assy.
Screw, Bind M3X6
X INIT PCB assy

Screw, bind M3x6
and Reassembly
and Reassembly
Disassembly
Disassembly
Screw, bind M3x6 Power relay PCB assy
2 - 22
Disassembly
Removal of lock lever
and Reassembly
1. Remove the lock lever from the machine.
*Key point
• You can remove the lock lever by inserting the flat-blade screwdriver between the lock lever and the
machine, and releasing one of the bosses on the lock lever.
and Reassembly
and Reassembly
Disassembly
Disassembly
Boss
Lock lever
Boss
Flat-blade screwdriver
2 - 23
Disassembly
Removal of head PCB assy, C INIT PCB assy
and Reassembly
1. Disconnect all the connectors connected to the head PCB assy.
2. Remove the two screws (screw, bind M3x4) to remove the head PCB holder from the machine.
3. Remove the two screws (screw, bind M3x4) to remove the head PCB assy from the head PCB holder.
4. Remove the screw (screw, bind M3x4) to remove the C INIT PCB assy from the head PCB holder.
Screw, Bind M3X4

Screw, bind M3x4
and Reassembly
and Reassembly
Disassembly
Disassembly
Head PCB assy
Screw, bind M3x4
C INIT PCB assy

Screw, bind M3x4
Head PCB assy
Lead wire assy CPM

Lead wire assy CINIT
Wiring: Refer to "5 - 3 Carriage wiring".
2 - 24
Disassembly
Removal of CAT PCB assy
and Reassembly
1. Release the two hooks using a small flat-blade screwdriver or equivalent tools to remove the CAT PCB
assy from the machine.
2. Disconnect the lead wire assy sensor from the CAT PCB assy.

and Reassembly
and Reassembly
Disassembly
Disassembly
CAT PCB assy
Hooks
Assembling Note:
• When assembling the CAT PCB assy, make sure that the two hooks are fully engaged
with the CAT PCB assy.
2 - 25
3 Adjustment
[Test Mode] How to start test mode ........................ 3 - 2
[Adjustment] Touch panel ........................................ 3 - 3
[Checking] Test cut ............................................... 3 - 4
[Adjustment] Matching scanning position
to cutting position ................................ 3 - 7
[Adjustment] Shading correction value................... 3 - 10
[Checking] Scanned image ................................. 3 - 12
[Appendix] Sample image ................................... 3 - 15
[Adjustment] Position of platen adjusting plate assy .... 3 - 16
3-1
Test Mode How to start test mode
Press (Power button) while pressing (Home button) and (Settings button).
→ Test mode runs and the test mode selection screen (Fig.1) appears.
*Key point
• Press and hold (Home button) and (Settings button) until the test mode selection screen
appears.
• When the touch panel needs resetting, the touch panel adjustment screen (Fig.2) appears.
→ Adjust by following “3-3 Touch panel”.
Adjustment
(Fig.1) Test mode selection screen Adjustment
(Fig.2) Touch panel adjustment screen
3-2
Adjustment Touch panel
 Perform this adjustment on the following situations:

(1) Cutting machine does not respond correctly when the screen is touched.
(2) “ERROR” appears on the screen in the test mode #09 (Touch panel check) when the center of “+” is touched with
the stylus.
[Standard]
After touching the center of each “+” with the stylus in order from 1 to 5, “SUCCESS” appears on the touch panel
adjustment screen.
[Adjustment]
1. Turn off the machine if the power is ON.
2. Turn on the machine while touching the screen with the
stylus or fingers.
Adjustment
Adjustment
*Key point
• Touch and hold the screen until the touch panel
adjustment screen appears.
3. Touch the center of each “+” on the screen with

the stylus in order from 1 to 5.
→ When “SUCCESS” is displayed, setting is
completed. Go to the procedure 4.
→ When “ERROR” is displayed, perform the
procedure 3 again.
*Key point
• Look right into the screen and touch it.
It is hard to touch the center of “+”
accurately, when the screen is tilted.
*Note
• The stylus included in the package should be used.
Do not use any pointed or hard materials, to avoid any damage on the touch panel surface.
4. Turn off the cutting machine.
*Key point
• Turn on the cutting machine again after adjustment, and check that the point touched by the stylus is
recognized by the cutting machine correctly.
<Adjustment is completed.>
3-3
Checking Test cut
 Perform this operation (checking feeding accuracy of the cutting mat) to check the cutting machine's
condition.
[Standard]
Size of each specified location should be within the standard after the test mode #30 (test cut) is executed.
[Preparation]
 Thick paper
• Size: A4 size (210mm x 297mm) or
letter size (216mm x 279mm)
• Thickness: 0.1 to 0.3mm (recommended)
 Low tack adhesive mat 12inch x 12inch

(color: green)
Adjustment
Adjustment
• The parts included in the package or available
accessory (Parts code: CAMATP12)
 Standard cut blade holder (color: green)

accessory (Parts code: CAHLP1)
 Standard cut blade

accessory (Parts code: CABLDP1)
[Checking]
1. Put the thick paper on the mat.
*Key point
• A4 size paper
Match the upper left corner of the
paper with the upper left corner of the
frame.
• Letter size paper
Match the upper left corner of the
paper 10mm to the right from the upper
left corner.
Short side
Long side
2. Set the blade in the holder, and adjust the
blade length.
Set the holder in the carriage after adjustment.
<To next page>
3-4
Checking Test cut
<From previous page>

3. Run the test mode, and select the “Test mode #30 (Test
Cut)”.
4. If the display on the right is appeared on the screen, touch

on the display.
→ Each pulse motor is initialized.
Adjustment
Adjustment
The following display appears.
*Key point
• Do not change the setting on the screen.
5. Insert the mat to the slot of the cutting machine, and press (Feed button).
6. Press the Start/Stop button.

→ Cutting starts.
7. When the test cutting is completed, press (Feed button) to remove the mat from the machine.
<To next page>
3-5
Checking Test cut

8. Measure the cutting paper.
 Check point 1
Length of the second
cutting line from the left
edge should be within
199.5mm to 200.5mm.
200mm ±0.5mm
(199.5 - 200.5mm)
Adjustment
Adjustment
 Check point 2
The deviation at the bottom
center of the square cutting lines should be 0 to 0.3mm.
Within 0.3mm Within 0.3mm
 Check point 3
The deviation of the each lower end
of the cutting lines should be 0 to
0.5mm.
Within 0.5mm
Within 0.5mm
*Note
• If any result in the specified locations is out of the standard, the mat feeding spikes on the main shaft may be
damaged. In this case, replace the machine as the main shaft is not interchangeable.
<Checking is completed.>
3-6
Adjustment Matching scanning position to cutting position

(1) The scanned pattern's position and the actual cutting position are misaligned when the material is cut by the Direct
Cut function.
(2) Scanner assy has been replaced.
[Standard]
The center of the red circle and the center of the cross cutting line displayed on the screen must be matched in the test
mode #35 (Scan Cut Adjust SM).
[Preparation]
 Thick paper
• Size: A4 size (210mm x 297mm) or
letter size (216mm x 279mm)
Adjustment
Adjustment
• Thickness: 0.1 to 0.3mm (recommended)
 Low tack adhesive mat 12inch x 12inch

(color: green)
accessory (Parts code: CAMATP12)
 Standard cut blade holder (color: green)

accessory (Parts code: CAHLP1)
 Standard cut blade

accessory (Parts code: CABLDP1)
[Adjustment]
1. Put the thick paper on the mat.
*Key point
• Match the upper left corner of the paper to
the upper left corner of the frame.
Short side
2. Set the blade in the holder, and adjust the blade
Long side
length.
Set the holder in the carriage after adjustment.
<To next page>
3-7

3. Run the test mode, and select the “Test mode #35 (Scan
Cut Adjust SM)”.

on the display.
Adjustment
Adjustment

→ Cutting starts.
7. When the test cutting is completed, press (Feed button) to remove the mat from the machine.
<To next page>
3-8

8. Touch the directional buttons at the right side on the screen to move the red circles, and then match the center of
the red circles with the center of the cross cutting lines on the left and right.
The directional
buttons for
Move the red circle. moving the left
red circle.
The directional
buttons for
moving the
right red circle.
Adjustment
Adjustment
Match the center of
the red circle with the
center of the cross
cutting lines.
9. Touch on the screen.
→ New correction value is saved in the cutting machine.

*Key point
• If is touched, correction value will not be saved in the cutting machine.
The display on the right appears.

* Each correction value stored in the
cutting machine is displayed.
10. Perform the test cutting by Direct Cut function (refer to Operation Manual), and check that the machine is
adjusted correctly.
3-9
Adjustment Shading correction value

(1) When an image is scanned with the Scan to USB function, the scanned image and the original image are
completely different.
(2) Scanner assy has been replaced.
(3) When the main PCB assy is replaced.
[Standard]
“OK” appears on the screen when the shading correction value is adjusted correctly with the test mode #34 (Shading
Adjust SM).
[Preparation]
 Read adjusting mat
• Spare parts (Parts code: XF6705001)
Adjustment
Adjustment
* Available accessory can be used as an substitute.
“Scanning Mat 12inch × 12inch” (Parts code: CAMATS12)
* Peel off the blue tape if it is attached on the mat.
* If foreign objects or stains are attached on the
white tape of the mat, remove them from the
white tape.
 Clean the glass of scanner assy

* If the scanner glass at the bottom of machine is
dirty, clean the scanner glass.
[Adjustment]
1. Run the test mode, and select the #34 (Shading Adjust
SM).

on the display.
<To next page>
3 - 10
Adjustment Shading correction value

Adjustment
Adjustment
→ Checking connection of the scanner assy and scanning of the shading
correction value starts.
5. Once the scanning of the shading correction value is completed, press
(Feed button) to remove the mat from the cutting machine.
6. The shading correction value is displayed on the screen.

→ Adjustment is completed when the “OK” is displayed on
the screen.
*Key point
• Check the scanned image (refer to 3-12) after adjustment.
→ Check the following items if the “Cis Harness Check NG”

is displayed on the screen.
After performing the remedy, go back to procedure 1 and adjust again.
Step Cause Remedy

Connection failure of the flat cable between Reconnect the flat cable correctly.
1
the scanner assy and the main PCB assy Replace the flat cable if it is broken.
2 Main PCB assy failure Replace the main PCB assy.
3 Scanner assy failure Replace the scanner assy.
→ Check the following items if the “Scan Device Character NG” is displayed on the screen.
After performing the remedy, go back to procedure 1 and adjust again.
Step Cause Remedy

Foreign objects or stains are attached on the Remove the stains or foreign object from
1 white tape of the mat the white tape.
Or replace the mat.
2 A glass of the scanner assy is unclean Clean the glass of the scanner assy.
3 - 11
Checking Scanned image

(1) To check the cutting machine's condition.
(2) To perform adjustment described in “3-10 Shading correction value”.
[Standard]
No difference should be found in shading and color when comparing the scanned image and the sample image on the
read adjusting sheet in the test mode #37 (Scan Bmp Out).
No defect should be found in the scanned image.
[Preparation]
 Read adjusting sheet
Adjustment
Adjustment
 Read adjusting mat
* Available accessory can be used as an substitute.
“Scanning Mat 12inch × 12inch” (Parts code: CAMATS12)
* Peel off the blue tape if it is attached on the mat.
[Checking]
1. Put the read adjusting sheet between the mat and the clear cover sheet.
2. Connect the USB flash drive to the USB port of the cutting machine.
3. Run the test mode, and select the #37 (Scan Bmp Out).
<To next page>
3 - 12

on the display.

*Key point
• Do not change the setting on the screen.
Adjustment
Adjustment
5. Insert the mat to the slot of cutting machine, and press (Feed button).

→ Scanning for the test chart starts.
*Key point
• The following display should be appeared while saving the scanned
image in the USB flash drive.
Do not disconnect the USB flash drive from the USB port during this
display.
<To next page>
3 - 13

7. When the image is saved, the following display appears. Press (Feed button), and remove the mat from the
cutting machine.
8. Disconnect the USB flash drive from the USB port of the cutting machine.
Display the scanned image data stored in the USB flash drive on the PC monitor.
Adjustment
Adjustment
9. Display the sample image data on the same monitor used in procedure 8.
*Key point
• Sample image data included in this service manual should be used (refer to “3-15 Sample image”).
Scanned image Sample image
10. Compare scanned image with the sample image.
 Check point
 Check whether there is color difference between each other.
 Check whether there is shading difference in the whole image between each other.
 Check whether there is white or black vertical streak.
→ For any defect in the scanned image, refer to “4-12 Cause and Remedy (Image defects)” to identify the
location with the problem and repair it.
<Checking is completed.>
3 - 14
Appendix Sample image
Adjustment
Adjustment
3 - 15
Adjustment Position of platen adjusting plate assy
 When removing the platen adjusting plate assy from the machine, attach it as the following situations.
[Standard]
The upper surface of the platen adjusting plate assy is positioned 0.3 ± 0.2mm (0.1 to 0.5mm) below the platen surface
of the base frame. And, the height difference between the left end and the right end of the upper surface of the platen
adjusting plate assy is 0.15mm or less.
[Preparation]
 Cutting mat 12inch × 12inch (305mm × 305mm)
※ Low tack adhesive mat (Parts code: CAMATP12, color: turquoise) is
recommended.
※ The used cutting mat is available.
 Thick paper
Adjustment
Adjustment
• Size: A4 size (210mm × 297mm) or letter size (216mm × 279mm)
• Thickness: 0.25mm or more (recommended)
 Pen holder (Parts code: CAPENHL1)

 Color pen set (Parts code: CAPEN1)
• Ink color: red (recommended)
 Blade holder (Parts code: CAHLP1, color: turquoise)

 Standard cut blade (Parts code: CABLDP1)
[Adjustment]
1. Cut the cutting mat within the range of adhesive as shown in Fig.1.
10mm
Fig.1
2. Attach the mat sheet cut at the procedure 1 to the upper surface of the platen adjusting plate assy.
*Key point
• Make the adhesive surface of the mat sheet face down.
Platen adjusting plate assy
Mat sheet
Adhesive surface
<To next page>
3 - 16

3. Loosen the screw A (screw, pan (S/P washer) M3 × 8) on the base frame.
Platen adjusting plate assy Screw A

Screw, pan (S/P washer) M3X8
Base frame
Adjustment
Adjustment
Screw A
4. When the platen surface of the base frame is the same height as the upper surface of the platen adjusting plate
assy, tighten the three screws A, and fix the platen adjusting plate assy to the base frame.
*Key point
• Put the even block on the platen surface and the mat sheet. Tightening the screw A while pressing the platen
adjusting plate assy against the block from the bottom side is recommended.
Mat sheet
Platen surface
(Base frame)
Even block
Platen adjusting plate assy

Push
[Base frame bottom view] Screw A
Platen adjusting plate assy Base frame
<To next page>
3 - 17

5. Set the color pen in the pen holder. Set the holder in the carriage of the machine.
Color pen
Carriage
Pen holder
6. Run the test mode, and select the #23 (Move check).
Adjustment
Adjustment
7. Touch on the display.
→ The carriage moves to the initial position.
8. Touch the "Pen" button.
9. Touch of the "Pen U/D".

→ The pen in the carriage moves toward below (the drawing
position).
<To next page>
3 - 18

10. Touch (or ) of the "XY Move".
→ The carriage moves to the right (or the left).
Carriage
11. Touch of the "Pen Pressure".

Adjustment
Adjustment
→ The pen in the carriage moves a very small quantity toward
below (the drawing position).
*Key point 1
• Each time the pen pressure value is increased by 1, the
top of the pen moves down for about 0.1mm.
• Each time the pen pressure value is decreased by 1, the
top of the pen moves up for about 0.1mm.
*Key point 2
• Pen Pressure can be adjusted from -9 to +9.
Carriage
12. Perform the procedure 10 to 11 again until a line is drawn on the mat sheet of the upper surface of the platen
adjusting plate assy (= The top of the pen touches the mat sheet.).
13. Check the status of the line drawn on the mat sheet.
 Example 1
• The platen adjusting plate assy is set parallel to the frame. [Go to the procedure 14]
 Example 2
• Increase the pen pressure value by 1, and perform the procedure 10 again.
→When the result as example 1 is obtained, it can be used practically. [Go to the procedure 14]
→When the result as example 1 is not obtained, the platen adjusting plate assy is tilted. [Go back to the
procedure 3]
<To next page>
3 - 19

14. Turn off the machine once and then turn on the machine again. (Start the normal mode)
Refer to the operation manual supplied in the machine, you can cut and draw any patterns by combining proper
materials with settings.
Check that the machine operates normally according to the cutting or drawing results.
*Key point
• Using scrapbooking paper as the material for cutting is recommended. (The thickness of the paper is 0.25mm
or more.)
Using the pattern data in test mode #30 (Test cut) as the pattern is recommended. (For the details of the test
mode #30, refer to this service manual 3-4.)
Adjustment
Adjustment
3 - 20
4 Troubleshooting for
Electronic Parts
Error message list .................................................... 4 - 2
Cause and Remedy ................................................. 4 - 3
Replacement of main PCB assy or LCD PCB assy ..... 4 - 17
Replacement of scanner supply assy ......................... 4 - 21
4-1
Troubleshooting for
Error message list
Electronic Parts
If any message listed below is displayed on the screen of the machine, an error might have been
occurred in the machine.
Identify the location with the problem by following the procedures in the reference page and repair it.
# Error Message Refer to:

03 USB media is not inserted. Insert USB media. (4 - 4)
08 The data cannot be saved. (4 - 4)
09 The data cannot be deleted. (4 - 4)
11 The data cannot be read. (4 - 4)
14 The data cannot be saved since USB media is not inserted. (4 - 4)
19 Cannot unload the mat. Pull the mat after turning the machine off. (4 - 7)
24 Load the mat. (4 - 6)
61 The mat cannot be recognized. The mat will unload. (4 - 5)
66 Initialization of the blade position failed. Turn the machine off. (4 - 4)
67 Initialization of the head failed. Turn the machine off. (4 - 5)
68 Correction value for scanning is not memorized. (4 - 6)
77 A malfunction occurred. Turn the machine off, then on again. (4 - 3)
88 This holder cannot be used. (4 - 7)
Troubleshooting for
Troubleshooting for
92 Built-in memory is corrupted. Initialize the memory. (4 - 3)
Electronic Parts
Electronic Parts
101 Scanning error occurred. Turn the machine off. (4 - 3)
209 Errors occurred in network function. (4 - 8)
F01-1 F01 Start/Stop SW ON (4 - 9)
- Press “Update” after connecting the USB media containing the upgrade fille. (4 - 9)
F01-3 F01 Home SW ON (4 - 9)
F01-4 F01 Setting SW ON (4 - 10)
F05 Spec Error Main And Sub (4 - 10)
F08 Spec Difference (4 - 10)
F09 Spec Error Program
(4 - 11)
Please upgrade this machine's software.
F15 MAIN AND SUB NON DATA (4 - 11)
F16 No. Difference (4 - 11)
4-2
Troubleshooting for
Cause and Remedy
Electronic Parts
1. Troubleshooting for Error Display
 Error Message #77

A malfunction occurred. Turn the • The error message persists even after the
machine off, then on again. machine has been restarted.
<User Check>
• Check if there is any electronic part causing noise around the machine.
<Troubleshooting>
Step Cause Remedy
 Error Message 92
Built-in memory is corrupted. • The error message persists even after the
Initialize the memory. machine has been restarted.
<Troubleshooting>
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Step Cause Remedy

Scanning error occurred. Turn the • The error message persists even after the
machine off. machine has been restarted.
<Troubleshooting>
Step Cause Remedy
Connection failure of the flat cable Reconnect the flat cable correctly.
1 between the main PCB assy and the Replace the flat cable if it is broken.
scanner assy
4-3
Troubleshooting for
Cause and Remedy
Electronic Parts
 Error Message 03  Error Message 08
USB media is not inserted. The data cannot be saved.
Insert USB media.
 Error Message 09  Error Message 11

The data cannot be deleted. The data cannot be read.
The data cannot be saved since USB
media is not inserted.
<User Check>
• Check that the USB flash drive is connected to the USB port correctly.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
• Check if the error massage disappears when the other USB flash drive is used.
<Troubleshooting>
Step Cause Remedy
USB flash drive failure or Replace the USB flash drive to the
1 unsupported USB flash drive is supported one.
inserted
Initialization of the blade position failed.
Turn the machine off.
<Troubleshooting>
Step Cause Remedy
1 between the head PCB assy and the Replace the flat cable if it is broken.
main PCB assy
Connection failure of the lead wire Reconnect the lead wire correctly.
2 between the C pulse motor assy and Replace the lead wire if it is broken.
the head PCB assy
3 C initial sensor PCB assy failure Replace the C initial sensor PCB assy.
4 Head PCB assy failure Replace the head PCB assy.
6 C pulse motor assy failure Replace the C pulse motor assy.
4-4
Troubleshooting for
Cause and Remedy
Electronic Parts
Initialization of the head failed. Turn the
machine off.
<Troubleshooting>
Step Cause Remedy
1 between the X pulse motor assy and Replace the lead wire if it is broken.
the main PCB assy
2 X initial PCB assy failure Replace the X initial PCB assy.
4 X pulse motor assy failure Replace the X pulse motor assy.
The mat cannot be recognized. The mat
will unload.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
<User Check>
• Check that the mat is inserted in the right direction.
• Check that the appropriate mat is inserted.
• Check that the mat is clean.
• Check if the error massage disappears by replacing the mat with new ones.
• Check if the image changes by cleaning the scanner glass according to the operation
manual.
<Troubleshooting>
Step Cause Remedy
1 Mat failure Replace the mat.
2 Glass of the scanner assy is unclean Clean the glass of the scanner assy.
Scanning adjusted value data failure Adjust the shading correction value (refer to
3
3 - 10).
scanner assy
4-5
Troubleshooting for
Cause and Remedy
Electronic Parts
Load the mat. • The error message persists even after the
mat has been loaded.
<User Check>
• Check that the appropriate mat is loaded.
<Troubleshooting>
Step Cause Remedy
Mat sensor dog malfunction Check the mat sensor dog operation.
1 Replace the mat sensor dog or mat sensor
spring if it is damaged.
2 between the mat sensor PCB assy Replace the lead wire if it is broken.
and the main PCB assy
3 Mat sensor PCB assy failure Replace the mat sensor PCB assy.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Correction value for scanning is not
memorized.
<Troubleshooting>
Step Cause Remedy
Scanning adjusted value data is not Adjust the shading correction value (refer to
1
stored 3 - 10).
4-6
Troubleshooting for
Cause and Remedy
Electronic Parts
Cannot unload the mat. Pull the mat after • Error message appears when the “OK”
turning the machine off. key is touched after the machine has been
turned ON without any mat loaded.
<User Check>
• Check if any mat is loaded in the machine.
1. Error message appears when the “OK” key is touched after the machine has been turned
ON without any mat loaded.
<Troubleshooting>
Step Cause Remedy
Mat sensor dog malfunction Check the mat sensor dog operation.
1 Replace the mat sensor dog or mat sensor
spring if it is damaged.
2 Mat sensor PCB assy failure Replace the mat sensor PCB assy.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
This holder cannot be used.
<User Check>
• Check that the holder is attached correctly.
• Check that the holder is not damaged.
• Check that the no foreign object is attached on the holder.
<Troubleshooting>
Step Cause Remedy
1 Holder failure Replace the holder.
2 between the cartridge sensor PCB Replace the lead wire if it is broken.
assy and the head PCB assy
3 between the head PCB assy and the Replace the flat cable if it is broken.
main PCB assy
4 Cartridge sensor PCB assy failure Replace the cartridge sensor PCB assy.
5 Head PCB assy failure Replace the head PCB assy.
4-7
Troubleshooting for
Cause and Remedy
Electronic Parts
Errors occurred in network function.
<Troubleshooting>
Step Cause Remedy
1 between the Wireless LAN PCB assy Replace the lead wire if it is broken.
2 Wireless LAN PCB assy failure Replace the Wireless LAN PCB assy.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
4-8
Troubleshooting for
Cause and Remedy
Electronic Parts
 Error Message F01-1
F01 Start/Stop SW ON
<User Check>
• Check if the Start/Stop button on the operation panel was pressed while the machine was
turned on.
<Troubleshooting>
Step Cause Remedy
1 LCD PCB assy failure Replace the LCD PCB assy.
 Message
Press “Update” after connecting the USB Error message appears even the software
media containing the upgrade fille.
upgrade operation (press and hold
(feed button) while turning the power ON)
has not been executed.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
<Troubleshooting>
Step Cause Remedy
1 between the LCD PCB assy and the Replace the flat cable if it is broken.
main PCB assy

F01 Home SW ON
<User Check>
• Check if (home button) on the operation panel was pressed while the machine was
turned on.
<Troubleshooting>
Step Cause Remedy
main PCB assy
4-9
Troubleshooting for
Cause and Remedy
Electronic Parts
F01 Setting SW ON
<User Check>
• Check that (settings button) on the operation panel is pressed while the machine is
turned on.
<Troubleshooting>
Step Cause Remedy
 Error Message F05

Spec Error Main And Sub
Troubleshooting for
Troubleshooting for
<Troubleshooting>
Electronic Parts
Electronic Parts
Step Cause Remedy
The main PCB assy and the LCD Replace either the main PCB assy or LCD
PCB assy were replaced to the PCB assy to the unused spare PCB assy
1 unused spare PCB assy first.
simultaneously Replace the PCB assy correctly by following
“PCB replacement procedure (4-17)”.

Spec Difference
<Troubleshooting>
Step Cause Remedy
The main PCB assy or LCD PCB Replace to the unused spare PCB assy.
1 assy has been replaced to the ones Replace the PCB correctly by following the
used for other machine “PCB replacement procedure (4-17)”.
4 - 10
Troubleshooting for
Cause and Remedy
Electronic Parts
Spec Error Program
Please upgrade this machine's
software.
<Troubleshooting>
Step Cause Remedy
Software has not been upgraded Upgrade the software.
1 after the PCB assy replacement Replace the PCB assy correctly by following
“PCB replacement procedure (4-17)”.

MAIN AND SUB NON DATA
<Troubleshooting>
Step Cause Remedy
Troubleshooting for
Troubleshooting for
The main PCB assy and the LCD Replace either the main PCB assy or LCD
Electronic Parts
Electronic Parts
PCB assy were replaced to the PCB assy to the unused spare PCB assy
1 unused spare PCB assy first.
simultaneously Replace the PCB assy correctly by following
the “PCB replacement procedure (4-17)”.

No. Difference
<Troubleshooting>
Step Cause Remedy
The main PCB assy or LCD PCB Replace to the unused spare PCB assy.
1 assy has been replaced to the ones Replace the PCB correctly by following
used for other machine “PCB replacement procedure (4-17)”.
4 - 11
Troubleshooting for
Cause and Remedy (Image defects)
Electronic Parts
2. Troubleshooting for Error Display
 Image Defects 1
Light
<User Check>
• Check that the scanning mat is clean.
manual.
<Troubleshooting>
Step Cause Remedy
1 Glass of the scanner assy is unclean Clean glass of the scanner assy.
2
3 - 10).
3 Scanning mat failure Replace the scanning mat.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
scanner assy
 Image Defects 2
Dark or bluish white
<User Check>
• Check that the scanning mat is clean if it is used.
manual.
<Troubleshooting>
Step Cause Remedy
2
3 - 10).
scanner assy
4 - 12
Troubleshooting for
Electronic Parts
 Image Defects 3
Faulty registration
<Troubleshooting>
Step Cause Remedy
Scanner unit failure or attachment Check if the mat is caught in the feeding
1 failure of the parts in the feeding system.
system
 Image Defects 4
Completely blank
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
<User Check>
• Check that the document is not reversed.
<Troubleshooting>
Step Cause Remedy
1
3 - 10).
scanner assy
4 - 13
Troubleshooting for
Electronic Parts
 Image Defects 5
Vertical streaks
<User Check>
manual.
<Troubleshooting>
Step Cause Remedy
2
3 - 10).
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
scanner assy
 Image Defects 6
Hue defect
<Troubleshooting>
Step Cause Remedy
1 Glass of the scanner assy is unclean Clean the glass of the scanner assy.
2
3 - 10).
scanner assy
4 - 14
Troubleshooting for
Cause and Remedy
Electronic Parts
3. Troubleshooting for other problems
 Trouble 1
Unable to turn the power ON
<User Check>
• Check that the AC power code is connected to the appropriate outlet correctly.
• Check that the AC power code and AC adapter are connected correctly.
• Check that the AC adapter is connected to the DC power jack correctly.
• Check that the AC adapter included in the package is used.
<Troubleshooting>
Step Cause Remedy
1 AC power code failure Replace the AC power code.
2 AC adapter failure Replace the AC adapter.
3 between the power relay PCB assy Replace the lead wire if it is broken.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
main PCB assy
5 LCD (Liquid Crystal Display) failure Replace the LCD.
6 Power relay PCB assy failure Replace the power relay PCB assy.
 Trouble 2
Unable to operate by (home button) or (settings button) on the operation
panel
<Troubleshooting>
Step Cause Remedy
4 - 15
Troubleshooting for
Cause and Remedy
Electronic Parts
 Trouble 3
Unable to operate by (feed button) on the operation panel.
<Troubleshooting>
Step Cause Remedy
1 between the Y pulse motor assy and Replace the lead wire if it is broken.
the main PCB assy
2 Y pulse motor assy failure Replace the Y pulse motor assy.
 Trouble 4
Unable to operate by the touch panel on the LCD display.
<Troubleshooting>
Step Cause Remedy
Troubleshooting for
Troubleshooting for
1 Touch panel adjustment failure Adjust the touch panel (refer to 3 - 3).
Electronic Parts
Electronic Parts
Connection failure between the touch Reconnect the flat cable of the touch panel
2
panel and the LCD PCB assy to the LCD PCB assy correctly.
3 Touch panel failure Replace the touch panel.
4 - 16
Troubleshooting for
Replacement of main PCB assy or LCD PCB assy
Electronic Parts
Do not replace the main PCB assy and LCD PCB assy simultaneously.
• The setting data required to run the machine correctly is stored in both the main PCB assy and the LCD
PCB assy. When either PCB assy is replaced, the setting data is automatically copied from the other PCB
assy to the new PCB assy.
• If you replace the main PCB assy and LCD PCB assy simultaneously, the setting data stored in the
machine cannot be copied to the new PCBs, causing malfunction to the machine. When both PCB assys
need replacement, be sure to replace one at a time.
Used main PCB assy or LCD PCB assy are available only on the same model.
• The new main PCB assy or LCD PCB assy provided as spare parts is available for any models.
• However, the used main PCB assy or LCD PCB assy are available only on the same model which PCB
was used on.
If the used PCB is attached to the different model and the machine is turned ON, the following display
appears.
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Main PCB assy model code
LCD PCB assy model code
The model code stored in the PCB memory is displayed on the screen.
Check the model name in the model code listed on the next page, and use the PCB appropriate for the
machine according to the model name.
* Once the model name is checked, writing the model name on the PCB with a oil pen or equivalent
tools is recommended
• The model code (model name) stored in the PCB memory can be checked by following procedures.
1. Attach the PCB to the machine.
2. Run the test mode.
3. Select the test mode 01 “Serial number”.
4. Check the “MAIN” or “LCD” model code displayed on the screen.
Main PCB assy model code

LCD PCB assy model code
5. Check the model name in the list on the next page.
<To next page>
4 - 17
Troubleshooting for
Electronic Parts
<From precious page>
 Model code and Model name table

Model code Model name
21 00 CM350 (for USA and Canada)/CM350H/CM350R
23 00 CM650W(for USA and Canada)/CM650WX
32 00 CM700
33 00 CM650W (for all country except USA and Canada)/CM800Q/CM900
41 00 CM350 (for all country except USA and Canada)
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
<To next page>
4 - 18
Troubleshooting for
Electronic Parts
When the main PCB assy or LCD PCB assy has been replaced and the machine is turned on, the setting data
stored in the machine is automatically copied to the new PCB. However, the screen shown below may appear
depending on the new PCB.
 Screen A  Screen B
• When the screen A is displayed, refer to “Replacement procedure A” below.

• When the screen B is displayed, refer to “Replacement procedure B (4-20)” on the next page.
 Replacement procedure A (when the screen A is displayed)

Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
1. Press (1) next to “Main PC Board” when the
main PCB assy was replaced, or press (2) (1)
next to “LCD PC Board” when the LCD PCB assy
was replaced.
→ Copying the setting data stored in the machine
automatically starts. (2)
*Note 1 Screen A
• Do not select a different PCB from the one that has been replaced.
The setting data stored in the machine cannot be copied correctly, causing malfunction to the machine.
*Note 2
• Do not turn OFF the machine while the setting data is being copied.
Do not touch the touch panel or any button on the machine.
The setting data stored in the machine cannot be copied correctly, causing malfunction to the machine.
2. When copying the setting data is completed, turn off the machine once and then turn on the machine
again to check the operation.
*Note
In the following cases, the software on the machine needs to be upgraded.
• Software on the machine is not the latest version.
• The screen B: “Spec Error Program” is displayed.
To upgrade the software on the machine, refer to “Upgrade procedure (4-20)”.
<To next page>
4 - 19
Troubleshooting for
Electronic Parts
 Replacement procedure B (when the screen B is displayed)

1. Turn off the machine.
2. Refer to “upgrade procedure” below, and upgrade
the software on the machine to the latest version.
3. When copying the setting data is completed, turn off
the machine once and turning on the machine again
to check the operation.
Screen B
 Upgrade procedure (excerpt from the operation manual)

Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
4 - 20
Troubleshooting for
Replacement of scanner supply assy
Electronic Parts
1. Remove the tray assy from the machine.
*Key point
• You can remove the tray assy by inserting the flat-blade screwdriver between the tray assy and the machine,
and releasing one of the bosses on the tray assy.
*Note
• Be careful not to scratch the tray assy or base frame when inserting the flat-blade screwdriver.
Boss
Troubleshooting for
Troubleshooting for
Base
Electronic Parts
Electronic Parts
frame
Tray assy
Flat-blade Boss
screwdriver
Assembling Note:
• When attaching the tray assy to the machine, engage one of the bosses with the hole
of the base frame, and then push another boss.
Tray assy
Base frame
Bosses
Boss
4 - 21
Troubleshooting for
Electronic Parts
2. Open the LCD holder assy, and then remove the screw (screw, bind M3x8).
3. Remove the screw (screw, bind M3x8) from the back side of the machine.
4. Remove the two screws (screw, pan (S/P washer) M3x8) from the bottom side of the machine.
Screw, bind M3X8
Screw, bind M3x8
LCD holder assy Screw, pan (S/P washer) M3X8

Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Screw, pan
(S/P washer) M3x8
Screw, bind M3x8

M3x8
<Bottom side view>
4 - 22
Troubleshooting for
Electronic Parts
5. Lift the front cover assy while opening it in the direction of the arrow.
*Key point
• Do not lift it forcefully as it's connected to the machine with FFC and MAIN-WLAN harness.
6. Release the lock to disconnect the FFC (flexible flat cable:SML2CD-40) from the main PCB assy's
connector.
7. Release the hook to disconnect the MAIN-WLAN harness assy.
FFC
Front cover assy
MAIN-WLAN harness assy

Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Hook
Main PCB assy
4 - 23
Troubleshooting for
Electronic Parts
8. Remove the five screws (taptite, bind B M3x10) from the bottom side of the machine to remove the rear
cover from the machine.
Taptite, bind B M3X10

Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Rear cover
4 - 24
Troubleshooting for
Electronic Parts
9. Disconnect all the connectors connected to the main PCB assy.
10.Remove the six screws (taptite, bind B M3x8) to remove the main PCB assy from the machine.
Taptite, bind B M3X8

Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Main PCB assy

Main PCB assy Lead wire assy mat
Lead wire assy YPM

Lead wire assy XPM

SML2CD-10
4 - 25
Troubleshooting for
Electronic Parts
11.Release all the wired harnesses from the inner cover.
12.Remove the screw (screw, pan (S/P washer) M3x6) to remove the coaching clip from the machine.
13.Remove the board case low from the inner cover.
14.Remove the four screws (screw, pan (S/P washer) M3x8) to remove the inner cover from the machine.
Screw, pan (S/P washer) M3X6 Screw, pan (S/P washer) M3x8
Screw, pan (S/P washer) M3X8

Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Coaching clip
Inner cover
Board case low
Sheet guide
rear
4 - 26
Troubleshooting for
Electronic Parts
15.Move the carriage to the center of the machine.
16.Remove the two screws (taptite, bind B M3x8) to remove the scanner holder L and the spring S2.
17.Remove the screw (taptite, bind B M3x8) to remove the scanner guide plate.
18.Remove the retaining ring (retaining ring,CS2) to remove the spring S2.
Assembling Note:
• Do not reuse the retaining ring,CS2. Replace it with a new one.
Taptite, bind B M3X8 Taptite, bind B M3x8
Scanner holder L
Spring S2
Carriage
Troubleshooting for
Troubleshooting for
Electronic Parts
Electronic Parts
Scanner guide plate
Retaining ring,CS2
Spring S2
Retaining ring,CS2
Spring S2
4 - 27
Troubleshooting for
Electronic Parts
1.Disconnect the FFCSML2CD-10 from the head PCB assy, to move the carriage in the direction of the
arrow.
2.Release the scanner supply assy from the pin of base frame, and remove the scanner supply assy to
replace it.
Assembling Note:
• After all the parts are assembled completely, adjust and check the following.
3 - 7 “Matching scanning position to cutting position”
3 - 10 “Shading correction value”
3 - 12 “Scanned image”
Troubleshooting for
Troubleshooting for
Pin
Electronic Parts
Electronic Parts
Carriage
Base frame
FFCSML2CD-10
Scanner supply assy
Head PCB assy
4 - 28
5 Special Instructions
of Wiring
Base frame wiring .................................................... 5 - 2
Carriage wiring ......................................................... 5 - 3
Right side of the machine wiring .............................. 5 - 4
Left side of the machine wiring ................................. 5 - 5
5-1
Special Instructions
Base frame wiring
of Wiring
Line Line

Line
Valley fold
Mountain fold
Line (Back)
Line (Back)
Line (Back)
of Wiring
of Wiring
Scanner assy
FFC film
Base frame
5-2
Carriage wiring
of Wiring
C pulse motor assy

(Cutting pulse motor assy)
Lead wire assy CPM
Lead wire assy CINIT
Head PCB assy

of Wiring
of Wiring
5-3
Right side of the machine wiring
of Wiring
Guides
Band
Clip
No slack allowed.
Lead wire assy YPM

SML2CD-10
Main PCB assy
of Wiring
of Wiring
Y pulse motor assy
(XY pulse motor assy) Flexible flat cable:SML2CD-16
Lead wire assy mat

No slack allowed.
5-4
Left side of the machine wiring
of Wiring
Main PCB assy
Guide
Guides
X pulse motor assy

(XY pulse motor assy)
Lead wire assy XPM
Bands
of Wiring
of Wiring
No slack allowed.
Power relay PCB assy
5-5
Left side of the machine wiring
of Wiring
Slit Slack allowed.
Slit
Sheet pressure assy

of Wiring
of Wiring
Slit
Bottom view
5-6

CM650W

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Cutting Machine

c 2015 Brother Industries, Ltd. Published : Sep.,2015

Date Added Models Contents

Feb,2016 - Added 3-16 to 20, 4-21 to 28

2. Disassembly and Reassembly ..........................................................2 - 1

5. Special Instructions of Wiring ...........................................................5 - 1

Feed slot for mat

USB port (for a USB flash drive)

USB port (for a computer)

LCD and Touch panel

YPM holder assy

Head guide angle

X pulse motor Sheet pressure assy

Power relay PCB assy Platen adjusting plate assy

Mat sensor spring

1. Driveline to mat feeding

Upper shaft holder

Pressure roller assy

Upper shaft roller : Pressing transmission line

Feed Feed : Driveline

Spikes on Main shaft

Main shaft Y gear Pinion gear Y pulse motor assy

Y pulse motor assy

Upper shaft roller

Spikes on Main shaft

2. Driveline to carriage activation

X gear Timing belt Carriage

X pulse motor assy

X pulse motor assy X initial PCB assy

Mat sensor PCB assy

Head PCB assy

C pulse motor assy

C initial sensor PCB assy

3. LCD holder assy

Touch panel assy

LCD PCB assy

Flexible flat cable:SML2CD-40

 Control system block diagram

LCD PCB assy

Yellow-green color LED

Motor driver USB2.0 AC adapter

FLASH ROM EEPROM Power relay PCB assy

X pulse motor Y pulse motor C pulse motor

 Main PCB assy layout drawing

 Main PCB assy connector layout drawing

 LCD PCB assy layout drawing

 LCD PCB assy connector layout drawing

2. For large LCD model

Screw, Bind M3X8

Screw, bind M3x8

LCD holder assy Screw, Pan (S/P washer) M3X8

Screw, bind M3x8

Screw, pan (S/P washer)

<Bottom side view>

Front cover assy

MAIN-WLAN harness assy

Main PCB assy

LCD holder assy

Tilt link support

Tilt link cam

Taptite, Bind P M3X16

LCD holder assy

Taptite, Bind B M3X8 Taptite, bind B M3x8

Taptite, bind B M2.6x6