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Sunshine Coast Hospital and Health Service

Mental Health and


Addiction Services
Our care is: person-centred, recovery
oriented, evidenced-based and inclusive
of family and carers.

Consultation Liaison
Psychiatry (CLP)
Who is this service for?
For individuals who are experiencing mental health
concerns during their stay in general medical or surgical
wards. A friend, carer or family member can accompany you
during the initial assessment if you wish.
How to access the service? The service does not operate on weekends.
Patients can be referred to the Consultation Liaison
Psychiatry Team by one of the doctors, nurses or Why would I be referred for an
healthcare professionals caring for them in the general assessment?
hospital setting. Referrals can be emailed to
SC-Consult-Liaison-Psychiatry@health.qld.gov.au. The The Consultation Liaison Psychiatry team may undertake
team can be contacted by phone at the Sunshine Coast mental health assessments to assist:
University Hospital on (07) 5202 3288. • patients who are admitted to hospital for physical
health reasons but are experiencing significant
What services are provided? distress associated with their medical illness.
• patients admitted into the General Hospital setting
Consultation Liaison Psychiatry Services aim to improve
who may have an existing mental health condition
the integration of mental health services into the general
that require mental health input during their stay.
hospital system, providing specialist psychiatric services
to public health patients.
The service is provided free of charge for Medicare
Patients referred to the Consultation Liaison Psychiatry eligible individuals.
Team are usually seen within one to two days. A member
of the Team will meet with the patient and discuss the Who are we?
mental health concern. This could include:
• providing a mental health assessment, as well as • Psychiatrists and registrars
information and advice • Mental health nurses.
• discussing medication and therapies which could
benefit the patient Discharge and follow-up
• providing support and counselling for patients
during their hospital stay The Consultation Liaison Psychiatry service facilitates
• providing referrals to local community agencies for the ongoing mental health recovery of individuals
ongoing help and support by assisting patients, their medical team and their
950 - 26May17

• arrange ongoing follow up appointments with General Practitioner (GP) to access appropriate referral
community based mental health services to community and inpatient mental health treatment
services.
Is the service confidential? Feedback
The service has a commitment to respecting consumers’ We encourage anyone who wishes to provide feedback
rights to privacy, dignity and confidentiality. We are also on any aspect of our service to speak to a staff member
committed to individual social wellbeing and safety. or complete a consumer feedback form. This feedback
It is fundamental to a consumer centred approach, may be a compliment, thank you, concern or suggested
that information is shared when appropriate between improvement.
clinicians, the consumer and those involved in helping a
www.health.qld.gov.au/sunshinecoast/html/complnt.asp
person’s recovery. Clinicians will request consent prior to
sharing clinical information about the treatment plan. For
further information please refer to:

https://www.health.qld.gov.au/publications/clinical-
practice/guidelines-procedures/clinical-staff/mental-
health/guidelines/info_sharing.pdf

Recovery framework
The National Framework for Recovery-Oriented Mental
Health Services defines personal recovery as being able
to create and live a meaningful and contributing life in
a community of choice, with or without the presence of
mental health issues. The underpinning action of recovery
is resilience. The team will work in a manner to support the
resilience of the individual. This holistic approach offers
greater opportunity for positive engagement with families,
friends and communities. For further information please
refer to:
http://www.coaghealthcouncil.gov.au

Rights and responsibilities


While accessing Mental Health and Addiction Services the
following rights for patients and consumers apply:
• To be treated with respect, dignity and consideration
for your privacy, religion and cultural background.
Contact details:
• To be informed about services, treatment and options Consultation Liaison Psychiatry and Addiction Service
in a clear and open manner Level 3, Sunshine Coast University Hospital
• To participate in decisions about your health care Doherty St, Birtinya QLD 4575
• To have the right to access safe and quality health
Intake: (07) 5202 3827
care Office: (07) 5202 3288
Email: SC-Consult-Liaison-Psychiatry@health.qld.gov.au
The Australian Charter of Healthcare Rights was developed
to identify the rights of patients and consumers when Other useful numbers:
seeking or receiving healthcare services and can be found Mental Health Access Service: 1300 MH CALL
here: 1300 64 2255

http://www.safetyandquality.gov.au/wp-content/ Lifeline: 131 114 - Community counselling agency


uploads/2012/01/Charter-PDf.pdf ATODS: (07) 5470 6204 - Alcohol and Drug Services
ARAFMI: (07) 3254 1881 - Support for family and friends

www.health.qld.gov.au/sunshinecoast/mhas

In an emergency dial ‘000’

Standard 2
Standard 11 Standard 12 © State of Queensland
Partnering with
Service delivery Provision of care (Sunshine Coast Hospital and Health Service) 2016
consumers http://creativecommons.org/licences/by/3.0/au/deed.en

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