15.

Business Process Improvement/Reengineering

 Fundamentals of work simplification
 Process mapping
 Project definition
 Data collection
 Data organization
 Process analysis
 Reducing process time
 Detailed improvement
 The bottom line: calculating benefits and costs
 Obtaining approval
 Installation

15. Business Process Improvement/Reengineering

 Fundamentals of work simplification
 Process mapping
 Project definition
 Data collection
 Data organization
 Process analysis
 Reducing process time
 Detailed improvement
 The bottom line: calculating benefits and costs
 Obtaining approval
 Installation