9 Restaurant meal

Lunch Menu
3 Course Lunch: £19.95
2 Course Lunch: £16.00;
Starter
Wild mushroom soup
egar
finished with balsamic vin
Fresh green salad
with garlic dressing
Smoked cheese
s
with roasted tomatoes and red pepper
Seafood surprise
salad
fresh seafood with lemon
Main course s
h a selection of vegetable
All main courses come wit
Fish of the day
with tomatoes and olives
Steak
and French fries
with mushrooms, onions
Roast shank of lamb
ce
oven potatoes, mint sau
Vegeta rian risotto
etables
rice with lots of fresh veg
Dessert
White chocolate ice cream
with strawberry sauce
Apple pie
with vanilla ice cream
Fresh fruit salad
with cream
British cheese plate
with biscuits and apple

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Waiters Customers
• Welcome customers when they arrive. • Come into the restaurant.
• Ask them ‘Smoking or non-smoking?’ • Tell the waiter/waitress if you have booked a table.
• Show them to their seats. • Say if you want ‘smoking’ or ‘non-smoking’.
• Take them a menu. • Decide if you like the seats the waiter/waitress shows
you.
• Answer any questions. Make recommendations if they
ask what you think. • Order some drinks.
• Take their order to the cook. • Read the menu.
• Take the food to the tables when it is ready. • Ask some questions about things on the menu.
• Help if there is any problem. • Order your meal.
• Don’t forget to take orders for dessert when they have • Wait!
finished the main meal.
• Eat.
• At the end, take them their bill, collect the money and
• Tell the waiter/waitress if there is any problem.
say goodbye.
• At the end, ask for the bill.
• Check if the bill is correct.
• Pay and leave.

Photocopiable Learning Teaching Copyright © Macmillan Publishers Limited, 2011. This page may be photocopied for use in class.

Pre-Intermediate Teachers Notes.indd 18 11/16/10 1:05 PM

 9 Restaurant meal 9 Restaurant meal
Activity
Groupwork. Roleplay (in a restaurant).

...........................................................................................................................................................................
Role card 1: waiter/waitress Role card 7: customer
You are a very good waiter/waitress. You are very You are hungry but you are also very tired. Focus
helpful and very polite to customers, even if they are You keep forgetting things (even while you are Restaurant vocabulary.
rude or difficult. speaking to the waiter/waitress). Sometimes you start
to fall asleep while you are talking! Preparation
Decide how many ‘restaurants’ there will be in your class. A
‘restaurant’ could be any size between 3 and 12 students. If


.................................................................................................................................. your class size is 12 or under it may be a good idea to have
the whole class take part in the same ‘restaurant’.

Role card 2: customer N Role card 8: customer
You are a foreign businessman/woman visiting this You are a vegetarian (= you don’t eat any meat). Order
town. You want to try some interesting local food. Ask your meal and eat it.
the waiter/waitress for recommendations. While you are eating you find some chicken in your
food. You are very upset! Tell the waiter and ask to see
the restaurant owner.


..................................................................................................................................
Role card 9: waiter/waitress
Role card 3: customer You are a good waiter/waitress and you work very
You are feeling lonely and have come to the restaurant hard.
because you want to talk to someone. When the Unfortunately the restaurant owner is very annoying.
waiter/waitress comes, order your food, but also chat He/She is watching you all the time, and often
with them. complains. Maybe he/she thinks you are going to steal
money! If he/she tells you off again you think that you
may resign.


..................................................................................................................................
N Role card 4: restaurant owner N Role card 10 and 11: customers
You want your restaurant to be very successful. You are a couple – boyfriend and girlfriend. You are
Unfortunately the staff are not very good. Watch engaged to be married. One partner likes everything
carefully and tell them off if they do something wrong. about the restaurant. The other has a problem with
everything, even with the position of your seats. You
argue a lot!


..................................................................................................................................
N Role card 5: customer N Role card 10 and 11: customers
You are an impatient person. You are very hungry and You are a couple – boyfriend and girlfriend. You are
want to be served as quickly as possible. If the engaged to be married. One partner likes everything
waiter/waitress doesn’t work well, keep complaining. about the restaurant. The other has a problem with
If you are still unsatisfied, find the manager and everything, even with the position of your seats. You
complain. argue a lot!
Photocopy three menus for each restaurant. Photocopy one
waiter or customer role card for each student.
If you choose the stronger student option (see below) also
photocopy one individual role card for each student.
Procedure
• Divide the class into separate restaurants. Move them to
separate parts of the room and, if possible, ask students to
arrange furniture a little to make a ‘restaurant’ (e.g. two
chairs at a table).
• Divide each group into staff and customers (about half
and half).
• Give customers their customer role cards.
• Give waiters their waiter role cards and also give them
some menus.
• Give students some preparation and discussion time. Help
the waiters if there are any foods they don’t know on the
menus.
• Ask students to start the roleplay.
Variation
Stronger classes
In addition to the basic waiter/customer cards there are also
some extra ‘individual’ role cards. If you decide to use them,
distribute them after students have read and understood
the basic cards.These cards add a number of extra problems
and challenges to the roleplay e.g. demanding customers, a
difficult owner, etc. The resulting roleplays will be far more
unpredictable and students will have many opportunities to
be creative. It will be more interesting if students don’t tell
each other what their individual cards say. If you use less
than the full set of role cards, use the lowest numbers first.
Cards marked with a diamond ◆ are more demanding roles.
You might want to make sure that these are given to stronger
or more confident students.

.................................................................................................................................. Alternative procedure
You could do the basic, simple roleplay first and then, if
students enjoyed that, do the roleplay a second time, but this
Role card 6: waiter/waitress Role card 12: customer time using the individual cards.
You don’t like being a waiter/waitress. The pay is You are late for a meeting. Ask the waiter/waitress to
terrible and the customers are rude! Do your job, but serve you very quickly.
tell all the customers why you don’t like it!

Photocopiable Learning Teaching Copyright © Macmillan Publishers Limited, 2011. This page may be photocopied for use in class.

Pre-Intermediate Teachers Notes.indd 19-A19 11/16/10 4:25 PM