Introduction iii
Litho in U.S.A.
©
Part No. 20902914 B Second Printing 2011 General Motors LLC. All Rights Reserved.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (4,1)
iv Introduction
Introduction v
vi Introduction
2 NOTES
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (1,1)
In Brief 1-1
1-2 In Brief
Instrument Panel
Instrument Panel Overview
In Brief 1-3
A. Air Vents on page 8‑13. I. Exterior Lamp Controls on O. Cruise Control on page 9‑52.
B. Turn and Lane‐Change Lever. page 6‑1. P. Steering Wheel Adjustment on
See Turn and Lane-Change J. Dome Lamps on page 6‑8. page 5‑2.
Signals on page 6‑5. Instrument Panel Illumination Q. Horn on page 5‑5.
Windshield Wiper/Washer on Control on page 6‑7. R. Steering Wheel Controls on
page 5‑5. Fog Lamps on page 6‑6 page 5‑3.
Rear Window Wiper/Washer on (If Equipped). S. Climate Control Systems on
page 5‑6. K. Hood Release. See Hood on page 8‑1 (If Equipped).
C. Instrument Cluster on page 10‑5. Dual Automatic Climate Control
page 5‑12. L. Integrated Trailer Brake System on page 8‑4
D. Hazard Warning Flashers on Controller (If Equipped). See (If Equipped).
page 6‑5 (Out of View). Towing Equipment on T. Power Outlets on page 5‑9.
E. Shift Lever. See Automatic page 9‑79.
U. StabiliTrak® System on
Transmission on page 9‑32. M. Data Link Connector (DLC) page 9‑47 (If Equipped).
F. Manual Mode on page 9‑35 (Out of View). See Malfunction
Indicator Lamp on page 5‑20. Pedal Adjust Button
(If Equipped). (If Equipped). See Adjustable
Tow/Haul Mode on page 9‑36 N. Automatic Transfer Case Throttle and Brake Pedal on
(If Equipped). Control (If Equipped). See page 9‑22.
Four-Wheel Drive (Single
G. Driver Information Center (DIC) Speed Automatic Transfer Ultrasonic Parking Assist on
Buttons. See Driver Information Case) on page 9‑42 or page 9‑54 (If Equipped).
Center (DIC) on page 5‑28. Four-Wheel Drive (Two Speed Power Assist Steps on
H. Infotainment on page 7‑1. Automatic Transfer Case) on page 2‑14 (If Equipped).
page 9‑37.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (4,1)
1-4 In Brief
In Brief 1-5
1-6 In Brief
Liftgate Manual Liftgate Operation There are several ways to open and
close the power liftgate:
To unlock the liftgate, press " on
the power door lock switch or press . Press and hold 8 on the
" on the Remote Keyless Entry RKEtransmitter until the liftgate
(RKE) transmittertwice, see Remote starts moving.
Keyless Entry (RKE) System
Operation on page 2‑3.
. Press 8 on the overhead
console.
Press the touch pad on the
underside of the liftgate handle (B) . Press l on the bottom of the
and lift up. liftgate next to the latch to close.
Use the pull cup to lower and close Pressing a second time while the
the liftgate. Do not press the touch liftgate is moving reverses the
pad while closing the liftgate. This direction.
The liftglass or liftgate cannot be will cause the liftgate to be To disable the power liftgate
opened if the rear wiper is in motion. unlatched. function, press OFFon the liftgate
Attempting to open the liftglass or Power Liftgate Operation switch, see Liftgate on page 2‑10.
liftgate while the rear wiper is in
motion will cause the release of the On vehicles with a power liftgate, Liftglass
liftglass or liftgate to delay until the the switch is on the overhead If equipped, there are two ways to
wipers are parked off the liftglass. console. open the liftglass:
The vehicle must be in P (Park) to . Press the button on the
use the power feature. The taillamps underside of the license plate
will flash and a chime will sound applique (A).
when the power liftgate moves.
. Press m on the
RKEtransmitter.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (7,1)
In Brief 1-7
Windows For more information, see: 3. Try to move the seat back and
. Windows on page 2‑23. forth to be sure the seat is
locked in place.
. Power Windows on page 2‑24.
See Seat Adjustment on page 3‑3.
Seat Adjustment Power Seats
Manual Seats
1-8 In Brief
. If available, raise or lower the Lumbar Adjustment Power Lumbar
front or rear part of the seat
cushion by moving the front or Manual Lumbar
rear of the control up or down.
. If available, raise or lower the
entire seat by moving the entire
control up or down.
See Power Seat Adjustment on
page 3‑4.
In Brief 1-9
. On vehicles with four-way Reclining Seatbacks To return the seatback to the upright
lumbar, press and hold the front position:
or rear of the control to increase Manual Reclining Seatbacks
or decrease lumbar support. To 1. Lift the lever fully without
raise or lower the height of the applying pressure to the
support, press and hold the top seatback, and the seatback will
or bottom of the control. return to the upright position.
See Lumbar Adjustment on 2. Push and pull on the seatback to
page 3‑5. make sure it is locked.
See Reclining Seatbacks on
page 3‑6.
1-10 In Brief
In Brief 1-11
To recall, press and release “1” or Second Row Seats Heated and Ventilated
“2.” The vehicle must be in P (Park).
A single beep will sound. The seat, On vehicles with a 60/40 split bench Seats
outside mirrors, and adjustable or buckets seats, the seatbacks can
throttle and brake pedals, be folded for additional cargo space,
if equipped, will move to the position or the seats can be folded and
previously stored for the identified tumbled for easy entry/exit to the
driver. third row seats, if equipped. On
vehicles with bucket seats, the
See Memory Seats on page 3‑8 and seatbacks also recline.
Vehicle Personalization (With DIC
Buttons) on page 5‑47. See Second Row Seats on
page 3‑12.
Easy Exit Driver Seat
This feature can move the seat Third Row Seats
rearward to allow extra room to exit On vehicles with third row seats, the
the vehicle. Heated and Cooled Seat Buttons
seatbacks can be folded, and the
B: Press to recall the easy exit entire seat can be tumbled or Shown, Heated Seat Buttons
seat position. The vehicle must be removed from the vehicle. Similar
in P (Park). For detailed instructions, see Third If available, the buttons are on the
See Memory Seats on page 3‑8 and Row Seats on page 3‑16. front doors. To operate, the ignition
Vehicle Personalization (With DIC must be in ON/RUN.
Buttons) on page 5‑47. H : If available, press to cool
the seat.
I : Press to heat the
seatback only.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (12,1)
1-12 In Brief
In Brief 1-13
The passenger airbag status Mirror Adjustment 3. Adjust the outside mirror so that
indicator, if equipped, will be visible the side of the vehicle and the
on the overhead console when the Exterior Mirrors area behind are seen.
vehicle is started. 4. Press either (A) or (B) again to
deselect the mirror.
See Power Mirrors on page 2‑19 for
more information .
To power fold the mirrors:
1. Press (C) to fold the mirrors out
United States to the driving position.
2. Press (D) to fold the mirrors in to
the folded position.
1-14 In Brief
In Brief 1-15
1-16 In Brief
Dome Lamps The dome lamp override button is For vehicles with reading lamps in
located next to the exterior lamps the overhead console, press the
The dome lamps are located in the control. button located next to the lamp to
overhead console. turn it on or off.
They come on when any door is The vehicle may also have reading
opened and turn off after all the lamps in other locations. The lamps
doors are closed. cannot be adjusted.
Turn the instrument panel For more information about interior
brightness knob located below the lamps, see:
dome lamp override button,
clockwise to the farthest position to
. Dome Lamps on page 6‑8.
manually turn on the dome lamps. . Reading Lamps on page 6‑8.
The dome lamps remain on until the . Instrument Panel Illumination
knob is turned counterclockwise. k: Press the button in and the Control on page 6‑7.
dome lamps remain off when a door
is opened. Press the button again to
return it to the extended position so
that the dome lamps come on when
a door is opened.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (17,1)
In Brief 1-17
1-18 In Brief
In Brief 1-19
Transmission
Range Selection Mode
1-20 In Brief
In Brief 1-21
1-22 In Brief
© SEEK or ¨ SEEK: Seek or scan Storing Radio Stations Setting the Clock
stations. A maximum of 36 stations can be To set the time and date:
4: Press to switch the display stored as favorites using the six 1. Turn the ignition key to ACC/
between the radio station frequency softkeys located below the radio ACCESSORY or ON/RUN, then
and the time. While the ignition is station frequency tabs and by using
the radio FAV button. Press FAV to press O , to turn the radio on.
off, press this button to display the
time. Press to display additional text go through up to six pages of 2. Press H to display HR, MIN,
information related to the current favorites, each having six favorite
MM, DD, and YYYY (hour,
FM-RDS or XM station; or CD, MP3, stations available per page. Each
minute, month, day, and year).
or WMA song. If information is page of favorites can contain any
available during XM, CD, MP3, combination of AM, FM, or XM 3. Press the softkey located under
or WMA playback, the song title stations. any one of the labels to be
information displays on the top line changed.
For more information, see “Storing
of the display and artist information Radio Stations” in AM-FM Radio on 4. To increase or decrease the time
displays on the bottom line. When page 7‑8. or date, turn f clockwise or
information is not available, “NO
counter‐clockwise.
INFO” displays.
For detailed instructions on setting
For more information about these
the clock for the vehicle's specific
and other radio features, see
audio system, see Clock on
Operation on page 7‑3.
page 5‑8.
For vehicles with a Rear Seat
Entertainment System (RSE) and
Rear Seat Audio System (RSA), see
Rear Seat Entertainment (RSE)
System on page 7‑35 and Rear
Seat Audio (RSA) System on
page 7‑46 for more information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (23,1)
In Brief 1-23
1-24 In Brief
In Brief 1-25
[ : Press to disengage cruise Side Blind Zone See Side Blind Zone Alert (SBZA)
control without erasing the set on page 9‑56 for more information.
Alert (SBZA)
speed from memory.
See Cruise Control on page 9‑52.
If available, this feature will alert you Rear Vision
to vehicles located in the vehicle's Camera (RVC)
side blind zone. When the system
Navigation System detects a vehicle in the side blind If available, the RVC displays a
If the vehicle has a navigation zone, the SBZA display will light up view of the area behind the vehicle
system, there is a separate in the corresponding outside side when the vehicle is shifted into
navigation system manual that mirror. R (Reverse). The display will appear
includes information on the radio, on either the inside rearview mirror
The system is enabled at every
audio players, and navigation or navigation screen, if equipped.
vehicle startup. It can be disabled
system. through the Driver Information To clean the camera lens, located
The navigation system provides Center (DIC). above the license plate, rinse it with
detailed maps of most major water and wipe it with a soft cloth.
If the message SIDE BLIND ZONE
freeways and roads. After a SYSTEM UNAVAILABLE appears See Rear Vision Camera (RVC) on
destination has been set, the on the DIC, the system has been page 9‑59.
system provides turn-by-turn disabled because the sensor is
instructions for reaching the blocked and cannot detect vehicles
destination. In addition, the system in the blind zone. The sensor may
can help locate a variety of points of be blocked by mud, dirt, snow, ice,
interest (POIs), such as banks, slush, or even heavy rainstorms.
airports, restaurants, and more. This message may also activate
See the navigation system manual during heavy rain or due to road
for more information. spray. The vehicle does not need
service.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (26,1)
1-26 In Brief
In Brief 1-27
Sunroof Vent: From the closed position, When the sunroof is opened, an air
press the rear of switch (B) to vent deflector will automatically raise.
the sunroof. The air deflector will retract when
Open/Close: To open the sunroof, the sunroof is closed.
press and hold switch (A) until the The sunroof also has a sunshade
sunroof reaches the desired which can be pulled forward to block
position. Press and hold the front sun rays. The sunshade must be
of switch (A) to close it. opened and closed manually.
Express-Open/Express-Close: If an object is in the path of the
To express-open the sunroof, fully sunroof while it is closing, the
press and release the rear of anti-pinch feature will detect the
switch (A) until the sunroof object and stop the sunroof.
reaches the desired position. To See Sunroof on page 2‑25 for more
express-close the sunroof, fully information.
A. Open or Close press and release the front of
B. Vent switch (A). Press the switch again to
stop it.
On vehicles with a sunroof, the
sunroof only operates when the
ignition is in the ACC/ACCESSORY
or ON/RUN, or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9‑27 for more
information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (28,1)
1-28 In Brief
. To turn off both traction control
Performance and and StabiliTrak, press and hold
shown on the Tire and Loading
Information label. See Vehicle Load
Maintenance g until g illuminates and the Limits on page 9‑16. The warning
appropriate DIC message light will remain on until the tire
StabiliTrak® System displays. See Ride Control
System Messages on page 5‑43.
pressure is corrected.
If equipped, the vehicle has a During cooler conditions, the low tire
traction control system that limits
. Press and release g again to pressure warning light may appear
wheel spin and the StabiliTrak turn on both systems. when the vehicle is first started and
system that assists with directional then turn off. This may be an early
For more information, see
control of the vehicle in difficult indicator that the tire pressures are
StabiliTrak® System on page 9‑47.
driving conditions. Both systems getting low and the tires need to be
turn on automatically every time the inflated to the proper pressure.
Tire Pressure Monitor
vehicle is started. The TPMS does not replace normal
This vehicle may have a Tire monthly tire maintenance. It is the
. To turn off traction control, press Pressure Monitor System (TPMS). driver’s responsibility to maintain
and release g on the instrument
correct tire pressures.
panel. The appropriate DIC
message displays. See Ride See Tire Pressure Monitor System
Control System Messages on on page 10‑59.
page 5‑43.
In Brief 1-29
Engine Oil Life System On all vehicles, the Engine Oil Life Driving for Better Fuel
System can be reset as follows:
The engine oil life system calculates Economy
engine oil life based on vehicle use 1. Turn the ignition to ON/RUN with
the engine off. Driving habits can affect fuel
and, on most vehicles, displays a mileage. Here are some driving tips
DIC message when it is necessary 2. Fully press the accelerator pedal to get the best fuel economy
to change the engine oil and filter. slowly three times within possible.
The oil life system should be reset five seconds.
to 100% only following an oil
. Avoid fast starts and accelerate
3. Display OIL LIFE REMAINING smoothly.
change.
on the DIC. If the display shows
Resetting the Oil Life System 100%, the system is reset.
. Brake gradually and avoid
abrupt stops.
To reset the Engine Oil Life System See Engine Oil Life System on
on most vehicles: page 10‑10.
. Avoid idling the engine for long
periods of time.
1. Display OIL LIFE REMAINING
on the DIC. If the vehicle does Fuel E85 (85% Ethanol) . When road and weather
not have DIC buttons, the conditions are appropriate, use
Vehicles that have a FlexFuel badge cruise control.
vehicle must be in P (Park) to and a yellow fuel cap can use either
access this display. unleaded gasoline or ethanol fuel . Always follow posted speed
2. Press and hold the SET/RESET containing up to 85% ethanol (E85). limits or drive more slowly when
button on the DIC, or the trip See Fuel E85 (85% Ethanol) on conditions require.
odometer reset stem if the page 9‑66. For all other vehicles, . Keep vehicle tires properly
vehicle does not have DIC use only the unleaded gasoline inflated.
buttons, for more than described under Recommended
Fuel on page 9‑63.
. Combine several trips into a
five seconds. The oil life will
single trip.
change to 100%.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (30,1)
1-30 In Brief
If enabled through the Driver If enabled through the DIC, the turn L (Vehicle Locator/Panic
Information Center (DIC), the turn signal lamps flash twice to indicate Alarm): Press and release to
signal lamps flash once to indicate unlocking has occurred. See Vehicle locate the vehicle. The turn signal
locking has occurred. If enabled Personalization (With DIC Buttons) lamps flash and the horn sounds
through the DIC, the horn chirps on page 5‑47. If enabled through three times.
when the lock button is pressed the DIC, the exterior lights turn on
again within three seconds. See briefly if it is dark enough outside. Press and hold L for more than
Vehicle Personalization (With DIC See “Approach Lighting” under two seconds to activate the panic
Buttons) on page 5‑47 for additional Vehicle Personalization (With DIC alarm. The turn signal lamps flash
information. Buttons) on page 5‑47. and the horn sounds repeatedly for
30 seconds. The alarm turns off
Pressing Q arms the content Pressing K on the RKE transmitter when the ignition is moved to ON/
theft‐deterrent system. See disarms the content theft‐deterrent RUN or L is pressed again. The
Anti-theft Alarm System on system. See Anti-theft Alarm
ignition must be in LOCK/OFF for
page 2‑15. System on page 2‑15.
the panic alarm to work.
K (Unlock): Press once to unlock m (Liftglass): Press and hold to
only the driver door. If K is pressed unlock the liftglass.
again within three seconds, all 8 (Power Liftgate): Press and
remaining doors unlock. The interior hold to open and close the liftgate.
lamps may come on and stay on for The taillamps flash and a chime
20 seconds or until the ignition is sounds to indicate when the liftgate
turned on. is opening and closing.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (5,1)
2. Remove the old battery. Do not If the vehicle has an automatic Laws in some communities may
use a metal object. climate control system, the climate restrict the use of remote starters.
3. Insert the new battery, positive control system will default to a For example, some laws may
side facing down. Replace with a heating or cooling mode depending require a person using the remote
CR2032 or equivalent battery. on the outside temperatures. If the start to have the vehicle in view
vehicle does not have an automatic when doing so. Check local
4. Snap the transmitter back climate control system, the system regulations for any requirements on
together. will turn on at the setting the vehicle remote starting of vehicles.
was set to when the vehicle was Do not use the remote start feature
Remote Vehicle Start last turned off. if the vehicle is low on fuel. The
If available, this feature allows you During a remote start, if the vehicle vehicle may run out of fuel.
to start the engine from outside of has an automatic climate control If the vehicle has the remote start
the vehicle. It may also start up the system and heated seats, the feature, the RKE transmitter
vehicle's heating or air conditioning heated seats will turn on during functions will have an increased
systems and rear window defogger. colder outside temperatures and will range of operation. However, the
Normal operation of the system will shut off when the key is turned to range may be less while the vehicle
return after the key is turned to the ON/RUN. If the vehicle does not is running.
ON/RUN position. have an automatic climate control
system, during remote start, There are other conditions which
manually turn the heated seats on can affect the performance of the
and off. See Heated and Ventilated transmitter. See Remote Keyless
Front Seats on page 3‑10 for Entry (RKE) System on page 2‑3 for
additional information. additional information.
/ (Remote Start): This button will
be on the RKE transmitter if the
vehicle has remote start.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (7,1)
To start the vehicle using the remote After entering the vehicle during a For example, if Q and then / are
start feature: remote start, insert and turn the key pressed again after the vehicle has
1. Aim the RKE transmitter at the to ON/RUN to drive the vehicle. been running for 5 minutes,
vehicle. To cancel a remote start: 10 minutes are added, allowing the
engine to run for 15 minutes.
2. Press and release Q. . Aim the RKE transmitter at the
vehicle and press and hold / The additional 10 minutes are
3. Immediately press and hold / until the parking lamps turn off. considered a second remote vehicle
until the turn signal lamps flash. start.
If you cannot see the vehicle's
. Turn on the hazard warning
flashers. Once two remote starts, or a single
lamps, press and hold / for remote start with one time extension
two to four seconds. . Turn the ignition on and then has been done, the vehicle must be
back off. started with the key. After the key is
When the vehicle starts, the
The vehicle can be remote started removed from the ignition, the
parking lamps will turn on and
two separate times between driving vehicle can be remote started again.
remain on while the vehicle is
running. The doors will be sequences. The engine will run for The vehicle cannot be remote
locked and the climate control 10 minutes after each remote start. started if the key is in the ignition,
system may come on. Or, you can extend the engine run the hood is not closed, or if there is
time by another 10 minutes within an emission control system
The engine will continue to run
the first 10 minute remote start time malfunction and the check engine
for 10 minutes. Repeat the steps
frame, and before the engine stops. light is on.
for a 10-minute time extension.
Remote start can be extended Also, the engine will turn off during a
only once. remote vehicle start if the coolant
temperature gets too high or if the
oil pressure gets low.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (8,1)
Exhaust gases can enter the brings in only outside air and Pressing a second time while the
set the fan speed to the liftgate is moving reverses the
vehicle if it is driven with the
highest setting. See Climate direction.
liftgate, trunk/hatch open, or with
any objects that pass through the Control System in the Index. To disable the power liftgate
seal between the body and the . If the vehicle is equipped with function, press OFFon the liftgate
trunk/hatch or liftgate. Engine a power liftgate, disable the switch.
exhaust contains Carbon power liftgate function. The power liftgate may be
Monoxide (CO) which cannot be temporarily disabled under extreme
For more information about
seen or smelled. It can cause temperatures, or under low battery
carbon monoxide, see Engine
unconsciousness and even death. conditions. If this occurs, the liftgate
Exhaust on page 9‑30.
(Continued) can still be operated manually.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (13,1)
If the transmission is shifted out of Obstacle Detection Features Manual Operation of Power
P (Park) while the power function is Liftgate
If the liftgate encounters an obstacle
in progress, the liftgate power
during a power open or close cycle, To change the liftgate to manual
function will continue to completion.
a warning chime will sound and the operation, press OFFon the liftgate
If the transmission is shifted out of
liftgate will automatically reverse switch.
P (Park) and the vehicle accelerates
direction to the full closed or open
before the power liftgate latches With the power liftgate disabled and
position. After removing the
closed, the liftgate may reverse to all of the doors unlocked, the liftgate
obstruction, the power liftgate
the open position. Cargo could fall can be manually opened and
operation can be used again. If the
out of the vehicle. Always make closed.
liftgate encounters multiple
sure the power liftgate is closed and
obstacles on the same power cycle, To open the liftgate, press the touch
latched before driving away.
the power function will deactivate pad on the handle (B) and lift up.
If the liftgate is opened using power and a message will display in the Use the pull cup to lower and close
operation and the liftgate support Driver Information Center (DIC), see the liftgate. Do not press the touch
struts have lost pressure, the turn Object Detection System Messages pad while closing the liftgate. This
signals flash and a chime will on page 5‑41. After removing the will cause the liftgate to be
sound. The liftgate stays open obstructions, the liftgate will resume unlatched. The liftgate latch will
temporarily, and then slowly closes. normal power operation. power close. Always close the
See a dealer for service before liftgate before driving.
Pinch sensors are located on the
using the liftgate.
side edges of the liftgate. If an
object is caught between the liftgate
and the vehicle and presses against
this sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (14,1)
8 on the RKEtransmitter or
If If the battery is properly connected Power Assist Steps
l on the liftgate is pressed while with adequate voltage, the switch is
power operation is disabled, the not disabled, and the liftgate still will
lamps will flash three times, but the not function, see a dealer for
liftgate will not move. service.
It is not recommended to drive with Liftglass
the liftgate open, however, when If equipped, there are two ways to
driving with the liftgate open; the open the liftglass:
liftgate should be set to manual
operation by pressing OFFon the
. Press the button on the
liftgate switch on the center console. underside of the license plate
applique (A).
The liftgate has an electric latch.
If the battery is disconnected or has . Press m on the
low voltage, the liftgate will not RKEtransmitter.
open. The liftgate will resume The vehicle may have power assist
operation when the battery is steps. To enable or disable the
reconnected and charged. power assist steps push j.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (15,1)
The power assist steps Vehicle Security To arm the theft-deterrent system:
automatically extend from beneath 1. Open the door.
the vehicle on the side in which the This vehicle has theft-deterrent
door has been opened. Once the features; however, they do not make 2. Lock the door with the Remote
door is closed, the assist steps it impossible to steal. Keyless Entry (RKE) transmitter
automatically move back under the or the power door lock switch.
vehicle after a brief delay. The Anti-theft Alarm System The security light will come on to
vehicle must not be moving for the inform the driver the system is
assist steps to extend or retract. Your vehicle has a content arming. If a door is open when
theft-deterrent alarm system. the doors are locked, the
The assist steps cannot be disabled security light will flash.
in the extended position.
If the delayed locking feature is
turned on, the theft‐deterrent
system will not start the arming
process until the last door is
closed and the delay timer has
expired. See Delayed Locking
This is the security light. on page 2‑9.
3. Close all doors. The security
light should go off after about
30 seconds. The alarm is not
armed until the security light
goes off.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (16,1)
If a locked driver door is opened To avoid setting off the alarm by 2. Activate the system by locking
without using the RKE transmitter, a accident: the doors with the power door
10-second pre-alarm will occur. The . If you do not want to activate the lock switch while the door is
horn will chirp and the lights will theft-deterrent system, the open, or with the RKE
flash. If the key is not placed in the vehicle should be locked with transmitter.
ignition and turned to START or the the door key after the doors are 3. Get out of the vehicle, close the
door is not unlocked by pressing closed. door and wait for the security
the unlock button on the RKE light to go out.
transmitter during the 10-second . Always unlock the doors with the
pre-alarm, the alarm will go off. Your RKE transmitter. Unlocking a 4. Then reach in through the
vehicle's headlamps will flash and door any other way will set off window, unlock the door with the
the horn will sound for about the alarm if it is armed. manual door lock and open the
30 seconds, then will turn off to save If you set off the alarm by accident, door. This should set off the
the battery power. press unlock on the RKE transmitter alarm.
The theft-deterrent system will not or place the key in the ignition and While the alarm is set, the power
activate if the doors are locked with turn it to START to turn off the door unlock switch will not work.
the vehicle's key or the manual door alarm. The alarm will not stop if you If the alarm does not sound when it
lock. It activates only if you use the try to unlock a door any other way. should but the headlamps flash,
power door lock switch with the door check to see if the horn works. The
open or the RKE transmitter. You
Testing the Alarm
horn fuse may be blown. To replace
should also remember that you can To test the alarm: the fuse, see Fuses and Circuit
start your vehicle with the correct 1. From inside the vehicle, lower Breakers on page 10‑41.
ignition key if the alarm has been the driver window and open the
set off. If the alarm does not sound or the
driver door. headlamps do not flash, the vehicle
should be serviced by your dealer.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (17,1)
Immobilizer The security light will come on if If the vehicle does start, the first key
there is a problem with arming or may be faulty. See your dealer who
See Radio Frequency Statement on disarming the theft-deterrent can service the PASS-Key III+ to
page 13‑22 for information system. have a new key made.
regarding Part 15 of the Federal
Communications Commission (FCC) When the PASS-Key III+ system It is possible for the PASS-Key III+
rules and Industry Canada senses that someone is using the decoder to learn the transponder
Standards RSS-GEN/210/220/310. wrong key, it prevents the vehicle value of a new or replacement key.
from starting. Anyone using a Up to 10 keys may be programmed
Immobilizer Operation trial-and-error method to start the for the vehicle. The following
vehicle will be discouraged because procedure is for programming
This vehicle has PASS-Key® III+ of the high number of electrical key additional keys only. If all the
(Personalized Automotive Security codes. currently programmed keys are lost
System) theft-deterrent system. or do not operate, you must see
If the engine does not start and the
PASS-Key III+ is a passive your dealer or a locksmith who can
security light on the instrument
theft-deterrent system. service PASS-Key III+ to have keys
panel cluster comes on when trying
The system is automatically armed to start the vehicle, there may be a made and programmed to the
when the key is removed from the problem with the theft-deterrent system.
ignition. system. Turn the ignition off and try See your dealer or a locksmith who
The system is automatically again. can service PASS-Key III+ to get a
disarmed when the key is turned to If the engine still does not start, and new key blank cut exactly as the
ON/RUN, ACC/ACCESSORY, the key appears to be undamaged, ignition key that operates the
or START from the LOCK/OFF try another ignition key. At this time, system.
position. you may also want to check the
You do not have to manually arm or fuse. See Fuses and Circuit
disarm the system. Breakers on page 10‑41. If the
engine still does not start with the
other key, the vehicle needs service.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (18,1)
To program the new additional key: 5. Repeat Steps 1 through 4 if Exterior Mirrors
additional keys are to be
1. Verify that the new key has a 1 programmed.
stamped on it. Convex Mirrors
If you lose or damage your
2. Insert the original, already PASS-Key III+ key, see your dealer
programmed key in the ignition or a locksmith who can service { WARNING
and start the engine. If the PASS-Key III+ to have a new
engine will not start, see your A convex mirror can make things,
key made. like other vehicles, look farther
dealer for service.
Do not leave the key or device that away than they really are. If you
3. After the engine has started, turn disarms or deactivates the cut too sharply into the right lane,
the key to LOCK/OFF, and theft-deterrent system in the vehicle. you could hit a vehicle on the
remove the key.
right. Check the inside mirror or
4. Insert the new key to be glance over your shoulder before
programmed and turn it to the changing lanes.
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF The passenger side mirror is convex
position in Step 3. shaped. A convex mirror's surface is
curved so more can be seen from
The security light will turn off the driver seat.
once the key has been
programmed.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (19,1)
3. Adjust the outside mirror so that Side Blind Zone Alert (SBZA)
the side of the vehicle and the
If the vehicle has the Side Blind
area behind are seen.
Zone Alert (SBZA) system. See Side
Keep the selector switch in the Blind Zone Alert (SBZA) on
center position when not adjusting page 9‑56 for more information.
either outside mirror.
Turn Signal Indicator
Exterior Automatic Dimming
The vehicle may also have a turn
Mirror signal indicator on the mirror. An
If the vehicle has the exterior arrow on the mirror flashes in the
automatic dimming mirror, the driver direction of the turn or lane change.
outside mirror automatically adjusts
With Manual Folding Mirrors for the glare of headlamps behind.
To adjust the mirrors: This feature is controlled by the on
and off setting on the inside
1. Move the selector switch located automatic dimming rearview mirror.
above the four-way control pad See Automatic Dimming Rearview
to the left or right to choose Mirror on page 2‑22 for more
either the driver side or information.
passenger side mirror.
2. Press one of the four arrows
located on the control pad to
move the mirror in the desired
direction.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (21,1)
Vent: From the closed position, When the sunroof is opened, an air
press the rear of switch (B) to vent deflector will automatically raise.
the sunroof. The air deflector will retract when
Open/Close: To open the sunroof, the sunroof is closed.
press and hold switch (A) until the The sunroof also has a sunshade
sunroof reaches the desired which can be pulled forward to block
position. Press and hold the front of sun rays. The sunshade must be
switch (A) to close it. opened and closed manually.
Express-Open/Express-Close: If an object is in the path of the Dirt and debris may collect on the
To express-open the sunroof, fully sunroof while it is closing, the sunroof seal or in the track. This
press and release the rear of anti-pinch feature will detect the could cause an issue with sunroof
switch (A) until the sunroof object and stop the sunroof. operation or noise. It could also
reaches the desired position. To plug the water drainage system.
express-close the sunroof, fully Periodically open the sunroof and
press and release the front of remove any obstacles or loose
switch (A). Press the switch again to debris. Wipe the sunroof seal and
stop it. roof sealing area using a clean
cloth, mild soap, and water. Do not
remove grease from the sunroof.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (1,1)
Head Restraints
{ WARNING
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Adjust the head restraint so that the The height of the head restraint can
top of the restraint is at the same be adjusted. Pull the head restraint
height as the top of the occupant's up to raise it. Try to move the head
head. This position reduces the restraint to make sure that it is
chance of a neck injury in a crash. locked in place.
Front Seats To lower the head restraint, press
the button, located on the top of the
The front seats have adjustable seatback, and push the head
head restraints in the outboard restraint down. Try to move the
seating positions. head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not designed to be
removed.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (3,1)
{ WARNING { WARNING
Sitting in a reclined position when If either seatback is not locked, it
the vehicle is in motion can be could move forward in a sudden
dangerous. Even when buckled stop or crash. That could cause
up, the safety belts cannot do injury to the person sitting there.
their job. Always push and pull on the
seatbacks to be sure they are
The shoulder belt will not be locked.
against your body. Instead, it will
be in front of you. In a crash, you Do not have a seatback reclined if
could go into it, receiving neck or the vehicle is moving.
other injuries.
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
safety belt properly.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (7,1)
Memory Seats Storing Memory Positions To recall, press and release “1” or
To save into memory: “2.” The vehicle must be in P (Park).
A single beep will sound. The seat,
1. Adjust the driver seat, seatback outside mirrors, and adjustable
recliner, both outside mirrors, throttle and brake pedals will move
and the throttle and brake to the position previously stored for
pedals, if equipped. the identified driver.
See Power Mirrors on page 2‑19 Memory Remote Recall
and Adjustable Throttle and
Brake Pedal on page 9‑22. The memory feature can recall the
driver seat, outside mirrors, and
Not all mirrors and adjustable pedals, if equipped, to stored
throttle and brake pedals will positions when entering the vehicle.
have the ability to save and
recall their positions. To activate, unlock the driver
door with the Remote Keyless
On vehicles with the memory 2. Press and hold “1” until Entry (RKE) transmitter. The driver
feature, the controls on the driver two beeps sound. seat, outside mirrors, and adjustable
door are used to program and recall
3. Repeat for a second driver pedals, if equipped, will move to the
memory settings for the driver seat,
position using “2.” memory position associated with the
outside mirrors, and the adjustable
transmitter used to unlock the
throttle and brake pedals,
vehicle.
if equipped.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (9,1)
This feature can be turned on or off Easy Exit Driver Seat A single beep sounds. The driver
using the vehicle personalization This feature can move the seat seat moves back approximately
menu. See Vehicle Personalization rearward to allow extra room to exit 8 cm (3 in). To move the seat back
(With DIC Buttons) on page 5‑47. the vehicle. farther, press B again until the
To stop recall movement, press one seat is all the way back.
of the power seat controls, memory
B (Easy Exit Driver Seat): Press
to recall the easy exit seat position. If something has blocked the driver
buttons, or power mirror buttons, The vehicle must be in P (Park). seat while recalling the exit position,
or the adjustable pedal switch. the recall may stop. Remove the
If the easy exit seat feature is obstruction; then press and hold the
If something has blocked the driver programmed on in the vehicle
seat and/or the adjustable pedals power seat control rearward for
personalization menu, automatic two seconds. Try recalling the exit
while recalling a memory position, seat movement occurs when the
the recall may stop. Remove the position again. If the exit position is
ignition key is removed. still not recalling, see your dealer for
obstruction; then press and hold the
appropriate manual control for the service.
memory item that is not recalling for See Vehicle Personalization (With
two seconds. Try recalling the DIC Buttons) on page 5‑47.
memory position again by pressing
the appropriate memory button.
If the memory position is still not
recalling, see your dealer for
service.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (10,1)
Press the button once for the To recline the seatback: To return the seatback to the upright
highest setting. With each press of position:
the button, the heated seat changes 1. Lift the lever fully without
to the next lower setting, and then applying pressure to the
the off setting. Indicator bars next to seatback, and the seatback will
the symbol show the setting: three return to the upright position.
for high, two for medium, and one
for low.
The heated seats are canceled
{ WARNING
when the ignition is turned off. If either seatback is not locked, it
could move forward in a sudden
Second Row Seats stop or crash. That could cause
The second row seats can be folded injury to the person sitting there.
for additional cargo space or folded Always push and pull on the
and tumbled for easy entry and exit 1. Lift the lever on the outboard seatbacks to be sure they are
to the third row seat, if equipped. side of the seat. locked.
The seat has either the manual fold 2. Move the seatback to the
and tumble feature or the automatic desired position, and then 2. Push and pull on the seatback to
seat release fold and tumble release the lever to lock the make sure it is locked.
feature. seatback in place.
Reclining Seatbacks 3. Push and pull on the seatback to
(Bucket Seats Only) make sure it is locked.
On vehicles with second row bucket
seats, the seatbacks can be
reclined.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (13,1)
{ WARNING
Using the third row seating
position while the second row is
folded, or folded and tumbled,
could cause injury in a sudden
stop or crash. Be sure to return
the seat to the passenger seating
position. Push and pull on the
3. Lift the lever again to release the seat to make sure it is locked into 60/40 Split-Bench Seat Shown,
rear of the seat from the floor. place. Bucket Seat Similar
The seat will tumble forward. 2. Lift the lever, on the bottom rear
To fold and tumble the seat from the of the second row seat on the
third row seat, if equipped: inboard side, to release the
seatback. The seatback will fold
1. Make sure that there is nothing
forward.
under, in front of, or on the seat.
3. Lift the same lever again to
Notice: Folding a rear seat with
release the rear of the seat from
the safety belts still fastened may
the floor. The seat will tumble
cause damage to the seat or the
forward.
safety belts. Always unbuckle the
safety belts and return them to
their normal stowed position
before folding a rear seat.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (15,1)
Installing the Third Row Seat 4. Push and pull on the seat to
To install the seat:
{ WARNING make sure it is locked into place.
The seatback cannot be raised
1. Open the liftgate to access the A seat that is not locked into to the upright position unless the
rear of the vehicle. place properly can move around seat is latched to the floor.
in a collision or sudden stop.
2. Slide the front outboard seat People in the vehicle could be 5. Raise the seatback to the
wheels into the track on the floor injured. Be sure to lock the seat upright position.
and roll the seat forward. The
into place properly when 6. Push and pull on the seatback to
front latches should lock into
installing it. make sure it is locked.
place. If the latches do not lock,
try tilting the rear of the seat 7. Make sure the safety belts are
upward slightly. returned to the original position
over the seatbacks.
3. Lower the rear of the seat and
push down on the seat to
engage the rear floor latches.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (20,1)
When you wear a safety belt, you Q: If my vehicle has airbags, why How to Wear Safety Belts
and the vehicle slow down together. should I have to wear safety
There is more time to stop because belts?
Properly
you stop over a longer distance and, A: Airbags are supplemental This section is only for people of
when worn properly, your strongest systems only; so they work with adult size.
bones take the forces from the safety belts — not instead of There are special things to know
safety belts. That is why wearing them. Whether or not an airbag about safety belts and children. And
safety belts makes such good is provided, all occupants still there are different rules for smaller
sense. have to buckle up to get the children and infants. If a child will be
Questions and Answers About most protection. riding in the vehicle, see Older
Safety Belts Also, in nearly all states and in Children on page 3‑47 or Infants
all Canadian provinces, the law and Young Children on page 3‑49.
Q: Will I be trapped in the vehicle Follow those rules for everyone's
requires wearing safety belts.
after a crash if I am wearing a protection.
safety belt?
It is very important for all occupants
A: You could be — whether you are to buckle up. Statistics show that
wearing a safety belt or not. unbelted people are hurt more often
Your chance of being conscious in crashes than those who are
during and after a crash, so you wearing safety belts.
can unbuckle and get out, is
much greater if you are belted.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (22,1)
There are important things to know would apply force on your Lap-Shoulder Belt
about wearing a safety belt properly. abdomen. This could cause
serious or even fatal injuries. All seating positions in the vehicle
have a lap-shoulder belt except for
. Wear the shoulder belt over the the center front passenger position,
shoulder and across the chest. if equipped, which has a lap belt.
These parts of the body are best See Lap Belt on page 3‑28 for more
able to take belt restraining information.
forces. The shoulder belt locks if
there is a sudden stop or crash. The lap‐shoulder belts for the first
and second row seating positions
are equipped with free‐falling latch
{ WARNING plates. If the vehicle has a third row,
You can be seriously injured, the lap‐shoulder belts have either
or even killed, by not wearing free‐falling or cinching latch plates.
your safety belt properly.
. Sit up straight and always keep
. Never allow the lap or
your feet on the floor in front
of you. shoulder belt to become
loose or twisted.
. Always use the correct buckle
for your seating position.
. Never wear the shoulder belt
under both arms or behind
. Wear the lap part of the belt low your back.
and snug on the hips, just
touching the thighs. In a crash,
. Never route the lap or
this applies force to the strong shoulder belt over an
pelvic bones and you would be armrest.
less likely to slide under the lap
belt. If you slid under it, the belt
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (23,1)
If the belt stops before it reaches 3. Push the latch plate into the
the buckle, for lap‐shoulder belts buckle until it clicks. If you find
with cinching latch plates, tilt the that the latch plate will not go
latch plate and keep pulling the fully into the buckle, see if you
safety belt until it can be are using the correct buckle.
buckled. Pull up on the latch plate to
make sure it is secure. If the belt
is not long enough, see Safety
Belt Extender on page 3‑29. 5. To make the lap part tight, pull
up on the shoulder belt.
Position the release button on
the buckle so that the safety belt It may be necessary to pull
could be quickly unbuckled if stitching on the safety belt
necessary. through the latch plate to fully
tighten the lap belt on smaller
occupants.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (25,1)
{ WARNING
A safety belt that is not properly
worn may not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. The shoulder
belt should go over the shoulder
and across the chest. These parts
of the body are best able to take
belt restraining forces.
3. Be sure that the belt is not 4. Buckle, position, and release
twisted and it lies flat. The the safety belt as described
elastic cord must be under the previously in this section. Make
belt and the guide on top. sure the shoulder portion of the
belt is on the shoulder and not
falling off of it. The belt should
be close to, but not contacting,
the neck.
To remove and store the comfort
guide, squeeze the belt edges
together so that the safety belt can
be removed from the guide. Slide
the guide onto its storage clip on the
interior body.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (28,1)
Safety Belt Use During The best way to protect the fetus is
to protect the mother. When a safety
Pregnancy belt is worn properly, it is more likely
Safety belts work for everyone, that the fetus will not be hurt in a
including pregnant women. Like all crash. For pregnant women, as for
occupants, they are more likely to anyone, the key to making safety
be seriously injured if they do not belts effective is wearing them
wear safety belts. properly.
Lap Belt
This part is only for the lap belt. To
learn how to wear a lap-shoulder
belt, see Lap-Shoulder Belt on To make the belt longer, tilt the latch
page 3‑22. plate and pull it along the belt.
The vehicle may have a center Buckle, position and release it the
seating position. When you sit in the same way as the lap part of a
center front seating position, you lap-shoulder belt.
have a lap safety belt, which has no
retractor.
Safety Belt Extender from doing its job. See your dealer
to have it repaired. Torn or frayed
If the vehicle's safety belt will fasten safety belts may not protect you in a
around you, you should use it. crash. They can rip apart under
But if a safety belt is not long impact forces. If a belt is torn or
enough, your dealer will order you frayed, get a new one right away.
an extender. When you go in to Make sure the safety belt reminder
order it, take the heaviest coat you light is working. See Safety Belt
will wear, so the extender will be Reminders on page 5‑17.
long enough for you. To help avoid
personal injury, do not let someone Keep safety belts clean and dry.
else use it, and use it only for the See Safety Belt Care on page 3‑29.
To make the belt shorter, pull its free seat it is made to fit. The extender
has been designed for adults. Never Safety Belt Care
end as shown until the belt is snug.
use it for securing child seats. To Keep belts clean and dry.
If the belt is not long enough, see wear it, attach it to the regular safety
Safety Belt Extender on page 3‑29. belt. For more information, see the
Make sure the release button on the instruction sheet that comes with { WARNING
buckle is positioned so you would the extender. Do not bleach or dye safety belts.
be able to unbuckle the safety belt It may severely weaken them. In
quickly if necessary. Safety System Check a crash, they might not be able to
If you find that the latch plate will Now and then, check that the safety provide adequate protection.
not go fully into the buckle, see if belt reminder light, safety belts, Clean safety belts only with mild
you are using the correct buckle. Be buckles, latch plates, retractors, and soap and lukewarm water.
sure that the latch plate clicks when anchorages are all working properly.
inserted into the buckle. Look for any other loose or
damaged safety belt system parts
that might keep a safety belt system
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (30,1)
All of the airbags in the vehicle will Here are the most important things
have the word AIRBAG embossed to know about the airbag system: { WARNING
in the trim or on an attached label
Because airbags inflate with great
near the deployment opening. { WARNING force and faster than the blink of
For frontal airbags, the word an eye, anyone who is up
AIRBAG will appear on the middle You can be severely injured or
killed in a crash if you are not against, or very close to any
part of the steering wheel for the airbag when it inflates can be
driver and on the instrument panel wearing your safety belt — even if
you have airbags. Airbags are seriously injured or killed. Do not
for the right front passenger.
designed to work with safety sit unnecessarily close to any
With seat‐mounted side impact airbag, as you would be if sitting
belts, but do not replace them.
airbags, the word AIRBAG will on the edge of the seat or leaning
Also, airbags are not designed to
appear on the side of the seatback forward. Safety belts help keep
closest to the door. deploy in every crash. In some
crashes safety belts are your only you in position before and during
With roof-rail airbags, the word restraint. See When Should an a crash. Always wear a safety
AIRBAG will appear along the Airbag Inflate? on page 3‑35. belt, even with airbags. The driver
headliner or trim. should sit as far back as possible
Wearing your safety belt during a while still maintaining control of
Airbags are designed to supplement crash helps reduce your chance
the protection provided by safety the vehicle.
of hitting things inside the vehicle
belts. Even though today's airbags Occupants should not lean on or
or being ejected from it. Airbags
are also designed to help reduce sleep against the door or side
the risk of injury from the force of an are “supplemental restraints” to
the safety belts. Everyone in your windows in seating positions with
inflating bag, all airbags must inflate seat-mounted side impact airbags
very quickly to do their job. vehicle should wear a safety belt
properly — whether or not there is and/or roof-rail airbags.
an airbag for that person.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (32,1)
The right front passenger frontal Driver Side Shown, Passenger Driver Side Shown, Passenger
airbag is in the instrument panel on Side Similar Side Similar
the passenger's side. If the vehicle has seat‐mounted side The roof-rail airbags for the driver,
impact airbags for the driver and right front passenger, and second
right front passenger, they are in the row outboard passengers are in the
side of the seatbacks closest to ceiling above the side windows.
the door.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (34,1)
When Should an Airbag Frontal airbags may inflate at Frontal airbags are not intended to
different crash speeds. For inflate during vehicle rollovers, rear
Inflate? example: impacts, or in many side impacts.
Frontal airbags are designed to . If the vehicle hits a stationary In addition, the vehicle has
inflate in moderate to severe frontal object, the airbags could inflate dual-stage frontal airbags.
or near-frontal crashes to help at a different crash speed than if Dual-stage airbags adjust the
reduce the potential for severe the vehicle hits a moving object. restraint according to crash severity.
injuries mainly to the driver's or right The vehicle has electronic frontal
front passenger's head and chest. . If the vehicle hits an object that
deforms, the airbags could sensors, which help the sensing
However, they are only designed to system distinguish between a
inflate if the impact exceeds a inflate at a different crash speed
than if the vehicle hits an object moderate frontal impact and a more
predetermined deployment severe frontal impact. For moderate
threshold. Deployment thresholds does not deform.
frontal impacts, dual-stage airbags
are used to predict how severe a . If the vehicle hits a narrow object inflate at a level less than full
crash is likely to be in time for the (like a pole), the airbags could deployment. For more severe frontal
airbags to inflate and help restrain inflate at a different crash speed impacts, full deployment occurs.
the occupants. than if the vehicle hits a wide
object (like a wall). The vehicle has a seat position
Whether the frontal airbags will or sensor. Vehicles with dual stage
should deploy is not based on how . If the vehicle goes into an object airbags also have seat position
fast the vehicle is traveling. at an angle, the airbags could sensors which enable the sensing
It depends largely on what you hit, inflate at a different crash speed system to monitor the position of the
the direction of the impact, and how than if the vehicle goes straight driver seat and may or may not
quickly the vehicle slows down. into the object. monitor the position of the front
Thresholds can also vary with passenger seat.
specific vehicle design.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (36,1)
The seat position sensor provides Roof-rail airbags are not intended What Makes an Airbag
information that is used to determine to inflate in rear impacts. A
if the airbags should deploy at a seat‐mounted side impact airbag is
Inflate?
reduced level or at full deployment. intended to deploy on the side of the In a deployment event, the sensing
The vehicle may or may not have vehicle that is struck. Both roof-rail system sends an electrical signal
seat‐mounted side impact airbags. airbags will deploy when either side triggering a release of gas from the
The vehicle has roof-rail airbags. of the vehicle is struck or if the inflator. Gas from the inflator fills the
See Airbag System on page 3‑30. sensing system predicts that the airbag causing the bag to break out
Seat‐mounted side impact airbags vehicle is about to roll over, or in a of the cover and deploy. The inflator,
and roof-rail airbags are intended to severe frontal impact. the airbag, and related hardware are
inflate in moderate to severe side In any particular crash, no one can all part of the airbag module.
crashes. In addition, these roof-rail say whether an airbag should have Frontal airbag modules are located
airbags are intended to inflate inflated simply because of the inside the steering wheel and
during a rollover or in a severe damage to a vehicle or because of instrument panel. For vehicles with
frontal impact. Seat‐mounted side what the repair costs were. For seat‐mounted side impact airbags,
impact airbags and roof-rail airbags frontal airbags, inflation is there are airbags modules in the
will inflate if the crash severity is determined by what the vehicle hits, side of the front seatbacks closest
above the system's designed the angle of the impact, and how to the door. For vehicles with
threshold level. The threshold level quickly the vehicle slows down. For roof-rail airbags, there are airbag
can vary with specific vehicle seat‐mounted side impact and modules in the ceiling of the vehicle,
design. roof-rail airbags, deployment is near the side windows that have
determined by the location and occupant seating positions.
severity of the side impact. In a
rollover event, roof-rail airbag
deployment is determined by the
direction of the roll.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (37,1)
How Does an Airbag Rollover capable roof-rail airbags What Will You See after
are designed to help contain the
Restrain? head and chest of occupants in the
an Airbag Inflates?
In moderate to severe frontal or outboard seating positions in the After the frontal airbags and
near frontal collisions, even belted first, second, and third rows, seat-mounted side impact airbags
occupants can contact the steering if equipped with a third row seat. inflate, they quickly deflate, so
wheel or the instrument panel. In The rollover capable roof-rail quickly that some people may not
moderate to severe side collisions, airbags are designed to help reduce even realize an airbag inflated.
even belted occupants can contact the risk of full or partial ejection in Roof-rail airbags may still be at least
the inside of the vehicle. rollover events, although no system partially inflated for some time after
can prevent all such ejections. they deploy. Some components of
Airbags supplement the protection
provided by safety belts. Frontal But airbags would not help in many the airbag module may be hot for
airbags distribute the force of the types of collisions, primarily several minutes. For location of the
impact more evenly over the because the occupant's motion is airbag modules, see What Makes
occupant's upper body, stopping not toward those airbags. See When an Airbag Inflate? on page 3‑36.
the occupant more gradually. Should an Airbag Inflate? on
Seat‐mounted side impact and page 3‑35 for more information.
roof-rail airbags distribute the force Airbags should never be regarded
of the impact more evenly over the as anything more than a supplement
occupant's upper body. to safety belts.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (38,1)
The parts of the airbag that come off the interior lamps and hazard
into contact with you may be warm, { WARNING warning flashers by using the
but not too hot to touch. There may controls for those features.
be some smoke and dust coming When an airbag inflates, there
may be dust in the air. This dust
from the vents in the deflated
airbags. Airbag inflation does not could cause breathing problems { WARNING
prevent the driver from seeing out of for people with a history of A crash severe enough to inflate
the windshield or being able to steer asthma or other breathing trouble. the airbags may have also
the vehicle, nor does it prevent To avoid this, everyone in the damaged important functions in
people from leaving the vehicle. vehicle should get out as soon as the vehicle, such as the fuel
it is safe to do so. If you have system, brake and steering
breathing problems but cannot systems, etc. Even if the vehicle
get out of the vehicle after an appears to be drivable after a
airbag inflates, then get fresh air moderate crash, there may be
by opening a window or a door. concealed damage that could
If you experience breathing make it difficult to safely operate
problems following an airbag the vehicle.
deployment, you should seek
medical attention. Use caution if you should attempt
to restart the engine after a crash
has occurred.
The vehicle may have a feature that
may automatically unlock the doors,
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags
inflate. You can lock the doors, turn
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (39,1)
4. Reinstall the child restraint 6. Restart the vehicle. properly in the seat. If this happens,
following the directions provided The passenger sensing system use the following steps to allow the
by the child restraint may or may not turn off the system to detect that person and
manufacturer and refer to airbag for a child in a child enable the right front passenger
Securing Child Restraints (Rear restraint depending upon the frontal airbag:
Seat Position) on page 3‑63 or child’s seating posture and body 1. Turn the vehicle off.
Securing Child Restraints (Right build. It is better to secure the
Front Seat Position) on 2. Remove any additional material
child restraint in a rear seat. from the seat, such as blankets,
page 3‑66 or Securing Child
Restraints (Center Front Seat If the Off Indicator is Lit for an cushions, seat covers, seat
Position) on page 3‑66. Adult-Size Occupant heaters, or seat massagers.
5. If, after reinstalling the child 3. Place the seatback in the fully
restraint and restarting the upright position.
vehicle, the on indicator is still lit, 4. Have the person sit upright in
turn the vehicle off. Then slightly the seat, centered on the seat
recline the vehicle seatback and cushion, with legs comfortably
adjust the seat cushion, extended.
if adjustable, to make sure that
the vehicle seatback is not 5. Restart the vehicle and have the
pushing the child restraint into person remain in this position for
the seat cushion. two to three minutes after the on
indicator is lit.
Also make sure the child
restraint is not trapped under the
vehicle head restraint. If this
happens, adjust the head If a person of adult size is sitting in
restraint. See Head Restraints the right front passenger seat, but
on page 3‑2. the off indicator is lit, it could be
because that person is not sitting
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (43,1)
passenger airbag(s). See Q: What if I added a snow plow? Q: Because I have a disability,
Passenger Sensing System on Will it keep the airbags from I have to get my vehicle
page 3‑39. working properly? modified. How can I find out
If you have any questions A: We have designed our airbag whether this will affect my
about this, you should contact systems to work properly under airbag system?
Customer Assistance before you a wide range of conditions, A: If you have questions, call
modify your vehicle. The phone including snow plowing with Customer Assistance. The
numbers and addresses for vehicles that have the optional phone numbers and addresses
Customer Assistance are in Snow Plow Prep Package for Customer Assistance are in
Step Two of the Customer (RPO VYU). But do not change Step Two of the Customer
Satisfaction Procedure in this or defeat the snow plow's Satisfaction Procedure in this
manual. See Customer “tripping mechanism.” If you do, manual. See Customer
Satisfaction Procedure (U.S. and it can damage your snow plow Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or and your vehicle, and it may Canada) on page 13‑1 or
Customer Satisfaction cause an airbag inflation. Customer Satisfaction
Procedure (Mexico) on Procedure (Mexico) on
page 13‑3. page 13‑3.
If the vehicle has rollover In addition, your dealer and the
roof-rail airbags, see Different service manual have information
Size Tires and Wheels on about the location of the airbag
page 10‑68 for additional sensors, sensing and diagnostic
important information. module and airbag wiring.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (46,1)
Airbag System Check Replacing Airbag System If an airbag inflates, you will need to
replace airbag system parts. See
The airbag system does not need Parts after a Crash your dealer for service.
regularly scheduled maintenance or
If the airbag readiness light stays on
replacement. Make sure the airbag
readiness light is working. See
{ WARNING after the vehicle is started or comes
Airbag Readiness Light on A crash can damage the on when you are driving, the airbag
page 5‑18. airbag systems in the vehicle. system may not work properly. Have
A damaged airbag system the vehicle serviced right away. See
Notice: If an airbag covering is Airbag Readiness Light on
damaged, opened, or broken, the may not work properly and
page 5‑18.
airbag may not work properly. Do may not protect you and your
not open or break the airbag passenger(s) in a crash, resulting
coverings. If there are any in serious injury or even death.
opened or broken airbag covers, To help make sure the airbag
have the airbag covering and/or systems are working properly
airbag module replaced. For the after a crash, have them
location of the airbags, see inspected and any necessary
Where Are the Airbags? on replacements made as soon as
page 3‑32. See your dealer for possible.
service.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (47,1)
{ WARNING { WARNING
Never allow a child to wear the
Never allow more than one child
safety belt with the shoulder belt
to wear the same safety belt. The
behind their back. A child can be
safety belt cannot properly spread
seriously injured by not wearing
the impact forces. In a crash, they
the lap-shoulder belt properly. In a
can be crushed together and
crash, the child would not be
seriously injured. A safety belt
restrained by the shoulder belt.
must be used by only one person
The child could move too far
at a time.
forward increasing the chance of
head and neck injury. The child
might also slide under the lap
(Continued)
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (49,1)
{ WARNING { WARNING
Never hold an infant or a child
Children can be seriously injured while riding in a vehicle. Due to
or strangled if a shoulder belt is crash forces, an infant or a child
wrapped around their neck and will become so heavy it is not
the safety belt continues to possible to hold it during a crash.
tighten. Never leave children For example, in a crash at only
unattended in a vehicle and never 40 km/h (25 mph), a 5.5 kg (12 lb)
allow children to play with the infant will suddenly become a
safety belts. 110 kg (240 lb) force on a person's
(Continued)
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (50,1)
In some areas of the United States Securing the Child Within the Where to Put the
and Canada, Certified Child Child Restraint
Passenger Safety Technicians
Restraint
(CPSTs) are available to inspect
and demonstrate how to correctly
{ WARNING According to accident statistics,
children and infants are safer when
use and install child restraints. In A child can be seriously injured or properly restrained in a child
the U.S., refer to the National killed in a crash if the child is not restraint system or infant restraint
Highway Traffic Safety properly secured in the child system secured in a rear seating
Administration (NHTSA) website to restraint. Secure the child position.
locate the nearest child safety seat
properly following the instructions We recommend that children and
inspection station. For CPST
that came with that child restraint. child restraints be secured in a rear
availability in Canada, check with
seat, including: an infant or a child
Transport Canada or the Provincial
riding in a rear-facing child restraint;
Ministry of Transportation office.
a child riding in a forward-facing
child seat; an older child riding in a
booster seat; and children, who are
large enough, using safety belts.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (54,1)
Depending on where you place the Lower Anchors and When installing a child restraint with
child restraint and the size of the a top tether, you must also use
child restraint, you may not be able
Tethers for Children either the lower anchors or the
to access adjacent safety belt (LATCH System) safety belts to properly secure the
assemblies or LATCH anchors for The LATCH system holds a child child restraint. A child restraint must
additional passengers or child restraint during driving or in a crash. never be attached using only the top
restraints. Adjacent seating This system is designed to make tether and anchor.
positions should not be used if the installation of a child restraint easier. In order to use the LATCH system in
child restraint prevents access to or The LATCH system uses anchors in your vehicle, you need a child
interferes with the routing of the the vehicle and attachments on the restraint that has LATCH
safety belt. child restraint that are made for use attachments. The child restraint
Wherever a child restraint is with the LATCH system. manufacturer will provide you with
installed, be sure to secure the child Make sure that a LATCH-compatible instructions on how to use the child
restraint properly. child restraint is properly installed restraint and its attachments. The
Keep in mind that an unsecured using the anchors, or use the following explains how to attach a
child restraint can move around in a vehicle's safety belts to secure the child restraint with these
collision or sudden stop and injure restraint, following the instructions attachments in your vehicle.
people in the vehicle. Be sure to that came with that restraint, and Not all vehicle seating positions or
properly secure any child restraint in also the instructions in this manual. child restraints have lower anchors
your vehicle — even when no child and attachments or top tether
is in it. anchors and attachments.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (56,1)
Lower Anchors Top Tether Anchor Your child restraint may have a
single tether (A) or a dual
tether (C). Either will have a single
attachment (B) to secure the top
tether to the anchor.
Some child restraints with top
tethers are designed for use with or
without the top tether being
attached. Others require the top
tether always to be attached. In
Canada, the law requires that
Lower anchors (A) are metal bars A top tether (A, C) anchors the forward-facing child restraints have
built into the vehicle. There are two top of the child restraint to the a top tether, and that the tether be
lower anchors for each LATCH vehicle. A top tether anchor is built attached. Be sure to read and follow
seating position that will into the vehicle. The top tether the instructions for your child
accommodate a child restraint attachment (B) on the child restraint restraint.
with lower attachments (B). connects to the top tether anchor in
the vehicle in order to reduce the
forward movement and rotation of
the child restraint during driving or in
a crash.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (57,1)
Do not fold the empty rear seat 1.2. Put the child restraint on
{ WARNING with a safety belt buckled. This the seat.
could damage the safety belt or 1.3. Attach and tighten the lower
Children can be seriously injured the seat. Unbuckle and return the
or strangled if a shoulder belt is attachments on the child
safety belt to its stowed position, restraint to the lower
wrapped around their neck and before folding the seat.
the safety belt continues to anchors.
tighten. Buckle any unused safety 1. Attach and tighten the lower 2. If the child restraint manufacturer
belts behind the child restraint so attachments to the lower recommends that the top tether
anchors. If the child restraint be attached, attach and tighten
children cannot reach them. Pull
does not have lower the top tether to the top tether
the shoulder belt all the way out
attachments or the desired anchor, if equipped. Refer to the
of the retractor to set the lock, seating position does not have
if the vehicle has one, after the child restraint instructions and
lower anchors, secure the child the following steps:
child restraint has been installed. restraint with the top tether and
the safety belts. Refer to your 2.1. Find the top tether anchor.
Notice: Do not let the LATCH child restraint manufacturer
attachments rub against the instructions and the instructions
vehicle’s safety belts. This may in this manual.
damage these parts. If necessary, 1.1. Find the lower anchors for
move buckled safety belts to the desired seating
avoid rubbing the LATCH position.
attachments.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (61,1)
. If the position you are using . If the position you are using
does not have a headrest has an adjustable headrest
or head restraint and you or head restraint and you
are using a dual tether, are using a single tether,
route the tether over the raise the headrest or head
seatback. restraint and route the
. If the position you are using tether under the headrest or
does not have a headrest head restraint and in
or head restraint and you between the headrest or
are using a single tether, head restraint posts.
route the tether over the
seatback.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (62,1)
{ WARNING
A crash can damage the LATCH
system in the vehicle. A damaged
LATCH system may not properly
. If the position you are using secure the child restraint,
has a fixed or an adjustable resulting in serious injury or even
headrest or head restraint death in a crash. To help make
and you are using a dual sure the LATCH system is
. If the position you are using
tether, route the tether working properly after a crash,
has a fixed headrest or
around the headrest or see your dealer to have the
head restraint and you are
using a single tether, route head restraint. system inspected and any
the tether around the 3. Before placing a child in the necessary replacements made as
inboard or outboard side of child restraint, make sure it is soon as possible.
the headrest or head securely held in place. To check,
restraint. grasp the child restraint at the If the vehicle has the LATCH system
LATCH path and attempt to and it was being used during a
move it side‐to‐side and crash, new LATCH system parts
back‐and‐forth. There should may be needed.
be no more than 2.5 cm (1 in) of
movement, for proper New parts and repairs may be
installation. necessary even if the LATCH
system was not being used at the
time of the crash.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (63,1)
Securing Child Restraints In Canada, the law requires that Use the following pictures to
forward-facing child restraints have determine the latch plate style:
(Rear Seat Position) a top tether, and that the tether be
When securing a child restraint in a attached.
rear seating position, study the If the child restraint does not have
instructions that came with the child the LATCH system, you will be
restraint to make sure it is using the safety belt to secure the
compatible with this vehicle. child restraint in this position. Be
If the child restraint has the LATCH sure to follow the instructions that
system, see Lower Anchors and came with the child restraint. Secure
Tethers for Children (LATCH the child in the child restraint when
System) on page 3‑55 for how and and as the instructions say.
where to install the child restraint If more than one child restraint
using LATCH. If a child restraint is needs to be installed in the rear
secured in the vehicle using a seat, be sure to read Where to Put Free‐Falling Latch Plate
safety belt and it uses a top tether, the Restraint on page 3‑53.
see Lower Anchors and Tethers for
Children (LATCH System) on The vehicle's lap‐shoulder belts for
page 3‑55 for top tether anchor the first and second row seating
locations. positions are equipped with
free‐falling latch plates. If the
Do not secure a child seat in a vehicle has a third row, the
position without a top tether anchor lap‐shoulder belts have either
if a national or local law requires free‐falling or cinching latch plates.
that the top tether be anchored, or if
the instructions that come with the
child restraint say that the top strap
must be anchored.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (64,1)
Cinching Latch Plate For third row seating positions, 3. Push the latch plate into the
1. Put the child restraint on with cinching latch plates, tilt the buckle until it clicks.
the seat. latch plate to adjust the belt if Position the release button on
needed. the buckle so that the safety belt
2. Pick up the latch plate, and run
the lap and shoulder portions of could be quickly unbuckled if
the vehicle's safety belt through necessary.
or around the restraint. The child
restraint instructions will show
you how.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (65,1)
If the child restraint has the LATCH In Canada, the law requires that
WARNING (Continued) system, see Lower Anchors and forward-facing child restraints have
Tethers for Children (LATCH a top tether, and that the tether be
fail-safe. No one can guarantee System) on page 3‑55 for how and attached.
that an airbag will not deploy where to install the child restraint
under some unusual You will be using the lap-shoulder
using LATCH. If a child restraint is belt to secure the child restraint in
circumstance, even though secured using a safety belt and it
it is turned off. this position. Follow the instructions
uses a top tether, see Lower that came with the child restraint.
Secure rear-facing child Anchors and Tethers for Children
(LATCH System) on page 3‑55 for 1. Move the seat as far back as it
restraints in a rear seat, even if
top tether anchor locations. will go before securing the
the airbag is off. If you secure a
forward-facing child restraint.
forward-facing child restraint in Do not secure a child seat in a
the right front seat, always move position without a top tether anchor 2. Put the child restraint on
the front passenger seat as far if a national or local law requires the seat.
back as it will go. It is better to that the top tether be anchored, or if 3. Pick up the latch plate, and run
secure the child restraint in a the instructions that come with the the lap and shoulder portions of
rear seat. child restraint say that the top strap the vehicle's safety belt through
must be anchored. or around the restraint. The child
See Passenger Sensing System
restraint instructions will show
on page 3‑39 for additional
you how.
information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (68,1)
4. Push the latch plate into the 5. Pull the shoulder belt all the way 6. To tighten the belt, push down
buckle until it clicks. out of the retractor to set the on the child restraint, pull the
Position the release button on lock. When the retractor lock is shoulder portion of the belt to
the buckle so that the safety belt set, the belt can be tightened but tighten the lap portion of the belt,
could be quickly unbuckled if not pulled out of the retractor. and feed the shoulder belt back
necessary. into the retractor. When installing
a forward-facing child restraint, it
may be helpful to use your knee
to push down on the child
restraint as you tighten the belt.
Try to pull the belt out of the
retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 5 and 6.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (69,1)
2 NOTES
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (1,1)
Storage 4-1
Storage Storage
Compartments
Storage Compartments
Glove Box . . . . . . . . . . . . . . . . . . . . 4-1 Glove Box
Cupholders . . . . . . . . . . . . . . . . . . . 4-1 Lift up on the glove box lever to
Armrest Storage . . . . . . . . . . . . . . 4-1 open it.
Rear Storage . . . . . . . . . . . . . . . . . 4-2
Center Console Storage . . . . . . 4-2 Cupholders
Additional Storage Features For vehicles with cupholders located
Cargo Cover . . . . . . . . . . . . . . . . . . 4-2 in the front and rear of the floor
Roof Rack System console or in the fold down armrest, Pull downward on the lid to access
adjust the front cupholders by the rear floor console cupholders.
Roof Rack System . . . . . . . . . . . . 4-3
moving the insert forward or
rearward. There could also be cupholders
located in the second and third row
seat armrest areas.
Armrest Storage
For vehicles with a rear seat
armrest, pull the loop at the top of
the armrest down to access the
cupholders.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (2,1)
4-2 Storage
Storage 4-3
To put the cover in the vehicle: Roof Rack System Notice: Loading cargo on the
1. Make sure the cover slot in the roof rack that weighs more than
91 kg (200 lbs) or hangs over the
holder faces rearward with the
round surface facing down.
{ WARNING rear or sides of the vehicle may
damage the vehicle. Load cargo
2. Then, hold the cover at an angle If something is carried on top of so that it rests evenly between
and place the cover end cap into the vehicle that is longer or wider the crossrails, making sure to
the slot in the passenger side than the roof rack — like paneling, fasten cargo securely.
trim panel. plywood, or a mattress — the
wind can catch it while the vehicle To prevent damage or loss of cargo
3. Move the other end of the cover when driving, check to make sure
forward and hold it next to the is being driven. The item being
crossrails and cargo are securely
driver side trim panel slot. carried could be violently torn off,
fastened. Loading cargo on the roof
and this could cause a collision
4. Press the end caps in, to allow rack will make the vehicle’s center
and damage the vehicle. Never of gravity higher. Avoid high speeds,
the cover to fit into the trim slot. carry something longer or wider sudden starts, sharp turns, sudden
5. Pull lightly on the cover holder to than the roof rack on top of the braking or abrupt maneuvers,
make sure it is secure. vehicle unless using a GM otherwise it may result in loss of
On extended wheelbase models certified accessory carrier. control. If driving for a long distance,
there are two cover positions. on rough roads, or at high speeds,
The slots furthest forward allow For vehicles with a roof rack, the occasionally stop the vehicle to
the cover to be used if the third rack can be used to load items. make sure the cargo remains in its
seat is removed or folded down. For roof racks that do not have place.
The cover can be installed and crossrails included, GM Certified
removed from either side. crossrails can be purchased as an
accessory. See your dealer for
additional information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (4,1)
4-4 Storage
Navigating an iPod or USB Device 3. Press and release ¨ to move up ¨ (Seek): Press to go to the next
on the Main Audio Screen one track within the selected radio station while in AM,
(Vehicles with a Navigation category. FM, or XM™.
System)
b / g (Mute/Push to Talk): Press For vehicles with or without a
1. Press and release w or c / x to silence the vehicle speakers only. navigation system:
to select the next or previous Press again to turn the sound on.
track within the selected Press ¨ to go to the next track or
For vehicles with Bluetooth or chapter while sourced to the CD or
category.
OnStar systems, press and hold for DVD slot.
2. Press and hold w or c / x to longer than two seconds to interact
move quickly through the tracks. with those systems. See Bluetooth Press ¨ to select a track or a folder
on page 7‑48 and OnStar Overview when navigating folders on an iPod
3. Press and release ¨ to move up on page 14‑1 for more information. or USB device.
one track within the selected SRCE (Source/Voice For vehicles with a navigation
category. Recognition): Press to switch system:
Navigating an iPod or USB Device between the radio and CD, and for
equipped vehicles, the DVD, front 1. Press and hold ¨ until a beep is
on the Music Navigator Screen
(Vehicles with a Navigation auxiliary, and rear auxiliary. heard, to place the radio into
System) SCAN mode. A station will play
For vehicles with the navigation for five seconds before moving
1. Press and release w or c / x system, press and hold this button to the next station.
to select the next or previous for longer than one second to
initiate voice recognition. See “Voice 2. To stop the SCAN function,
track within the selected
Recognition” in the Navigation press ¨ again.
category.
System manual for more
2. Press and hold w or c / x to information.
move quickly through the tracks
within the selected category.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (5,1)
While listening to a CD/DVD, press 8 (Mist): For a single wipe, turn Windshield Washer
and hold ¨ to quickly move forward to 8 , then release. For several
through the tracks. Release to stop wipes, hold the band on 8 longer. { WARNING
on the desired track.
9 (Off): Turns the windshield In freezing weather, do not use
+e: Press to increase volume. wipers off. the washer until the windshield is
−e: Press to decrease volume. 6 (Adjustable Interval Wipes): warmed. Otherwise the washer
Turn the band up for more frequent fluid can form ice on the
windshield, blocking your vision.
Horn wipes or down for less frequent
wipes.
To sound the horn, press the center
pad on the steering wheel. 6 (Low Speed): Slow wipes. L (Washer Fluid): Push this
paddle to spray washer fluid on the
? (High Speed): Fast wipes. windshield. The wipers clear the
Windshield Wiper/Washer Clear ice and snow from the wiper window and then either stop or
blades before using them. If frozen return to the preset speed.
to the windshield, carefully loosen or
thaw them. Damaged wiper blades
should be replaced. See Wiper
Blade Replacement on page 10‑34.
Heavy snow or ice can overload the
wiper motor. A circuit breaker will
The front wiper control is located on stop the motor until it cools down.
the turn and lane‐change lever. Turn
the band with the wiper symbol to
control the windshield wipers.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (6,1)
4. Press the trip/fuel button until If CAL should ever appear in the
the vehicle heading, for DIC display, the compass should be
example, N for North, is calibrated.
displayed in the DIC. Or, if the If the DIC display does not show a
vehicle does not have DIC heading, for example, N for North,
buttons, press and hold the trip or the heading does not change
odometer reset stem for after making turns, there may be a
two seconds to select the next strong magnetic field interfering with
available variance zone. Repeat the compass. Such interference
this step until the appropriate may be caused by a magnetic CB or
variance zone is displayed. cell phone antenna mount, a
5. If calibration is necessary, magnetic emergency light, magnetic
2. Find the vehicle's current calibrate the compass. See note pad holder, or any other
location and variance zone “Compass Calibration magnetic item. Turn off the vehicle,
number on the map. Procedure” following. move the magnetic item, then turn
on the vehicle and calibrate the
Zones 1 through 15 are Compass Calibration compass.
available. The compass can be manually
3. Press the set/reset button to calibrated. Only calibrate the
scroll through and select the compass in a magnetically clean
appropriate variance zone. and safe location, such as an open
parking lot, where driving the
vehicle in circles is not a danger.
It is suggested to calibrate away
from tall buildings, utility wires,
manhole covers, or other industrial
structures, if possible.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (8,1)
To calibrate the compass, use the 3. Press the set/reset button to Clock
following procedure: start the compass calibration. Or,
if the vehicle does not have DIC To set the time and date:
Compass Calibration Procedure buttons, press and hold the trip 1. Turn the ignition key to ACC/
1. Before calibrating the compass, odometer reset stem for ACCESSORY or ON/RUN, then
make sure the compass zone is two seconds to start the press the O button to turn the
set to the variance zone in which compass calibration.
radio on.
the vehicle is located. See 4. The DIC will display
“Compass Variance (Zone) CALIBRATING: DRIVE IN 2. Press the H button to display
Procedure” earlier in this CIRCLES. Drive the vehicle in HR, MIN, MM, DD, YYYY (hour,
section. tight circles at less than 8 km/h minute, month, day, and year).
Do not operate any switches (5 mph) to complete the 3. Press the softkey located under
such as window, sunroof, calibration. The DIC will display any one of the tabs to change
climate controls, or seats during CALIBRATION COMPLETE that setting.
the calibration procedure. for a few seconds when the
calibration is complete. The DIC 4. To increase the time or date, do
2. Press the vehicle information one of the following:
display will then return to the
button until PRESS V TO previous menu. . Press the softkey below the
CALIBRATE COMPASS selected tab.
displays. Or, if the vehicle does
not have DIC buttons, press the . Press the ¨ SEEK button.
trip odometer reset stem until
CALIBRATE COMPASS
. Press the \ FWD button.
displays. . Turn the f knob clockwise.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (9,1)
When adding electrical equipment, Power Outlet 110 Volt An indicator light on the outlet turns
be sure to follow the proper Alternative Current on to show it is in use. The light
installation instructions included comes on when the ignition is in
with the equipment. Do not use The vehicle may have a power ON/RUN and equipment requiring
equipment exceeding the outlet that can be used to plug in less than 150 watts is plugged into
maximum amperage rating of electrical equipment that uses a the outlet, and no system fault is
20 amperes. See Add-On Electrical maximum limit of 150 watts. detected.
Equipment on page 9‑90. If equipment is connected using
Notice: Hanging heavy more than 150 watts or a system
equipment from the power outlet fault is detected, a protection circuit
can cause damage not covered shuts off the power supply and the
by the vehicle warranty. The indicator light turns off. To reset the
power outlets are designed for circuit, unplug the item and plug it
accessory power plugs only, such back in or turn the Remote
as cell phone charge cords. Accessory Power (RAP) off and
then back on. See Retained
Accessory Power (RAP) on
page 9‑27.
The power outlet is not designed for Warning Lights, Gauges can indicate when there
and may not work properly, if the could be a problem with a vehicle
following are plugged in: Gauges, and function. Often gauges and warning
lights work together to indicate a
. Equipment with high initial peak Indicators problem with the vehicle.
wattage such as:
compressor-driven refrigerators Warning lights and gauges can When one of the warning lights
and electric power tools. signal that something is wrong comes on and stays on while
before it becomes serious enough driving, or when one of the gauges
. Other equipment requiring an to cause an expensive repair or
extremely stable power supply shows there may be a problem,
replacement. Paying attention to the check the section that explains what
such as: warning lights and gauges could
microcomputer-controlled to do. Follow this manual's advice.
prevent injury. Waiting to do repairs can be costly
electric blankets, touch sensor
lamps, etc. Warning lights come on when there and even dangerous.
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (12,1)
Instrument Cluster
If the vehicle is a hybrid, see the Press the reset button, located on Fuel Gauge
hybrid supplement for more the instrument panel cluster next to
information. the trip odometer display, to toggle
between the trip odometer and the
Speedometer regular odometer. Holding the reset
button for approximately one second
The speedometer shows the while the trip odometer is displayed
vehicle's speed in either kilometers resets it.
per hour (km/h) or miles per
hour (mph). To display the odometer reading
with the ignition off, press the reset
Odometer button.
The trip odometer can show how far If the vehicle is a hybrid, see the
the vehicle has been driven since hybrid supplement for more
the trip odometer was last set information.
to zero.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (14,1)
When the fuel tank is low, the FUEL Engine Oil Pressure
LEVEL LOW message appears in
the Driver Information Center (DIC).
Gauge
See Fuel System Messages on
page 5‑41 for more information.
Here are some situations owners
may experience with the fuel gauge.
None of these indicate a problem
with the fuel gauge.
. At the gas station, the fuel pump
shuts off before the gauge
reads full.
English
. It takes a little more or less fuel
The fuel gauge, when the ignition is
to fill up than the fuel gauge
on, shows how much fuel the
indicated. For example, the Metric
vehicle has left in the tank.
gauge may have indicated the
An arrow on the fuel gauge tank was half full, but it actually
indicates the side of the vehicle the took a little more or less than
fuel door is on. half the tank's capacity to fill
The gauge first indicates empty the tank.
before the vehicle is out of fuel, and . The gauge goes back to empty
the vehicle's fuel tank should be when the ignition is turned off.
filled soon.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (15,1)
will come on or the SERVICE This cycle may continue several This cycle continues several times if
BATTERY CHARGING SYSTEM times if the driver remains or the front passenger remains or
DIC message will display. See becomes unbuckled while the becomes unbuckled while the
Battery Voltage and Charging vehicle is moving. vehicle is moving.
Messages on page 5‑37 and If the driver safety belt is buckled, If the front passenger safety belt is
Charging System Light on neither the light nor the chime buckled, neither the chime nor the
page 5‑20 for more information. comes on. light comes on.
Safety Belt Reminders Passenger Safety Belt The front passenger safety belt
Reminder Light reminder light and chime may turn
Driver Safety Belt Reminder on if an object is put on the seat
Light such as a briefcase, handbag,
grocery bag, laptop, or other
There is a driver safety belt electronic device. To turn off the
reminder light on the instrument reminder light and/or chime, remove
panel cluster. the object from the seat or buckle
the safety belt.
When the vehicle is started, this
light flashes and a chime may come
on to remind front passengers to
fasten their safety belt. Then the
light stays on solid until the belt is
When the vehicle is started, this buckled.
light flashes and a chime may come See Passenger Airbag Status
on to remind the driver to fasten Indicator on page 5‑18.
their safety belt. Then the light stays
on solid until the belt is buckled.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (18,1)
Notice: Modifications made to the To prevent more serious damage to The following may correct an
engine, transmission, exhaust, the vehicle: emission system malfunction:
intake, or fuel system of the . Reduce vehicle speed. . Check that the fuel cap is fully
vehicle or the replacement of the installed. See Filling the Tank on
original tires with other than . Avoid hard accelerations.
page 9‑67. The diagnostic
those of the same Tire . Avoid steep uphill grades. system can determine if the
Performance Criteria (TPC) can fuel cap has been left off or
affect the vehicle's emission
. If towing a trailer, reduce the
amount of cargo being hauled as improperly installed. A loose or
controls and can cause this light missing fuel cap allows fuel to
to come on. Modifications to soon as it is possible.
evaporate into the atmosphere.
these systems could lead to If the light continues to flash, stop A few driving trips with the cap
costly repairs not covered by the and park the vehicle. Turn the properly installed should turn the
vehicle warranty. This could also vehicle off, wait at least 10 seconds, light off.
result in a failure to pass a and restart the engine. If the light is
required Emission Inspection/ still flashing, follow the previous
. Check that good quality fuel is
Maintenance test. See steps and see your dealer for used. Poor fuel quality causes
Accessories and Modifications on service as soon as possible. the engine not to run as
page 10‑3. efficiently as designed and may
Light On Steady: An emission cause stalling after start-up,
This light comes on during a control system malfunction has stalling when the vehicle is
malfunction in one of two ways: been detected on the vehicle. changed into gear, misfiring,
Light Flashing: A misfire condition Diagnosis and service might be hesitation on acceleration,
has been detected. A misfire required. or stumbling on acceleration.
increases vehicle emissions and These conditions might go away
could damage the emission control once the engine is warmed up.
system on the vehicle. Diagnosis
and service might be required.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (22,1)
If it does not, have the vehicle If the vehicle is a hybrid, see the StabiliTrak® OFF Light
serviced by your dealer. If the hybrid supplement for more
system is working normally the information.
indicator light then goes off.
If the ABS light stays on, turn the Tow/Haul Mode Light
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to This light comes on briefly while
reset the system. If the ABS light starting the engine.
stays on, or comes on again while
driving, the vehicle needs service. If it does not, have the vehicle
If the regular brake system warning serviced by your dealer. If the
For vehicles with the Tow/Haul
light is not on, the vehicle still has system is working normally, the
Mode feature, this light comes on
brakes, but not antilock brakes. indicator light then goes off.
when the Tow/Haul Mode has been
If the regular brake system warning activated. Press and release the Traction
light is also on, the vehicle does not Control System (TCS)/StabiliTrak
have antilock brakes and there is a For more information, see Tow/Haul
button to turn off TCS, and a
problem with the regular brakes. Mode on page 9‑36.
message displays in the DIC.
See Brake System Warning Light on
Press and briefly hold the TCS/
page 5‑23.
StabiliTrak button to turn off the
For vehicles with a Driver StabiliTrak system; the StabiliTrak
Information Center (DIC), see Brake Off light comes on and a message
System Messages on page 5‑37 for appears in the Driver Information
all brake‐related DIC messages. Center (DIC).
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (25,1)
If the StabiliTrak/TCS system is off, If the light comes on and stays on When the Light Is On Steady
the system does not assist in while driving, and a message This indicates that one or more of
controlling the vehicle. Turn on the displays in the Driver Information the tires are significantly
StabiliTrak/TCS system and the Center (DIC), have the vehicle underinflated.
indicator light turns off. serviced by the dealer. See Ride
Control System Messages on A Driver Information Center (DIC)
See StabiliTrak® System on tire pressure message may also
page 9‑47, and Ride Control System page 5‑43 for more information.
display. See Tire Messages on
Messages on page 5‑43 for more If the light flashes while driving, this page 5‑44. Stop as soon as
information. means that StabiliTrak or TCS is possible, and inflate the tires to the
assisting in controlling the vehicle. pressure value shown on the Tire
Traction Control System See StabiliTrak® System on and Loading Information label. See
(TCS)/StabiliTrak® Light page 9‑47 for more information. Tire Pressure on page 10‑57.
Tire Pressure Light When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
The TCS/StabiliTrak light comes on
See Tire Pressure Monitor
briefly when the engine is started.
For vehicles with the Tire Pressure Operation on page 10‑60.
If the light does not come on or Monitor System (TPMS), this light
stays on, have the vehicle serviced comes on briefly when the engine is
by the dealer. If the system is started. It provides information
working normally, the indicator light about tire pressures and the TPMS.
turns off.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (26,1)
Engine Oil Pressure Light If the light comes on and stays on, it light and message should go off.
means that oil is not flowing through If they do not, have the vehicle
the engine properly. The vehicle serviced by your dealer.
could be low on oil and it might
have some other system problem. Security Light
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Notice: Lack of proper engine oil
maintenance can damage the Low Fuel Warning Light
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be The security light should come on
covered by the vehicle warranty. briefly as the engine is started. If the
Check the oil level as soon as system is working normally, the
possible. Add oil if required, but indicator light turns off. If it does not
if the oil level is within the come on, have the vehicle serviced
operating range and the oil by your dealer.
pressure is still low, have the This light, under the fuel gauge,
vehicle serviced. Always follow comes on briefly while the engine is If the light stays on and the engine
the maintenance schedule for being started. does not start, there could be a
changing engine oil. This light and a chime come on problem with the theft-deterrent
when the fuel tank is low on fuel. system.
This light comes on briefly while
starting the engine. If it does not, The Driver Information Center also
have the vehicle serviced by your displays a FUEL LEVEL LOW
dealer. If the system is working message. See Fuel System
normally the indicator light then Messages on page 5‑41 for more
goes off. information. When fuel is added this
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (27,1)
This light is also used to indicate the Front Fog Lamp Light Cruise Control Light
status of the anti-theft alarm system
when the ignition is turned off. The
light will flash rapidly if the alarm
system is arming and one or more
of the monitored entry points is not
closed. The light will stay on if the
alarm is arming and all entry points
are closed.
The fog lamp light comes on when The cruise control light comes on
For information regarding this light the fog lamps are in use. whenever the cruise control is set.
and the vehicle's security system,
see Anti-theft Alarm System on The light goes out when the fog The light goes out when the cruise
page 2‑15. lamps are turned off. See Fog control is turned off. See Cruise
Lamps on page 6‑6 for more Control on page 9‑52 for more
information. information.
High-Beam On Light
outside air temperature will also be Trip/Fuel Menu Items The trip odometer can be reset to
shown in the display. The (With DIC Buttons) zero by pressing the set/reset
temperature will be shown in °C button while the trip odometer is
or °F depending on the units 3 (Trip/Fuel): Press to scroll displayed. You can also reset the
selected. through the following menu items: trip odometer while it is displayed by
T (Vehicle Information): Press Odometer pressing and holding the trip
to display the oil life, units, side odometer reset stem.
Press the trip/fuel button until
blind zone system on/off, tire ODOMETER displays. This display The trip odometer has a feature
pressure readings for vehicles with shows the distance the vehicle has called the retroactive reset. This can
the Tire Pressure Monitor System been driven in either kilometers (km) be used to set the trip odometer to
(TPMS), trailer brake gain and or miles (mi). Pressing the trip the number of kilometers (miles)
output information for vehicles with odometer reset stem will also driven since the ignition was last
the Integrated Trailer Brake Control display the odometer. turned on. This can be used if the
(ITBC) system, engine hours, trip odometer is not reset at the
compass zone setting, and compass To switch between English and beginning of the trip.
recalibration. metric measurements, see “Units”
later in this section. To use the retroactive reset feature,
U (Customization): Press to press and hold the set/reset button
customize the feature settings on Trip Odometer for at least four seconds. The trip
your vehicle. See Vehicle Press the trip/fuel button until TRIP odometer will display the number of
Personalization (With DIC Buttons) displays. This display shows the kilometers (km) or miles (mi) driven
on page 5‑47 for more information. current distance traveled in either since the ignition was last turned on
V (Set/Reset): Press to set or kilometers (km) or miles (mi) since and the vehicle was moving. Once
reset certain functions and to turn the last reset for the trip odometer. the vehicle begins moving, the trip
off or acknowledge messages on Pressing the trip odometer reset odometer will accumulate mileage.
the DIC. stem will also display the trip
odometer.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (30,1)
For example, if the vehicle was the same amount of fuel is in the the fuel used information, press and
driven 8 km (5 mi) before it is started fuel tank. This is because different hold the set/reset button while FUEL
again, and then the retroactive reset driving conditions produce different USED is displayed.
feature is activated, the display will fuel economies. Generally, freeway
show 8 km (5 mi). As the vehicle driving produces better fuel Speedometer
begins moving, the display will then economy than city driving. Fuel The speedometer shows how fast
increase to 8.2 km (5.1 mi), 8.4 km range cannot be reset. the vehicle is moving in either
(5.2 mi), etc. kilometers per hour (km/h) or miles
Average Economy per hour (mph). The speedometer
Fuel Range Press the trip/fuel button until AVG cannot be reset.
Press the trip/fuel button until FUEL ECONOMY displays. This display
RANGE displays. This display shows the approximate average Timer
shows the approximate number of liters per 100 kilometers (L/100 km) Press the trip/fuel button until
remaining kilometers (km) or or miles per gallon (mpg). This TIMER displays. This display can be
miles (mi) the vehicle can be driven number is calculated based on the used as a timer.
without refueling. The display will number of L/100 km (mpg) recorded To start the timer, press the set/
show LOW if the fuel level is low. since the last time this menu item reset button while TIMER is
The fuel range estimate is based on was reset. To reset AVG displayed. The display will show the
an average of the vehicle's fuel ECONOMY, press and hold the set/ amount of time that has passed
economy over recent driving history reset button. since the timer was last reset, not
and the amount of fuel remaining in Fuel Used including time the ignition is off.
the fuel tank. This estimate will Time will continue to be counted as
change if driving conditions change. Press the trip/fuel button until FUEL long as the ignition is on, even if
For example, if driving in traffic and USED displays. This display shows another display is being shown on
making frequent stops, this display the number of liters (L) or the DIC. The timer will record up to
may read one number, but if the gallons (gal) of fuel used since the 99 hours, 59 minutes and
vehicle is driven on a freeway, the last reset of this menu item. To reset 59 seconds (99:59:59) after which
number may change even though the display will return to zero.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (31,1)
To stop the timer, press the set/reset instantaneous fuel economy in liters Vehicle Information Menu
button briefly while TIMER is per 100 kilometers (L/100 km) or Items (With DIC Buttons)
displayed. miles per gallon (mpg). Unlike
average economy, this screen T (Vehicle Information): Press
To reset the timer to zero, press and to scroll through the following menu
hold the set/reset button while cannot be reset.
items:
TIMER is displayed. An Active Fuel Management
indicator will display on the right Oil Life
Transmission Temperature side of the DIC, while INST ECON Press the vehicle information
Press the trip/fuel button until displays on the left side. Active Fuel button until OIL LIFE REMAINING
TRANS TEMP displays. This Management allows the engine to displays. This display shows an
display shows the temperature of operate on either four or eight estimate of the oil's remaining useful
the automatic transmission fluid in cylinders, depending on your driving life. If you see 99% OIL LIFE
either degrees Celsius (°C) or demands. When Active Fuel REMAINING on the display, that
degrees Fahrenheit (°F). Management is active, V4 will means 99% of the current oil life
display on the DIC. When Active remains. The engine oil life system
Instantaneous Economy and
Fuel Management is inactive, V8 will alert you to change the oil on a
Active Fuel Management™
will display. See Active Fuel schedule consistent with your
Indicator
Management® on page 9‑30 for driving conditions.
If your vehicle has this display, more information.
press the trip/fuel button until INST
ECON V8 displays. This display Blank Display
shows the current fuel economy at a This display shows no information.
particular moment and will change
frequently as driving conditions
change. This display shows the
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (32,1)
When the remaining oil life is low, Side Blind Zone Alert the vehicle information will then be
the CHANGE ENGINE OIL SOON If your vehicle has the Side Blind displayed in the unit of
message will appear on the display. Zone Alert (SBZA) system, this measurement selected.
See “CHANGE ENGINE OIL SOON” display allows the system to be
under Engine Oil Messages on Tire Pressure
turned on or off. Once in this
page 5‑40. You should change the display, press the set/reset button to On vehicles with the Tire Pressure
oil as soon as you can. See Engine select between ON or OFF. If you Monitor System (TPMS), the
Oil on page 10‑7. In addition to the choose ON, the system will be pressure for each tire can be viewed
engine oil life system monitoring the turned on. If you choose OFF, the in the DIC. The tire pressure will be
oil life, additional maintenance is system will be turned off. When the shown in either kilopascals (kPa) or
recommended in the Maintenance SBZA system is turned off, the DIC pounds per square inch (psi). Press
Schedule in this manual. See will display the SIDE BLIND ZONE the vehicle information button until
Maintenance Schedule on ALERT SYSTEM OFF message as the DIC displays FRONT
page 11‑3 for more information. a reminder that the system has TIRES kPa (PSI) LEFT ##
Remember, you must reset the OIL been turned off. See Object RIGHT ##. Press the vehicle
LIFE display yourself after each oil Detection System Messages on information button again until the
change. It will not reset itself. Also, page 5‑41 and Side Blind Zone Alert DIC displays REAR TIRES kPa
be careful not to reset the OIL LIFE (SBZA) on page 9‑56 for more (PSI) LEFT ## RIGHT ##.
display accidentally at any time information. If a low tire pressure condition is
other than when the oil has just detected by the system while
been changed. It cannot be reset Units driving, a message advising you to
accurately until the next oil change. Press the vehicle information button add pressure in a specific tire will
To reset the engine oil life system, until UNITS displays. This display appear in the display. See Tire
see Engine Oil Life System on allows you to select between metric Pressure on page 10‑57 and Tire
page 10‑10. or English units of measurement. Messages on page 5‑44 for more
Once in this display, press the set/ information.
reset button to select between
METRIC or units ENGLISH. All of
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (33,1)
If the tire pressure display shows See “Integrated Trailer Brake Trip Odometer Reset Stem
dashes instead of a value, there Control System” under Towing Menu Items (With DIC Buttons)
may be a problem with your vehicle. Equipment on page 9‑79 for more
If this consistently occurs, see your information. Use the trip odometer reset stem to
dealer for service. view the odometer and trip
Engine Hours odometer. The Language selection
Trailer Gain and Output Press the vehicle information button and Engine Hours display can also
On vehicles with the Integrated until ENGINE HOURS displays. This be accessed with the trip odometer
Trailer Brake Control (ITBC) system, display shows the total number of reset stem.
the trailer brake display appears in hours the engine has run. Odometer
the DIC. Press the vehicle
information button until TRAILER Compass Zone Setting Press the trip odometer reset stem
GAIN and OUTPUT display. This display allows for setting the until ODOMETER displays. This
compass zone. See Compass on display shows the distance the
TRAILER GAIN shows the trailer vehicle has been driven in either
gain setting. This setting can be page 5‑6
kilometers (km) or miles (mi).
adjusted from 0.0 to 10.0 with either Compass Recalibration
a trailer connected or disconnected. Trip Odometer
This display allows for calibrating
To adjust this setting, see Press the trip odometer reset stem
the compass. See Compass on
“Integrated Trailer Brake Control until TRIP displays. This display
page 5‑6
System” under Towing Equipment shows the current distance traveled
on page 9‑79 for more information. Blank Display in either kilometers (km) or
OUTPUT shows the power output to This display shows no information. miles (mi) since the last reset for the
the trailer anytime a trailer with trip odometer.
electric brakes is connected. Output The trip odometer can be reset to
is displayed in 0 to 10 bars. Dashes zero by pressing and holding the trip
may appear in the OUTPUT display. odometer reset stem while the trip
odometer is displayed.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (34,1)
3. Continue to press and hold the The trip odometer has a feature Transmission Temperature
trip odometer reset stem to scroll called the retroactive reset. This can Press the trip odometer reset stem
through all of the available be used to set the trip odometer to until TRANS TEMP displays. This
languages. the number of kilometers (miles) display shows the temperature of
The available languages are driven since the ignition was last the automatic transmission fluid in
ENGLISH (default), FRANCAIS turned on. This can be used if the either degrees Celsius (°C) or
(French), ESPANOL (Spanish), trip odometer is not reset at the degrees Fahrenheit (°F).
and NO CHANGE. beginning of the trip.
To use the retroactive reset feature, Trailer Gain and Output
4. Once the desired language is
displayed, release the trip press and hold the trip odometer On vehicles with the Integrated
odometer reset stem to set your reset stem for at least four seconds. Trailer Brake Control (ITBC) system,
choice. The trip odometer will display the the trailer brake display appears in
number of kilometers (km) or the DIC. Press the trip odometer
Trip Odometer miles (mi) driven since the ignition reset stem until TRAILER GAIN and
Press the trip odometer reset stem was last turned on and the vehicle OUTPUT display.
until TRIP displays. This display was moving. Once the vehicle TRAILER GAIN shows the trailer
shows the current distance traveled begins moving, the trip odometer gain setting. This setting can be
in either kilometers (km) or will accumulate mileage. For adjusted from 0.0 to 10.0 with either
miles (mi) since the last reset example, if the vehicle was driven a trailer connected or disconnected.
for the trip odometer. 8 km (5 mi) before it is started again, To adjust this setting, see
and then the retroactive reset “Integrated Trailer Brake Control
The trip odometer can be reset to feature is activated, the display will
zero by pressing and holding the trip System” under Towing Equipment
show 8 km (5 mi). As the vehicle on page 9‑79 for more information.
odometer reset stem while the trip begins moving, the display will then
odometer is displayed. increase to 8.2 km (5.1 mi), 8.4 km
(5.2 mi), etc.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (36,1)
OUTPUT shows the power output to Oil Life Remember, you must reset the OIL
the trailer anytime a trailer with To access this display, the vehicle LIFE display yourself after each oil
electric brakes is connected. Output must be in P (Park). Press the trip change. It will not reset itself. Also,
is displayed in 0 to 10 bars. Dashes odometer reset stem until OIL LIFE be careful not to reset the OIL LIFE
may appear in the OUTPUT display. REMAINING displays. This display display accidentally at any time
See “Integrated Trailer Brake shows an estimate of the oil's other than when the oil has just
Control System” under Towing remaining useful life. If you see been changed. It cannot be reset
Equipment on page 9‑79 for more 99% OIL LIFE REMAINING on the accurately until the next oil change.
information. display, that means 99% of the To reset the engine oil life system,
current oil life remains. The engine see Engine Oil Life System on
Speedometer page 10‑10.
oil life system will alert you to
The speedometer shows how fast change the oil on a schedule
the vehicle is moving in either Relearn Tire Positions
consistent with your driving
kilometers per hour (km/h) or miles conditions. Your vehicle may have this display.
per hour (mph). The speedometer To access this display, the vehicle
cannot be reset. When the remaining oil life is low, must be in P (Park). If your vehicle
the CHANGE ENGINE OIL SOON has the Tire Pressure Monitor
Compass Zone Setting message will appear on the display. System (TPMS), after rotating the
This display allows for setting the See “CHANGE ENGINE OIL SOON” tires or after replacing a tire or
compass zone. See Compass on under Engine Oil Messages on sensor, the system must re-learn the
page 5‑6 for more information. page 5‑40. You should change the tire positions. To re-learn the tire
oil as soon as you can. See Engine positions, see Tire Pressure Monitor
Compass Recalibration Oil on page 10‑7. In addition to the System on page 10‑59. See Tire
This display allows for calibrating engine oil life system monitoring the Inspection on page 10‑63, Tire
the compass. See Compass on oil life, additional maintenance is Rotation on page 10‑64 and Tire
page 5‑6 for more information. recommended in the Maintenance Messages on page 5‑44 for more
Schedule in this manual. See information.
Maintenance Schedule on
page 11‑3 for more information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (37,1)
ENGINE OVERHEATED STOP ENGINE OIL HOT IDLE This message displays if low oil
ENGINE ENGINE pressure levels occur. Stop the
vehicle as soon as safely possible
This message displays and a chime This message displays when the and do not operate it until the cause
sounds if the engine cooling system engine oil becomes hotter than the of the low oil pressure has been
reaches unsafe temperatures for normal operating temperature. Stop corrected. Check the oil as soon as
operation. Stop and turn off the and allow the vehicle to idle until it possible and have the vehicle
vehicle as soon as it is safe to do so cools down. See Engine Coolant serviced by your dealer. See Engine
to avoid severe damage. This Temperature Gauge on page 5‑15. Oil on page 10‑7.
message clears when the engine
has cooled to a safe operating OIL PRESSURE LOW STOP
temperature. ENGINE Engine Power Messages
Notice: If you drive the vehicle ENGINE POWER IS REDUCED
Engine Oil Messages while the engine oil pressure is
This message displays and a chime
low, severe engine damage may
CHANGE ENGINE OIL SOON sounds when the cooling system
occur. If a low oil pressure
temperature gets too hot and the
This message displays when the warning appears on the Driver
engine further enters the engine
engine oil needs to be changed. Information Center (DIC), stop the
coolant protection mode. See
When you change the engine oil, be vehicle as soon as possible. Do
Engine Overheating on page 10‑21
sure to reset the CHANGE ENGINE not drive the vehicle until the
for further information.
OIL SOON message. See Engine cause of the low oil pressure is
Oil Life System on page 10‑10 for corrected. See Engine Oil on
information on how to reset the page 10‑7 for more information.
message. See Engine Oil on
page 10‑7 and Maintenance
Schedule on page 11‑3 for more
information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (41,1)
This message also displays when TIGHTEN GAS CAP Lamp Messages
the engine power is reduced.
This message may display along TURN SIGNAL ON
Reduced engine power can affect
with the check engine light on the
the vehicle's ability to accelerate. This message displays and a chime
instrument panel cluster if the fuel
If this message is on, but there sounds if a turn signal is left on for
cap is not tightened properly. See
is no reduction in performance, 1.2 km (0.75 mi). Move the turn
Malfunction Indicator Lamp on
proceed to your destination. The signal/multifunction lever to the off
page 5‑20. Reinstall the fuel cap
performance may be reduced the position.
fully. See Filling the Tank on
next time the vehicle is driven. The
page 9‑67. The diagnostic system
vehicle may be driven at a reduced
speed while this message is on, but
can determine if the fuel cap has Object Detection System
been left off or improperly installed. Messages
acceleration and speed may be
A loose or missing fuel cap allows
reduced. Anytime this message
stays on, the vehicle should be
fuel to evaporate into the PARK ASST BLOCKED SEE
atmosphere. A few driving trips with OWNERS MANUAL
taken to your dealer for service as
the cap properly installed should
soon as possible. This message displays if there is
turn this light and message off.
something interfering with the park
Fuel System Messages Key and Lock Messages assist system. See Ultrasonic
Parking Assist on page 9‑54 for
FUEL LEVEL LOW more information.
REPLACE BATTERY IN
This message displays and a chime REMOTE KEY
sounds if the fuel level is low. Refuel
as soon as possible. See Fuel This message displays if a Remote
Gauge on page 5‑13 and Fuel on Keyless Entry (RKE) transmitter
page 9‑63 for more information. battery is low. The battery needs to
be replaced in the transmitter. See
“Battery Replacement” under
Remote Keyless Entry (RKE)
System Operation on page 2‑3.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (42,1)
PARK ASSIST OFF SERVICE SIDE BLIND ZONE SIDE BLIND ZONE SYSTEM
After the vehicle has been started, ALERT SYSTEM UNAVAILABLE
this message displays to remind the If your vehicle has the Side Blind If your vehicle has the Side Blind
driver that the URPA system has Zone Alert (SBZA) system and this Zone Alert (SBZA) system, this
been turned off. Press the set/reset message displays, both SBZA message displays when the SBZA
button or the trip odometer reset displays will remain on indicating system is disabled because the
stem to acknowledge this message there is a problem with the SBZA sensor is blocked and cannot detect
and clear it from the DIC display. To system. If these displays remain on vehicles in your blind zone. The
turn the URPA system back on, see after continued driving, the system sensor may be blocked by mud, dirt,
Ultrasonic Parking Assist on needs service. See your dealer. See snow, ice, or slush. This message
page 9‑54. Side Blind Zone Alert (SBZA) on may also display during heavy rain
page 9‑56 for more information. or due to road spray. It may also
SERVICE PARK ASSIST come on when driving in isolated
This message displays if there is a SIDE BLIND ZONE ALERT areas with no guardrails, trees,
problem with the Ultrasonic Rear SYSTEM OFF or road signs and light traffic. Your
Parking Assist (URPA) system. Do If your vehicle has the Side Blind vehicle does not need service. For
not use this system to help you Zone Alert (SBZA) system, this cleaning instructions, see “Washing
park. See Ultrasonic Parking Assist message displays when the SBZA Your Vehicle” in Exterior Care on
on page 9‑54 for more information. system has been turned off. See page 10‑99. See Side Blind Zone
See your dealer for service. Side Blind Zone Alert (SBZA) on Alert (SBZA) on page 9‑56 for more
page 9‑56 and Driver Information information.
Center (DIC) on page 5‑28 for more
information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (43,1)
STABILITRAK OFF may also The message turns off as soon as off the engine. See Immobilizer
display when the stability control the conditions that caused the Operation on page 2‑17 for more
has been automatically disabled. message to be displayed are no information.
There are several conditions that longer present.
can cause this message to appear. Tire Messages
. One condition is overheating, Airbag System Messages
SERVICE TIRE MONITOR
which could occur if StabiliTrak SERVICE AIR BAG
activates continuously for an
SYSTEM
extended period of time. This message displays if there is a On vehicles with the Tire Pressure
problem with the airbag system. Monitor System (TPMS), this
. The message also displays if the
Have your dealer inspect the message displays if a part on the
brake system warning light is on.
system for problems. See Airbag TPMS is not working properly. The
See Brake System Warning
Readiness Light on page 5‑18 and tire pressure light also flashes and
Light on page 5‑23.
Airbag System on page 3‑30 for then remains on during the same
. The message could display if the more information. ignition cycle. See Tire Pressure
stability system takes longer Light on page 5‑25. Several
than usual to complete its Anti-theft Alarm System conditions may cause this message
diagnostic checks due to driving to appear. See Tire Pressure
conditions.
Messages
Monitor Operation on page 10‑60 for
. The message displays if an SERVICE THEFT DETERRENT more information. If the warning
engine or vehicle related SYSTEM comes on and stays on, there may
problem has been detected and be a problem with the TPMS. See
This message displays when there your dealer.
the vehicle needs service. See is a problem with the theft-deterrent
your dealer. system. The vehicle may or may not
restart so you may want to take the
vehicle to your dealer before turning
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (45,1)
TIRE LEARNING ACTIVE than one tire pressure message at a the vehicle and check for the
time. To read the other messages message on the DIC display. If the
On vehicles with the Tire Pressure
that may have been sent at the message is still displayed or
Monitor System (TPMS), this
same time, press the set/reset appears again when you begin
message displays when the TPMS
button or the trip odometer reset driving, the four-wheel-drive system
is re-learning the tire positions on
stem. If a tire pressure message needs service. See your dealer.
your vehicle. The tire positions must
appears on the DIC, stop as soon
be re-learned after rotating the tires TRANSMISSION HOT IDLE
as you can. Have the tire pressures
or after replacing a tire or sensor. ENGINE
checked and set to those shown on
See Tire Inspection on page 10‑63,
the Tire Loading Information label. Notice: Do not drive the vehicle
Tire Rotation on page 10‑64, Tire
See Tires on page 10‑49, Vehicle while the transmission fluid is
Pressure Monitor System on
Load Limits on page 9‑16, and Tire overheating and the transmission
page 10‑59, and Tire Pressure on
Pressure on page 10‑57. The DIC temperature warning is displayed
page 10‑57 for more information.
also shows the tire pressure values. on the instrument panel cluster
TIRE LOW ADD AIR TO TIRE See “DIC Operation and Displays and/or DIC, or the transmission
(With DIC Buttons)” earlier in this can be damaged. This could lead
On vehicles with the Tire Pressure section.
Monitor System (TPMS), this to costly repairs that would not
message displays when the be covered by the warranty.
pressure in one or more of the
Transmission Messages This message displays along with a
vehicle's tires needs to be checked. SERVICE 4 WHEEL DRIVE sound if the transmission fluid in the
This message also displays vehicle gets hot. Driving with the
LEFT FRT (left front), RIGHT FRT This message displays if a problem transmission fluid temperature high
(right front), LEFT RR (left rear), occurs with the four-wheel-drive can cause damage to the vehicle.
or RIGHT RR (right rear) to indicate system. If this message appears, Stop the vehicle and let it idle to
the location of the low tire. The low stop as soon as possible and turn allow the transmission to cool. This
tire pressure warning light will also off the vehicle. Make sure the key is message clears and the chime
come on. See Tire Pressure Light in the LOCK/OFF position for at stops when the fluid temperature
on page 5‑25. You can receive more least one minute and then restart reaches a safe level.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (46,1)
Press the customization button until NO CHANGE: No change will be Press the customization button until
the PRESS V TO DISPLAY IN made to this feature. The current AUTO DOOR LOCK appears on the
ENGLISH screen appears on the setting will remain. DIC display. Press the set/reset
DIC display. Press the set/reset To select a setting, press the set/ button once to access the settings
button once to display all DIC reset button while the desired for this feature. Then press the
messages in English. setting is displayed on the DIC. customization button to scroll
through the following settings:
DISPLAY LANGUAGE You can also change the language
by pressing the trip odometer reset SHIFT OUT OF PARK (default):
This feature allows you to select the The doors will automatically lock
language in which the DIC stem. See “Language” under DIC
Operation and Displays (Without when the vehicle is shifted out of
messages will appear. P (Park).
DIC Buttons) earlier in this section
Press the customization button until for more information. AT VEHICLE SPEED: The doors
the DISPLAY LANGUAGE screen will automatically lock when the
appears on the DIC display. Press AUTO DOOR LOCK vehicle speed is above 8 mph
the set/reset button once to access This feature allows you to select (13 km/h) for 3 seconds.
the settings for this feature. Then when the vehicle's doors will
press the customization button to NO CHANGE: No change will be
automatically lock. See Automatic made to this feature. The current
scroll through the following settings: Door Locks on page 2‑9 for more setting will remain.
ENGLISH (default): All messages information.
will appear in English. To select a setting, press the set/
reset button while the desired
FRANCAIS: All messages will setting is displayed on the DIC.
appear in French.
ESPANOL: All messages will
appear in Spanish.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (49,1)
AUTO DOOR UNLOCK ALL AT KEY OUT: All of the doors Press the customization button until
This feature allows you to select will unlock when the key is taken REMOTE DOOR LOCK appears on
whether or not to turn off the out of the ignition. the DIC display. Press the set/reset
automatic door unlocking feature. ALL IN PARK (default): All of the button once to access the settings
It also allows you to select which doors will unlock when the vehicle is for this feature. Then press the
doors and when the doors will shifted into P (Park). customization button to scroll
automatically unlock. See Automatic through the following settings:
NO CHANGE: No change will be
Door Locks on page 2‑9 for more made to this feature. The current OFF: There will be no feedback
information. setting will remain. when you press the lock button on
Press the customization button until the RKE transmitter.
To select a setting, press the set/
AUTO DOOR UNLOCK appears on reset button while the desired LIGHTS ONLY: The exterior lamps
the DIC display. Press the set/reset setting is displayed on the DIC. will flash when you press the lock
button once to access the settings button on the RKE transmitter.
for this feature. Then press the REMOTE DOOR LOCK HORN ONLY: The horn will sound
customization button to scroll This feature allows you to select the on the second press of the lock
through the following settings: type of feedback you will receive button on the RKE transmitter.
OFF: None of the doors will when locking the vehicle with the HORN & LIGHTS (default): The
automatically unlock. Remote Keyless Entry (RKE) exterior lamps will flash when you
DRIVER AT KEY OUT: Only the transmitter. You will not receive press the lock button on the RKE
driver door will unlock when the key feedback when locking the vehicle transmitter, and the horn will sound
is taken out of the ignition. with the RKE transmitter if the doors when the lock button is pressed
are open. See Remote Keyless again within five seconds of the
DRIVER IN PARK: Only the driver Entry (RKE) System Operation on
door will unlock when the vehicle is previous command.
page 2‑3 for more information.
shifted into P (Park) .
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (50,1)
NO CHANGE: No change will be Press the customization button until DELAY DOOR LOCK
made to this feature. The current REMOTE DOOR UNLOCK appears This feature allows you to select
setting will remain. on the DIC display. Press the set/ whether or not the locking of the
To select a setting, press the set/ reset button once to access the vehicle's doors and liftgate will be
reset button while the desired settings for this feature. Then press delayed. When locking the doors
setting is displayed on the DIC. the customization button to scroll and liftgate with the power door lock
through the following settings: switch and a door or the liftgate is
REMOTE DOOR UNLOCK LIGHTS OFF: The exterior lamps open, this feature will delay locking
This feature allows you to select the will not flash when you press the the doors and liftgate until
type of feedback you will receive unlock button on the RKE five seconds after the last door is
when unlocking the vehicle with the transmitter. closed. You will hear three chimes
Remote Keyless Entry (RKE) LIGHTS ON (default): The exterior to signal that the delayed locking
transmitter. You will not receive lamps will flash when you press the feature is in use. The key must be
feedback when unlocking the unlock button on the RKE out of the ignition for this feature to
vehicle with the RKE transmitter if transmitter. work. You can temporarily override
the doors are open. See Remote delayed locking by pressing the
Keyless Entry (RKE) System NO CHANGE: No change will be power door lock switch twice. See
Operation on page 2‑3 for more made to this feature. The current Delayed Locking on page 2‑9 for
information. setting will remain. more information.
To select a setting, press the set/
reset button while the desired
setting is displayed on the DIC.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (51,1)
Press the customization button until Press the customization button until APPROACH LIGHTING
DELAY DOOR LOCK appears on EXIT LIGHTING appears on the DIC This feature allows you to select
the DIC display. Press the set/reset display. Press the set/reset button whether or not to have the exterior
button once to access the settings once to access the settings for this lights turn on briefly during low light
for this feature. Then press the feature. Then press the periods after unlocking the vehicle
customization button to scroll customization button to scroll using the Remote Keyless Entry
through the following settings: through the following settings: (RKE) transmitter.
OFF: There will be no delayed OFF: The exterior lamps will not Press the customization button until
locking of the vehicle's doors. turn on. APPROACH LIGHTING appears on
ON (default): The doors will not 30 SECONDS (default): The the DIC display. Press the set/reset
lock until 5 seconds after the last exterior lamps will stay on for button once to access the settings
door or the liftgate is closed. 30 seconds. for this feature. Then press the
NO CHANGE: No change will be 1 MINUTE: The exterior lamps will customization button to scroll
made to this feature. The current stay on for 1 minute. through the following settings:
setting will remain. 2 MINUTES: The exterior lamps will OFF: The exterior lights will not
To select a setting, press the set/ stay on for 2 minutes. turn on when you unlock the vehicle
reset button while the desired with the RKE transmitter.
NO CHANGE: No change will be
setting is displayed on the DIC. made to this feature. The current ON (default): If it is dark enough
setting will remain. outside, the exterior lights will turn
EXIT LIGHTING on briefly when you unlock the
This feature allows you to select the To select a setting, press the set/ vehicle with the RKE transmitter.
amount of time you want the reset button while the desired
exterior lamps to remain on when it setting is displayed on the DIC.
is dark enough outside. This
happens after the key is turned from
ON/RUN to LOCK/OFF.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (52,1)
The lights will remain on for Press the customization button until PARK TILT MIRRORS
20 seconds or until the lock button CHIME VOLUME appears on the If your vehicle has this feature, it
on the RKE transmitter is pressed, DIC display. Press the set/reset allows you to select whether or not
or the vehicle is no longer off. See button once to access the settings the outside mirror(s) will
Remote Keyless Entry (RKE) for this feature. Then press the automatically tilt down when the
System Operation on page 2‑3 for customization button to scroll vehicle is shifted into R (Reverse).
more information. through the following settings: See Park Tilt Mirrors on page 2‑22
NO CHANGE: No change will be NORMAL: The chime volume will for more information.
made to this feature. The current be set to a normal level. Press the customization button until
setting will remain. LOUD: The chime volume will be PARK TILT MIRRORS appears on
To select a setting, press the set/ set to a loud level. the DIC display. Press the set/reset
reset button while the desired NO CHANGE: No change will be button once to access the settings
setting is displayed on the DIC. made to this feature. The current for this feature. Then press the
setting will remain. customization button to scroll
CHIME VOLUME through the following settings:
This feature allows you to select the There is no default for chime
volume. The volume will stay at the OFF (default): Neither outside
volume level of the chime. mirror will be tilted down when the
last known setting.
vehicle is shifted into R (Reverse).
To select a setting, press the set/
reset button while the desired DRIVER MIRROR: The driver
setting is displayed on the DIC. outside mirror will be tilted down
when the vehicle is shifted into
R (Reverse).
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (53,1)
PASSENGER MIRROR: The Press the customization button until the key back in the ignition and
passenger outside mirror will be EASY EXIT RECALL appears on remove it again, the seat will stay in
tilted down when the vehicle is the DIC display. Press the set/reset the original exit position, unless a
shifted into R (Reverse). button once to access the settings memory recall took place prior to
BOTH MIRRORS: The driver and for this feature. Then press the removing the key again.
passenger outside mirrors will be customization button to scroll NO CHANGE: No change will be
tilted down when the vehicle is through the following settings: made to this feature. The current
shifted into R (Reverse). DOOR BUTTON ONLY: No setting will remain.
NO CHANGE: No change will be automatic seat exit recall will occur. To select a setting, press the set/
made to this feature. The current The recall will only occur after reset button while the desired
setting will remain. pressing the easy exit seat button. setting is displayed on the DIC.
To select a setting, press the set/ BUTTON & KEY OUT (default): If
the features are enabled through the EASY EXIT SETUP
reset button while the desired
setting is displayed on the DIC. EASY EXIT SETUP menu, the If your vehicle has this feature, it
driver seat will move back when the allows you to select which areas will
EASY EXIT RECALL key is removed from the ignition or recall with the automatic easy exit
If your vehicle has this feature, it after pressing the easy exit seat seat feature. It also allows you to
allows you to select your preference button. turn off the automatic easy exit
for the automatic easy exit seat The automatic easy exit seat feature. See Memory Seats on
feature. See Memory Seats on movement will only occur one time page 3‑8 and EASY EXIT RECALL
page 3‑8 for more information. after the key is removed from the earlier for more information.
ignition. If the automatic movement
has already occurred, and you put
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (54,1)
Press the customization button until Press the customization button until REMOTE START
EASY EXIT SETUP appears on the MEMORY SEAT RECALL appears If your vehicle has this feature, it
DIC display. Press the set/reset on the DIC display. Press the set/ allows you to turn the remote start
button once to access the settings reset button once to access the off or on. The remote start feature
for this feature. Then press the settings for this feature. Then press allows you to start the engine from
menu up/down button to scroll the customization button to scroll outside of the vehicle using the
through the following settings: through the following settings: Remote Keyless Entry (RKE)
OFF: No automatic seat exit will OFF (default): No remote memory transmitter. See Remote Vehicle
recall. seat recall will occur. Start on page 2‑6 for more
SEAT ONLY (Default): The driver ON: The driver seat and, on some information.
seat will recall. vehicles, the outside mirrors will Press the customization button until
NO CHANGE: No change will be automatically move to the stored REMOTE START appears on the
made to this feature. The current driving position when the unlock DIC display. Press the set/reset
setting will remain. button on the Remote Keyless Entry button once to access the settings
(RKE) transmitter is pressed. On for this feature. Then press the
To select a setting, press the set/ some vehicles with the adjustable customization button to scroll
reset button while the desired throttle and brake pedal feature, the through the following settings:
setting is displayed on the DIC. pedals will also automatically move. OFF: The remote start feature will
MEMORY SEAT RECALL NO CHANGE: No change will be be disabled.
If your vehicle has this feature, it made to this feature. The current ON (default): The remote start
allows you to select your preference setting will remain. feature will be enabled.
for the remote memory seat recall To select a setting, press the set/
feature. See Memory Seats on reset button while the desired
page 3‑8 for more information. setting is displayed on the DIC.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (55,1)
Universal Remote This system provides a way to the lease ends. See “Erasing
replace up to three remote control Universal Home Remote Buttons” in
System transmitters used to activate this section.
devices such as garage door Park the vehicle outside of the
See Radio Frequency Statement on
openers, security systems, and garage when programming a garage
page 13‑22 for information
home automation devices. door. Be sure that people and
regarding Part 15 of the Federal
Communications Commission (FCC) Do not use this system with any objects are clear of the garage door
rules and Industry Canada garage door opener that does not or gate that is being programmed.
Standards RSS-GEN/210/220/310. have the stop and reverse feature.
This includes any garage door Programming Universal Home
Universal Remote System opener model manufactured before Remote — Rolling Code
April 1, 1982. For questions or help programming
Programming
Read the instructions completely the Universal Home Remote
before attempting to program the System, call 1-866-572-2728 or go
transmitter. Because of the steps to www.learcar2u.com.
involved, it may be helpful to have Most garage door openers sold
another person assist with after 1996 are Rolling Code units.
programming the transmitter.
Programming a garage door opener
Be sure to keep the original remote involves time-sensitive actions, so
Vehicles with the Universal Remote control transmitter for use in other read the entire procedure before
System will have these buttons vehicles, as well as for future starting. Otherwise, the device will
located in the headliner. programming. Only the original time out and the procedure will have
remote control transmitter is needed to be repeated.
for Fixed Code programming. The
programmed buttons should be
erased when the vehicle is sold or
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (57,1)
To program another Rolling Code Programming a garage door opener garage door opener is a Fixed
device such as an additional garage involves time-sensitive actions, so Code unit. If you do not see a
door opener, a security device, read the entire procedure before row of dip switches, return
or home automation device, repeat starting. Otherwise, the device will to the previous section for
Steps 1 through 5, choosing a time out and the procedure will have Programming Universal Home
different function button in Step 3 to be repeated. Remote — Rolling Code.
than what was used for the garage Your hand-held transmitter can
door opener. have between 8 to 12 dip
If these instructions do not work, the switches depending on the
garage door opener is probably a brand of transmitter.
Fixed Code unit. Follow the The garage door opener receiver
programming instructions that follow (motor head unit) could also
for a Fixed Code garage door have a row of dip switches that
opener. can be used when programming
Programming Universal Home the Universal Home Remote.
Remote — Fixed Code If the total number of switches
on the motor head and
For questions or help programming hand-held transmitter are
the Universal Home Remote different, or if the dip switch
System, call 1-866-572-2728 or go To program up to three devices: settings are different, use the dip
to www.learcar2u.com. 1. To verify that the garage door switch settings on the motor
Most garage door openers sold opener is a Fixed Code unit, head unit to program the
before 1996 are Fixed Code units. remove the battery cover on the Universal Home Remote. The
hand-held transmitter supplied motor head dip switch settings
by the manufacturer of the can also be used when the
garage door opener motor. original hand-held transmitter is
If there is a row of dip switches not available.
similar to the graphic above, the
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (59,1)
4. The indicator lights will blink 6. Press and hold the button that
slowly. Enter each switch setting will be used to control the
from Step 2 into your vehicle's garage door until the garage
Universal Home Remote. door moves. The indicator light
You will have two and above the selected button
one-half minutes to complete should slowly blink. This button
Step 4. Now press one button on may need to be held for up to
the Universal Home Remote for 55 seconds.
each switch setting as follows: 7. Immediately release the button
. If you wrote “Left,” press when the garage door moves.
the left button (A) in the The indicator light will blink
vehicle. rapidly until programming is
A. Left Button (Up, +, or On) complete.
. If you wrote “Right,” press
B. Middle Button the right button (C) in the 8. Press and release the same
(Middle, 0, or Neutral) vehicle. button again. The garage door
C. Right Button . If you wrote “Middle,” press should move, confirming that
(Down, −, or Off) the middle button (B) in the programming is successful and
vehicle. complete.
Universal Remote System Erasing Universal Home For help or information on the
Remote Buttons Universal Home Remote System,
Operation call the customer assistance phone
Press and hold the appropriate The programmed buttons should be number under Customer Assistance
button for at least half of a second. erased when the vehicle is sold or Offices (U.S. and Canada) on
The indicator light will come on the lease ends. page 13‑5 or Customer Assistance
while the signal is being transmitted. To erase either Rolling Code or Offices (Mexico) on page 13‑6.
Fixed Code settings on the
Reprogramming Universal Universal Home Remote device:
Home Remote Buttons
1. Press and hold the two outside
Any of the three buttons can be buttons at the same time for
reprogrammed by repeating the approximately 20 seconds, until
instructions. the indicator lights, located
directly above the buttons, begin
to blink rapidly.
2. Once the indicator lights begin to
blink, release both buttons. The
codes from all buttons will be
erased.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (62,1)
2 NOTES
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (1,1)
Lighting 6-1
6-2 Lighting
The exterior lamps control has four ; (Parking Lamps): Turns on the turning off to prevent the battery
positions: parking lamps together with the from being drained. Turn the
O (Off): Turns off the automatic following: headlamp control to off and then
headlamps and Daytime Running back to the headlamp on position to
. Instrument Panel Lights make the headlamps stay on for an
Lamps (DRL). Turn the headlamp
control to the off position again to
. Taillamps additional 10 minutes.
turn the automatic headlamps or . License Plate Lamps
DRL back on. Exterior Lamps Off
2 (Headlamps): Turns on the
Reminder
For vehicles first sold in Canada, headlamps together with the
the off position will only work when following lamps listed below. A reminder chime will sound when
the vehicle is shifted into P (Park). the headlamps or parking lamps are
. Parking Lamps
AUTO (Automatic): Automatically manually turned on and the ignition
. Instrument Panel Lights is off and a door is open. To disable
turns on the headlamps at normal
brightness, together with the . Taillamps the chime, turn the light off.
following: . License Plate Lamps
.
Headlamp High/
Parking Lamps When the headlamps are turned on Low-Beam Changer
. Instrument Panel Lights while the vehicle is on, the
headlamps will turn off automatically 5 3 (Headlamp High/Low Beam
. Taillamps Changer): To change the
10 minutes after the ignition is
. License Plate Lamps turned off. When the headlamps are headlamps from low to high beam,
turned on while the vehicle is off, push the lever toward the instrument
the headlamps will stay on for panel. To return to low-beam
10 minutes before automatically headlamps, pull the multifunction
lever toward you. Then release it.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (3,1)
Lighting 6-3
6-4 Lighting
Lighting 6-5
To idle the vehicle with the Hazard Warning Flashers Turn and Lane-Change
automatic headlamp system off, turn
the control to the off position.
Signals
The headlamps will also stay on
after you exit the vehicle. This
feature can be programmed using
the Driver Information Center (DIC).
See Vehicle Personalization (With
DIC Buttons) on page 5‑47.
If the vehicle is not equipped with
DIC buttons, exit lighting is
automatic. When it is dark enough
outside, the exterior lamps remain An arrow on the instrument panel
on for 30 seconds after the ignition cluster flashes in the direction of the
is moved from ON/RUN to turn or lane change.
LOCK/OFF. | (Hazard Warning Flashers):
Press this button located on top of Move the lever all the way up or
For vehicles without a radio, the the steering column, to make the down to signal a turn.
instrument panel light remains on for front and rear turn signal lamps
30 seconds with the driver door flash on and off. This warns others
closed. For vehicles with a radio, that you are having trouble. Press
the instrument panel light remains again to turn the flashers off.
on for 10 minutes with the driver
door closed. See Retained When the hazard warning flashers
Accessory Power (RAP) on are on, the vehicle's turn signals will
page 9‑27. not work.
The regular headlamp system can
be turned on when needed.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (6,1)
6-6 Lighting
Raise or lower the lever for less Turn Signal On Chime The ignition must be in the ON/RUN
than one second until the arrow If the turn signal is left on for more position for the fog lamps to
starts to flash to signal a lane than 1.2 km (0.75 mi), a chime will come on.
change. This causes the turn sound at each flash of the turn # (Fog Lamps): Press to turn the
signals to automatically flash signal and the message TURN fog lamps on or off. A light will come
three times. It will flash six times if SIGNAL ON will also appear in the on in the instrument panel cluster.
tow-haul mode is active. Holding the Driver Information Control (DIC). To
turn signal lever for more than When the fog lamps are turned on,
turn the chime and message off, the parking lamps automatically
one second will cause the turn move the turn signal lever to the off
signals to flash until you release the turn on.
position.
lever. When the headlamps are changed
The lever returns to its starting Fog Lamps to high beam, the fog lamps also go
position whenever it is released. off. When the high-beam headlamps
are turned off, the fog lamps will
If after signaling a turn or a lane come on again.
change the arrows flash rapidly or
do not come on, a signal bulb could Some localities have laws that
be burned out. require the headlamps to be on with
the fog lamps.
Have the bulbs replaced. If the bulb
is not burned out, check the fuse.
See Fuses and Circuit Breakers on
page 10‑41.
For vehicles with fog lamps, the
control is located next to the exterior
lamps control on the instrument
panel, to the left of the steering
column.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (7,1)
Lighting 6-7
6-8 Lighting
Lighting 6-9
6-10 Lighting
To minimize taking your eyes off the Notice: Contact your dealer Navigation/Radio System
road while driving, do the following before adding any equipment.
For vehicles with a navigation radio
while the vehicle is parked: Adding audio or communication system, see the separate Navigation
. Become familiar with the equipment could interfere with System manual.
operation and controls of the the operation of the engine, radio,
audio system. or other systems, and could Theft-Deterrent Feature
. Set up the tone, speaker damage them. Follow federal
rules covering mobile radio and TheftLock® is designed to
adjustments, and preset radio discourage theft of the vehicle's
stations. telephone equipment.
radio by learning a portion of the
For more information, see Defensive The vehicle has Retained Vehicle Identification Number (VIN).
Driving on page 9‑3. Accessory Power (RAP). With RAP, The radio does not operate if it is
the audio system can be played stolen or moved to a different
This vehicle's audio system may be even after the ignition is turned off. vehicle.
equipped with a noise reduction See Retained Accessory Power
system which can work improperly if (RAP) on page 9‑27 for more
the audio amplifier, engine information.
calibrations, exhaust system,
microphones, radio, or speakers are
modified or replaced. This could
result in more noticeable engine
noise at certain speeds.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (3,1)
Operation
Radio with CD (MP3) Shown, Radio with USB and CD (MP3) Similar
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (4,1)
To activate: control tab by doing one of the To quickly adjust all tone and
1. Set the radio volume to the following: speaker controls to the middle
desired level. . Pressing the f knob. position, press the f knob for more
than two seconds until a beep
2. Press the MENU button to . Press the softkey under the sounds.
display the radio setup menu. desired tab.
EQ (Equalization): Press this
3. Press the softkey under the 3. Adjust the setting by doing one button to choose bass and treble
AUTO VOLUM (automatic of the following: equalization settings designed for
volume) tab on the radio display. different types of music. Selecting
. Turn the f knob clockwise
4. Press the softkey under the ON MANUAL or changing bass or
tab. The display times out after or counterclockwise. treble, returns the EQ to the manual
approximately 10 seconds. . Press the ¨ SEEK, or bass and treble settings.
For additional information on © SEEK button. Unique EQ settings can be saved
AudioPilot, please visit for each source.
www.bose.com/audiopilot. . Press the \ FWD, or
If the radio has a Bose audio
Setting the Tone (Bass/ s REV button. system, the EQ settings are either
Midrange/Treble) If a station's frequency is weak or if MANUAL or TALK.
there is static, decrease the treble. Digital Signal Processing (DSP):
BASS/MID/TREB (Bass, Midrange,
or Treble): To adjust the bass, To quickly adjust bass, midrange, Press the EQ button to change the
midrange, or treble: or treble to the middle position, DSP settings (only available on
press the softkey positioned under Bose systems with the LTZ option
1. Press the f knob until the tone the BASS, MID, or TREB tab for package). DSP settings provide a
control tabs display. more than two seconds. A beep choice of different listening
sounds and the level adjusts to the experiences.
2. Highlight the desired tone
middle position.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (7,1)
The following DSP settings are Adjusting the Speakers To quickly adjust all speaker and
available: (Balance/Fade) tone controls to the middle position,
. Normal — Select this setting to BAL/FADE (Balance/Fade): To press the f knob for more than
adjust the audio for normal adjust the balance or fade: 2 seconds.
mode. This provides the best If the Rear Seat Audio (RSA) is
sound quality for all seating 1. Press the f knob until the turned on, the radio disables FADE
positions. speaker control tabs display. and mutes the rear speakers.
. Driver — Select this setting to 2. Highlight the desired speaker
adjust the audio for the driver to control tab by doing one of the Radio Messages
receive the best possible sound following: Calibration Error: The audio
quality. system has been calibrated
. Pressing the f knob. for the vehicle from the factory.
. Rear — Select this setting to . Press the softkey under the If Calibration Error displays, it
adjust the audio for the rear seat
desired tab. means that the radio has not been
passengers to receive the best
configured properly for the vehicle
possible sound quality. 3. Adjust the setting by doing one
and it must be returned to your
. Surround of the following:
dealer for service.
(Centerpoint®) — Select this . Turn the f knob clockwise Locked or Loc: One of these
setting to enable Bose or counterclockwise. messages will display when the
Centerpoint. Centerpoint signal
TheftLock® system has locked up
processing produces a surround . Press the ¨ SEEK, or
the radio. Take the vehicle to your
sound listening experience from © SEEK button. dealer for service.
a CD or XM stereo digital audio
source. Centerpoint delivers five . Press the \ FWD, or If any error occurs repeatedly or if
independent audio channels s REV button. an error cannot be corrected,
from conventional two channel contact your dealer.
stereo recordings. (Not available
for AM or FM.)
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (8,1)
4 (Information) (XM Satellite Radio FAV (Favorites): Press to select To go to the previous or next XM
Service): For vehicles with XM, different favorites pages for stored station in the selected category,
press 4 to display additional text radio stations. do one of the following:
information related to the current CAT (Category): The CAT button is . Turn the f knob.
XM channel. If information is used to find XM channels when the
available, the song title information radio is in the XM mode.
. Press the softkey below the
displays on the top line of the right or left arrows in the
display and artist information
Finding a Category (CAT) category tab.
displays on the bottom line. When Station . Press © SEEK or ¨ SEEK.
information is not available, To find XM channels in a category:
“NO INFO” displays. 3. To exit the category search
1. Press the CAT button to display mode, press the FAV button or
Finding a Channel the category tabs. Continue BAND button to display the
pressing the CAT button until the favorites again.
BAND: Press to switch between desired category name displays.
AM, FM, or XM™, if equipped. Adding and Removing Categories
. Radios with CD and DVD
f (Tune):Turn to manually select can also navigate the Categories cannot be added or
an XM channel. category list by pressing the removed while the vehicle is moving
© SEEK: Press to go to the \ FWD or the s REV faster than 8 km/h (5 mph).
previous XM channel. buttons. To add or remove a category:
¨ SEEK: Press to go to the next 2. Press either of the two softkeys 1. Press the MENU button.
XM channel. below the desired category tab
to immediately tune to the first 2. Press the softkey located below
s REV: Press to go to the
XM station in that category. the XM CAT tab.
previous XM category.
3. Turn the f knob to display the
\ FWD: Press to go to the next
category to add or remove.
XM category.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (11,1)
4. Press the softkey located under Storing an XM Channel as a 4. Press the FAV button, or let the
the Add or Remove tab. Favorite menu time out, to return to the
To restore all removed To store a station as a favorite: original main radio screen
categories, press the softkey showing the radio station
1. Tune to an XM channel. frequency tabs and to begin the
under the Restore All tab.
2. Press the FAV button to display process of programming
5. Repeat the steps to remove the page where the station will favorites.
more categories. be stored. XM Radio Messages
Storing XM Channels 3. Press and hold one of the six XL (Explicit Language
Drivers are encouraged to store XM softkeys until a beep sounds. Channels): These channels,
channels while the vehicle is 4. Repeat Steps 1 through 3 to or any others, can be blocked at a
parked; see Defensive Driving on store additional radio stations. customer's request, by calling
page 9‑3. Tune to stored radio 1-800-929-2100 in the U.S. and
stations using the presets, favorites The number of favorites pages can
be set up using the MENU button. 1-877-438-9677 in Canada.
button, and steering wheel controls,
if the vehicle has this feature. To set up the number of favorites XM Updating: The encryption code
pages: in the receiver is being updated, and
Up to 36 stations can be no action is required. This process
programmed as favorites using the 1. Press the MENU button.
should take no longer than
six softkeys below the radio station 2. Press the softkey located below 30 seconds.
frequency tabs and by using the the FAV 1-6 tab.
FAV button. Press the FAV button to No XM Signal: The system is
3. Select the number of favorites functioning correctly, but the vehicle
go through up to six pages of pages by pressing the softkey
favorites, each having six favorite is in a location that is blocking the
located below the displayed XM signal. When the vehicle is
stations available per page. Each
page numbers. moved into an open area, the signal
page of favorites can contain any
combination of AM, FM, or XM, should return.
if equipped, stations.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (12,1)
Loading XM: The audio system is No CAT Info: No category XM Theftlocked: The XM receiver
acquiring and processing audio and information is available at this time in the vehicle could have previously
text data. No action is needed. This on this channel. The system is been in another vehicle. For security
message should disappear shortly. working properly. purposes, XM receivers cannot be
Channel Off Air: This channel is No Information: No text or swapped between vehicles. If this
not currently in service. Tune in to informational messages are message is received after having
another channel. available at this time on this the vehicle serviced, check with
channel. The system is working your dealer.
Channel Unauth: This channel is
blocked or cannot be received with properly. XM Radio ID: If tuned to channel 0,
your XM subscription package. No Subscription Please Renew: this message alternates with the XM
The XM subscription needs to be Radio eight‐digit radio ID label. This
Channel Unavail: This previously label is needed to activate the
assigned channel is no longer reactivated. Contact XM at
www.xmradio.com or call service.
assigned. Tune to another station.
If this station was one of the 1-800-929-2100 in the U.S. and Unknown: If this message is
presets, choose another station for www.xmradio.ca or call received when tuned to channel 0,
that preset button. 1-877-438-9677 in Canada. there could be a receiver fault.
CAT Not Found: There are no Consult with your dealer.
No Artist Info: No artist
information is available at this time channels available for the selected Check Antenna: If this message
on this channel. The system is category. The system is working does not clear within a short period
working properly. properly. of time, the receiver or antenna
could have a fault. Consult with your
No Title Info: No song title dealer.
information is available at this time
on this channel. The system is
working properly.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (13,1)
The CD player can play the smaller f (Tune): Turn to select tracks on RDM (Random): Press to listen to
8 cm (3 inch) single CDs with an the CD that is currently playing. tracks in random, rather than
adapter ring. Full-size CDs and the sequential order. To use random:
smaller CDs are loaded in the same © SEEK: Press to go to the start of
the current track, if more than 1. Press the softkey positioned
manner. under the RDM tab until Random
ten seconds on the CD have played.
CD/AUX (CD/Auxiliary): Press to Current Disc displays.
cycle through CD or Auxiliary when Press to go to the previous track if
less than ten seconds on the CD 2. Press the softkey again to turn
listening to the radio. The CD icon off random play.
and a message showing the disc have played.
and/or track number displays when Press and hold, or press multiple MP3 Supported Files
a CD is in the player. Press again times to continue moving backward The Radio with CD (MP3) and the
and the system automatically through the tracks on the CD. Radio with USB and CD (MP3),
searches for an auxiliary input
device, see, Auxiliary Devices on
¨ SEEK: Press to go to the next have the capability of playing an
track. MP3 CD-R or CD-RW disc.
page 7‑31 for more information. If a
portable audio player is not Press and hold, or press multiple Format
connected, “No Input Device Found” times to continue moving forward
through the tracks on the CD. Radios that have the capability of
displays.
playing MP3s can play .mp3 or .wma
4 (Information): Press to display s REV (Fast Reverse): Press files that were recorded onto a
additional text information related to and hold to reverse playback quickly CD-R or CD-RW disc. The files can
the current song. If information is within a track. be recorded with the following fixed
available, the song title information \ FWD (Fast Forward): Press bit rates: 32 kbps, 40 kbps, 56 kbps,
displays on the top line of the and hold to advance playback 64 kbps, 80 kbps, 96 kbps, 112 kbps,
display and artist information quickly within a track. 128 kbps, 160 kbps, 192 kbps,
displays on the bottom line. When 224 kbps, 256 kbps, and 320 kbps or
information is not available, a variable bit rate.
“NO INFO” displays.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (17,1)
Compressed Audio or Mixed Mode Root Directory Tracks are played in the following
Discs The root directory is treated as a order:
The radio can play discs that folder. Files are stored in the root . Play begins from the first track in
contain both uncompressed CD directory when the disc or storage the first playlist and continues
audio and MP3 files. If both device does not contain folders. sequentially through all tracks in
formats are on the disc, the radio Files accessed from the root each playlist. When the last
reads all MP3 files first, then the directory of a CD display as track of the last playlist has
uncompressed CD audio files. F1 ROOT. played, play continues from the
first track of the first playlist.
CD‐R or CD‐RW Supported File Empty Folder
and Folder Structure . Play begins from the first track in
Folders that do not contain files are the first folder and continues
The radio supports: skipped, and the player advances to sequentially through all tracks in
. Up to 50 folders. the next folder that contains files. each folder. When the last track
. Up to eight folders in depth. Order of Play of the last folder has played,
play continues from the first
. Up to 50 playlists. Compressed audio files are
track of the first folder.
accessed in the following order:
. Up to 255 files. File System and Naming
. Playlists (Px).
. Playlists with an .m3u or .wpl The song name that displays is the
extension.
. Files stored in the root directory.
song name that is contained in the
. Files with an .mp3, .wma, or .cda
. Files stored in folders in the root ID3 tag. If the song name is not
file extension. directory. present in the ID3 tag, then the
radio displays the file name without
the extension (such as .mp3) as the
track name.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (18,1)
Track names longer than using file folders can be played. ¨ SEEK: Press to go to the next
32 characters or four pages are If a CD-R or CD-RW contains more track. Press and hold or press
shortened. The display does not than the maximum of 50 folders, multiple times to continue moving
show parts of words on the last 15 playlists, and 512 folders and forward through tracks.
page of text and the extension of files, the player allows access and
the filename is not displayed. navigates up to the maximum, but s REV (Reverse): Press and hold
all items over the maximum are not to reverse playback quickly. Sound
Preprogrammed Playlists accessible. is heard at a reduced volume and
CDs that have preprogrammed the elapsed time of the file displays.
playlists that were created using Playing an MP3 Release s REV to resume playing.
WinAmp™, MusicMatch™, or 4 (Information): Press to display \ FWD (Fast Forward): Press
Real Jukebox™ software can be additional text information related to and hold to advance playback
accessed, however, there is no the current song. If information is quickly. Sound is heard at a reduced
playlist editing capability using the available, the song title information volume and the elapsed time of the
radio. These playlists are treated displays on the top line of the
as special folders containing file displays. Release \ FWD to
display and artist information
compressed audio song files. displays on the bottom line. When resume playing. The elapsed time of
information is not available, the file displays.
Playlists that have an .m3u or .pls
file extension and are stored on a “NO INFO” displays. S c (Previous Folder): Press
USB device may be supported by f (Tune): Turn to select MP3 files the softkey below the S c tab to
the radio with a USB port. on the CD currently playing. go to the first track in the previous
folder.
Playlists can be changed by using © SEEK: Press to go to the start of
the softkeys below the S c and the track, if more than ten seconds c T (Next Folder): Press the
c T tabs, the f knob, the have played. Press and hold or softkey below the c T tab to go to
© SEEK button or the ¨ SEEK press multiple times to continue the first track in the next folder.
button. An MP3 CD-R or CD-RW moving backward through tracks.
that has been recorded without
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (19,1)
RDM (Random): Press to listen to To listen to files by another artist, alphabetical order on the CD and
tracks in random, rather than press the softkey located below begins playing MP3 files from that
sequential order. To use random: either arrow tab. The disc goes to album.
1. Press the softkey positioned the next or previous artist in To exit music navigator mode, press
under the RDM tab until Random alphabetical order. Continue the softkey below the Back tab to
Current Disc displays. pressing either softkey below the return to normal MP3 playback.
arrow tab until the desired artist
2. Press the softkey again to turn displays. CD Player Messages
off random play.
To change from playback by artist to CHECK DISC: If this message
h (Music Navigator): Press the playback by album: displays and/or the CD ejects, it
softkey below the h tab to have 1. Press the softkey located below could be for one of the following
the files played in order by artist or the Sort By tab. reasons:
album. The player scans the disc to . It is very hot. When the
sort the files by artist and album ID3 2. Press one of the softkeys below
the album tab from the sort temperature returns to normal,
tag information. It can take several the CD should play.
minutes to scan the disc depending screen.
on the number of files on the disc. 3. Press the softkey below the
. The road is very rough. When
The radio may begin playing while it back tab to return to the main the road becomes smoother, the
is scanning in the background. music navigator screen. CD should play.
. The CD is dirty, scratched, wet,
When the scan is finished, the disc The album name displays on the
begins playing files in order by second line between the arrows and or upside down.
artist. The current artist playing is songs from the current album . The air is very humid. If so, wait
shown on the second line of the begins to play. Once all songs from about an hour and try again.
display. Once all songs by that artist that album have played, the player
are played, the player moves to the moves to the next album in
next artist in alphabetical order and
begins playing files by that artist.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (20,1)
Playing a CD (in Either the The CD player can play the smaller (if available). See “Using the
DVD or CD Slot) 8 cm (3 in) single CDs with an Auxiliary Input Jack” in Auxiliary
adapter ring. Full-size CDs and the Devices on page 7‑31 or “Audio/
If the ignition or radio is turned off smaller CDs are loaded in the same Video (A/V) Jacks” under Rear Seat
with a CD in the player, it stays in manner. Entertainment (RSE) System on
the player. When the ignition or page 7‑35 for more information.
radio is turned on, the CD starts DVD/CD AUX (Auxiliary): Press to
playing where it stopped, if it was cycle through DVD, CD, or Auxiliary If a disc is inserted into the top DVD
the last selected audio source. The when listening to the radio. The slot, the rear seat operator can turn
CD is controlled by the buttons on DVD/CD text tab and a message on the video screen and use the
the radio faceplate or by the RSA showing the track or chapter remote control to navigate the CD
unit. See Rear Seat Audio (RSA) number will display when a disc is in (tracks only) through the remote
System on page 7‑46 for more either slot. Press the DVD/CD AUX control.
information. The DVD/CD decks button again and the system 4 (Information): Press to display
(the upper slot is the DVD deck and automatically searches for an additional text information related to
the lower slot is the CD deck) of the auxiliary input device; see Auxiliary the current song. If information is
radio are compatible with most Devices on page 7‑31 for more available, the song title information
audio CDs, CD-Rs, CD-RWs, information. If a portable audio displays on the top line of the
and MP3s. player is not connected, “No Aux display and artist information
Input Device” displays. If a disc is in displays on the bottom line. When
When a CD is inserted, the text tab both the DVD slot and the CD slot,
DVD or CD symbol displays on the information is not available, “NO
the DVD/CD AUX button cycles INFO” displays.
left side of the radio display. As between the two sources and does
each new track starts to play, the not indicate “No Aux Input Device.” f (Tune): Turn to select tracks on
track number displays. If a front auxiliary device is the disc that is currently playing.
connected, the DVD/CD AUX button
cycles through all available options,
such as: DVD slot, CD slot, Front
Auxiliary, and Rear Auxiliary
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (23,1)
© SEEK: Press to go to the start of RDM (Random): Press to listen to The CD player reads both
the current track, if more than tracks in random, rather than uncompressed audio and MP3/
five seconds on the CD have sequential order. To use random: WMA files on a mixed mode disc.
played. 1. Press the softkey under the Uncompressd audio is played
RDM tab until Random Current before MP3/WMA files. Press the
Press to go to the previous track if CAT (category) button to toggle
less than five seconds on the CD Disc displays.
between uncompressed audio and
have played. 2. Press the softkey again to turn MP3/WMA files.
Press and hold, or press multiple off random play.
CD‐R or CD‐RW Supported File
times, to continue moving backward MP3 and WMA Supported Files and Folder Structure
through the tracks on the CD.
Format The DVD player supports:
¨ SEEK: Press to go to the next
track. The radio can play .mp3 or .wma . Up to 255 folders.
Press and hold, or press multiple files that were recorded onto a . Up to eight folders in depth.
times, to continue moving forward CD-R or CD-RW disc.
. Up to 15 playlists.
through the tracks on the CD. Compressed Audio or Mixed Mode
Discs
. Up to 40 sessions.
s REV (Fast Reverse): Press
and hold to reverse playback quickly The radio plays discs that contain
. Playlists with an .m3u or .wpl
within a track. both uncompressed CD audio and extension.
\ FWD (Fast Forward): Press MP3/WMA files depending on which . Files with an .mp3, .wma, or .cda
and hold to advance playback slot the disc is loaded into. file extension.
quickly within a track. The DVD player only reads
uncompressed audio and ignores
MP3/WMA files on a mixed
mode disc.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (24,1)
File System and Naming Playing an MP3 or WMA \ FWD (Fast Forward): Press
The song name that displays is the (in Either the DVD or CD Slot) and hold to advance playback
song name that is contained in the If a disc is inserted into the top DVD quickly.
ID3 tag. If the song name is not slot, the rear seat operator can turn S c (Previous Folder): Press
present in the ID3 tag, then the on the video screen and use the the softkey below the S c tab to
radio displays the file name without remote control to navigate the CD go to the first track in the previous
the extension (such as .mp3) as the (tracks only). folder.
track name.
f (Tune): Turn to select MP3/WMA c T (Next Folder): Press the
Track names longer than files.
32 characters or 4 pages are softkey below the c T tab to go to
shortened. Parts of words on the © SEEK: Press to go to the start of the first track in the next folder.
last page of text and the extension the track, if more than five seconds
have played. Press and hold or RDM (Random): Press to listen to
of the file name do not display. tracks in random, rather than
press multiple times, if less than
Preprogrammed Playlists five seconds have played, to sequential order.
Preprogrammed playlists that were continue moving backward through To use random:
created using WinAmp™, tracks.
1. Press the softkey under the
MusicMatch™, or Real Jukebox™ ¨ SEEK: Press to go to the next RDM tab until Random Current
software can be accessed; however, track. Disc displays
they cannot be edited using the
Press and hold, or press multiple 2. Press the same softkey again to
radio. These playlists are treated as
times, to continue moving forward turn off random play.
special folders containing
through tracks.
compressed audio song files. h (Music Navigator): Press the
Playlists that have an .m3u or .pls
s REV (Reverse): Press and hold softkey below the h tab to play
to reverse playback quickly. files in order by artist or album.
file extension and are stored on a
USB device may be supported by
the radio with a USB port.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (26,1)
The player scans the disc to sort the To change from playback by artist to Using the DVD Player
files by artist and album ID3 tag playback by album:
The DVD player can be controlled
information. It can take several 1. Press the softkey below the Sort by the buttons on the remote
minutes to scan the disc depending By tab. control, the RSA system, or by the
on the number of files on the disc.
2. Press one of the softkeys below buttons on the radio faceplate. See
The radio may begin playing while it
the Album tab from the sort “Remote Control” under Rear Seat
is scanning in the background.
screen. Entertainment (RSE) System on
When the scan is finished, the disc page 7‑35 and Rear Seat Audio
begins playing files in order by 3. Press the softkey below the (RSA) System on page 7‑46 for
artist. The current artist playing is Back tab to return to the main more information.
shown on the second line of the music navigator screen.
The DVD player is only compatible
display. Once all songs by that artist The album name displays on the with DVDs of the appropriate region
are played, the player moves to the second line between the arrows, code printed on the jacket of
next artist in alphabetical order and and songs from the current album most DVDs.
begins playing files by that artist. begin to play. Once all songs from
that album have played, the player The DVD slot of the radio is
To listen to files by another artist,
moves to the next album in compatible with most audio CDs
press the softkey located below
alphabetical order on the CD and and CD-R/RW, DVD-Video,
either arrow tab. The disc goes to
begins playing MP3 files from that DVD-Audio, DVD-R/RW, and DVD
the next or previous artist in
album. +R/RW media, along with MP3 and
alphabetical order. Continue
WMA formats.
pressing either softkey below the To exit music navigator mode, press
arrow tab until the artist displays. the softkey below the Back tab to If an error message displays on the
return to normal MP3 playback. video screen or the radio, see “DVD
Display Error Messages” under
Rear Seat Entertainment (RSE)
System on page 7‑35, and “CD/DVD
Player Messages” later in this
section for more information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (27,1)
Inserting a Disc If loading and reading of a disc cycles through all available options,
cannot be completed, due to such as: DVD slot, CD slot, front
Insert a disc partway into the top
unknown format, etc., and the disc auxiliary, and rear auxiliary
slot, label side up. The player pulls
fails to eject, press and hold for (if available). See “Using the
it in and the disc should begin
more than five seconds to force the Auxiliary Input Jack” in Auxiliary
playing. “Loading Disc” shows on
disc to eject. Devices on page 7‑31 or “Audio/
the radio display. At the same time,
Video (A/V) Jacks” under Rear Seat
the radio displays a softkey menu of Playing a DVD Entertainment (RSE) System on
option(s). Some discs automatically
DVD/CD AUX (Auxiliary): Press to page 7‑35 for more information.
play the movie while others default
to the softkey menu display, cycle through DVD, CD, or Auxiliary If a disc is inserted into the top DVD
which requires the Play, Enter, when listening to the radio. The slot, the rear seat operator can turn
or Navigation softkeys to be DVD/CD text tab and a message on the video screen and use the
pressed, either by softkey or by the showing the track or chapter remote control to navigate the CD
rear seat passenger using the number will display when a disc is in (tracks only) through the remote
remote control. either slot. Press the DVD/CD AUX control.
button again and the system
Loading a disc into the system, automatically searches for an O (Power): Press to turn the
depending on media type and auxiliary input device; see Auxiliary radio on or off. Turn clockwise or
format, ranges from 5 to 20 seconds Devices on page 7‑31 for more counterclockwise to increase or
for a CD, and up to 30 seconds for information. If a portable audio decrease the volume. Press and
a DVD. player is not connected, “No Aux hold for more than two seconds to
Input Device” displays. If a disc is in turn off the entire radio and Rear
Ejecting a Disc Seat Entertainment (RSE) system
both the DVD slot and the CD slot,
Z DVD (Eject): Press and the DVD/CD AUX button cycles and to start the Parental Control
release to eject the disc currently between the two sources and does feature. Parental Control prevents
playing in the top slot. A beep not indicate “No Aux Input Device.” the rear seat occupant from
sounds and Ejecting Disc displays. If a front auxiliary device is operating the Rear Seat Audio
connected, the DVD/CD AUX button (RSA) system or remote control.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (28,1)
A lock symbol displays next to the s REV (Fast Reverse): Press to r / j (Play/Pause): Press either
clock display. The Parental Control quickly reverse the CD or DVD at the Play or Pause tab displayed on
feature remains on until the knob is five times the normal speed. To stop the radio, to toggle between pausing
pressed and held for more than fast reversing, press again. This or restarting playback of a DVD.
two seconds again, or until the button might not work when the If the forward arrow is showing on
driver turns the ignition off and exits DVD is playing the copyright the display, the system is in pause
the vehicle. information or the previews. mode. If the Pause tab is showing
f (Tune): Turn to select tracks on \ FWD (Fast Forward): Press to on the display, the system is in
a CD or DVD. fast forward the CD or DVD at playback mode. If the DVD screen
is off, press the play button to turn
© SEEK: Press to return to the start five times the normal speed. To stop
the screen on.
of the current track or chapter. fast forwarding, press again. This
Press again to go to the previous button might not work when the Some DVDs begin playing after the
track or chapter. This button might DVD is playing the copyright previews have finished, although
not work when the DVD is playing information or the previews. there could be a delay of up to
the copyright information or the 30 seconds. If the DVD does
Using Softkeys to Play a DVD-V not begin playing the movie
previews. (Video) automatically, press the softkey
¨ SEEK: Press to go to the next Once a DVD-V is inserted, the radio located under the play/pause
track or chapter. This button might display menu shows several tab symbol tag displayed on the radio.
not work when the DVD is playing options for playback. Press the If the DVD still does not play, refer
the copyright information or the softkey located under any tab option to the on-screen instructions,
previews. during DVD-V playback. if available.
c (Stop): Press to stop playing,
rewinding, or fast forwarding a DVD.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (29,1)
r (Enter): Press to select the The video screen automatically q Group r : Press to cycle
choices that are highlighted in turns on when the DVD-V is through musical groupings on the
any menu. inserted into the DVD slot, and does DVD-A disc.
not automatically power on when
y (Menu): Press to access the the DVD-A is inserted into the DVD Nav (Navigate): Press to display
DVD menu. The DVD menu is slot. It must be manually turned on directional arrows for navigating
different on every DVD. Use the by the rear seat occupant through through the menus.
softkeys located under the the remote control power button. e (Audio Stream): Press to cycle
navigation arrows to navigate the through audio stream formats
cursor through the DVD menu. After Using Softkeys to Play a DVD-A
located on the DVD-A disc. The
making a selection press this (Audio)
video screen shows the audio
button. This button only operates Once a DVD-A is inserted, the radio stream changing.
when using a DVD. display menu shows several tab
The rear seat passenger can
Nav (Navigate): Press to display options for playback. Press the
navigate the DVD-V and DVD-A
directional arrows for navigating softkey located under any tab option
menus and controls through the
through the menus. during DVD-A playback.
remote control. See “Remote
q (Return): Press to exit the r / j (Play/Pause): Press either Control” under Rear Seat
current active menu and return to the play or pause icon displayed on Entertainment (RSE) System on
the previous menu. This button the radio, to toggle between pausing page 7‑35 for more information. The
operates only when a DVD is or restarting playback of a DVD. video screen automatically turns on
playing and a menu is active. If the forward arrow is showing on when the DVD-V is inserted
the display, the system is in pause into the DVD slot, and does not
The rear seat passenger can
mode. If the pause tab is showing automatically power on when the
navigate the DVD-V and DVD-A
on the display, the system is in DVD-A is inserted into the DVD slot.
menus and controls through the
playback mode. It must be manually turned on by
remote control. See “Remote
Control” under Rear Seat the rear seat occupant through the
Entertainment (RSE) System on remote control power button.
page 7‑35 for more information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (30,1)
Auxiliary Devices For optimal sound quality, increase DVD/CD AUX (CD/Auxiliary):
the portable audio device's volume Press to cycle through DVD, CD,
Using the Auxiliary Input Jack to the loudest level. or Auxiliary when listening to the
Radios with an auxiliary input jack It is always best to power the radio. The DVD/CD text tab and a
located on the lower right side of the portable audio device through its message showing track or chapter
faceplate can connect to an external own battery while playing. number displays when a disc is in
audio device such as an iPod®, either slot. Press again and the
MP3 player, CD player, for use as
O (Power/Volume): Turn clockwise system automatically searches for
or counterclockwise to increase or an auxiliary input device, such as a
another source for audio listening. decrease the volume of the portable
This input jack is not an audio portable audio player. If a portable
player. Additional volume audio player is not connected, “No
output; do not plug headphones into
adjustments might have to be made Aux Input Device” displays. If a disc
the front auxiliary input jack.
from the portable device if the is in both the DVD slot and the CD
Drivers are encouraged to set up volume is not loud or soft enough. slot the DVD/CD AUX button cycles
any auxiliary device while the BAND: Press to listen to the radio between the two sources and not
vehicle is in P (Park). See indicate “No Aux Input Device”. If a
when a portable audio device is
Defensive Driving on page 9‑3 for front auxiliary device is connected,
playing. The portable audio device
more information on driver continues playing. the DVD/CD AUX button cycles
distraction. through all available options, such
CD/AUX (CD/Auxiliary): Press to as: DVD slot, CD slot, Front
To use a portable audio player,
play a CD when a portable audio Auxiliary, and Rear Auxiliary
connect a 3.5 mm (1/8 in) cable to device is playing. Press again and
the radio's front auxiliary input jack. (if available). See “Using the
the system begins playing audio Auxiliary Input Jack(s)” in this
When a device is connected, press
from the connected portable audio section, or “Audio/Video (A/V)
the radio CD/AUX button to begin
player. If a portable audio player is Jacks” under, Rear Seat
playing audio from the device over not connected, “No Input Device
the vehicle speakers. Entertainment (RSE) System on
Found” displays. page 7‑35 for more information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (32,1)
Using the USB Port Make sure the iPod has the latest
. FAT16
firmware from Apple® for proper . FAT32
Radios with a USB port can control
operation. iPod firmware can
a USB storage device or an iPod Connecting a USB Storage
be updated using the latest
using the radio buttons and knobs.
iTunes® application. See Device or iPod
USB Support www.apple.com/itunes. The USB Port can be used to
The USB connector is located on For help with identifying your iPod, control an iPod or a USB storage
the instrument panel or in the center go to www.apple.com/support. device.
console, and uses the USB 2.0 Radios that have a USB port can To connect a USB storage device,
standard. play .mp3 and .wma files that are connect the device to the USB port
USB Supported Devices stored on a USB storage device as located in the center console or on
well as AAC files that are stored on the instrument panel.
. USB Flash Drives an iPod. To connect an iPod, connect one
. Portable USB Hard Drives end of the USB cable that came
USB Supported File and Folder
. Fifth generation or later iPod Structure with the iPod to the iPod’s dock
connector and connect the other
. iPod nanos The radio supports: end to the USB port located in the
. iPod touch . Up to 700 folders. center console or on the instrument
. iPod classic . Up to 8 folders in depth. panel. If the vehicle is on and the
USB connection works, “OK to
Not all iPods and USB Drives are . Up to 65,535 files. disconnect” and a GM logo may
compatible with the USB port. appear on the iPod and iPod
. Folder and file names up to
64 bytes. appears on the radio display. The
iPod music appears on the radio’s
. Files with an .mp3 or .wma file display and begins playing.
extension.
. AAC files stored on an iPod.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (33,1)
The iPod charges while it is © SEEK: Press to go to the start of Using Softkeys to Control a
connected to the vehicle if the the track, if more than ten seconds USB Storage Device or iPod
vehicle is in the ACC/ACCESSORY have played. Press and hold or
or ON/RUN position. When the The five softkeys below the radio
press multiple times to continue display are used to control the
vehicle is turned off, the iPod moving backward through tracks.
automatically powers off and will not functions listed below.
charge or draw power from the ¨ SEEK: Press to go to the next To use the softkeys:
vehicle's battery. track. Press and hold or press
multiple times to continue moving 1. Press the first or fifth softkey
If you have an older iPod model that forward through tracks. below the radio display to
is not supported, it can still be used display the functions listed
by connecting it to the Auxiliary s REV (Reverse): Press and hold below, or press the softkey
Input Jack using a standard 3.5 mm to reverse playback quickly. Sound below the function if it is
(1/8 in) stereo cable. See “Using the is heard at a reduced volume. currently displayed.
Auxiliary Input Jack” earlier for more Release s REV to resume playing.
2. Press the softkey below the tab
information. The elapsed time of the file
with the function on it to use that
displays.
Using the Radio to Control a function.
USB Storage Device or iPod \ FWD (Fast Forward): Press
j (Pause): Press the softkey below
and hold to advance playback
The radio can control a USB quickly. Sound is heard at a reduced
j to pause the track. The tab
storage device or an iPod using the appears raised when pause is being
volume. Release \ FWD to
radio buttons and knobs and display used. Press the softkey below j
resume playing. The elapsed time of
song information on the radio’s again to resume playback.
the file displays.
display. Back: Press the softkey below the
f (Tune): Turn to select files.
4 (Information): Press to display
back tab to go back to the main
additional information about the
display screen on an iPod, or the
selected track.
root directory on a USB storage
device.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (34,1)
These headphones can be used to Infrared transmitters are located at Notice: Do not store the
listen to the radio, CDs, DVDs, the rear of the overhead console. headphones in heat or direct
MP3s, DVD‐As, or any auxiliary The headphones shut off sunlight. This could damage the
source connected to A/V jacks or automatically to save the battery headphones and repairs will not
the auxiliary input jack, if the vehicle power if the RSE system and RSA be covered by the warranty.
has this feature. The wireless are shut off, or if the headphones Storage in extreme cold can
headphones have a power button, are out of range of the transmitters weaken the batteries. Keep the
channel 1 or 2 switch, and a volume for more than three minutes. If you headphones stored in a cool, dry
control. move too far forward or step out of place.
If the vehicle has a third row video the vehicle, the headphones lose If the foam ear pads attached to the
screen display, it has two additional the audio signal. headphones become worn or
headphones. To adjust the volume on the damaged, the pads can be replaced
Push the power button to turn on headphones, use the volume control separately from the headphone set.
the headphones. An indicator light located on the right side. To purchase replacement ear pads,
located on the headphones comes For optimal audio performance, the call 1‐888‐293‐3332, then prompt
on. If the light comes on, but there headphones must be worn correctly. zero (0), or contact your dealer.
is intermittent sound and/or static on Headphones should be worn with
the headphones, or if the indicator the headband over the top of the
light does not come on, the batteries head for best audio reception. The
might need to be replaced. See symbol L (Left) appears on the
“Battery Replacement” later in this outside bottom edge of the ear cup
section for more information. Switch and should be positioned on the left
the headphones to Off when not ear. The symbol R (Right) appears
in use. on the outside bottom edge of the
ear cup and should be positioned on
the right ear.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (38,1)
Battery Replacement Audio/Video (A/V) Jacks The A/V jacks, located on the rear
To change the batteries on the of the floor console, allow audio or
headphones: video signals to be connected from
an auxiliary device such as a
1. Turn the screw to loosen the camcorder or a video game unit to
battery door located on the left the RSE system.
side of the headphones. Slide Adapter connectors or cables
the battery door open. (not included) may be required to
2. Replace the two batteries in the connect the auxiliary device to the
compartment. Make sure that A/V jacks. Refer to the
they are installed correctly, using manufacturer’s instructions for
the diagram on the inside of the proper usage.
battery compartment. Power for auxiliary devices is not
3. Replace the battery door and supplied by the radio system.
tighten the door screw. Yellow : Video Input
If the headphones are to be stored White : Left Audio Input
for a long period of time, remove the Red : Right Audio Input
batteries and keep them in a cool,
dry place. The A/V jacks are color coded to
match typical home entertainment
system equipment.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (39,1)
To use the auxiliary inputs of the How to Change the RSE Video Audio Output
RSE system, connect an external Screen Settings
Audio from the DVD player or
auxiliary device to the color-coded The screen display mode (normal, auxiliary inputs can be heard
A/V jacks and turn both the auxiliary full, and zoom), screen brightness, through the following possible
device and the video screen power and setup menu language can be sources:
on. If the video screen is in the DVD changed from the on screen setup
player mode, pressing the AUX . Wireless headphones
menu. To change any feature:
(auxiliary) button on the remote . Vehicle speakers
control switches the video screen 1. Press the z (display menu)
from the DVD player mode to the button on the remote control.
. Vehicle‐wired headphone jacks
auxiliary device. The audio of the on the RSA system, if the
connected source can be listened to 2. Use the remote control vehicle has this feature.
over the speakers by sourcing the n, q, p, o (navigation)
The RSE system always transmits
radio to the auxiliary device or by arrows and the r (enter) the audio signal to the wireless
sourcing the RSA to the Rear Aux button to use the setup menu. headphones, if there is audio
and listening with the wireless available. See “Headphones” earlier
3. Press the z button again to
headphones on Channel 2 or with in this section for more information.
the wired headphones. See “Using remove the setup menu from the
the Auxiliary Input Jack” under screen. The DVD player is capable of
Auxiliary Devices on page 7‑31 for outputting audio to the wired
more information about changing headphone jacks on the RSA
the source. system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑46 for
more information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (40,1)
When a device is connected to the If a DVD is playing and the screen Remote Control
A/V jacks, or the radio's auxiliary is raised to its locked position, the
input jack if the vehicle has this screen remains on. This is normal,
feature, the rear seat passengers and the DVD continues to play
are able to hear audio from the through the previous audio source.
auxiliary device through the wireless Use the remote control power button
or wired headphones. The front seat or eject the disc to turn off the
passengers are able to listen to screen.
playback from this device through The overhead console contains the
the vehicle speakers by selecting infrared transmitters for the wireless
AUX as the source on the radio. headphones and the infrared
Video Screen(s) receivers for the remote control.
They are located at the rear of the
The video screen(s) are located in console.
the overhead console.
Notice: Avoid directly touching To use the remote control, aim it at
To use the video screen(s): the video screen, as damage may the transmitter window at the rear of
1. Push the release button located occur. See “Cleaning the Video the RSE overhead console and
on the overhead console. Screens” later in this section for press the desired button. Direct
more information. sunlight or very bright light could
2. Move the screen to the desired affect the ability of the RSE
position. transmitter to receive signals from
When the video screen is not in the remote control. If the remote
use, push it up into its locked control does not seem to be
position. working, the batteries might need to
be replaced. See “Battery
Replacement” later in this section.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (41,1)
Objects blocking the line of sight Remote Control Buttons n, q, p, o (Menu Navigation
could also affect the function of the O (Power): Press this button to Arrows): Use the arrow buttons to
remote control. turn the video screen on and off. navigate through a menu.
If a CD or DVD is in the Radio DVD P (Illumination): Press this button r (Enter): Press this button to
slot, the remote control O (power) to turn the remote control backlight select the choice that is highlighted
button can be used to turn on the on. The backlight automatically in any menu.
video screen display and start the times out after 7 to 10 seconds if no z (Display Menu): Press this
disc. The radio can also turn on the other button is pressed while the button to adjust the brightness,
video screen display. See CD/DVD backlight is on. screen display mode (normal, full,
Player on page 7‑20 for more
information. v (Title): Press this button to or zoom), and display the
return the DVD to the main menu of language menu.
Notice: Storing the remote the DVD. This function could vary q (Return): Press this button to
control in a hot area or in direct for each disc. exit the current active menu and
sunlight can damage it, and the
repairs will not be covered by the
y (Main Menu): Press this button return to the previous menu. This
to access the DVD menu. The DVD button operates only when the
warranty. Storage in extreme cold display menu or a DVD menu is
menu is different on every DVD.
can weaken the batteries. Keep active.
Use the navigation arrows to move
the remote control stored in a
cool, dry place. the cursor around the DVD menu.
After making a selection press the
If the remote control becomes lost enter button. This button only
or damaged, a new universal operates when using a DVD.
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba®.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (42,1)
c (Stop): Press this button to stop t (Previous Track/Chapter): [ (Fast Forward): Press this
playing, fast reversing, or fast Press this button to return to the button to fast forward the DVD or
forwarding a DVD. Press this button start of the current track or chapter. CD. To stop fast forwarding a DVD
twice to return to the beginning of Press this button again to go to the video, press the play/pause button.
the DVD. previous track or chapter. This To stop fast forwarding a DVD audio
s (Play/Pause): Press this button might not work when the or CD, release the fast forward
button to start playing a DVD. Press DVD is playing the copyright button. This button might not work
this button while a DVD is playing to information or the previews. while the DVD is playing the
pause it. Press it again to continue u (Next Track/Chapter): Press copyright information or the
playing the DVD. this button to go to the beginning of previews.
While the DVD is playing, the DVD the next chapter or track. This e (Audio): Press this button to
can be played slowly by pressing button might not work while the change audio tracks on DVDs that
the play/pause button then pressing DVD is playing the copyright have this feature when the DVD is
the fast forward button. The DVD information or the previews. playing. The format and content of
continues playing in a slow play r (Fast Reverse): Press this this function vary for each disc.
mode. Also, reverse can be played button to quickly reverse the DVD or { (Subtitles): Press this button to
slowly by pressing the play/pause CD. To stop fast reversing a DVD turn on or off subtitles and to move
button and then pressing the fast video, press the play/pause button. through subtitle options when a
reverse button. To cancel slow play To stop fast reversing a DVD audio DVD is playing. The format and
mode, press the play/pause button. or CD, release the fast reverse content of this function vary for
button. This button might not work each disc.
when the DVD is playing the AUX (Auxiliary): Press this button
copyright information or the to switch the system between the
previews. DVD player and an auxiliary source.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (43,1)
If the vehicle has a third row video 2 (Camera): Press this button to Battery Replacement
screen, the AUX button controls the change camera angles on DVDs To change the remote control
source display on the second row that have this feature while a DVD is batteries:
video screen, and the third row playing. The format and content of
video screen as described in the this function vary for each disc. 1. Slide the rear cover back on the
table below: remote control.
1 through 0 (Numeric Keypad):
Aux Second Third Row The numeric keypad provides the 2. Replace the two batteries in the
Button Row Screen capability of direct chapter or track compartment. Make sure they
Press Screen number selection. are installed correctly using the
diagram on the inside of the
Default \ (Clear): Press this button within
DVD DVD remote control.
State (No three seconds after entering a
Media Media 3. Replace the battery cover.
Press) numeric selection, to clear all
First Aux Video Aux Video numerical inputs. If the remote control is to be stored
Press Source Source } 10 (Double Digit Entries): Press for a long period of time, remove the
this button to select chapter or track batteries and keep them in a cool,
Second DVD Aux Video dry place.
Press Media Source numbers greater than nine. Press
this button before entering the
Third Aux Video DVD number.
Press Source Media
Return to Return to
Fourth
Default Default
Press
State State
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (44,1)
DVD Display Error Messages Disc Region Error: This message It might be necessary to turn off the
displays if the disc is not from a DVD player when operating one of
The DVD display error message
correct region. these devices in or near the vehicle.
depends on the radio that is in the
vehicle. The video screen can No Disc Inserted: This message *Excludes the OnStar® System.
display one of the following: displays if no disc is present when
Z or DVD AUX is pressed on the Cleaning the RSE Overhead
Disc Load/Eject Error: This Console
radio.
message displays when there are
disc load or eject problems. DVD Distortion When cleaning the RSE overhead
console surface, use only a clean
Disc Format Error: This message Video distortion can occur when cloth dampened with clean water.
displays if the disc is inserted with operating cellular phones, scanners,
the disc label wrong side up, or if CB radios, Global Position Systems
the disc is damaged. (GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (46,1)
SRCE (Source): Press this button While listening to a disc, press the When a CD or DVD audio disc is
to switch between the radio left © seek arrow to go back to the playing, press this button to go to
(AM/FM), XM™ (if equipped), CD, start of the current track or chapter the beginning of the CD or DVD
and if the vehicle has these (if more than ten seconds have audio. This function is inactive, with
features, DVD, front auxiliary, and some radios, if the front seat
played). Press the right ¨ seek
rear auxiliary. passengers are listening to the disc.
arrow to go to the next track or
© ¨ (Seek): When listening to FM, chapter on the disc. This function is When a disc is playing in the CD or
AM, or XM™ (if equipped), press inactive, with some radios, if the DVD changer, press this button to
the left © or right ¨ seek arrow to go front seat passengers are listening select the next disc, if multiple discs
to the previous or to the next station to the disc. are loaded. This function is inactive,
or channel and stay there. This with some radios, if the front seat
When a DVD video menu is being passengers are listening to the disc.
function is inactive, with some
displayed, press the left © or right ¨
radios, if the front seat passengers When a DVD video menu is being
are listening to the radio. seek arrow to perform a cursor up
displayed, press the PROG button
or down on the menu. Hold the
to perform the menu function, enter.
Press and hold the left © or right ¨ left © or right ¨ arrow to perform a
seek arrow until the display flashes, cursor left or right on the menu.
to tune to an individual station. The
display stops flashing after the PROG (Program): Press this
buttons have not been pushed for button to go to the next preset radio
more than two seconds. This station or channel set on the main
function is inactive, with some radio. This function is inactive, with
radios, if the front seat passengers some radios, if the front seat
are listening to the radio. passengers are listening to the
radio.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (48,1)
3. Say “Change phone.” Delete: This command is used to To hear all of the numbers
. If another cell phone is delete individual name tags. recognized by the system, say
found, the response will be Delete All Name Tags: This “Verify” at any time.
“<Phone name> is now command deletes all stored name 1. Press and hold b / g for
connected.” tags in the Hands‐Free Calling two seconds.
. If another cell phone is not Directory and the OnStar
Turn‐by‐Turn Destinations Directory, 2. Say “Digit Store.”
found, the original phone
remains connected. if equipped. 3. Say each digit, one at a time,
Using the “Store” Command that you want to store. After
Storing and Deleting Phone each digit is entered, the system
Numbers 1. Press and hold b / g for repeats back the digit it heard
two seconds. followed by a tone. After the last
The system can store up to
digit has been entered, say
30 phone numbers as name tags in 2. Say “Store.” “Store,” and then follow the
the Hands‐Free Directory that is
3. Say the phone number or group directions given by the system to
shared between the Bluetooth and
of numbers you want to store all save a name tag for this number.
OnStar systems, if equipped.
at once with no pauses, then
The following commands are used follow the directions given by the Using the “Delete” Command
to delete and store phone numbers. system to save a name tag for 1. Press and hold b / g for
Store: This command will store a this number. two seconds.
phone number, or a group of Using the “Digit Store” Command 2. Say “Delete.”
numbers as a name tag.
If an unwanted number is 3. Say the name tag you want to
Digit Store: This command allows recognized by the system, say delete.
a phone number to be stored as a “Clear” at any time to clear the last
name tag by entering the digits one number.
at a time.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (52,1)
Using the “Delete All Name Tags” Making a Call Using the “Digit Dial” Command
Command The digit dial command allows a
Calls can be made using the
This command deletes all stored following commands. phone number to be dialed by
name tags in the Hands‐Free entering the digits one at a time.
Dial or Call: The dial or call
Calling Directory and the OnStar After each digit is entered, the
command can be used
Turn‐by‐Turn Destinations Directory, system repeats back the digit it
interchangeably to dial a phone
if equipped. heard followed by a tone.
number or a stored name tag.
To delete all name tags: If an unwanted number is
Digit Dial: This command allows a
recognized by the system, say
1. Press and hold b / g for phone number to be dialed by
“Clear” at any time to clear the last
two seconds. entering the digits one at a time.
number.
2. Say “Delete all name tags.” Re‐dial: This command is used to
To hear all of the numbers
dial the last number used on the cell
Listing Stored Numbers recognized by the system, say
phone.
“Verify” at any time.
The list command will list all stored Using the “Dial” or “Call”
numbers and name tags. Command 1. Press and hold b / g for
two seconds.
Using the “List” Command 1. Press and hold b / g for 2. Say “Digit Dial.”
1. Press and hold b / g for two seconds.
3. Say each digit, one at a time,
two seconds. 2. Say “Dial” or “Call.” that you want to dial. After each
2. Say “Directory.” 3. Say the entire number without digit is entered, the system
3. Say “Hands‐Free Calling.” pausing, or say the name tag. repeats back the digit it heard
followed by a tone. After the last
4. Say “List.” Once connected, the person called
digit has been entered,
will be heard through the audio
say “Dial.”
speakers.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (53,1)
Once connected, the person called Call Waiting 3. Use the dial or call command to
will be heard through the audio dial the number of the third party
Call waiting must be supported on
speakers. to be called.
the cell phone and enabled by the
Using the “Re‐dial” Command wireless service carrier. 4. Once the call is connected,
press b / g to link all callers
1. Press and hold b / g for . Press b / g to answer an
together.
two seconds. incoming call when another call
is active. The original call is Ending a Call
2. After the tone, say “Re‐dial.”
placed on hold.
Once connected, the person called Press c / x to end a call.
will be heard through the audio
. Press b / g again to return to
speakers. the original call. Muting a Call
. To ignore the incoming call, no During a call, all sounds from inside
Receiving a Call the vehicle can be muted so that the
action is required.
When an incoming call is received, person on the other end of the call
the audio system mutes and a ring . Press c / x to disconnect the cannot hear them.
tone is heard in the vehicle. current call and switch to the call
on hold.
. To mute a call, press b / g , and
. Press b / g to answer the call. then say “Mute call.”
Three‐Way Calling
. Press c / x to ignore a call. . To cancel mute, press b / g ,
Three‐way calling must be and then say “Un‐mute call.”
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press b / g.
2. Say “Three‐way call.”
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/16/11 Black plate (54,1)
2 NOTES
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (1,1)
9 (Fan Control): Turn the left outlets. In this mode, the system automatically in this setting, unless
knob clockwise or counterclockwise automatically selects outside air. the outside temperature is close to
to increase or decrease the fan Recirculation cannot be selected freezing.
speed. Turn the knob all the way when in Floor Mode. Do not drive the vehicle until all the
counterclockwise to turn the front - (Defog): The defog mode is windows are clear.
system off. used to clear the windows of fog or
moisture. Air is directed to the
# (Air Conditioning): Press this
Air Delivery Mode Control: Turn button to turn the air conditioning
clockwise or counterclockwise to windshield, floor outlets, and side system on or off. An indicator light
change the airflow direction inside window vents. In this mode, the comes on to show that the air
the vehicle. By positioning the knob system turns off recirculation and conditioning is on. The air
between two modes, a combination runs the air conditioning compressor conditioning can be selected in any
of those modes is selected. unless the outside temperature is mode as long as the fan switch
close to freezing. The recirculation is on.
Select from the following modes: mode cannot be selected while in
H (Vent): Air is directed to the the defog mode. On hot days, open the windows to
instrument panel outlets. let hot inside air escape; then close
0 (Defrost): The defrost mode is them. This helps to reduce the time
) (Bi-Level): Air is divided used to remove fog or frost from the it takes for the vehicle to cool down.
between the instrument panel and windshield more quickly. Air is It also helps the system to operate
floor outlets. Some air is directed directed to the windshield and side more efficiently.
towards the windshield and side window vents, with some directed to
window outlets. Cooler air is the floor vents. In this mode, the The air conditioning system
directed to the upper outlets and system automatically forces outside removes moisture from the air, so a
warmer air to the floor outlets. air into the vehicle. The recirculation small amount of water might drip
mode cannot be selected while in under the vehicle while idling or
6 (Floor): Air is directed to the
the defrost mode. The air after turning off the engine. This is
floor outlets, with some of the air normal.
conditioning compressor runs
directed to the windshield, side
window, and second row floor
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (3,1)
h (Recirculation): Press this REAR: Press to turn the rear For vehicles with heated outside
button to turn the recirculation mode heating and air conditioning on. See rearview mirrors, the mirrors will
on or off. An indicator light comes Rear Climate Control System (Rear heat to help clear fog or frost from
on to show that recirculation is on. Climate with Rear Seat Audio) on the surface of the mirror when the
page 8‑11 or Rear Climate Control rear window defog button is
This mode recirculates and helps to System (Rear Climate Control Only) pressed.
quickly cool the air inside the on page 8‑10 for more information.
vehicle. It can be used to help Notice: Do not use anything
prevent outside air and odors from Rear Window Defogger sharp on the inside of the rear
entering the vehicle. window. If you do, you could cut
The rear window defogger uses a or damage the warming grid, and
The recirculation mode cannot be warming grid to remove fog from the the repairs would not be covered
used with floor, defrost, or defogging rear window. by the vehicle warranty. Do not
modes. If recirculation is selected 1 (Rear Window Defogger): attach a temporary vehicle
while in one of those modes, the Press this button to turn the rear license, tape, a decal, or anything
indicator flashes three times and window defogger on or off. The similar to the defogger grid.
turns off. The air conditioning system automatically turns off
compressor will also come on when several minutes after it has been
this mode is activated. While in activated. The defogger can also be
recirculation mode the windows may turned off by turning off the engine.
fog when the weather is cold and Do not drive the vehicle until all the
damp. To clear the fog, select either windows are clear.
the defog or defrost mode and
increase the fan speed. The
recirculation mode can also be
turned off by turning off the engine.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (4,1)
The heating, cooling, and ventilation in the vehicle can be controlled with L. PASS
this system. The vehicle also has a flow-through ventilation system M. Passenger Temperature Control
described later in this section. O (On/Off): Press to turn the
If the vehicle is a hybrid, see the hybrid supplement for more information. climate control system on or off.
Outside air still enters the vehicle,
and is directed to the floor. This
direction can be changed by
pressing the mode button.
Recirculation can be selected once
you have selected vent or bi-level
mode. The temperature can also be
adjusted using either temperature
button. If the air delivery mode or
temperature settings are adjusted
with the system off, the display
illuminates briefly to show the
settings and then returns to off. The
system can be turned back on by
A. Fan Control F. Air Delivery Mode Control pressing either O, D, C, # , the
B. AUTO (Automatic Operation) G. Driver Temperature Control defrost or the AUTO button.
C. Defrost H. Display
D. Recirculation I. Power Button
E. REAR (Rear Climate Control) J. Rear Window Defogger
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (5,1)
Driver and Passenger Side When in defrost mode the The air inlet will normally be set
Temperature Control passenger temperature setting to outside air. If it is hot outside,
The driver and passenger side cannot be changed. the air inlet may automatically
temperature buttons are used to switch to recirculate inside air to
Automatic Operation help quickly cool down the
adjust the temperature of the air
coming through the system on the AUTO (Automatic): When vehicle. The light on the button
driver or passenger side of the automatic operation is active the comes on in recirculation.
vehicle. The temperature can be system will control the inside 2. Set the driver and passenger
adjusted even if the system is temperature, the air delivery, and temperature.
turned off. This is possible since the fan speed.
To find your comfort setting, start
outside air always flows through the Use the steps below to place the with a 23°C (74°F) temperature
system as the vehicle is moving entire system in automatic mode: setting and allow about
forward unless it is set to 20 minutes for the system to
1. Press the AUTO button.
recirculation mode. See regulate. Use the driver or
“Recirculation” later in this When AUTO is selected, the
passenger temperature buttons
section. display will change to show the
to adjust the temperature setting
current temperature(s) and
Press the + or − buttons to increase as necessary. If a temperature
AUTO will be lit on the display.
or decrease the cabin temperature. setting of 15°C (60°F) is chosen,
The current delivery mode and
The driver side or passenger side the system remains at the
fan speed will also be displayed
temperature display shows the maximum cooling setting. If a
for approximately 5 seconds.
temperature setting decreasing or temperature setting of 32°C
increasing. When AUTO is selected, the air (90°F) is chosen, the system
conditioning operation and air remains at the maximum heat
The passenger temperature setting
inlet will be automatically setting. Choosing either
can be set to match the driver
controlled. The air conditioning maximum setting will not cause
temperature setting by pressing the
compressor will run when the the vehicle to heat or cool any
PASS button and turning off the
outside temperature is over faster.
PASS indicator.
about 4°C (40°F).
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (6,1)
Do not cover the solar sensor H G (Air Delivery Mode Control): 6 (Floor): Air is directed to the
located on the top of the instrument Press these buttons to change the floor outlets, with some to the
panel near the windshield. This direction of the airflow in the vehicle. windshield, side window outlets, and
sensor regulates air temperature Repeatedly press either button until second row floor outlets. In this
based on sun load and also turns the desired mode appears on the mode, the system automatically
on the headlamps. For more display. Pressing either mode button selects outside air.
information on the solar sensor, see while the system is off changes the
“Sensors” later in this section. air delivery mode without turning the
- (Defog): This mode clears the
windows of fog or moisture. Air is
To avoid blowing cold air in cold system on. Pressing either mode directed to the windshield, floor
weather, the system will delay button while in automatic control outlets, and side window vents. In
turning on the fan until warm air is places the mode under manual this mode, the system turns off
available. The length of delay control. recirculation and runs the air
depends on the engine coolant The air delivery mode setting is conditioning compressor unless the
temperature. Pressing the fan displayed and the AUTO light turns outside temperature is close to
switch will override this delay and off. The fan remains under freezing. The recirculation mode
change the fan to a selected speed. automatic control. cannot be selected while in the
Manual Operation H (Vent): Air is directed to the defog mode.
0 (Defrost): This mode removes If vent, bi-level, or floor mode is On hot days, open the windows long
fog or frost from the windshield selected again, the climate control enough to let hot inside air escape.
more quickly. Air is directed to the system displays the previous This helps to reduce the time it
windshield and side window vents, temperature settings. takes for the vehicle to cool down.
with some directed to the floor Do not drive the vehicle until all the It also helps the system to operate
vents. In this mode, the system windows are clear. more efficiently.
automatically forces outside air into The air conditioning system
the vehicle and runs the air # (Air Conditioning): Press to
removes moisture from the air, so a
conditioning compressor unless the turn the air conditioning (A/C)
compressor on and off. An indicator small amount of water might drip
outside temperature is close to under the vehicle while idling or
freezing. The recirculation mode light comes on to show that the air
conditioning is on. after turning off the engine. This is
cannot be selected while in the normal.
defrost mode. If this button is pressed when
the air conditioning compressor is @ (Recirculation): Press to turn
The passenger temperature control the recirculation mode on or off. An
cannot be activated while in defrost unavailable, the indicator flashes
three times and then turns off. If the indicator light comes on to show
mode. If the PASS button is that the recirculation is on.
pressed, the button indicator flashes air conditioning is on and the
three times and will not work. If the outside temperature drops below a This mode recirculates and helps to
passenger temperature buttons are temperature which is too cool for air quickly cool the air inside the
adjusted, the driver temperature conditioning to be effective, the air vehicle. It can be used to help
indicator changes. The passenger conditioning light turns off to show prevent outside air and odors from
temperature will not be displayed. that the air conditioning mode has entering the vehicle.
been canceled.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (8,1)
The recirculation mode cannot be REAR: For vehicles with the rear Notice: Do not use a razor blade
used with floor, defog, or defrost heat and air conditioning controls. or sharp object to clear the inside
modes. If recirculation is selected Press to turn the rear climate control rear window. Do not adhere
with one of those modes, the system on or off. See Rear Climate anything to the defogger grid
indicator light flashes three times Control System (Rear Climate with lines in the rear glass. These
and then turns off. The air Rear Seat Audio) on page 8‑11 or actions may damage the rear
conditioning compressor also comes Rear Climate Control System (Rear defogger. Repairs would not be
on when this mode is activated. Climate Control Only) on page 8‑10. covered by your warranty.
While in recirculation mode the
windows may fog when the weather Rear Window Defogger Heated Mirrors: Press 1 to help
is cold and damp. To clear the fog, The rear window defogger uses a clear fog or frost from the surface of
select either the defog or defrost warming grid to remove fog from the the outside mirror. See Power
mode and increase the fan speed. rear window. Mirrors on page 2‑19.
The recirculation mode can also be 1 (Rear Window Defogger):
turned off by turning off the ignition. Press to turn the rear window
PASS: Press to set the passenger defogger on or off. It automatically
temperature setting to match the turns off several minutes after it has
driver temperature setting. The been activated. The defogger can
PASS indicator will turn off. When also be turned off by turning off the
the passenger temperature setting engine. Do not drive the vehicle until
is set different than the driver all the windows are clear.
setting, the indicator on the PASS
button illuminates and both the
driver side and passenger side
temperature displays are shown.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (9,1)
Rear Climate Control System (Rear Climate Mimic Mode: This mode matches
the rear climate control to the front
Control Only) climate control airflow settings.
For vehicles with this system, the rear controls are three knobs located in It comes on when REAR is pressed
the headliner. The system can also be controlled with the front controls. the first time.
Independent Mode: This mode
directs rear seating airflow
according to the settings of the rear
controls. It comes on when any rear
control is adjusted.
Temperature Control: Turn
clockwise or counterclockwise to
increase or decrease the airflow
temperature into the
passenger area.
Fan Control: Turn clockwise or
counterclockwise to increase or
decrease the fan speed.
A. Fan Control Climate Control Systems on
Air Delivery Mode Control: Turn
B. Temperature Control page 8‑4 or Dual Automatic Climate
clockwise or counterclockwise to
Control System on page 8‑4. The
C. Air Delivery Mode Control change the direction of the airflow.
rear system can also be turned off
REAR: Press the REAR button on by turning the rear fan knob to
the front climate control system to the 9 position.
turn the rear climate control system
on or off. An indicator comes on
when the rear system is on. See
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (11,1)
H (Vent): Air is directed through Rear Climate Control System (Rear Climate with Rear
the headliner outlets. Seat Audio)
) (Bi-Level): Air is directed
For vehicles with the rear heat and air conditioning controls, they are
through the floor and headliner
integrated with the rear seat audio controls located in the center console.
outlets. The rear system floor
The system can be controlled from the front controls as well as the rear
outlets are located directly behind
controls.
the second row seats. The flow can
be divided between vent and floor
outlets depending upon where the
knob is placed between the settings.
6 (Floor): Air is directed to the
floor outlets. The rear system floor
outlets are located directly behind
the second row seats.
The rear climate control system can Automatic Operation, If Manual Operation
also be turned off by pressing and Equipped D C (Fan Control): Press these
holding the C button. To turn the AUTO: Press the air delivery mode buttons on the rear seat audio
system on from the rear seats, button until this setting is selected to control panel to increase or
press any rear climate control control the inside temperature, air decrease the airflow. Pressing the
button, except the C button. delivery, and fan speed. AUTO fan up button when the system is off
appears in the display when will turn the system on. The air
Mimic Mode: This mode matches
automatic operation is active. delivery mode will remain under
the rear climate control to the front
automatic control.
climate control airflow settings. + or − (Increase/Decrease
It comes on when REAR is pressed Temperature): Press the + + or − (Temperature Control):
the first time. or − buttons to increase or decrease Press these buttons to adjust the
the cabin temperature. The rear temperature of the air flowing into
Independent Mode: This mode
control temperature display will the passenger area. Press the +
directs rear seating airflow
show the temperature setting button for warmer air and press
according to the settings of the
increasing or decreasing. the − button for cooler air.
rear controls.
To turn the system on from the rear, The display only indicates climate N (Air Delivery Mode Control):
control functions when the system is Press the mode button to change
press any rear climate control
in rear independent mode. the direction of the airflow in the
button, except the C button. vehicle. Repeatedly press the
button until the desired mode
appears on the display. Multiple
presses will cycle through the
delivery selections.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (13,1)
2 NOTES
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (1,1)
Fuel
. Designate a front seat
Driving Information passenger to handle potential
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Recommended Fuel . . . . . . . . . 9-63 distractions.
Gasoline Specifications Distracted Driving . Become familiar with vehicle
(U.S. and Canada Only) . . . . 9-64 Distraction comes in many forms features before driving, such as
California Fuel and can take your focus from the programming favorite radio
Requirements . . . . . . . . . . . . . . 9-64 task of driving. Exercise good stations and adjusting climate
Fuels in Foreign Countries . . . 9-64 judgment and do not let other control and seat settings.
Fuel Additives . . . . . . . . . . . . . . . 9-65 activities divert your attention Program all trip information into
Fuel E85 (85% Ethanol) . . . . . 9-66 away from the road. Many local any navigation device prior to
Filling the Tank . . . . . . . . . . . . . . 9-67 governments have enacted laws driving.
Filling a Portable Fuel regarding driver distraction. Become
Container . . . . . . . . . . . . . . . . . . . 9-69
. Wait until the vehicle is parked
familiar with the local laws in
to retrieve items that have fallen
your area.
Towing to the floor.
General Towing To avoid distracted driving, always . Stop or park the vehicle to tend
Information . . . . . . . . . . . . . . . . . 9-69 keep your eyes on the road, hands
to children.
Driving Characteristics and on the wheel, and mind on the drive.
Towing Tips . . . . . . . . . . . . . . . . 9-70 . Keep pets in an appropriate
. Do not use a phone in
Trailer Towing . . . . . . . . . . . . . . . . 9-74 carrier or restraint.
demanding driving situations.
Towing Equipment . . . . . . . . . . . 9-79 Use a hands-free method to . Avoid stressful conversations
Trailer Sway place or receive necessary while driving, whether with a
Control (TSC) . . . . . . . . . . . . . . 9-90 phone calls. passenger or on a cell phone.
Conversions and Add-Ons . Watch the road. Do not read,
Add-On Electrical take notes, or look up
Equipment . . . . . . . . . . . . . . . . . 9-90 information on phones or other
Adding a Snow Plow or electronic devices.
Similar Equipment . . . . . . . . . . 9-90
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (3,1)
Defensive Driving
{ WARNING { WARNING
Defensive driving means “always
Taking your eyes off the road too expect the unexpected.” The first Drinking and then driving is very
long or too often could cause a step in driving defensively is to wear dangerous. Your reflexes,
crash resulting in injury or death. the safety belt. See Safety Belts on perceptions, attentiveness, and
Focus your attention on driving. page 3‑20. judgment can be affected by even
. Assume that other road users a small amount of alcohol. You
Refer to the infotainment section for (pedestrians, bicyclists, and can have a serious — or even
more information on using that other drivers) are going to be fatal — collision if you drive after
system, including pairing and using careless and make mistakes. drinking.
a cell phone. Anticipate what they might do Do not drink and drive or ride with
and be ready. a driver who has been drinking.
If equipped, refer to the navigation
manual for information on that . Allow enough following distance Ride home in a cab; or if you are
system, including pairing and using between you and the driver in with a group, designate a driver
a cell phone. front of you. who will not drink.
. Focus on the task of driving.
Control of a Vehicle
Drunk Driving
Braking, steering, and accelerating
Death and injury associated with are important factors in helping to
drinking and driving is a global control a vehicle while driving.
tragedy.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (4,1)
Off-Road Recovery 2. Turn the steering wheel about Defensive drivers avoid most skids
one-eighth of a turn, until the by taking reasonable care suited to
right front tire contacts the existing conditions, and by not
pavement edge. overdriving those conditions. But
3. Then turn the steering wheel to skids are always possible.
go straight down the roadway. If the vehicle starts to slide, follow
these suggestions:
Loss of Control . Ease your foot off the
Skidding accelerator pedal and quickly
steer the way you want the
There are three types of skids that vehicle to go. The vehicle may
correspond to the vehicle's three straighten out. Be ready for a
control systems: second skid if it occurs.
. Braking Skid — wheels are not . Slow down and adjust your
The vehicle's right wheels can drop rolling. driving according to weather
off the edge of a road onto the conditions. Stopping distance
shoulder while driving. Follow
. Steering or Cornering
Skid — too much speed or can be longer and vehicle
these tips: control can be affected when
steering in a curve causes tires
1. Ease off the accelerator and to slip and lose cornering force. traction is reduced by water,
then, if there is nothing in the snow, ice, gravel, or other
way, steer the vehicle so that it
. Acceleration Skid — too much material on the road. Learn to
straddles the edge of the throttle causes the driving recognize warning clues — such
pavement. wheels to spin. as enough water, ice, or packed
snow on the road to make a
mirrored surface — and slow
down when you have any doubt.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (6,1)
Loading the Vehicle for For more information about loading Driving on Hills
Off-Road Driving the vehicle, see Vehicle Load Limits
Driving safely on hills requires good
and Tires.
judgment and an understanding of
{ WARNING Environmental Concerns what the vehicle can and cannot do.
. Unsecured cargo on the load . Always use established trails,
floor can be tossed about roads, and areas that have been { WARNING
when driving over rough set aside for public off-road
Many hills are simply too steep
terrain. You or your recreational driving and obey all
posted regulations. for any vehicle. Driving up hills
passengers can be struck by
can cause the vehicle to stall.
flying objects. Secure the . Do not damage shrubs, flowers, Driving down hills can cause loss
cargo properly. trees, or grasses or disturb of control. Driving across hills can
. Keep cargo in the cargo area wildlife. cause a rollover. You could be
as far forward and as low as . Do not park over things that injured or killed. Do not drive on
possible. The heaviest things burn. See Parking Over Things steep hills.
should be on the floor, that Burn.
forward of the rear axle.
Before driving on a hill, assess
. Heavy loads on the roof raise the steepness, traction, and
the vehicle's center of gravity, obstructions. If the terrain ahead
making it more likely to roll cannot be seen, get out of the
over. You can be seriously or vehicle and walk the hill before
fatally injured if the vehicle driving further.
rolls over. Put heavy loads
inside the cargo area, not on
the roof.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (8,1)
Other Rainy Weather Tips Highway Hypnosis Hill and Mountain Roads
Besides slowing down, other wet Always be alert and pay attention to Driving on steep hills or through
weather driving tips include: your surroundings while driving. mountains is different than driving
. Allow extra following distance. If you become tired or sleepy, find a on flat or rolling terrain. Tips for
safe place to park the vehicle driving in these conditions include:
. Pass with caution. and rest. . Keep the vehicle serviced and in
. Keep windshield wiping Other driving tips include: good shape.
equipment in good shape.
. Keep the vehicle well ventilated. . Check all fluid levels and brakes,
. Keep the windshield washer fluid tires, cooling system, and
reservoir filled.
. Keep the interior
temperature cool. transmission.
. Have good tires with proper . Shift to a lower gear when going
. Keep your eyes moving — scan
tread depth. See Tires on down steep or long hills.
page 10‑49. the road ahead and to the sides.
. Turn off cruise control.
. Check the rearview mirror and
vehicle instruments often.
{ WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (13,1)
Blizzard Conditions
WARNING (Continued) WARNING (Continued)
Being stuck in snow can be a
serious situation. Stay with the If the vehicle is stuck in the snow: For more information about
vehicle unless there is help nearby. carbon monoxide, see Engine
. Clear away snow from around
If possible, use the Roadside Exhaust on page 9‑30.
the base of your vehicle,
Assistance Program (U.S. and
especially any that is blocking
Canada) on page 13‑8 or Roadside
the exhaust pipe. Run the engine for short periods
Assistance Program (Mexico) on
page 13‑10. To get help and keep . Check again from time to only as needed to keep warm, but
everyone in the vehicle safe: time to be sure snow does be careful.
not collect there. To save fuel, run the engine for only
. Turn on the hazard warning
flashers. . Open a window about 5 cm short periods as needed to warm
(2 in) on the side of the the vehicle and then shut the engine
. Tie a red cloth to an outside off and close the window most of
vehicle that is away from the
mirror. the way to save heat. Repeat this
wind to bring in fresh air.
until help arrives but only when you
{ WARNING . Fully open the air outlets on
or under the instrument
feel really uncomfortable from the
cold. Moving about to keep warm
Snow can trap engine exhaust panel. also helps.
under the vehicle. This may . Adjust the climate control If it takes some time for help to
cause exhaust gases to get system to a setting that arrive, now and then when you run
inside. Engine exhaust contains circulates the air inside the the engine, push the accelerator
carbon monoxide (CO) which vehicle and set the fan speed pedal slightly so the engine runs
cannot be seen or smelled. It can to the highest setting. See faster than the idle speed. This
cause unconsciousness and even “Climate Control Systems” in keeps the battery charged to restart
death. the Index. the vehicle and to signal for help
(Continued) (Continued) with the headlamps. Do this as little
as possible to save fuel.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (15,1)
If the Vehicle Is Stuck For information about using tire Release the accelerator pedal while
chains on the vehicle, see Tire shifting, and press lightly on the
Slowly and cautiously spin the Chains on page 10‑72. accelerator pedal when the
wheels to free the vehicle when transmission is in gear. Slowly
stuck in sand, mud, ice, or snow. Rocking the Vehicle to Get spinning the wheels in the forward
If the vehicle has a traction system, it Out and reverse directions causes a
it can often help to free a stuck Turn the steering wheel left and rocking motion that could free the
vehicle. Refer to the vehicle's right to clear the area around the vehicle. If that does not get the
traction system in the Index. If stuck front wheels. For four-wheel-drive vehicle out after a few tries, it might
too severely for the traction system vehicles, shift into Four‐Wheel High need to be towed out. Recovery
to free the vehicle, turn the traction or, if the vehicle has a two‐speed hooks can be used, if the vehicle
system off and use the rocking automatic transfer case, Four‐Wheel has them. If the vehicle does need
method. Low. For vehicles with StabiliTrak®, to be towed out, see Towing the
turn the traction control part of the Vehicle on page 10‑93.
{ WARNING system off. Shift back and forth
between R (Reverse) and a forward
If the vehicle's tires spin at high gear, spinning the wheels as little as
speed, they can explode, and you possible. To prevent transmission
or others could be injured. The wear, wait until the wheels stop
vehicle can overheat, causing an spinning before shifting gears.
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (16,1)
Steps for Determining Correct 4. The resulting figure equals 6. If your vehicle will be towing
Load Limit the available amount of cargo a trailer, the load from your
1. Locate the statement “The and luggage load capacity. trailer will be transferred to
combined weight of For example, if the “XXX” your vehicle. Consult this
occupants and cargo should amount equals 1400 lbs and manual to determine how this
never exceed XXX kg or there will be five 150 lb reduces the available cargo
XXX lbs” on your vehicle's passengers in your vehicle, and luggage load capacity of
placard. the amount of available cargo your vehicle. See Trailer
and luggage load capacity is Towing on page 9‑74 for
2. Determine the combined 650 lbs (1400 − 750 important information on
weight of the driver and (5 x 150) = 650 lbs). towing a trailer, towing safety
passengers that will be riding rules and trailering tips.
5. Determine the combined
in your vehicle.
weight of luggage and cargo
3. Subtract the combined being loaded on the vehicle.
weight of the driver and That weight may not safely
passengers from XXX kg or exceed the available cargo
XXX lbs. and luggage load capacity
calculated in Step 4.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (19,1)
Refer to your vehicle's tire and vehicle's original tires and the The Certification/Tire label also
loading information label for inflation pressures needed to contains information about your
specific information about your obtain the gross weight capacity Front Axle Reserve Capacity.
vehicle's capacity weight and of your vehicle. This is called And, if you do have a heavy
seating positions. The combined Gross Vehicle Weight Rating load, you should spread it out.
weight of the driver, passengers, (GVWR). The GVWR includes
and cargo should never exceed the weight of the vehicle, all
your vehicle's capacity weight. occupants, fuel, and cargo.
{ WARNING
Certification/Tire Label The Certification/Tire label also Do not load the vehicle any
tells you the maximum weights heavier than the Gross
for the front and rear axles, Vehicle Weight Rating
called Gross Axle Weight Rating (GVWR), or either the
(GAWR). To find out the actual maximum front or rear Gross
loads on your front and rear Axle Weight Rating (GAWR).
axles, you need to go to a weigh This can cause systems to
station and weigh your vehicle. break and change the way the
Your dealer can help you with vehicle handles. This could
this. Be sure to spread out your cause loss of control and a
load equally on both sides of the crash. Overloading can also
centerline. shorten the life of the vehicle.
Never exceed the GVWR for
A vehicle specific Certification/ your vehicle, or the GAWR for
Tire label is found on the rear either the front or rear axle.
edge of the driver door. The
label shows the size of your
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (21,1)
Before you start driving, fully press To shift out of P (Park), the ignition If the vehicle must be shut off in an
the brake pedal to confirm the must be in ON/RUN or ACC/ emergency:
adjustment is right for you. While ACCESSORY and the regular brake 1. Brake using a firm and steady
driving, make only small pedal must be applied. pressure. Do not pump the
adjustments. A (STOPPING THE ENGINE/ brakes repeatedly. This may
The vehicle may have a memory LOCK/OFF): When the vehicle is deplete power assist, requiring
function which lets pedal settings be stopped, turn the ignition switch to increased brake pedal force.
saved and recalled. See Memory LOCK/OFF to turn the engine off. 2. Shift the vehicle to N (Neutral).
Seats on page 3‑8. Retained Accessory Power (RAP) This can be done while the
will remain active. See Retained vehicle is moving. After shifting
Ignition Positions Accessory Power (RAP) on to N (Neutral), firmly apply the
page 9‑27. brakes and steer the vehicle to a
This position locks the ignition. safe location.
It also locks the transmission on
automatic transmission vehicles.
The key can be removed in
LOCK/OFF.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
3. Come to a complete stop, shift key to ACC/ACCESSORY. If this The switch stays in this position
to P (Park), and turn the ignition does not work, then the vehicle when the engine is running. The
to LOCK/OFF. On vehicles with needs service. transmission is also unlocked in this
an automatic transmission, the Notice: Using a tool to force the position on automatic transmission
shift lever must be in P (Park) to key to turn in the ignition could vehicles.
turn the ignition switch to the cause damage to the switch or If you leave the key in the ACC/
LOCK/OFF position. break the key. Use the correct ACCESSORY or ON/RUN position
4. Set the parking brake. See key, make sure it is all the way in, with the engine off, the battery could
Parking Brake on page 9‑46. and turn it only with your hand. be drained. You may not be able to
If the key cannot be turned by start the vehicle if the battery is
{ WARNING hand, see your dealer. allowed to drain for an extended
period of time.
B (ACC/ACCESSORY): This
Turning off the vehicle while position lets things like the radio D (START): This is the position that
moving may cause loss of power and the windshield wipers operate starts the engine. When the engine
assist in the brake and steering while the engine is off. Use this starts, release the key. The ignition
systems and disable the airbags. position if the vehicle must be switch returns to ON/RUN for
While driving, only shut the pushed or towed. driving.
vehicle off in an emergency.
C (ON/RUN): This position can be A warning tone will sound when the
used to operate the electrical driver door is opened and the
If the vehicle cannot be pulled over, accessories and to display some ignition is in ACC/ACCESSORY or
and must be shut off while driving, instrument panel cluster warning LOCK/OFF, and the key is in the
turn the ignition to ACC/ and indicator lights. This position ignition.
ACCESSORY. can also be used for service and
The steering can bind with the diagnostics, and to verify the proper
wheels turned off center. If this operation of the malfunction
happens, move the steering wheel indicator lamp as may be required
from right to left while turning the for emission inspection purposes.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (25,1)
Starting the Engine The vehicle has a When the Low Fuel warning
Computer-Controlled Cranking lamp is on and the FUEL LEVEL
If the vehicle is a hybrid, see the System. This feature assists in LOW message is displayed in
hybrid supplement for more starting the engine and protects the Driver Information Center
information. components. If the ignition key is (DIC), the Computer-Controlled
Move the shift lever to P (Park) or turned to the START position, Cranking System is disabled to
N (Neutral). The engine will not start and then released when the prevent possible vehicle
in any other position. To restart the engine begins cranking, the component damage. When this
engine when the vehicle is already engine will continue cranking for happens, hold the ignition switch
moving, use N (Neutral) only. a few seconds or until the in the START position to
vehicle starts. If the engine does continue engine cranking.
Notice: Do not try to shift to not start and the key is held in
P (Park) if the vehicle is moving. Notice: Cranking the engine for
START, cranking will be stopped long periods of time, by returning
If you do, you could damage the after 15 seconds to prevent
transmission. Shift to P (Park) the key to the START position
cranking motor damage. To immediately after cranking has
only when the vehicle is stopped. prevent gear damage, this ended, can overheat and damage
Starting Procedure system also prevents cranking if the cranking motor, and drain the
the engine is already running. battery. Wait at least 15 seconds
1. With your foot off the accelerator Engine cranking can be stopped
pedal, turn the ignition to START. between each try, to let the
by turning the ignition switch to cranking motor cool down.
When the engine starts, let go of the ACC/ACCESSORY or
the key. The idle speed will go LOCK/OFF position.
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (26,1)
2. If the engine does not start after Notice: If you add electrical parts To Use the Engine Coolant
5-10 seconds, especially in very or accessories, you could change Heater
cold weather (below −18°C or the way the engine operates. Any
0°F), it could be flooded with too resulting damage would not be 1. Turn off the engine.
much gasoline. Try pushing the covered by the vehicle warranty. 2. Open the hood and unwrap the
accelerator pedal all the way to See Add-On Electrical Equipment electrical cord. The cord is
the floor and holding it there as on page 9‑90. secured to the engine
you hold the key in START for compartment fuse block with a
up to a maximum of 15 seconds. Engine Heater clip. Carefully remove the wire
Wait at least 15 seconds tie which secures the electrical
between each try, to allow the The engine coolant heater can cord. Do not cut the
cranking motor to cool down. provide easier starting and better electrical cord.
When the engine starts, let go of fuel economy during engine
warm-up in cold weather conditions 3. Plug the cord into a normal,
the key and accelerator. If the
at or below −18°C (0°F). Vehicles grounded 110-volt AC outlet.
vehicle starts briefly but then
stops again, repeat these steps. with an engine heater should be
This clears the extra gasoline plugged in at least four hours before { WARNING
from the engine. Do not race the starting. An internal thermostat in
engine immediately after starting the plug-end of the cord may exist Plugging the cord into an
it. Operate the engine and which will prevent engine coolant ungrounded outlet could cause an
transmission gently until the oil heater operation at temperatures electrical shock. Also, the wrong
warms up and lubricates all above −18°C (0°F). kind of extension cord could
moving parts. overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
(Continued)
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (27,1)
Shifting out of Park To shift out of P (Park) use the Parking over Things
following:
This vehicle is equipped with an That Burn
electronic shift lock release system. 1. Apply the brake pedal.
The shift lock release is
designed to:
2. Move the shift lever to the { WARNING
desired position.
. Prevent ignition key removal Things that can burn could touch
If you still are unable to shift out of
unless the shift lever is in hot exhaust parts under the
P (Park):
P (Park) with the shift lever vehicle and ignite. Do not park
button fully released. 1. Ease the pressure on the shift over papers, leaves, dry grass,
lever. or other things that can burn.
. Prevent movement of the shift
2. While holding down the brake
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/ pedal, press the shift lever all
ACCESSORY and the regular the way into P (Park).
brake pedal is applied. 3. Move the shift lever to the
The shift lock release is always desired position.
functional except in the case If you are still having a problem
of an uncharged or low voltage shifting, then have the vehicle
(less than 9 volt) battery. serviced soon.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10‑89 for more information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (30,1)
To rock the vehicle back and forth to Notice: Shifting out of P (Park) or
{ WARNING get out of snow, ice, or sand without N (Neutral) with the engine
damaging the transmission, see If running at high speed may
If the vehicle has a four-wheel the Vehicle Is Stuck on page 9‑15. damage the transmission. The
drive transfer case with a repairs would not be covered by
N (Neutral) position, and the N (Neutral): In this position, the
engine does not connect with the the vehicle warranty. Be sure the
transfer case is in N (Neutral), the engine is not running at high
vehicle will be free to roll — even wheels. To restart the engine when
the vehicle is already moving, use speed when shifting the vehicle.
if the shift lever is in P (Park). Be
N (Neutral) only. Also, use D (Drive): This position is for
sure the transfer case is in a drive
N (Neutral) when the vehicle is normal driving. It provides the best
gear, Two-Wheel Drive High or
being towed. fuel economy. If you need more
Four-Wheel Drive High or power for passing, and you are:
Four-Wheel Drive Low — not in
N (Neutral). See Shifting Into Park { WARNING . Going less than about 55 km/h
on page 9‑27. Always set the (35 mph), push the accelerator
Shifting into a drive gear while the pedal about halfway down.
parking brake. engine is running at high speed is
. Going about 55 km/h (35 mph) or
dangerous. Unless your foot is
R (Reverse): Use this gear to firmly on the brake pedal, the more, push the accelerator all
back up. vehicle could move very rapidly. the way down.
Notice: Shifting to R (Reverse) You could lose control and hit By doing this, the vehicle shifts
while the vehicle is moving people or objects. Do not shift down to the next gear and has
forward could damage the into a drive gear while the engine more power.
transmission. The repairs would is running at high speed.
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (34,1)
D (Drive) can be used when towing If the shift stabilization feature When temperatures are very cold,
a trailer, carrying a heavy load, determines that a current vehicle shifting could be delayed providing
driving on steep hills, or for off-road speed cannot be maintained, the more stable shifts until the engine
driving. You might want to shift the transmission does not upshift and warms up. Shifts could be more
transmission to a lower gear instead holds the current gear. noticeable with a cold transmission.
selection if the transmission shifts In some cases, this could appear to This difference in shifting is normal.
too often. be a delayed shift, however the M (Manual Mode): This position
Downshifting the transmission in transmission is operating normally. lets drivers select the range of gears
slippery road conditions could result The vehicle's transmission uses appropriate for current driving
in skidding. See “Skidding” under adaptive shift controls. Adaptive conditions. If the vehicle has this
Loss of Control on page 9‑5. shift controls continually compares feature, see “Range Selection
The vehicle has a shift stabilization key shift parameters to Mode” under Manual Mode on
feature that adjusts the transmission pre-programmed ideal shifts stored page 9‑35.
shifting to the current driving in the transmissions computer. The 3 (Third): This position is also used
conditions in order to reduce rapid transmission constantly makes for normal driving. It reduces vehicle
upshifts and downshifts. This shift adjustments to improve vehicle speed more than D (Drive) without
stabilization feature is designed to performance according to how the using the brakes. You might choose
determine, before making an vehicle is being used, such as 3 (Third) instead of D (Drive) when
upshift, if the engine is able to with a heavy load or when the driving on hilly, winding roads, when
maintain vehicle speed by analyzing temperature changes. During this towing a trailer, so there is less
things such as vehicle speed, adaptive shift control process, shifting between gears and when
throttle position, and vehicle load. shifting might feel different as the going down a steep hill.
transmission determines the best
settings.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (35,1)
2 (Second): This position reduces to 1 (First) it provides the lowest Manual Mode
vehicle speed even more than gear appropriate to the vehicle's
3 (Third) without using the brakes. current road speed and continues to Range Selection Mode
You can use 2 (Second) on hills. downshift as the vehicle slows, (Hydra-Matic® 6-Speed
It can help control vehicle speed as eventually downshifting to Transmission)
you go down steep mountain roads, 1 (First) gear.
but then you would also want to use Notice: Spinning the tires or
the brakes off and on. holding the vehicle in one
If you manually select 2 (Second) place on a hill using only the
in an automatic transmission, accelerator pedal may damage
the transmission will start in the transmission. The repair will
second gear. You can use this not be covered by the vehicle
Base Trim Shown (Uplevel Similar)
feature for reducing the speed of the warranty. If you are stuck, do not
rear wheels when you are trying to spin the tires. When stopping on The vehicle may have a Range
start the vehicle from a stop on a hill, use the brakes to hold the Selection Mode. The Range
slippery road surfaces. vehicle in place. Selection Mode helps control the
vehicle's transmission and vehicle
1 (First): This position reduces
speed while driving down hill or
vehicle speed without using the
towing a trailer by letting you select
brakes. You can use it for major/
a desired range of gears.
severe downgrades and off-road
driving where the vehicle would
otherwise accelerate due to
steepness of grade. When you shift
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (36,1)
To use this feature, do the following: Grade Braking is not available when torque to the wheels after it detects
1. Move the shift lever to Range Selection Mode is active. wheel slip, preventing the tires from
M (Manual Mode). See Tow/Haul Mode on page 9‑36. spinning.
The vehicle has StabiliTrak®. Automatic Transfer Case You can choose among five driving
Shifting into Four-Wheel Drive Low settings:
will turn Traction Control and Indicator lights in the switches show
StabiliTrak off. See StabiliTrak® you which setting you are in. The
System on page 9‑47. indicator lights will come on briefly
Front Axle when you turn on the ignition and
the last chosen setting will stay on.
The front axle engages and If the lights do not come on, you
disengages automatically when you should take the vehicle to your
shift the transfer case. Some delay dealer for service. An indicator light
for the axle to engage or disengage will flash while shifting. It will stay on
is normal. when the shift is completed. If for
some reason the transfer case
cannot make a requested shift, it will
The transfer case knob is located to return to the last chosen setting.
the left of the instrument panel 2 m (Two-Wheel Drive High): This
cluster. setting is used for driving in most
Use this dial to shift into and out of street and highway situations. The
four-wheel drive. front axle is not engaged in
two-wheel drive. This setting also
provides the best fuel economy.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (39,1)
AUTO (Automatic Four-Wheel You might choose Four-Wheel Drive N (Neutral): Shift the vehicle's
Drive): This setting is ideal for Low if you are driving off-road in transfer case to N (Neutral) only
use when road surface traction deep sand, deep mud, deep snow, when towing the vehicle. See
conditions are variable. When and while climbing or descending Recreational Vehicle Towing on
driving the vehicle in AUTO, the steep hills. page 10‑93 or Towing the Vehicle
front axle is engaged, and the The vehicle has StabiliTrak. Shifting on page 10‑93 for more information.
vehicle's power is sent to the front into Four-Wheel Drive Low will turn If the SERVICE 4 WHEEL DRIVE
and rear wheels automatically Traction Control and StabiliTrak off. message stays on, you should take
based on driving conditions. Driving See StabiliTrak® System on the vehicle to your dealer for
in this mode results in slightly lower page 9‑47. service. See “SERVICE 4 WHEEL
fuel economy than Two-Wheel DRIVE” message under
Drive High.
{ WARNING Transmission Messages on
page 5‑45.
4 m (Four-Wheel Drive High): Use
the Four-Wheel Drive High position Shifting the transfer case to
Shifting Into Four-Wheel Drive
when you need extra traction, such N (Neutral) can cause the vehicle High or AUTO (Automatic
as on snowy or icy roads or in most to roll even if the transmission is Four-Wheel Drive)
off-road situations. This setting also in P (Park). You or someone else
engages your front axle to help could be seriously injured. Be Turn the knob to the Four-Wheel
drive the vehicle. This is the best sure to set the parking brake Drive High or AUTO position. This
setting to use when plowing snow. before placing the transfer case in can be done at any speed, except
when shifting from Four-Wheel
N (Neutral). See Parking Brake on
4 n (Four-Wheel Drive Low): This Drive Low. The indicator light will
page 9‑46.
setting also engages the front axle flash while shifting. It will remain on
and delivers extra torque. You may when the shift is completed.
never need this setting. It sends
maximum power to all four wheels.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (40,1)
Shifting Into Two-Wheel for shifting into Four-Wheel Drive If the knob is turned to the
Drive High Low is to have the vehicle moving Four-Wheel Drive Low position
Turn the knob to the Two-Wheel 1.6 to 3.2 km/h (1 to 2 mph). Turn the when the vehicle is in gear and/or
Drive High position. This can be knob to the Four-Wheel Drive Low moving more than 5 km/h (3 mph),
done at any speed, except when position. You must wait for the the Four-Wheel Drive Low indicator
shifting from Four-Wheel Drive Low. Four-Wheel Drive Low indicator light light will flash for 30 seconds
to stop flashing and remain on and not complete the shift. After
See “Shifting Out of Four-Wheel before shifting the transmission 30 seconds the transfer case
Drive Low” in this section for more into gear. will shift to Four-Wheel Drive
information. High mode. With the vehicle moving
Notice: Shifting the transmission
Shifting Into Four-Wheel into gear before the requested less than 5 km/h (3 mph) and the
Drive Low mode indicator light has stopped transmission in N (Neutral), attempt
flashing could damage the the shift again.
When Four-Wheel Drive Low is
engaged, vehicle speed should be transfer case. To help avoid Shifting Out of Four-Wheel
kept below 72 km/h (45 mph). damaging the vehicle, always wait Drive Low
Extended high-speed operation for the mode indicator lights to
To shift from Four-Wheel Drive Low
in 4L may damage or shorten the life stop flashing before shifting the
to Four-Wheel Drive High, AUTO,
of the drivetrain. transmission into gear.
or Two-Wheel Drive High, the
To shift to the Four-Wheel Drive The vehicle may have significant vehicle must be stopped or moving
Low position, the ignition must be in engagement noise and bump when less than 5 km/h (3 mph) with the
ON/RUN and the vehicle must be shifting between Four-Wheel Drive transmission in N (Neutral) and the
stopped or moving less than 5 km/h Low and Four-Wheel Drive High ignition in ON/RUN. The preferred
(3 mph) with the transmission in ranges or from N (Neutral) while the method for shifting out of
N (Neutral). The preferred method engine is running. Four-Wheel Drive Low is to have
your vehicle moving 1.6 to 3.2 km/h
(1 to 2 mph). Turn the knob to the
Four-Wheel Drive High, AUTO,
or Two-Wheel Drive High position.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (41,1)
You must wait for the Four-Wheel If the knob is turned to the 4. Put the transmission in
Drive High, AUTO, or Two-Wheel Four-Wheel Drive High, AUTO, N (Neutral).
Drive High indicator light to stop or Two-Wheel Drive High switch 5. Shift the transfer case to
flashing and remain on before position when the vehicle is in gear Two-Wheel Drive High.
shifting the transmission into gear. and/or moving more than 5 km/h
(3 mph), the Four-Wheel Drive High, 6. Turn the transfer case dial
Notice: Shifting the transmission clockwise to N (Neutral) until it
into gear before the requested AUTO, or Two-Wheel Drive High
indicator light will flash for stops and hold it there until the
mode indicator light has stopped N (Neutral) light starts blinking.
flashing could damage the 30 seconds but will not complete the
shift. With the vehicle moving less This will take at least
transfer case. To help avoid 10 seconds. Then slowly release
damaging the vehicle, always wait than 5 km/h (3 mph) and the
transmission is in N (Neutral), the dial to the Four‐Wheel Drive
for the mode indicator lights to Low position. The N (Neutral)
stop flashing before shifting the attempt the shift again.
light will come on when the
transmission into gear. Shifting into Neutral transfer case shift to N (Neutral)
The vehicle may have significant To shift the transfer case to is complete.
engagement noise and bump when N (Neutral) do the following: 7. If the engine is running, verify
shifting between Four-Wheel Drive that the transfer case is in
Low and Four-Wheel Drive High 1. Make sure the vehicle is parked
so that it will not roll. N (Neutral) by shifting the
ranges or from N (Neutral) while the transmission to R (Reverse) for
engine is running. 2. Set the parking brake and apply one second, then shift the
the regular brake pedal. See transmission to D (Drive) for
Parking Brake on page 9‑46 for one second.
more information.
8. Turn the ignition to ACC/
3. Start the vehicle or turn the ACCESSORY, which will turn the
ignition to ON/RUN. engine off.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (42,1)
9. Place the transmission shift Notice: Shifting the transmission Four-Wheel Drive
lever in P (Park). into gear before the Four-Wheel
Drive Low indicator light has
(Single Speed Automatic
10. Release the parking brake prior Transfer Case)
to moving the vehicle. stopped flashing could damage
the transfer case. To help avoid If the vehicle has four-wheel drive,
11. Turn the ignition to LOCK/OFF. damaging the vehicle, always wait you can send the engine's driving
Shifting Out of Neutral for the Four-Wheel Drive Low power to all four wheels for extra
indicator light to stop flashing traction. Read the following before
To shift out of N Neutral do the before shifting the transmission using four-wheel drive.
following: into gear.
Notice: Driving on clean, dry
1. Set the parking brake and apply 5. Start the engine and shift the pavement in Four-Wheel Drive
the regular brake pedal. transmission to the desired High for an extended period of
2. Turn the ignition to ON/RUN with position. time may cause premature wear
the engine off, and shift the Excessively shifting the transfer on the vehicle's powertrain. Do
transmission to N (Neutral). case into or out of the different not drive on clean, dry pavement
3. Turn the transfer case dial to modes may cause the transfer case in Four-Wheel Drive High for
the desired transfer case shift to enter the shift protection mode. extended periods of time.
position (Two-Wheel Drive High, This will protect the transfer case While driving on clean dry pavement
Four-Wheel Drive High, from possible damage and will only and during tight turns, you may
or AUTO). allow the transfer case to respond to experience a vibration in the
one shift per 10 seconds. The steering system.
After the transfer case has transfer case may stay in this mode
shifted out of N (Neutral), the for up to three minutes.
N (Neutral) light will go out.
4. Release the parking brake prior
to moving the vehicle.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (43,1)
Front Axle The vehicle has Four-Wheel Drive AUTO (Automatic Four-Wheel
with StabiliTrak®. For information on Drive): This setting is ideal for use
The front axle engages and
StabiliTrak, see StabiliTrak® System when road surface traction
disengages automatically when you
on page 9‑47. conditions are variable. When
shift the transfer case. Some delay
You can choose among three driving the vehicle in AUTO, the
for the axle to engage or disengage
driving settings: front axle is engaged, and the
is normal.
vehicle's power is sent to the front
Automatic Transfer Case Indicator lights in the switch show and rear wheels automatically
you which setting you are in. The based on driving conditions. Driving
indicator lights will come on briefly in this mode results in slightly lower
when you turn on the ignition and fuel economy than Two-Wheel
the last chosen setting will stay on. Drive High.
If the lights do not come on, you
should take the vehicle to your 4 m (Four-Wheel Drive High): Use
dealer for service. An indicator light the Four-Wheel Drive High position
will flash while shifting. It will stay on when you need extra traction, such
when the shift is completed. If for as on snowy or icy roads or in most
some reason the transfer case off-road situations. This setting also
cannot make a requested shift, it will engages the front axle to help drive
return to the last chosen setting. the vehicle. This is the best setting
to use when plowing snow.
2 m (Two-Wheel Drive High): This
The transfer case knob is located to setting is used for driving in most
the left of the instrument panel street and highway situations. The
cluster. front axle is not engaged in
two-wheel drive. This setting also
Use this dial to shift into and out of provides the best fuel economy.
four-wheel drive.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (44,1)
Hill Start Assist (HSA) accelerator pedal is applied within Ride Control Systems
the two‐second window. If the
Non‐hybrid vehicles with StabiliTrak vehicle is equipped with the
have a Hill Start Assist (HSA) Integrated Trailer Brake Control StabiliTrak® System
feature, which may be useful when (ITBC) system, HSA may also apply The vehicle has a vehicle stability
the vehicle is stopped on a grade. the trailer brakes. It will not activate enhancement system called
This feature is designed to prevent if the vehicle is in a drive gear and StabiliTrak. It is an advanced
the vehicle from rolling, either facing downhill or if the vehicle is computer-controlled system that
forward or rearward, during vehicle facing uphill and in R (Reverse). assists the driver with directional
drive off. After the driver completely There may be situations on minor control of the vehicle in difficult
stops and holds the vehicle in a hills (less than 5% grade) with a driving conditions.
complete standstill on a grade, HSA loaded vehicle or while pulling a
will be automatically activated. trailer where HSA will not activate. StabiliTrak activates when the
During the transition period between computer senses a discrepancy
when the driver releases the brake between the intended path and the
pedal and starts to accelerate to direction the vehicle is actually
drive off on a grade, HSA holds the traveling. StabiliTrak selectively
braking pressure for a maximum of applies braking pressure at any one
two seconds to ensure that there is of the vehicle's brakes to assist the
no rolling. The brakes will driver with keeping the vehicle on
automatically release when the the intended path.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (48,1)
The traction control part of Traction control and StabiliTrak can It is recommended to leave the
StabiliTrak can be turned off by be turned on by pressing and system on for normal driving
pressing and releasing the TCS/ releasing the TCS/StabiliTrak button conditions, but it may be necessary
StabiliTrak button if both systems if they are not automatically shut off to turn the system off if the vehicle
(traction control and StabiliTrak) for any other reason. This will also is stuck in sand, mud, ice or snow,
were previously on. enable the TSC feature. and you want to “rock” the vehicle to
When the TCS or StabiliTrak system attempt to free it. It may also be
is turned off, the StabiliTrak light necessary to turn off the system
and the appropriate message will be when driving in extreme off-road
displayed on the DIC to warn the conditions where high wheel spin is
driver. The vehicle will still have required. See If the Vehicle Is Stuck
brake-traction control when traction on page 9‑15.
control is off, but will not be able to When the transfer case is in 4LO,
To disable both TCS and use the engine speed management the stability system is automatically
StabiliTrak, press and hold the system. See “Traction Control disabled, the StabiliTrak light comes
TCS/StabiliTrak button until the Operation” next for more on, and the appropriate message
StabiliTrak OFF light illuminates and information. will appear on the DIC. Both traction
the appropriate DIC message control and StabiliTrak are
When the TCS has been turned off,
displays. This will also disable the automatically disabled in this
system noises may still be heard as
TSC feature. condition.
a result of the brake-traction control
coming on.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (50,1)
Traction Control Operation Notice: If the wheel(s) of one axle If cruise control is being used when
is allowed to spin excessively the system activates, the StabiliTrak
The TCS is part of the StabiliTrak
while the StabiliTrak®, ABS, brake light will flash and cruise control will
system. Traction control limits wheel
warning lights, and any relevant automatically disengage. Cruise
spin by reducing engine power to
DIC messages are displayed, the control may be reengaged when
the wheels (engine speed
transfer case could be damaged. road conditions allow. See Cruise
management) and by applying
The repairs would not be covered Control on page 9‑52.
brakes to each individual wheel
by the vehicle warranty. Reduce StabiliTrak may also turn off
(brake-traction control) as
engine power and do not spin the automatically if it determines that a
necessary.
wheel(s) excessively while these problem exists with the system.
The TCS is enabled automatically lights and messages are If the problem does not clear itself
when the vehicle is started. It will displayed. after restarting the vehicle, see your
activate and the StabiliTrak light will
The TCS may activate on dry or dealer for service.
flash if it senses that any of the
rough roads or under conditions Non-hybrid vehicles with StabiliTrak
wheels are spinning or beginning to
such as heavy acceleration while have a Trailer Sway Control (TSC)
lose traction while driving. If traction
turning or abrupt upshifts/downshifts feature. See Trailer Sway Control
control is turned off, only the
of the transmission. When this (TSC) on page 9‑90.
brake-traction control portion of
happens, a reduction in acceleration
traction control will work. The Non-hybrid vehicles with StabiliTrak
may be noticed, or a noise or
engine speed management will be have a Hill Start Assist (HSA)
vibration may be heard. This is
disabled. In this mode, engine feature. See Hill Start Assist (HSA)
normal.
power is not reduced automatically on page 9‑47.
and the driven wheels can spin
more freely. This can cause the Adding non‐dealer accessories can
brake-traction control to activate affect the vehicle's performance.
constantly. See Accessories and Modifications
on page 10‑3.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (51,1)
Locking Rear Axle independently adjust the damping This type of level control is fully
level to provide the optimum automatic and will provide a better
Vehicles with a locking rear axle can vehicle ride. leveled riding position as well as
give more traction on snow, mud, better handling under a variety of
ice, sand, or gravel. It works like a Autoride also interact with the tow/
haul mode that, when activated, will passenger and loading conditions.
standard axle most of the time, but An air compressor connected to the
when traction is low, this feature will provide additional control of the
shock absorbers. This additional rear shocks will raise or lower the
allow the rear wheel with the most rear of the vehicle to maintain
traction to move the vehicle. control results in better ride and
handling characteristics when the proper vehicle height. The system is
vehicle is loaded or towing a trailer. activated when the ignition key is
Continuous Damping See “Tow/Haul Mode” under Trailer turned to ON/RUN and will
Control (CDC) Towing on page 9‑74 for more automatically adjust vehicle height
information. thereafter. The system may exhaust
This vehicle may have a continuous (lower vehicle height) for up to
damping control system called ten minutes after the ignition key
Autoride®. With this feature, Automatic Level Control has been turned off. You may hear
improved vehicle ride and handling The automatic level control rear the air compressor operating when
is provided under a variety of suspension is available on light‐duty the height is being adjusted.
passenger and loading conditions. vehicles and comes as a part of the If a weight‐distributing hitch is being
Autoride is fully automatic and Continuous Damping Control (CDC) used, it is recommended to allow
uses a computer controller to suspension, if equipped. the shocks to inflate, thereby
continuously monitor vehicle speed, leveling the vehicle prior to adjusting
wheel to body position, lift/dive, and the hitch.
steering position of the vehicle. The
controller then sends signals
to each shock absorber to
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (52,1)
While going downhill, the Cruise Ending Cruise Control Object Detection
Grade Braking feature may There are three ways to end cruise
automatically shift to a lower gear to control:
Systems
keep the vehicle's speed down.
It may be necessary to apply the . To disengage cruise control, Ultrasonic Parking Assist
brake or manually shift the step lightly on the brake pedal.
transmission to a lower gear. The If available, the Ultrasonic Rear
vehicle may shift to a higher gear
. Press the [ on the steering Parking Assist (URPA) system uses
when grade braking assistance is wheel. sensors on the rear bumper to
no longer required. Cruise Grade . To turn off the cruise control, assist with parking and avoiding
Braking is not available while in objects while in R (Reverse).
press I on the steering wheel.
Range Selection Mode. See "Range
Selection Mode" under Manual Erasing Speed Memory { WARNING
Mode on page 9‑35. The cruise control set speed is
The URPA system does not
When the brakes are manually erased from memory by pressing
detect pedestrians, bicyclists,
applied the cruise control is the I button or if the ignition is animals, or objects below the
disengaged. turned off. bumper or that are too close or
too far from the vehicle. To
prevent injury, death, or vehicle
damage, even with URPA, always
check the area around the vehicle
and check all mirrors before
backing.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (55,1)
How the System Works Turning the System On and Off PARK ASSIST OFF: This message
occurs if the driver disables the
URPA comes on automatically
system or if the vehicle is driven
when the shift lever is moved into
above 8 km/h (5 mph) in
R (Reverse). A single tone sounds
R (Reverse).
to indicate the system is working.
PARK ASST BLOCKED SEE
URPA operates only at speeds less
OWNERS MANUAL: This
than 8 km/h (5 mph).
message can occur under the
An obstacle is indicated by audible Press this button, located next to following conditions:
beeps. The time between the the radio, to disable URPA. . The ultrasonic sensors are not
beeps gets shorter as the vehicle
The indicator light comes on and clean. Keep the rear bumper
approaches the obstacle.
PARK ASSIST OFF displays on the free of mud, dirt, snow, ice,
A continuous tone is heard when
Driver Information Center (DIC). slush, and frost. The message
the distance is less than
See Object Detection System may not clear until frost or ice
30 cm (12 in).
Messages on page 5‑41. has melted all around and inside
To be detected, objects must be at the sensor.
least 25 cm (10 in) off the ground When the System Does Not
Seem to Work Properly
. A trailer is attached to the
and below liftgate level. Objects
vehicle, or a bicycle or an object
must also be within 2.5 m (8 ft) from The following messages may be hanging out of the liftgate during
the rear bumper. This distance may displayed on the DIC: the current or last drive cycle.
be less during warmer or humid
SERVICE PARK ASSIST: this URPA will return to normal
weather.
message occurs, take the vehicle to operation after it is determined
your dealer for repair. the object is removed. This
could take a few drive cycles.
. A tow bar is attached to the
vehicle.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (56,1)
How the System Works the same side, the display will flash shrubs, and other stationary objects.
The SBZA symbol lights up in the to give you extra warning not to This is normal system operation, the
side mirrors when the system change lanes. vehicle does not need service.
detects a vehicle in the side blind At speeds greater then 32 km/h If the SBZA displays do not light up
zone, indicating it may be unsafe to (20 mph), SBZA displays may come when the system is on and vehicles
change lanes. Before making a lane on when approaching or passing are in the blind zone, the system
change, check the SBZA display, other vehicles. SBZA displays may may need service. Take the vehicle
check all mirrors, glance over your come on when a passed vehicle to your dealer.
shoulder, and use the turn signals. remains in or drops back into the SBZA does not operate when the
detection zone. SBZA can be SBZA sensors in the left or right
disabled through the Driver corners of the rear bumper are
Information Center (DIC). See Driver covered with mud, dirt, snow, ice,
Information Center (DIC) on slush, or in heavy rainstorms. For
page 5‑28. If SBZA is disabled by cleaning instructions, see “Washing
the driver, the SBZA mirror displays the Vehicle” under Exterior Care on
Left Side Mirror Right Side Mirror will not light up. page 10‑99. If the DIC still displays
Display Display the SIDE BLIND ZONE SYSTEM
When the System Does Not Seem
To Work Properly UNAVAILABLE message after
When the vehicle is started, both
cleaning the bumper, see your
outside mirror SBZA displays will Missed alerts can occur under dealer.
briefly come on to indicate the normal circumstances and will
system is operating. When the increase in wet conditions. The
vehicle is moving forward, the left or system does not need to be
right side mirror display will light up serviced. SBZA is designed to
if a vehicle is detected in that blind ignore stationary objects; however,
zone. If the turn signal is activated the system may occasionally light
and a vehicle is also detected on up due to guard rails, signs, trees,
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (58,1)
The SBZA displays may remain on SIDE BLIND ZONE SYSTEM FCC Information
if a trailer is attached to the vehicle, UNAVAILABLE: This message
See Radio Frequency Statement on
or a bicycle or object is extending indicates that the SBZA system is
page 13‑22 for information
out to either side of the vehicle. disabled either because the sensor
regarding Part 15 of the Federal
When SBZA is disabled for any is blocked and cannot detect
Communications Commission (FCC)
reason other than the driver turning vehicles in your blind zone, or the
rules and Industry Canada
it off, it cannot be turned back on. vehicle is passing through an open
Standards RSS-GEN/210/220/310.
The SIDE BLIND ZONE ALERT ON field of view area, such as the
desert, where there is insufficient Frequency of operation:
option will not be selectable if the
data for operation. This message 24.05GHz – 24.25GHz
conditions for normal system
operation are not met. may also activate during heavy rain Field Strength: Not greater than
or due to road spray. The vehicle 2.5V/m peak (0.25V/m average) at a
SBZA Error Messages does not need service. For cleaning, distance of 3m
The following messages may see “Washing the Vehicle” under
Exterior Care on page 10‑99. The manufacturer is not responsible
appear in the DIC: for any radio or TV interference
SIDE BLIND ZONE ALERT SERVICE SIDE BLIND ZONE caused by unauthorized
SYSTEM OFF: This message ALERT SYSTEM: If this message modifications to this equipment.
indicates that the driver has turned appears, both SBZA displays will Such modifications could void the
the system off. remain on indicating there is a user's authority to operate the
problem with the SBZA system. equipment.
If these displays remain on after
continued driving, the system needs
service. Take the vehicle to your
dealer.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (59,1)
Fuel Additives For customers who do not use TOP Notice: This vehicle was not
TIER Detergent Gasoline regularly, designed for fuel that contains
To provide cleaner air, all gasolines one bottle of GM Fuel System methanol. Do not use fuel
in the United States are now Treatment PLUS, added to the fuel containing methanol. It can
required to contain additives that tank at every engine oil change, can corrode metal parts in the fuel
help prevent engine and fuel system help clean deposits from fuel system and also damage plastic
deposits from forming, allowing the injectors and intake valves. GM Fuel and rubber parts. That damage
emission control system to work System Treatment PLUS is the only would not be covered under the
properly. In most cases, nothing gasoline additive recommended by vehicle warranty.
should have to be added to the fuel. General Motors. It is available at
However, some gasolines contain Some gasolines that are
your dealer. not reformulated for low
only the minimum amount of
additive required to meet U.S. Gasolines containing oxygenates, emissions can contain an
Environmental Protection Agency such as ethers and ethanol, and octane-enhancing additive called
regulations. To help keep fuel reformulated gasolines might be methylcyclopentadienyl manganese
injectors and intake valves clean available in your area. We tricarbonyl (MMT); ask the attendant
and avoid problems due to dirty recommend that you use these where you buy gasoline whether the
injectors or valves, look for gasoline gasolines, if they comply with the fuel contains MMT. We recommend
that is advertised as TOP TIER specifications described earlier. against the use of such gasolines.
Detergent Gasoline. Look for the However, E85 (85% ethanol) and Fuels containing MMT can reduce
TOP TIER label on the fuel pump to other fuels containing more than spark plug life and affect emission
ensure gasoline meets enhanced 15% ethanol must not be used in control system performance. The
detergency standards developed by vehicles that were not designed for malfunction indicator lamp might
the auto companies. A list of those fuels. turn on. If this occurs, return to your
marketers providing TOP TIER dealer for service.
Detergent Gasoline can be found at
www.toptiergas.com.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (66,1)
Fuel E85 (85% Ethanol) At a minimum, E85 should meet E85 has less energy per liter
ASTM Specification D 5798 or (gallon) than gasoline, so you will
Vehicles that have a FlexFuel badge CGSB Specification 3.512. Filling need to refill the fuel tank more
and a yellow fuel cap can use either the tank with fuel mixtures that often when using E85 than when
unleaded gasoline or ethanol fuel do not meet ASTM or CGSB you are using gasoline. See Filling
containing up to 85% ethanol (E85). specifications can affect driveability the Tank on page 9‑67.
For all other vehicles, use only the and could cause the malfunction
unleaded gasoline described under Notice: Some additives are not
indicator lamp to come on. As the compatible with E85 fuel and can
Recommended Fuel on page 9‑63. outside temperature approaches harm the vehicle's fuel system.
We encourage the use of E85 in freezing, ethanol fuel distributors Do not add anything to E85.
vehicles that are designed to use it. should supply winter grade ethanol, Damage caused by additives
The ethanol in E85 is a “renewable” the same as with unleaded would not be covered by the
fuel, meaning it is made from gasoline. vehicle warranty.
renewable sources such as corn It is best not to alternate repeatedly
and other crops. Notice: This vehicle was not
between gasoline and E85. If you designed for fuel that contains
Many service stations will not have do switch fuels, it is recommended methanol. Do not use fuel
an 85% ethanol fuel (E85) pump that you add as much fuel as containing methanol. It can
available. The U.S. Department of possible — do not add less than corrode metal parts in the fuel
Energy has an alternative fuels 11 L (3 gal) when refueling. You system and also damage plastic
website (www.afdc.energy.gov/afdc/ should drive the vehicle immediately and rubber parts. That damage
locator/stations/) that can help you after refueling for at least 11 km would not be covered under the
find E85 fuel. Those stations that do (7 mi) to allow the vehicle to adapt vehicle warranty.
have E85 should have a label to the change in ethanol
indicating ethanol content. Do not concentration.
use the fuel if the ethanol content is
greater than 85%.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (67,1)
Filling the Tank The tethered fuel cap is located To remove the fuel cap, turn it
behind a hinged fuel door on the slowly counterclockwise. The fuel
driver side of the vehicle. If the cap has a spring in it; if the cap is
{ WARNING vehicle has E85 fuel capability, the released too soon, it will spring back
Fuel vapor burns violently and a fuel cap will be yellow and state that to the right.
E85 or gasoline can be used. See While refueling, hang the tethered
fuel fire can cause bad injuries.
Fuel E85 (85% Ethanol) on fuel cap from the hook on the
To help avoid injuries to you and
page 9‑66. fuel door.
others, read and follow all the
instructions on the fuel pump
island. Turn off the engine when
refueling. Do not smoke near fuel
or when refueling the vehicle. Do
not use cellular phones. Keep
sparks, flames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let To open the fuel door, push the
children pump fuel. rearward center edge in and release
and it will open.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (68,1)
Backing Up If the trailer turn signal bulbs burn When towing at high altitude on
out, the arrows on the instrument steep uphill grades, consider the
Hold the bottom of the steering
panel will still flash for turns. It is following: Engine coolant will boil at
wheel with one hand. Then, to move
important to check occasionally to a lower temperature than at normal
the trailer to the left, move that hand
be sure the trailer bulbs are still altitudes. If the engine is turned off
to the left. To move the trailer to the
working. immediately after towing at high
right, move your hand to the right.
altitude on steep uphill grades, the
Always back up slowly and, Driving on Grades vehicle may show signs similar to
if possible, have someone
Reduce speed and shift to a engine overheating. To avoid this,
guide you.
lower gear before starting down a let the engine run while parked,
Making Turns long or steep downgrade. If the preferably on level ground, with the
transmission is not shifted down, the automatic transmission in P (Park)
Notice: Making very sharp turns for a few minutes before turning the
brakes might get hot and no longer
while trailering could cause the engine off. If the overheat warning
work well.
trailer to come in contact with the comes on, see Engine Overheating
vehicle. The vehicle could be Vehicles can tow in D (Drive). Shift
on page 10‑21.
damaged. Avoid making very the transmission to a lower gear if
sharp turns while trailering. the transmission shifts too often
under heavy loads and/or hilly
When turning with a trailer, make
conditions.
wider turns than normal. Do this so
the trailer will not strike soft The tow/haul mode may be used if
shoulders, curbs, road signs, trees the transmission shifts too often.
or other objects. Avoid jerky or See Tow/Haul Mode Light on
sudden maneuvers. Signal well in page 5‑24.
advance.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (73,1)
Notice: Pulling a trailer Trailering is different than just Weight of the Trailer
improperly can damage the driving the vehicle by itself.
How heavy can a trailer safely be?
vehicle and result in costly Trailering means changes in
repairs not covered by the vehicle handling, acceleration, braking, It depends on how the rig is used.
warranty. To pull a trailer durability and fuel economy. Speed, altitude, road grades,
correctly, follow the advice in this Successful, safe trailering takes outside temperature, and how much
section and see your dealer for correct equipment, and it has to be the vehicle is used to pull a trailer
important information about used properly. are all important. It can depend on
towing a trailer with the vehicle. any special equipment on the
The following information has many
vehicle, and the amount of tongue
To identify the trailering capacity of time-tested, important trailering tips
weight the vehicle can carry. See
the vehicle, read the information in and safety rules. Many of these are
“Weight of the Trailer Tongue” later
“Weight of the Trailer” that appears important for your safety and that of
in this section for more information.
later in this section. your passengers. So please read
this section carefully before pulling a Trailer weight rating (TWR) is
trailer. calculated assuming the tow vehicle
has only the driver but all required
trailering equipment. Weight of
additional optional equipment,
passengers, and cargo in the tow
vehicle must be subtracted from the
trailer weight rating.
Use the following chart to determine
how much the vehicle can weigh,
based upon the vehicle model and
options.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (76,1)
Ask your dealer for trailering Weight of the Trailer Tongue passengers and cargo in the vehicle
information or advice, or write us at reduce the amount of tongue weight
The tongue load (A) of any trailer is
our Customer Assistance Offices, the vehicle can carry, which will also
very important because it is also
See Customer Assistance Offices reduce the trailer weight the vehicle
part of the vehicle weight. The
(U.S. and Canada) on page 13‑5 or can tow. See Vehicle Load Limits on
Gross Vehicle Weight (GVW)
Customer Assistance Offices page 9‑16 for more information
includes the curb weight of the
(Mexico) on page 13‑6. about the vehicle's maximum load
vehicle, any cargo carried in it, and
capacity.
the people who will be riding in the
vehicle as well as trailer tongue
weight. Vehicle options, equipment,
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (78,1)
Maximum Tongue
Vehicle Series Hitch Type Weight
1500 Weight Carrying 272 kg (600 lbs)
2500 Weight Carrying 453 kg (1,000 lbs)
1500 Weight Distributing 499 kg (1,100 lbs)
2500 Weight Distributing 680 kg (1,500 lbs)
Basic Trailer Wiring *The fuses for these two circuits are The seven-wire harness contains
The trailer wiring harness, with a installed in the underhood electrical the following trailer circuits:
seven-pin connector, is located at center, but the wires are not . Yellow: Left Stop/Turn Signal
the rear of the vehicle and is tied to connected. They should be
connected by your dealer or a . Dark Green: Right Stop/Turn
the vehicle's frame. The harness Signal
connector can be plugged into a qualified service center.
seven-pin universal heavy-duty Heavy-Duty Trailer Wiring Harness
. Brown: Taillamps
trailer connector available through Package . White: Ground
your dealer.
. Light Green: Back-up Lamps
The seven-wire harness contains
the following trailer circuits:
. Red: Battery Feed*
. Yellow: Left Stop/Turn Signal
. Dark Blue: Trailer Brake*
. Dark Green: Right Stop/Turn *The fuses for these two circuits are
Signal installed in the underhood electrical
center, but the wires are not
. Brown: Taillamps connected. They should be
. White: Ground connected by your dealer or a
qualified service center.
. Light Green: Back-up Lamps
. Red: Battery Feed*
. Dark Blue: Trailer Brake* The vehicle is equipped with the
seven-wire trailer towing harness.
This harness with a seven-pin
universal trailer connector is
attached to a bracket on the hitch
platform.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (82,1)
Trailer Brake Control Panel The ITBC system has a control The Trailer Brake Display Page can
panel located on the instrument be displayed by performing any of
panel to the left of the steering the following actions:
column. The control panel allows . Scrolling through the DIC menu
adjustment to the amount of output, pages using the odometer trip
referred to as trailer gain, available stem or the DIC Vehicle
to the electric trailer brakes and Information button (if equipped).
allows manual application the trailer
brakes. The Trailer Brake Control . Pressing a Trailer Gain
Panel is used along with the Trailer button – If the Trailer Brake
Brake Display Page on the DIC to Display Page is not currently
adjust and display power output to displayed, pressing a Trailer
the trailer brakes. Gain button will first recall the
current Trailer Gain setting. After
Trailer Brake DIC Display Page the Trailer Brake Display Page is
A. Manual Trailer Brake Apply
The ITBC system displays displayed, each press and
Lever
messages into the vehicle’s Driver release of the gain buttons will
B. Trailer Gain Adjustment Buttons Information Center (DIC). See then cause the Trailer Gain
Driver Information Center (DIC) on setting to change.
page 5‑28 for more information. . Activating the Manual Trailer
The display page indicates Trailer Brake Apply lever
Gain setting, power output to the . Connecting a trailer equipped
electric trailer brakes, trailer with electric trailer brakes
connection and system operational
status.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (86,1)
All DIC warning and service 0.0 (zero) gain is the factory default The Trailer Output will indicate
messages must first be setting. To properly adjust trailer “- - - - - -“on the Trailer Brake
acknowledged by the driver by gain, see the Trailer Gain Display Page whenever the
pressing the odometer trip stem or Adjustment Procedure later following occur:
the DIC Vehicle Information button in this section. . No trailer is connected.
(if equipped) before the Trailer TRAILER OUTPUT – This is
Brake Display Page can be . A trailer without electric brakes
displayed any time a trailer with is connected (no DIC message
displayed and Trailer Gain can be electric brakes is connected. Output
adjusted. is displayed).
to the electric brakes is based on
TRAILER GAIN – This setting is the amount of vehicle braking . A trailer with electric brakes
displayed anytime the Trailer Brake present and relative to the Trailer has become disconnected
Display Page is active. This setting Gain setting. Output is displayed (a CHECK TRAILER WIRING
can be adjusted from 0.0 to 10.0 from 0 to 10 bars for each gain message will also be displayed
with either a trailer connected or setting. on the DIC).
disconnected. To adjust the Trailer Non-hybrid vehicles with Trailer . There is a fault present in the
Gain, press one of the Trailer Gain Sway Control (TSC) or Hill Start wiring to the electric trailer
adjustment buttons located on the Assist (HSA), output to the electric brakes (a CHECK TRAILER
Trailer Brake Control Panel. Press trailer brakes may be displayed WIRING message will also be
and hold a gain button to cause the when the systems are active. See displayed on the DIC).
Trailer Gain to continuously adjust. Trailer Sway Control (TSC) on
To turn the output to the trailer off,
. There is a fault in the ITBC
page 9‑90 and Hill Start Assist system (a SERVICE TRAILER
adjust the Trailer Gain setting to (HSA) on page 9‑47.
0.0 (zero). BRAKE SYSTEM message will
also be displayed in the DIC).
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (87,1)
Manual Trailer Brake Apply Trailer Gain Adjustment Procedure Use the following procedure to
The Manual Trailer Brake Apply Trailer Gain should be set for a correctly adjust Trailer Gain for each
Lever is located on the Trailer Brake specific trailering condition and towing condition:
Control Panel and is used to must be adjusted any time vehicle 1. Make sure the trailer brakes are
apply the trailer’s electric brakes loading, trailer loading or road in proper working condition.
independent of the vehicle’s brakes. surface conditions change. 2. Connect a properly loaded trailer
This lever is used in the Trailer Gain Setting the Trailer Gain properly is to the vehicle and make all
Adjustment Procedure to properly needed for the best trailer stopping necessary mechanical and
adjust the power output to the trailer performance. A trailer that is electrical connections. See
brakes. Sliding the lever to the left over-gained may result in locked Vehicle Load Limits on
will apply only the trailer brakes. trailer brakes. A trailer that is page 9‑16 for more information.
The power output to the trailer is under-gained may result in not
indicated in the Trailer Brake 3. After the electrical connection is
enough trailer braking. Both of these made to a trailer equipped with
Display Page in the DIC. If the conditions may result in poorer
vehicle’s service brakes are applied electric brakes:
stopping and stability of the vehicle
while using the Manual Trailer Brake and trailer. . A TRAILER CONNECTED
Apply Lever, the trailer output power message will be briefly
will be the greater of the two. displayed on the DIC
The trailer and the vehicle's brake display.
lamps will come on when either . The Trailer Brake Display
vehicle braking or manual trailer Page will appear on the
brakes are applied. DIC showing TRAILER
GAIN and TRAILER
OUTPUT.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (88,1)
2. There is an electrical fault in the 4. If the CHECK TRAILER WIRING If either the CHECK TRAILER
wiring to the electric trailer message re-appears, the WIRING or SERVICE TRAILER
brakes. This message will electrical fault is on the BRAKE SYSTEM message is
continue as long as there is an vehicle side. displayed while driving the vehicle,
electrical fault in the trailer If the CHECK TRAILER WIRING power is no longer available to the
wiring. This message will message only re-appears when trailer brakes. When traffic
also turn off if the driver connecting the trailer wiring conditions allow, carefully pull the
acknowledges this message off. harness to the vehicle, the vehicle over to the side of the road
To determine if the electrical fault is electrical fault is on the and turn the ignition off. Check the
on the vehicle side or trailer side of trailer side. wiring connection to the trailer and
the trailer wiring harness turn the ignition back on. If either of
SERVICE TRAILER BRAKE these messages continues, either
connection, do the following: SYSTEM – This message will be the vehicle or trailer needs service.
1. Disconnect the trailer wiring displayed when there is a problem
harness from the vehicle. with the ITBC system. If this An authorized GM dealer may be
message persists over multiple able to diagnose and repair
2. Turn the ignition OFF. problems with the trailer. However,
ignition cycles there is problem with
3. Wait ten seconds, then turn the the ITBC system. Take the vehicle any diagnosis and repair of the
ignition back to RUN. to an authorized GM dealer to have trailer is not covered under the
the ITBC system diagnosed and vehicle warranty. Please contact
repaired. your trailer dealer for assistance
with trailer repairs and trailer
warranty information.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (90,1)
Some vehicles are built with a Say, for example, you have a 318 kg
. Follow the snow plow
special snow plow prep package, (700 lb) snow plow. The total weight manufacturer's
called RPO VYU. If the vehicle has of all occupants and cargo inside recommendations regarding
this option, you can add a plow to it, the cab should not exceed 135 kg rear ballast. Rear ballast may be
provided certain weights, such as (300 lb). This means that you may required to ensure a proper front
the weights on the vehicle's axles only be able to carry one passenger. and rear weight distribution ratio,
and the Gross Vehicle Weight But, even this may be too much if even though the actual weight at
Rating (GVWR), are not exceeded. there is other equipment already the front axle may be less than
adding to the weight of the vehicle. the front axle rating.
The plow the vehicle can carry
depends on many things, such as: Here are some guidelines for safely
. The snow plow manufacturer
carrying a snow plow on the vehicle: or installer can assist in
. The options the vehicle came determining the amount of rear
with, and the weight of those . Make sure the weight on the ballast required, to help make
options. front and rear axles does not sure the snowplow/vehicle
. The weight and number of exceed the axle rating for each. combination does not exceed
passengers intended to be . For the front axle, if more cargo the GVW rating, the front and
carried. or passengers must be carried, rear axle ratings, and the front
appropriate counter ballast must and rear weight distribution ratio.
. The weight of items added to the
vehicle. be installed rear of the rear axle. . The total vehicle must not
Counter ballast must be properly exceed the GVW rating.
. The total weight of any secured so it will not move
additional cargo intended to be during driving.
carried.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (92,1)
For example, adding a 318 kg GAWR, rear GAWR, and the Gross
(700 lb) snow plow actually adds Vehicle Weight Rating (GVWR) WARNING (Continued)
more than 318 kg (700 lb) to the must never be exceeded.
front axle. Using the formula, if the weight is less than the gross
vehicle weight rating (GVWR).
snow plow is 122 cm (4 ft) in front of
the front axle and the wheel base is
{ WARNING Maintaining a proper front and
305 cm (10 ft), then: On some vehicles that have rear weight distribution ratio is
W = 318 kg (700 lb) certain front mounted equipment, necessary to provide proper
A = 122 cm (4 ft) such as a snow plow, it may be braking performance.
W.B. = 305 cm (10 ft) possible to load the front axle to
(W x (A + W.B.))/W.B. = the front gross axle weight rating Total vehicle reserve capacity is the
(318 x (122 + 305))/305 = (GAWR) but not have enough difference between the GVWR and
445 kg (980 lb) weight on the rear axle to have the weight of the vehicle with full
proper braking performance. If the fuel and passengers. It is the
So, if the vehicle's front axle reserve
brakes cannot work properly, you amount of weight that can be added
capacity is more than 980 lbs
could have a crash. To help the to the vehicle before reaching
(445 kg), the snow plow could be
brakes work properly when a theGVWR. Keep in mind that
added without exceeding the
snow plow is installed, always reserve capacity numbers are
front GAWR.
follow the snow plow intended as a guide when selecting
Heavier equipment can be added on the amount of equipment or cargo
manufacturer or installer's
the front of the vehicle if it is the vehicle can carry. If you are
recommendation for rear ballast
compensated for by carrying fewer unsure of the vehicle's front, rear,
passengers, less cargo, or by to ensure a proper front and rear
or total weight, go to a weigh station
positioning cargo toward the rear. weight distribution ratio, even
and weigh the vehicle. Your dealer
This has the effect of reducing the though the actual front weight can also help you with this.
load on the front. However, the front may be less than the front
GAWR, and the total vehicle
(Continued)
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (94,1)
When It Is Time for New General Information Genuine GM parts have one of
Tires . . . . . . . . . . . . . . . . . . . . . . 10-65 these marks:
Buying New Tires . . . . . . . . . . . 10-66 For service and parts needs, visit
Different Size Tires and your dealer. You will receive
Wheels . . . . . . . . . . . . . . . . . . . 10-68 genuine GM parts and GM-trained
Uniform Tire Quality and supported service people.
Grading . . . . . . . . . . . . . . . . . . . 10-69
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-70
Wheel Replacement . . . . . . . . 10-71
Tire Chains . . . . . . . . . . . . . . . . . 10-72
If a Tire Goes Flat . . . . . . . . . . 10-73
Tire Changing . . . . . . . . . . . . . . 10-75
Secondary Latch System . . . 10-85
Full-Size Spare Tire . . . . . . . . 10-88
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-89
Towing
Towing the Vehicle . . . . . . . . . 10-93
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . 10-93
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-99
Interior Care . . . . . . . . . . . . . . . 10-102
Floor Mats . . . . . . . . . . . . . . . . 10-105
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (3,1)
Damage to vehicle components Vehicle Checks If doing some of your own service
resulting from modifications or the work, use the proper service
installation or use of non‐GM manual. It tells you much more
certified parts, including control Doing Your Own about how to service the vehicle
module or software modifications, is Service Work than this manual can. To order the
not covered under the terms of the proper service manual, see Service
If the vehicle is a hybrid, see the
vehicle warranty and may affect Publications Ordering Information
hybrid supplement for more
remaining warranty coverage for on page 13‑18.
information.
affected parts. This vehicle has an airbag system.
GM Accessories are designed to
complement and function with other
{ WARNING Before attempting to do your own
service work, see Airbag System
systems on the vehicle. See your It can be dangerous to work on Check on page 3‑46.
dealer to accessorize the vehicle your vehicle if you do not have Keep a record with all parts receipts
using genuine GM Accessories the proper knowledge, service and list the mileage and the date of
installed by a dealer technician. manual, tools, or parts. Always any service work performed. See
Also, see Adding Equipment to the follow owner manual procedures Maintenance Records on
Airbag-Equipped Vehicle on and consult the service manual page 11‑15.
page 3‑44. for your vehicle before doing any
service work.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (5,1)
Checking Engine Oil When to Add Engine Oil Notice: Do not add too much oil.
Oil levels above or below the
It is a good idea to check the engine
acceptable operating range
oil level at each fuel fill. In order to
shown on the dipstick are harmful
get an accurate reading, the vehicle
to the engine. If you find that you
must be on level ground. The
have an oil level above the
engine oil dipstick handle is a yellow
operating range, i.e., the engine
loop. See Engine Compartment
has so much oil that the oil level
Overview on page 10‑6 for the
gets above the cross-hatched
location of the engine oil dipstick. If the oil is below the cross-hatched area that shows the proper
Obtaining an accurate oil level area at the tip of the dipstick, add operating range, the engine could
reading is essential: 1 L (1 qt) of the recommended oil be damaged. You should drain
and then recheck the level. See out the excess oil or limit driving
1. If the engine has been running “Selecting the Right Engine Oil” in
recently, turn off the engine and of the vehicle and seek a service
this section for an explanation of professional to remove the
allow several minutes for the oil what kind of oil to use. For engine
to drain back into the oil pan. excess amount of oil.
oil crankcase capacity, see
Checking the oil level too soon Capacities and Specifications on See Engine Compartment Overview
after engine shutoff will not page 12‑2. on page 10‑6 for the location of the
provide an accurate oil level engine oil fill cap.
reading.
Add enough oil to put the level
2. Pull out the dipstick and clean it somewhere in the proper operating
with a paper towel or cloth, then range. Push the dipstick all the way
push it back in all the way. back in when through.
Remove it again, keeping the tip
down, and check the level.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (9,1)
What to Do with Used Oil Engine Oil Life System best conditions, the oil life system
might indicate that an oil change is
Used engine oil contains certain When to Change Engine Oil not necessary for up to a year. The
elements that can be unhealthy for
This vehicle has a computer system engine oil and filter must be
your skin and could even cause
that indicates when to change the changed at least once a year and,
cancer. Do not let used oil stay on
engine oil and filter. This is based at this time, the system must be
your skin for very long. Clean your
on a combination of factors which reset. For vehicles without the
skin and nails with soap and water,
include engine revolutions, engine CHANGE ENGINE OIL SOON
or a good hand cleaner. Wash or
temperature, and miles driven. message, an oil change is
properly dispose of clothing or rags
Based on driving conditions, the needed when the OIL LIFE
containing used engine oil. See the
mileage at which an oil change is REMAINING percentage is near
manufacturer's warnings about the
indicated can vary considerably. For 0%. Your dealer has trained service
use and disposal of oil products.
the oil life system to work properly, people who will perform this work
Used oil can be a threat to the and reset the system. It is also
the system must be reset every time
environment. If you change your the oil is changed. important to check the oil regularly
own oil, be sure to drain all the oil over the course of an oil drain
from the filter before disposal. Never On some vehicles, when the system interval and keep it at the proper
dispose of oil by putting it in the has calculated that oil life has been level.
trash or pouring it on the ground, diminished, a CHANGE ENGINE
OIL SOON message comes on to If the system is ever reset
into sewers, or into streams or
indicate that an oil change is accidentally, the oil must be
bodies of water. Recycle it by taking
necessary. See Engine Oil changed at 5 000 km (3,000 mi)
it to a place that collects used oil.
Messages on page 5‑40. Change since the last oil change.
the oil as soon as possible within Remember to reset the oil life
the next 1 000 km (600 mi). It is system whenever the oil is changed.
possible that, if driving under the
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (11,1)
How to Reset the Engine Oil On all vehicles, the Engine Oil Life Automatic Transmission
Life System System can be reset as follows:
Fluid
Reset the system whenever the 1. Turn the ignition to ON/RUN with
engine oil is changed so that the the engine off. When to Check and Change
system can calculate the next 2. Fully press the accelerator pedal
Automatic Transmission Fluid
engine oil change. Always reset the slowly three times within It is usually not necessary to
engine oil life to 100% after every oil five seconds. check the transmission fluid level.
change. It will not reset itself. To The only reason for fluid loss is a
reset the system on most vehicles: 3. Display the OIL LIFE
transmission leak or overheated
REMAINING on the DIC. If the
1. Display the OIL LIFE transmission. If a small leak is
display shows 100%, the system
REMAINING on the DIC. If the suspected, then use the following
is reset. See Driver Information
vehicle does not have DIC checking procedures to check the
Center (DIC) on page 5‑28.
buttons, the vehicle must be in fluid level. However, if there is a
P (Park) to access this display. If the vehicle has a CHANGE large leak, then it may be necessary
See Driver Information Center ENGINE OIL SOON message and it to have the vehicle towed to a
(DIC) on page 5‑28. comes back on when the vehicle is dealer and have it repaired before
started and/or the OIL LIFE driving the vehicle further.
2. Press and hold the SET/RESET REMAINING is near 0%, the engine
button on the DIC, or the trip Notice: Use of the incorrect
oil life system has not been reset.
odometer reset stem if the automatic transmission fluid may
Repeat the procedure.
vehicle does not have DIC damage the vehicle, and the
buttons, for more than damages may not be covered by
five seconds. The oil life will the vehicle warranty. Always use
change to 100%. the automatic transmission fluid
listed in Recommended Fluids
and Lubricants on page 11‑12.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (12,1)
Change the fluid and filter at the Before checking the fluid level, 6. Using the TRANS TEMP
scheduled maintenance intervals prepare the vehicle as follows: reading, determine and perform
listed in Maintenance Schedule on 1. Start the engine and park the the appropriate check
page 11‑3. Be sure to use the vehicle on a level surface. Keep procedure. If the TRANS TEMP
transmission fluid listed in the engine running. reading is not within the required
Recommended Fluids and temperature ranges, allow the
Lubricants on page 11‑12. 2. Apply the parking brake and vehicle to cool, or operate the
place the shift lever in P (Park). vehicle until the appropriate
How to Check Automatic transmission fluid temperature is
3. With your foot on the brake
Transmission Fluid reached.
pedal, move the shift lever
Notice: Too much or too through each gear range, Cold Check Procedure
little fluid can damage the pausing for about three seconds
transmission. Too much can in each range. Then, move the Use this procedure only as a
mean that some of the fluid could shift lever back to P (Park). reference to determine if the
come out and fall on hot engine transmission has enough fluid to be
4. Allow the engine to idle operated safely until a hot check
parts or exhaust system parts,
(500 – 800 rpm) for at least procedure can be made. The hot
starting a fire. Too little fluid
1 minute. Slowly release the check procedure is the most
could cause the transmission to
brake pedal. accurate method to check the fluid
overheat. Be sure to get an
accurate reading if checking the 5. Keep the engine running and level. Perform the hot check
transmission fluid. press the Trip/Fuel button or trip procedure at the first opportunity.
odometer reset stem until Use this cold check procedure to
TRANS TEMP (Transmission check fluid level when the
Temperature) displays on the transmission temperature is
Driver Information Center (DIC). between 27°C and 32°C
(80°F and 90°F).
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (13,1)
Consistency of Readings
Always check the fluid level at least
twice using the procedure described
previously. Consistency (repeatable
readings) is important to maintaining
proper fluid level. If readings are still
1. Locate the transmission dipstick
5. Safe operating level is within the inconsistent, contact the dealer.
at the rear of the engine
compartment, on the passenger HOT cross hatch band on the
side of the vehicle. dipstick. If the fluid level is not Engine Air Cleaner/Filter
within the HOT band, and the
See Engine Compartment transmission temperature is See Engine Compartment Overview
Overview on page 10‑6 for more between 71°C and 93°C on page 10‑6 for the location of the
information. (160°F and 200°F), add or drain engine air cleaner/filter.
2. Flip the handle up, then pull out fluid as necessary to bring the Inspect the air cleaner/filter at the
the dipstick and wipe it with a level into the HOT band. If the scheduled maintenance intervals
clean rag or paper towel. fluid level is low, add only and replace it at the first oil change
enough fluid to bring the level after each 80 000 km (50,000 mi)
3. Install the dipstick by pushing it into the HOT band. It does not interval. See Maintenance Schedule
back in all the way; wait take much fluid, generally less on page 11‑3 for more information.
three seconds, and then pull it than 0.5 L (1 pt). Do not overfill. If driving on dusty/dirty conditions,
back out again. inspect the filter at each engine oil
6. If the fluid level is in the
4. Check both sides of the dipstick acceptable range, push the change.
and read the lower level. Repeat dipstick back in all the way, then
the check procedure to verify the flip the handle down to lock the
reading. dipstick in place.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (15,1)
Engine Overheating If the decision is made not to lift the Notice: Engine damage from
hood when this warning appears, running the engine without
The vehicle has several indicators but instead get service help right coolant is not covered by the
to warn of engine overheating. away. See Roadside Assistance vehicle warranty. See Overheated
There is a coolant temperature Program (U.S. and Canada) on Engine Protection Operating
gauge on your vehicle's instrument page 13‑8 or Roadside Assistance Mode on page 10‑23 for
panel. See Engine Coolant Program (Mexico) on page 13‑10. information on driving to a safe
Temperature Gauge on page 5‑15. If the decision is made to lift the place in an emergency.
In addition, ENGINE OVERHEATED hood, make sure the vehicle is Notice: If the engine catches fire
STOP ENGINE, ENGINE parked on a level surface. while driving with no coolant, the
OVERHEATED IDLE ENGINE, and Then check to see if the engine vehicle can be badly damaged.
an ENGINE POWER IS REDUCED cooling fans are running. If the The costly repairs would not be
message comes on in the Driver engine is overheating, both fans covered by the vehicle warranty.
Information Center (DIC) on the should be running. If they are not, See Overheated Engine
instrument panel. See Engine do not continue to run the engine Protection Operating Mode on
Cooling System Messages on and have the vehicle serviced. page 10‑23 for information on
page 5‑39 and Engine Power driving to a safe place in an
Messages on page 5‑40. emergency.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (22,1)
If the vehicle has electric cooling Power Steering Fluid How to Check Power Steering
fans, the fans may be heard Fluid
spinning at low speed during most If the vehicle is a hybrid, see the
everyday driving. The fans may turn hybrid supplement for more Notice: Extremely small amounts
off if no cooling is required. Under information. of contamination can cause
heavy vehicle loading, trailer towing, steering system damage and
high outside temperatures, cause it to not work properly. Do
or operation of the air conditioning not allow contaminants to contact
system, the fans may change to the fluid side of the reservoir cap/
high speed and an increase in fan dipstick or to enter the reservoir.
noise may be heard. This is normal To check the power steering fluid:
and indicates that the cooling
1. Turn the key off and let the
system is functioning properly. The See Engine Compartment Overview engine compartment cool down.
fans will change to low speed when on page 10‑6 for reservoir location.
additional cooling is no longer 2. Wipe the cap and the top of the
required. When to Check Power Steering reservoir clean.
Fluid 3. Unscrew the cap and wipe the
It is not necessary to regularly dipstick with a clean rag.
check power steering fluid unless
4. Replace the cap and completely
there is a leak suspected in the
tighten it.
system or an unusual noise is
heard. A fluid loss in this system 5. Remove the cap again and look
could indicate a problem. Have the at the fluid level on the dipstick.
system inspected and repaired. The level should be at the FULL
COLD mark. If necessary, add only
enough fluid to bring the level up to
the mark.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (25,1)
Brake Fluid Do not top off the brake fluid. Refer to the Maintenance Schedule
Adding fluid does not correct a leak. to determine when to check the
If fluid is added when the linings are brake fluid. See Maintenance
worn, there will be too much fluid Schedule on page 11‑3.
when new brake linings are
installed. Add or remove brake fluid, Checking Brake Fluid
as necessary, only when work is Check brake fluid by looking at the
done on the brake hydraulic system. brake fluid reservoir. See Engine
Compartment Overview on
The brake master cylinder reservoir
is filled with DOT 3 brake fluid. See { WARNING page 10‑6.
Engine Compartment Overview on If too much brake fluid is added, it
page 10‑6 for the location of the
can spill on the engine and burn,
reservoir.
if the engine is hot enough. You
There are only two reasons why the or others could be burned, and
brake fluid level in the reservoir the vehicle could be damaged.
might go down: Add brake fluid only when work is
. The brake fluid level goes down done on the brake hydraulic
because of normal brake lining system. See “Checking Brake
wear. When new linings are Fluid” in this section.
installed, the fluid level goes
back up.
When the brake fluid falls to a low
. A fluid leak in the brake level, the brake warning light comes
hydraulic system can also cause on. See Brake System Warning The fluid level should be above
a low fluid level. Have the brake Light on page 5‑23. MIN. If it is not, have the brake
hydraulic system fixed, since a hydraulic system checked to see if
leak means that sooner or later there is a leak.
the brakes will not work well.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (28,1)
Front Axle
When to Check and Change
Lubricant
It is not necessary to regularly
check front axle fluid unless a leak
is suspected, or an unusual noise is
heard. A fluid loss could indicate a
problem. Have it inspected and
repaired.
How to Check Lubricant
To get an accurate reading, the 1500 Series All Except 1500 Series
vehicle should be on a level
A. Fill Plug A. Fill Plug
surface.
B. Drain Plug B. Drain Plug
. When the differential is cold, add
enough lubricant to raise the
level from 0 mm (0 in) to 3.2 mm
(1/8 in) below the fill plug hole.
. When the differential is at
operating temperature (warm),
add enough lubricant to raise the
level to the bottom of the fill
plug hole.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (31,1)
3. With the engine off, turn the Park Brake and P (Park) Park on a fairly steep hill, with the
ignition on, but do not start the vehicle facing downhill. Keeping
engine. Without applying the
Mechanism Check your foot on the regular brake, set
regular brake, try to move the the parking brake.
shift lever out of P (Park) with { WARNING . To check the parking brake's
normal effort. If the shift lever holding ability: With the engine
moves out of P (Park), contact When you are doing this check,
the vehicle could begin to move. running and the transmission in
your dealer for service. N (Neutral), slowly remove foot
You or others could be injured
pressure from the regular brake
Ignition Transmission and property could be damaged.
pedal. Do this until the vehicle is
Make sure there is room in front
Lock Check of the vehicle in case it begins to
held by the parking brake only.
While parked, and with the parking roll. Be ready to apply the regular . To check the P (Park)
brake set, try to turn the ignition to brake at once should the vehicle mechanism's holding ability:
LOCK/OFF in each shift lever begin to move. With the engine running, shift to
position. P (Park). Then release the
parking brake followed by the
. The ignition should turn to
regular brake.
LOCK/OFF only when the shift
lever is in P (Park). Contact your dealer if service is
required.
. The ignition key should come
out only in LOCK/OFF.
Contact your dealer if service is
required.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (34,1)
Headlamp aiming is done with the 3. Record the distance from the Notice: Do not cover a headlamp
vehicle's low-beam headlamps. The ground to the aim dot on the to improve beam cut-off when
high-beam headlamps will be low‐beam headlamp. aiming. Covering a headlamp may
correctly aimed if the low-beam cause excessive heat build-up
headlamps are aimed properly. which may cause damage to the
To adjust the vertical aim: headlamp.
Bulb Replacement
For the proper type of replacement
bulbs, see Replacement Bulbs on
page 10‑39.
For any bulb‐changing procedure
not listed in this section, contact
your dealer.
Taillamps, Turn Signal, To replace one of these bulbs: 4. Turn the bulb socket
counterclockwise to remove it
Stoplamps, and Back-Up 1. Open the liftgate. See Liftgate
from the taillamp assembly.
Lamps on page 2‑10.
5. Pull the old bulb straight out
If the vehicle is a hybrid, see the from the bulb socket.
hybrid supplement for the bulb
6. Press a new bulb into the bulb
changing procedure.
socket and install the socket into
the taillamp assembly by turning
it clockwise.
7. Reinstall the taillamp assembly.
When reinstalling, make sure to
line up the pins on the taillamp
assembly with the vehicle. If
this is not done, the taillamp
assembly will not be able to be
installed correctly.
2. Remove the two screws from the
taillamp assembly.
3. Pull the taillamp assembly
A. Stoplamp/Taillamp rearward disengaging the two
outer pins on the taillamp
B. Back-up Lamp assembly from the vehicle.
C. Taillamp/Turn Signal Lamp
D. Side Marker Lamp
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (39,1)
License Plate Lamp 2. Twist and pull the license plate Replacement Bulbs
lamp assembly forward through
the molding opening. If the vehicle is a hybrid, see the
hybrid supplement for more
3. Remove the bulb socket from information.
the lamp assembly by turning it
counterclockwise. Bulb
Exterior Lamp
4. Pull the bulb straight out of the Number
socket and install the new bulb. Back-up Lamp 7441
5. Reverse Steps 1 through 3 to License Plate Lamp W5WLL
reinstall the license plate lamp.
Rear Turn Signal
Lamp, Taillamp, and 3057K
Stoplamp
1. Remove the two screws holding Side Marker Lamp 194
each of the license plate lamps
to the molding that is part of the For replacement bulbs not listed
liftgate. here, contact your dealer.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (40,1)
Electrical System Replace a bad fuse with a new one Windshield Wipers
of the identical size and rating.
If the wiper motor overheats due to
Electrical System If there is a problem on the road and heavy snow or ice, the windshield
a fuse needs to be replaced, the wipers will stop until the motor cools
Overload same amperage fuse can be and will then restart.
The vehicle has fuses and circuit borrowed. Choose some feature of
Although the circuit is protected
breakers to protect against an the vehicle that is not needed to use
from electrical overload, overload
electrical system overload. and replace it as soon as possible.
due to heavy snow or ice may
When the current electrical load is Headlamp Wiring cause wiper linkage damage.
too heavy, the circuit breaker opens Always clear ice and heavy snow
and closes, protecting the circuit An electrical overload may cause from the windshield before using the
until the current load returns to the lamps to go on and off, or in windshield wipers.
normal or the problem is fixed. This some cases to remain off. Have the
headlamp wiring checked right away If the overload is caused by an
greatly reduces the chance of circuit
if the lamps go on and off or electrical problem and not snow or
overload and fire caused by
remain off. ice, be sure to get it fixed.
electrical problems.
Fuses and circuit breakers protect
power devices in the vehicle.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (41,1)
Fuses and Circuit Engine Compartment If the vehicle is a hybrid, see the
hybrid supplement for more
Breakers Fuse Block information.
If the vehicle is a hybrid, see the Notice: Spilling liquid on any
hybrid supplement for more electrical component on the
information. vehicle may damage it. Always
The wiring circuits in the vehicle are keep the covers on any electrical
protected from short circuits by a component.
combination of fuses, circuit To remove fuses, hold the end of
breakers and fusible thermal links. the fuse between your thumb and
This greatly reduces the chance of The Engine Compartment Fuse
Block is located in the engine index finger and pull straight out.
fires caused by electrical problems.
compartment, on the driver side of
Look at the silver-colored band the vehicle. Lift the cover for access
inside the fuse. If the band is broken to the fuse/relay block.
or melted, replace the fuse. Be sure
you replace a bad fuse with a new
one of the identical size and rating.
If you ever have a problem on the
road and don't have a spare fuse,
you can borrow one that has the
same amperage. Just pick some
feature of your vehicle that you can
get along without– like the radio or
accessory power outlet– and use its
fuse, if it is the correct amperage.
Replace it as soon as you can.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (42,1)
Fuses Usage
Driver Side Turn
6
Signal, Stoplamp
Instrument Panel
7
Back Lighting
Passenger Side Turn
8
Signal, Stoplamp
Passenger Door
9
Module, Driver Unlock
Power Door Lock 2
10
(Unlock Feature)
Power Door Lock 2
11
(Lock Feature)
Stoplamps, Center
12 High‐Mounted
The vehicle may not be equipped Fuses Usage Stoplamp
with all of the fuses, relays, and
features shown. Steering Wheel 13 Rear Climate Controls
3
Controls Backlight 14 Power Mirror
Fuses Usage
4 Driver Door Module
1 Rear Seats
Dome Lamps, Driver
Rear Accessory 5
2 Side Turn Signal
Power Outlet
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (47,1)
Circuit
Breaker Usage
Passenger Side
Harness CB1 Power Window Circuit
Connector Usage Breaker
Body Harness Passenger Seat
BODY 2 CB2
Connector 2 Circuit Breaker
Body Harness Driver Seat Circuit
BODY 1 CB3
Connector 1 Breaker
Body Harness CB4 Rear Sliding Window
BODY 3
Connector 3
HEADLINER Headliner Harness
3 Connector 3
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (49,1)
(B) TPC Spec (Tire (D) DOT (Department of (F) Tire Ply Material : The type
Performance Criteria Transportation): The of cord and number of plies in
Specification): Original Department of Transportation the sidewall and under the tread.
equipment tires designed to (DOT) code indicates that the (G) Single Tire Maximum
GM's specific tire performance tire is in compliance with Load: Maximum load that can
criteria have a TPC specification the U.S. Department of be carried and the maximum
code molded onto the sidewall. Transportation Motor Vehicle pressure needed to support that
GM's TPC specifications meet or Safety Standards. load when used as a single. For
exceed all federal safety (E) Tire Identification Number information on recommended
guidelines. (TIN): The letters and numbers tire pressure see Tire Pressure
(C) Dual Tire Maximum Load: following the DOT code are on page 10‑57 and Vehicle Load
Maximum load that can be the Tire Identification Number Limits on page 9‑16.
carried and the maximum (TIN). The TIN shows the
pressure needed to support that manufacturer and plant code,
load when used in a dual tire size, and date the tire was
configuration. For information on manufactured. The TIN is
recommended tire pressure see molded onto both sides of the
Tire Pressure on page 10‑57 tire, although only one side may
and Vehicle Load Limits on have the date of manufacture.
page 9‑16.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (53,1)
Tire Designations (C) Aspect Ratio: A two‐digit (F) Service Description: These
number that indicates the tire characters represent the load
Tire Size height‐to‐width measurements. index and speed rating of the
The examples show a typical For example, if the tire size tire. The load index represents
passenger vehicle and light aspect ratio is 75, as shown in the load carrying capacity a tire
truck tire size. item C of the tire illustration, it is certified to carry. The speed
would mean that the tire's rating is the maximum speed a
sidewall is 75 percent as high as tire is certified to carry a load.
it is wide.
(D) Construction Code: A
letter code is used to indicate
the type of ply construction in
Passenger (P‐Metric) Tire the tire. The letter R means
(A) Passenger (P‐Metric) Tire: radial ply construction; the
letter D means diagonal or bias Light Truck (LT‐Metric) Tire
The United States version of a
metric tire sizing system. The ply construction; and the letter B (A) Light Truck (LT‐Metric)
letter P as the first character in means belted‐bias ply Tire: The United States version
the tire size means a passenger construction. of a metric tire sizing system.
vehicle tire engineered to (E) Rim Diameter : Diameter of The letters LT as the first two
standards set by the U.S. Tire the wheel in inches. characters in the tire size mean
and Rim Association. a light truck tire engineered to
standards set by the U.S. Tire
(B) Tire Width: The three‐digit
and Rim Association.
number indicates the tire section
width in millimeters from
sidewall to sidewall.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (54,1)
(B) Tire Width: The three‐digit (E) Rim Diameter : Diameter of Accessory Weight: The
number indicates the tire section the wheel in inches. combined weight of optional
width in millimeters from (F) Load Range: Load Range. accessories. Some examples of
sidewall to sidewall. optional accessories are
(G) Service Description: The automatic transmission, power
(C) Aspect Ratio: A two‐digit service description indicates the
number that indicates the tire steering, power brakes, power
load index and speed rating of a windows, power seats, and air
height‐to‐width measurements. tire. If two numbers are given as
For example, if the tire size conditioning.
in the example, 120/116, then
aspect ratio is 75, as shown this represents the load index for Aspect Ratio: The relationship
in item C of the light truck single versus dual wheel usage of a tire's height to its width.
(LT‐Metric) tire illustration, it (single/dual). The speed rating is Belt: A rubber coated layer of
would mean that the tire's the maximum speed a tire is cords that is located between
sidewall is 75 percent as high as certified to carry a load. the plies and the tread. Cords
it is wide. may be made from steel or other
(D) Construction Code: A Tire Terminology and reinforcing materials.
letter code is used to indicate Definitions Bead: The tire bead contains
the type of ply construction in steel wires wrapped by steel
the tire. The letter R means Air Pressure: The amount of
air inside the tire pressing cords that hold the tire onto
radial ply construction; the the rim.
letter D means diagonal or bias outward on each square inch of
ply construction; and the letter B the tire. Air pressure is Bias Ply Tire: A pneumatic tire
means belted‐bias ply expressed in kPa (kilopascal) in which the plies are laid at
construction. or psi (pounds per square inch). alternate angles less than
90 degrees to the centerline of
the tread.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (55,1)
Cold Tire Pressure: The identify the tire manufacturer, Light Truck (LT‐Metric) Tire: A
amount of air pressure in a tire, production plant, brand, and tire used on light duty trucks and
measured in kPa (kilopascal) date of production. some multipurpose passenger
or psi (pounds per square inch) GVWR: Gross Vehicle Weight vehicles.
before a tire has built up heat Rating. See Vehicle Load Limits Load Index: An assigned
from driving. See Tire Pressure on page 9‑16. number ranging from 1 to 279
on page 10‑57. that corresponds to the load
GAWR FRT: Gross Axle Weight
Curb Weight: The weight of a Rating for the front axle. See carrying capacity of a tire.
motor vehicle with standard and Vehicle Load Limits on Maximum Inflation Pressure:
optional equipment including the page 9‑16. The maximum air pressure to
maximum capacity of fuel, oil, which a cold tire can be inflated.
and coolant, but without GAWR RR: Gross Axle Weight
Rating for the rear axle. See The maximum air pressure is
passengers and cargo. molded onto the sidewall.
Vehicle Load Limits on
DOT Markings: A code molded page 9‑16. Maximum Load Rating: The
into the sidewall of a tire load rating for a tire at the
signifying that the tire is in Intended Outboard Sidewall :
The side of an asymmetrical tire, maximum permissible inflation
compliance with the U.S. pressure for that tire.
Department of Transportation that must always face outward
(DOT) Motor Vehicle Safety when mounted on a vehicle. Maximum Loaded Vehicle
Standards. The DOT code Kilopascal (kPa): The metric Weight: The sum of curb
includes the Tire Identification unit for air pressure. weight, accessory weight,
Number (TIN), an alphanumeric vehicle capacity weight, and
designator which can also production options weight.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (56,1)
Normal Occupant Weight: The Passenger (P-Metric) Tire: A Sidewall: The portion of a tire
number of occupants a vehicle tire used on passenger cars and between the tread and the bead.
is designed to seat multiplied by some light duty trucks and Speed Rating: An
68 kg (150 lbs). See Vehicle multipurpose vehicles. alphanumeric code assigned
Load Limits on page 9‑16. Recommended Inflation to a tire indicating the maximum
Occupant Distribution : Pressure: Vehicle speed at which a tire can
Designated seating positions. manufacturer's recommended operate.
Outward Facing Sidewall: The tire inflation pressure as shown Traction: The friction between
side of an asymmetrical tire that on the tire placard. See Tire the tire and the road surface.
has a particular side that faces Pressure on page 10‑57 and The amount of grip provided.
outward when mounted on a Vehicle Load Limits on
page 9‑16. Tread: The portion of a tire that
vehicle. The side of the tire that comes into contact with
contains a whitewall, bears Radial Ply Tire: A pneumatic the road.
white lettering, or bears tire in which the ply cords that
manufacturer, brand, and/or extend to the beads are laid at Treadwear Indicators: Narrow
model name molding that is 90 degrees to the centerline of bands, sometimes called wear
higher or deeper than the same the tread. bars, that show across the tread
moldings on the other sidewall of a tire when only 1.6 mm
Rim: A metal support for a tire (1/16 in) of tread remains. See
of the tire. and upon which the tire beads When It Is Time for New Tires
are seated. on page 10‑65.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (57,1)
UTQGS (Uniform Tire Quality Vehicle Placard: A label Notice: Neither tire
Grading Standards): A tire permanently attached to a underinflation nor
information system that vehicle showing the vehicle overinflation is good.
provides consumers with capacity weight and the original Underinflated tires, or tires
ratings for a tire's traction, equipment tire size and that do not have enough air,
temperature, and treadwear. recommended inflation pressure. can result in:
Ratings are determined by See “Tire and Loading . Tire overloading and
tire manufacturers using Information Label” under Vehicle overheating which could
government testing procedures. Load Limits on page 9‑16. lead to a blowout.
The ratings are molded into the
sidewall of the tire. See Uniform Tire Pressure . Premature or
Tire Quality Grading on irregular wear.
If the vehicle is a hybrid, see the
page 10‑69. hybrid supplement for more . Poor handling.
Vehicle Capacity Weight: The information. . Reduced fuel economy.
number of designated seating Tires need the correct amount of
positions multiplied by Overinflated tires, or tires that
air pressure to operate have too much air, can
68 kg (150 lbs) plus the rated effectively.
cargo load. See Vehicle Load result in:
Limits on page 9‑16. . Unusual wear.
Vehicle Maximum Load on the . Poor handling.
Tire: Load on an individual tire . Rough ride.
due to curb weight, accessory
weight, occupant weight, and . Needless damage from
cargo weight. road hazards.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (58,1)
The Tire and Loading When to Check Remove the valve cap from the
Information label on the vehicle Check the tires once a month tire valve stem. Press the tire
indicates the original equipment or more. gauge firmly onto the valve to
tires and the correct cold tire get a pressure measurement.
inflation pressures. The Do not forget the spare tire. See If the cold tire inflation pressure
recommended pressure is the Full-Size Spare Tire on matches the recommended
minimum air pressure needed to page 10‑88 for additional pressure on the Tire and
support the vehicle's maximum information. Loading Information label, no
load carrying capacity. How to Check further adjustment is necessary.
For additional information If the inflation pressure is low,
Use a good quality pocket-type add air until the recommended
regarding how much weight the gauge to check tire pressure.
vehicle can carry, and an pressure is reached. If the
Proper tire inflation cannot be inflation pressure is high, press
example of the Tire and Loading determined by looking at the tire.
Information label, see Vehicle on the metal stem in the center
Check the tire inflation pressure of the tire valve to release air.
Load Limits on page 9‑16. How when the tires are cold meaning
the vehicle is loaded affects the vehicle has not been driven Recheck the tire pressure with
vehicle handling and ride for at least three hours or no the tire gauge
comfort. Never load the vehicle more than 1.6 km (1 mi). Return the valve caps on the
with more weight than it was valve stems to prevent leaks
designed to carry. and keep out dirt and moisture.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (59,1)
Tire Pressure Monitor As an added safety feature, your Your vehicle has also been
vehicle has been equipped with a equipped with a TPMS malfunction
System tire pressure monitoring system indicator to indicate when the
The Tire Pressure Monitor System (TPMS) that illuminates a low tire system is not operating properly.
(TPMS) uses radio and sensor pressure telltale when one or more The TPMS malfunction indicator is
technology to check tire pressure of your tires is significantly combined with the low tire pressure
levels. The TPMS sensors monitor under‐inflated. telltale. When the system detects a
the air pressure in your tires and Accordingly, when the low tire malfunction, the telltale will flash for
transmit tire pressure readings to a pressure telltale illuminates, you approximately one minute and then
receiver located in the vehicle. should stop and check your tires as remain continuously illuminated.
soon as possible, and inflate them This sequence will continue upon
Each tire, including the spare
to the proper pressure. Driving on a subsequent vehicle start‐ups as
(if provided), should be checked
significantly under‐inflated tire long as the malfunction exists.
monthly when cold and inflated to
the inflation pressure recommended causes the tire to overheat and can When the malfunction indicator is
by the vehicle manufacturer on the lead to tire failure. Under‐inflation illuminated, the system may not be
vehicle placard or tire inflation also reduces fuel efficiency and tire able to detect or signal low tire
pressure label. (If your vehicle has tread life, and may affect the pressure as intended. TPMS
tires of a different size than the size vehicle's handling and stopping malfunctions may occur for a variety
indicated on the vehicle placard or ability. of reasons, including the installation
tire inflation pressure label, you Please note that the TPMS is of replacement or alternate tires or
should determine the proper tire not a substitute for proper tire wheels on the vehicle that prevent
inflation pressure for those tires.) maintenance, and it is the driver's the TPMS from functioning properly.
responsibility to maintain correct tire
pressure, even if under‐inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (60,1)
A message to check the pressure in A Tire and Loading Information label TPMS Malfunction Light and
a specific tire displays in the Driver shows the size of the original Message
Information Center (DIC). The low equipment tires and the correct
tire pressure warning light and the inflation pressure for the tires when The TPMS will not function properly
DIC warning message come on at they are cold. See Vehicle Load if one or more of the TPMS sensors
each ignition cycle until the tires are Limits on page 9‑16, for an example are missing or inoperable. When the
inflated to the correct inflation of the Tire and Loading Information system detects a malfunction, the
pressure. Using the DIC, tire label and its location. Also see Tire low tire warning light flashes for
pressure levels can be viewed. For Pressure on page 10‑57. about one minute and then stays on
additional information and details for the remainder of the ignition
The TPMS can warn about a cycle. A DIC warning message also
about the DIC operation and low tire pressure condition but it
displays see Driver Information displays. The malfunction light and
does not replace normal tire DIC warning message come on at
Center (DIC) on page 5‑28 and Tire maintenance. See Tire Inspection
Messages on page 5‑44. each ignition cycle until the problem
on page 10‑63, Tire Rotation on is corrected. Some of the conditions
The low tire pressure warning light page 10‑64 and Tires on that can cause these to come
may come on in cool weather when page 10‑49. on are:
the vehicle is first started, and then Notice: Tire sealant materials are
turn off as the vehicle is driven. This
. One of the road tires has been
not all the same. A non-approved replaced with the spare tire. The
could be an early indicator that the tire sealant could damage the
air pressure is getting low and spare tire does not have a
TPMS sensors. TPMS sensor TPMS sensor. The malfunction
needs to be inflated to the proper damage caused by using an
pressure. light and DIC message should
incorrect tire sealant is not go off after the road tire is
covered by the vehicle warranty. replaced and the sensor
Always use only the matching process is performed
GM-approved tire sealant successfully. See "TPMS Sensor
available through your dealer or Matching Process" later in this
included in the vehicle. section.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (62,1)
The TPMS sensor matching process 6. Proceed to the passenger side Tire Inspection
is outlined below: front tire, and repeat the
procedure in Step 5. We recommend that the tires,
1. Set the parking brake.
including the spare tire, if the
2. Turn the ignition to ON/RUN with 7. Proceed to the passenger side
rear tire, and repeat the vehicle has one, be inspected
the engine off. for signs of wear or damage at
procedure in Step 5.
3. Press Q and K on the Remote least once a month.
8. Proceed to the driver side rear
Keyless Entry (RKE) transmitter tire, and repeat the procedure in Replace the tire if:
at the same time for Step 5. The horn sounds
approximately five seconds. The
. The indicators at three or
two times to indicate the sensor
horn sounds twice to signal the identification code has been
more places around the tire
receiver is in relearn mode and matched to the driver side rear can be seen.
TIRE LEARNING ACTIVE tire, and the TPMS sensor . There is cord or fabric
message displays on the DIC matching process is no longer
screen. showing through the tire's
active. The TIRE LEARNING rubber.
4. Start with the driver side ACTIVE message on the DIC
front tire. display screen goes off. . The tread or sidewall is
9. Turn the ignition to LOCK/OFF. cracked, cut, or snagged
5. Place the relearn tool against
the tire sidewall, near the valve deep enough to show cord or
10. Set all four tires to the fabric.
stem. Then press the button to recommended air pressure
activate the TPMS sensor. level as indicated on the Tire . The tire has a bump, bulge,
A horn chirp confirms that the and Loading Information label. or split.
sensor identification code has
been matched to this tire and
wheel position.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (64,1)
Vehicle Storage Buying New Tires If the tires have an all‐season tread
design, the TPC Spec number will
Tires age when stored normally GM has developed and matched be followed by MS for mud and
mounted on a parked vehicle. Park specific tires for the vehicle. The snow. See Tire Sidewall Labeling on
a vehicle that will be stored for at original equipment tires installed page 10‑50 for additional
least a month in a cool, dry, clean were designed to meet General information.
area away from direct sunlight to Motors Tire Performance Criteria
slow aging. This area should be free Specification (TPC Spec) system GM recommends replacing all the
of grease, gasoline or other rating. When replacement tires are tires at the same time. Uniform tread
substances that can deteriorate needed, GM strongly recommends depth on all tires will help to
rubber. buying tires with the same TPC maintain the performance of the
Spec rating. vehicle. Braking and handling
Parking for an extended period can
performance may be adversely
cause flat spots on the tires that GM's exclusive TPC Spec system affected if all the tires are not
may result in vibrations while considers over a dozen critical replaced at the same time. See Tire
driving. When storing a vehicle for specifications that impact the Inspection on page 10‑63 and Tire
at least a month, remove the tires or overall performance of the Rotation on page 10‑64 for
raise the vehicle to reduce the vehicle, including brake system information on proper tire rotation.
weight from the tires. performance, ride and handling,
traction control, and tire pressure
monitoring performance. GM's TPC
Spec number is molded onto the
tire's sidewall near the tire size.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (67,1)
If a tire goes flat, avoid further tire When the vehicle has a flat tire (B),
and wheel damage by driving slowly WARNING (Continued) use the following example as a
to a level place, well off the road, guide to assist in the placement of
if possible. Turn on the hazard 3. For vehicles with the wheel blocks (A).
warning flashers. See Hazard four-wheel-drive with a
Warning Flashers on page 6‑5. N (Neutral) transfer case
position, be sure the
{ WARNING transfer case is in a drive
gear— not in N (Neutral).
Changing a tire can be 4. Turn off the engine and do
dangerous. The vehicle can slip not restart while the vehicle
off the jack and roll over or fall is raised.
causing injury or death. Find a
5. Do not allow passengers to
level place to change the tire. To remain in the vehicle.
help prevent the vehicle from A. Wheel Block
moving: 6. Place wheel blocks on both B. Flat Tire
sides of the tire at the
1. Set the parking brake firmly. opposite corner of the tire The following information explains
being changed. how to use the jack and change
2. Put the shift lever in
a tire.
P (Park).
(Continued)
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (75,1)
4. Insert the open end of the 7. Tilt the tire toward the vehicle
extension (J) through the hole in with some slack in the cable to
the rear bumper (I) (hoist shaft access the tire/wheel retainer.
access hole). Separate the retainer from the
Be sure the hoist end (J) of the guide pin by sliding the retainer
extension connects to the hoist up the pin while pressing down
shaft. The ribbed square end of on the latch.
the extension is used to lower
the spare tire.
5. Turn the wheel wrench
counterclockwise to lower the 6. Use the wheel wrench hook to
spare tire to the ground. pull the hoist cable closer to
Continue to turn the wheel assist in reaching the spare tire.
wrench until the spare tire can
be pulled out from under the
vehicle.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (78,1)
Removing the Flat Tire and If the wheel has a bolt-on hub
Installing the Spare Tire cap, loosen the plastic nut caps
by turning the wheel wrench
1. Do a safety check before counterclockwise. The plastic
proceeding. See If a Tire Goes nut caps will be retained in the
Flat on page 10‑73 for more hub cap after it is removed from
information. the wheel.
{ WARNING
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
Rear Position – 1500 Models 5. Remove all of the wheel nuts.
6. Take off the flat tire.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (81,1)
{ WARNING { WARNING
Rust or dirt on a wheel, or on the Never use oil or grease on bolts
parts to which it is fastened, can or nuts because the nuts might
make wheel nuts become loose come loose. The vehicle's wheel
after time. The wheel could come could fall off, causing a crash.
off and cause an accident. When
changing a wheel, remove any 9. Tighten each wheel nut by hand.
rust or dirt from places where the Then use the wheel wrench to
wheel attaches to the vehicle. In tighten the nuts until the wheel is
an emergency, a cloth or a paper held against the hub.
towel can be used; however, use
7. Remove any rust or dirt from the 10. Turn the wheel wrench
a scraper or wire brush later to
wheel bolts, mounting surfaces, counterclockwise to lower the
and spare wheel. remove all rust or dirt.
vehicle. Lower the jack
completely.
8. Put the wheel nuts back on with
11. Tighten the nuts firmly in a
the rounded end of the nuts
crisscross sequence as shown
toward the wheel after mounting
by turning the wheel wrench
the spare tire. clockwise.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (82,1)
Store the tire under the rear of the H. Spare Tire/Flat Tire (Valve Stem Make sure the retainer is fully
vehicle in the spare tire carrier. Pointed Down) seated across the underside of
Refer to the following graphics and I. Hoist Shaft Access Hole the wheel.
instructions to help you:
J. Hoist End of Extension Tool
K. Spare Tire Lock
1. Put the tire (H) on the ground at
the rear of the vehicle with the
valve stem pointed down, and to
the rear.
To release the spare tire from the 3. Loosen the cable by turning the
secondary latch: wrench counterclockwise three
or four turns.
4. Repeat this procedure at least
two times. If the spare tire
lowers to the ground, continue
with Step 5 under “Removing the
Spare Tire and Tools” under Tire
Changing on page 10‑75.
5. If the spare does not lower, turn
the wrench counterclockwise
until approximately 15 cm (6 in)
A. Jack
of cable is exposed.
B. Wheel Blocks
6. Stand the wheel blocks on their
shortest ends, with the backs 7. Place the bottom edge of the
1. Check under the vehicle to see if
facing each other. jack (A) on the wheel blocks (B),
the cable end is visible. If the
separating them so that the jack
cable is not visible proceed to
is balanced securely.
Step 6.
2. If it is visible, first try to tighten
the cable by turning the wheel
wrench clockwise until you hear
two clicks or feel it skip twice.
You cannot overtighten the
cable.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (87,1)
{ WARNING
8. Attach the jack handle, 9. Position the center lift point of Someone standing too close
extension, and wheel wrench to the jack under the center of the during the procedure could be
the jack and place it (with the spare tire. injured by the jack. If the spare
wheel blocks) under the vehicle 10. Turn the wrench clockwise to tire does not slide off the jack
toward the front of the rear raise the jack until it lifts the completely, make sure no one is
bumper. end fitting. behind you or on either side of
you as you pull the jack out from
11. Continue raising the jack until under the spare.
the spare tire stops moving
upward and is held firmly in
place. The secondary latch has 13. Disconnect the jack handle
released and the spare tire is from the jack and carefully
balancing on the jack. remove the jack. Use one hand
to push against the spare while
firmly pulling the jack out from
under the spare tire with the
other hand.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (88,1)
If the spare tire is hanging from Full-Size Spare Tire Your vehicle may have a different
the cable, insert the hoist end size spare tire than the road tires
of extension, and wheel Your vehicle, when new, had a originally installed on your vehicle.
wrench into the hoist shaft hole fully-inflated spare tire. A spare tire This spare tire was developed for
in the bumper and turn the may lose air over time, so check its use on your vehicle, so it is all right
wheel wrench counterclockwise inflation pressure regularly. See Tire to drive on it. If your vehicle has
to lower the spare the rest of Pressure on page 10‑57 and four-wheel drive and the different
the way. Vehicle Load Limits on page 9‑16 size spare tire is installed, keep the
for information regarding proper tire vehicle in two-wheel drive.
14. Turn the wheel wrench in the inflation and loading your vehicle.
hoist shaft hole in the bumper For instruction on how to remove, After installing the spare tire on your
clockwise to raise the cable install or store a spare tire, see vehicle, you should stop as soon as
back up if the cable is hanging “Removing the Flat Tire and possible and make sure the spare
under the vehicle. Installing the Spare” and “Storing a tire is correctly inflated. Have the
Have the hoist assembly inspected Flat or Spare Tire and Tools” under damaged or flat road tire repaired or
as soon as you can. You will not be Tire Changing on page 10‑75. replaced as soon as you can and
able to store a spare or flat tire installed back onto your vehicle.
Notice: If the vehicle has This way, the spare tire will be
using the hoist assembly until it has four-wheel drive and a different
been inspected and/or replaced. available in case you need it again.
size spare tire is installed, do not
To continue changing the flat tire, drive in four-wheel drive until Do not mix tires and wheels of
see “Removing the Flat Tire and the flat tire is repaired and/or different sizes, because they will not
Installing the Spare Tire” under Tire replaced. The vehicle could be fit. Keep your spare tire and its
Changing on page 10‑75. damaged and the repairs would wheel together. If your vehicle has a
not be covered by the warranty. spare tire that does not match your
Never use four-wheel drive when vehicle's original road tires and
a different size spare tire is wheels in size and type, do not
installed on the vehicle. include the spare in the tire rotation.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (89,1)
Notice: If any accessories are left terminal. You should always use See Engine Compartment
on or plugged in during the jump these remote terminals instead Overview on page 10‑6 for more
starting procedure, they could be of the terminals on the battery. information on the location of the
damaged. The repairs would not If the vehicle has a remote remote positive (+) and remote
be covered by the vehicle positive (+) terminal, it is located negative (−) terminals.
warranty. Whenever possible, under a red plastic cover at the
turn off or unplug all accessories
on either vehicle when jump
positive battery post. To uncover { WARNING
the remote positive (+) terminal,
starting the vehicle. open the red plastic cover. An electric fan can start up even
3. Turn off the ignition on both when the engine is not running
vehicles. Unplug unnecessary and can injure you. Keep hands,
accessories plugged into the clothing and tools away from any
accessory power outlets. Turn underhood electric fan.
off the radio and all the lamps
that are not needed. This avoids
sparks and helps save both
batteries. And it could save the { WARNING
radio!
Using an open flame near a
4. Open the hood on the other battery can cause battery gas to
vehicle and locate the explode. People have been hurt
positive (+) and negative (−) doing this, and some have been
terminal locations on that blinded. Use a flashlight if you
vehicle. The remote negative (−) terminal need more light.
Your vehicle has a remote is a stud located on the right (Continued)
positive (+) jump starting front of the engine, where the
terminal and a remote negative battery cable attaches.
negative (−) jump starting
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (91,1)
8. Now connect the black 10. Now start the vehicle with the
negative (−) cable to the good battery and run the
negative (−) terminal of the engine for a while.
good battery. Use a remote 11. Try to start the vehicle that had
negative (−) terminal if the the dead battery. If it will not
vehicle has one. start after a few tries, it
Do not let the other end touch probably needs service.
anything until the next step. The Notice: If the jumper cables are
other end of the negative (−) connected or removed in the
cable does not go to the dead wrong order, electrical shorting
battery. It goes to a heavy, may occur and damage the
unpainted metal engine part or vehicle. The repairs would not be
to the remote negative (−) Jumper Cable Removal
covered by the vehicle warranty.
terminal on the vehicle with the Always connect and remove the A. Heavy, Unpainted Metal Engine
dead battery. jumper cables in the correct Part or Remote Negative (−)
9. Connect the other end of the order, making sure that the Terminal
negative (−) cable to the remote cables do not touch each other or B. Good Battery or Remote
negative (−) terminal, on the other metal. Positive (+) and Remote
vehicle with the dead battery. Negative (−) Terminals
C. Dead Battery or Remote
Positive (+) Terminal
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (93,1)
Here are some important things to Dinghy Towing Two-wheel-drive vehicles and
consider before recreational vehicle four-wheel drive vehicles with a
towing: Two-Wheel-Drive Vehicles and single speed automatic transfer
Four-Wheel Drive Vehicles with a case should not be towed with all
. What is the towing capacity of Single Speed Automatic
the towing vehicle? Be sure to four wheels on the ground.
Transfer Case Two-wheel-drive transmissions have
read the tow vehicle
manufacturer's no provisions for internal lubrication
recommendations. while being towed. Four-wheel drive
vehicles with a single speed
. What is the distance that will be automatic transfer case have no
travelled? Some vehicles have neutral position and will spin the
restrictions on how far and how transmission when the rear
long they can tow. wheels turn.
. Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
. Is the vehicle ready to be Notice: If the vehicle is towed
towed? Just as preparing the with all four wheels on the
vehicle for a long trip, make sure ground, the drivetrain
the vehicle is prepared to be components could be damaged.
towed. The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (95,1)
Four-Wheel Drive Vehicles with a 3. Securely attach the vehicle 5. Release the parking brake only
Two Speed Automatic being towed to the tow vehicle. after the vehicle being towed is
Transfer Case firmly attached to the towing
{ WARNING vehicle.
6. Turn the ignition to LOCK/OFF
Shifting a four-wheel-drive and remove the key — the
vehicle's transfer case into steering wheel will still turn.
N (Neutral) can cause the vehicle
to roll even if the transmission is After towing, see “Shifting Out of
Neutral” under Four-Wheel Drive
in P (Park). The driver or others
(Single Speed Automatic Transfer
could be injured. Make sure the
Case) on page 9‑42 or Four-Wheel
parking brake is firmly set before
Drive (Two Speed Automatic
the transfer case is shifted to Transfer Case) on page 9‑37 for the
N (Neutral). proper procedure to take the vehicle
out of the Neutral position.
Use the following procedure to 4. Shift the transfer case to
dinghy tow a four-wheel drive N (Neutral). See See
vehicle with a two speed automatic Four-Wheel Drive (Single Speed
transfer case: Automatic Transfer Case) on
page 9‑42 or Four-Wheel Drive
1. Position the vehicle being towed (Two Speed Automatic Transfer
behind the tow vehicle and shift Case) on page 9‑37.
the transmission to P (Park).
2. Turn the engine off and firmly set
the parking brake.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (96,1)
Dolly Towing – Front Towing warranty. Never tow the vehicle Four-Wheel Drive Vehicles with a
(Front Wheels Off the Ground) with the rear wheels on the Two Speed Automatic
ground. Transfer Case
Two-Wheel-Drive Vehicles and
Four-Wheel Drive Vehicles with a Two-wheel-drive vehicles and
Single Speed Automatic four-wheel drive vehicles with a
Transfer Case single speed automatic transfer
case should not be towed with the
rear wheels on the ground.
Two-wheel-drive transmissions have
no provisions for internal lubrication
while being towed. Four-wheel drive
vehicles with a single speed
automatic transfer case have no
neutral position and will spin the
transmission when the rear
wheels turn.
Use the following procedure to dolly
To dolly tow a two‐wheel‐drive tow a four-wheel drive vehicle from
vehicle or a four-wheel drive vehicle the front:
with a single speed automatic
Notice: If a two-wheel drive 1. Attach the dolly to the tow
transfer case, the vehicle must be
vehicle or a four-wheel drive vehicle following the dolly
towed with the rear wheels on the
vehicle with a single speed manufacturer's instructions.
dolly. See “Rear Towing (Rear
automatic transfer case is towed Wheels Off the Ground)” later in this 2. Drive the front wheels onto the
with the rear wheels on the section for more information. dolly.
ground, the transmission could
3. Shift the transmission to
be damaged. The repairs would
P (Park).
not be covered by the vehicle
4. Firmly set the parking brake.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (97,1)
7. Secure the vehicle to the dolly Rear Towing (Rear Wheels Off
{ WARNING following the manufacturer's the Ground)
instructions.
Shifting a four-wheel-drive
vehicle's transfer case into 8. Release the parking brake only
N (Neutral) can cause the vehicle after the vehicle being towed is
to roll even if the transmission is firmly attached to the towing
in P (Park). The driver or others vehicle.
could be injured. Make sure the 9. Turn the ignition to LOCK/OFF.
parking brake is firmly set before After towing, see “Shifting Out of
the transfer case is shifted to N (Neutral)” under Four-Wheel Drive
N (Neutral). (Single Speed Automatic Transfer
Case) on page 9‑42 or Four-Wheel
5. Use an adequate clamping Drive (Two Speed Automatic
device designed for towing to Transfer Case) on page 9‑37.
ensure that the front wheels are Two-Wheel-Drive Vehicles and
locked into the straight position. Four-Wheel Drive Vehicles with a
6. Shift the transfer case to Single Speed Automatic
N (Neutral). See Four-Wheel Transfer Case
Drive (Single Speed Automatic Use the following procedure to dolly
Transfer Case) on page 9‑42 or tow the vehicle from the rear:
Four-Wheel Drive (Two Speed
Automatic Transfer Case) on 1. Attach the dolly to the tow
page 9‑37. vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the
dolly.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (98,1)
Appearance Care Notice: Avoid using high industrial chimneys, etc., can
pressure washes closer than damage the vehicle's finish if they
30 cm (12 in) to the surface of the remain on painted surfaces. Wash
Exterior Care vehicle. Use of power washers the vehicle as soon as possible.
Washing the Vehicle exceeding 8,274 kPa (1,200 psi) If necessary, use non-abrasive
can result in damage or removal cleaners that are marked safe for
To preserve the vehicle's finish, of paint and decals. painted surfaces to remove foreign
wash it often and out of direct matter.
sunlight. Rinse the vehicle well, before
washing and after, to remove all Occasional hand waxing or mild
Notice: Do not use petroleum cleaning agents completely. If they polishing should be done to remove
based, acidic, or abrasive are allowed to dry on the surface, residue from the paint finish. See
cleaning agents as they can they could stain. your dealer for approved cleaning
damage the vehicle's paint, metal, products.
or plastic parts. If damage Dry the finish with a soft, clean
occurs, it would not be covered chamois or an all-cotton towel to Notice: Machine compounding or
by the vehicle's warranty. avoid surface scratches and water aggressive polishing on a
Approved cleaning products can spotting. basecoat/clearcoat paint finish
be obtained from your dealer. may damage it. Use only
Finish Care non-abrasive waxes and polishes
Follow all manufacturer
directions regarding correct Application of aftermarket clearcoat that are made for a basecoat/
product usage, necessary safety sealant/wax materials is not clearcoat paint finish on the
precautions, and appropriate recommended. If painted surfaces vehicle.
disposal of any vehicle care are damaged, see your dealer to To keep the paint finish looking new,
product. have the damage assessed and keep the vehicle garaged or
repaired. Foreign materials such as covered whenever possible.
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (100,1)
Notice: Chrome wheels and other Steering, Suspension, and Underbody Maintenance
chrome trim may be damaged if Chassis Components Use plain water to flush dirt and
the vehicle is not washed after
Visually inspect front and rear debris from the vehicle's underbody.
driving on roads that have been
suspension and steering system for Your dealer or an underbody car
sprayed with magnesium,
damaged, loose, or missing parts or washing system can do this. If not
calcium, or sodium chloride.
signs of wear. Inspect the power removed, rust and corrosion can
These chlorides are used on
steering for proper hook-up, binding, develop.
roads for conditions such as ice
and dust. Always wash the leaks, cracks, chafing, etc. Visually
check constant velocity joints,
Sheet Metal Damage
chrome with soap and water after
exposure. rubber boots, and axle seals for If the vehicle is damaged and
leaks. requires sheet metal repair or
Notice: To avoid surface damage, replacement, make sure the body
do not use strong soaps, Body Component Lubrication repair shop applies anti-corrosion
chemicals, abrasive polishes, Lubricate all key lock cylinders, material to parts repaired or
cleaners, brushes, or cleaners hood hinges, liftgate hinges, and replaced to restore corrosion
that contain acid on aluminum or steel fuel door hinge unless the protection.
chrome-plated wheels. Use only components are plastic. Applying
approved cleaners. Also, never Original manufacturer replacement
silicone grease on weatherstrips parts will provide the corrosion
drive a vehicle with aluminum or with a clean cloth will make them
chrome-plated wheels through an protection while maintaining the
last longer, seal better, and not stick vehicle warranty.
automatic car wash that uses or squeak.
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (102,1)
Finish Damage Use a soft bristle brush to remove To prevent damage, do not clean
dust from knobs and crevices on the the interior using the following
Quickly repair minor chips and
instrument cluster. Using a mild cleaners or techniques:
scratches with touch-up materials
soap solution, immediately remove . Never use a razor or any other
available from your dealer to avoid
hand lotions, sunscreen, and insect sharp object to remove a soil
corrosion. Larger areas of finish
repellant from all interior surfaces or from any interior surface.
damage can be corrected in your
permanent damage may result.
dealer's body and paint shop. . Never use a brush with stiff
Your dealer may have products for bristles.
Chemical Paint Spotting cleaning the interior. Use cleaners
Airborne pollutants can fall upon specifically designed for the . Never rub any surface
and attack painted vehicle surfaces surfaces being cleaned to prevent aggressively or with excessive
causing blotchy, ring-shaped permanent damage. To prevent pressure.
discolorations, and small, irregular overspray, apply all cleaners directly . Do not use laundry detergents or
dark spots etched into the paint to the cleaning cloth. Cleaners dishwashing soaps with
surface. should be removed quickly. Never degreasers. For liquid cleaners,
allow cleaners to remain on the use approximately 20 drops
Interior Care surface being cleaned for extended per 3.78L (1 gal) of water.
periods of time. A concentrated soap solution will
To prevent dirt particle abrasions, leave a residue that creates
regularly clean the vehicle's interior. Cleaners may contain solvents that
can become concentrated in the streaks and attracts dirt. Do not
Immediately remove any soils. Note use solutions that contain strong
that newspapers or dark garments interior. Before using cleaners, read
and adhere to all safety instructions or caustic soap.
that can transfer color to home
furnishings can also permanently on the label. While cleaning the . Do not heavily saturate the
transfer color to the vehicle's interior, maintain adequate upholstery when cleaning.
interior. ventilation by opening the doors
and windows.
. Do not use solvents or cleaners
containing solvents.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (103,1)
Instrument Panel, Leather, Do not use cleaners that increase Wood Panels
Vinyl, & Other Plastic Surfaces gloss, especially on the instrument
Use a clean cloth moistened in
panel. Reflected glare can decrease
Use a soft microfiber cloth warm, soapy water (use mild dish
visibility through the windshield
dampened with water to remove washing soap). Dry the wood
under certain conditions.
dust and loose dirt. For a more immediately with a clean cloth.
thorough cleaning, use a soft Notice: Use of air fresheners may
microfiber cloth dampened with a cause permanent damage to Speaker Covers
mild soap solution. plastics and painted surfaces. Vacuum around a speaker cover
If an air freshener comes in gently, so that the speaker will not
Notice: Soaking or saturating contact with any plastic or
leather, especially perforated be damaged. Clean spots with just
painted surface in the vehicle, water and mild soap.
leather, as well as other interior blot immediately and clean with a
surfaces, may cause permanent soft cloth dampened with a mild
damage. Wipe excess moisture soap solution. Damage caused by
from these surfaces after air fresheners would not be
cleaning and allow them to dry covered by the vehicle warranty.
naturally. Never use heat, steam,
spot lifters or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of leather
or soft trim and are not
recommended.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (105,1)
Care of Safety Belts Floor Mats Use the following guidelines for
proper floor mat usage.
Keep belts clean and dry.
{ WARNING . The original equipment floor
{ WARNING If a floor mat is the wrong size or
mats were designed for the
vehicle. If the floor mats need
Do not bleach or dye safety belts. is not properly installed, it can replacing, it is recommended
It may severely weaken them. In interfere with the pedals. that GM certified floor mats be
a crash, they might not be able to Interference with the pedals can purchased. Non-GM floor mats
provide adequate protection. cause unintended acceleration may not fit properly and may
Clean safety belts only with mild and/or increased stopping interfere with the pedals. Always
soap and lukewarm water. distance which can cause a crash check that the floor mats do not
and injury. Make sure the floor interfere with the pedals.
mat does not interfere with the . Use the floor mat with the
pedals. correct side up. Do not turn
it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on
the driver side.
. Do not place one floor mat on
top of another.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (106,1)
2 NOTES
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (1,1)
Usage Fluid/Lubricant
Front Axle (1500 Series Vehicles with SAE 80W-90 Axle Lubricant (GM Part No. 89021671, in
Four-Wheel Drive) Canada 89021672).
Front Axle (2500 Series Vehicles with SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Four-Wheel Drive) Canada 89021678).
SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Rear Axle
Canada 89021678).
Transfer Case (Four-Wheel Drive) DEXRON®-VI Automatic Transmission Fluid.
Front Axle Propshaft Spline or
Spline Lubricant, Special Lubricant (GM Part No. 12345879, in
One-Piece Propshaft Spline
Canada 10953511).
(Two-Wheel Drive with Auto. Trans.)
Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Hood Hinges
Canada 10953474).
Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Outer Tailgate Handle Pivot Points
Canada 10953474).
Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or
Weatherstrip Conditioning
Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).
Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in
Weatherstrip Squeaks
Canada 10953437).
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (14,1)
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Odometer
Date Serviced By Services Performed
Reading
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (16,1)
Odometer
Date Serviced By Services Performed
Reading
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (17,1)
Odometer
Date Serviced By Services Performed
Reading
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (18,1)
Odometer
Date Serviced By Services Performed
Reading
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (1,1)
Vehicle Data
Capacities and Specifications
If your vehicle is a Hybrid, see the Hybrid manual for more information.
The following approximate capacities are given in metric and English conversions. See Recommended Fluids and
Lubricants on page 11‑12 for more information.
Capacities
Application
Metric English
For the air conditioning system refrigerant charge
Air Conditioning Refrigerant R134a amount, see the refrigerant label located under the
hood. See your dealer for more information.
Cooling System
5.3L V8 17.3 L 18.3 qt
6.0L V8 16.5 L 17.4 qt
Engine Oil with Filter 5.7 L 6.0 qt
Fuel Tank
Regular 98.4 L 26.0 gal
Extended 1500 Series 119.2 L 31.5 gal
Extended 2500 Series 147.6 L 39.0 gal
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (3,1)
Capacities
Application
Metric English
Transmission Fluid (Pan Removal and Filter Replacement)
6L80-E Transmission 5.7 L 6.0 qt
6L90-E Transmission 6.0 L 6.3 qt
Transfer Case Fluid 1.5 L 1.6 qt
Wheel Nut Torque 190 Y 140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Engine Specifications
Engine VIN Code Spark Plug Gap
5.3L V8 FlexFuel with Active Fuel Management™
0 1.02mm (0.040 in)
(Iron Block) (LMG)
5.3L V8 FlexFuel with Active Fuel Management™
7 1.02mm (0.040 in)
(Aluminum Block) (LC9)
6.0L V8 (Iron Block) (L96) G 1.02 mm (0.040 in)
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (4,1)
Courtesy Transportation
Customer Program (U.S. and
Customer Information
Information Canada) . . . . . . . . . . . . . . . . . . 13-14
Collision Damage Repair Customer Satisfaction
(U.S. and Canada) . . . . . . . . 13-15 Procedure (U.S. and
Customer Information Service Publications Canada)
Customer Satisfaction Ordering Information . . . . . . 13-18
Your satisfaction and goodwill are
Procedure (U.S. and Reporting Safety Defects important to your dealer and to
Canada) . . . . . . . . . . . . . . . . . . . . 13-1 Reporting Safety Defects to
Customer Satisfaction Chevrolet. Normally, any concerns
the United States with the sales transaction or the
Procedure (Mexico) . . . . . . . . 13-3 Government . . . . . . . . . . . . . . . 13-19
Customer Assistance Offices operation of the vehicle will be
Reporting Safety Defects to resolved by your dealer's sales or
(U.S. and Canada) . . . . . . . . . 13-5 the Canadian
Customer Assistance Offices service departments. Sometimes,
Government . . . . . . . . . . . . . . . 13-19 however, despite the best intentions
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-6 Reporting Safety Defects to
Customer Assistance for Text of all concerned, misunderstandings
General Motors . . . . . . . . . . . 13-20 can occur. If your concern has not
Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6 Vehicle Data Recording and been resolved to your satisfaction,
Online Owner Center . . . . . . . . 13-7 the following steps should be taken:
Privacy
GM Mobility Reimbursement Vehicle Data Recording and STEP ONE: Discuss your concern
Program (U.S. and Privacy . . . . . . . . . . . . . . . . . . . . 13-20 with a member of dealership
Canada) . . . . . . . . . . . . . . . . . . . . 13-8 Event Data Recorders . . . . . . 13-20 management. Normally, concerns
Roadside Assistance Program OnStar® . . . . . . . . . . . . . . . . . . . . 13-21 can be quickly resolved at that level.
(U.S. and Canada) . . . . . . . . . 13-8 Navigation System . . . . . . . . . 13-21 If the matter has already been
Roadside Assistance Radio Frequency reviewed with the sales, service,
Program (Mexico) . . . . . . . . . 13-10 Identification (RFID) . . . . . . . 13-22 or parts manager, contact the owner
Scheduling Service Radio Frequency of your dealership or the general
Appointments (U.S. and Statement . . . . . . . . . . . . . . . . . 13-22 manager.
Canada) . . . . . . . . . . . . . . . . . . 13-13
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (2,1)
STEP TWO: If after contacting a When contacting Chevrolet, 40 days. If you do not agree with the
member of dealership management, remember that your concern will decision given in your case, you
it appears your concern cannot be likely be resolved at a dealer's may reject it and proceed with any
resolved by your dealership without facility. That is why we suggest other venue for relief available
further help, in the U.S., call the following Step One first. to you.
Chevrolet Customer Assistance STEP THREE — U.S. Owners: You may contact the BBB Auto Line
Center at 1-800-222-1020. In Both General Motors and your Program using the toll-free
Canada, call General Motors of dealer are committed to making telephone number or write them at
Canada Customer Care Centre at sure you are completely satisfied the following address:
1-800-263-3777 (English), with your new vehicle. However,
or 1-800-263-7854 (French). BBB Auto Line Program
if you continue to remain unsatisfied Council of Better Business
We encourage you to call the after following the procedure Bureaus, Inc.
toll-free number in order to give your outlined in Steps One and Two, you 4200 Wilson Boulevard
inquiry prompt attention. Have the can file with the Better Business Suite 800
following information available to Bureau (BBB) Auto Line® Program Arlington, VA 22203-1838
give the Customer Assistance to enforce your rights.
representative: Telephone: 1-800-955-5100
The BBB Auto Line Program is an www.dr.bbb.org/goauto
. Vehicle Identification out-of-court program administered
Number (VIN). This is available by the Council of Better Business This program is available in all
from the vehicle registration or Bureaus to settle automotive 50 states and the District of
title, or the plate at the top left of disputes regarding vehicle repairs or Columbia. Eligibility is limited by
the instrument panel and visible the interpretation of the New Vehicle vehicle age, mileage, and other
through the windshield. Limited Warranty. Although you may factors. General Motors reserves
be required to resort to this informal the right to change eligibility
. Dealership name and location. limitations and/or discontinue its
dispute resolution program prior to
. Vehicle delivery date and filing a court action, use of the participation in this program.
present mileage. program is free of charge and your
case will generally be heard within
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (3,1)
Customer Assistance If you have a problem that has not STEP THREE
Procedure been satisfactorily handled through If your case is not resolved in a
the normal means, we suggest the reasonable amount of time by your
Owner satisfaction and goodwill are following steps:
very important to your dealer and dealer, please call the General
General Motors. STEP ONE Motors Customer Assistance
Center (CAC) and provide the
Normally, any problem with the Explain your case to your dealer following information:
transaction, sale, or usage of the service agent, service manager,
vehicle must be handled by your dealer sales agent, or sales . Name
dealer sales or service departments. manager, depending on your case. . Address
However, we recognize that despite Make sure that they have all
the good intentions of all parties
. Phone number
necessary information. They are
involved, sometimes a interested in your continual
. Model year
misunderstanding may occur. satisfaction. . Brand
STEP TWO . Vehicle Identification
If you are not satisfied, please Number (VIN)
contact the general manager or your . Mileage
dealership owner to ask for their . Delivery date
help. If they are not able to resolve
your case, ask them to contact the . Description of the problem
right people at General Motors for . Dealership name
support, if needed.
. Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5 or
Customer Assistance Offices
(Mexico) on page 13‑6.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (5,1)
If your dealer requests you to bring entitled “Limited Warranty and Public Transportation or Fuel
the vehicle for service, you are Owner Assistance Information” Reimbursement
urged to do so as early in the work furnished with each new vehicle If the vehicle requires overnight
day as possible to allow for provides detailed warranty coverage warranty repairs, and public
same-day repair. information. transportation is used instead of
Transportation Options your dealer's shuttle service, the
Courtesy Transportation expense must be supported by
Program (U.S. and Warranty service can generally be original receipts and can only be up
completed while you wait. However, to the maximum amount allowed by
Canada) if you are unable to wait, GM helps GM for shuttle service. In addition,
To enhance your ownership to minimize inconvenience by for U.S. customers, should you
experience, we and our participating providing several transportation arrange transportation through a
dealers are proud to offer Courtesy options. Depending on the friend or relative, limited
Transportation, a customer support circumstances, your dealer can offer reimbursement for reasonable fuel
program for vehicles with the one of the following: expenses may be available. Claim
Bumper-to-Bumper (Base Warranty Shuttle Service amounts should reflect actual costs
Coverage period in Canada), and be supported by original
extended powertrain, and/or Shuttle service is the preferred receipts. See your dealer for
hybrid-specific warranties in both means of offering Courtesy information regarding the allowance
the U.S. and Canada. Transportation. Dealers may provide amounts for reimbursement of fuel
shuttle service to get you to your or other transportation costs.
Several Courtesy Transportation destination with minimal interruption
options are available to assist in of your daily schedule. This includes Courtesy Rental Vehicle
reducing inconvenience when one-way or round-trip shuttle service
warranty repairs are required. Your dealer may arrange to provide
within reasonable time and distance you with a courtesy rental vehicle or
Courtesy Transportation is not a parameters of your dealer's area. reimburse you for a rental vehicle
part of the New Vehicle Limited that you obtain if the vehicle is kept
Warranty. A separate booklet for an overnight warranty repair.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (15,1)
Rental reimbursement will be limited General Motors reserves the right to Collision parts are the best choice to
and must be supported by original unilaterally modify, change, ensure that the vehicle's designed
receipts. This requires that you sign or discontinue Courtesy appearance, durability, and safety
and complete a rental agreement Transportation at any time and to are preserved. The use of Genuine
and meet state/provincial, local, and resolve all questions of claim GM parts can help maintain the GM
rental vehicle provider requirements. eligibility pursuant to the terms and New Vehicle Limited Warranty.
Requirements vary and may include conditions described herein at its Recycled original equipment parts
minimum age requirements, sole discretion. may also be used for repair. These
insurance coverage, credit card, parts are typically removed from
etc. You are responsible for fuel Collision Damage Repair vehicles that were total losses in
usage charges and may also be
responsible for taxes, levies, usage
(U.S. and Canada) prior crashes. In most cases, the
parts being recycled are from
fees, excessive mileage, or rental If the vehicle is involved in a
undamaged sections of the vehicle.
usage beyond the completion of the collision and it is damaged, have the
A recycled original equipment GM
repair. damage repaired by a qualified
part may be an acceptable choice to
technician using the proper
It may not be possible to provide a maintain the vehicle's originally
equipment and quality replacement
like vehicle as a courtesy rental. designed appearance and safety
parts. Poorly performed collision
performance; however, the history of
Additional Program repairs diminish the vehicle resale
these parts is not known. Such parts
Information value, and safety performance can
are not covered by the GM New
be compromised in subsequent
All program options, such as shuttle Vehicle Limited Warranty, and any
collisions.
service, may not be available at related failures are not covered by
every dealer. Please contact your Collision Parts that warranty.
dealer for specific information Genuine GM Collision parts are new
about availability. All Courtesy parts made with the same materials
Transportation arrangements will be and construction methods as the
administered by appropriate dealer parts with which the vehicle was
personnel. originally built. Genuine GM
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (16,1)
Aftermarket collision parts are also Insuring the Vehicle If the vehicle is leased, the leasing
available. These are made by company may require you to have
Protect your investment in the GM
companies other than GM and may insurance that ensures repairs with
vehicle with comprehensive and
not have been tested for the vehicle. Genuine GM Original Equipment
collision insurance coverage. There
As a result, these parts may fit Manufacturer (OEM) parts or
are significant differences in the
poorly, exhibit premature durability/ Genuine Manufacturer replacement
quality of coverage afforded by
corrosion problems, and may not parts. Read the lease carefully, as
various insurance policy terms.
perform properly in subsequent you may be charged at the end of
Many insurance policies provide
collisions. Aftermarket parts are not the lease for poor quality repairs.
reduced protection to the GM
covered by the GM New Vehicle
vehicle by limiting compensation for If a Crash Occurs
Limited Warranty, and any vehicle
damage repairs through the use of
failure related to such parts is not If there has been an injury, call
aftermarket collision parts. Some
covered by that warranty. emergency services for help. Do not
insurance companies will not
specify aftermarket collision parts. leave the scene of a crash until all
Repair Facility matters have been taken care of.
When purchasing insurance, we
GM also recommends that you recommend that you ensure that the Move the vehicle only if its position
choose a collision repair facility that vehicle will be repaired with GM puts you in danger, or you are
meets your needs before you ever original equipment collision parts. instructed to move it by a police
need collision repairs. Your dealer If such insurance coverage is not officer.
may have a collision repair center available from your current Give only the necessary information
with GM-trained technicians and insurance carrier, consider switching to police and other parties involved
state‐of‐the‐art equipment, or be to another insurance carrier. in the crash.
able to recommend a collision repair
center that has GM-trained For emergency towing see
technicians and comparable Roadside Assistance Program (U.S.
equipment. and Canada) on page 13‑8 or
Roadside Assistance Program
(Mexico) on page 13‑10.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (17,1)
Gather the following information: Managing the Vehicle Damage Genuine GM parts. Remember,
. Driver name, address, and Repair Process if the vehicle is leased, you may be
telephone number. obligated to have the vehicle
In the event that the vehicle requires repaired with Genuine GM parts,
. Driver license number. damage repairs, GM recommends even if your insurance coverage
.
that you take an active role in its does not pay the full cost.
Owner name, address, and repair. If you have a pre-determined
telephone number. repair facility of choice, take the If another party's insurance
. Vehicle license plate number. vehicle there, or have it towed there. company is paying for the repairs,
Specify to the facility that any you are not obligated to accept a
. Vehicle make, model, and repair valuation based on that
required replacement collision parts
model year. insurance company's collision policy
be original equipment parts, either
. Vehicle Identification new Genuine GM parts or recycled repair limits, as you have no
Number (VIN). original GM parts. Remember, contractual limits with that company.
recycled parts will not be covered by In such cases, you can have control
. Insurance company and policy of the repair and parts choices as
number. the GM vehicle warranty.
long as the cost stays within
. General description of the Insurance pays the bill for the repair, reasonable limits.
damage to the other vehicle. but you must live with the repair.
Depending on your policy limits,
Choose a reputable repair facility your insurance company may
that uses quality replacement parts. initially value the repair using
See “Collision Parts” earlier in this aftermarket parts. Discuss this with
section. the repair professional, and insist on
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑37.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (18,1)
This data can help provide a better GM will not access this data or OnStar®
understanding of the circumstances share it with others except: with the
in which crashes and injuries occur. consent of the vehicle owner or, If the vehicle is equipped with an
if the vehicle is leased, with the active OnStar system, that system
Important: EDR data is recorded may also record data in crash or
by the vehicle only if a non-trivial consent of the lessee; in response
to an official request by police or near crash-like situations. The
crash situation occurs; no data is OnStar Terms and Conditions
recorded by the EDR under normal similar government office; as part of
GM's defense of litigation through provides information on data
driving conditions and no personal collection and use and is available
data (e.g., name, gender, age, and the discovery process; or, as
required by law. Data that GM at www.onstar.com (U.S.) or
crash location) is recorded. www.onstar.ca (Canada), or by
However, other parties, such as collects or receives may also be
used for GM research needs or may pressing the Q button and
law enforcement, could combine
the EDR data with the type of be made available to others for speaking to an advisor. See OnStar
personally identifying data routinely research purposes, where a need is Overview on page 14‑1.
acquired during a crash shown and the data is not tied to a
investigation. specific vehicle or vehicle owner. Navigation System
To read data recorded by an EDR, If the vehicle has a navigation
special equipment is required, and system, use of the system may
access to the vehicle or the EDR is result in the storage of destinations,
needed. In addition to the vehicle addresses, telephone numbers, and
manufacturer, other parties, such as other trip information. Refer to the
law enforcement, that have the navigation manual for information on
special equipment, can read the stored data and for deletion
information if they have access to instructions.
the vehicle or the EDR.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (22,1)
OnStar 14-1
14-2 OnStar
OnStar 14-3
14-4 OnStar
OnStar 14-5
14-6 OnStar
OnStar service cannot work unless See Radio Frequency Statement on TTY Users
your vehicle is in a place where page 13‑22 for information
OnStar has the ability to
OnStar has an agreement with a regarding Part 15 of the Federal
communicate to the deaf,
wireless service provider for service Communications Commission (FCC)
hard‐of‐hearing, or speech‐impaired
in that area, and the wireless rules and Industry Canada
customers while in the vehicle. The
service provider has coverage, Standards RSS-GEN/210/220/310.
available dealer‐installed TTY
network capacity, reception, and
Services for People with system can provide in-vehicle
technology compatible with OnStar’s
Disabilities access to all of the OnStar services,
service. Service involving location
except Virtual Advisor and OnStar
information about the vehicle cannot Advisors provide services to help Turn‐by‐Turn Navigation.
work unless GPS signals are subscribers with physical disabilities
available, unobstructed, and and medical conditions. Onstar.com
compatible with the OnStar
hardware. OnStar service may not Push Q for help with: The website provides access to
work if the OnStar equipment is not account information, manages the
. Locating a gas station with an OnStar subscription, and allows
properly installed or it has not been attendant to pump gas.
properly maintained. If equipment or viewing of videos of each service.
software is added, connected,
. Finding a hotel, restaurant, etc., Get subscription plan pricing and
or modified, OnStar service may not that meets accessibility needs. sign up for OnStar Vehicle
work. Other problems beyond Diagnostics. Click on the
. Providing directions to the “My Account” tab on the
OnStar’s control may prevent closest hospital or pharmacy in
service such as hills, tall buildings, home page.
urgent situations.
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11 Black plate (7,1)
OnStar 14-7
14-8 OnStar
INDEX i-1
i-2 INDEX
INDEX i-3
i-4 INDEX
INDEX i-5
i-6 INDEX
INDEX i-7
i-8 INDEX
INDEX i-9
i-10 INDEX
INDEX i-11
i-12 INDEX
INDEX i-13
i-14 INDEX