Information Desk Module

This module deals with all types of enquiries received in regard to the hospital and in regard to
the patients who are admitted or registered.

Salient Features Include:

• Patient enquiry
• Appointments enquiry
• Investigation appointment enquiry
• Consultants enquiry
• Investigation enquiry
• In-patient enquiry
• Tariff information
• Packages information
• Estimates
• Visitor pass management

Patient Registration Module

This module registers patient details based on general and demographic information. Patients
are allocated a Unique Health Identification Number (UHID) and discount cards at the time of
registration.

Salient Features Include:

• Detailed information of patients
• Mandatory fields for crucial patient information as per JCI Standards
• Alerts in place to prevent erroneous data entry
• Generates Smart Card with Unique Health Identification Number (UHID)
• Advanced multi-criteria search for registered patients
• RFID wrist band generation
• Provision for recording sponsor, insurance and medical tourism details

Outpatient Management Module

This module deals with recording the patients’ basic medical treatment details and depends on
other modules for acquiring their registration details, booking appointments for consultation, test
appointments, report viewing etc.

Salient Features Include:

• Dashboards for patients activity/sponsor activity

• Dashboards for user activity
• Dashboard for advances/payments/refunds etc
• UHID creation/merging/activation
• Schedules for doctors
• Patient evaluation
• Diagnosis
• Lab orders
• Medication orders
• Procedure orders
• Cross referral
• Token system (Digital Signage)
• Data reports on user activity/patient activity/doctor activity
• Reports on OPD/patient count/service billing/revenue
• NABH/JCI indicators for patient waiting time/turnaround time

Inpatient Management Module

This module commences when the patient is being registered and allotted a bed in the ward. It
deals with the complete treatment and services provided to the patient during his/her stay in the
hospital.

Salient Features Include:

• Conversion from OP to IP
• NABH/JCI standards in registration process
• RFID wrist band for tracking of patient in the hospitals
• Bed allotment
• Inter-departmental consultation
• Bed transfers
• Requisition of drugs and consumables from the pharmacy
• Raising investigations and report viewing
• Maintenance of billing sheets for patients
• Dashboard for patient access
• Dashboard for billing activities/audit
• Dashboard for quick links (counts, revenue, discount etc)
• Discharge summary

Pharmacy Information System

This module deals with the retail sale of medicines to general customers & OPD patients, and
issue of medicines to the in-patients in the hospital. Its functions include online drug prescription
and inventory management and billing of drugs, surgical and consumables.

Salient Features Include:

• Provides a comprehensive online list of available drugs for the doctors

• Displays alternative drugs for the non available drugs
• Supports interfacing with drug databases
• The ABC, VED classification of medicines
• Auto-generation of alerts when minimum stock levels are reached
• Online requisition for stock order from the main store
• Provision to manage consignment items
• Barcode/RFID for the items
• Can be interfaced with Pneumatic tube for dispatch
• Drug allergy alerts

Admission, Transfer, Discharge (ADT)

SevenHills iHMIS offers another integral module on ADT or In-patient Admission Transfer
Discharge. This module seamlessly takes care of admission, discharge and the transfer
processes of patients. It enables the search on availability and manages the allocation of a bed,
ward, and room to a patient according to the availability or cost associated and thereby
manages the transfers. It takes care that the appropriate discharge processes are followed and
also ensures that a comprehensive discharge summary is generated at the end.

Salient Features Include:

• Comprehensive form for collection of precise data regarding the patient

• Thorough evaluation of the patient condition
• Recording the doctors and nursing notes for further management
• Processing orders in real time to the respective departments
• Managing the billing process
• Managing the payments done by third parties
• Bed and ward allocation and transfer
• E-prescribing of the medications
• Final billing and settlements
• Clinical packages management

Patient Care Module

Births and Deaths Registration Module:

This module provides the registration of births and deaths, accurate birth and death certificates,
handling of birth and death registers management and generation of statistical reports, updated
in real time.
The Birth Registration Module includes:

• Registration of birth data for a newborn

• Generation of an ID number when registering a newborn
• Registration of family relationships
• Printing of accurate, secured birth certificates
• Providing statistical information
• Information can be ported to any Govt. Portals

The Death Registration Module includes:

• Registration of death data for a deceased person

• Printing of accurate and secured death certificates
• Information can be ported to any Govt. Portals

Identity and Access Management Module:

This module gives an overall view of the organization’s activities, reports, periodic revenue &
expense register, surgical statistics, OP/IP statistics like number of walk-in admissions,
appointments, cancelled appointments, patient transfers, discharges, absconding patients,
patient referrals and many more such reports, registers & views.

The Order Management System includes:

• Electronic prescribing and generating drug order to pharmacy

• Lab order
• Diet order
• Vital order
• Blood order
• Procedure order
• ICU services by nurse
• Ward services by nurse
• Surgical medication items template orders

Medication Management:

Certain people are sensitive to certain drugs. SevenHills iHMIS takes care of this through a
‘Pharmacy’ module which works closely with ‘Medication Allergy’. Additionally, SevenHills iHMIS
has ‘Medication Interaction’; Medication Alert’ & ‘Electronic Medication Administration
Recording’ functionality which greatly enhances patient safety with respect to medication. This
is an important area of JCI Accreditation Standards, conformation to which is facilitated by
SevenHills iHMIS.

Consulting Appointment Management

Consulting Appointment Management Patients reach hospitals either through direct walkin or
through a reference from referral hospitals. Using this module, appointments can be issued in
advance for new patients as well as for follow-up patients. Appointments can be rescheduled or
cancelled as per the requirement. Some patients may come for lab tests and radiology services
and registrations for these, too, will be carried out and bills will be generated for the required
services.

Service Order Processing

The service order processing and billing is used to process the orders prescribed by the
clinicians or other staff in real time. This is called e-prescribing of service or e-prescription.
These orders are populated in their concerned departments after passing the process of billing.
These services are billed on the concerned billing counters depending upon the category of the
patient (i.e Cash, insured, guest, staff etc.)

Salient Features Include:

• Generation of service orders by service points like clinics, wards, OT etc.

• Electronic processing orders
• Real time updates
• Service order tracking
• Service point account for material consumption against service order
• Detection of material wastage and loss of revenue at service point
• Provision for ensuring billing payment before the processing of order to the concerned
department
• Provision for giving discounts for services subject to authorization
• Provision for providing healthcare packages and billing collectively for services provided in
these packages

Laboratory Information System

This module is used by the pathology lab to record and disseminate the information regarding
the tests performed. The laboratory department receives online orders from doctors and also
allows laboratory personnel to generate requests.

Salient Features Include:

• Service and test setup

• Sponsor-wise service mapped with diagnostic tests
• Diagnostic packages using different tests
• Billing using lab orders from clinical module
• Requisition generation from lab order/bill
• Requisition creation based on facility wise, test wise, sample type wise
• Sample collection process
• Interfacing with lab analyzers
• Results fetching from analyzer data
• Results recheck process
• Results authorization
• Redo process from sample collection
• Status update
• Prints with NABL standards
• Print queue process
• Access previous lab results based on tests and UHID number
• Lab reagents and kits inventory management
• Dashboard for authorization
• Dashboard for TAT
• Dashboard for work in progress
• Analysis dashboard based on parameters and tests

Radiology/Medical Information System

This module facilitates management of the workflow of radiology services and equipment, in
addition to supporting entry of work records and reports. The ultimate objective is to store all
patient images, scans, and ECG graphs in the system or as electronic files due to its integration
with PACS, thereby eliminating the unnecessary retrieval and dissemination of films.
Only eligible people with authorized access are allowed to access the system, thereby
maintaining the confidentiality of patients’ films.

Salient Features Include:

• Service and test setup

• Sponsor-wise service mapped with diagnostic tests
• Billing using lab orders from clinical module
• Requisition generation from lab order/bill
• Requisition creation based on facility, test, and modality
• HL7 message generation for patient creation, order creation
• Requisition status change
• Report entry using templates
• Reporting with HL7 message generation and send it to PACS
• Results authorization
• Redo process
• Status update
• Prints with NABL standards
• Print queue process
• Access previous lab results based on tests and UHID number
• Dashboard for authorization
• Dashboard for TAT
• Dashboard for work in progress
• Speech-to-text for radiologists

Casualty & Emergency Management System

This module deals in taking care of patients from the time they arrive in the casualty till the time
they are transferred to a department in the hospital for further treatment. This module sends
alerts to the corresponding departments, captures all the relevant data on patient’s condition at
the time of arrival and the course of action undertaken, and in turn helps in the planning the
further treatments and procedures.

Salient Features Include:

• Capturing of whatever basic patient demographic information is available at the time of

registration of the casualty and updating the same when fully available
• Consulting details
• Clinical follow up scheduling
• Lab test reports
• Diagnosis
• Service orders and bookings
• Pharmacy/surgical details
• Statutory forms and reports etc.