IHG Rewards Club Arrivals Detail Report
Santo Domingo - Santo Domingo (SDQHA)
Checking In: 11/27/2018
1. Luis Teran: IHG Rewards #993601169
Actions / Key Information
Send Upgrade Email
Spire Elite Member Recognition
Register for Double Points Promotion
Upgrade Room
Welcome Back: Last stay - 9/29/18
2. Roberto Gonzalez: IHG Rewards #196762804
Actions / Key Information
Platinum Elite Member Recognition
Register for Double Points Promotion
Upgrade Room
© 2013 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated.
Total Member Reservations: 15 This report includes IHG Rewards Club ®
Members only. Please refer to the Arrivals
Summary Report for a complete list of arrivals.
Run Date: 27-Nov-2018, Tue 12:36 PM GMT
(91,423 pts) Actions / Key Information:
(Confirmation Number #27714514)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 10 / 29 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
MEXHM (Ciudad de Mexico,DF on 10/23/18)
GUACT (Ciudad De Guatemala on 10/17/18) EC:EARLY CHECK-IN REQUESTED N/A
MEXBU (Ciudad de Mexico,DF on 10/10/18) QR:QUIET ROOM REQUESTED
Previously Used Amenities: N/A RB:BUSINESS TRAVEL
Avg F&B: $ (Low $5-$14.99/stay)
Corporate Rate Amenities
Brand Most Visited: Crowne Plaza Hotels &
Resorts (34%)
N/A
IHG Co-Branded CC: No
Preferred Language: Spanish
(161,829 pts) Actions / Key Information:
(Confirmation Number #42818747)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 0 / 10 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
MCOCD (Orlando,FL on 10/16/18)
PCYAP (Panama on 8/13/18) HF:HIGH FLOOR REQUESTED N/A
MSPIA (Bloomington,MN on 6/19/18) NS:NONSMOKING ROOM REQUESTED
Previously Used Amenities: N/A
Avg F&B: $ (Low $5-$14.99/stay) Corporate Rate Amenities
Brand Most Visited: Holiday Inn (40%)
N/A
IHG Co-Branded CC: No
Preferred Language: English
Arrivals Detail Page 1 of 8
 2. Roberto Gonzalez: IHG Rewards #196762804 (161,829 pts) Actions / Key Information:
(Confirmation Number #42818747)
Guest Interests
Food and Wine, Outdoors, Sports, A comfortable bed, pillow, and
N/A Gym for cardio and strength N/A
Theater, Travel adjustable lighting, Beer, glass of
wine, or cocktail

3. Shun Hong: IHG Rewards #587878808 (87,522 pts) Actions / Key Information:
(Confirmation Number #22862191)

Actions / Key Information
Platinum Elite Member Recognition
Register for Double Points Promotion
Upgrade Room
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 0 / 19 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
LAXIA (Los Angeles,CA on 9/19/18)
TIJZR (Tijuana,BN on 9/18/18) HF:HIGH FLOOR REQUESTED PANHB (Panama City on 12/1/18)
MIAAP (Miami,FL on 9/14/18)
Previously Used Amenities: N/A Corporate Rate Amenities
Avg F&B: (Very Low $0-$4.99/stay)
N/A
Brand Most Visited: Holiday Inn (42%)
IHG Co-Branded CC: No
Preferred Language: Chinese

4. Vaughn James: IHG Rewards #116092300 (9,120 pts) Actions / Key Information:
(Confirmation Number #44865065)

Actions / Key Information
Platinum Elite Member Recognition
Register for Double Points Promotion
Upgrade Room
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 0 / 14 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
INDAP (Indianapolis,IN on 10/31/18)
AVLEA (Asheville,NC on 8/24/18) N/A N/A
SAVKB (Savannah,GA on 8/22/18)
Previously Used Amenities: N/A Corporate Rate Amenities
Avg F&B: $ (Low $5-$14.99/stay)
N/A
Brand Most Visited: Holiday Inn Express
(36%)
IHG Co-Branded CC: Yes
Preferred Language: English

© 2013 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated. Arrivals Detail Page 2 of 8
 5. Gregorio Rodriguez:
Actions / Key Information
Platinum Elite Member Recognition
Register for Double Points Promotion
Upgrade Room
Welcome Back: Last stay - 2/25/18
6. Ernesto Carlos Sampen V...:
Actions / Key Information
Platinum Elite Member Recognition
Register for Double Points Promotion
New Status - Platinum
Upgrade Room
Welcome Back: Last stay - 11/15/18
Recent IHG Stay (within last 2 weeks):
SDQHA - 11/15/18
© 2013 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated.
IHG Rewards #287807301 (3,019 pts) Actions / Key Information:
(Confirmation Number #25881719)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 1 / 3 '2 DBL BEDS' Do not contact regarding HeartBeat issues.
Last 3 Stays:
Stay Preferences HeartBeat Survey Issues [Other IHG Hotels]
MIAIA (Miami Springs,FL on 8/19/18)
SDQIC (Santo Domingo on 6/1/18) [FTLEE] 11-4-17
AE:ROOM AWAY FROM ELEVATOR
SDQHA (Santo Domingo on 2/25/18) REQUESTED - Recognized as an IHGRC Member: No
Previously Used Amenities: HF:HIGH FLOOR REQUESTED
Bar/Lounge TB:TWO BEDS PREFERRED
Reservations (2 wks out)
Breakfast in the Hotel Restaurant SDQEX (Santo Domingo on 11/29/18)
Business Centre Corporate Rate Amenities
Dinner in the Hotel Restaurant
N/A
Fitness Centre
Laundry/Valet
Avg F&B: (Very Low $0-$4.99/stay)
Brand Most Visited: Crowne Plaza Hotels &
Resorts (33%)
IHG Co-Branded CC: Yes
Preferred Language: English
IHG Rewards #744941629 (33,596 pts) Actions / Key Information:
(Confirmation Number #29250329)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 24 / 24 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
SDQHA (Santo Domingo on 11/15/18)
SDQHA (Santo Domingo on 10/30/18) AP:RESERVED CORPORATE USE N/A
SDQHA (Santo Domingo on 10/17/18)
Previously Used Amenities: N/A Corporate Rate Amenities
Avg F&B: $ (Low $5-$14.99/stay)
N/A
Brand Most Visited: Crowne Plaza Hotels &
Resorts (100%)
IHG Co-Branded CC: No
Preferred Language: English
Arrivals Detail Page 3 of 8
 7. Raul Watanave: IHG Rewards #981827152
Actions / Key Information
Platinum Elite Member Recognition
Register for Double Points Promotion
Upgrade Room
Welcome Back: Last stay - 6/27/18
8. Michael Beckles: IHG Rewards #202908892
Actions / Key Information
Gold Elite Member Recognition
Register for Double Points Promotion
New Status - Gold
Recent IHG Stay (within last 2 weeks):
CGNCC - 11/11/18
© 2013 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated.
(56,349 pts) Actions / Key Information:
(Confirmation Number #24331878)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 3 / 13 'SMOKING' N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
SJOCR (San Jose on 11/7/18)
GUACT (Ciudad De Guatemala on 11/5/18) SM:SMOKING ROOM REQUESTED N/A
SJOCR (San Jose on 8/8/18)
Previously Used Amenities: N/A Corporate Rate Amenities
Avg F&B: $ (Low $5-$14.99/stay)
N/A
Brand Most Visited: Crowne Plaza Hotels &
Resorts (46%)
IHG Co-Branded CC: No
Preferred Language: English
(20,476 pts) Actions / Key Information:
(Confirmation Number #26042477)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 0 / 2 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
CGNCC (Cologne on 11/11/18)
COLMU (Cologne on 11/10/18) N/A N/A
Previously Used Amenities: N/A
Corporate Rate Amenities
Avg F&B: (Very Low $0-$4.99/stay)
Brand Most Visited: Holiday Inn Express
N/A
(100%)
IHG Co-Branded CC: No
Preferred Language: English
Arrivals Detail Page 4 of 8
 9. Camile Cossec: IHG Rewards #293409574
Actions / Key Information
Gold Elite Member Recognition
Register for Double Points Promotion
Welcome Back: Last stay - 8/28/18
Guest Interests
Travel N/A
10. Jiao Feng: IHG Rewards #911868768
Actions / Key Information
Gold Elite Member Recognition
Register for Double Points Promotion
© 2013 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated.
(6,580 pts) Actions / Key Information:
(Confirmation Number #45651366)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 3 / 14 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
BOGEX (Bogota on 10/16/18)
SDQHA (Santo Domingo on 8/28/18) HF:HIGH FLOOR REQUESTED N/A
SSLHB (San Salvador on 7/17/18) NE:ROOM NEAR ELEVATOR REQUESTED
Previously Used Amenities: N/A NS:NONSMOKING ROOM REQUESTED
Avg F&B: $ (Low $5-$14.99/stay)
Brand Most Visited: Crowne Plaza Hotels & Corporate Rate Amenities
Resorts (36%)
N/A
IHG Co-Branded CC: No
Preferred Language: English
A comfortable bed, pillow, and
Group fitness N/A
adjustable lighting, Beer, glass of
wine, or cocktail
(21,528 pts) Actions / Key Information:
(Confirmation Number #45083585)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 0 / 5 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
TIJZR (Tijuana,BN on 9/18/18)
MIAAP (Miami,FL on 9/14/18) N/A N/A
BOGAP (Bogota on 9/6/18)
Previously Used Amenities: N/A Corporate Rate Amenities
Avg F&B: $$ (Med $15-$24.99/stay)
N/A
Brand Most Visited: Crowne Plaza Hotels &
Resorts (60%)
IHG Co-Branded CC: No
Preferred Language: English
Arrivals Detail Page 5 of 8
 11. Lauren Jones: IHG Rewards #441696132
Actions / Key Information
Gold Elite Member Recognition
Register for Double Points Promotion
IHG Employee
Welcome Back: Last stay - 10/24/18
12. Zunilda Borges: IHG Rewards #105402960
Actions / Key Information
Club Member Recognition
Register for Double Points Promotion
Welcome Back: Last stay - 7/17/18
© 2013 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated.
(59,168 pts) Actions / Key Information:
(Confirmation Number #43859089)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 3 / 13 '.HIGH FLOOR-EVEN NUM' N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
SDQHA (Santo Domingo on 10/24/18)
SDQHA (Santo Domingo on 9/25/18) AE:ROOM AWAY FROM ELEVATOR N/A
SDQHA (Santo Domingo on 8/28/18) REQUESTED
Previously Used Amenities: N/A HF:HIGH FLOOR REQUESTED
Avg F&B: $ (Low $5-$14.99/stay)
Brand Most Visited: Crowne Plaza Hotels & Corporate Rate Amenities
Resorts (46%)
N/A
IHG Co-Branded CC: No
Preferred Language: English
(5,769 pts) Actions / Key Information:
(Confirmation Number #44601319)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 5 / 5 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
SDQHA (Santo Domingo on 7/17/18)
SDQHA (Santo Domingo on 6/7/18) AP:RESERVED CORPORATE USE N/A
SDQHA (Santo Domingo on 5/22/18)
Previously Used Amenities: N/A Corporate Rate Amenities
Avg F&B: (Very Low $0-$4.99/stay)
N/A
Brand Most Visited: Crowne Plaza Hotels &
Resorts (100%)
IHG Co-Branded CC: No
Preferred Language: English
Arrivals Detail Page 6 of 8
 13. Andres Rafael Contrera...:
Actions / Key Information
Club Member Recognition
Register for Double Points Promotion
Welcome Back: Last stay - 10/30/18
14. Jordi Daura-Cros: IHG Rewards #662170619
Actions / Key Information
Club Member Recognition
Register for Double Points Promotion
© 2013 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated.
IHG Rewards #914018368 (10,042 pts) Actions / Key Information:
(Confirmation Number #49598922)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 7 / 8 N/A N/A
Last 3 Stays:
Stay Preferences Reservations (2 wks out)
SDQHA (Santo Domingo on 10/30/18)
SDQHA (Santo Domingo on 9/4/18) AP:RESERVED CORPORATE USE N/A
SDQHA (Santo Domingo on 8/7/18)
Previously Used Amenities: N/A Corporate Rate Amenities
Avg F&B: $ (Low $5-$14.99/stay)
N/A
Brand Most Visited: Crowne Plaza Hotels &
Resorts (88%)
IHG Co-Branded CC: No
Preferred Language: English
(0 pts) Actions / Key Information:
(Confirmation Number #47291822)
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 0 / 0 'NSRM. KING. PAY ON D.RATE QUOTED - N/A
Last 3 Stays: N/A STNXPV-.GDS RECORD LOCATOR -.CITY CODE
Reservations (2 wks out)
Previously Used Amenities: N/A -SDQ GDS H'
Avg F&B: (Very Low $0-$4.99/stay) N/A
Brand Most Visited: N/A Stay Preferences
IHG Co-Branded CC: No N/A
Preferred Language: Spanish
Corporate Rate Amenities
N/A
Arrivals Detail Page 7 of 8
 15. Lourdes Valentin: IHG Rewards #589540429 (5,609 pts) Actions / Key Information:
(Confirmation Number #28646170)

Actions / Key Information
Club Member Recognition
Register for Double Points Promotion
Stay History (last 12 mos) Special Requests HeartBeat Feedback (12 mos)
Stays in my hotel / IHG hotels: 0 / 1 'NONSMOKING.ARVL-FLIGHT: FLTAA13.1V N/A
Last 3 Stays: RATE QUOTED -KVN0.GDS HOTEL -46797
Reservations (2 wks out)
MEXWT (Ciudad de Mexico,DF on 5/27/18) CHA.GDS RECORD LOCATOR -'
Previously Used Amenities: N/A N/A
Avg F&B: $$$$ (Very High +$50/stay) Stay Preferences
Brand Most Visited: Crowne Plaza Hotels & N/A
Resorts (100%)
IHG Co-Branded CC: No Corporate Rate Amenities
Preferred Language: English
N/A

For questions or comments, please email your regional hotel support team: AMER & AMEA: WARM@ihg.com | EUR: channels@ihg.com | GC:
smsupportdesk@ihg.com.

© 2013 InterContinental Hotels Group. All rights reserved. Most hotels are independently owned and/or operated. Arrivals Detail Page 8 of 8