Services by Airbus

Training

Cabin Crew
Training
by Airbus
For safe on-board
operations
 Communication
Behaviour management
Assertiveness

Safety
Safe learning environment
Reduced practice on aircraft

Active learning
Operations

Training 05
07
 verview
O
Type Specific Cabin
Contents Crew training
08 Cabin Crew Instructor training
09 Enhanced FAP training
11 Cabin Crew Training
for corporate jet
13 Initial Operating Experience
14 Cabin Training Suite
 Cabin Crew Training by Airbus 003

Training
Airbus Cabin Crew Training offers
an outstanding “learning by doing”
approach which enables trainees
to optimise their learning time and
adapt teaching rhythm to their needs.
Trainees benefit from Airbus’
multi-qualified and experienced
cabin crew instructors to acquire
advanced knowledge and best
practices.
Courses are delivered at Airbus
Training Centres in Toulouse,
Beijing and Miami.
004 Cabin Crew Training by Airbus

These courses
exist in e-Training

These courses exist

in e-Training Library
 Cabin Crew Training by Airbus 005

Continuous support to develop and update your own

training programmes and operating manuals

UNEQUALLED
REALISM
TRAINING THROUGH
COURSES OPTIMISED TOOLS
_
Cabin Crew courses
_
Cabin Emergency
• Type Specific Cabin Crew training Evacuation Trainer (CEET)
• Train the Trainer course • Door trainers
• Cabin Crew Enhanced FAP • Emergency Slide and raft
(Flight Attendant Panel)
module course • Emergency equipment
• Type Specific Cabin Crew Training
for A320 Family Corporate Jet FAP trainer
• A330 to A350 difference course
for cabin crew: e-Training course
(Flight Attendant Panel)
Virtual Cabin
Services
• Initial Operating Experience (IOE)
Virtual Handset trainer
(only for A350 XWB and A380)
Solutions Aircraft visit
• Cabin Crew Training Suite
• Cabin Knowledge Modules
(theoretical training) available
via our e-Training Library
006 Cabin Crew Training by Airbus
 Cabin Crew Training by Airbus 007

TYPE SPECIFIC
CABIN CREW
TRAINING
_
3 4
The aim of the course is to provide
airline personnel (cabin crew, instructors
and cabin engineers) with information and
days or
operational instructions on Airbus aircraft
and cabin systems and to reinforce
Days duration*
competences for a successful Entry
Into Service (EIS).
The course also enables cabin crew
instructors to develop training programmes
and update the operating manuals
in their own airline.

* Depending on the aircraft programme

Innovative training media

Optional Crew Resource Management (ACRM) course 
Instructor led Theoretical Training
Practical Evacuation Devices
Practical Door Trainers
008 Cabin Crew Training by Airbus

TRAIN THE TRAINER The aim of the course is to

train existing and future airline

COURSE
instructors in the development
and delivery of cabin crew
training within their own airline.
(AIRBUS CABIN CREW The course is also aimed at
INSTRUCTOR COURSE) improving the competences
in teaching, facilitation, feedback

_ and presentation skills.

Interactive competency
driven course based on
learning-by-doing principles
Use of Airbus training
standards to become
a cabin crew instructor
The course is taught around
the competencies required

5
Duration as an instructor
days days Course can be conducted
at customer’s base
 Cabin Crew Training by Airbus 009

CABIN CREW The aim of the course is to provide

airline personnel (cabin crew,

ENHANCED FAP instructors and cabin engineers)

already familiar with the A320

TRAINING (CIDS)
Family or A330/A340 type
specific Cabin Crew Training
on the Classic FAP, with the

_ opportunity to update to
the Enhanced FAP.
The course content focuses
on the differences in the FAPs
and can also be applied to cabin
crew instructors in order to update
training programmes and operating
manuals in their own airline.
 ptimized training time
O
& structure
Practical sessions on the use
of the Enhanced FAP and its

1
Duration associated interface
days day Simulation of failures
and events
010 Cabin Crew Training by Airbus
 Cabin Crew Training by Airbus 011

TYPE SPECIFIC The aim of the course is to provide

airline personnel (cabin crew, instruc-

CABIN CREW
tors and cabin engineers) with infor-
mation and operational instructions

TRAINING FOR
on Airbus Corporate Jet aircraft
and cabin systems.

A320 FAMILY The course is designed for A320

corporate jets in order to optimise

CORPORATE JET the overall learning time of the

cabin crew.

2
Duration  ptimised learning time & structure
O
days days Course can be applied to both
regular personnel and instructors
012 Cabin Crew Training by Airbus
 Cabin Crew Training by Airbus 013

INITIAL
OPERATING
EXPERIENCE
(IOE)
_
The aim of the course is to assist cabin crew
in familiarizing themselves with aircraft cabins,
the Cabin Intercommunication Data System
(CIDS) and cabin systems.
It also provides cabin crew with line training at
Entry Into Service (EIS) with Airbus instructors.

Airbus instructor fully immersed

into your cabin operations
Advanced knowledge of operation
of Airbus aircraft cabin systems
Providing safety and expertise
in your flying environment

Duration
Upon airline’s
days request
014 Cabin Crew Training by Airbus

Innovation in
Cabin Crew Training
CABIN CREW
TRAINING
SUITE
_

Complete Cabin
training package,
at your home base

Perfectly balanced
theoretical and
practical training
Cabin Knowledge
Learning by doing Modules*
approach supported
by virtual and interactive (CKM) Computer-based courseware,
tools including videos and animations

Significant savings
in course development
and update, time spent
training on aircraft

* Available via the e-Training platform

as stand-alone for A350XWB only
 Cabin Crew Training by Airbus 015

Cabin Crew Training Suite is Initial training for aircraft type specific
an instructor-led on-site solution Difference courses
developed for successful
Entry-Into-Service and maintaining Recurrent training
skills and competencies. Refresher training
Airbus Cabin Crew Training media
can be used by the airline
in a large range of training
courses:

FAP trainer** Virtual Handset Virtual

(Flight Attendant Panel) trainer Cabin
To practise and gain Enables interaction with Interactive tool for aircraft
experience using the communication system and cabin familiarisation
a virtual FAP (only for A350 XWB and A380)

** T
 hese training devices are also available individually for specific aircraft types
 For more information, please contact
your Key Account Manager or:
training.commercial@airbus.com
www.airbusworld.com

AIRBUS S.A.S. 31707 Blagnac Cedex, France

© AIRBUS S.A.S. 2017 - All rights reserved, Airbus, its
logo and the product names are registered trademarks.
April, 2017. Concept design by Airbus Multi Media
Support. 20170694. Photos by Airbus: P. Pigeyre,
H. Goussé. Computer rendering by ECIU41.
Printed in France by Airbus Print Centre.
Confidential and proprietary document. This document
and all information contained herein is the sole property
of AIRBUS S.A.S. No intellectual property rights are
granted by the delivery of this document or the disclosure
of its content. This document shall not be reproduced
or disclosed to a third party without the express written
consent of AIRBUS S.A.S.
This document and its content shall not be used
for any purpose other than that for which it is supplied.
The statements made herein do not constitute an offer.
They are based on the mentioned assumptions
and are expressed in good faith. Where the supporting
grounds for these statements are not shown, AIRBUS
S.A.S. will be pleased to explain the basis thereof.
This brochure is printed on Triple Star Satin.
This paper is produced in factories that are accredited
EMAS and certified ISO 9001-14001, PEFC and FSC CoC.
It is produced using pulp that has been whitened without
either chlorine or acid. The paper is entirely recyclable
and is produced from trees grown in sustainable
forest resources.
The printer, Airbus Print Centre (France 31707),
is engaged in a waste management and recycling
programme for all resulting by-products.