Section -I
Mission
Connect Ethiopia through state-of-the-art telecom services(2, 4)
Provide high quality, innovative and affordable telecom products and services (2, 6) that enhance
the development of our nation and ensure high customer satisfaction (1).
Build reputable brand known for its customers’ consideration(7)
Build its managerial capability and manpower talent(9) that enables ethio telecom to operate at
international level(3)
Support community and environmental development(8)
Customer Product/ Market Technology Concern Philosophy Self Public Concern For
1 Service 2 3 4 For 6 Concept Image Employees9
Survival 7 8
5
Yes yes yes Yes No yes yes yes yes
Mission Statement:
” To bring inspiration and innovation (6) to every athlete (1) in the world (3) and if you have a
body you are an athlete.
Customer Product/ Market Technology Concern Philosophy Self Public Concern For
1 Service 3 4 For 6 Concept Image Employees 9
2 Survival 7 8
5
yes No yes No No yes no No no
Vision statement:
“Nestlé aim is to meet the various needs of the consumer (1) every day by marketing and selling
food of a consistently high quality (2,7). The confidences that consumers have in our brands is a
result of our company’s many years of knowledge in marketing, research, and development, as
well as continuity – consumers relate to this and feel they can trust our products”.
Customer Product/ Market Technology Concern Philosophy Self Public Concern For
1 Service 3 4 For 6 Concept Image Employees 9
2 Survival 7 8
5
no no Yes No no yes no no no
Vision and mission statement of Dashen Bank
Vision Statement:
To be Best-in-Class Bank in Africa
Mission statement:
To provide efficient customer-centric banking service using the expertise of inspired
professionals and cutting-edge technology, while creating sustainable value for our stakeholders
Vision statement:
To be the largest low cost airline in Asia and serving the 3 billion people who are currently
underserved with poor connectivity and high fares.