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The Global Leader in Technical Education

for the Digital Infrastructure Industry


2018 - 2019

New York
Dallas
Atlanta
Washington D.C.
San Francisco
Edison
Las Vegas
Chicago San Jose
Phoenix Ashburn
Philadelphia
Salt Lake City
Mexico City
Seale
Denver
Charloe
Toronto London
Amsterdam
Dublin
Frankfurt
Edinburgh
Oslo

Dubai
Hong Kong
Singapore
Johannesburg
Riyadh
Sydney
São Paulo

www.cnet-training.com
1
The Global Leader in Technical Education
for the Digital Infrastructure Industry

Contents
3. 22 Years of Education Experience
4. Delivering Education Across The Globe
5. The Global Digital Infrastructure Education Framework CORPORATE
PARTNER
6. Certifications & Accreditations
7. Qualifications and their Equivalents
8. Why Choose CNet?
9. Delivered by Expert Instructors
10. Remote Attendance Programs
11. Data Centre Fundamentals
12. Certified Data Centre Technician Professional (CDCTP®)
Associate
14. Certified Data Centre Design Professional (CDCDP®) College
16. Certified Data Centre Management Professional (CDCMP®)
18. Certified Data Centre Energy Professional (CDCEP®)
20. Certified Data Centre Audit Professional (CDCAP®)
22. Certified Data Centre Sustainability Professional (CDCSP®)
24. Masters Degree in Data Centre Leadership & Management (MA) Advancing Data
Center Professionals

26. Certified Network Cable Installer (CNCI®)


28. Certified Network Infrastructure Technician (CNIT®)
30. Certified Network Infrastructure Design Professional (CNIDP®)
EDUCATIONAL PARTNER
32. Certified Telecommunications Project Management (CTPM®)
33. Competency & Confidence Assessment Modelling (CCAM®)
34. Associate College
35. Our Clients

About CNet
International award-winning education company, CNet, has been designing and delivering professional network infrastructure
training and education programs since 1996.
Today CNet is the global leader in technical education for the digital infrastructure industry, comprising the data centre and network
infrastructure sectors, and is the only industry dedicated education provider to award both internationally recognised qualifications
and professional certifications. These qualifications start at level 3 and culminate in the world’s only level 7 Masters Degree program in
Data Centre Leadership and Management.
A significant part of CNet’s history is the development of the highly acclaimed Global Digital Infrastructure Education Framework, which
offers industry professionals an opportunity to plan technical education, qualifications and certifications to meet on-going individual
and business needs.
CNet deliver classroom-based technical education programs led by expert instructors in locations across the world and in virtual
classrooms, allowing ease of access to all industry professionals wherever they are, in addition to online and distance learning programs.
Alongside its impressive client list of multinational organisations, the company is proud of its close associations with the world’s leading
trade associations and industry bodies including the Data Centre Alliance, Infrastructure Masons, AFCOM and 7x24. CNet is trusted
by many of the world’s leading manufacturers of data centre and network infrastructure solutions to design and deliver their specific
training and education programs.

2 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com V.1611
22 Years
of Technical Education Experience

Founded in 1996, CNet is highly trusted by the global data centre and network infrastructure sectors and recognised
around the world for its quality of delivery and technical excellence.

1996 1998 1999 2000 2000


 Winner -
Communicaons Industry
Winner - Communicaons
Industry Award for the
Winner - Networking
Industry Award for Training
CNet Training Award for the Trainer
Outstanding Achievement Became an Approved Company of the Year
began trading of the Year
Pearson Centre

2001 2002 2003 2004 2005


Winner - Networking Winner - Networking Winner - Networking
Winner - Networking
Industry Award for Training Industry Award for Training Industry Award for
Industry Award for Training Launched the Cerfied Data
Company of the Year Company of the Year Training Company
Company of the Year Centre Design Professional
of the Year
(CDCDP®) Program

2005 2007 2007 2009 2010


Awarded the 2012
NCN voted CNet Go for Growth - Finalists for
Launched Programs Olympics Project
as one of the top Excellence Awards
into the United States ten most influenal Launched the Cerfied Data
Centre Technician Professional Professional Services
organisaons
(CDCTP®) Program

2010 2011 2011 2012 2012


We trained our 35,000th Launched the
individual Opened Singapore Cerfied Data
Winner - Comms
office locaon Centre Energy Professional
Launched the Cerfied Data Expo Award for Outstanding
Contribuon to the Industry (CDCEP®) Program
Centre Management Professional Opened United
Launched the Cerfied Network States office locaon Opened United
(CDCMP®) Program
Cable Installer (CNCI®) Program States office locaon

2012 2013 2014 2014 2014


CNet launched the Advancing Data

Winner - Netcomm’s Award Masters Degree in


Center Professionals
Chosen to be
for Data Centre Professional Winner - Network World - CNet Training launched the
Data Centre Leadership & an AFCOM
Development & Training Vendor Awards - Cerfied Network Cable
Management with Educaonal
Excellence Training Provider of the Year Installer (CNCI®) as the new
Anglia Ruskin University, UK
EDUCATIONAL PARTNER
Partner
industry standard cerficaon

2014 2014 2015 2015 2015


Winner - Best
Contribuon to Educaon CNet Training launched
for the Data Centre Industry in Launched the Cerfied Launched the Cerfied Network a NEW online program Data Launched the Cerfied Data
the Internaonal Data Network Infrastructure Infrastructure Design Professional Centre Fundamentals Centre Audit Professional
Centre & Cloud Awards Design (CNID®) Program (CNIDP®) Program (CDCAP®) Program

2015 2016 2016 2016 2016


Winner - Innovaon
Winner - Intelligent
in Global Data Centre
Launched the World’s Training Provider
Launched the Cerfied Network Educaon Award from
Our 20th First CCAM® Tool for the Data of the Year
Infrastructure Technician the Datacloud Awards
(CNIT®) Program Anniversary! Centre Sector

2017 2017 2018 2018 2018


Approved as an Associate Chosen as the official Global
CNet won the Best Programme
College by Anglia Ruskin Educaon Partner with media CNet launched for Data Centre Training and
Launched the Cerfied Network University (ARU) to deliver the technology company, BroadGroup Remote Aendance Professional Development Award
Infrastructure Design Professional Masters Degree in Data Centre and their global Datacloud classes at BroadGroup’s Datacloud
(CNIDP®) Program in the U.S. Leadership & Management events series
Asia and Datacloud Europe events

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Delivering Education Across The Globe

CANADA
UK

EUROPE

NORTH AMERICA MIDDLE EAST

ASIA PACIFIC
AFRICA

LATIN
AMERICA
CNet Training is doing a great
job with bringing awareness to
what we need to know.
SITE SERVICES TECHNICIAN
The Instructor was excellent, explaining all parts of the
CDCT® program in depth and from real life situations which
made it more relatable, the training was very clean. The
The CDCAP® program is intense yet the Instructor made everyone Instructor is very very knowledgeable in every aspect.
in the class think about the wastes/inefficiencies within data
centres we can easily avoid and as a result our companies could SENIOR IBX TECHNICIAN IV
save millions while respecting the environment.
DATA CENTRE ENGINEER
I certainly appreciate the coaching and guidance on the
Masters Degree. Looking at what I have gained in the
The CDCEP® program was very well implemented, past few months, it has really helped me personally and
giving valuable information and insight into energy professionally. A whole lot of new horizon has opened
efficiency and how we can use it to its best ability. for me and I am able to see clearer from a leadership


perspective.
DATA CENTRE MANAGER
PROJECT MANAGER

The CDCDP® program is excellent! Chalked full of information.


The Instructor was fantastic and a joy to learn from. The
material is all there and relevant.
DATA CENTRE ENGINEER For the record the CNIT® is
probably the best program
I have done. Bring on the
I really enjoyed the CDCM® program, it was design program!
very informative and filled a lot of gaps I’ve
ESTIMATOR
often wondered about in my career in the
data centre.
The CNCI® is a fantastic program
DATA CENTRE SERVICES SUPERVISOR which I got a lot out of! It also seems
The CNIDP® is an exellent program. to be really useful for others with
An extremely educational and lots of experience, as well as myself
satisfying program, it exceeded with very little experience. Great
my expectations, thank you. content and delivery.
INFRASTRUCTURE MANAGER ICT TECHNICIAN

We used the training for the CTPM® as a team building event. We allowed ourselves the 30 hours of formal
classroom time as indicated and I’ve got to say that the whole experience was thoroughly enjoyable and
sparked some interesting conversations around what we would consider to be standard practice and some of
the information we learned, not to mention some lively debates.
DATA CENTRE MANAGER

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The Global Digital Infrastructure Education Framework

Recognised and respected all over the world, the highly acclaimed Global Digital Infrastructure Education Framework allows industry professionals
to map education to meet their needs. It provides designations that have become key skills reference points that allow those holding them to
clearly demonstrate their ability and experience. Each program addresses the skills and knowledge requirements of different roles throughout
the industry and you can enter the framework at any level, depending on your experience.

Masters Degree in Data Centre Masters Degree in Data Centre


Leadership and Management

LEVEL 7
Program Management
Associate
3 Years Distance Learning College COMING SOON

BTEC Level 6
Professional Diploma

LEVEL 6
Cerfied Data Centre 1 Year
Sustainability Professional Distance Learning
Enter The Framework At Any Level, Depending On Your Experience

Cerfied Network
Infrastructure
Design Professional
BTEC Level 5
Cerfied Data Centre Cerfied Data Centre Cerfied Data Centre Cerfied Data Centre Professional Award
Management Professional Energy Professional Audit Professional Design Professional
=

LEVEL 5
PROFESSIONAL UNIT
BTEC Level 5 BTEC Level 5 BTEC Level 5 BTEC Level 5 3 Days
Professional Award Professional Diploma Professional Cerficate Professional Award

+
5 Days 5 Days 5 Days 5 Days
CORE UNIT
5 Days
Cerfied Network
Infrastructure Design

Cerfied Data Centre


Technician Professional

BTEC Level 4 Cerfied


Professional Award Telecommunicaons Cerfied Integrated Cerfied Wireless Cerfied Network
Project Management Infrastructure Technician Infrastructure Technician Infrastructure Technician
=
LEVEL 4

PROFESSIONAL UNIT
2 Days BTEC Level 4 BTEC Level 4 BTEC Level 4 BTEC Level 4
Professional Award Professional Award Professional Award Professional Award

+ 30 Hours
Distance Learning
5 Days 5 Days 5 Days
CORE UNIT
3 Days
Cerfied Data Centre COMING SOON COMING SOON
Technician

5 Days
CNCI COPPER CABLING
Data Centre Programs
LEVEL 3

BTEC Level 3 Award


(Copper)

Data Centre Network Infrastructure = +


Fundamentals Programs Cerfied Network 5 Days
Cable Installer CNCI FIBRE OPTIC CABLING
BTEC Level 3 Award
16 Hours Distance Learning (Opcal Fibre)

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Certifications and Accreditations
Working with industry associations and educational bodies ensures that CNet Training’s internationally recognised qualifications
are relevant to the industry, they are also sought after by employers. All CNet programs offer official certifications (awarded by
CNet) and recognised qualifications (awarded by Pearson, the world’s largest education provider).

What is a Certification?
A certification proves that an individual has completed
Benefits of Certifications for the Employer:
the learning process and achieved the stated objectives. uu Employees’ skills are enhanced every three years with new learning
It provides a certification and post nominal letters to use to bring staff’s knowledge up-to-date with the very latest changes and
after the learners name (all CNet’s programs provide a post technical developments within the industry
nominal designation). Certifications are unique; they are
uu Ensures employees are also aware of the latest working standards and
recognised by the industry and help to set the individual, and
codes of practice
therefore the employer, apart from its peers.
uu Provides certification for a further three years after each re-certification
Certifications can prove essential as part of a career portfolio
and enhance credibility with current and future employers. uu Allows training budgets to be forecast accurately on an on-going basis
They also show a commitment to life-long learning and
offer the perfect portal to ensure knowledge, skills and
certifications remain current and up-to-date and reflect the Benefits of Certifications for the Employee:
latest industry standards, best practices and technological uu Provides certification for three years
advancements. Each certification gained from CNet requires
re-certifying every three years. Re-certification is undertaken uu Keeps knowledge and skills in line with industry requirements
via an online learning management system, it is quick, easy uu Provides a post nominal title i.e. John Smith CDCDP
and can be taken at a convenient time.
uu Provides access to download the latest program material, enabling
learners to use this as reference whenever required.

Re-certification
Keeping you up-to-date with the industry.
The data centre industry is ever-growing and evolving and it is important that your knowledge remains up-to-date and relevant to reflect the very
latest needs, standards and codes of practice that are constantly being developed.
CNet have designed and developed a simple online re-certification process. We utilise a Learning Management System (LMS) allowing learners to log
on and undertake the re-certification at a convenient time and place for them. The process now only provides further learning, allowing learners to
update knowledge and re-certify skills, on successful completion it also provides access to download the program material detailing the very latest
technical information that you can refer back to time and time again.

Why Re-certify Your Skills?


uu Provides new learning to bring your knowledge up-to-date with the very latest changes and technical developments within the industry
uu Ensures you are aware of the latest standards and codes of practice
uu Ensures you can continue to use your post nominal title i.e. Martin Smith CDCDP
uu Provides you with access to download the program material, enabling you to use this as a reference in the future
uu Provides certification of your status for a further three years

What are Accreditations?


Accreditations usually consist of a short period of training which are certified to prove competency in relation to a certain subject. Many vendors
have their own training programs, these prove learners understand their products and are proven to be competent users. Again, accreditations often
have a time scale of 2-3 years associated with them before renewal is required.

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Qualifications and their Equivalents
What are Qualifications?
Qualifications can only be awarded by authorised bodies;
Benefits of Qualifications for the Employer:
authorisation is granted by the government. Pearson benefits uu Ensures your employees are trained to a specified level at that time,
from being internationally authorised to award qualifications. however does not have the ability to keep knowledge and skills in-line
CNet is a Pearson approved centre, authorised to design, with the industry on an on-going basis
create and deliver training that leads to a qualification.
uu Usually incurs just a one-off fee
Qualifications are valid for life, they do not need renewing.
They are referenced to the International Qualification uu You can be sure the training provider is a professional company as
Framework and therefore recognisable across the world. the criteria to become an approved training centre is quite a vigorous
process
Achievement at Level 4
Achievement at Level 4 reflects the ability to identify and Benefits of Qualifications for the Employee:
use relevant understanding, methods and skills to address
problems that are well defined but complex and non-routine. uu Provides official recognition for your knowledge and skills at the time of
It includes taking responsibility for overall programs of action taking the examination
as well as exercising autonomy and judgement within fairly uu Qualifications are recognised globally by comparing the educational
broad parameters. It also reflects understanding of different levels
perspectives or approaches within an area of study or work.

Achievement at Level 5
Achievement at Level 5 reflects the ability to identify and
use relevant understanding, methods and skills to address
broadly-defined, complex problems. It includes taking
responsibility for planning and developing programs of
action as well as exercising autonomy and judgement within
The table below shows the professional IQF (International
broad parameters. It also reflects understanding of different
Qualifications Framework) level awarded for each
perspectives, approaches or schools of thought and the
reasoning behind them. program together with their equivalents internationally.

Higher Education Level - Approximate International Level Equivalences


RQF Level EQF
Program (England, Level United Kingdom United States Canada Australia
NI, Wales) (Europe)
uuMasters Degree
uuMasters Degree uuMasters Degree
Masters Degree in Data Centre Leadership and Management MA 7 7 uuPost Graduate Certificate/ uuMasters Degree (AQF9)
uuGraduate Certificate/Diploma uuGraduate Diploma
Diploma

uuGraduate Certificate/Graduate
Diploma (AQF8)
uuBachelor Degree (Honours)
(AQF8)
uuBachelor Degree (Honours) uuBachelor Degree uuBachelor Degree (Honours)
Certified Data Centre Sustainability Professional CDCSP® 6 6 uuBachelor Degree (Ordinary)
(AQF7)
uuBachelor Degree (Ordinary)

Certified Data Centre Design Professional CDCDP®

Certified Data Centre Management Professional CDCMP®


uuFoundation Degree uuBachelor Degree uuBachelor Degree
uuDipHE (Diploma Higher uuFirst Professional Degree uuFirst Professional Degree uuAssociate Degree
Certified Data Centre Energy Professional CDCEP® 5 5 Education Level) uuAdvanced Diploma
uuSecond Year of Bachelor (AQF6)
Degree
Certified Data Centre Audit Professional CDCAP®

Certified Network Infrastructure Design Professional CNIDP®

Certified Data Centre Technician Professional CDCTP® uuFirst year of Bachelor Degree
uuCert HE (Certificate Higher
uuAssociate Degree
Education Level)
Certified Telecommunications Project Management CTPM® 4 4 uuAssociate of Arts/Science uuAssociate Degree uuDiploma (AQF5)
uuHE (Certificate Higher
Degree
Education Level)
Certified Network Infrastructure Technician CNIT®

uuHigher School Certificate (NSW)


Certified Network Cable Installer CNCI® N/A 3 uuA Level uuHigh School Diploma uuHigh School Diploma
or State Equivalent

Advancing Data
Center Professionals

Associate
College

CORPORATE
PARTNER
EDUCATIONAL PARTNER

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 7
Delivered by Expert Instructors

EXPERIENCED Instructors
At CNet Training we are proud of our ability to provide program learners with access to some of the most respected and technical minds in the
data centre and network infrastructure industry. This may seem obvious, but is sometimes overlooked; a great Instructor has knowledge of
and enthusiasm for the subject matter that they are teaching. They are prepared to answer questions and keep the material interesting for the
program learners.
CNet Instructors are world renowned and they also help to shape the direction of their industries by being active members of associations and
committees that define how that industry will operate in the future.

Our Train-the-Trainer Quality Commitment


CNet is committed to quality management and takes it very seriously. CNet’s quality management system is certified as conforming to ISO
9001:2008 which demonstrates continued quality focus. Every Instructor is employed by the company which allows the implementation of
processes to ensure that they are equipped with the knowledge, skills and abilities to guarantee program delivery is exceptional in every respect.
This starts with the rigorous Train-The-Trainer process.

Train-the-Trainer Process
Each Instructor has to undertake a comprehensive and in-depth process for each program they will teach. The process can take between
6-12 months to complete which demonstrates our total commitment to quality and ensuring our program delivery continues to be world
renowned.

There is also an on-going assessment required with regular technical audits, to ensure each Instructor’s technical delivery meets our required
high standards. Plus after each program delivery a quality audit is undertaken from information received directly from the feedback provided
from each learner (each learner is asked to assess the program content and the delivery from the Instructor and there are certain quality scores
we aim to achieve, if we do not meet the required quality scores action is taken to address this).

Plus, as each CNet program is regularly reviewed and updated to ensure the technical content remains current, Instructors receive masterclasses
from the Technical Manager, this new learning is also assessed to ensure accuracy when delivering to learners.

Excellent training, had Great enthusiasm and


Instructor was very
a great time with the energy. Excellent ability
knowledgeable and
Instructor and training to tie learning into real
engaging.
content. world examples.
PAUL GORMAN MELISSA CHAMBAL TIM AMEY

Top class Instructor Excellent presenter. Best Instructor from


who is helpful and Thanks Tony for a all training courses I
very knowledgable in great program. ever attended.
his subject.
KEVIN MATLESS TONY HASSETT TIM DICKENS

John is a fantastic Great Instructor, Jamie was clear,


Instructor. Lots of made the class very presented well and
hands on knowledge interesting and he you could see his
and very interesting makes you want more enthusiasm for the
class. information. trade.
JOHN NORRIS GEORGE SALINAS JAMIE CROOKS

Danny was excellent. John is excellent.


What a masterclass Very friendly and He’s concise, direct
teacher Pat is! made everyone feel and presented an
at ease. excellent program.
PATRICK DREW DANNY TURLEY JOHN BARROWS

Lisa is a
great motivator and
Tony was class, second Thank you for
driver. She provided
to none, great guy and everything over the
guidance and support
Instructor. past 3 years.
in delivering the
TONY CLARE TERRI SIMPKIN LISA CLARK final paper.

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Why Choose CNet Training?

The Global Leader in Technical Education


for the Digital Infrastructure Industry

Originators of The Global


Digital Infrastructure Education
The chosen


Framework, followed by
education provider multinational organisations
The only dedicated industry by the world’s across the world
education provider in the most influential
world to award both industry organisations
Masters Degree in Data Centre Masters Degree in Data Centre
Leadership and Management

LEVEL 7
Program Management
Associate
3 YEARS DISTANCE LEARNING College COMING SOON

recognised qualifications and BTEC Level 6


Professional Diploma

LEVEL 6
Cerfied Data Centre 1 Year
Sustainability Professional DISTANCE LEARNING

certifications

Enter The Framework At Any Level, Depending On Your Experience


Cerfied Network
Infrastructure
Design Professional
BTEC Level 5
Cerfied Data Centre Cerfied Data Centre Cerfied Data Centre Cerfied Data Centre Professional Award
Management Professional Energy Professional Audit Professional Design Professional
=

LEVEL 5
PROFESSIONAL UNIT
BTEC Level 5 BTEC Level 5 BTEC Level 5 BTEC Level 5 3 Days
Professional Award Professional Diploma Professional Cerficate Professional Award

+
5 Days 5 Days 5 Days 5 Days
CORE UNIT
5 Days
Cerfied Network
Infrastructure Design

Cerfied Data Centre


Technician Professional

BTEC Level 4 Cerfied


Professional Award Telecommunicaons Cerfied Integrated Cerfied Wireless Cerfied Network
Project Management Infrastructure Technician Infrastructure Technician Infrastructure Technician
=

LEVEL 4
Experienced and trusted -
PROFESSIONAL UNIT
2 Days BTEC Level 4 BTEC Level 4 BTEC Level 4 BTEC Level 4
Professional Award Professional Award Professional Award Professional Award

Associate +
CORE UNIT
3 Days
30 Hours Online 5 Days 5 Days 5 Days

College
COMING SOON COMING SOON

the largest and longest serving


Cerfied Data Centre
Technician

5 Days
CNCI COPPER CABLING

LEVEL 3
industry dedicated education
BTEC Level 3 Award
(Copper)

Data Centre = +
Fundamentals Cerfied Network 5 Days

Approved as an Associate College by


Cable Installer CNCI FIBRE OPTIC CABLING
BTEC Level 3 Award
16 HOUR ONLINE PROGRAM (Opcal Fibre)

Anglia Ruskin University to deliver provider, delivering quality CNet is 100% customer focused
the Masters Degree in Data Centre education since 1996 and quality driven
Leadership and Management

All CNet Instructors are


employed by the company
ISO 9001:2008 ensuring we maintain our
accredited for high quality standards
quality
commitment Each Instructor undertakes
a rigourous Train-the-Trainer Multiple global industry
Process awards WON!

Advancing Data

Benefit from strong


Center Professionals

Educated over 60,000


individuals, in 35 countries alliances with many
of the world’s leading
TIONAL PARTNER
EDUCA

and to 70 different
nationalities organisations such as
Approved to provide AFCOM, TIA, DCA, The
CORPORATE
qualifications by Pearson, the PARTNER Green Grid, Pearson,
world’s largest Advancing Data
Department of Energy
- DoE (USA)
Center Professionals

education company
TIONAL PARTNER
EDUCA

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The Next Generation Technical
Education Environment

uniting physical classroom learners


with remote attendees

Remote Attendance Programs

Experience real-time collaboration with live virtual classroom learning.


Utilising the latest innovative smart screen and audio technology, it takes “remote” learning to the
next level by uniting traditional classroom based learning with live remote attendance.
It allows the high-quality Instructor-led classroom environment to be shared “live” with virtual
learners as they remote in.
In real-time the live virtual classroom environment allows remote attendees to benefit from the same
interaction, collaboration and Instructor contact as those who are physically present in the classroom.
Effectively sitting in the back row of the classroom, remote attendees therefore see, hear and enjoy the
same learning experience as physical attendees.

Remote Attendance:
uu Sit in the back row of the classroom
uu Can see, hear and work through the same learning materials
uu Interact with the Instructor and other learners
uu Participate in group activities via live virtual breakout rooms

How Does It Work?


The live virtual classroom is fitted with the latest high-definition, bi-directional audio/visual communication
and collaboration tools that effectively transports the remote attendees into the classroom. All learners
and the Instructor can see and interact with each other in the usual way.
Remote attendees simply receive a link from CNet to download the necessary software and log in details
for the CNet Learning Management System. Then, along with the items listed below, remote attendees
have everything they need to enjoy the entire Live Virtual Classroom experience.

Remote Attendees Require:


uu A laptop/PC with unrestricted internet connectivity (suggested >4Mbps dedicated) and the
latest browser and suitable applications for reading PDFs and standard office documents
uu A USB camera, microphone and separate speakers are recommended, or integrated camera,
microphone and speakers
uu Dual monitors are recommended as ideal to view an extended desktop and further enjoy the
learning experience
For more information visit www.cnet-training.com/remote-attendance
Advancing Data
Center Professionals

Associate
College

CORPORATE
PARTNER
EDUCATIONAL PARTNER

10 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
Data Centre Fundamentals

16 Hours Distance Learning

Perfect for those new to the


data centre sector

Data Centre Fundamentals 16 Hours Distance Learning

Program Overview Program Objectives


De-mystify the complex world of data centres. To provide an overview of the data centre sector, the functional
Gain a structured overview of the data centre environments, the role of requirements of the data centre facilities, the key aspects of data
a data centre and key operational aspects. centre working infrastructure and their management and the facilities
relationship to the delivery business strategy.
Data centres play such significant roles in our business and personal lives,
yet not many people really know what they are. Often referred to as “the Certification
cloud” where our data is stored and processed, they are much more CNet Training Certification
than this; they power the internet giving us the ability to pay bills online,
access our emails, obtain money from ATM machines, watch movies, Data Centre Fundamentals Topics:
communicate around the world and to carry on what is now considered a
What is a Data Centre?
normal, fiercely technological lifestyle. uu Define a data centre
This distance learning program has been designed to help de-mystify uu Identify the main data centre types
the complex world of data centres. It provides an overview of what data uu Identify the business service options
centres are, what they do and why we need them. Key aspects relating uu Emerging delivery and future demands
to basic design and design philosophies are also examined and the The Role and Objectives of a Data Centre
essential considerations of data centre management such as operational uu Driving factors for a data centre
processes, energy management and facility management are explored uu Data centre standards
along with their relationships to overall business strategy. The data centre uu Data centre availability models and considerations
sector as a whole is also explained including the value of the sector today, uu Location and building considerations
the significant growth it has experienced and how this will continue in Design Overview
the future. uu Criticality considerations and their relationship to
This is a distance learning program, study can be undertaken at your business strategy
convenience over a period of time. Once booked, an online link with a uu The four key constraints (4C’s) - Power, Cooling, IT Infrastructure and
password is sent to you which unlocks the relevant material for you to Space
start your study. Managing a Data Centre
uu Regulations, best practices and operational processes
Learner Profile uu Move, adds and change processes
This program has been designed for individuals who are either new to uu Efficient energy management
the data centre sector (technicians with limited experience or exposure uu Decommissioning processes
to data centre facilities) or for those who sell products and services to the uu IT & physical security
data centre sector.
The Data Centre Industry and Market
Pre-requisites uu The size of the market
There are no specific pre-requisites for this program however some uu Market drivers and trends
awareness of the data centre industry would be advantageous. uu Powering the internet

Program Requirements
This is a distance learning program and learners require a PC or Mac with
internet connectivity.
AVAILABLE IN ENGLISH & SPANISH

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 11
Cerfied Data Centre
Technician Professional

BTEC Level 4
Professional Award
=
PROFESSIONAL UNIT
2 Days

+
CORE UNIT Perfect for technical personnel who are responsible for
3 Days
the day-to-day smooth operation of the data centre
Cerfied Data Centre
Technician

Certified Data Centre Technician Professional (CDCTP®) 5 Day Program

Program Overview Split into:


Learn how to increase the operational capability and productivity of the uu 3 Day Core Unit - Certified Data Centre Technician (CDCT®) Core Unit
data centre to continually meet the demands of the business. uu 2 Day Certified Data Centre Technician Professional (CDCTP®) Unit

The Certified Data Centre Technician Professional (CDCTP®) program Combined: 70% Theory 30% Practical
is aimed at the numerous technicians across the spectrum of mission The CDCTP® program consists of 334 pages of rich technical content.
critical data centre facilities. It provides a holistic understanding of the You must successfully complete the (CDCT®) core unit before moving on
key environments and their dependencies and inter-dependencies they to the (CDCTP®) professional unit.
have upon one another.
Learner Profile
The program has been designed to address the need for a designation that This program has been specifically designed for individuals wishing to aquire
allows individuals to demonstrate unrivalled levels of skill and knowledge skills of the highest calibre in order to carry out their data centre related
and to assist them to become key operational assets in their organisation activities. CDCTP® certification is beneficial to technical personnel who are
and data centre facility. responsible for the day-to-day smooth operation of the mission critical facility.

Ensuring zero downtime within a mission critical data centre environment Pre-Requisites
involves having highly competent technicians who demonstrate unrivalled Experience of working within a data centre environment is essential.
technical knowledge and skills. Those with the CDCTP® certification are
increasingly seen as a vital component to the smooth running of any data Program Objectives
centre operation and this program gives learners the ability to identify, CDCTP® certified individuals possess the knowledge, expertise and skills that
decipher, impact assess and remedy potential problems quickly, decisively are considered essential in ensuring that a data centre facility is operated and
maintained to the highest possible standards.
and accurately.
This program addresses the wide range of subjects relevant to the data Program Requirements
centre technician including a detailed breakdown of the key operating Learners are not required to bring anything.
environments (power, cooling, IT and supporting systems), the necessary Qualification
operational policies, procedures and compliance based on legislation, uu Internationally and industry recognised BTEC Level 4 Professional Award
standards (national & international) and codes of conduct, as well Certified Data Centre Technician Professional
as detailed analysis of current measuring, monitoring and auditing
techniques. Certification
uu Official Certified Data Centre Technician Professional (CDCTP®)
This is a content rich program where the technical content is continually
certification
updated to reflect developments covering installation, maintenance
uu Use of CDCTP post nominal title
(routine and preventative planned) and decommissioning working
uu Use of the CDCTP® logo
practices. The CDCTP® also takes into account the requirements of the BS
EN 50600 and TIA 942-B standards, industry best practice documentation Certifications are a commitment to life-long learning and offer the perfect
and codes of conduct. portal to ensure knowledge, skills and certification remain current and up-to-
date. Each certification gained requires re-certifying every three years via an
The CDCTP® program is classroom based and led by one of CNet Training’s online learning management system.
expert Instructors.
Additional Awards
uu Continual Professional Development (CPDs)
uu 5 IEEE Continual Education Units (CEUs)

12 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
Certified Data Centre Technician Professional (CDCTP®) Topics

Core Unit Working in the Data Centre


uu Safety Consideration
u Risk assessment and method statements
Data Centre Fundamentals
u Environmental health and safety
uu What is a data centre?
u Personal protective equipment
uu Understanding the basic design requirements
u Life safety systems (fire detection and suppression)
uu Availability and resilience measures and practices
uu Task Preparation
Compliance u Understanding the operation structure
uu Codes and regulations u Operational processes and procedures
uu National and international standards u Move, Adds and Changes (MACs)
uu Industry guidelines and best practices u Decommissioning
uu Certification and accreditations u Operational measuring and monitoring
uu Asset Management
The Physical Infrastructure u Management tools, administration
uu The Four Key Environments (Power, Cooling, IT Connectivity & Space) u Change management
uu Power
u Power infrastructure (data centre electrical distribution) Data Centre Maintenance
uu Cooling u The need for maintenance
u Cooling infrastructure and airflow management u Maintenance strategies
u Overview of different cooling system technologies u Preventative maintenance
uu IT Connectivity u Predictive maintenance
u Active network u Reliability centred maintenance
u Equipment configuration u Condition-based maintenance
u Servers, software and services u Power maintenance
u Storage infrastructure u Cooling maintenance
u Data centre networks u IT connectivity maintenance
u Distribution options uu Generator preventative maintenance
u Physical Network uu Cooling system maintenance
u IT cabinets and frames uu Chiller preventative maintenance
u Cable containment uu Cooling tower water treatment
u Data centre topologies uu Fire protection system maintenance
u Structured wiring uu Control and monitoring system maintenance
u Fibre optical cabling uu Data centre cleaning
u Space
u Relationship between white and grey space environments
u Physical security and access control

Professional Unit
Advanced Power The CDCTP® was a very important
uu Electrical safety
uu Power infrastructure systems (distribution path and components)
program, providing useful knowledge for
uu Back-up power infrastructures our data centre technician.
uu Earthing and bonding
uu Measuring, monitoring & routine checks DATABASE ADMINISTRATOR
uu Benchmarking and data centre metrics

Advanced Cooling
uu Understanding the need for cooling
uu Data centre cooling architectures and systems Thank you for an incredible program, our Instructor was
uu Air cooling very informative and kept the class engaged and the
uu Economiser modes
uu Liquid cooling program flowing. Overall I had a very pleasant time and
uu Chilled water plant enjoyed the class and look forward to extending training
uu Cooling towers with CNet in the future.
uu Measuring, monitoring and routine checks
uu HVAC efficiency and Power Usage Effectiveness (PUE) relationship SENIOR FACILITIES ENGINEER
There are a number of group and individual case studies throughout this
program.

Advancing Data
Center Professionals

Associate
College

CORPORATE
PARTNER
EDUCATIONAL PARTNER

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 13
Cerfied Data Centre
Design Professional

BTEC Level 5
Professional Award

5 Days

Perfect for individuals looking to achieve best practice


when designing and implementing a data centre

Certified Data Centre Design Professional (CDCDP®)

Program Overview Program Objectives


Learn how to scope, plan and implement a data centre design to meet Learners gain a comprehensive insight into the essential elements of data
the ever expanding demands of today’s modern business environment. centre design and how to address them in a variety of situations and
Utilising current best practices and applicable standards across the key applications.
data centre infrastructures.
Learner Profile
The Certified Data Centre Design Professional (CDCDP®) program is The CDCDP® program is designed for individuals involved with, or
proven to be an essential certification for individuals wishing to highlight responsible for, an existing data centre, or those looking to achieve best
their expertise and progress their career within the data centre sector. practice when designing and implementing these facilities.
The program has a comprehensive agenda that explores and addresses
the key elements associated with designing a data centre. It teaches
Pre-Requisites
best practice principles for the design, construction and operation Experience of working within a data centre environment is essential.
of computer rooms and data centre facilities. The program also
addresses the requirements of a successful design to meet the business
Program Duration
5 day class requiring pre-class reading of approximately 20 hours.
needs, incorporating the key infrastructure elements of the physical
infrastructure, electrical distribution systems, air-conditioning, data
cabling and building support systems. It concludes with a comprehensive
Program Requirements
Learners are required to undertake pre-class readining and bring a laptop
case study exercise that leads learners through the design steps from
initiation to commission, covering the business decisions, design scope with internet connectivity to the class.
and implementation phases that need to be addressed throughout the
design configuration process.
Qualification
uu Internationally and industry recognised BTEC Level 5 Professional
The CDCDP® also takes into account the requirements of the current BS Award Certified Data Centre Design Professional
EN 50600 and TIA 942-B standards, industry best practice documentation
and codes of conduct. Certification
uu Official Certified Data Centre Design Professional (CDCDP®)
During the program learners will also have access to current standards for
certification
reference purposes.
uu Use of CDCDP post nominal title
The program will prove beneficial for professionals already working uu Use of the CDCDP® logo
and implementing design projects within a data centre facility, or those
Certifications are a commitment to life-long learning and offer the perfect
looking to move into the data centre environment from IT, network, data
portal to ensure knowledge, skills and certification remain current and
cabling or facilities management backgrounds.
up-to-date. Each certification gained requires re-certifying every three
The CDCDP® program content is continually updated to reflect the current years via an online learning management system.
data centre industry design practices and supporting technology.
Additional Awards
uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)

Certificate no: 0959T1

14 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
Certified Data Centre Design Professional (CDCDP®) Topics

Core Unit uu
uu
uu
Uninterruptible Power Supply (UPS) options
Generator considerations
Power distributions units
Delivering the IT strategy
uu Data centre equipment
uu Functions and protocols, current and future
uu Power distribution to, and in, a rack uu Data centre connections
What is a Data Centre? uu Remote Power Panels (RPPs)
uu The data centre stack uu Cabling requirements
uu Emergency Power Off (EPO) uu Cabling standards
uu Types of data centre uu Estimating power requirements uu Cabling options
The Design Planning Process Cooling uu The impact of 40G and 100G
uu Main design considerations uu National and international standards uu The impact of virtualisation
uu Developing a project plan uu Basics of air conditioning principles Copper and Optical Fibre Cabling Connectivity
Scoping the Requirement uu CRAHs and CRACs uu Cabling standards
uuIdentifying key stakeholders uu ASHRAE Operational parameters uu Cable categories supporting 10GBASE-T, CAT6A, Cat 7A & Cat 8
uuMarket and political drivers uu Under floor plenum approach uu Screened vs unscreened cables
uuNational and international standards uu Hot aisle/cold aisle layout principles uu High density patching
uuAvailability and resilience classifications uu Hot and cold aisle containment uu Alien crosstalk
u Introduction to availability models (Uptime Tier, TIA 942-B uu Psychrometric charts uu Copper test requirements
Rating, BICSI Classes & Syska Hennessy Critical Levels) uu Min and max throw distances for under floor air uu Design for growth management
u Recommendations for location, size, height, floor loading, lighting uu Bypass and recirculation uu Channel connections
and decor uu Airflow management uu Connection topologies
uu Chilled water racks, CO2, free air cooling uu Optical connectors, past and present
Whitespace Floor
uu National and international standards Earthing & Bonding uu Optical fibre management
uu Structural and load requirements uu Applicable standards uu Types of optical cable
uu Recommended floor heights uu The terminology of earthing, grounding & bonding uu Advantages/disadvantages of pre-terminating cables
uu Airflow and sealing uu Equipotential bonding uu Optical component loss and link power budgets
uu Ramps and access uu Electrostatic Discharge (ESD) uu Application link loss
uu Seismic protection uu Functional earths uu Optical testing requirements
uu Slab floor construction considerations uu The Signal Reference Grid (SRG) uu Pre-terminated cabling

Cabinets Cable Containment, Management & Protection Safety and Manageability


uu Requirements of a cabinet uu Applicable standards uu Local codes and regulations
uu Security, safety and stabilisation uu Seperation of power and data cables uu Fire safety plan
uu Clearance, accessibility and ventilation uu Administration and labelling uu ASD and detection systems
uu Cable management uu Types of conduit, trunking, tray, etc available uu Fire suppression systems
uu Seismic stability considerations uu Earthing and bonding uu Fire safety cable requirements
uu Design specifications uu Containment fill ratio uu Security and access control
uu Underfloor v Overhead containment Commission and Handover
Power uu Cable management, in and to a rack
uu Regulations and codes uu Benefits of commissioning
uu Fire stopping uu Commission process and test sequence
uu The meaning of N, N+1, 2(N+1) etc.
uu Power delivery and distribution losses uu Handover process and training
uu Lessons learned

Professional Unit Environmental Parameters


uu Standards, NEBS, ETSI, ASHRAE
Cooling Efficiency
uu Cooling a cascade system
uu Operating environment ranges uu Affinity laws and cooling equation
Power Review uu Rate of change uu CRAC and CRAH efficiencies
uu Power consumption trends uu ASHRAE psychrometric charts uu Optimising air-side systems & water-side systems
uu Energy availability, security and cost uu Humidification systems uu DCiE for cooling options
uu Energy challenges facing the data centre uu The need for sensors uu Diagnostic and site specific monitoring
uu Measuring and monitoring uu Design considerations
Power Regulations
uu Which regulations affect data centres? Collecting the Heat Data Centre Metrics
uu Environmental regulations and pressures uu Cooling system overview uu Where and what can we measure?
uu Energy and environmental programs uu CRACs and CRAHs uu The metric stack
uu Maximising existing investment uu Metric characteristics
Power Basics uu Rack v row options uu Current Industry metrics (PUE, CUE, WUE, ERE, RCI & RTI)
uu Ohm’s law, Joule’s law, the Kirchhoff laws uu Dynamics and problems of air flow uu Chained value metrics (CADE)
uu Electrical parameters uu Liquid cooling uu Proxy metrics (FVER, DPPE, DCeP)
uu AC and DC uu Comparison of high-density cooling
uu Single phase and three phase Efficiency Models & Best Practices
uu Available cooling options
uu Residual currents uu Energy calculations
uu Harmonics Heat Rejection or Reuse uu Levels of modelling
uu Heat transfer considerations uu Modelling tools
Power to the Data Centre uu DX systems uu Sources of guidance
uu Where does the electricity come from? uu Chilled water CRAHs uu Effective v Efficient
uu Electrical supply options uu Chiller options uu The DC language barrier
uu Transformers uu Adiabatic cooling uu The multi-functional team
uu Surge suppression devices uu CWS and CHWS plant uu Design for efficiency, operability & flexibility
uu Costs of electrical power uu Design considerations uu Industry recognised best practices
uu Types of tariff available uu Free cooling and free - air cooling
uu Alternate power supply options Design Management
uu Commissioning maintenance
uu Characteristics of project management
Distribution in the Data Centre uu Planned preventative maintenance
uu Key project processes
uu Electrical circuit requirements Energy Use Systems uu Identifying and engaging with key stakeholders
uu Switching devices uu Energy efficiency issues uu Setting goals
uu Power factor correction units uu Layers of inefficiency uu Prioritisation of activities
uu Automatic and static transfer switches uu Power system provision uu Cornerstones of project management
uu Main, feeder, sub-main circuits uu Cooling system provision
uu Power distribution units Managing the Design Process
uu Understanding areas of improvement
uu Remote power panels uu What is to be delivered?
uu Final circuits IT Infrastructure uu What constraints are there?
uu Cable and fuse sizing uu Extending the operating envelope uu Managing dependencies
uu Power distribution and associated losses uu Environment zones uu Managing the tribes
uu TN-S systems uu Accurate IT calculations uu Managing conflict
uu Energy efficiency uu Energy use in the IT equipment uu Identifying risk
uu Software and storage considerations uu Risk and issue management
Standby Power uu Transformation options uu Change management
uu UPS, components, batteries and redundant systems uu Energy efficient IT equipment uu Reporting and communication
uu UPS options and considerations
uu Static and maintenance bypasses Power Systems Managing the Design Implementation Process
uu Standby generators uu Energy use in the data centre uu Project charter and specification
uu DC power train uu Risk assessment and management
Cooling Review uu Matching the support to the IT load uu Scope management
uu Data centre limiting factors uu Transformer efficiencies uu Float and critical path
uu Sources of cooling inefficiencies uu UPS & motor efficiencies uu Human resource management
uu Cooling trends uu DCiE for modular provisioning uu Project integration and work breakdown structure
Regulatory Climate uu Maximising the power factor uu Time and cost management
uu Which regulations affect data centres? uu Measuring and monitoring uu Handover and progressive acceptance
uu Environmental pressures uu Infrared inspections
uu Cooling efficiency uu Planned electrical safety inspections
There are a number of group discussions and individual
uu Design considerations & planning redundancy uu Implementing data centre electrical efficiency
design exercises throughout this program.
uu Overview of Computational Fluid Dynamics (CFD)
uu Periodic review process

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 15
Cerfied Data Centre
Management Professional

BTEC Level 5
Professional Award

5 Days

Perfect for individuals wishing to enhance their ability to


effectively manage, control & improve the data centre

Certified Data Centre Management Professional (CDCMP®)

Program Overview Program Objectives


Learn best practice principles for achieving effective operational Upon completion successful learners will have an unrivalled understanding
management of the complex technical environments of a data centre of how to effectively manage a data centre environment to optimise its
facility. Learn how to ensure that the business strategy is delivered effectiveness in a more efficient manner whilst meeting the operation
through effective IT service management, maximising the operational demands of the business.
capability of the data centre. Learner Profile
The Certified Data Centre Management Professional (CDCMP®) program is The program is designed for individuals wishing to enhance their ability to
a comprehensive program that explores and addresses the management of effectively manage, control and improve the operational effectiveness of a
the complex, but complementary, element of a data centre facility. data centre environment.

Starting with a solid grounding in the basic design principles, the program Pre-Requisites
progresses to provide an in-depth overview of the physical infrastructure Experience of working within a data centre environment is essential.
elements through to project management principles for the delivery of
data centre projects. It also explores the efficient management of the
Program Duration
5 day class requiring pre-class reading of approximately 20 hours.
sometimes conflicting operational and maintenance demands required in
order to continuously deliver the business needs. Regulatory compliance, Program Requirements
data centre strategies, audit demands and industry codes of practice are Learners are required to undertake pre-class reading and bring a laptop
also thoroughly examined. Real-life case studies are used to demonstrate with internet connectivity to the class.
putting theory into practice.
Qualification
The CDCMP® program is an essential tool for Data Centre Managers, uu Internationally and industry recognised BTEC Level 5 Professional
Operations Managers, Facilities Managers and IT & Network Managers. Award Certified Data Centre Management Professional
Senior engineering personnel responsible for the strategic delivery of the
business, operational and maintenance solutions will also find this program Certification
highly beneficial. uu Official Certified Data Centre Management Professional (CDCMP®)
certification
The CDCMP® is continually updated to reflect the current and key sector uu Use of CDCMP post nominal title
developments. It also takes into account the requirements of the current BS uu Use of the CDCMP® logo
EN 50600 and TIA 942-B standards, industry best practice documentation
and codes of conduct. Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and up-
During the program learners will also have access to current standards for to-date. Each certification gained requires re-certifying every three years
reference purposes. via an online learning management system.

Additional Awards
uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)

Certificate no: 0959T4

16 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
Certified Data Centre Management Professional (CDCMP®) Topics

Core Unit uu
uu
Cooling infrastructure
Cooling management options
Managing the Data Centre
uu Regulations, standards, processes
uu Cable infrastructure considerations uu Service management frameworks
What is a Data Centre? uu IT systems and services uu Service life cycles
uu Data centre definition uu Storage management uu OLA, SLA and KPIs
uu Data centre options uu IT security uu Process and procedures:
uu Business demands uu Access and security uu Moves, adds, changes
uu Growth and demand challenges
uu Energy efficiency
Implementing Data Centre Projects uu System availability
Understanding Basic Design Principles uu Business case uu Decommissioning
uu Identifying the business need uu The project cycle uu Transformation programs
uu Building a business case uu Prioritisation of activities uu Consolidation
uu National and international standards uu Triple constraints uu Virtualisation
uu Site and building considerations uu Customer value uu Cloud computing
uu Tier levels uu Quantative risk analysis uu Relocation
uu Criticality and availability uu Rolling wave planning uu Data centre facility management
uu Determining data centre capacities uu Decomposition uu Facility operations
uu Change management uu Building Management Systems (BMS)
Physical Infrastructure uu Documentation uu Fire safety compliance
uu Power infrastructure
uu Fire suppression
uu Static and automatic transfer switches
uu Measuring and monitoring

Professional Unit IT Strategy


uu The link between business and data centres
The Audit Process
uu What is an audit?
uu IT strategy framework uu Defining the business requirement
Purpose
uu Portfolio management uu What should be audited?
uu The data centre stack
uu Execution plan uu Audit outcomes
uu The key constraints (power, cooling, space and IT
uu Potential risk evaluation
connectivity) Supporting Strategies
uu System availability uu Strategic planning processes and techniques Auditing the Data Centre Physical
uu Efficiency metrics uu Supporting strategy examples Infrastructure
uu Importance of commissioning uu Power continuity uu Audit guidance
uu Importance of capacity management uu Cooling continuity uu Site specific activities
uu Managing initial design principles uu Finance uu Evaluating the key environments
uu Fire safety uu Commissioning
Management of Processes
uu Security and access control uu Functional testing
uu Introduction to ITIL
uu Business continuity/disaster recover uu Trend analysis
uu DCO & FM framework
uu Cleaning uu Recommended practices
uu Key Performance Indicators (KPIs)
uu RACI matrices Legislation and Regulations Performance Audits
uu Data protection uu Current industry metrics
Management of People
uu General Data Protection Regulation (GDPR) uu Modelling calculations
uu Appreciation of different skill-sets
uu Computer Misuse Act uu Bin analysis
uu Creating a multi-disciplinary team
uu Freedom of Information Act
uu Constructing a data centre team Environmental Audits
uu Cloud service provider legislation
Management of Plant uu Electricity regulations uu The need to measure and monitor
uu Management of plant overview uu Electricity at work regulations, national electrical uu Site specific monitoring
uu Power management code uu Energy use and monitoring
uu IT environment management uu Building and regulations
uu Health and Safety
Asset Management
uu Cooling management uu Areas of asset management
uu Environmental legislation
Energy Efficiency uu Asset management strategy and life cycle
uu Understanding what is attainable and Codes of Practice uu Asset management tools
prioritisation uu EU code of conduct
uu DoE DCEP (Data Centre Energy Practitioner)
Professional Program Review
uu Efficiency demands
uu Efficiency measures - Green Grid maturity model
There are a number of group and individual
uu Validation of processes and procedures
Standards and Accreditations management based case studies throughout this
Management of Services uu National and international standards program.
uu Management of SLA’s uu Accreditations
uu Data centre service management uu Uptime Institute
uu Automated tools uu Certified Energy Efficient Data Centre Award
uu Activity planning (CEEDA)
uu Building Research Establishment
Business Strategy Environmental Assessment Method
uu Data centre strategic context (BREEAM)
uu Strategic planning uu Leadership in Energy and Environmental
uu Drivers for the business and IT strategies Design (LEED) ISO 50001 & 14001
uu The impact on the data centre
uu Aligning IT with the business strategy

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 17
Cer fied Data Centre
Energy Professional

BTEC Level 5
Professional Diploma

5 Days

Perfect for individuals responsible for the


management and the use of data centre energy

Certified Data Centre Energy Professional (CDCEP®)

Program Overview Program Objectives


Become an expert in data centre energy management. The CDCEP® is designed to provide an unrivalled knowledge and forward
thinking approach to energy provision, use and management.
Learn how to create an energy efficiency plan for your data centre. Includes
creation, implementation, analysis and formulating recommendations Those with the CDCEP® certification can demonstrate advanced knowledge
with the ultimate objective of reducing energy use and carbon emissions. and a holistic approach to improving energy efficiency potential in a
data centre through the creation of a comprehensive, future-ready and
Combined with ever-rising wholesale energy prices and legislation that
sustainable energy strategy. Through implementation of the structured
penalises those using excessive amounts of electricity and the impact of
action plan they can provide long-term carbon reductions and financial
carbon emissions; energy and more importantly, energy efficiency, is now
savings, whilst continuing to meet the on-going requirements of the business
an issue that is foremost in the minds of those operating within the data
and regulatory demands.
centre space.
The Certified Data Centre Energy Professional (CDCEP®) program teaches Learner Profile
expertise in energy efficiency and provides the tools to make a significant This program is targeted at individuals who are responsible for the
contribution to the energy strategy and effectively deal with, and manage, management and use of energy within a data centre.
energy related issues and on-going energy efficiency.
Pre-Requisites
Learners will discover how to strategically plan, design and implement an Experience of working within a data centre environment is essential.
energy plan for data centre facilities, focusing on energy efficiency. They will
be introduced to current energy profiler tools and models to analyse site Program Duration
data and formulate a comprehensive action plan to implement real energy 5 day class requiring pre-class reading of approximately 20 hours.
savings potential and capacity reclamation.
The use and distribution of power will be explored considering computer
Program Requirements
Learners are required to undertake pre-class reading and bring a laptop with
systems, servers, networking and other IT equipment and how usage can
internet connectivity to the class.
quickly spiral out of control when it is not being measured, monitored
and maintained correctly. In addition, the use of redundant and back-up Qualification
power infrastructure will be analysed considering the power utilisation for uu Internationally and industry recognised BTEC Level 5 Professional
air-conditioning, fire-suppression, security, alarms and other supporting Diploma Certified Data Centre Energy Professional
systems. These types of high power, high density equipment all place
additional burden on the power supplied and cooling systems. Certification
uu Official Certified Data Centre Energy Professional (CDCEP®) certification
The CDCEP® program content is continually updated to reflect the key
uu Use of CDCEP post nominal title
industry energy efficiency developments and takes into account the
uu Use of the CDCEP® logo
requirements of the latest version of the EU Code of Conduct in Data Centres
and the US DoE Data Centre Energy Practitioner (DCEP). Certifications are a commitment to life-long learning and offer the perfect
portal to ensure knowledge, skills and certification remain current and
It also takes into account the requirements of the current BS EN 50600
up-to-date. Each certification gained requires re-certifying every three years
and TIA 942-B standards, industry best practice documentation and codes
via an online learning management system.
of conduct. During the program learners will also have access to current
standards for reference purposes. Additional Awards
This program is a must for all Data Centre Managers, Operations Managers, uu Continual Professional Development (CPDs)
Facilities Managers, IT & Network Managers and supporting departments uu 7 IEEE Continual Education Units (CEUs)
responsible for improving the energy efficiency of all the data centre
environments whilst meeting regulatory demands.
Certificate no: 0959T3

18 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
CDCEP® Program Objectives
uu Strategy basics
uu Know where you are uu Active efficiency measures
uu Know where you want to go uu Processes and procedures
e get the
- Did w re?
ent
uu Develop action plans
uu Implement plans em
uu Continuous improvement ov uu S ite specific and
4.

pr
energy use systems

Im
Implement
Strategy uu IT specific analysis

ous
plans
uu Analysis tool kits

5. Conti nu
1.
Know
where
Capability
Direction

Energy you are


PLAN 3. Strategy uu Accreditations
Develop
action plans
2.
Know where uu Active measures
you want uu Codes
uu Immediate (4Cs) to go
uu ROI
uu Medium term - Capex
uu Long term - Capex
uu Future developments
uu Do they meet ROI expectations?

Certified Data Centre Energy Professional (CDCEP®) Topics

Core Unit Achievable Expectations & Energy Forecasting


uu Achievable expectations
KPIs & Metrics
uu Defining KPIs
uu Industry best practices uu Selecting and preparing KPIs
Need for Energy Efficiency?
uu Analysis and calculations uu KPI measuring models
uu CO2 emissions issues
uu Forecasting growth
uu Impact of increased energy demand Business Continuity
uu Data centre constraints Energy Metrics uu Business continuity considerations
uu Need for metrics uu Site selection considerations
Corporate Social Responsibility
uu Current industry metrics uu Energy efficiency considerations
uu Understanding Corporate Social Responsibility
uu New proxy metrics
(CSR) Energy Strategy
uu Implementation of ISO 26000 Capacity Reclamation uu Energy efficiency policy
uu Understanding design parameters uu Energy efficiency strategy
Energy Audits
uu Importance of the four key constraints uu Energy action plan & management review
uu Energy audit process
uu Decommissioning
uu Primary audit environments Energy Efficiency Plan
uu Capacity management
uu Actions to improve energy efficiency uu Elements of the energy efficiency plan
uu Continual monitoring
Energy Evaluation
uu Understanding energy consumption
uu Identification of areas of concern
uu Evaluation and modelling sources

Professional Unit Active Energy-Efficiency Measures


uu Establishing an energy baseline
Medium-Term CAPEX Actions
uu IT measures
uu Measuring and monitoring uu Cooling measures
Delivery of the Energy Efficiency Plan
uu Data analysis and energy plan preparation uu Power measures
uu Deployment of the energy efficiency plan
uu Real-time monitoring uu CAPEX & ROI impacts
uu Measuring, monitoring and reporting
uu Energy efficiency procurement Return on Investment Long-Term CAPEX/OPEX Actions
uu Return on Investment (ROI) uu Long-term power efficiency
Site Specific Energy Audits
uu IT value uu Long-term cooling efficiency
uu Audit direction
uu Financial planning uu CAPEX & OPEX evaluation
uu Site specific audit plans
uu Total Cost of Ownership (TCO)
uu Keys energy audit areas Processes & Procedures
Codes & Best Practice uu Process & procedure requirements
Energy Use Systems
uu DoE DCEP uu Process & procedure monitoring and control
uu Major energy use systems
uu EU Code of Conduct
uu Energy profile changes Future Technical Developments
uu Optimisation actions A Strategy for Energy Management uu New developing technologies
uu Energy management roadmap
System Specific Analysis Energy Efficiency Accreditations
uu Energy management team
uu IT analysis uu Environmental accreditations
uu Energy awareness
uu Power infrastructure analysis uu Energy accreditations
uu Environmental analysis Immediate Energy Actions (4C’s) uu Data centre energy accreditations
uu Cooling analysis uu Importance of the four key constraints
uu Identifying the immediate concerns There are a number of group and individual case
Analysis Tool-sets studies to formulate energy efficiency plans
uu Actioning the immediate concerns
uu Data centre toolsets throughout this program.

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Cer fied Data Centre
Audit Professional

BTEC Level 5
Professional Cer ficate

5 Days

Perfect for data centre professionals wishing to extend


their knowledge in this highly specialised area

Certified Data Centre Audit Professional (CDCAP®)

Program Overview Program Objectives


Learn how to plan and implement a data centre audit. Includes the audit Those with the CDCAP® certification can demonstrate advanced
process and analysis of the audit data to verify the status of the data knowledge and ability to plan and perform a data centre audit in line with
centre and make detailed and structured recommendations to establish the very latest requirements and standards.
an action plan to ultimately improve the operational capability to Learner Profile
support the business needs. This program is for data centre professionals with the technical experience
The demand for a data centre to run at its optimum capability in both within the varying data centre environments wishing to extend their
an effective and efficient manner is an essential requirement for a knowledge, skills and certifications in this highly specialised area.
business. This five day program has been designed to provide data centre
professionals with the skills, knowledge, qualification and certification Pre-Requisites
to plan, implement and action a comprehensive audit of data centre This program requires learners to have a sound technical experience
environments. within the applicable environments of a mission critical data centre
facility.
Learners will gain an in-depth understanding regarding acquiring detailed
and accurate information concerning the operational capability of the Program Duration
data centre facility. The program considers the potential areas of risk and 5 day class requiring pre-class reading of approximately 20 hours.
recommendations regarding how to improve the availability, resilience
and efficiency of a data centre including the physical infrastructure (IT, Program Requirements
power and cooling), building’s facility structure, asset management, Learners are required to undertake pre-class reading and bring a laptop
documentation, processes and procedures. Whilst appreciating the with internet connectivity to the class.
need to measure, monitor and collate data to evaluate and analyse the
operational effectiveness of a data centre. Qualification
uu Internationally and industry recognised BTEC Level 5 Professional
Undertaking the CDCAP® program provides learners with current industry Certificate Certified Data Centre Audit Professional
expertise and best practices to allow them to strategically plan and
implement systems and procedures to undertake and manage the audit Certification
process. uu Official Certified Data Centre Audit Professional (CDCAP®)
This program is a must and recommended for all Data Centre Management certification
(Operations, Facilities, IT & Network) structures and the key supporting uu Use of CDCAP post nominal title
engineering and operational teams. uu Use of the CDCAP® logo
The CDCAP® also takes into account the requirements of the current BS Certifications are a commitment to life-long learning and offer the perfect
EN 50600 and TIA 942-B standards, industry best practice documentation portal to ensure knowledge, skills and certification remain current and
and codes of conduct. During the program learners will also have access up-to-date. Each certification gained requires re-certifying every three
to current standards for reference purposes. years via an online learning management system.

Additional Awards
uu Continual Professional Development (CPDs)
uu 7 IEEE Continual Education Units (CEUs)

Certificate no: 0959T2

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Certified Data Centre Audit Professional (CDCAP®) Topics

Core Unit uu

Understand the need to undertake an audit risk
analysis process
Measuring and Monitoring Progress
uu Appreciate the importance of establishing an
uu Be able to identify the audit lead and team accurate baseline
The Business Needs requirements uu Appreciate the importance of establishing a
uu Appreciate why audits are an essential business structured measuring and monitoring strategy
requirement Performing the Audit
uu Appreciate the appropriate use of metrics
uu Understand the importance of defining the uu Appreciate the need to undertake
uu Appreciate the need to re-evaluate the action
current business needs documentation review
plan
uu Appreciate the need to define what the business uu Appreciate the impact of regulatory
actually has requirements and Service Level Agreements (SLAs) Follow on Actions
uu Understand the business (C Level) against uu Appreciate the operational and environmental uu Appreciate the need for forward planning
operational perceptions structures within the data centre structure uu Appreciate the actions to align the data centre
uu Ascertain whether the business understands uu Understand the key audit areas, the audit assets following the audit process
their tier rating and that it actually meets the expectations and implementation of test sequences uu Appreciate the need to review and align skill-sets
business need uu Appreciate industry guidance and accreditations
Analysis and Recommendations
Scoping the Audit uu Appreciate the need to evaluate the audit findings
uu Understand the impact of business Service Level against the operational requirements of the
Agreements (SLAs) business Direcon

uu Understand the business direction and the uu Identify the gaps in the operational capability
importance of identifying the key stakeholders uu Understand the need to evaluate policies, processes Business
Needs
uu Understand the interaction between the key and procedures against business expectations
stakeholders and the operational data centre uu Appreciate the need for operational documentation
Compliance
departments accuracy
uu Appreciate the factors to be considered when uu Appreciate the assessment of equipment against
formulating the audit scope lifecycle costs, ROI and TCO
SLAs
uu Appreciate applicable supporting standards, uu Identification of business risks, operational
regulations and industry best practices weaknesses and areas of inefficiency Capability

Establishing the Audit Process Action Plan and Reporting Standards


uu Appreciate the need to understand the present uu Understand the need to determine how the
capability against the business perception site measures up against the recognised industry
uu Appreciate the business expectations with the best practices that are considered to be M&E IT Operaonal

need for a continuous commissioning process appropriate by the auditor


(Business case generators, cross referenced to Standards)
uu Be able to define the framework of the audit uu Understand how to assess the recommendations
process and formulate the supporting action plan

Professional Unit Security Audit


uu Understand the focus, segments and scope
Documentation Audit
uu Understand the need to incorporate documentation
required to spell out security audit requirements into the audit process
Audit Preparation uu Understand the training, certifications and uu Understand the need for structured and accurate
uu Understand the importance of the business and experience of potential security auditors or know documentation
key stakeholder demands where to look for guidance uu Understand external and internal compliance
uu Understand the need for an effective audit structure uu Scope and types of security audits documentation
uu Understand the need to have an effective uu Understand potential audit outcomes uu Understand how key operational structures are
communication plan uu Evaluate the security auditor’s report documented
uu Understand the need to identify areas of concern uu Understand how to distribute and archive the uu Understand whether the documentation is
and potential improvements security audit ultimately “fit for purpose”
Mechanical (Power and Cooling) Audit Building and Support Services Audit Audit Closure Process
uu Understand the electrical systems audit process uu Understand the need to review the Building uu Understand the need to effectively collate the
uu Understand how to conduct an audit Automation Systems (BAS) and site maintenance audit data
uu Understand the importance of power quality uu Understand the key areas of measuring and uu Understand the need to implement an effective
uu Understand the data centre electrical monitoring action plan incorporating all interested parties
distribution system uu Understand the implementation of the fire uu Understand the need to have a structured
uu Understand electrical safety requirements in a containment plan and emergency requirements approach to ensure a continual audit capability is
data centre uu Understand what support services are in place implemented
uu Understand the data centre mechanical systems
audit process Asset Management Audit There are a number of group and individual case studies
uu Understand what systems to audit are included in uu Appreciate the importance of asset management
throughout this program.
a data centre mechanical systems audit uu Understand the need to develop an effective
uu Appreciate the value of data centre cooling metrics asset management strategy
Power
uu Understand the importance of the chilled water uu Understand the asset management Strategy Cooling
cooling circuit control options Plant

uu Understand the methods to conduct a cooling uu Understand the impacts of MACs and
capacity check decommissioning Mechanical
uu Understand the importance of air management uu Understand the financial implications on
Bu
sin
a es
in a data centre nt
Process, Procedures and Working
sN
e

Delivery
m

uu Understand the benefits of performing a


ee
cu

Practices Audit
ds
Do

Computational Fluid Dynamic (CFD)


uu Appreciate the structure of data centre
IT Infrastructure Audit policies, processes and procedures Monitoring & Alarms Compute
uu Understand how to plan an IT audit uu Appreciate the need to review the Fire Protecon BMS AUDIT IT Storage
Standby Systems Network
uu Understand the different areas of an IT audit policies, processes and procedures
uu Understand the audit demands of the computer, uu Evaluate whether they are fit for
n

Seq
Pla

storage and network environments purpose and actions to escalate


ue

Plan
ity

nc
nu

uu Understand the supporting infrastructures that non-compliance issues


e

Do
n

of

Op
Co
require to be audited uu Appreciate the industry guidance to Check
ss era
ine o
ns
Bus
improve the effectiveness of the Security Act
processes and procedures
uu Appreciate the implementation
IT
of appropriate review cycles Access
Physical

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 21
Certified Data Centre
Sustainability Professional

BTEC Level 6
Diploma

“Education beats at the


1 Year
heart of Sustainability”
Distance Learning
Andrea Illy

Perfect for senior operational managers and engineers


wishing to achieve sustainability within their data centre

Certified Data Centre Sustainability Professional (CDCSP) 1 Year Distance Learning Program

Program Overview Learner Profile


Developing a sustainable data centre future involves meeting the This program is structured for senior data centre operational and facilities
needs of today whilst protecting the environment and resources for management, team leaders and senior engineers wishing to unite existing
tomorrow. knowledge with new learning concerning achieving a sustainability
focused strategy within their mission critical facility.
The comprehensive Certified Data Centre Sustainability Professional
(CDCSP®) program is designed to provide in-depth knowledge into the Program Requirements
steps required to evaluate, analyse, plan, implement and monitor a As a distance learner, you will also need a suitable computer with internet
sustainability strategy for critical data centre facilities and operational connection, together with sufficient IT competence to make effective use
capability. of word processing, internet and email.
Achieving sustainability will be evaluated from all angles with the
overarching requirement to ensure the critical data centre facility continues Pre-Requisites
to meet the needs of the business. The importance of implementing At least five years’ of verifiable broad experience within the data centre
the correct strategic vision and business drivers required to establish a environment, including a good awareness of business and operational
well-balanced and structured approach towards sustainability is explored. strategies, policies, processes and procedures, financial considerations,
From initial business case and operational analysis of power distribution, power systems, cooling systems and IT infrastructure.
cooling systems and IT hardware, and potential operational risk, to design
innovation and implementing initiatives whilst appreciating both the
Program Objectives
The CDCSP® is designed to utilise existing data centre skills, knowledge
business and operational challenges that may occur during this process.
and experience combined with new learning centred around technical
Maintenance strategies, continuous planning cycle and critical analysis
collaboration and innovative approaches targeting sustainability within a
against identified targets are also explored, in addition to the need to
data centre facility and the creation and implementation of a long-term
demonstrate proven ROI whilst identifying and capitalising the business,
sustainability strategy to support the business.
customer, social and environmental benefits.

Program Structure Qualification


uu Internationally and industry recognised BTEC Level 6 Diploma
This one-year program is based around supported online distance learning
Certified Data Centre Sustainability Professional
via a learning management system, providing flexibility and complete
interaction at every step of the program. Learners will commit 380 hours Certification
(equivalent to approximately 10 hours of study to the program per week) uu Official Certified Data Centre Sustainability Professional (CDCSP®)
during term time, however study can be taken at your own pace and certification
undertaken at a convenient time for you. However, the deadlines that are uu Use of CDCSP post nominal title
given for your assessed work are strict and must be met. Learners will be uu Use of the CDCSP® logo
supported by the CNet Technical Team and dedicated Tutors with the aim Certifications are a commitment to life-long learning and offer the perfect
of creating an enriched learning experience. portal to ensure knowledge, skills and certification remain current and
The program will involve case study exercises (requiring research), up-to-date. Each certification gained requires re-certifying every three
attendance of guest speaker webinars, undertaking research papers, years via an online learning management system.
participation in virtual panel discussions and a focused assessment paper.
Additional Awards
Split into: uu Continual Professional Development (CPDs)
uu IEEE Continual Education Units (CEUs)
uu Term 1: Understanding Sustainability and the Business Approach
uu Term 2: Technological and Operational Approach to Sustainability
uu Term 3: Implementing Sustainability

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Topics at a Glance

Term 1 - Understanding Sustainability and the Business Approach


Number of hours: 100 Learning Objectives
uu The need for sustainability and the impact upon the data centre sector uu Appreciation and evaluation of the wider implications of
uu A sustainable approach and the legislative drivers establishing a more sustainable data centre sector against the
influences from both government and non-government
uu Corporate Social Responsibility (CSR) and the wider impact to the data
organisational policies
centre sector
uu Alignment of data centre sustainability strategies to meet
uu Establishing a data centre baseline and maximising assets environmental, customer and social factors through Corporate
uu Understanding the business needs and data centre limitations Social Responsibility (CSR)
uu Create an operational baseline to understand the current
uu Business and operational benefits created by sustainability
status of data centre energy inefficiencies and wastage,
uu Creating a sustainable ethos through the business identifying and prioritising appropriate and attainable
uu Establishing a business case for sustainability sustainability measures
uu Identify the potential risks, challenges and benefits of
uu Business approach to sustainability
implementing a framework to implement sustainable
initiatives
Additional work involved: uu Create a structured business case through business core
uu A series of case study exercises, that will require a level of personal research drivers, risk potential, collaboration and commitment to
uu Attendance at a webinar (with guest speaker) or a virtual discussion panel deliver sustainability targets and strategies

Term 2 - Technological and Operational Approach to Sustainability


Number of hours: 120 Learning Objectives
uu The need for innovation and collaboration
uu Critically analyse the IT environment relating to own sphere of
uu Reduction of human error by effective management and training work, in particular learner’s own organisation’s technical
uu Industry best practices and transformation programs platforms
uu Monitoring, analysis and automation of the physical infrastructure uu Assess the IT/IS infrastructure (hardware, public/private/
hybrid cloud, operating systems, intelligent SAN, aaS,
uu Evaluating traditional, alternative and renewable power sources middleware/SOA), and the IT service processes used within
uu Monitoring, analysing and optimising power distribution learner’s own organisation, particularly those associated
uu Monitoring, analysing and optimising cooling capabilities with sustainability and efficiency including virtualisation,
re-use/sharing, and closed loop strategies
uu Monitoring, analysing and optimising IT hardware deployment
uu Compare and contrast the needs, objectives and constraints of
uu Maintenance strategies the other disciplines and functions within the data centre
uu Aligning the business, operations and technology to deliver a uu Evaluate and apply national and international standards
sustainable path for the future published by ISO, BSI, IEC, IEEE etc and Codes of Practice to
build sustainability into the data centre
Additional work involved: uu Devise techniques for streamlining business processes
uu Contributing to tutorials and Moodle discussions
uu Watching the recommended videos and webinars, and commenting on the
learning points
uu Produce a technical based paper to identify the merits of relevant sustainable
data centre technologies
uu Collaborating in a technical working group (3-4 learners)
uu Attendance at a webinar (with guest speaker) or a virtual discussion panel

Term 3 - Implementing Sustainability


Number of hours: 160 Learning Objectives
uu Corporate sustainability and the core drivers uu Evaluate appropriate business strategies for the initiation and
uu Strategic and sustainable planning development of a sustainable data centre
uu Create a clear business vision and sustainability framework
uu Developing and implementing sustainable strategies
against defined objectives and attainable targets through
uu The strategic planning process business collaboration
uu Projecting levels of sustainable achievement uu Identification and mitigation of potential risks, obstacles and
challenges relating to effective delivery of the business strategy
uu Obstacles and challenges
and sustainability outcomes
uu Monitoring, analysing and reporting sustainability improvements uu Appreciate the need for effective monitoring, analysing and
uu Continuous sustainability planning reporting structures to evaluate the financial expenditure and
operational productivity against the business drivers
uu Certifications, standards and industry accreditations
uu Identify and utilise industry recognised standards and
Additional work involved: accreditations providing direction for continuous sustainability
initiatives
uu Individual assessment paper (word count - 4,500)
uu Group research and presentation work
uu Attendance at a webinar (with guest speaker) or a virtual discussion panel

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Associate
College

Masters Degree in Data Centre


Leadership and Management
3 Years Distance Learning

Perfect for Leaders and Senior Managers


working in data centre facilities

Masters Degree in Data Centre Leadership and Management 3 Years Distance Learning

Overview Requirements
Data centres are complex facilities that are expected to deliver As a distance learner, you will also need a suitable computer with
faultless service and financial results in a world of rapidly changing internet connection, together with sufficient IT competence to make
technologies, business pressures and environmental expectations. effective use of word processing, internet and email.
In order to achieve this, data centres need highly capable leaders We will consider all applications individually, taking into account each
and managers - individuals who are capable of dealing with business applicant’s experience and qualifications.
complexity and technological change with the knowledge and skills to
ensure their teams deliver against consistently challenging objectives. We encourage you to apply if you:
uu Work in a data centre facility
The Masters Degree in Data Centre Leadership and Management is a uu Experience: Have at least two years at middle or senior management
unique program, which has been designed in collaboration with the level in a data centre context
industry to advance data centre professionals worldwide. No other
university program offers data centre professionals this high level It would be advantageous if you have a first or second class degree
leadership and management education tailored to the data centre from a UK university, or equivalent from an overseas university.
sector.
Those applicants for whom English is not a first language will be
The program harnesses CNet’s unique insight into data centre expected to demonstrate a certificated level of proficiency of at least
operations and expertise in business leadership and management. IELTS 6.5 or equivalent.
Topics have been selected on the basis of feedback from the industry
and data centre professionals who are themselves involved with
Objectives
delivering the program alongside other hand-picked specialists. The
The aim of this Degree is to unite the existing knowledge and skills of
program is based around the learners’ professional work in order
data centre professionals with essential new learning centred around
to ensure that the learning is relevant and can be applied to the
leadership and management within a data centre environment and
workplace.
award a top level degree qualification.
Delivery of the program is through distance learning, meaning that
learners can study at times that are convenient to them. They can Qualification
also easily communicate with their tutors and each other wherever uu Masters Degree in Data Centre Leadership & Management (MA)
they are in the world. - a Level 7 qualification
uu Graduates will be invited to a Degree graduation ceremony in
Learner Profile Cambridge, UK, and can utilise a post nominal title, using the
This Masters Degree is suited to leaders and senior managers working initials MA after their name.
in data centre facilities wishing to form the elite group of worldwide
data centre professionals.

Pre-Requisites
This program has been designed for people in leadership and
management positions within data centre facilities.
Associate
College

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Masters Degree in Data Centre Leadership and Management Topics

Year 1 - PG Certification (PGCert)


The first year of the program enables you to develop your expertise in three key themes that are at the heart of any business: leadership, sustainability and financial
management. The program starts with an introduction to leadership in the data centre sector, exploring different approaches to leading in a complex and dynamic
business. You will then go on to look at issues of sustainability and design, from the business management perspective. Leaders also need a sound understanding of
money issues, so financial management is also included coupled with how financial considerations influence you as a leader.

Data Centre Leadership Sustainable Design for High Capacity Data Financial Management
uu Evolution of leadership Centres uu Overview of the financial system
uu Complexity theory, dynamic organisational uu Modular data centre design for reliability, uu Decision making and problem solving in theory and
environments, strategic alignment in organisations, scalability, efficiency and sustainability practice
systems theory uu Management of “utility” operations like electricity, uu Financial objectives and strategies linked to general
uu Emergent leadership theory in dynamic heating and cooling from a usage, efficiency and strategies and environmental circumstances
environments cost saving perspective uu Corporate governance issues
uu Internal business environment analysis and uu Environmental monitoring technologies uu Efficient/inefficient markets and behavioural finance
organisational dynamics uu Maximising system utilisation for best efficiency uu Financial risk - types and copying mechanisms
uu Models of strategic analysis uu Continuous commissioning uu Relationship between financial risk and expected
uu The role of leaders in fostering cultures of uu Use of cloud technology to minimise the impact of return
innovation, creativity and change capability in data centres on the environment uu Cost of capital: WACC and CAPM; Gearing
dynamic environments uu Treasury management and control of working
uu Change management capital
uu Investment appraisal

Year 2 - PG Diploma (PGDip)


The second year takes your expertise to the next level. You will start off by exploring key data centre issues of infrastructure management, security and disaster
recovery, in particular looking from the perspective of the business. To be successful, a data centre business is dependent upon its people, so you will explore human
resource management, organisational behaviour and strategies for maximising performance in teams. You will also develop your understanding of decision making,
which is particularly important in critical services.

Data Centre Infrastructure Management, HRM and Organisational Capability Decision Making in Critical Services
Security and Disaster Recovery Development uu Risk identification and mitigation
uu Asset tracking (“Cradle to Grave”) uu Managing human resources for optimal uu Sense-making and management behaviour during
uu Change management performance critical incidents
uu Analysis of virtual/logical systems and how they uu Organisational behaviour uu Response to critical incidents and first response
interact with physical hardware management
uu Developing and managing structures for continued
uu Management & resilience high capacity storage uu Managing consequence
in complex data centres (especially related to capability growth
uu Managing contractor arrangements and a uu Managing human responses during times of crisis
disaster recovery scenarios)
uu Consolidation of resources/locations contingent workforce uu Managing and evaluating service level agreements
uu Optimising physical infrastructure (including space uu Knowledge management (or similar)
mangement) to enable higher capacity uu Critical infrastructure asset management
uu Multi-layered monitoring
uu Future strategic planning via modelling scenarios
uu Physical security & data security
uu Virtual digital security (especially in co-location
environments)
uu Identification of data centre infrastructure risks
and vulnerabilities, mitigation techniques and
recovery policies
uu Governance relating to data protection, safe
harbour and other compliance regimes
uu Evaluation metrics

Year 3 - MA
The final year expands your horizons even further, giving you the chance to develop your thought leadership and address specific business issues. First, in the
“Leadership and Management in Context” module, you will explore themes in the data centre sector and gain an in-depth understanding of issues that are important
to you. Next, you will develop your research skills, giving you the expertise to frame, plan and deliver research - this will provide a platform for your academic studies
and will also enable you to develop new, credible and robust knowledge in your business. Finally, you will put all of your learning into practice by developing and
delivering a major project (“dissertation” or “thesis”). You can look at this as a piece of consultancy work which could address a live issue in your workplace, or be
based on a theme in the data centre sector as a whole. Your major project will be one of the defining moments of your Masters Degree program and could open the
door to further study or career development.

Leadership and Management in Context Research Methods & Post Graduate Major
uu Leadership and CSR Project
uu Technology advancements and implications uu Intellectual and practical skills to frame, plan and
uu Sustainability and environmental issues deliver research
uu Globalisation and offshoring uu Analysis and interpretation of data generated
uu Standards and quality management uu Bringing this into action through a major research
uu Other topics as identified by industry partners project, based on your own interests and providing
a culmination of your work on the Masters program

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5 Days
CNCI COPPER CABLING
BTEC Level 3 Award
(Copper)
Cerfied Network
Cable Installer +
5 Days
=
BTEC Level 3 Award CNCI FIBRE OPTIC CABLING
(Copper & Opcal Fibre) BTEC Level 3 Award
(Op cal Fibre)

Perfect for individuals wishing to acquire the very latest


skills to complete both copper and fibre cable installations

Shaping the future of the Network Infrastructure Sector


Certified Network Cable Installer (CNCI®) 10 Day Program
Program Overview Split into:
The Certified Network Cable Installer (CNCI®) program and certification uu 5 Day CNCI® Copper Cabling Unit
is shaping the future of the network cabling infrastructure industry by uu 5 Day CNCI® Optical Fibre Cabling Unit
introducing professional and industry recognised certification to cable Combined: 50% Theory 50% Practical
installers.
The CNCI® program consists of 408 pages of rich technical content.
The CNCI® is designed for those wishing to demonstrate the highest levels
of knowledge, skills and expertise in network cabling infrastructures. Learner Profile
With a team of professionally trained and CNCI® certified individuals the The CNCI® program is perfect for individuals wishing to acquire the very latest
risks are significantly reduced and organisations can feel confident that skills and knowledge to enable them to complete both copper and fibre cable
installation projects to the highest standards. It is relevant to new entrants to the
their staff are competent to meet today’s industry demands. Employing
cabling industry in addition to those already working within the cable installation
un-trained staff to work on critical projects poses a significant risk to your environment wishing to formalise their skills. Project managers, IT personnel,
business. Employing professionally certified and qualified staff who you installation technicians, network engineers and electricians would all benefit from
can rely on to deliver consistent results, significantly reduces that risk and attending this program.
offers an impressive Return On Investment (ROI) against the cost of the
technical training. Pre-Requisites
CNCI® offers the perfect solution for network cabling organisations to help No previous experience is required to attend this program. However, if you are
working in the network infrastructure industry, it will prove advantageous.
ensure they continue to deliver quality of service and confidence to the
market place, in addition to helping secure an organisation’s professional Program Objectives
reputation. Successful learners will have the knowledge and skills to confidently install, test and
The program is comprehensive and blends a perfect mix of theoretical certify a complete copper and fibre cable installation. This forms part of the entry
level requirement into the Global Digital Infrastructure Education Framework which
study and practical installation, testing and survey exercises providing allows learners to progress their knowledge, education and skills in line with their
the right level of knowledge and skills for both copper and fibre cable career within these fast moving industries.
installation practices. Official CNCI® certification proves that an individual
See www.cnet-training.com to view the Global Digital Infrastructure Education
is qualified to undertake cable installation projects to the highest possible Framework.
calibre whilst working to the current industry standards including BS EN,
TIA and ISO, whilst following the latest codes of best practice. During the Qualification
program learners will also have access to current standards for reference uu BTEC Level 3 Award Certified Network Cable Installer (Copper)
purposes. uu BTEC Level 3 Award Certified Network Cable Installer (Optical Fibre)

In addition, major manufacturers endorse the certification knowing Certification


that it provides the right level of technical knowledge, competence and uu Official Certified Network Cable Installer (CNCI®) certification
confidence to the industry whilst demonstrating capability and credibility. uu Use of CNCI post nominal title
Many also recognise it towards their own product training. uu Use of the CNCI® logo
This program is a must for individuals currently working within, or wishing Certifications are a commitment to life-long learning and offer the perfect portal
to ensure knowledge, skills and certification remain current and up-to-date. Each
to enter, the cable installation and infrastructure environments. Project
certification gained requires re-certifying every three years via an online learning
managers, IT personnel, Installation Technicians, Network Engineers,
management system.
Data Centre Technicians and electrical engineers would all benefit from
attending the CNCI® program. Additional Awards
uu Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
Specialist card (only available in the UK)
uu Continual Professional Development (CPDs)
uu 10 IEEE Continued Education Units (CEUs)

26 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
CNCI® Benefits for Individuals CNCI® Benefits for Business

uu Become one of the elite certified network cable installers in the country uu Competitive edge, certified, qualified and adding value to tender
uu Demonstrate the highest levels of knowledge, skills and expertise in responses
network infrastructure installation uu Confidence that employees have a full and rounded knowledge in
uu Plan individual tasks, and the materials required, accurately and with network infrastructure installation, improving competency and
confidence productivity
uu Demonstrate a sound knowledge of personal health & safety risks and uu Reduced time and material wastage - employees can carry out tasks in an
take practical steps to mitigate them accurate and timely manner
uu Delivering infrastructure installation projects to the highest quality
uuConfidently install copper and fibre cable correctly in accordance with
industry best practice and in compliance with national and international standards resulting in increased client satisfaction and potential repeat
standards business
uu Proficient at selecting the correct products to effectively construct uu Confidence that health & safety best practice is being employed,
pathways and containment systems to support cable infrastructure mitigating the risk of potential red card action or loss of time due to
injuries
uu Install copper & fibre network cable infrastructure projects on time and
within budget, maximising profit potential uu Feel confident that capacity limits are not exceeded, therefore ensuring
value for money and conformance to client requirements
uu Possess the skills and aptitude to test and certify installed copper &
fibre cable infrastructure in accordance with the correct test criteria uu Meet contractual requirements reducing sign off and project hand over
times
uu Ensures that network infrastructure is fully serviceable and meets the
transmission requirements of the network

Certified Network Cable Installer (CNCI®) Topics

Signal Theory Documentation & Labelling


CNCI® Copper Cabling uu Electrical principals uu Floor plans
uu DC current principals uu Naming conventions
Introduction to Structured Cabling
uu Analogue v. digital uu Symbols
uu Cable media types
uu Records
uu Network topologies Health & Safety
uu Categories uu Legislation Testing & Commissioning
uu Workplace risk uu Continuity testing
LAN Hardware
uu Electrical safety uu Certification/acceptance testing
uu PC’s, switches, routers
uu Working at heights uu Level IV testing
Installing Structured Cabling uu Working in confined spaces uu Saving of results to database
uu National and international standards uu O&M manuals
Standards
uu Interpreting drawings
uu Why standards? Practical
uu Risk evaluation
uu Standard bodies, BSI, ISO, CENELEC, TIA/EIA uu Patch cord manufacture
uu Working in containment routes
uu Relationships between standards uu Cable installation
uu Cable installation, cable termination
uu Categories and classes uu Termination techniques UTP/STP
uu Tool and equipment selection
uu Patch panel/outlet termination, Cat 5e/Cat6
Fire Stopping
Network Overview
uu Why fire stop?
uu What is a network?
uu Types of fire stopping
uu Characteristics of a network
uu Three pillars of fire stopping
uu Resource sharing

Cable Fibre Slicing


CNCI® Optical Fibre Cabling uu Construction uu Safety
uu Choice of cable uu Fusion splicer set up and operation
Safely Working with Fibre/General Safety
uu Installation practices uu Singlemode programs
uu LED, VCSEL, laser safety
uu Patchcords uu Multimode programs
uu Fibre preparation hazards, disposal of sharps
uu Splicing in patch panels
uu Hazardous substances Enclosures
uu OSP safety, pits, gas detection uu ODF Fibre Termination
uu General safety uu 19” Splice tray uu Safety
uu Slack fibre management, protection, patch field uu Pigtail manufacture
Network Overview
uu Techniques, cold cure, mechanical splice, fusion
uu History of fibre Standards
splice
uu Advantages uu Standards bodies BSI, ISO, CENELEC, TIA/EIA
uu End-face inspection techniques
uu What is a network? uu Classifications
uu Benefits of a network uu Application distances Fluke CCTT (Fibre)
uu Topologies uu Tier 1 fibre certification (CertiFibre® Pro)
Connectors
uu Why a network? uu Tier 2 fibre certification (OptiFibre® Pro)
uu Connector types
uu Encircled Flux (EF)
Hardware uu Functionality
uu End face inspection
uu Cable construction uu Density (SFF)
uu Set a reference
uu LED, VCSEL, laser sources Outside Plant (OSP) uu OTDR event types
uu Switches, routers, media converters uu Fibre backbone to the LAN uu OptiFibre® Pro link testing
Theory of Light Transmission uu Hardware
uu Optical windows uu Media choice There are a number of individual practical activities
uu Electromagnetic spectrum and assignments leading to a group installation
uu Transmission project.
uu Media choice

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 27
Cerfied Network
Infrastructure Technician

BTEC Level 4
Professional Award

5 Days

Perfect for individuals wishing to extend their


knowledge into the role of Site Delivery Manager

Certified Network Infrastructure Technician (CNIT®) 5 Day Program


Program Overview knowledge; skills and certification remain current and up-to-date. Each
Take your existing network infrastructure skills to new levels allowing certification gained from CNet Training requires re-certifying every three
you to successfully manage, control and deliver major infrastructure years. The process is simple, cost effective and easy via an online learning
projects. management system allowing knowledge to be brought up-to-date to
reflect the very latest changes and technical developments. Re-certified
The Certified Network Infrastructure Technician (CNIT®) program is
learners can also benefit from utilising the latest program material, can
a comprehensive program perfect for those with at least four years of
continue to use the CNIT® logo and post nominal letters for the next three
verifiable experience within the network infrastructure sector, or relevant
years.
qualifications and certifications into a wider project environment.
The five-day program aims to develop the knowledge and skills required Program Content
to perform the multi-faceted role of a site delivery manager. Learners will 50% Theory 50% Practical
greatly enhance their technical knowledge through a complex case study The CNIT® program consists of 244 pages of rich technical content.
mastering the requirements for making survey decisions regarding spaces;
pathways and containment, managing health and safety procedures and Learner Profile
delivering a complex task schedule. They will also gain a valuable insight This program is designed for those wishing to extend their knowledge,
into the need to establish effective communications with key stakeholders. practical hands-on skills, qualifications and certifications into a wider project
A certified CNIT® will be undaunted when dealing with escalations and environment as a Site Delivery Manager with aspirations to progress into roles
problem resolution within a strategic network infrastructure project. such as:
The CNIT® also takes into account the requirements of the current BS EN, uu Site Supervisor (Team Leadership, Health & Safety Management)
TIA and ISO standards, whilst also meeting the architectural and technical uu Site Logistics (Task Management, Stores & Equipment Co-ordination)
requirements. During the program learners will also have access to uu Technical Lead (Surveyor, Resolver, Quality Assurance, Project Closure)
current standards for reference purposes.
Pre-Requisites
Current and emerging networking technologies will also be explored At least four years verifiable experience within the network infrastructure
including Ethernet, Wireless and POE LANs. Principles of Intelligent sector or relevant qualifications. Successful completion of the Certified
Buildings also feature with insights into Building Management Systems Network Cable Installer (CNCI®) program would be an advantage.
(BMS) and Building Automation Systems (BAS).
Program Objectives
Practical hands-on sessions are incorporated throughout this program, Successful learners will have the knowledge, competency and confidence in
including a focus on advanced copper and fibre infrastructure complex site environments.
troubleshooting, wireless survey and wireless network testing tools. The
organisation and management of cable test results through OEM software Qualification
with the latest features and capabilities exploited in detail. uu Internationally and industry recognised BTEC Level 4 Professional Award
On successful completion learners can demonstrate the highest levels of Certified Network Infrastructure Technician
knowledge, competency and confidence in complex site environments, Certification
demonstrating efficiencies in both time and cost, coupled with the uu Certified Network Infrastructure Technician (CNIT®) certification
knowledge of the very latest technical capabilities dominating network uu Use of CNIT post nominal title
infrastructure today. uu Use of the CNIT® logo
A CNIT® can also feel confident that they are progressing through
the Network Infrastructure Education Framework. They also gain an
Additional Awards
uu Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
internationally recognised BTEC Level 4 Professional qualification and
Technician card (only available in the UK)
official CNIT® certification. This certification enters the learner into a uu Continual Professional Development (CPDs)
commitment to life-long learning and offers the perfect portal to ensure uu 5 IEEE Continual Education Units (CEUs)

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CNIT® Benefits for Individuals CNIT® Benefits for Business

uu Can plan tasks and materials with confidence and accuracy uu Increased confidence that your project delivery managers can successfully
uu New and improved technical skills, widening your scope of capability deliver projects with the minimum of supervision and oversight
with up-to-date technology uu Improve confidence in project progression through accurate reporting
uu Greater understanding of project complexity enabling more effective uu Increased customer satisfaction leading to quicker project closure and final
delivery management payment
uu Increased focus on service excellence resulting in a “right first time” uu Greater opportunities for repeat business due to improved quality of
approach service
uu Awareness of stakeholders enabling more effective communications uu A more structured delivery methodology through standardised task
uu Ability to effectively manage teams, resulting in improved team morale planning and strategies
and performance uu Investment in team development, improves morale and job satisfaction
uu Industry recognised qualification and official certification leading to greater staff loyalty
uu Realise cost savings through greater efficiencies

Certified Network Infrastructure Technician (CNIT®) Topics

CNIT® Survey Principles


uu Preparation
Wireless Network Standards
uu 802.11 variations
uu Health and Safety considerations uu IEEE standards
Role of the CNIT®
uu LAN survey uu Frequency bands
uu Role of the CNIT® in:
uu Desktop planning uu Channel overlap
uu The core layer
uu OSP walkthrough
uu The distribution layer Wireless Network Architecture
uu ISP walkthrough
uu The access layer uu Requirements for a wireless solution
uu WLAN surveys
uu Wireless LAN and WiFi defined
Fundamentals of Datacommunications
Cabinets and Containment uu Wireless network types:
uu Datacommunications network structure
uu Cabinet structure and components uu Wireless LAN (WLAN)
uu 7-layer OSI model
uu Containment choices, types and construction uu Wireless MAN (WMAN)
uu Ethernet
methods uu WiMAX
uu Frame format
uu Separation of services uu Propagation and attenuation
uu IP Addressing
uu Wide Area Network (WAN) protocols Fixings Advanced Infrastructure Troubleshooting
uu Fixing choices, types and construction methods - Copper
Networking Principles
uu Tools uu Custom setup
uu Benefits of networking
uu Deflection calculations uu Standards based setup EN vs TIA
uu Network characteristics
uu Structural support uu 3db/4db rule test and prove
uu Modern network components
uu 3-level architecture Fire Stopping uu Alien crosstalk plan and test
uu Regulations uu 10% over length testing
Ethernet uu POE testing
uu Compartmentation
uu 100BaseT/1000BaseT uu Data centre test requirements
uu Fire stopping types
uu 10GBit ethernet uu Hands-on practical session for copper testing
uu 40/100G ethernet Outside Plant using latest industry test equipment
uu Bandwidth/distance considerations uu PPE
uu Cable pits and manholes Advanced Infrastructure Troubleshooting -
Standards Fibre
uu OSP pathways
uu Defining standards uu Loss budgeting
uu Building entrance facilities
uu Governance and compliance uu Passive optical networks
uu Segregation
uu BS EN 50173 series uu OM mismatch
uu BS EN 50174 series Additional Network Architecture uu OTDR custom setup
uu Structural hierarchy uu Building Management Systems (BMS) uu OTDR test and downloads
uu Technical requirements uu Building Automated Systems (BAS) uu OLS/OTP test and documentation
uu VoIP uu OTDR/OLS vs application testing
uu Power Over Ethernet (POE) uu Hands-on practical session for fibre testing using
CNIT® Program Breakdown latest industry test equipment
OEM Software Project Structure
uu Complex project structure
Advanced Copper Testing uu Project creation
uu Importing test results
Advanced Fibre Testing
uu Cloud access
WAP Survey Activity uu Re-certification
There are two case studies to be completed within
LAN Survey Activity the program time frame, in support of the LAN and
Technical Theory WLAN surveys.

Case Study
Capabilies
Site Supervision: Team Leadership
CNIT® Role and Capabilities Health & Safety Management

Site Logiscs Manager: Task Management


Cerficaon Role Stores & Equipment Co-ordinaon

Technical Lead: Surveyor


Resolver
SITE DELIVERY MANAGER Quality Assurance
Project Closure

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 29
Cerfied Network
Infrastructure
Design Professional
BTEC Level 5
Professional Award
=
PROFESSIONAL UNIT
3 Days

+
CORE UNIT
5 Days Perfect for telecommunications & data communications
Cerfied Network engineers within network cabling design & installation
Infrastructure Design

Certified Network Infrastructure Design Professional (CNIDP®) 8 Day Program

Program Overview Split into:


Learn how to complete a detailed campus network design project and uu 5 Day Certified Network Infrastructure Design (CNID®) Core Unit
deliver this to the market via an effective tender response. uu 3 Day Certified Network Infrastructure Design Professional (CNIDP®) Unit
The Certified Network Infrastructure Design Professional (CNIDP®) is a full and Combined: 40% Theory 60% Practical
comprehensive program that equips network infrastructure professionals The CNIDP® program consists of 172 pages of rich technical content.
with the knowledge, skills and confidence to deliver complex infrastructure
design projects from inception through to customer hand-over. Learner Profile
This program is designed for telecommunications and data communications engineers within
The importance of collaborative working with key stakeholders is also the network cabling design and installation environment, and those wishing to extend their
emphasised to ensure that the optimal internal and external network skills, knowledge, qualifications and certifications in relation to the planning and design of
infrastructure solutions are delivered, offering flexibility and resilience across cable systems within different environments. Learners will have sound knowledge of copper
and fibre optic cabling infrastructure and awareness of networks, inside plant and outside
a wide range of services, ensuring that network performance is maximised
plant. They will also have an understanding of how relevant standards are applied to design.
to meet the customer’s specified Key Performance Indicators (KPIs).
The core part of this program, the Certified Network Infrastructure Design Pre-Requisites
To attend this program, it is highly recommended that individuals have 5 years experience
(CNID®), explores the complex issues involved when designing whilst planning of working in the digital infrastructure sector, working in an installation or surveyor role.
for both Inside Plant (ISP) and Outside Plant (OSP) network infrastructures In addition, knowledge of current cabling and network standards will be required; research
examining the role of the designer and the multitude of disciplines required prior to attending the program will be of benefit. Relevant professional qualification(s) would
to deliver a multifaceted design to meet the customer requirements. also be advantageous.

Learners will benefit from understanding the design life cycle (from concept Program Objectives
to design completion), including the analysis of the customer needs, the site Successful learners will gain in-depth knowledge and supporting skills to confidently
survey process and detailed structure of a final design document. deliver detailed design documentation and the process of evolving a customer Statement
of Requirement (SOR) into an accurate and successful tender response document. Learners
The professional part of this program, the Certified Network Infrastructure gain an understanding of the importance of national and international standards and can
Design Professional (CNIDP®), is designed to significantly elevate the confidently apply them to design projects. Learners will also know how the tender document
knowledge and skills of the learner within the project delivery life cycle. The is processed and the assessment criteria involved.
program explores the complex issues involved in completing a response to a Program Requirements
Request for Quotation (RFQ) or Invitation to Tender (ITT). Learners are required to bring a laptop with internet connectivity.
Learners will benefit from gaining an understanding of all aspects of Qualification
the tendering process from RFQ/ITT through to Tender award, and will uu Internationally and industry recognised BTEC Level 5 Professional Award Certified
understand the importance of the bid evaluation process and appreciate the Network Infrastructure Design Professional
need for thorough, detailed and accurate submittals to the client’s project Certification
team.
uu Official Certified Network Infrastructure Design Professional (CNIDP®) certification
Elements such as calculating accurate project delivery costs, creating uu Use of CNIDP post nominal title
comprehensive implementation plan and handover criteria will be examined uu Use of the CNIDP® logo
in detail and provide a thorough overview of all elements involved in Certifications are a commitment to life-long learning and offer the perfect portal to ensure
producing a successful tender response document. knowledge, skills and certification remain current and up-to-date. Each certification gained
requires re-certifying every three years via an online learning management system.
The CNIDP® also takes into account the requirements of the current BS EN,
TIA and ISO standards. During this program learners will also have access to Additional Awards
current standards for reference purposes. uu Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
Designer card (only available in the UK)
The CNIDP® program is classroom based and led by one of CNet Training’s uu Continual Professional Development (CPDs)
expert Instructors. uu 5 IEEE Continual Education Units (CEUs)

30 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
CNIDP® Benefits for Individuals CNIDP® Benefits for Business

uu Make effective design decisions based on detailed client uu A right-first-time approach that is technically accurate in all
requirements that demonstrates compliance with national and aspects
international standards uu Confidence that design decisions are clearly represented
uu Deliver detailed drawings that accurately depict network enabling the prospective client to assess technical compliance
infrastructure components with the statement of requirements
uu Generate a precise bill of materials detailing all infrastructure uu Costs are clearly and accurately communicated to the
material requirements by type and quantity, including complex prospective client mitigating the risk of variations and change
cost calculations requests during implementation
uu Specify the requirements for project documentation in support
of progression and closure

Certified Network Infrastructure Design Professional (CNIDP®) Topics

Core Unit Site Survey


uu Site survey process
Fire Stopping
uu Types & specifications
uu Greenfield and brownfield impacts uu Mechanical and non-mechanical
Design Principles
uu Formulation of site survey report uu Regulations and testing
uu Assess requirements
uu Information gathering Cabling Sub-systems (ISP & OSP) Bonding & Earthing
uu CDMQ uu OSP cabling uu Regulations
uu Constraints uu Backbone cabling uu Protective Earth (PE)
uu Capacity planning uu Horizontal cabling uu Equipotential bonding
uu Network cabling uu Electrical and UPS
Standards
uu Standards organisations Network Architecture Test & Commission Specification
uu Cabling standards uu Ethernet uu Commissioning process
uu Installation standards uu VoIP uu Certification test methods
uu Electrical standards uu CCTV uu Testing standards
uu Network and application standards uu Wireless
uu Building Information Modelling (BIM) uu Access control
uu Environmental management
Spaces & Working Areas
uu Fire alarms
uu Building Entrance Facility (BEF)
uu Main Equipment Room (MER) Pathways & Containment
uu Building Distributor (BD) uu Cable distribution systems
uu Floor Distributor (FD) uu Raised access floor
uu Horizontal/work area distribution uu Confined spaces
uu OSP cable duct systems

Professional Unit Bid Evaluations & Contract Negotiations


uu Bid evaluation techniques
Commissioning & Closure
uu Commission and test sequence
uu Shortlist interviews uu Test results and documentation
Understand the Design Process
uu Contract negotiations uu Snag/punch list process
uu Roles of the design team
uu Contract award uu Customer handover
uu Design stages
uu Customer training
uu Contracts Project Execution uu Project closure process
uu Tools and traits for success uu Project delivery cycle
uu Contractual and professional obligations Throughout this program learners will work on an
Customer Requirements Assessment
uu Project scope and schedule individual campus based case study.
uu Conducting customer interviews
uu Quality assurance/change management
uu Identifying key stakeholders
uu Installation and test sequences
uu Needs analysis
uu Communication plan
uu Scope, plan and schedule
uu Manage stakeholder expectations
ITT/RFQ Development
Administration, Documentation & Plans
uu RFP/RFQ objectives and structure
uu Identification systems
uu Formulation of RFP/RFQ
uu Test results and reports
uu Scope review
uu As-built documentation
uu Bid submission
uu Hand-over process
uu Change management
uu Warranty compliance

Advancing Data
Center Professionals

Associate
College

CORPORATE
PARTNER
EDUCATIONAL PARTNER

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 31
Certified
Telecommunications
Project Management

BTEC Level 4
Professional Award

30 Hours
Distance Learning
Perfect for individuals looking to improve the overall
performance of their telecommunications projects

Certified Telecommunications Project Management (CTPM®) 30 Hours Distance Learning

Program Overview Learner Profile


Project management adds value by improving the execution of strategy This unique distance learning program is targeted at individuals looking to
through repeatable, reliable performance and standardisation. improve the overall performance of their telecommunications and data centre
projects. Suitable for those with experience of telecommunications planning,
It brings integration of resources within an organisation through installation and maintenance within a data centre environment, the program
the removal of silos and facilitates improved communication and addresses how to successfully design, develop, execute and close a project.
collaboration. It also reveals opportunities for efficiency, savings and
improved quality through the project life cycle. Pre-Requisites
Experience within data centre operations or management or
The CTPM® program is designed to enable learners to ensure good project telecommunications planning, installation and maintenance.
management that will, in turn, help the result of the project improve the
receiving organisation’s performance. Program Objectives
Learners will discover how to develop a project initiating process and create,
Program Structure explain and execute a project planning process. They will also have the
CTPM® is based upon the global standard for project management, confidence to implement measures to monitor and control it and have the
ability to carry out a project closing process.
the PMI’s PMBOK® and adds technical input from The Global Digital
Infrastructure Education Framework. This combination delivers a Qualification
unique non-generic project management education program designed uu Internationally and industry recognised BTEC Level 4 Professional Award
specifically for the real world of telecommunications design, planning Certified Telecommuncations Project Management
and installation. It consists of nine learning modules covering the five
processes of the PMBOK®. Certification
uu Official Certified Telecommunications Project Management (CTPM®)
CTPM® is an asynchronous, distance learning program with Instructor certification
support, delivered on CNet’s learning management system. Each module uu Use of CTPM post nominal title
has a quiz and there are seven assignments for completion that are uu Use of the CTPM® logo
synchronised with the learning modules. They are assessed individually Certifications are a commitment to life-long learning and offer the perfect
and go on to create a complete project plan: portal to ensure knowledge, skills and certification remain current and up-to-
uu Project quality management - what do your customers actually want? date. Each certification gained requires re-certifying every three years via an
uu Project risk management - what can possibly go wrong? online learning management system.
uu Project scope management - what are we delivering? And more
importantly, what are we NOT delivering? Additional Awards
uu Project human resource management - the right people, with the uu Eligibility for an ECS (Electrotechnical Certification Scheme) Datacomms
right tools, fully trained and working together safely; easy Manager card (only available in the UK)
uu Project integration management - bringing it all together uu Continual Professional Development (CPDs)
uu Project time management - what comes first and what comes last? uu 3 IEEE Continual Education Units (CEUs)
uu Project cost management - how will you ensure that you come in on
budget? We used the training for the CTPM® as a team
There is a final quiz covering all topics, and that contributes to the building event... I’ve got to say that the whole
overall result. experience was thoroughly enjoyable and sparked
some interesting conversations.
DATA CENTRE MANAGER

32 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
Competency & Confidence
Assessment Modelling

The World’s First Competency & Confidence Assessment Modelling (CCAM®) Tool for the Data Centre Sector
available only from CNet Training.
Risk affects every organisation, although the types of threats that businesses face will depend on varying factors, yet many businesses
struggle to accurately identify and counter risks effectively.
CNet has launched the world’s first Competency and Confidence Assessment Modelling (CCAM®) Tool for the data centre sector and has the
ability to revolutionise the way data centre managers identify, manage and mitigate people risk.
The CCAM® Tool provides real-time analysis of both competence and confidence for individuals and teams and exposes root causes of
employee behaviour (positive and negative) in data centre facilities. Its proven complex software, which is supported by a team of
psychologists and operates within International Test Commission guidelines, works through various criteria to identify people risk. It focuses
on where individuals’ real skills, knowledge and ability gaps are and, through subsequent targeted intervention, behaviour can be positively
changed and subsequently risks reduced.
The results of each assessment allow the right course of development action to be planned and taken to address individuals’ weaknesses,
and with the ability to take the CCAM® Tool assessment again post-development, it ensures any costs incurred have been utilised effectively,
thus maximising the opportunity to achieve ROI. It can also be used as a valuable pre-employment tool allowing managers to understand the
development investment required for potential new staff.

Is your business at risk? The CCAM® Tool provides an analysis of, and scores, each
individual within your team to identify:
On average 79% of all staff pose some or significant risk to the
business - this risk can be mitigated. uu Current employee behaviour
uu What each employee - UNDERSTANDS, DOES NOT
UNDERSTAND, MISUNDERSTANDS, including current
What is CCAM®? confidence levels
uu An SaaS based people risk platform
uu Which employees are going to - apply what is RIGHT,
uu Identifies, manages and mitigates people risk
apply what is WRONG
uu Provides real-time analysis of both competence &
uu Where the knowledge, skills and ability gaps are
confidence for individuals and teams
uu Where the risk is
uu Identifies misplaced confidence
uu Where development budget needs to be allocated
uu Exposes the root causes of employee behaviour in
uu The scoring provides a thorough overview of each
mission critical environments
individual and your entire team. You set an ideal score to
uu Helps to manage and build teams and competencies
show where you would like to be and this can be used as a
uu Uncovers skills, knowledge and ability gaps
benchmark against
uu Saves money whilst maximising ROI

Understand/Confidence Graph
Below is an example of the underpinning knowledge assessment of Data Centre Technicians and Supervisors outlining the average level
of understanding and confidence for an individual and shows the understanding benchmark.

Data Centre Technicians and Supervisors - Underpinning Knowledge Assessment


Topic Understanding/Confidence Outcome
10 20 30 40 50 60 70 80 90 100

Data Centre Funconality

Design and Standards

Operaonal Systems and Processes 

Availability and Constraints 

Cricality 
Legend
Understanding Understanding Benchmark Confidence Previous Understanding

 Misunderstanding - High Risk  Misunderstanding ? Not Sure of Topic  Some Understanding Under Confident Knowledge Confidently Knowledgeable

  www.cnet-training.com/ccam

UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com 33
Associate
College

CNet is an Associate College of Anglia Ruskin University (ARU) in Cambridge, UK

What is an Associate College?


An Associate College status confirms a long-term working relationship
with the University with the intention of providing quality education
opportunities with a commitment to lifelong learning. CNet has Associate
worked closely with Anglia Ruskin University (ARU) in Cambridge, UK, College

for a number of years and this status confirmed the company’s full Masters Degree in Data Centre
responsibility for the design and delivery of the world’s only Masters
Leadership and Management
Degree in Data Centre Leadership and Management. The Masters
Degree qualification is still awarded by ARU with a full graduation 3 YEARS DISTANCE LEARNING
ceremony, and this high level qualification continues to be recognised
with the same integrity of all the other ARU qualifications.
The Associate College status carries with it robust quality and academic standards, which CNet is proud to uphold. ARU
undertake on-going inspections to ensure the Masters Degree program continues to reach desired quality standards,
and, being a CNet program, it also conforms to the ISO standard that CNet adheres to. This quality focus ensures
learners can be confident that they are receiving the best education possible.

What are the Benefits of the Associate College Status for CNet?
uuIt provides full responsibility for the Masters Degree program content to be designed and delivered by CNet,
ensuring content can evolve and be updated in-line with sector requirements and reflect the latest trends and
sector focuses
uuCNet treat the content design of the Masters Degree program inline with all the technical education programs
from The Global Digital Infrastructure Education Framework, whereby the content is regularly reviewed,
refreshed and scoped in collaboration with global influencers and leaders from the industry itself
uuCNet can also promote the Associate College status alongside the University’s name and logo

Advancing Data
Center Professionals

Associate
College

CORPORATE
PARTNER
EDUCATIONAL PARTNER

34 UK Tel: +44 (0)1284 767100 | US Tel: +1 302-526-1977 | Web: www.cnet-training.com | Email: info@cnet-training.com
Clients
CNet is under confidentiality with many clients, however here are some we can mention:

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The Global Leader in Technical Education for the Digital Infrastructure Industry

EMEA HEAD OFFICE US & LATAM Regional Office ASIA & APAC Regional Office
CNet Training Ltd CNet Training Corporation CNet Training Singapore Pte Ltd
Park Farm Business Centre 910 Foulk Road, Suite 201 30 Cecil Street
Fornham St Genevieve New Castle County 19-08 Prudential Tower
Bury St Edmunds, Suffolk, IP28 6TS Wilmington, Delaware, 19803 Singapore, 049712
Tel: +44 (0)1284 767100 Tel: +1 302-526-1977 Email: asia-apac@cnet-training.com
Email: info@cnet-training.com Email: us@cnet-training.com

www.cnet-training.com
36

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