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Good Jobs and Social
Services
How Costa Rica achieved the elusive
double incorporation
and
Diego Sánchez-Ancochea
University of Oxford
©United Nations Research Institute for Social Development, Geneva 2013
Softcover reprint of the hardcover 1st edition 2013 978-1-137-30841-2
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Notes 145
References 154
Index 170
vii
List of Figures
viii
List of Figures ix
x
Acknowledgements
Due to our many obligations during the past two years, the writing of
this book had to be postponed several times. That it finally sees the
light is entirely due to Yusuf Bangura’s persistence. Yusuf coordinated
the comparative UNRISD research on poverty and public policy regimes
which led to several papers on the Costa Rican case. What was ini-
tially to be an edited book ended up becoming part and parcel of our
collaborative research at the Universities of Costa Rica (Institute of
Social Research) and Oxford on the building of universal social policy
and its links to the economic regime. All along Yusuf was very support-
ive of our decision to write a monograph that could place Costa Rica’s
success in comparative perspective and also illustrate how achievements
and tension tend to go hand in hand. Yusuf also pushed us to clarify
the role of South Korea and rethink the role of democratic institutions
in our account.
We are much in debt to Jorge Vargas Cullell and to Aaron Schneider for
their time and perceptive inputs. Jorge accompanied this project from
the very beginning. His take on the interrelations between the Partido
de Liberación Nacional (PLN) elite and the process of state building has
been particularly valuable to work on our argument around market and
social incorporation. From him we have learnt a lot about how to think
about politics in Costa Rica and other parts of Latin America. Aaron
Schneider read our manuscript at a late stage in record time – a sign of
his impressive generosity. We really appreciate his positive reaction but
also his ability to identify key weaknesses of the book and offer solu-
tions. Thanks to him, we hope to offer a more sophisticated discussion
of what market incorporation is, a clear statement of how the process of
state building took place and a more rigorous presentation of conflicts
within the elite and the role of international factors.
Benedicte Bull went out of her way to take time from her busy sched-
ule to read two of the chapters and make invaluable comments about
the role of industrialists and their relation to the PLN. In a very pleas-
ant dinner conversation in San Francisco while we attended the LASA
conference, we received great encouragement from Fabrice Lechouq,
who rightly pressed us to strengthen the empirical bases of our argu-
ment and consider parts of his own work and that of others that we
have missed. Jose Cordero read chapter 2 and provided useful inputs
xi
xii Acknowledgements
xiv
List of Acronyms xv
1
2 Good Jobs and Social Services
Costa Rica’s case is also relevant because since the 1980s it has experi-
mented growing tensions and struggles to maintain the double incor-
poration. During the last three decades, Costa Rica’s economic policy
regime has experienced contradictory transformations, particularly in
its economic landscape. On the one hand, the country has built more
dynamic comparative advantages. On the other hand, the number of
informal, poorly paid jobs (that is, inappropriate market incorpora-
tion) has expanded rapidly. The social policy regime has remained
more stable in terms of guiding principles and formal design, but the
quality of services has diminished and the presence of private services
has increased. Costa Rica’s overall performance is still more satisfactory
than that of many other developing countries – including those that
embraced neoliberalism more enthusiastically – but sustaining the
country’s past record is proving harder than ever.
How has Costa Rica achieved its unique success in accomplishing
the double incorporation? Why has the social policy regime been more
resilient than the economic regime in recent times? What lessons can
other small developing countries learn from Costa Rica? This book
addresses these questions by looking at the policy regimes adopted
between 1950 and 1980, during Costa Rica’s period of expanding
incorporation (which Solís (1992) and Rovira (2001) addressed as the
“Golden Age”), and examining the changes the country has undergone
during the more recent period we refer to as stagnant incorporation. We
first describe policies from both periods and then explore the underly-
ing factors that determined those policies.
The economic policy regime involves a set of policies and institu-
tions that are relatively stable, influencing the characteristics of the
economic structure and thus the process of market incorporation. An
economic policy regime may be driven by various primary goals (like
growth or distribution) and rely on various funding sources. By social
policy regime we refer to the set of policies and institutions that shape
social incorporation through transfers and services and are relatively
autonomous from people´s participation in the economy. These may
rely on various guiding principles to allocate resources (such as needs
or citizenship); types of programmes (based on transfers or services);
means for services delivery (whether public, private or mixed); levels of
benefits (more or less generous) among others. Policies and institutions
interact in complex ways that may change over time.
In explaining why the Costa Rican state adopted these policies, we
acknowledge the importance of long-term, historical factors and also
the role of democracy. Yet we consider and attach more importance to
4 Good Jobs and Social Services
Since the 1980s and until very recently, much of the mainstream lit-
erature on poverty and inequality focused on the need to improve
social conditions through community-based projects and redistribution
policies and did not pay sufficient attention to the labour market. The
Millennium Development Goals, for example, had employment as a
target but not as a primary goal and the literature on multidimensional
poverty has tended to downplay the role of income generation. This is
unfortunate because in any market economy, good jobs do represent
the fastest and most stable way out of poverty. As Alice Amsden puts
it in a provocative 2010 article “A job is a ticket out of misery and
into the middle class… [For example] [i]n all of India’s manufacturing
industries except one (‘machine repair’), the ‘formal’ sector, where paid
employment predominates, is almost three times more productive than
the ‘informal’ sector, where most anti-poverty money goes” (Amsden,
2010: 58). Yet many developing countries have failed to promote
employment-creating growth paths. In many parts of the world the
A Country That Tamed an Elusive Challenge 5
informal economy still accounts for half of the total gross domestic
product and low-productivity services and subsistence agriculture
remain employers of last resort. The lack of incorporation to formal
employment leaves workers with low wages, vulnerable labour condi-
tions and limited access to skill upgrading and social rights.
The relationship between well-paid employment and income inequal-
ity is also clear, albeit complex. In Latin America, for example, high lev-
els of inequality can be partly explained by the existence of segmented
labour markets in which a selected minority has access to good jobs in
manufacturing or modern services while a majority is condemned to
the informal sector. Good jobs, however, may not be enough to reduce
income inequality. We can easily envision scenarios under which new
formal jobs expand rapidly but wages of skilled workers and profits
grow as fast or even faster, therefore leading to less equity. Exclusive
dependence on market income will also leave low- and middle-income
groups exposed to unpredictable and costly risks (for example, accidents
and sickness), to risks that are hard to cope with on an individual basis,
such as aging and disability, and therefore to sharp reductions in living
standards. This is why social incorporation through social services is
also important.
In summary, the reduction of poverty and inequality over the long
run depends simultaneously upon incorporation in the market and
protection from the market. People need to secure a stable income to
increase their level of consumption and meet household demands;
market incorporation does not simply refer to having a job but to the
successful creation of well-paid, formal jobs for a majority of the popu-
lation. Under this definition people in informal and/or badly paid jobs
have not been successfully incorporated in the labour market. Economic
growth is a necessary condition for market incorporation but must go
hand in hand with structural change and attention to job creation as
an objective in and of itself.
At the same time, people also long for certainties that cannot be eas-
ily purchased on an individual basis and thus involve access to social
income as a matter of right, regardless of market participation. The
latter is important for a number of reasons. At any given point in time
most people do not participate directly in the market economy either
because they are too young, too old, sick or disabled. Economic cycles
are also unstable: they come and go and people need to have safety
nets as a buffer against economic uncertainty. Incorporation into the
market economy requires the formation of “human capital”, something
most people may not be able to afford privately and/or are not always
6 Good Jobs and Social Services
provided effectively by the market. Last but not least, each country
explicitly or implicitly sets a certain “floor” of social rights, whether
thin or thick, that cannot be left up to market forces or be solely tied to
firm-based benefits.
Social incorporation requires both basic social services and social pro-
tection. Basic social services are designed to create basic skills and capaci-
ties; social protection includes provisions to cope with sickness, old age
and other events that enable people to engage in income-generating
activities. The former comprises basic education, primary healthcare
(including reproductive health, population and nutrition programmes),
and potable water supply and sanitation (Ganuza et al., 1999). The lat-
ter involves contributory and non-contributory pensions and health
insurance. A large body of literature argues that the delivery of basic
social services and social protection should follow universal principles
to maximize its positive effect on social incorporation. This well-estab-
lished scholarly work defines universalism in terms of high coverage,
assuring that everyone benefits from high quality and generous income
transfers and services (as understood in that particular context), under
unified, nation-wide systems (Esping-Andersen, 1990; Huber and
Stephens, 2001; Korpi, 1983).
According to UNRISD (2010: 139), “the more universal a programme
becomes in terms of coverage, rules of access and membership, and
adequacy of benefits, the greater the potential for redistribution, risk
pooling, cross-subsidization, efficiency gains and quality control.”
Universalism has at least three advantages over other approaches to
social delivery. First, whether it is schooling or healthcare, individu-
als from all income levels and personal characteristics end up sharing
a similar treatment based on their condition as citizens. Second, the
middle class is more likely to support services they benefit from – and
the social spending associated with these services – whether these ser-
vices are tailored for specific groups or the population at large. When
the middle class supports universal policies their mobilization capacity
ends up benefiting low-income groups as well. Third, this cross-class
alliance is helpful not only to broaden access to state policy but also to
guarantee good quality. Thus, the resulting expansion of transfers and
services in health and education would have a substantial redistributive
effect, thus creating a virtuous circle for social incorporation (Huber,
2003; Mkandawire, 2006).1
In many instances, the expansion of universal policies is not enough
to guarantee access by low-income groups. Those most vulnerable may
require affirmative action to assure their effective incorporation into
A Country That Tamed an Elusive Challenge 7
Beginning in the 1930s and accelerating after the Second World War,
many developing countries experienced significant processes of trans-
formation. Driven by a rapid process of urbanization and increasing
state intervention, new manufacturing and service jobs were created
and new social institutions were founded, particularly in the largest
Latin American countries and in some East Asian growth miracles. In
an influential book on Latin America’s socio-economic development,
Draibe and Riesco (2007; 2009) address what they refer to as “state devel-
opmentalism” and its success. In their view, “a number of states explic-
itly assumed the twin challenges of bringing both economic and social
progress to societies that were mostly agrarian… Developmentalism
shows quite impressive achievements on both counts in many coun-
tries. By the 1980s, many states had built basic institutions, infrastruc-
ture and industries. Most importantly, they were remarkably active in
changing the region’s social structures” (Draibe and Riesco, 2009: 332).
State developmentalism was even more successful in South Korea and
other East Asian countries where a rapid process of structural change
and economic growth moved countries out of poverty.
The importance of this process of rapid urbanization and social change
and its impact on market and social incorporation in large parts of the
developing world is unquestionable. In particular, there is no doubt that
the East Asian newly industrializing countries (South Korea, Taiwan,
Hong Kong and Singapore) achieved impressive outcomes in terms of
market incorporation driven by rapid economic expansion. All four
countries witnessed a fast expansion of employment and real wages:
between 1960 and 1973, total employment grew by an annual average
of 11 per cent in South Korea and 8 per cent in Taiwan, compared to
less than 2 per cent in Argentina and less than 1 per cent in Chile (Lin,
1988). Rapid economic expansion in these economies resulted in labour
8 Good Jobs and Social Services
(for instance, public subsidies for rice were high), protection of specific
sectors, and firm-based entitlements in his analysis of the welfare state.
Yet most of these interventions are commodification (and thus aimed at
market incorporation) rather than decommodification strategies (aimed
at social incorporation): agricultural subsidies depended on people’s
production strategies and firm-based entitlements were only received
by workers in large firms.2 In many areas, such as pensions and pro-
poor subsidies, social policy did not allow East Asians to reduce risk
and vulnerability independently of the labour markets with negative
consequences on people’s well-being (Deyo, 1989).3
The process of social and economic development in Latin America
was less impressive than in East Asia and market and social incorpo-
ration was incomplete. During the post-Second World War era, low
agricultural productivity led to rapid migration to urban settings where
new, capital-intensive industries failed to create enough jobs. Levels of
informality and underemployment remained high (although less so in
Argentina, Chile and Uruguay than in Brazil or the Andean countries)
and by 1980, two-fifths of Latin American jobs were in the informal sec-
tor (Tokman, 2001). Wage growth was uneven but, overall, lower than
in East Asia: between 1960 and 1973 real wages grew by an annual aver-
age of 1.8 per cent and 1.3 per cent in Chile and Argentina compared to
7.4 per cent in Taiwan and 5.7 per cent in South Korea (Lin, 1988).
Social incorporation in Latin America, particularly in the pioneer-
ing countries of Argentina, Uruguay and Chile, was in many respects
stronger than in East Asia. By the 1970s, more than two-thirds of the
population benefited from social security systems and almost all chil-
dren were vaccinated against tuberculosis in their first year, attending
primary school by the age of 6 (Filgueira, 2005). In terms of social
spending, these three countries, along with Brazil, had the largest wel-
fare states in the periphery; between 1973 and 2000, social spending was
above 14 per cent of GDP, compared to just 5.7 per cent in Singapore
and 4.3 per cent in South Korea (Segura-Ubiergo, 2007).
Unfortunately, like market incorporation, social incorporation was
truncated along occupational status (Huber, 1996). The Latin American
“Bismarckian” welfare regimes created “occupationally fragmented
schemes” (Seekings, 2008: 25) pivoting around formal employment
and excluding the urban and rural poor. Public servants, professionals
and formal, urban employers were incorporated first to social secu-
rity, benefiting from the more generous benefits. Self-employed and
informal workers entered into the system later if at all (Filgueira, 2005).
In Argentina, social insurance programmes “for less influential and
10 Good Jobs and Social Services
1 2 1 2 1 2 1 2
sectors have suffered from trade liberalization and the lack of state
support and have experienced limited productivity growth. Informal
employment has increased faster than formal employment and mar-
ket incorporation has not improved nearly as much as in the previous
period (see Chapter 2).
The changes in social policy regime have been less significant, with few
parametric reforms in pensions (Mesa-Lago, 2007), managerial changes
in healthcare (Martínez Franzoni and Mesa-Lago, 2003) and the intro-
duction of additional targeted measures like a conditional cash transfer
programme. At the same time, insufficient funding has affected the qual-
ity of many social services like health and secondary education and, in
many cases, has led to a reduction in the total value of pensions.
Despite these changes and challenges, Costa Rica was less affected
than many other Latin American countries by the neoliberal reforms.
While countries like Argentina and Chile experienced dramatic revers-
als in their previous developmentalist trajectory (Draibe and Riesco,
2007), Costa Rica was able to preserve many of its previous achieve-
ments. Informality is still lower than in neighbouring countries and
the middle class larger. The record in terms of social incorporation
is particularly remarkable and most people maintain access to public
education, health and pensions. Yet tensions within and between the
social and economic policy regimes are growing and could ultimately
question the survival of one of the most exceptional cases in the devel-
oping world.
Poverty decreased in the 1990s and remained stable in the 2000s, around
21 per cent. In 2004 there were, in absolute numbers, 234,000 poor
households and one million poor people in the country (Estado de la
Nación, 2004).
Available studies offer useful descriptions of contemporary poverty
and show that market incorporation is currently less successful than
social incorporation. The poor are predominantly members of rural
families with a large number of children and, in many instances,
headed by women. Poverty is also associated with less successful entry
into the labour market, especially among low educated males. Poor
people tend to work in temporary, informal or agricultural jobs, espe-
cially in traditional activities. In general, children of poor families do
attend primary school while enrolment in secondary school is more
limited and exhibits shortfalls when compared with other income
levels and regional performance. On the other hand, when it comes to
healthcare, poor households do have access to the full range of health
services (Rama, 1994; Sauma 2004; Taylor-Dormond, 1991; Trejos and
Montiel, 1999).
Between 1950 and 2005, inequality underwent two primary phases:
drop and stability until the 1970s followed by moderate increases from
the mid-1970s to the mid-1990s and more persistent and significant
expansions in the last decade. The Gini coefficient was first measured in
Costa Rica in 1962 for the metropolitan area of San Jose. Values reported
were 0.29 for inequality among people and 0.31 for inequality among
families (Quintana, 1962). There are questions on data reliability since,
at the same time, the Economic Commission for Latin America (now
Economic Commission for Latin America and the Caribbean, ECLAC)
60%
50%
40%
30%
20%
10%
0%
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
reported a Gini coefficient of 0.48 for the same metropolitan area and
of 0.52 for the country at large. The latter was similar to the coefficient
reported for France; less equitable than the coefficient reported for
Norway, the United Kingdom, the United States and the Netherlands;
and more equitable than the Latin American countries in the sample
(Mexico, El Salvador, Venezuela and Peru) (ECLAC, 1970).6
Ten years later, in 1971, the University of Costa Rica reported an
improvement in income distribution as compared to ECLAC’s previous
measure. The Gini coefficient was 0.44 for both the country and the
metropolitan area. The study indicated that the 10 per cent of fami-
lies with the highest income had average earnings that were 16 times
greater than those of the 10 per cent of the poorest families in the coun-
try. The top 10 per cent had earnings that accounted for a third of the
total income of the country while the earnings of the lowest 10 per cent
accounted for only two per cent of total income (Céspedes, 1973).
Between 1961 and 1971 the 60 per cent of the families with the low-
est income had gone from securing 34 per cent to securing 44 per cent
of the total national income. Meanwhile, the better off had experienced
a reduction from 46 per cent to 34.4 per cent and the 30 per cent of fam-
ilies within the lowest income level did not experience any significant
changes (9.6 per cent in 1961, 9.8 per cent in 1971) (Céspedes, 1973).
Between 1971 and 1974 levels of inequality showed no significant
changes. Costa Rica maintained an intermediate place within the world
ranking in terms of both relative and absolute inequality (Céspedes,
1979). In 1974 the families with the highest income level had monthly
earnings 23 times greater than those with lowest earnings (9,458 colones
versus 417 colones).
Inequality increased in the late 1970s and even more during the
1980s – when our statistical series become more precise. At the begin-
ning of the 1980s income inequality was 0.35 with a temporary rise
between 1981 and 1982 (Figure 1.2). During these years Costa Rica
confronted its worst economic crisis in recent history, one associated
with increases in the price of petroleum and the external debt as well
as a fall in production and an increase in unemployment. Still, the
Gini coefficient reflected a more moderate concentration of income
than in most other Latin American countries at this time (Trejos and
Elizalde, 1986).
At the peak of the economic crisis, the poorest 10 per cent of house-
holds received less than 2 per cent of the total income and the richest
decile, 37 per cent. More than half of all household income was appro-
priated by the richest 20 per cent, while close to 70 per cent of all
A Country That Tamed an Elusive Challenge 17
0.440
0.420
0.400
0.380
0.360
0.340
0.320
0.300
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
Figure 1.2 Evolution of income inequality, Gini coefficients, 1980–2005
Source: Trejos (2005).
households earned less than the average household income (Trejos and
Elizalde, 1986). The poorest families were mainly from rural areas and
were salaried agricultural workers and small subsistence agricultural
producers who worked independently to satisfy family-consumption
needs. The urban poor were salaried and non-salaried workers employed
mainly in the service sector. In all cases family income received an
important complement from governmental subsidies.
The middle class was made up principally of salaried urban and rural
workers as well as independent non-salaried workers. The sectors with
the highest income levels were comprised of both employees with high
wages and independent producers. The urban rich were more frequent
recipients of capital and governmental support than were their rural
counterparts who received private transfers and undertook high levels
of production for self-consumption (Trejos and Elizalde, 1986).
In the 1990s, Costa Rica was the second most egalitarian country
in Latin America after Uruguay (ECLAC, 2005). The country also
ranked high in the human development index: in 1998 Costa Rica was
second in Latin America (following Chile and right before Uruguay
and Argentina) and 34th in the world (UNDP, 1998). Unfortunately, in
the last 15 years Costa Rica has been experiencing a faster growth of
inequality than any other Latin American country. Between 1988 and
2004 the distribution of primary income increased from 0.37 to 0.48
(see Table 1.2) (Trejos, 2006b).7 Meanwhile, social income became more
progressive, decreasing inequality by 6.0 per cent in 1988 and 8.8 per
cent in 2004. Despite this improvement in the progressiveness of social
policy, overall inequality increased sharply due to decreasing market
incorporation, from 0.3 in 1988 to 0.4 in 2004.
18 Good Jobs and Social Services
Table 1.2 Income inequality before and after social income, 1988 and 2004
(Gini coefficients)
how and why they have changed since the 1980s. During the period of
expanding incorporation, Costa Rica experienced a significant process
of state building understood, following Schneider (2012: 31), as a proc-
ess through which new actors “press for political access to advance a
policy agenda that will help them sustain their dynamism, including
administrative adaptations and the construction of new political insti-
tutions, where necessary, as well as creating new state–society linkages
to link themselves to the state and manage relations among rising, fall-
ing, and excluded groups”. The book highlights the need to understand
who these actors are, how they put the state at their service and where
their ideas come from.
In Chapter 4, we explain the preferences of the emerging elite and
the enabling international policy ideas starting in the 1950s. An emerg-
ing class of small and medium-sized businesses and urban professionals
clustered around the National Liberation Party (PLN). The PLN took on
a dominant role, drawing on the state to expand its economic oppor-
tunities. Market and social incorporation over the long run were thus
less a result of a particular ideology and more the consequence of the
economic preferences of a new elite in the process of creating a new
state and a new society. Nourishing and adapting international ideas – a
variable often forgotten in political economy debates – these actors also
utilized public policy in the service of managing conflict and weakening
opposition. Our book thus highlights the importance of who leads the
process of state-building and calls attention to interactions between the
elite, the bureaucracy – in charge of state affairs on everyday bases – and
international ideas. In doing so, we stress the long-term, structural proc-
esses behind policy formation rather than the very relevant policy cycle
that has been our focus elsewhere (Martínez Franzoni and Sánchez-
Ancochea, 2012).
Following much recent work within the political economy of devel-
opment (Therkildsen and Whitfield, 2011), we thus pay particular
attention to the emergence of a new elite. The concept of the elite has
a long tradition in social science and it would not be possible here to
review even a small part of the literature on elites in the process of
development. Yet a few words on its definition will be useful. Following
the classic work of Mills (1957), by the elite we refer to a group of people
who, by way of holding scarce power resources, make or shape the main
political and economic decisions in a country. In a loose way, we place
this group in a class structure: the elite that led Costa Rican market and
social incorporation between 1950 and 1980 were, in broad terms, part
of the middle class. In other words, it was neither the traditional coffee
22 Good Jobs and Social Services
oligarchy, nor the rural peasants or the urban working class. Most of
them owned land yet lacked credit; had education yet lacked access to
public policy formation. Although we presume no necessary relation-
ship between economic and political elites, we do argue that behind the
PLN there was a group who managed to ascend and become economic
elite, precisely because it was able to put the state and its public policies
to the service of its economic interests. In so doing, it benefitted and
engrossed a middle class.
In securing their objectives during the period of expanding incor-
poration, the PLN elite used both economic and social policies. While
economic policies played a relatively large role in shaping market incorpo-
ration and social policies in shaping social incorporation, it is important
to acknowledge the complex interrelations between them all. By creating
public jobs for teachers and doctors, for example, social policy facilitated
market incorporation for significant segments of the middle class. By
expanding tax revenues, the economy had an indirect effect on the social
incorporation achieved.
We are aware that, by looking at the link between the state, policies
and outcomes, we are ignoring many other relevant intervening vari-
ables such as global economic conditions and demographic changes.
While important as departing conditions, these variables themselves
cannot be considered drivers of the economic and social policy regimes
behind market and social incorporation which account for Costa Rica´s
unique trajectory.
The growing fragmentation in the interests of the elite, together with
changes in the international policy menu, go a long way in explaining
recent modifications in the state’s role, which has been particularly
intense in the economic policy regime.8 Regarding the elite and its
interests, on the one hand, most of the PLN’s constituency endorsed
the state’s role in supporting the private sector through export incen-
tives and the targeting of foreign direct investment (FDI) in selected
sectors. On the other hand, splits within the PLN around the optimum
development model, which had already emerged in the second half of
the 1970s, intensified in the early 1980s (Lizano, 1999). New leaders
like Oscar Arias, president of the Republic in 1986–90 and 2006–10,
Eduardo Lizano, president of the Central Bank on several occasions,
and others promoted a quantitative and qualitative change in the state
participation in economic affairs.
The initial shift in policy promoted deep structural changes. The
literature shows a broad consensus around the idea that there is a grow-
ing and substantial differentiation of the middle class (Castro, Gutiérrez
A Country That Tamed an Elusive Challenge 23
and Rodríguez, 2007; Vargas, 2009; Vega, 2007) which has led to some
winners and many losers, not only in the middle but at the bottom
of the social structure (Mora and Pérez Sáinz, 2009). As the middle
class became more heterogeneous, it also became more difficult if not
impossible to implement state policies capable of promoting economic
opportunities for the middle class as a whole. Instead, policies that
benefit the new and ascending middle class, linked to well-paid private
jobs and increasingly reliant on private social services, are very different
from those favourable to the old middle class employed in the public
sector and that relies on public social services (Castro, Gutiérrez and
Rodríguez, 2007).9 The PLN increasingly concentrates on promoting
high-productivity sectors (including high-tech and finance) and hopes
for a trickle-down effect to the rest of the economy. Social policies
have gained a renewed political importance by redistributing income
and compensating losers of economic reforms among low-income and
lower-middle income groups. Meanwhile, the PLN has fewer incentives
to promote state-led employment and to protect the quality of public
social services for the middle class.
Changes in international ideas also explain the direction of Costa
Rican policies. Worldwide, the Washington Consensus provided a
theoretical rationale for trade liberalization and financial deregula-
tion, while traditional social-democratic ideas were challenged. Yet the
actual menu of ideas internationally available was broader than crit-
ics of the Washington Consensus sometimes assume: Singapore and
Ireland, for example, became powerful examples of the positive results
of targeting specific foreign companies and providing incentives to par-
ticular sectors (Mortimore and Vergara, 2004; Sánchez-Ancochea, 2009).
Following these experiences, the PLN enthusiastically supported the
promotion of foreign investment in high tech – a policy that increased
competitiveness but did relatively little to promote market incorpora-
tion at the macro level.
What is significant, however, is that many of the features of the
economic policy regime and, in particular, social policy have remained
the same. For example, the tendency to face new problems with the
creation of a public, autonomous institution remains, and the number
of public institutions (but not the number of its workers) has increased.
New social rights have been created and social policy institutions have
only experienced a moderate change. To explain continuity, we must
introduce a third key variable: the legacies inherited from the previous
period. The tendency to create institutions to overcome new problems
and the existence of a powerful bureaucracy shaped the type of policy
24 Good Jobs and Social Services
responses that the elite could implement and has reduced the likelihood
of radical change in the short run.
Contrary to what happened in the 1940s, when state institutions
underwent major changes transitioning from a liberal to an interven-
tionist state in social affairs, in Costa Rica we do not see the 1980s as a
turning point that radically modifies core features of a previous stage.
Regional political instability and the economic shock of the early 1980s
could have led to such a turning point, leaving the crisis with totally
different conditions than those under which the country had entered
it. Yet the enduring presence of legacies has resulted in a considerable
degree of continuity. In the presence of much international aid, the
country overcame the crisis very rapidly, leading the way to piecemeal
rather than radical transformations. During this period the state became
an arena of conflict, where expansion and retrenchment, continuity
and reform coexisted.
The book begins with two chapters focused on market and social incor-
poration, respectively. Both of them demonstrate Costa Rica’s success
in the last six decades, while also addressing differences between the
periods of expanding and stagnant incorporation. Chapter 2 discusses
Costa Rica’s economic policy regime and its main outcomes in terms of
market incorporation. We show the central role of the state in securing
full employment within formal markets through direct and indirect
channels. While the model shifted significantly since the 1980s with
the adoption of some neoliberal policies, the state remained active in
several areas, including industrial policy.
We then address the social policy regime and its outcomes regarding
living conditions and access to services (Chapter 3). To this purpose
we discuss the role of basic social services and social protection, deeply
intertwined in the Costa Rican case, as reflected in education, health,
pensions and water and nutrition. We conclude with an overview of
how the social policy regime evolved from the period of expanding
incorporation to the period of stagnant incorporation. Being resilient
is the most remarkable feature; tensions have also resulted from more
demands with fewer resources per person, along a growing supply of
private provision which competes for public resources.
After documenting market and social incorporation, we move on to
explanatory variables, highlighting the role played by the state in simul-
taneously securing market and social incorporation (Chapter 4). We stress
three factors. The first is the nature of Costa Rica’s emerging elite and
how it pursued increasing economic opportunities, social support, and
26 Good Jobs and Social Services
28
Economic Policy Regime and Market Incorporation 29
and the fruits of development were relatively well distributed. Yet the
process of modernization brought limited technological upgrading and
the country remained dependent on coffee, bananas and a few other
primary goods.
Beginning in the 1980s, Costa Rica has undertaken a piecemeal trans-
formation of its economic policy regime based on trade liberalization,
financial deregulation, a freeze in public employment and the extensive
promotion of foreign direct investment (FDI). The results of this new
policy regime are contradictory. On the one hand, the country has ben-
efited from export diversification and a more dynamic incorporation
to the global economy. On the other hand, the new regime has led to
growing tensions and shortcomings – including increasing inequality
and economic duality – that may challenge Costa Rica’s future perform-
ance in market incorporation.
The chapter is divided into three sections. Section 2.2 discusses
Costa Rica’s long-term performance, highlighting differences in out-
comes between the periods of expanding and stagnant incorporation.
Section 2.3 describes the characteristics of the economic policy regime dur-
ing the first period, highlighting the central role of the state. Section 2.4
demonstrates the devastating effect that the debt crisis of the early 1980s
had in Costa Rica, discussing the main feature of the economic policy
regime during the last three decades and reviewing its contradictory
results. It pays particular attention to the expansion of the free trade
zones (FTZs), documenting their contribution to export upgrading as well
as their lack of linkages to the rest of the economy. The chapter concludes
with lessons to be drawn from the Costa Rican case for our understanding
of the challenges of market incorporation in developing countries.
Before discussing the nature of the economic policy regime during the
periods of expanding and stagnant incorporation, we overview the per-
formance of the economy over the last six decades. Real gross domestic
product (GDP) in local currency increased at an annual average rate of
5 per cent between 1950 and 2007, as shown in Table 2.1. As a result,
income per capita expanded faster than both the Latin American and
world averages. Costa Rica’s GDP per capita in real US dollars of 2000
(4,973 in 2007) increased from 87 per cent of the Latin American
average in 1950 to 110 per cent in 2006. The country also converged
towards the world average in that same period, although at a lower
speed (Figure 2.1).
30
Note: We use base numbers to link the series with 1966 prices and
the more recent series with 1991 prices.
Source: Authors’ calculations from Vargas (1998) and Central Bank’s
webpage.
120 6000
Share of world and Latin American average
100 5000
80 4000
US dollars 2000
60 3000
40 2000
20 1000
0 0
1960
1962
1964
1966
1968
1970
1972
1974
1976
1978
1980
1982
1984
1986
1988
1990
1992
1994
1996
1998
2000
2002
2004
2006
2008
Figure 2.1 GDP per capita, US dollars and as a share of world and Latin American
average, 1960–2008
Source: Own elaboration with data from the World Development Indicators.
Economic Policy Regime and Market Incorporation 31
During the three decades spanning 1950 through 1980, Costa Rica
succeeded in securing full formal employment and a steady growth in
the level of real wages. The public sector played a central role in pro-
moting market incorporation through three different channels: (1) the
promotion of the manufacturing sectors through import substitution;
(2) the expansion of public employment in both the central government
and a growing number of autonomous institutions; and (3) a moderate
32 Good Jobs and Social Services
Agriculture 40.94 38.32 26.35 23.52 22.52 20.34 17.80 18.87 15.79
Manufactures 13.44 13.30 14.61 16.79 18.27 20.40 18.60 22.09 19.38
and mining
Trade 19.15 19.50 21.20 20.19 21.02 19.06 20.08 20.47 20.09
Public sector 5.38 7.71 8.98 9.75 10.62 12.40 15.19 13.02 14.90
Construction 3.40 4.30 4.35 4.72 4.25 5.17 6.24 3.57 3.21
Other services 17.69 16.87 24.52 25.04 23.31 22.63 22.09 21.98 26.63
50
45
40
35
% of total exports
30
25
20
15
10
0
1954 1956 1958 1960 1962 1964 1966 1968 1970 1972 1974 1976 1978 1980 1982 1984
most important Costa Rican newspaper (La Nación), sugar and cattle
production, and one of the leading industrial firms, Florida Ice and
Farm (which had a monopolistic position in the beer market).
Yet large capitalists in Costa Rica were not as large or as powerful
as those in neighbouring countries such as the Dominican Republic,
El Salvador or Guatemala. Small and medium-sized enterprises (SMEs)
were important, vibrant economic actors. On average, SMEs employed
half of the total occupied population during the 1960s and 1970s
and were responsible for 40 per cent of production (OFIPLAN, 1982).
More significantly, between 1958 and 1980, labour productivity in
manufacturing SMEs grew more rapidly than that of larger firms –
9.5 per cent and 7.4 per cent per year, respectively. The state-owned
banking system made an invaluable contribution to the expansion of
small and medium-sized producers: while domestic credit remained
more concentrated than expected, access to subsidized credit was
a major factor in opening the door for new capitalists (Rovira, 1993).
The strength of small and medium-sized producers was further facili-
tated by the promotion of cooperatives. The 1949 Constitution made
the government responsible for promoting cooperatives “with the aim
of facilitating better standards of living for workers” (article 64). Between
1959 and 1963, the number of cooperatives rose from 42 to 218 and by
36 Good Jobs and Social Services
1985, the number had risen to 464, accounting for 11 per cent of total
GDP and 15 per cent of total exports (Reding, 1986). In the 1970s, the
government created the National Institute for Cooperative Promotion,
which was in charge of providing technical assistance and access to
credit for cooperatives. Cooperatives were particularly important in the
coffee and dairy sectors. In 1962, the Federation of Coffee Cooperatives
(Federación de las Cooperativas del Café) was created and received generous
support from the public banking system. The Federation had 33 affiliates
in 1985, selling 40 per cent of their harvest directly to the world markets
(Brenes, 1990). Meanwhile the Cooperativa Dos Pinos, producing milk and
other dairy products since 1947, grew rapidly to become one of the most
important firms in the country (Meléndez, 1998).
54 per cent in 1950 to 27 per cent in 1984 – when it was no longer the
largest employing sector in the country.
During the 1970s, the size and economic influence of the state also
increased through other means. New autonomous institutions were
created in different sectors of the economy: between 1970 and 1979,
the PLN in power created 66 new public agencies (Vargas Cullell, 2009).
By 1980, the public sector accounted for around a quarter of GDP,
compared to 18 per cent in 1970. This growth was particularly fast in
construction and transportation, where public participation increased
from 6 per cent to 18 per cent and from 28 per cent to 37 per cent,
respectively (OFIPLAN, 1982).
Costa Rica became one of the first victims of the crisis that affected
Latin America during the late 1970s and early 1980s. A combination of
the second oil price hike in 1978,the deterioration in the price of coffee
and other primary resources, and the recession in developed countries
created severe economic problems. The crisis of the CACM, which had
supported domestic industrialization for nearly two decades, made
things even worse. Civil wars in El Salvador, Guatemala and Nicaragua
converted regional exports to risky ventures for domestic and foreign
producers.
From August 1980 to May 1982 the colón suffered a devaluation
of more than 600 per cent and short-term foreign debt grew rapidly
(Villasuso, 2008). Between 1981 and 1982, real GDP decreased more
than 10 per cent and it did not return to its 1980 level until 1985.
Market incorporation deteriorated as unemployment increased and real
wages stagnated. Minimum wages decreased by more than 15 per cent
in real terms between 1980 and 1983 and by 1989, they were still at the
1980 level. Unemployment doubled in three years and in 1982, it was
9.5 per cent among the working-age population (18 per cent among
those between 15 and 19 years of age).
The crisis had significant long-term effects on the economic policy
regime. The state ceased to be the engine for employment creation.
Export incentives and the deregulation of the banking sector favoured
large producers with links to new export activities. Attention to SMEs
and to the quality of employment decreased.
The new economic policy regime consolidated over the past 25 years
is characterized by three major components: (a) a reduction in the direct
role of the state in the economy as employer and producer; (b) the pro-
motion of exports as an engine of economic growth; and (c) a gradual
40 Good Jobs and Social Services
3 14
2.5 12
10
% public spending
2
8
% GDP
1.5
6
1
4
0.5 2
0 0
1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995
Figure 2.3 Public investment, percentages of GDP and of total public spending,
1980–1995
Source: Vargas (1998).
Economic Policy Regime and Market Incorporation 41
• Expansion of the CATs, reducing taxes for exports with at least 35 per
cent of domestic value added;
Economic Policy Regime and Market Incorporation 43
The CATs were the most important component of this export promo-
tion package. They provided a tax credit amounting to between 15 to
25 per cent of the free on board value of exports. The CATs, valid for up
to 42 months after the time foreign currency from exports was received,
could be sold to other companies. The CATs increased the profit margin
of any export by more than 15 per cent.
The total amount of CATs granted experienced a dramatic expansion:
between 1985 and 1996, they increased by more than 300 per cent in real
terms, from 973 million colones to 24,551 million.10 The CATs made a
central contribution to the growth of Costa Rican exports. According to
a survey that Corrales and Monge (1990) carried out among 16 agricul-
ture firms and 38 industrial firms, 87 per cent of the firms considered
the CATs as very important in their decision to export. On the other
hand, only 18 per cent of the firms rated overall trade liberalization as
very important for their export decision.
During the 1980s Costa Rica created or expanded other export
regimes, primarily aimed to promote the manufacture of exports for
the US market. In 1981, the government approved Law 6695 for the
promotion of export processing zones and industrial parks (Ley de Zonas
Procesadoras de Exportación y Parques Industriales). Law 6695 created a
public corporation to build FTZs and established generous incentives for
firms located in the new zones, including partial exemption of income
and municipal taxes for five years (the exemption decreased from 80
per cent the first year to 15 per cent the last) and preferential loans to
national firms generating at least 35 per cent of value added domes-
tically (Arriagada, 1992). The FTZ regime came to complement the
regime of temporal admission (Régimen de Admisión Temporal or RTA for
its Spanish acronym), originally created in 1972. The RTA, which was
granted only to firms exporting their production to countries outside
Central America, allowed the duty-free import of all goods that were to
be re-exported back in the following year after being stored, repaired
or assembled in Costa Rica (Arriagada, 1992). The regime, which was
created to promote simple assembly operations in all regions of the
country, also established duty-free import of capital goods used by
exporting firms.
Parallel to these incentives, the Costa Rican government created new
institutions to manage the process of liberalization and the promotion of
44 Good Jobs and Social Services
exports. Both the Ministry of Foreign Trade and the National Investment
Board were founded to coordinate trade policy and promote foreign
investment in the early 1980s. In 1983, the Costa Rican Investment
Promotion Agency CINDE for its Spanish acronym was created with
financial assistance from USAID. CINDE was part of the US government’s
efforts to stimulate a new production model in Central America through
the promotion of FDI and the expansion of manufacturing exports
(Ulate, 2000; Villasuso, 2008).
In the early 1990s, the Costa Rican government realized that it could
no longer expand apparel exports and other low-wage assembly prod-
ucts. Costa Rica decided then to actively promote foreign investment
in other sectors – a strategy that was accelerated during the adminis-
tration of José María Figueres Olsen (1994–98). His government aimed
to develop “an aggressive policy of investment attraction” in sectors
making “a sophisticated and well paid use of productive resources and
not extensive and poorly rewarded use of cheap labour” (MIDEPLAN,
1998: 51).
The attraction of Intel in 1997 constituted the most significant
achievement of this strategy. Intel’s decision, which was partly facili-
tated by the government’s commitment to high-tech investment and by
the professional marketing efforts of CINDE, led to a rapid expansion
of new exports and helped to later attract other TNCs such as Abbot,
Procter and Gamble and Microsoft. Costa Rica slowly became a regional
leader not only in electronics but also in medical devices, medicines,
back-office services and other high-tech goods and services (see next
section). In the particular case of electronics, the country has gradually
developed a successful cluster, with 47 different foreign firms in the
FTZs specializing in telecommunications, semiconductors and assembly
of electronic products. By the late-2000s they generated 12,000 direct
jobs and accounted for approximately 30 per cent of the total exports
of goods.
The expansion of non-traditional exports has also been supported
by an ambitious agenda of preferential trade agreements. In the last
few years, Costa Rica has signed agreements with Mexico, CARICOM,
the Dominican Republic, Chile, Panama, Canada and the United States
(DR-CAFTA). The signing of DR-CAFTA remains the most important
not only because it includes Costa Rica’s largest trading partner but also
because it requires a radical agenda of institutional reform. New regula-
tions in areas such as intellectual property rights and the liberalization
of telecommunications were particularly controversial and contributed
to the erosion of Costa Rica’s traditional economic policy regime.
Economic Policy Regime and Market Incorporation 45
Rican firms, including Florida Ice and Farm and Atlas Eléctrica (Sojo,
1995). Nearly 80 per cent of Banex’s credits during the 1980s went to the
agro-industrial and industrial sectors, including projects for the devel-
opment of non-traditional exports. In addition to support from USAID,
Banex received financial assistance from the World Bank’s International
Finance Corporation.15
By the early 1990s, the move from a state-owned financial sector,
where the allocation of credit was determined by political and develop-
ment objectives, to a more deregulated system with closer links between
private banks and large corporations, was complete. Although the larg-
est banks have remained in public hands, private banks have grown
more rapidly, as reflected in Table 2.3. At the end of 2007, public banks
had only 1.6 times more assets than private banks, down from 5.1 in
1989 and 2.8 in 1996.
Within the private banking sector, Costa Rica experienced a simultane-
ous process of concentration and transnationalization of capital. Between
1997 and 2007, the share of the three largest private banks in the total
assets of the private sector increased from 31 per cent to 60 per cent. This
process took place through a succession of large merger and acquisitions,
where foreign banks were more active than ever before. In recent years,
the Scotia Bank bought Banco Mercantil and Interfin, thus becoming the
second-largest private bank and the fifth overall. In 1999 Banex (once
the third-largest Costa Rican bank) was purchased by Panama’s Grupo
Banistmo, which in turn was sold to HSBC in 2006. The Salvadoran giant
Grupo Cuscatlán, which entered into the Costa Rican market in 1999,
was bought in 2007 by Citigroup, who also acquired Grupo Uno (León,
2008; Sánchez-Ancochea, 2005).
Table 2.3 Total assets of public and public banks, millions of colones, 1986–2007
2000 2008
6000
5000
4000
US dollars
3000
2000
1000
0
ge n
Bo a
Br a
C l
om C olo ile
an ta R ia
R ica
Ec blic
G lva r
te r
on la
M as
ar o
Pa ua
ra a
ay
Ve Ur eru
el y
B
i
Sa do
ua do
az
zu ua
Ar bea
in
ic ic
Pa m
R
liv
in os mb
H ma
C h
gu
r
ag
N ex
nt
du
na
P
El ua
u
ne ug
a,
ep
ib
ar
C
&
ic
a
ic
er
Am
D
tin
La
Figure 2.4 Latin American exports per capita, US dollars, 2000 and 2008
Source: Own calculation with data from the World Development Indicators.
Table 2.4 Costa Rica and Latin America (without Mexico), export structure by
technological content, percentage of total exports, 1987–2008
CR LA CR LA CR LA CR LA CR LA
Primary goods 68.4 46.3 57.6 49.7 58.3 39.4 26.0 40.9 23.9 52.0
Manuf. based 8.7 27.0 11.4 24.5 15.6 27.7 11.1 27.6 16.3 18.7
on natural
resources
Manuf. low 12.1 10.6 12.8 10.3 10.8 12.1 14.0 8.6 14.1 6.2
technology
Manuf. medium 5.2 12.7 6.1 12.2 7.1 16.1 12.0 14.0 17.6 15.6
technology
Manuf. high 3.2 2.2 3.2 2.0 2.9 2.2 36.5 6.0 27.6 4.0
technology
Other 2.4 1.2 9.0 1.3 5.3 2.0 0.5 2.9 0.8 3.5
transactions
where Costa Rican firms are in the minority. Of the 25 largest exporters
in 2001, just 10 firms produced outside the FTZs and only three (one of
them public) were Costa Ricans (Sánchez-Ancochea, 2004).
The rapid expansion of both exports and FDI had some welcome effects,
including relatively high rates of economic growth and a diversification
of the sources of foreign exchange. Costa Rica was one of only four Latin
American countries to grow more than 5 per cent (in dollars of 2000) in
the 1990s and 2000s (Table 2.5). Its annual average rate of GDP and GDP
per capita between 1990 and 2008 was 5.1 per cent and 2.9 per cent, well
above the Latin American averages of 3.4 per cent and 1.9 per cent.
Though economic growth has been high, the problem of unequal
distribution among economic sectors contributes to both uneven and
unequal levels of market incorporation. The processes of financializa-
tion and export promotion have resulted in the creation of two dif-
ferent Costa Ricas: one based on non-traditional exports and some
modern services and the other – where most new jobs are still created –
dominated by low-productivity services and manufacturing activities
that can no longer compete with cheap exports.
Table 2.5 Annual average rate of growth of GDP and GDP per capita, 2000 US
dollars, 1990–2008
Table 2.6 offers some indication of this trend at the aggregate level.
The primary and secondary sectors show high levels of productivity
growth between 1987 and 2007 but poor employment performance.
This is particularly clear in the agricultural sector, where productivity
expanded by 4.3 per cent per year but employment stagnated. The
service sector, however, has become an “employment buffer” for those
workers not able to find employment in more productive sectors.
A similar trend of growing productivity divergence can be found
within the manufacturing sector. Productivity in the FTZs – where most
high-tech activities are concentrated – was 7.5 times higher in 2005
than in 1991, while it remained almost stagnant across the rest of the
manufacturing sector (Figure 2.5).
In the case of the manufacturing sector, the problem has been that
high-tech manufacturers are de-linked from the rest of the economy and
create few positive effects on aggregate productivity and wages (Ernst
and Sánchez-Ancochea, 2008; Paus, 2005; see also the next subsection).
TNCs, while receiving generous tax incentives, have few incentives
to build supply arrangements with domestic firms, thus reducing the
potential positive aggregate impact. Meanwhile, small and medium-
sized Costa Rican companies are generally incapable of providing the
type of inputs demanded by TNCs because they lack the financial
and technological support to accumulate knowledge-based assets (Paus,
2005).
This pattern of dual development has been one of the factors contrib-
uting to the expansion of inequality, outlined in the previous chapter,
and the acceleration of social polarization in Costa Rica. Debates about
Table 2.6 Value added, employment and labour productivity in Costa Rica,
annual average of growth, 1987–2007
800
700
600
500
1991=100
400
300
200
100
0
1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
Figure 2.5 Productivity in total manufacturing, FTZs and all other manufacturing
activities, 1991–2005
Note: Data on employment come from two different sources and are calculated differently.
Results should be interpreted with care.
Source: Own calculations based on data from PROCOMER, MIDEPLAN and Central Bank of
Costa Rica.
expansion took place in two different stages. Between 1986 and 1994,
apparel products drove the growth of the FTZs as Costa Rica became the
leading Central American apparel exporter to the US.16 Foreign investors,
particularly from the United States, were responsible for this expansion
of apparel (Mortimore and Zamora, 1998). Unfortunately, the number
of domestic suppliers was low; they all concentrated in basic assembly
operations with short-term contracts and failed to develop “full pack-
age” (that is, the process by which firms find their own fabrics, cut, sew,
add necessary complements and send the finished products to the client)
and remain competitive in the long run.
The second stage began in the mid-1990s when Costa Rica made
an important qualitative jump in the type of goods it produced – one
that neighbouring countries like the Dominican Republic did not start
until a decade later (Sánchez-Ancochea, 2012). Figure 2.6 illustrates this
change in the technological content of exports from the FTZs. In 1997 –
just before Intel’s factory began working at full capacity – the apparel
sector exported US$337 million (38 per cent of the total) compared to
US$271m (30 per cent) in the case of machinery, electrical material and
its parts. Two years later, exports from machinery, electrical material
and its parts accounted for US$2,812 million, more than 75 per cent
of all exports from the FTZs, while apparel exports had stagnated in
Machinery, electrical material and its parts Textiles, apparel, leather and shoes
Services Agroindustry
Agriculture Others
100.0
90.0
80.0
70.0
60.0
50.0
40.0
30.0
20.0
10.0
0.0
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Figure 2.6 Sectoral distribution of FTZs exports, share in the total, 1997–2008
Source: PROCOMER (various years).
54 Good Jobs and Social Services
Machinery, electrical material and its parts Textiles, apparel, leather and shoes
Services Others
60000
50000
Number of workers
40000
30000
20000
10000
0
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
2008. The total number of apparel jobs more than halved between 2001
and 2008, going from 12,200 to just 6,500.
Although total employment in the FTZs stagnated between 2001 and
2004 due to the dot.com crisis and its impact on high-tech exports,
it increased by 50 per cent in the subsequent four years. The recent
recovery has been driven by Costa Rica’s consolidation as a destina-
tion for service outsourcing. The expansion of tertiary employment in
the FTZs has been explosive, going from just 3,922 (12 per cent of the
total) in 2002 to 21,736 (45 per cent) in 2008. Costa Rica has attracted
a broad array of services, from customer service centres for companies
like Sykes, Fujitsu and Hewlett Packard to back-office tasks for Procter &
Gamble and others.
The changes in the level and structure of employment just described
have had a significant impact on the demand for skilled labour, wages,
productivity and income distribution in Costa Rica. Although we do not
have adequate data on the changes in the skill composition of the labour
force in the different sectors within the FTZs, some studies offer sugges-
tive approximations. Ernst and Sánchez-Ancochea (2008), for example,
use data from the International Standard Industrial Classification (ISIC)
revision 2 to measure the skill composition of offshore manufactur-
ing activities, which include apparel goods and electrical and medical
equipment.17 Since most of the production of these sectors is located in
the FTZs, Ernst and Sánchez-Ancochea’s calculations constitute a good
approximation to recent changes in these zones. Between 1995 and
2005, the share of workers with only primary education in outsourced
manufacturing activities decreased from 52 per cent to 34 per cent,
while the share of those with secondary education increased from 37
per cent to 45 per cent and that of workers with a university degree
from 7 per cent to 21 per cent. Jenkins (2005) uses data from Procomer
to explore the skill composition of the labour force in all activities
within the FTZs. In the mid-2000s, 24 per cent of workers had only
primary education, 51 per cent had secondary education, 7 per cent
some kind of technical education and 17 per cent at least one year of
tertiary education.
Table 2.7 compares average real wages in 1997 and 2008 and presents
the annual average rate of growth between the two years. Real wages
increased particularly fast in the sectors of metal manufacturing, medical
equipment, plastics, electrical machinery and its parts and services – all
intensive in skilled labour. On the other hand, the wage performance was
more disappointing in unskilled labour-intensive sectors such agroindus-
try and apparel. The poor performance of chemical and pharmaceutical
56 Good Jobs and Social Services
Table 2.7 Monthly wages in real colones and annual average rate of growth,
1997–2008
Table 2.8 Nominal value added, employment and productivity in the FTZs,
annual average rate of growth, 1991–2007
Source: Authors’ calculations with data from the National Accounts and Procomer (2009).
products is not particularly relevant since the sector only generated 135
jobs and had three companies in 2008.
The structural change that began in 1997 impacted the relationship
between productivity and employment. Table 2.8 disaggregates the
growth of nominal value added in the FTZs between employment and
productivity growth.18 Nominal value added grew at similar rates during
the periods 1991–97 and 1997–2007, but its sources were very different.
In the first period, productivity and employment both expanded at
similar rates, while in the second period, productivity growth was much
more important.
The rapid expansion of labour productivity in the recent period is
partly a result of the growing technological content of exports from
the FTZ. Companies in the FTZs are no longer competing through
low wages, and process and product innovation and investment in
machinery have become increasingly important. At the same time,
however, the slowdown in employment growth is worrying and signals
Economic Policy Regime and Market Incorporation 57
Absolute values
Total in the economy 126753 136183 150217 159173 174430 203201 241576 281667
Manufacturing sector 121804 139171 155549 161912 181218 198771 237664 258607
FTZs 159985 183266 217134 265031 292247 336632 368743 467979
Machinery and electrical material 200988 210248 237175 269066 303223 328242 357138 466591
Apparel, textiles, leather and shoes 118892 128148 147129 166984 182352 195039 199638 241127
Medical equipment 172846 192232 221260 267553 259565 275468 295323 391214
Services 273340 313009 333205 382618 416520 503187 528634 625287
Agroindustry 133586 183041 228832 319013 309481 252318 268526 314560
In relation to average monthly income in the economy
FTZs 1.26 1.35 1.45 1.67 1.68 1.66 1.53 1.66
Machinery and electrical material 1.59 1.54 1.58 1.69 1.74 1.62 1.48 1.66
Apparel, textiles, leather and shoes 0.94 0.94 0.98 1.05 1.05 0.96 0.83 0.86
Medical equipment 1.36 1.41 1.47 1.68 1.49 1.36 1.22 1.39
Services 2.16 2.30 2.22 2.40 2.39 2.48 2.19 2.22
Agroindustry 1.05 1.34 1.52 2.00 1.77 1.24 1.11 1.12
Note: In the case of the FTZs, the annual average income is calculated by multiplying the wage in dollars published by Procomer by the annual
exchange rate at the end of December.
Source: Central Bank (2008) Encuesta de ingresos y gastos and own calculations with Procomer data.
Economic Policy Regime and Market Incorporation 59
local purchases of inputs from the FTZs – and spillovers generated through
mechanisms like local purchases, commercial relations between competi-
tors in the same sector and technological transfers through workers that
change jobs.
Even the most optimistic studies acknowledge the lack of linkages
between the FTZs and the rest of the economy. A World Bank (2006)
study, for example, shows that in 2000 only 2 per cent of Intel’s inputs
came from local suppliers and just 13 Costa Rican companies sold
goods and services to companies in the electronics cluster. Studies by
Ciravegna and Giuliani (2007) and Giuliani (2008) also illustrate the
lack of linkages between the high-tech companies in the FTZs and the
rest of the economy: in 2001 just 5 per cent of total inputs in the elec-
tronics and medical equipment sectors came from local firms. Jenkins’
(2005) estimations of linkages is higher, but his study is based on a small
sample and includes all local purchases (including electricity and other
services) and not only inputs.
Table 2.10 offers additional evidence on the lack of linkages. Between
1997 and 2008, only 11 per cent of all inputs purchased by companies
in the FTZs come from local firms, while 89 per cent were imported
from abroad. High-tech sectors were less likely to purchase local prod-
ucts than more traditional sectors like agriculture and agro-industry for
at least two reasons: (a) differences in the technological content of the
inputs demanded; and (b) the fact that domestic firms (which concen-
trate in sectors like agro-industry) tend to create more linkages than
foreign ones (Paus, 2005). On a more positive note, between 1997 and
2008, the share of local inputs in the total increased in eight of the ten
sectors included in Table 2.10.
Linkages can contribute to aggregate demand and can create indirect
jobs. They can also support a process of learning and generate techno-
logical spillovers. In principle, the more complex the inputs purchased
from local firms, the higher the level of technological transfer and
knowledge diffusion. Unfortunately, however, the limited linkages
that the Costa Rican FTZs create with the rest of the economy are con-
centrated in basic activities like packaging, labelling and cleaning and
security services. In a study of 60 foreign firms located in the FTZs, for
example, Ciarli and Giuliani (2005) found that just 17 per cent of all
domestic linkages contributed to the diffusion of technical progress.
In a more recent study, Giuliani (2008) also shows that the correla-
tion between the level of local inputs and what she calls ‘knowledge
spillovers’ (through technical assistance and other collaboration) was
low. Moreover, the creation of linkages does not usually result into close
60 Good Jobs and Social Services
Table 2.10 Local purchases from the FTZs, percentage of total purchases,
1997–2008
2.5 Conclusions
in recent decades, the Costa Rican state has been active in selectively
targeting foreign investment and in promoting other exports.
Secondly, however, the state has not been able to secure rapid growth
in formal employment and economic upgrading simultaneously. As we
will discuss in Chapter 4, the characteristics of the group that control-
led the state during the period 1950–80 – which was more interested
in creating business and job opportunities for the middle class than
in promoting rapid technological accumulation – can partly explain
this contradictory outcome. Yet, we would argue, it also reflects the
more general difficulties that small peripheral countries face in sus-
taining both well-paid, formal employment growth and dynamic
transformation – objectives that have become increasingly difficult to
achieve with the emergence of China as a global manufacturing power
(Kaplinsky, 2005; Paus, 2012).
3
The Social Policy Regime: Creation,
Expansion and Resilience1
3.1 Introduction
64
The Social Policy Regime 65
(c) the period of resilience and growing tensions during the last three
decades. Before doing so, however, it is useful to review the changes in
overall social spending and several key positive outcomes.
1,700
1,500
Millions of US$ of 2000
1,300
1,100
900
700
500
300
100
1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005
Figure 3.1 Total public spending in basic social services, millions of US$ of 2000,
1950–2005
Source: Trejos (2008).
550
500
450
400
US$ of 2000
350
300
250
200
150
100
1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005
Figure 3.2 Public spending per capita in basic social services, US$ of 2000,
1950–2005
Source: Trejos (2008).
available data, the pattern is similar to the data for basic social services
previously discussed (see Figure 3.3). Pensions measured in real colones
of 2000 increased rapidly in the second half of the 1970s and have stag-
nated since then. Healthcare (a component of basic social services but
channelled through the social security system) follows a similar disap-
pointing path, a partial explanation for the growing dissatisfaction with
the quality of services.
The evolution of coverage mirrors the evolution of social spending in
both sectors (Figure 3.4). Nearly 70 per cent of all salaried workers were
insured before the 1980s crisis – a very high proportion compared to
other countries in Latin America and in any other part of the world. In
the period of stagnant incorporation, the percentage of insured salaried
workers remained at 64 per cent but the country expanded social rights
among non-salaried workers.
The expansion of the social policy regime’s different components con-
tributed to a rapid process of social incorporation as reflected in different
outcome indicators. The data below point to one of the most impres-
sive features of Costa Rica’s performance: equality in outcomes between
the urban and rural sectors as well as between different income groups.
Figure 3.5 shows the evolution of two internationally recognized out-
come indicators of health since 1950: life expectancy at birth and infant
mortality rates. Both improved significantly between 1950 and 1980,
but have slowed since then, reflecting both an indirect result of the crisis
and the obstacles to sustain such high levels of improvement.
300000
250000
200000
150000
100000
50000
0
Año
1976
1978
1980
1982
1984
1986
1988
1990
1992
1994
1996
1998
2000
2002
90
80
70
60
Percentage
50
40
30
20
10
0
1950
1952
1954
1956
1958
1960
1962
1964
1966
1968
1970
1972
1974
1976
1978
1980
1982
1984
1986
1988
1990
1992
1994
1996
1998
2000
2001
2003
2005
Figure 3.4 Healthcare coverage: insurance and social assistance, percentages,
1980–2006
Source: CCSS (various years).
120 85
100 80
Life expectancy at birth
Per thousand born alive
80 75
Years
60 70
Infant mortality
40 65
20 60
0 55
1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005
Figure 3.5 Life expectancy at birth and infant mortality rate, mortality rate
per thousand live births and life expectancy in years, 1950–2005
Source: Own elaboration based on INEC, Ministry of Health, and the Central American
Center of Population (various years).
Region
70
60
50
40
30
20
10
0
1972
1974
1976
1978
1980
1982
1984
1986
1988
1990
1992
1994
1996
1998
2000
2002
2004
2006
Socio-economic strata
70
60
50
40
30
20
10
0
1972
1974
1976
1978
1980
1982
1984
1986
1988
1990
1992
1994
1996
1998
2000
2002
2004
2006
Children with low weight at birth (%)1 n.d. n.d 6.4 6.6 7.3
Malnutrition on children below
6 years of age (%)2
Severe malnutrition 1.5 1.1 0.5 0.3 0.4
Moderate malnutrition 12.2 11.2 8.5 6.0 4.7
Light malnutrition 43.7 40.9 36.8 24.6 17.3
Overweight n.d. 7.8 11.3 2.5 4.2
Students with insufficient height (%)3 n.d. n.d 20.4 11.3 7.4
Notes:
1
Percentage of children born alive treated by the CCSS with less than 2,500 grams.
2
Based on the national surveys of nutrition.
3
Students of first grade according to the national census of height.
Source: MIDEPLAN (1998).
Table 3.2 Comparison between Costa Rica and 94 other developing countries in
terms of human development, 1960–1987
Number of countries 13 2 5 0 3 4
with better
Indicators than CR
Low income countries 0 0 0 0 0 0
in Latin America 0 0 0 0 0 0
Medium income countries 3 0 1 0 0 1
in Latin America2 1 0 1 0 0 1
Medium-high income 10 2 4 0 3 3
countries
in Latin America 6 1 3 0 3 3
Notes:
1
Refers to children younger than five years.
2
This group includes Costa Rica.
Source: Trejos (1991) with data from UNICEF and the World Bank.
72 Good Jobs and Social Services
servants, health insurance became a single regime for the entire popu-
lation. These initial characteristics of the programmes constituted the
building blocks of Costa Rica’s later success in building a universal social
security system (Martínez Franzoni and Sánchez-Ancochea, 2012).
In 1949, a new Constitution introduced significant innovations in
education: the creation of an integrated public education system, from
pre-school to higher education, led by the Higher Educational Council;
the establishment of free, although not yet compulsory secondary edu-
cation; and the consolidation of the University of Costa Rica’s manage-
ment and financial autonomy (Rodríguez, 1994).
3.4.1 Education
During the 1950s coverage of primary and secondary education grew
rapidly. However, by 1960, 72 per cent of schools were still lacking
all six grades. As a result, the government launched a new policy that
included the selection of just one teacher for the six grades along with
74 Good Jobs and Social Services
100
90 Primary1/
80
70
60
Percentages
50
40
30 2/
Secondary
20
10
0
1915 1920 1925 1930 1935 1940 1945 1950 1955 1960 1965 1970 1975 1980 1985 1990 1995
At the same time, three new universities and the first public technical
college were created.
3.4.2 Healthcare
During this period two primary institutions were involved in the
delivery of healthcare services: the social insurance agency and the
Ministry of Health. The former was in charge of services for the insured
population. The latter looked after the poor and oversaw charity medi-
cal facilities and, for very specific services, out of pocket payments for
the better off. In the 1970s, the process of social insurance expansion
resulted in the unification of the system (with the CCSS as provider of
all healthcare), a process that was further consolidated in the period of
stagnant incorporation.
The 1949 Constitution maintained the social guarantees amended
to the Constitution in 1942 and reaffirmed the role of the CCSS as the
institution charged with solidary and universal social insurance, paving
the way for the expansion of coverage. Yet during the 1950s and 1960s,
public health services expanded only slowly. Services first reached all
urban areas and coffee-producing zones of the Central Valley, cover-
ing low-income workers and in 1956, family coverage was introduced:
mandatory for wives or companions, children initially under 12 years of
age, and economically dependent parents.8
In 1951 the Ministry of Health created an area in charge of preven-
tive medicine (the General Directorate for Health), and another one
in charge of supervising hospitals (the Directorate of Medical Social
Assistance) (Rosero, 1983: 39). The latter was to administer the finan-
cial resources of all public hospitals (operated by the Boards of Social
Welfare), with resources coming from special revenues, the national
lottery and the central government’s budget.
In 1961, for the second time since the 1940s, the Political Constitution
was amended to strengthen state intervention in social affairs. The
amendment established that social insurance programmes were to
become universal within the following ten years (see further discus-
sion on this below). Through the 1960s, change continued to be incre-
mental but in the early 1970s, statecraft intensified: wage ceilings to
access social insurance were removed gradually, forcing higher-income
employees to insure; hospitals run by Boards of Social Welfare under the
supervision of the Ministry of Health were transferred to the CCSS; and
a unified healthcare system was put in place. The Ministry of Health
began focusing solely on prevention and primary care, while facilities
run by the social security agency were devoted to all curative services.
76 Good Jobs and Social Services
From then on, in a given community, people could access either agency
depending on the type and availability of services required.
More specifically, the First National Health Plan of 1971 established:
(1) the creation of a national health system; (2) the national coverage
of primary healthcare programmes by the Ministry of Health through
rural and community programmes; and (3) the project to make medi-
cal attention universal among the entire population through the CCSS.
The plan was gradually implemented between 1971 and 1974 and then
extended until 1980. In order to achieve the stated goals, the General
Health Act was enacted and the Organic Law of the Ministry of Health
amended in 1973. The Constitutional Law of Costa Rican Social Security
was also amended in 1971 to reach independent workers (initially in a
non-mandatory fashion) and serve the poor through non-contributory
programmes, gradually eliminating the contribution ceilings of higher
income employees.
The universalization of services brought various changes and chal-
lenges. It forced the CCSS to confront the shortage of medical services
necessary to remove the wage ceiling. This was the argument to pass
the 1973 law that, by ordering the gradual transfer of all hospitals from
the Ministry of Health to the CCSS, centralized all curative public serv-
ices under one single agency (Miranda, 1994). This change was largely
driven by CCSS’s need to reach three unprotected groups: the well-off,
the self-employed, and the poor. The reform had a “snowball effect” on
the expansion and unification of health services under what was now a
two-pronged social security system – that is, social insurance and social
assistance.
The 24 hospitals from the Ministry of Health, administered by the
Social Protection Boards, and the 3 hospitals of the Banana Company,
were gradually passed onto the CCSS, a process that concluded in the
mid-1980s. In 1970, 77 per cent of hospitals and 81 per cent of the beds
and expenditures were under the command of the Ministry of Health.
Fifteen years later, the CCSS managed 85 per cent of hospitals, 95 per cent
of the beds and 96 per cent of hospital discharges (Miranda, 1988). This
helped to integrate the system and make it more efficient. During this
period, the private sector had a limited role in the delivery of hospital
services, even if it did refuse to transfer hospitals run by the banana
companies to the CCSS. In 1970, only 4 per cent of beds and hospital
discharges were private. Sixteen years later, only 2 per cent of beds and
less than 3 per cent of discharges were private.
Outpatient services were split between the Ministry of Health and the
CCSS. In 1970, two-thirds of out-patient consultations were already in
The Social Policy Regime 77
the hands of the CCSS. Fifteen years later, the CCSS offered 90 per cent
of the consultations, and the number of consultations per person grew
by 55 per cent from 1.95 to 3.03 consultations per person (Miranda,
1988). The rate at which CCSS-sponsored health insurance reached the
entire population (both the direct insurance and family dependents)
was extraordinary: it rose from 47 per cent in 1970 to 84 per cent in
1979 (Seligson, Martínez Franzoni and Trejos, 1996) – more than in
most other developing countries.
In order to expand primary healthcare coverage during the 1970s,
the Ministry of Health, drawing on its experience with the malaria
eradication programmes, launched rural health programmes in 1973
and community health in 1976. These programmes provided immuni-
zation, complementary food, family planning, latrines and sanitation.
During the 1970s, the rapid expansion of primary care also expanded
coverage by the CCSS: the more rural and urban communities reached
by primary care programmes , the more people were also transferred to
the CCSS for access to curative and more complex services. With the
creation of the FODESAF in 1974, additional resources were channelled
to the primary healthcare programmes run by the Ministry of Health,
including nutrition programmes, thus fuelling the expansion social
incorporation once again.
3.4.3 Pensions
For pensions, the primary programme is the Disability, Old-Age and
Survival Regime (RIVM for its Spanish acronym). In contrast to the
majority of other Latin American regimes, RIVM was created as a par-
tially funded, defined-benefit system and has never operated as a pure
‘pay-as-you-go’ system.
As two insurance programmes under the same institution, the evolu-
tion of pensions went hand in hand with the transformations in health
insurance addressed above. During the 1950s and 1960s, bureaucrats at
the CCSS repeatedly requested legislators to take action in addressing
the financial shortages faced by the social security fund. Two matters
were particularly controversial; the first was overall funding, and spe-
cifically, raising wage ceilings to provide insurance to workers at higher
wage levels. The second was the optimum level of fiscal contributions
to social insurance by the private sector; increasing business’ share and
diminishing that of the government was considered critical to solving
the state’s chronic indebtedness with the CCSS.
In the midst of negotiations to introduce changes in these areas in
1961, PLN legislators, then on the political opposition, raised a concern: if
78 Good Jobs and Social Services
additional resources were granted to the CCSS, what was the guaran-
tee that the resources would, in fact, be allocated to social insurance?
The unexpected outcome was the Constitutional Amendment of 1961
granting the CCSS ten years to universalize social insurance (mentioned
above). Vaguely stated and lacking funding, the amendment seemed
fairly innocuous. With time, however, it became a powerful political
tool for those that aimed to expand social protection to all.
Successive raises in wage ceilings increased mandatory contributions
among salaried workers, strengthening both the regime’s financial
capacities and coverage. Legislation to gradually eliminate the wage
ceiling was finally passed in 1971 and implemented during subsequent
years. This 1971 reform also introduced a non-contributory insurance
for the poor, who gained access to the same services as those with
contributory insurance. In 1975, the new social assistance pension
programme (RNC for its Spanish acronym) reached 20 per cent of the
elderly and within the following two years, 30 per cent of people 65
years and over received these transfers.9 During the 1970s, voluntary
affiliation was established for the self-employed and, during the 1980s,
collective insurance for non-salaried workers (for instance, rural co-
operatives) was introduced. By allowing labour organizations to collect
monthly fees, the CCSS reduced administrative costs and could charge
fees lower than those for workers individually insured.10
In 1974 contributions were reallocated from the state to business to
tackle the long-term problem of public debt to the CCSS. The state’s
contribution dropped from 2 per cent to 0.25 per cent while business
contributions increased from 5 per cent to 6.75 per cent.
Business opposed both reforms but with weak arguments and an inef-
fective advocacy strategy. By the time they made the argument that there
would be dangerous increases in labour costs, legislators had already
passed the reform (Rosenberg, 1983). The business sector had to settle for
an incremental elimination of wage ceilings defined by the CCSS’s ability
to provide health-care services. Concern for financial sustainability rather
than universal coverage made this possible (Martínez Franzoni, 1998).
By the 1980s, direct insurance for healthcare and pensions reached
nearly 70 per cent and almost 50 per cent of the economically active
population, respectively. Available statistics for healthcare coverage
(starting in 1950) and for pensions (starting in 1969) indicate a steady
yet incremental increase up to the 1970s, at which point it began to
expand at a much greater rate11 (see Figure 3.10). Starting in 1955, avail-
able data demonstrate a gradual expansion to family members through
the mid-1960s and rapidly thereafter.
The Social Policy Regime 79
Rather than the two-tiered system (one system for the middle class
and another one for the poor) typical of most other developing coun-
tries where public regimes were established, Costa Rica’s social security
agency expanded to simultaneously care for a clientele that had already
gained access to its services (such as low-income salaried workers), a
potential clientele (such as the poor and the self-employed), and a larger
and better-off segment of the salaried population that could make such
coverage financially feasible. In doing so, it followed a logic of universal
social protection.
responsible for water and sewer services were grouped under a sin-
gle autonomous public body, the National Water Supply and Sewage
Association (later renamed the Costa Rican Institute of Water Supply
and Sewage, ICAA for its Spanish acronym). During the first half of the
1960s, ICAA focused on water supply for the capital city of San Jose,
interconnecting pipelines and increasing the flow of water in the area.
With the emergency of the metropolitan area resolved, attention during
the second half of the 1960s through 1973 was focused on the extension
of sewer systems and a programme of aqueducts and sewers for urban
health. This effort began with those 11 municipalities with both the
greatest problems and the willingness to delegate authority to ICAA.
An expansion of rural aqueducts, partially funded with foreign
resources, benefited nearly 1,000 rural communities. Because rural
communities were small, latrine programmes rather than sewage sys-
tems were created by the Ministry of Health. A system for administra-
tion was contracted with local boards, requiring the participation of
the communities both in the construction and subsequent operation
of latrines.
At the same time, the groundwork was laid for a tariff system cover-
ing operational costs and allowing for the replacement and expansion
of the network. The responsibility for designing and implementing the
new tariff system was assigned to the National Electricity Service (SNE
for its acronym in Spanish), which was responsible for setting rates
on electricity and telecommunications. Self-financing was achieved
through a grant from the central government, later used to repay the
foreign loan received for the rural aqueducts.
Water provision improvements during the 1970s were less significant
than in other areas of the social policy regime (ICAA, 2003). FODESAF
provided additional resources to strengthen rural aqueducts but in
1975, these were transferred to local non-governmental committees,
weakening the state’s capacity to ensure their proper funding and main-
tenance. When new municipal aqueducts were established, these local
committees often lacked the ability to manage them. In 1978 ICAA was
forced to create an Urban Water Revolving Fund aimed at funding local
governments experiencing low, late or non-payment for services.
During the 1970s, three significant projects located in the metro-
politan area were co-financed between the central governments and
international loans: the second phase of the sewer system in the metro-
politan area; the second phase of the aqueduct (Orosi Project); and the
beginning of the third stage of the Orosi Project. Since 1974, there has
been very little progress, with only some essential work being carried
The Social Policy Regime 81
doubled (2.5 times). The annual growth rate of the program, which
was close to 25 per cent, was more than that of resources, resulting in a
decrease in spending per beneficiary.
During the last three decades, the Costa Rican social policy regime
has demonstrated a remarkable resilience, particularly in terms of the
prominent social policy funded by payroll taxes. Overall, Costa Ricans
began this stage with universal health insurance and medical services
available to all, either through contributory or non-contributory means.
Contributory insurance was mandatory for waged and non-waged
workers and reached all economically dependent family members. It
was complemented by voluntary insurance for individuals with unpaid
work such as housewives or students who were neither family depend-
ent nor poor. Social assistance targeted the poor and individuals with
serious disabilities. Medical services were standard for all, but illness and
maternity subsidies were restricted to paid workers and were higher for
waged than for non-waged workers.12
At the same time, welfare arrangements experienced growing tensions
due to the need to do more with fewer resources per capita. Overall, the
social policy regime has thus shown resilience in terms of its guiding
principles and growing tensions in its policy instruments and outcomes.
For example, access to services, from vaccination to heart transplants,
remains universal. However, paperwork and lines to access outpatient
services push people across income groups to pursue different combina-
tions of private and public services. Figure 3.8 provides striking data on
the growing role of households’ private spending.
3.5.1 Education
The crisis of the 1980s did not have a serious impact on primary edu-
cation but did reverse the expansionary trend of secondary school-
ing. Basic education services, mostly dependent on the government’s
budget, were neither as stable nor as fast to recover as programmes
funded by payroll taxes. Instead these services paid the toll of the fiscal
discipline that followed the crisis. They competed for resources with
other services which involved more powerful stakeholders (for example,
higher education).
Between 1980 and 1985, public spending allocated to primary educa-
tion fell by 28 per cent while secondary education dropped on average
84 Good Jobs and Social Services
16,000.0 1,000.0
Per capita social spending (US$ 2000) 900.0
14,000.0
800.0
12,000.0
700.0
Millions of dollars
10,000.0
600.0
Dollars
8,000.0 500.0
1986
1988
1990
1992
1994
1996
1998
2000
2002
2004
2006
2008
Figure 3.8 Social expenditures: total, per capita and private, 1980–2008
Source: Own elaboration based on INEC.
90
80
Gross rate
70
60
50
40
Net rate
30
20
10
0
1970 1975 1980 1985 1990 1995 2000 2005
Figure 3.9 Evolution of gross and net rates of enrollment in secondary schools,
1970–2006
Source: MEP (various years).
“open education” helped young people complete high school with less
demanding requirements.
During the second half of the 1980s coverage recuperated. Spending
growth and several international loans helped improve infrastructure
and equipment. The volatility of social spending was also tackled with
a 1997 Constitutional amendment mandating that at least 6 per cent of
the GDP be allocated to education (Trejos, 2007). This mandate has not
yet been fully implemented but it does reflect the growing importance
given to state-run education facilities.
Concerns regarding the quality of services are reflected in various
measures such as the introduction of computer science classes in the
curricula (Fonseca, 1991); the creation of standardized tests as a prereq-
uisite for passing from one level to the next, including a mandatory test
to graduate from secondary school; the growth in the number of school
days; and the improvement in foreign language courses. Yet the reduced
number of school hours, the lack of suitable materials, unsatisfactory
teachers’ training, politically influenced staffing, and a highly central-
ized management have continued to undermine the quality of service
delivered. Meanwhile, private services have expanded and diversified.
Today Costa Rica still lacks international standardized tests that estab-
lish quality in a comparative perspective. In a regional test performed
in 1990, the country scored among the highest and shows only minor
differences among schools for children with various socioeconomic
86 Good Jobs and Social Services
3.5.2 Healthcare
The crisis of the early 1980s found health services at a peak of expand-
ing services and increasing coverage. Unfortunately, services were deeply
impacted by the sudden and dramatic shrinking of available resources.
National hospitals went from extravagant habits, such as subscribing
to unlimited numbers of French, English and other international medi-
cal journals, and the purchasing of all medical equipment requested
by physicians, to sudden cutbacks in basic supplies (Miranda, 1994).
Overseeing about two dozen hospitals in a context of diminishing
resources, the CCSS increased payroll contributions and buffered the
crisis more easily than did basic education (Trejos et al., 1994; Sauma
and Trejos, 1999). That in the midst of such a terrible crisis the govern-
ment was able to increase payroll taxes and that powerful actors, as well
as the general public, accepted it, demonstrates the wide support social
insurance had following the impressive record of previous decades.
Still, wages and supplies were cut and resources devoted to mainte-
nance and infrastructure badly hurt. Coverage dropped, particularly in
primary care, and services lost quality. As was the case with education,
cutbacks in real wages were offset by a decrease of working days, result-
ing in fewer services in the short term and lower discipline and effec-
tiveness in the long term.
The economic crisis was not long enough to alter health indicators
but important enough to alter the balance between public and private
practice: a larger number of physicians began combining public service
with private practices. Health insurance started to rely more on pri-
vate provision through business-based doctors, mixed medicine, and
medical cooperatives – the latter particularly appreciated by the insured
population (Mesa-Lago, 1992) – along with efforts to better integrate
outpatient services run by the CCSS and the Ministry of Health.
In the mid-1990s, the remaining primary services under the Ministry
of Health were transferred to the CCSS, which became responsible for
the whole sector. The Ministry of Health ceased to deliver services and
became the supervisory and regulatory agency of healthcare services at
large, whether public or private.
The CCSS, in turn, announced two significant changes to be funded
through international loans by the World Bank and the Inter-American
Development Bank – none of which, however, modified significantly
the nature of the social policy regime. The first had to do with a new
The Social Policy Regime 87
systematically expanded, from 23.2 per cent in 2000 to 32.6 per cent
in 2009.14 The growth of private provision has mostly (although not
exclusively) been driven by middle and upper-middle income groups.
For example, almost 60 per cent of all private healthcare spending in
the early 2000s came from the wealthiest 25 per cent of the population
(Picado, Acuña and Santacruz, 2003).
The most important factor in fuelling the expansion of private services
was contracting out by the CCSS. During the 1990s the CCSS stopped
investing in new equipment and, instead, paid private providers to
cover advanced diagnosis (for example, diagnostic tests and cancer
treatment). In some cases the CCSS waited two years before purchasing
required equipment, paid fees that doubled the cost of the equipment,
and when finally obtaining the equipment, did not use it (Ombudsman
Office, 2000). Over the course of a few years, the private supply of medi-
cal services changed dramatically. Moreover, private practices rooted in
the co-optation of public services were well established: all across the
CCSS public service became difficult to disentangle from market rela-
tion. Increasingly, the same personnel simultaneously worked in the
private and public spheres.
Provided that social insurance offers every service people may need,
why rely on out-of-pocket private services? Why pay 5.5 per cent of
one’s salary in mandatory contributions and, additionally, at least
20 dollars for a private physician? Growing numbers of the population
argue that the primary cause for exiting public services are access issues
(needing to stand in line since dawn to get a doctor’s appointment or
finally receiving an appointment only to have it interfere with work
obligations); the timing of services (due to long waiting lists in the
face of life threatening illness) and decreased quality of services (due to
medical personnel being in a rush to see four to six people per hour in
addition to their co-existing and often conflicting agenda with their pri-
vate practice). Still, private services, particularly most specialized ones,
remained restricted to upper-income groups of the population (Picado,
Acuña and Santacruz, 2003). This means that the universal health sys-
tem has incrementally become a targeted system for those who cannot
afford private services.
The fact that lower-income groups cannot afford to exit social insur-
ance does not mean they are less dissatisfied than other groups, as
shown by a qualitative study among 84 people below the poverty line,
living in various urban and rural areas of the country undertaken in
the mid-2000s (Martínez Franzoni, 2006). Primary sources of dissatis-
faction were shared with other groups. They boiled down to poor and
The Social Policy Regime 89
3.5.3 Pensions
In the 1980s there were enormous international pressures in Latin America
to increase private participation in pensions following the Chilean model
and most countries introduced pro-market changes. Although Costa Rica
was not an exception, it was part of a cluster of countries together with
Uruguay and Brazil that did so in a heterodox fashion. Among these coun-
tries, Costa Rica’s pension system shows the greatest resilience, in part
because its regime did not undergo a financial crisis and transformations
reflected private pressures rather than an ineffective public performance.
Complementary individual accounts, at first voluntary and later
compulsory for salaried workers, were established in the 1990s and
early 2000s, respectively. The Workers’ Protection law made the general
pension regime (RIVM) and the remaining regimes for specific occupa-
tions, part of a multilayer system (see Figure 3.10). The first layer was
already mandatory for salaried workers and later became mandatory
for non-salaried workers as well. The second layer was complementary,
mandatory and for salaried workers alone.15 Unlike the rest of the
region, individual accounts were funded with a reallocation of payroll
taxes already in place rather than by establishing new fees. The third
layer was also complementary, voluntary and available to everyone
who contributed. The social assistance pension established during the
1970s continues to target the elderly (65 years of age or older) under
90 Good Jobs and Social Services
Optional Optional
individual individual
accounts accounts
Mandatory
individual
accounts
Figure 3.10 Multilayer pension regime for old age, mortality and disability
Source: Own elaboration.
80
70
60
Percentage
50
40
30
20
10
0
1969
1970
1971
1972
1973
1974
1975
1976
1977
1978
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
Figure 3.11 Pensions coverage: insurance and social assistance, percentages,
1969–2006
Source: CCSS.; INEC (various years).
Seal of Sanitary Quality. The result is a system for providing this basic
service with a variety of suppliers, quality and costs to the public.
Some statistics are useful to illustrate this diversity. In 2006 there
were 2,235 aqueducts, of which 81 per cent were small rural aqueducts
that supplied 27 per cent of the served population. The municipalities
managed 11 per cent of aqueducts servicing 19 per cent of the popula-
tion, while larger and higher-quality aqueducts were the responsibility
of ICAA and a local public enterprise based in Heredia. The two were
responsible for 8 per cent of aqueducts, covering almost half the coun-
try’s population, and less than 1 per cent of aqueducts serving 5 per
cent of the population. The local public enterprise offers the highest
percentage of potable water service.17
Although access to piped water is fairly widespread, there are signifi-
cant socioeconomic gaps (Figure 3.12): of the poorest 20 per cent, 79
per cent of the households receive piped water. Only 60 per cent of
those households receive potable water. On the other hand, 96 per cent
of the richest 20 per cent of households receive piped water and 86
per cent of them receive potable water. The gap is still higher between
regions.
In terms of nutrition, the CEN-CINAI of the Ministry of Health
(MOH) continues to provide day care and food in preschool to poor
children 7 of age or less, thus making it easier for poor mothers to enter
100
90
80
70
60
50
40
30
20
10
0
Q1 Q2 Q3 Q4 Q5 Total Urban Rural
Figure 3.12 Population served with piped water ranked by potability for income
and region, 2004
Source: Trejos (2008) based on INEC and Mora and Feoli (2007).
The Social Policy Regime 93
At first, the Costa Rican social policy regime was primarily funded by
the national budget. As time passed, however, the national budget lost
ground to an array of new agencies, each of them in charge of their
own funding sources, largely based on payroll taxes. In 1950 the cen-
tral government accounted for 69 per cent of all social public spending
(IICE, 1962) while during the 2000s it accounted for just a third (Trejos,
2007b). Consistently, local governments played a minor role, allocat-
ing 4 per cent of public expenditure in 1950 and less than 5 per cent
today.
The expansion of formal employment during the period of expanding
incorporation (discussed in Chapter 2) was important because of the
social policy regime’s reliance on payroll taxes paid by salaried work-
ers. Since almost all Latin American countries followed the continental
model of social insurance, Costa Rica was not alone in the dependence
on workers’ contributions. Where Costa Rica departed from other coun-
tries was in making payroll taxes a funding source for non-insurance,
social assistance programmes. This dependence on salaried workers
and payroll taxes became a relatively effective mechanism to solve the
political constraints inherent to taxation expansion faced by all Latin
American countries during this period.
Payroll taxes were increasingly important in healthcare and other
basic social services. During the period of expanding incorporation,
the Ministry lost its prominence in healthcare to CCSS. In 1950 the
CCSS contributed 12 per cent of all health spending. By 1980 the CCSS
was contributing to more than half of the spending and it currently
accounts for about 90 per cent. In terms of water supply, the burden of
funding relies largely on the central and local governments in charge of
tariffs based on consumption. With the creation of FODESAF, nutrition
The Social Policy Regime 95
30
25
20
15
10
0
42
50
55
60
65
70
75
80
85
90
95
00
05
10
19
19
19
19
19
19
19
19
19
19
19
20
20
20
Figure 3.13 Evolution of payroll tax rates for social policy, percentages, total and
by sectors, 1942–2010
Source: Own elaboration.
Table 3.3 Structure of funding for social policy and basic social services,
1988–2004
(% of the total)
these services, as occurred in the 1980s, when the rates were increased.
However, in the last decade this has not occurred and the decrease in
central government participation has led to a reduced income. The con-
tributions are also limited in that they are pro-cyclical and depend on
the performance of the formal labour market, which has been declining
(see Chapter 2 and discussion below).
In terms of water supply, in 1988 the central government maintained
a significant transfer of funds to the ICAA, the only institution that
supplemented the tariffs. In 2004, tariffs accounted for 96 per cent of
total revenues, reducing the vulnerability of service in the face of fiscal
restraint, although adding problems associated with collections (delin-
quencies), or the disparity in rates.
Finally, nutrition programmes funded by FODESAF still depend on
social security contributions and the sales tax. It was initially believed
that this funding source, based on specific taxes, reduced programme vul-
nerability. However, in reality they have been the most affected because
98
Table 3.4 Structure of funding for basic social services, 1988 and 2004
(% of the total)
Total revenue 100.0 100.0 22.7 37.3 64.9 54.1 7.0 5.7 5.4
Composition of total income 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0
Direct taxation 55.0 60.5 17.7 28.6 71.6 88.3 6.5 0.3 75.8
Payroll taxes 49.4 48.2 2.6 0.0 69.2 85.9 2.6 0.0 69.6
Income tax 5.3 10.6 14.4 24.8 2.3 2.1 3.7 0.3 5.4
Property tax 0.3 1.6 0.8 3.8 0.1 0.3 0.2 0.0 0.8
Indirect taxes 29.7 30.0 75.5 69.3 15.1 5.9 20.9 0.8 23.6
Goods and services 20.2 26.4 48.8 61.1 10.8 5.2 14.1 0.7 21.8
Foreign trade 9.5 3.5 26.7 8.3 4.4 0.7 6.8 0.1 1.8
Current non-tax income 15.2 9.4 6.8 2.1 13.2 5.5 71.8 98.9 0.6
Sell of goods and services 7.9 6.8 0.6 0.3 4.8 2.2 66.9 96.0 0.1
Interests and other income 5.8 1.5 2.6 0.4 7.6 2.2 4.0 2.8 0.3
Current tranfers 1.4 1.1 3.6 1.3 0.8 1.0 0.9 0.0 0.3
Capital income 0.1 0.2 0.0 0.0 0.0 0.3 0.9 0.0 0.0
300,000.0 30,000.0
Wages
250,000.0 25,000.0
Average contribution
Contributions
200,000.0 20,000.0
Average wages
150,000.0 15,000.0
100,000.0 10,000.0
50,000.0 5,000.0
0.0 0.0
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
Figure 3.14 Average wages and contributions among the occupied labour force,
colones of 2006, 1985–2008
Source: Own elaboración based on INEC and BCCR (various years).
100 Good Jobs and Social Services
3.7 Conclusion
Costa Rica’s social policy regime has been geared towards social incor-
poration rather than towards fighting poverty alone. This successful
social incorporation has been accomplished by a social policy regime
remarkable in at least three ways: endurance, comprehensiveness of
programmes and broad scope of benefits. Together these features turned
an average country into one with lower infant mortality rates and
higher life expectancy than any other country in Latin America during
the second half of the twentieth century. Income poverty has remained
stubbornly stable over several decades; approximately a quarter of the
population reflects the central role played by social services rather than
by targeted cash transfers. Likewise, services rather than transfers have
brought people with different socioeconomic backgrounds on board for
state provisions.
The comparative literature on social policy tells us that social insur-
ance cannot lead to a universal social policy regime. It also tells us that
in open economies, general revenues, rather than payroll taxes, are
more efficient income sources because they do not threaten competi-
tion in the global market. The accomplishments of the Costa Rica social
policy regime challenge both expectations. The building of universalism
around social insurance during the period of expanding incorporation
tells us that under certain circumstances, contributory arrangements
can reach a majority of the population (Martínez Franzoni and Sánchez-
Ancochea, 2012). In the case of Costa Rica, this was done by intertwin-
ing social insurance and social assistance, both in terms of funding
through payroll taxes and in terms of entitlements. More specifically,
most financial resources entering the social policy regime benefited the
poor as much as the non-poor. This was particularly the case in health
services. The resilience experienced by the social policy regime during
the period of stagnant incorporation also tells us that the interaction
between the economic and social policy regimes may be more complex
and more strongly mediated by institutional and political factors than
expected.
What lessons does Costa Rica provide for countries trying to establish
an effective social policy regime? A key lesson is that it can be done
incrementally and over the long term. A second lesson is that the loss or
weakening of synergies between the economic and social policy regimes
will eventually translate into insufficient resources and therefore vari-
ations in coverage and quality. This is particularly problematic in the
context of an aggressive expansion of market services that commodify,
The Social Policy Regime 101
4.1 Introduction
102
The State as the Central Actor 103
Latin America, but land concentration was still high in absolute terms
(Bowman and Baker, 2007).6 Thus, long historical trends cannot be con-
sidered a driver of the economic and social policy regimes that followed
the Second World War.
The extent to which Costa Rica was a fully functioning democracy
during most of this period is also questionable. For example, when
social insurance was established in the early 1940s, elections were not
free and a single, elite-driven party dominated the system. Other build-
ing blocks of modern Costa Rica were created by a de facto, non-elected
transitional government that ruled for 18 months after the 1948 civil
war. During the 1950s, partisan opponents and union activists were
exiled or jailed. Additionally, other long-standing democratic countries
in Latin America (for example, Chile and Uruguay before the 1970s) and
elsewhere failed to secure dual incorporation.
Between 1949 and 1975 the Costa Rican political system excluded sig-
nificant groups. The second paragraph of article 98 of the Constitution
allowed the Legislative Assembly to ban political parties deemed “anti-
democratic”. Although the extent and intensity of the exclusion dimin-
ished towards the end of the period, it did mean that a group of citizens
lacked the same freedom of thought, organization, or voting options
that the rest of the population enjoyed. When this prohibition was
repealed in 1975, it put an end to the long process of creating a demo-
cratic political system that met all the requisites of a polyarchy.7 Thus,
the democratic consolidation that occurred between 1950 and 1980,
neither preceded nor caused social and economic transformations but
took place simultaneously (Programa Estado de la Nación, 2001; Vargas
Cullell and Rosero Bixby, 2005). Overall, electoral competition has at
times promoted and at times impeded social policy, hand in hand with
other factors such as bureaucratic initiative and the role of international
organizations (McGuire, 2010).
A more sophisticated version of the democratic argument relies on the
nature of Costa Rica’s political institutions (Gutierrez-Saxe and Straface,
2008; Lehoucq, 2010; Wilson, 1998). According to these authors, after
proper electoral rules were enacted (in 1946 for Lehoucq or in 1948 for
Wilson) political actors had confidence in elections and viewed the only
“game in town” (Lehoucq, 1998; Wilson, 1998). Following this line of
argument, Straface (2008: 18) summarizes the consequences of this
democratic regime “this two-party system with social links, together
with the expectations of political alternation, led political parties to
develop programmes for the “median voter”, that is, they focused on
the centre of the political spectrum. At the same time, the delegation of
108 Good Jobs and Social Services
expand resources for the public sector, help new groups access credit
and weaken the opposition. According to Alberto Martén – Economic
Minister of the Junta – “a reason that led me to promote the measure
was to take resources that could fund a counter-revolution from dissatis-
fied groups” (cited in Brenes, 1990: 32) and it is also clear that Figueres
was particularly worried about his own access to credit.10 The Junta
was well aware that this measure would face strong opposition; in fact,
the decision was taken a day after the suspension of civil guarantees
(Bowman and Baker, 2007).
The elimination of the army responded to the need for self-preserva-
tion. Figueres and the Junta were worried about a potential coup and
knew that the army could easily become an opposing force (Bowman
and Baker, 2007). Their fears were probably justified. In November
1948, less than six months after the approval of these measures, the
newspaper La Nación – which had always represented the interests of
the traditional, agricultural elite – denounced the Junta arguing that
it “counts with the unanimous opposition of commerce in the coun-
try, which has felt heavy on its shoulders a series of dispositions and
tributes that each day are made more difficult to comply with” and
pleaded a return to pre-Figueres days (cited in Bowman and Baker,
2007: 31). These reforms, undertaken during an exceptional, non-
democratic moment, constituted the basis for subsequent expansion of
the state and adoption of policies towards social and, especially, market
incorporation.11
new businesses. In fact, in the late 1970s, 40 per cent of industrial busi-
ness owners had a father who had not been a business owner himself
(Garnier and Hidalgo, 1991). In short, the state-led economic policies
promoted by the PLN during this period helped strengthen the new
elite and, at the same time, facilitated market incorporation for a grow-
ing middle class of public employees and small business owners in all
sectors of the economy (Rodríguez, 1997).
During the 1950s and 1960s, social policy was less of a priority
for the PLN as economic modernization. In fact, “most of the social
welfare infrastructure had been established before the Revolution of
1948” and “there were no radical innovations” (Bodenheimer, 1970:
71, see also Winson, 1989).15 Even though, in the 1953 electoral pro-
gramme, the PLN included plans to improve education, housing and
welfare, after winning the election Figueres focused on the economic
realm (Bowman and Baker, 2007). Yet social spending and coverage did
increase gradually, driven by three different forces. First, the PLN used
it as an instrument to expand its own basis of support. This is clear
when one considers the approval of a law requiring the universaliza-
tion of social insurance in 1961, a measure driven by PLN legislators
under a government run by the conservatives. According to the main
proponent of the law and then PLN deputy, Enrique Obregón Valverde,
Figueres wanted to make sure that the PLN was responsible for the
consolidation of social security – and thus compensate the fact that the
institution had been created by a different group in the 1940s.16 Second,
the bureaucracy in charge of pensions and healthcare policies pressured
for an expansion of its own programmes and new funding mechanisms
to secure their sustainability (Rosenberg, 1983). Third, many of the few
new social initiatives that the PLN promoted were at the intersection
between social and economic policy regimes – and simultaneously con-
tributed to market and social incorporation. This is the case of housing
programmes and is even more clearly evident in the case of the National
Learning Institute (INA for its Spanish acronym).
The creation of the INA in 1965 sought to support the process of
industrialization by improving training among the working classes.
It also contributed to the expansion of the state itself. The law that
created the INA was proposed by the Minister of Labour, Alfonso
Carro Zúñiga, with advice from the ILO and Israeli experts (Congreso
Constitucional, 1965). Carro Zúñiga, a prominent leader of the
PLN and some of the PLN Congressmen who participated in the
debates defended the law for two reasons: the need to increase skills
among the labour force, particularly in the manufacturing sector;
116 Good Jobs and Social Services
While the interests of the elite around the PLN may have driven the
general direction of policy, they cannot alone explain the specific fea-
tures of those polices. Instead, we also need to consider where ideas
came from and how they changed over time. We argue in this section
that international actors and the ideas they promoted were extremely
important in the creation of opportunities and constraints for domestic
policy formation.
One excellent example is that of the social and labour reforms of
the 1940s, which were promoted under a policy environment heav-
ily influenced by the anti-Communist reformism of Roosevelt’s New
Deal (Acuña, 1995). An equally far-reaching illustration is the case of
healthcare insurance. Created in 1941, Costa Rica’s universal healthcare
policy was Latin America’s first unified system; it was built from the bot-
tom up, with urban, low-wage workers the first to enrol in the system
(Martínez Franzoni and Sánchez-Ancochea, 2012). This policy design
was deeply influenced by international prescriptions: at the time, the
ILO was promoting unified systems with similar entitlements for all
(Seekings, 2010).
During the following three decades, regional and/or international
paradigms continued to shape policies towards structural change and
social policy. Contrary to pioneering South American countries where
import substitution had initially been an economic structural process
leading to a new policy paradigm (Thorp, 1998), in Central America,
import substitution was shaped after international ideas: a policy
paradigm sought to transform the economic structure. ECLAC and the
US government played a fundamental role in the implementation of
import substitution through the CACM. Similar differences between
Costa Rica and South American countries are evident in the area of
social insurance: in the Southern Cone it was partly created to respond
to bottom-up pressures from the expanding working class. In Costa
Rica, the European and Southern Cone experiences combined with
policy prescriptions by the ILO played a fundamental role in promoting
social insurance systems at a later stage.
In the 1950s ECLAC proposed a system of ‘limited integration with
reciprocity’ to promote industrialization (Bulmer-Thomas, 1987).
Regional, state-regulated monopolies were proposed to distribute
new industries in an equitable manner among all member countries.
ECLAC’s model, which excluded many agricultural products from free
The State as the Central Actor 121
trade (for example, basic grain, cotton, coffee, sugar), was behind the
Multilateral Treaty on Free Trade and Central American Economic
Integration. The Integration Industries Convention was signed in the
late 1950s.The final design of the CACM also reflected the ideas of the
US government. The Eisenhower Administration favoured free trade
among all member countries and rejected the idea of planned regional
monopolies
In Central America the actual translation of external ideas about
import substitution into domestic policies differed from country to
country. Costa Rica was unique and more successful than the rest for at
least two reasons. First, protection contributed to a piecemeal expan-
sion of labour-based social policy. Most of the business sector needed
not to worry about high payroll taxes because they did not compete
internationally (Lizano, 1999). The situation of agro-exporters was
more worrisome, but many of them (particularly those with tempo-
rary workers) received exemptions from payroll taxes. It thus became
easier to expand public spending in Costa Rica than in East Asia where
“strategies dependent on exports of labour-intensive manufactures...
made governments and firms highly resistant to social insurance
schemes that would increase labour costs” (Haggard and Kaufman,
2008: 9). Second, import substitution did not just benefit large com-
panies but also small and medium-sized enterprises and cooperatives,
something exceptional when compared to most other countries in
Latin America.
International ideas also influenced the formation of social assist-
ance programmes in the mid-1970s. Following the example of France,
Uruguay and others, as well as well-established ILO policy prescriptions
at the time, Figueres and his Minister of Labour, Jiménez Veiga, proposed
to create family allowances. His plan, however, was at odds with a dif-
ferent stream of policy prescriptions following the Cuban revolution of
1959. Such a stream stressed the need to go beyond transfers and adopt
integrated and multidimensional responses to poverty and reflected in
Kennedy’s Alliance for Progress and Johnson’s War on Poverty to the
World Bank and the Socialist International.
President Oduber (1974–78) and his vice-president, Castillo, were
more attuned to these ideas than Figueres. Oduber had been vice-
president of the Socialist International and Castillo had worked for
the ECLAC and for the Central America Integration System. After win-
ning the elections, they actively pursued a Congressional overhaul of
Figueres’s family allowances project with the more innovative social
development fund we described in Chapter 3.
122 Good Jobs and Social Services
had the blessings of the business sector and played a key role in fight-
ing back communist organizations in the midst of the Central America’s
bloody conflicts of the 1980s. While solidaristas could have comple-
mented unions, they instead began seeking to compete with unions in
representing workers in collective bargaining even though they lacked
the autonomy from management necessary to represent labour collec-
tive interests (Castro Méndez and Martínez Franzoni, 2010).24
The initial shift in policies and the structural changes that went along
with it led to a substantial differentiation in the composition of the mid-
dle class, further weakening the largely unified interests previously held
by the political elite. The middle class became more heterogeneous in
terms of labour market participation and income levels (Vega, 2007).25
The number of blue-collar workers in the agricultural, service and manu-
facturing sectors decreased from 32 per cent in 1987 to 20 per cent in
2008, while the number of white-collar and small entrepreneurs grew
significantly (Programa Estado de la Nación, 2009). In so far as the
middle class became more heterogeneous, state policies promoting
economic opportunities for the middle class were increasingly difficult
to establish. A direct consequence has been weakened incentives for
the PLN to promote state-led employment. Instead it has increasingly
concentrated on promoting high-productivity sectors (including high
tech and finance), hoping for a trickle-down effect on the rest of the
economy.26
Since the 1990s, groups within the PLN in favour of liberalization
have gained even more influence. These groups were partly responding
to what they saw as appealing new opportunities in sectors like non-
traditional primary exports, tourism and high-tech assembly. In doing
so, however, they paid scare attention to the barely positive effects that
such opportunities would have for market incorporation among the
majority of the population. These groups have gradually abandoned
the economic policy regime that aimed to promote production for the
domestic market from all types of companies (including small ones) and
have pushed for a redefinition of the state’s role.
The liberalization of the financial sector reduced the amount of subsi-
dized credit and the support for small agricultural producers was all but
eliminated. Constrained by institutional legacies (see discussion below),
the Costa Rican government by and large shied away from closing
down institutions but selectively reduced budgets, particularly among
agencies that were emblematic of the previous productive regime,
and created new ones. For example, in 1993, the National Council for
Production had only one-third of the resources it had in 1990. The
The State as the Central Actor 125
State reform has taken place through layering rather than retrenchment
In spite of the increasingly influential neoliberal rhetoric, the last two
decades have witnessed the creation of government agencies without
the simultaneous elimination of pre-existing ones. Despite having
been announced in the 1990s, ten years later state downsizing had not
taken place. The only entities that were closed were CODESA and its
companies in the 1980s (Sojo, 1984) and the Anglo-Costa Rican Bank
in the 1990s. At the same time, between 1990 and 2004, the Legislative
Assembly created 107 new public institutions, more than 25 per cent of
those created since the country’s independence in 1821, and more than
those created during the largest expansion of the state, between 1960
and 1979. Unlike the 1960s and 1970s, when the creation or reform of
public institutions targeted the delivery of goods and services, the most
recent expansion pursued greater administrative and budgetary flex-
ibility in managing specific programmes. Some institutions were also
created to regulate either other state agencies (for example, in pensions)
or specific markets (for example, finance).
As a result, despite legal transformations, neither an explicit and clear-
cut privatisation of public services nor a robust functional modernization
of the overall Costa Rican state has occurred (Chong and López de
Silanes, 2005). Examples of failed or truncated modernization can be
found in roads as well as the healthcare sector, both of which were
The State as the Central Actor 129
The expansion of state bureaucracy has increased rights and veto powers
During the period of stagnant incorporation, Costa Rica was resilient
in guaranteeing rights in a top-down fashion: state obligations to
citizens expanded, offering access to information as well as new and/or
more effective services. This significant expansion of civil, political,
social and environmental rights was reflected in constitutional amend-
ments, the ratification of international treaties and the passing of new
laws. This expansion was accompanied by a significant innovation: a
Constitutional Court created in 1989, providing an accessible mecha-
nism for citizens to assure the compliance of state institutions.32
Simultaneously, a network of institutions with powerful constitu-
tional, political, legal and administrative mandates for state account-
ability were created or strengthened. For instance, the until then only
agency in charge of horizontal accountability, the CGR, was awarded
new functions (Villarreal, 2004). Costa Rica gave these agencies unusu-
ally broad capacities when compared with equivalent agencies in other
Latin American countries.
The growth of agencies with different responsibilities has also increased
the number of places where decisions are made and the number of veto
powers. One recurrent pattern has been that public agencies in charge
of social services (healthcare) deny a given service (let us say a treatment
to HIV patients); people then recourse to the Constitutional Chamber,
who blocks, reverses or at least credibly threatens the initial decision.
This has become an ordinary way to defend entitlements and services
inherited from the period of expanding incorporation.33
The expansion of veto powers within the state apparatus goes beyond
entitlements and is reflected in obstacles to state reform. For example,
when the Figueres Olsen administration (1994–98) sought to reform
130 Good Jobs and Social Services
vicious circle: the state lacks the material basis to honour constitution-
ally and legally established rights and obligations but when the state
fails to guarantee a right or an obligation, individuals and groups can
make a legal claim in the Constitutional Court. There political rights are
discussed and awarded without the need for recourse to political inter-
mediaries such as legislators or political parties and without the need to
consider financial implications.
The government has made successive attempts to improve its fiscal
position through various measures, including more effective tax collec-
tion, mandatory investment in government bonds by the decentralized
sector,38 cutbacks in public spending; and the pre-eminence of fiscal
over sectoral policies. The government has also benefited in recent years
from the reduction in interest rates and thus the debt burden, which
was above 30 per cent of the current government income during the
1990s but is now significantly lower. Although more effective tax col-
lection relieves fiscal pressures in a sustainable fashion, the remaining
options do not: they generate revenue in the short run at the expense
of the provision of sound public services in the medium and long term.
In addition, they cause serious judicial insecurity.
In short, the political failure to broaden the tax base to fund public
policy has led to increasingly rigid budgets, an excessive accent on
cutbacks to secure fiscal stability and increasing conflicts over budget
allocation. At the same time, the state has become an arena of conflict
between many actors with different preferences, vision and needs.
4.7 Conclusion
133
134 Good Jobs and Social Services
1940 Costa Rica’s GDP per capita (real US$1,763) was less than half of
that in Argentina, Uruguay, Venezuela and just two-thirds of that in
Guatemala.2
Without giving in to the temptation of making extrapolations out
of economic and social transformation processes that are always coun-
try-specific, in this concluding chapter we outline eight lessons drawn
from the Costa Rican case. These lessons should not be read as theoreti-
cal contributions but as empirical stylized facts that emerge from our
inductive research. Our lessons, like the rest of the book, concentrate
on the analysis of what states can and cannot do and what motivations
drive their interventions.
in the case of Costa Rica, is unlikely to take place without active state
intervention.3
development. Yet this may be a misleading use of the term. Like most
other Latin American countries, Costa Rica did succeed in promot-
ing some degree of structural change but was never able to impose
performance standards on local producers. Quite the contrary: the
country provided protection, subsidies and cheap credit to many small,
medium-sized and large producers during the period 1950–80 without
effectively demanding much in return (Lizano, 1999). The public finan-
cial sector provides a very good example: Brenes (1990) shows how sub-
stantial amounts of credit went to the PLN leadership or to some of its
supporters, even in cases where repayment levels were low. There is also
ample evidence that Figueres and his allies benefited from the largeness
of the state without generally being forced to invest in technological
upgrading and innovation (Solís, 2006).
The point of this lesson is not to rehearse neoliberal arguments
against state intervention; to argue that the Costa Rican state was
totally inefficient or to support a reduction in the productive role of
the state. In fact, we know that the Costa Rican state promoted some
technological learning in sectors like electricity and telecommunica-
tions and that that neoliberal reforms actually harmed its role in
promoting both market and social incorporation. Rather, the Costa
Rican trajectory has three implications for our understanding of what
states can do in developing countries, which we think should receive
further attention: (a) having a state capable of creating jobs is a neces-
sary but not sufficient condition for the creation of a developmental
state; (b) a state that is able to create and sustain employment growth
over several decades can make a substantial contribution towards
people’s welfare, even if it is simultaneously less successful in promot-
ing economy-wide upgrading; and (c) states respond to historically
specific contexts and to the interests of particular elites; in some coun-
tries, it may be easier to create an employment-creating state than a
developmental one.
are currently linking income transfers with social services through con-
ditional cash transfers.
Costa Rica did not establish these successful arrangements over-
night. It took about four decades of incremental state-building with
long periods of piecemeal growth (the 1950s and 1960s) and short
periods of intense statecraft (the 1970s). Sequencing in this gradual
process mattered: under social insurance, the low-income working
class was reached first, followed by higher-income groups. Meanwhile,
basic education and public health services reached the poor. When all
health services were consolidated under one single system, the poor
were assured the same quality and opportunity of services than the
non-poor – something that should be a primary policy objective for
countries trying to establish good social services for a majority of the
population.
145
146 Notes
9. Since the 1980s the middle strata has become less state-bureaucratic and
more private-entrepreneurial. While public servants continued to have a
prominent role among the lower-middle and upper-middle class, medium-
size, small businesses and professionals in the private sector grew (Castro and
Gutiérrez, 2007:142). Based on a different methodology, Segura et al. (2010)
show that between 1987 and 2008 medium-sized businesses, experts and
middle-income groups increased from 27 to 37.5 per cent of the occupied
labour force. While the upper class also expanded, during the same period
agricultural and service workers dropped from one-third to one-fifth of the
occupied population during the (from 32.7 per cent to 20.2 per cent).
10. Cortés and León (2008), Román (2008), Trejos (2008) and Vargas Cullell (2008).
In addition to our own reports, we draw primarily from the latter two.
10. The original data came from PROCOMER and can be found in COMEX
(1997).
11. The reforms of the financial system in the 1980s and 1990s were the culmi-
nation of a long struggle between the defenders of the nationalized bank-
ing system and its opponents. Prior episodes included a failed attempt to
eliminate the public banks’ monopoly on the creation of deposits during the
Trejos administration (1966–70) and the creation of non-banking financial
firms ( financieras) in 1972. See Jiménez (1993).
12. Interview with a former Minister of Planning and Costa Rican academic, San
José (Costa Rica), September 2002. See also Sojo (1995) and Villasuso (1990).
13. Other private banks were also created at the beginning of the 1980s by inves-
tors with primary interests in other sectors of the economy. The Aizemann
family, a large importer of cars and other consumer goods, created the Banco
Mercantil. The Banco de San José was owned primarily by foreign investors as
well as expanding domestic firms such as Durman Esquivel and Lachner and
Sáenz. See Sojo (1995) and Actualidad Económica (several issues).
14. Information from Actualidad Económica, 3 (9), March–April 1989 and Actualidad
Económica 10 (8), 1995.
15. Information from Actualidad Económica, 3 (10), April 1989 and 5 (10), 1991.
16. Apparel production for exports was not only located in the FTZs. A large
share of apparel exports benefited from the RTA regime discussed above.
17. Unfortunately Ernst and Sánchez-Ancochea (2008) do not include the skill
composition of the service sector due to the lack of available information.
18. Value added X = (X/L)*L so that changes in value added ΔX = Δ(X/L) + ΔL
where L is equal to the total number of workers and Δ represents growth (in
percentage terms).
19. This calculations use data from Procomer (2001), which is also replicated by
Monge-González, Rosales and Arce (2005). If one considers data from other
sources, the sector experienced higher growth during the second half of the
1990s than in the first half. In any case, the growing trend of employment
is unquestionable.
20. Our analysis for the period 2001–08 has an additional problem: it compares
data from household surveys (for the economy as a whole) with data from
Procomer’s company surveys (for the FTZs).
21. The percentage of wage-earners constitutes a common proxy for formal
employment since most non-waged workers are self-employed and thus
unlikely to receive social benefits or the official minimum wage.
4. The Bolivian Social Emergency Fund was created in 1986 as the first in a fam-
ily of similar agencies following the economic crises of the 1980s. It funded
an array of anti-poverty programmes.
5. See also Rosero (1983) for an estimation of spending on health and educa-
tion per capita in 1970 dollars for the period 1910–82 and Sauma and Trejos
(1999) for a review of spending on basic social services from 1980 to 1996.
6. As discussed in the previous paragraph, we are aware that much had hap-
pened before 1940 but previous, incremental change only crystallize in a
qualitative modification of the social state in the 1940s when for the first time
social risks became a primary objective of the state in Costa Rican history.
7. We use age 14 to allow a lag time in enrollment follow-up.
8. Initially, medical services covered only children under 12 years. Family cov-
erage had started in three communities about a decade earlier when it was
strongly demanded by the insured who claimed that children were involved
in productive affairs as much as their parents. In at least one case the com-
munity had a co-op (Miranda, 1994).
9. This is based on the total number of people 65 years and over, although the
programme only targeted the poor with no contributory pension. Pensions
were also granted to individuals younger than 65, such as poor widows and
heads of households with serious disabilities.
10. Collective insurance was made available to groups of non-salaried workers
(for example, unions, cooperatives, associations). Over time, the CCSS has
only signed about 150 agreements, reaching around 2 per cent of the occu-
pied population. There could be several reasons for such poor performance.
One reason may be group size: the minimum of 50 workers is a difficult
requirement to achieve in a country where 7 of every 10 businesses employs
fewer than 5 workers.
11. For pensions, CCSS data concerning the total number of individuals con-
tributing is available prior to 1969 but figures cannot be weighted by the
economically active population.
12. For instance, monetary transfers among salaried workers reached 100 per
cent of their regular wages, but for non-salaried workers only a percentage
of stipulated daily subsidies.
13. The Constitutional Court (Chamber IV) of the Supreme Court hears all mat-
ters related to constitutional rights. This robust control of constitutionality
issues has converted the judicial branch, and in particular, the Constitutional
Court into a key public policy actor in Costa Rica (Vargas Cullell, 2009).
14. Estimations from the World Health Organization can be found at http://
www.who.int/nha/country/cri/en/ (last accessed on 17 October 2011).
15. Similar to other regimes, the first collective pillar has defined benefits and
contributions, while the second individual pillar has undefined benefits
with defined contributions.
16. The first pillar is administered by the CCSS, the Judicial Branch, Junta de
Pensiones y Jubilaciones del Magisterio Nacional (National Teachers’ Assembly
for Pensions and Retirement), and, in the case of the transition system,
Ministries of Labor and Finance. Corporations created by public (for exam-
ple, CCSS and Bancrédito and Banco Popular) and private institutions, all
regulated by the state, administer the second and third pillars (Legislative
Assembly, Law 7983).
Notes 149
17. Drinking water must meet certain physical, chemical, and microbiologi-
cal requirements and whose quality is determined by the National Water
Laboratory, a part of the ICAA (MS, ICAA and PAHO, 2003).
18. Until 2000, these funds were administered by another financial entity
attached to the MOH, the Technical Board of Medical Social Assistance
(CTAMS for its acronym in Spanish).
19. Meanwhile, the proportion of resources devoted to human resources
increased: the kitchen staff increased its percentage of budgetary costs from
14 per cent in 1979, to 52 per cent in 1990.
20. The government finally introduced a sales tax in 1967, but only after several
years of negotiations with the business elite. The initial tax rate was only
5 per cent and the law included several exceptions that diminished the
revenue capacity.
21. Average contributions to total wages consolidate workers and employers’ con-
tributions. From the point of view of employers, both are part of labour costs.
highly concentrated in Costa Rica long before competitive and fair elections
emerged.”
7. Rovira (1991) notes that democracy consolidated in 1958 when partisan
alternation took place. However, we place consolidation in the 1970s
because until then the Communist party remained banned.
8. In a set of 52 interviews with bureaucrats at OFIPLAN and ITCO conducted
by Denton in 1969, half of all respondents said they not just adhered but
belonged to the PLN. Denton believes a that among the 36 per cent that
did not respond there were pro PLN people as well. Besides, 62 per cent of
respondents identified ideological and programmatic differences between
parties rather than mere differences in personalities (Denton, 1969: 422).
9. The Costa Rican army was small in size prior to the decision to eliminate it;
the new elite worried that the traditional, agro-exporting elite might use it
to undertake a coup and regain power (Edelman, 2005).
10. Personal communication with Muni Figueres ( José Figueres’s daughter),
October 2010.
11. The provisional government also kept many of the institutional reforms
introduced by the previous two social Catholic governments, including
social insurance, later an instrument of state expansion.
12. During the period of expanding incorporation, Costa Rica’s political system
had two main blocks: the PLN and various other conservative groups that
at times succeeded in creating anti-PLN coalitions. Conservatives won two
presidential elections between 1951 and 1978 but never held a majority in
the Legislative Assembly. Before the 1970s, the Communist Party was pro-
scribed and, as a result, the PLN did not face any electoral threat from the
left.
13. The 1959 Law was approved during a conservative administration but its
design responded to the pressures and interests of the PLN. According to
Rovira (1993: 114), “it was the Partido Liberacion Nacional [the one] that led
all the process. Several of its deputies, like the then leader of the opposi-
tion [in Congress] Daniel Oduber but mainly Hernán Garrón Salazar, an
industrial member of the Industrial and Trade Commission of the Assembly,
played a very important role in all the sessions in which the Law was dis-
cussed.” Contrary to what some within the PLN had initially intended and
mainly due to US pressures, the law established few performance standards
for local companies, eliminating, for example, all requirements on local
content.
14. The calculation of these transfers (and, more generally, the welfare losses
resulting from protectionism) is based on a set of somewhat questionable
assumptions. See Taylor (1991) for valid criticisms. Nevertheless, it provides
some sense of the size of the subsidies that many producers received –
subsidies that may or may not have led to welfare losses over the long run.
15. Interview in Escazú (Costa Rica), 10 August 2011.
16. Data are based on households’ monthly income in nominal colones. Data
should be dealt with cautiously since the reliability of household surveys
conducted during this period is uncertain.
17. By the mid-1970s, the new institution charged with redistribution trans-
ferred only 3 per cent of arable land, benefiting 1.7 per cent of landless
households (Seligson, 1984).
Notes 151
30. Between 1990 and 2003, new economic institutions were created predomi-
nantly for exerting control or aimed at specific purposes. 10 of the 36 new
supervisory entities had authority over markets, especially in infrastructure,
finance and public services. Among those created for specific purposes, 22
of the 36 were, for example, related to public banks that were created for
managing investment and pension funds. This profile contrasts with the
1950–79 period when prevailing institutions had responsibility over entire
sectors.
31. In 2001, 310 cases per 100,000 inhabitants were presented to the
Constitutional Court, a figure 20 times higher than those registered in
El Salvador (15.6 per 100,000), Guatemala (13.3), Honduras (15.4) and
Nicaragua (17.1). Sources are PEN (2003), Wilson (2004), Hammergren
(1998), Domingo and Sieder (2001) and Volio (2000).
32. For information about the concept of “actors with veto power”, see Tsebelis
(2000). For its application in Costa Rica, see Lehoucq (2005).
33. Prior to the creation of the Constitutional Court, challenging the constitu-
tionality of public actions/activities was exceedingly difficult, allowing the
Executive branch a relatively free reign.
34. See Jurado (2003) and Rodríguez (2003) for a discussion of how the creation
of the Constitutional Court has cut the powers of the Legislative Assembly.
35. In itself the reduction of the informal power of the Executive branch may
well be beneficial and allow for more transparency and respect for legal and
constitutional norms. Yet the Executive branch had created these informal
practices to promote its own priorities more effectively and that option is no
longer available.
36. Costa Rica has been more successful in maintaining high fees for services
provided by a broad and diversified network of decentralized institutions
and public sector companies. Since 1996, the management of fees is a
responsibility of the Regulatory Authority of Public Services, an entity that is
formally independent from legislative and executive power. This institution
has succeeded, constantly updating fees to match rises in operating costs and
revenues from tariffs, fees and other sources have been above 20 per cent of
GDP in recent years.
37. From 1997 to 2006 the total portfolio of financial investments of all the
public sector entities fluctuated between 10 per cent and 14 per cent of GDP.
Of these investments, 70–80 per cent was invested in bonds issued by the
Ministry of the Treasury and the Central Bank. These latter resources gave
additional liquidity to the Executive branch and allowed for the financing
of losses of the issuing body.
154
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