Actividad 1

A) Gianluca Donatelli is at a conference. Listen to him introducing himself to Jana Frkova.

Make notes about,
1- Jana's nationality
2- Her Job
3- Why she’s at the conference

B) Complete what Gianluca says. listen and check your answers.

1- Excuse me._______this seat free?
2- Thanks very much. Can l _________ myself? I'm Gianluca Donatelli
3- Nice to meet you _________Jana. Where are you _________ ?
4- And___________ do you work for?
5- Oh really? And what do you___________?
6- So ___________ are you at this conference?
7- That's interesting. A friend of mine works for an Italian service provider. Can l introduce
____________to____________ ?
8- Roberto Can you come here for a minute? This is... Sorry, what is your name __________?
9- Roberto. __________ is Jana. She's writing an article on Internet service providers.

C) Listen to Gianluca again. He asks Jana eight questions. Match Jana's responses to each
question. Then work with a partner and practise the dialogue.

1.___ a. l am a Journalist

2.___ b. Jana Jana Frkova

3.___ c. Yes, it is.

4.___ d. Nice to meet you. l am Jana Frkova

5.___ e. I'm here to research an article on Internet service providers

6.___ f. l am self-employed

7.___ g. Yes. of course. That would be nice.

8.___ h. I'm from the Czech Republic

D) Why don' t we learn much about Gianluca in the conversation in A?

E) Listen to two extracts from a different version of the conversation
1. What do we learn about Gianluca this time?
2. Underline the stressed words in Jana’s questions
i. What about you? What do you do?
ii. What about you? What are you here for?
 F) Work with a partner. Have short conversations. Talk and ask about these things.
Example:
A Where ore you from?
B I'm from Spain. What about you? Where are you from?
A I'm from Japan

• company • reason for being here • job• name • country

G) Work in groups. You are at a party at a conference. lntroduce yourself and found out
about another person. Then introduce this person to other people in the group.

Actividad 2

-ed and –ing adjectives

Adjectives that end ‘-ed’ (e.g. ‘bored’, ‘interested’) and adjectives that end ‘-ing’ (e.g. ‘boring’,
‘interesting’) are often confused.

-ed adjectives

Adjectives that end ‘-ed’ describe emotions – they tell us how people feel about something.

 I was very bored in the maths lesson. I almost fell asleep.

 He was surprised to see Helen. She’d told him she was going to Australia.

 Feeling tired and depressed, he went to bed.

-ing adjectives
Adjectives that end ‘-ing’ describe the thing that causes the emotion – a boring lesson makes you
feel bored.

 Have you seen that film? It’s absolutely terrifying.

 I could listen to him for hours. He’s one of the most interesting people I’ve ever met.

 I can’t eat this! It’s disgusting! What is it?

Remember that people can be boring but only if they make other people feel bored.

 He talks about the weather for hours. He’s so boring.

 NOT I was very boring at the party so I went home.

Here are some more adjectives that can have both an ‘-ed’ and an ‘-ing’ form

 amused

 amusing

 annoyed

 annoying

 confused

 confusing

 disappointed

 disappointing

 excited

 exciting

 exhausted

 exhausting

 frightened

 frightening

 satisfied

 satisfying

 shocked

 shocking

Exercises:
A) Choose the best option to complete the sentences

1- You look really (tired/tiring). Why don't you take a break?

2- Sit down - I've got some very (excited/exciting) news for you.

3- He's got a very (annoyed/annoying) habit of always interrupting people.

4- I'm very (disappointed/disappointing) by your behaviour.

5- Kids! You're (disgusted/disgusting)! Don't talk with your mouths full!

B) Talk about any training course you have attended. What was it about? Was it helpful for your
position? What would you change from it? Discuss the answers with a partner

Actividad 3

Look at the pictures below. What do you know about these companies?

1) Read these descriptions of some companies. Complete their names.

A- This company provides many different Internet Services. including news, online shopping, and
e-mail. Most of its sales come from advertising on its website. Its head office is in Sunnyvale,
California.

Y_ _ _O

B- This company produces tyres for cars and other vehicles. It is based in France, but it has more
than 125,000 employees all over the world. It is also well known for its red and green travel
guides.

M_______

C- This northern European company operates in the retail market. It specializes ln low price
products, Including furniture, bathrooms, and kitchens.

I_ _ _
D- It’s a subsidiary of the European Aeronautic Defence and Space Company (EADS) The company
makes planes for the commercial aircraft market, where its main competitor ls Boeing

A_____

E- This company makes many different electrical and electronic products, such as TVs, computers,
and mobile phones. It is South Korea's largest company and exporter.

S_ _ _ _ _ _

2) Complete these sentences with the words ln bold ln 1 .

a- Some companies make or_______ goods

b- Other companies ________or offer services

c- If you __________ in a particular product or service, it’s your main activity.

d- If you work for a company, you are an ___________

e- If your head office is on a particular city, your company _______ there

f- If you work in a ________your company is part of a bigger group

g- If you sell a lot of products, you are a very good __________

8 If another company operates in the same market as you. it is your ____________

3) Make sentences using the words ln the table.

4) An employee is talking about her company. Listen and complete the information in the table.
5) Work with a partner. Talk about Besam, using some or all of these phrases and the Information
ln 4 .

lt's a(n) . . company / organtzatíon.

lt's a subsidiary of...

lts head office is….

It makes / produces …

It provides / offers ..

It has…employees

It operates in…

It is based in…

It specializes in…

lts main competitors are…

It has sales of…

6) Now talk about your company using the phrases in 5.

Actividad 4

Discuss these questions. Then listen and comment.

 What do you know about Starbucks?

 How old is the Company?

 What countries do they work in?

 Do you like their coffee and customer service?

Listen about Starbucks again and answer:

1. Where did Starbucks open its first branch?

2. When did Starbucks open its first branch?

3. When did Howard Schultz join the company?

4. Which city did he visit?

5. When did Starbucks go public?

6. How many branches did Starbucks have in 1992?

7. Where did Starbucks establish its first cafe outside North America?
8. How many branches did Starbucks have in 2012?

9. How many countries did Starbucks operate in?

Put the verbs in brackets in the past simple. They are all regular.

Starbucks opened (open) its first branch in Seattle in 1971. But you couldn't drink coffee there.
It____(import) and sold coffee beans to restaurants and cafes. In 1982, Howard Schultz___ (join)
the company as the Director of Marketing. He____(visit) Milan on a business trip. He was very
impressed with the Italian espresso bars and coffee culture, so he___(decide) to copy the idea in
Seattle. Coffee bars quickly became popular in Seattle. In the early 1990s, the demand
for coffee____(increase) and Starbucks____(expand) in North America. In 1992, the company
went public. It had 165 branches. In 1997, Starbucks____(establish) its first cafe outside North
America, in Tokyo, Japan. In September 2012, the company_____(operate) 9405 branches in 60
countries all over the world.

Ask and answer questions to talk about your Company. Use these prompts to create your
questions:

When/founded?

Who/work with?

How many countries/operate?

What import/produce/provide first?

Differences?

Actividad 5

Compare past simple vs Past continuous. Discuss the differences. Think about:

 Auxiliary verbs

 Forms

 Time expressions

 Uses

The past simple and the past continuous tenses are used to talk about the past.

 We use the past simple to talk about a completed event in the past:

Yesterday, I had an important meeting.

Last week, I went on a business trip.

  We use the past continuous (was/were + -ing) to talk about a past activity that was in
progress at a particular time in the past:

At 8 am, I was eating breakfast.

`Where were you an hour ago?' `I was having lunch with the manager.'

 We use the past simple and past continuous to talk about a completed past event
that happened when another activity was in progress.

It started to rain while I was walking in the park

Fill in the blanks below to complete the sentences. Use the words in the above boxes.

1. A: ___________ they watching TV at midnight? B: No, they ___________.

2. We ___________ eating lunch in the cafeteria at noon.

3. A: ___________ you talking on the phone a few minutes ago? B: No, I __________.

4. I ___________ walking home when I saw the car accident.

5. My classmate and I ___________ studying together at the library.

6. While he ___________ cleaning the house, we ___________ cooking.

7. A: What ___________ you doing at one o’clock? B: I ___________ sleeping.

8. The car engine ___________ working, so I had to fix it.

9. A: ___________ you listening to the teacher? B: Yes, I ___________.

10. At seven o’clock, Mr. Smith ___________ robbing the bank.

11. Steven ___________ doing his homework, he was playing with his friends.

12. It ___________ raining last night, so I took my umbrella.

13. Anne ___________ studying in London last year.

14. I ___________ working as a teacher when I first met your mother.

15. We ___________ swimming while you ___________ playing volleyball.

2) Look at the pictures below and make sentences with the past simple/continuous like in the
example.

 Make sentences about you using the past continuous.

Example: At 8am yesterday, I was having breakfast

 Work in pairs. Ask your partner what he or she was doing at the specific times mentioned
below:

8:00 am yesterday Midday yesterday

9:00 pm last night 7:00 am this morning
Lunch time yesterday 4:30 pm yesterday afternoon.

Actividad 6

COLLOCATIONS: ‘get …’
Complete the sentences below. Use the collocations (and phrasal verbs) in the

box. Use the past tense when necessary.

1. I always do my homework on time. I don’t want to ___________________________.

2. Our flight departs in two hours. Let’s ___________________________ to leave.

3. Here comes a bus. Let’s ___________________________ it.

4. We should ___________________________ at the next bus stop.

5. On the weekends, I usually wake up late and ___________________________ at 10 o’clock.

6. My family and I ___________________________ from our holiday last week.

7. We ___________________________ while we were in Italy and had to ask for directions.

8. Would you like to ___________________________ and have lunch tomorrow?

9. James usually goes to bed early because he has to ___________________________ early.

10. I ___________________________ and had to see a doctor last month.

11. You should wear a warm coat in winter or you might ___________________________.

12. Of course I want to ___________________________! I want to make lots of money!

Actividad 7
https://www.cnbc.com/video/2018/04/24/stanfords-leah-weiss-what-to-do-if-youre-anxious-or-
upset-at-work.html

Work in pairs. Before you watch the video discuss these questions:

Are you usually stressed at work?

What makes you feel stressed?

How do you deal with stress?

Now, watch the video. Do you agree with the advice of the video?

Actividad 8

Someone, somebody, something, somewhere are indefinite pronouns. They function in a similar
way to some. We use them in affirmative clauses and in questions expecting a particular answer.
We can use them to refer to both general and specific people or things. We use them with a
singular verb:

I know someone who gives piano lessons. (a specific person)

Somebody has obviously made a mistake. (general, we don’t know who)

Can you hear something?

There was no mistaking the smell. Burning. There was a fire somewhere.

We often use the plural pronoun they to refer back to (singular) someone or somebodywhen we
do not know if the person is male or female:

Never judge someone by the way they look. (or Never judge someone by the way he or she looks.)

Exercises

Complete the exercises using relative and indefinite pronouns

1- Look at the pictures and describe the people.

Ex: He is who invented the telephone.

Complete the sentences with a definition and a relative pronoun

A corskcrew is…

A fugitive is…

Flip-flops are…

A wrinkle is…

A hypochondriac is…

A labyrinth is…

A cushion is…

A tenement is…

Actividad 9

A) Discuss in pairs. Then discuss as a class

What facilities can you find inside a hotel?

What are the most important features in a hotel for you? Explain.

How important are the following hotel facilities and features to you?

A bathroom Wireless internet Comfortable beds Air conditioning

access

Cable/satelliteTV Warm and friendly Health center Room service

staff

Can you think of any others?

B) Read the text and answer the questions below

Types of Hotel

There are many types of hotel, big and small. Big hotels, which are part of a 'group', offer guests a
standard that does not vary from one location to another. Hotels can be awarded 'Stars' if their
facilities match the Tourist Boards specifications. The more stars, the higher the standards. There
is also a 'Red Star' accolade awarded for excellent cuisine.

People expect rooms with ensuite facilities. There is also a choice of single, double or family rooms
to book. Hotels in large busy cities often have triple glazed windows to help reduce the noise of
passing traffic.

When you stay in a hotel, the facilities are reflected in the price of the accommodation. Many
establishments have swimming pools, squash courts, health clubs, gymnasiums and indoor play
areas for young family members. Some of these activities can be used by non-residents, providing
they pay the subscription fee. There are hotels with golf courses in their grounds. Some have lakes
that are offered to guests who wish to fish or take out a boat to fill their leisure time.

A good hotel with pleasant helpful staff contributes to making a holiday enjoyable and encourages
return visits. Christmas cards are sent to regular guests from the hotel management. A varied
choice of fresh food beautifully presented in a dining area with lovely views, all add to the holiday
experience.

If the guests do not wish to dine in the restaurant, room service is an alternative. A menu is
supplied in the room from which guests can order. When the food is ready, a member of staff will
bring it to the room. If the guests have to leave early in the morning before the dining room is
serving breakfast, an order can be placed the night before leaving and breakfast will be delivered
to the room at the desired time. There is always a list of the restaurant opening times in the room.

Most hotels ask their guests to vacate their rooms by 10 o'clock on the day of their departure. This
is so the staff have enough time to clean the room, make up the bed and generally tidy the area,
before the next occupants arrive. New visitors to a hotel do not usually have access to their room
until after mid-day.

1) Why are hotels awarded stars?

A) They indicate the number of rooms in the building.

B) The stars are a way of knowing what facilities they offer.

C) They tell guests the hotel is open all year.

D) The stars indicate the size of the grounds.

2) Why do hotels in busy cities have double and triple glazed windows?

A) It helps to reduce noise levels.

B) To stop the sun shining in.

C) To keep the window cleaners busy.

 D) They give a clearer view.

3) What facilities are offered to non-residents?

A) Only the bedrooms.

B) Non-residents are not welcome.

C) Only play areas for children.

D) The dining room, adjacent golf courses and the fitness areas.

4) What does room service mean?

A) Food and drink can be delivered to your room.

B) The guests have to leave.

C) An electrician comes to turn off the lights.

D) The room is ready for cleaning.

5) Why are guests asked to vacate their rooms by 10 am on departure day?

A) To check nothing has been stolen.

B) So that the room can be cleaned ready for the next occupants.

C) So the room can be repainted.

D) To let the staff sit in it when they are tired.

Actividad 10

We use should or shouldn't to give advice or make suggestions.

You should follow up all your leads.

You shouldn't talk about yourself.

• We use have to or need to to say that something is necessary or very important.

I think you have to pay a sales tax.

I need to sell my car quickly.

• We use don't have to or don't need to if something is not necessary.

You don't have to make a sale the first time you speak to a contact.

If you buy now, you don't need to pay anything until next year.

• must is very similar to have to.

You must sound and appear confident.

But mustn't is not the same as don't have to. We use mustn't to say that somebody

is not allowed to do something.

You mustn't sell cigarettes to anyone underage. (= Don't sell cigarettes to anyone

underage.)

Read these rules of a timeshare vacation club. Then answer the questions below

1 Can you be a member if you earn $50,000? No

2 Is it necessary to sit through a timeshare sales presentation?

3 Is it necessary to stay for at least seven nights?

4 Can you play loud music after 10 p.m.?

5 Can you book 90 days in advance?

6 Is it necessary to go to members' welcome nights?

7 Can you be a timeshare member if you are 21?

Match each of these sentences (1-6) to a suitable ending (a-f).

Actividad 12
Complete the sentences below. Use ‘haven’t or ‘hasn’t’ for negative sentences.

1. I’m really hungry because I (eat) _______________ _______________.

2. A: _______________ Mary (do) _______________ her homework?

B: Yes, she _______________.

3. _______________ we (see) _______________ that movie? I can’t remember.

4. Oh no! I (lose) _______________ _______________ my cell phone!

5. No, Pat and Sue (arrive) _______________ _______________. They’re not here.

6. _______________ Mr. Smith (have) _______________ breakfast?

7. I’m nervous. I (fly) _______________ _______________ in a plane before!

8. A: _______________ he (call) _______________? B: No, he _______________.

9. _______________ you ever (write) _______________ a poem?

10. I’m not happy. I still (find) _______________ _______________ my cell phone.

11. _______________ you (decided) _______________ what food you want to order?

12. _______________ Sarah (read) _______________ the magazine I gave to her?

13. _______________ you (put) _______________ all your toys away?

14. It (rain) _______________ _______________ for a very long time.

15. I think I (forget) _______________ _______________ to buy some bread.

Actividad 13

The first conditional has the present simple after 'if', then the future simple in the other clause:

 if + present simple, ... will + infinitive

It's used to talk about things which might happen in the future. Of course, we can't know what will
happen in the future, but this describes possible things, which could easily come true.

 If it rains, I won't go to the park.

 If I study today, I'll go to the party tonight.

 If I have enough money, I'll buy some new shoes.

 She'll be late if the train is delayed.

 She'll miss the bus if she doesn't leave soon.

 If I see her, I'll tell her.

The second conditional uses the past simple after if, then 'would' and the infinitive:

 if + past simple, ...would + infinitive

(We can use 'were' instead of 'was' with 'I' and 'he/she/it'. This is mostly done in formal writing).

It has two uses.

First, we can use it to talk about things in the future that are probably not going to be true. Maybe
I'm imagining some dream for example.

 If I won the lottery, I would buy a big house.(I probably won't win the lottery)

 If I met the Queen of England, I would say hello.

 She would travel all over the world if she were rich.

 She would pass the exam if she ever studied.(She never studies, so this won't happen)

Second, we can use it to talk about something in the present which is impossible, because it's not
true. Is that clear? Have a look at the examples:

 If I had his number, I would call him. (I don't have his number now, so it's impossible for
me to call him).

 If I were you, I wouldn't go out with that man.

First vs. Second Conditional:

The first conditional describes things that I think are likely to happen in the future,
whereas the second conditional talks about things that I don't think will really
happen. It's subjective; it depends on my point of view.
For example (first conditional): If she studies harder, she'll pass the exam (I think
it's possible she will study harder and so she'll pass)

But (second conditional): If she studied harder, she would pass the exam (I think
that she won't study harder, or it's very unlikely, and so she won't pass)

How is the second conditional different from the first conditional?

This kind of conditional sentence is different from the first conditional because this is a lot more
unlikely.

For example (second conditional): If I had enough money I would buy a house with twenty
bedrooms and a swimming pool (I'm probably not going to have this much money, it's just a
dream, not very real)

But (first conditional): If I have enough money, I'll buy some new shoes (It's much more likely that
I'll have enough money to buy some shoes)

1. (First conditional) If we __________________ (not / work) harder, we

__________________ (not pass) the exam.

2. (Second conditional) If the students __________________ (not be) late for the exam,

they __________________ (pass).

3. (first conditional) If the weather __________________ (not be) so cold, we

__________________ (go) to the beach.

4. (Second conditional) If she __________________ (have) her laptop with her, she

__________________ (email) me.

5. (First conditional) If she __________________ (not go) to the meeting, I

__________________ (not go) either.

6. (second conditional) If the baby __________________ (sleep) better last night, I

__________________ (not be) so tired.

7. (First conditional) If the teacher __________________ (give) us lots of homework

this weekend, I __________________ (not be) happy.

8. (Second conditional) If Lucy __________________ (have) enough time, she

__________________ (travel) more.

9. (First conditional) If the children __________________ (not eat) soon, they

__________________ (be) grumpy.

10. (First conditional) If I __________________ (not go) to bed soon, I

__________________ (be) tired in the morning.