HEADLINE & PROFILE SUMMARY

First (20 characters) and Last Name (40 characters)

(redacted)

Professional Headline (120 characters)

Vice President and Operations Director motivating business growth through exceptional cross-functional management.

Country Location Name

(redacted) (redacted)

Postal Code Industry

(redacted) (redacted)

Summary

A successful business is nothing without the efforts of each and every team member in its ranks. No matter how big or
how small, teams thrive when their members are directly supported, coached, and celebrated for their achievements.
Together, they deliver massive improvements, ground-breaking programs, and unmatched standards for excellence. I
believe that cultivating individual success is key to team success, which, in turn, drives business growth and
development. I’ve seen it happen; better yet, I’ve made it happen.
As an organizational leader with extensive experience delivering business growth and development for numerous
corporations, I have worked with teams across every department in each of my organizations’ infrastructures to identify
all possible areas for improvement, to cultivate an environment for open exchanges of ideas and communication, and to
personally motivate each and every team member to strive for excellence. The results have been astounding, and I am
ready to deliver them for you.

PROFESSIONAL EXPERIENCE
(A1) Company Name (100 characters maximum)
(redacted)

(B1) Title (100 characters maximum)

Vice President & General Manager, Field Operations

(C1) Location
(redacted)

(D1) Time Period (Start Date – End Date)

(redacted) Check the box for “I currently work here”

(E1) Description (200 characters minimum, 2000 maximum)

As the principal oversight for all of the field operations under this organization, I strategize plans that maximize our operational
efficiency. Of course, oversight for such a vast amount of resources requires critical cross-functional team management and
collaboration skills; together, we drive our corporate and client enterprise objectives through super work ethic, team building
skills, and a persistent culture of productivity.

I cultivate an environment where everyone strives to exceed personal and team goals and standards, motivating each other to
acquire new client contracts and guaranteeing the delivery of all factors paramount to our profitability. Mentoring my team
members means supporting them when they have doubts, or when situations escalate. I chiefly handle all major escalations,
ameliorating situations with our clients to maintain healthy bonds and business relationships.
 In accelerating the adoption of all of the improvement initiatives set forth, I make sure to keep customer satisfaction at the
heart of all of our efforts. Additionally, I direct all commercial management operations, deploy efforts for capital improvement
projects, ensure quality, and identify ways to cut costs. Managing our supply chain, inventory, and receivables is key, and
reporting accuracy goes hand-in-hand. All-in-all, I work to lead our team in expanding client services while ensuring lean
manufacturing practices for continuous improvement.
Key Contributions:
 Controlled MRO demand, supply, and OEM assets across more than 80 manufacturing sites and production plants
within (redacted) and (redacted).
 Produced $210M revenue by orchestrating division-wide manufacturing operations for (redacted) employees.
 Enhanced division's gross margin by 22.5% since assuming leadership role in (redacted).
 Reduced selling, general, and administrative (SG&A) expenses by 19% SG&A expense by restructuring division.
 Increased material revenue by 28% and secured seven new customer contracts.

(A2) Company Name (100 characters maximum)

(redacted)

(B2) Title (100 characters maximum)

District Director, Central South

(C2) Location
(redacted)

(D2) Time Period (Start Date – End Date)

(redacted) (redacted)

(E2) Description (200 characters minimum, 2000 maximum)

As the district director of my assigned territory in (redacted), (redacted), (redacted), and (redacted), I moved to achieve
sales and expense targets through effective leadership and monitoring of my market managers. I worked with my team
members both in group settings and individually to further sales-focused behaviors and implement training initiatives proven
to optimize our agents’ potential for success.

Alongside mentoring and team management, I directed our core branch professes and solidified our business partnerships
with numerous entities, such as call centers, customer lifecycle, CSOPs, finance teams, and our legal departments in order to
ensure a solidified group effort. In doing this, as the leader of our multi-faceted organizational team, I drove the company’s
objectives. Naturally, I also managed our inventory and delivered contracted supply chain solutions.

Key Contributions:
 Achieved (redacted) status in 2014 for achieving top 1% highest performance average for three years
consecutively.
 Drove $365M in sales and reduced expenses to under $12M throughout district.
 Commended with Annual Achievers Awards for five fiscal years between (redacted) and (redacted).

EXPERIENCE
(A3) Company Name (100 characters maximum)
(redacted)

(B3) Title (100 characters maximum)

Regional On-Site Services Manager, Western US

(C3) Location
(redacted)
(D3) Time Period (Start Date – End Date)
(redacted) (redacted)

(E3) Description (200 characters minimum, 2000 maximum)

My main objective through this role was to develop a two-year strategy to close out our integrated supply business unit and
facilitate change management operations to ensure a smooth transition of clients to our new platform. Essentially, I supported
our existing contracts through to their expiration, planned programs that supported our transition, and executed those
programs with measurable success. These programs delivered electronic ordering and replenishment processes to our
customers at point of use for indirect material commodities.

In order to advance our workforce operational strategy, I ensured the transition of our operational scope to the Branch Service
team and developed reporting metrics so that I could track performance and advise with regard to long-term organizational
structure. This included designing our change management process, developing our workforce, training our workforce, and
communication across all departments to ensure successful implementation.
Key Contributions:
 Orchestrated development for new business channel delivering on-site service solutions to existing 2M+ customer
base.
 Principally led supply chain, finance, operations, and business support teams through divestiture of integrated
supply portfolio.
 Improved service workflow by enhancing technology and initiating efforts with enterprise systems teams.
 Lowered field operating expenses and drove revenue by reviewing on-site and branch services' organizational
structure for points of leverage and integration.

SKILLS & EXPERTISE

Skills & Endorsements (80 characters maximum per skill)

P&L Management, Team Building, Team Leadership, Project Management, Corporate Strategy, Corporate
Development, Business Growth, Revenue, Contract Negotiations, Client Relations Management, Material Management
Processes, Budgeting, Cost Control, Administrative Operations, Strategic Planning, Reporting, Analysis.

EDUCATION
School Field of Study
(redacted) Occupational Education

Dates Attended (end year only) Grade

(redacted) (redacted)

Degree
Master of Science

School Dates Attended (end year only)

(redacted) (redacted)
Degree Grade
Bachelor of Business Administration (redacted)
Field of Study
Business Administration

OPTIONAL CATEGORIES
The following sections are optional and can be added onto your profile should you need them.

Courses
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Test Scores
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Languages
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Projects
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Certifications
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Volunteer Work
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Organizations
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Honors & Awards

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Patents
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Publications
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