Pega RPA - Open span Q&A

1 message

Vish Viswanathan <viswarao90@gmail.com> Mon, Jan 28, 2019 at 5:23 PM

To: Raghu Gunasekaran <raghuGunasekaran90@gmail.com>

Infosys Limited India has opportunities for talent with experience in 

🔥Blue Prism, 
🔥UI Path, 
🔥AA, 
🔥Work Fusion & 
🔥Open Span 
Location: Bangalore, Chennai, Hyderabad, Pune. 

Interested to explore? *Please click the link to view

detailed job description and to apply* 

Url to apply
👉https://infy.com/2RVn0UO
For doubts bit.ly/reachRaghu
Q: What is the use of Excel Connector in OpenSpan?
The Excel Connector is one of the connectors offered by OpenSpan. The main of this connector is that to
automate your interactions with the excel files. With the use of this connector, you will be able to read the data
and write the data into the excel files without any hassle.

To utilize this feature functionality, please make sure that you have office connectors installed while installing
Studio for development. At the time of studio installation or runtime, there is an option available where an
appropriate version of office connectors can be installed.

Q: What is the difference between Path and Target Path?

The difference between Path and Target path is as follows:

Path:
This is your regular path where the application is installed and needs to be executed from the same folder where
all of your applications are installed. During the installation process you can install the application into any
custom location then all you need to do is to specify the full path of the application and extension.

Target Path:
If your application needs an external application to be triggered and it needs to be opened. For example: To
launch your application you have written a specific command in your .bat file, then the path will contain the full
path of the application including the location of the .bat file. Whereas the target path will have only the details of
the application name with the extension.

Q: Explain whether can we open up a browser using a windows adapter?

This question will test your awareness and the knowledge on the particular topic. So to open up a browser from
the windows adapter we need to specify the full path of the browser with the relevant extension.  

Q: Explain the process of how to connect Oracle, SQL Server with OpenSpan?
This is the process to connect Oracle with Openspan:

Within OpenSpan, we have an option called “Data tab”.

Within Data tab, select Oracle Query, try this option to connect with the database.

Once the connection is successful, the data and the functions/ properties are readily available for usage.

This is the process to connect SQL server with OpenSpan:

Within OpenSpan, we have an option called “Data tab”.

Within Data tab, select SQL Query, try this option to connect with the database.

Once the connection is successful, the data and the functions/properties are readily available for usage.
Q: Explain in detail about what is Universal Web Adapter?
There are two web Adapters available in OpenSpan.Universal Web Adapter is used in both the browsers, Chrome
and Firefox.

In order to use this at the time of studio installation, then you need to have chrome and Firefox extension
installed.

Q: What is the benefit of using Global web page?

In the process of interrogating a particular web page, there is an interrogator popup which has different
interrogation options. Within this option, you can see a checkbox for “Create a Global page”. So using this option
you will be able to assign interrogated objects to the newly created global page.

Q: What is the main difference between WaitAll and WaitAny?

The main difference between WaitAll and WaitAny is discussed below:

1. WaitAll: The WaitAll control will wait for all the objects are created.
2. WaitAny: This control will wait for any one of the mandatory objects to be created. Once the object is
created, then the automation will be processed automatically.

Q: Explain the Hook Child Processes in OpenSpan?

The Hook Child Processes is a property that is very useful and applied in a scenario where if you have initiated
one application then it starts another application and in turn, it ignites another application to open up the desired
application. In this type of cases, the applications need some sort of interaction with an OpenSpan solution. So it
is vital for the OpenSpan to link up with all the applications. If you are willing to interact with the final or the target
path application, which is the desired application then you will need to set the Hook Child Processes property to
enable.

For example:
Let’s say you have launched an application which has single sign-on process implemented. So when you
complete the sign on process, all the business applications are automatically signed in. So this to happen,
OpenSpan needs to inject code into all of these applications. Further, a few settings in the path and the file name
of the applications need to be adjusted according to the standards and then you need to set “Hook Child
Processes” property to True.

Q: Explain what is OpenSpan?

OpenSpan is an automation tool, to be precise it is an RPA tool ( Robotic Process Automation Tool). This tool can
be used as it is, i.e. Standalone, or else this can be integrated into Visual Studio by using the Plugins. This is one
of the automation tools when compared to UIPath, BluePrism, Automation etc.

Q: What is RPA? Explain in detail?

RPA stands for Robotic Automation Tool. This is used for software creation for robots. As the future is moving
towards automation it is evidently the best tool available in the market where it completely automates the
process and leaving the humans to entirely focus on the tasks where it needs creativity, judgment and of course
personal interaction.
Q: Explain what is studio development environment in OpenSpan?
In OpenSpan, the studio development environment is nothing but an Integrated Development Environment where
it is used for creation, building, and testing runtime projects.

Q: Explain in detail what is Web Adapter?

The Web Adapter is used because it triggers the OpenSpan studio to interrogate with the windows applications
for interrogation activities. The Web Adapter can be used to interrogate Microsoft Internet Explorer.

Q: How different is PEGA robotics with other RPA’s?

It is nothing but a tool which helps in automating the tasks where it can be effectively checked. The tool is
offered by Pega Studios where it is closely integrated to Microsoft Visual Studio as a runtime client. It is
facilitated by a cloud-based deployment portal where the implementation and managing of the automation are
been developed by the user.

Q: Explain what is Object Explorer in Pega?

The object Explorer commonly uses.Net components and all other OpenSpan custom components.

Q: What is studio’s Integrated Development Environment?

The Pega system Robotic Automation tool works on Visual Studio design environment. The environment is
comprised of: Menu toolbar, Standard toolbar, and other various Tool windows docked toolbar. With these
options, you can actually easily move the dock windows using the visual guide or actually temporarily hide the
windows using Auto Hide option.

Q: What is the difference between Thin Client and the Thick Client?
The difference between Thin client and the Thick client is as follows:

Thin Client:
A thin client is nothing but a browser-based application, to use this you don’t need to install any heavy stuff and it
is available across all the platforms and it is only browser-based.

Thick Client:
A thick client is typically installed on the client side. It is connected to the server for sure and also the processing
is mostly done on the client side. The main use of Thick client is that not much of processing happens via a
network. If your network is slow and congested then opting this option will be good for processing.

Q: What is actually defined as an attribute of integrated control?

Property is actually defined as an attribute of integrated control.

Q: List out the benefits of PEGA robotics automation systems?

The benefits of PEGA robotics automation system are listed below:

1. Automate tasks where it is tedious, time-consuming and needs a lot of manual work.
2. Automates tasks where productivity and efficiency are improved drastically.
3. Onboarding customers or employees, the process is automated
 4. Reconciling financials
5. Typical CRM activities

Pega RPA is definitely the best tool in the market which will help you automate your work in an enterprise adding
more value to the processes by increasing the efficiency and accuracy of the task outputs.

Q: Which selection of Object explorer contains the buttons to select particular object properties where the
events or methods for automation is possible?
The Object inspector is the object explorer where it contains the buttons to select object properties. The events
or methods for automation is possible by opting, “Object Inspector”.

Q: Is Pega RPA Scalable?

PEGA RPA is tremendously flexible for up scaling with minimum time required for induction. PEGA performs
complex operations with parallel functions, initiating a desktop to cloud environments. These operations are
executed, by allowing various users for controlling robots from multiple business departments through a secured
device.

Q: Write Competitors of PEGA RPA?

Some Popular Robotic Process Automation is Blue Prism, Automation Anywhere, Edge Verve, Datamatics, etc.

Q: What do we know by environment and session variables?

Declaration of data while processing it, we can choose exposures as “Session variable” so that the variable acts
like a session variable and we can monitor the process while running any session in variables. A Session variable
is maintained by different form of sessions. Additionally, we can also declare environment variables in system
process tab, so that accessible variables in the studio can be changed in the environment. Environment variables
are common to all sessions.

Q: Explain the global execution of RPA?

PEGA RPA is gaining influence with its unique properties in the global market. It is being used by many
industries. Organizations are now enjoying freedom in maximizing costs and the utilization of limited available
resources. This is ultimately leading to new business with SME orientation in crowded marketplace.

Q: Is Pega’s Robotic Automation similar to Macros or Screen Scraping?

Macros or Screen Scraping is Robotic Automation for clerical jobs requiring instruction on a structured format,
which generated from previous technologies. The key difference with RPA is that Pega RPA facilitates and
conducts a universal application, used by a person, or can be used by any automated robot, bespoke application,
whether mainframe, legacy, online service enabled or even a closed 3rd party hosted services based on API.

Q: Mention the primary functions of PEGA RPA.

Pega administered Robots acquire procedural knowledge, which over the time converts into a shared library for
reuse, by other robot in the same way as objects are built in Software development. Applications are “read” by
RPA, either by the dedicated APIs where they exists, or through an Operating System preceding the application on
display, or on the screen in background of native application. At last, RPA “reads” the screen in the same way as a
user does. As a component of robotics, reading the application for displaying to a user is also taught.
Q: Is Pega a RPA Tool?
Pega is an RPA Tool, which complements the traditional IT solutions like BPM, and other front office tools
available for enhancing productivity. Pega facilitates a universal steady administrative operation for automating
the services with embedded controls for efficient organizational governance

Q: What Systems Can Pega RPA Integrate?

Pega incorporates its years of experience by incorporating many technologies to its software. Pega RPA is used
for offering secured and reliable services with robustness. Instead of generating adaptors for each unique
application, Pega technological adaptors are installed at the presentation layer like Citrix. Armed with a wide
range of modern tools, and developed as a mean to enable linking to systems with the click of a button. This
proven orchestration capability of the application ensures that any new processes can be quickly designed, and
tested without any negative impact on the existing operational system.

Q: What are the Hardware Infrastructures required to run Pega’s robotic automation platform?
Pega has been designed for extreme flexibility and meeting robust IT standards for its operational integrity and
security. This software can be deployed either as a front office or as administrative process, running happily on
any standard desktop in the front office or on any scale of systems administrative processing.

Q: What do you understand by Process Studio?

Pega’s Process studio armed with Microsoft generates diagrams, which looks just like any common business
flow chart. Processes are created in an area of Pega termed as Studio, which is similar to other process
applications as MS Vision with standard flow diagram notations.

Q: Is Pega’s Robotic Automation Platform fully auditable & secure?

Security and audit abilities have inbuilt features of Pega robotic automation platform at multiple levels. Runtime
environments are very separate from the process-editing environment. Permissions for designing, creating,
editing, and running the process and business objects are specific for every authorized user. Full audit trail of
changes for any process is kept, and comparisons of the before and after effect of changes are provided. Logs
created at run-time for each processes offers a detailed, history of every single action and decision taken within
the automated process. Clients tend to find the running process with pega gives them more control than manual
process, and from compliance point assures that processes are run constantly, in line with the process definition.

Q: How can we get started on delivering processes using Pega?

Pega recommends a phased approach for initiating the Operational Agility framework, which is eminently
scalable. It is easy for targeting the configuration of 1 to 10 processes initially with rolling program of
introduction to processes, after the framework is established.

Q: What support do we need from Pega’s Professional Services?

Requirement of Support depends on the skills we have in house and the way we prefer to work. Pega offers
comprehensive range of services; from support, training, and mentoring with a view for quickly getting your team
prepared independently for delivering the ongoing automations, right throughout an optimized turnkey package,
where Pega will take the responsibility for providing pre-determined business benefits as agreed in service levels.
Q: Why should we choose Pega’s Robotic Process Automation?
Pega’s Robotic Process Automation processes are designed for efficiency in organizational Governance. Pega
comprehensively supports internal and external Encryption and Decryption Keys. It enables Audit Logs and
multiple High level of Robustness because of the .NET-customized code within the process automations. Pega
Robotic Process Automation Tools are capable of doing the activities that was being done by .NET

Q: How long will the teams, be self-sufficient in developing automated processes?

A 3-day training course offering the basic knowledge is required for initiating the creation of automated process.
Aspirants can expect for achieving full support within the specific timeframe of the project for generating the
initial Operational Agility. During this time, the trainees will be delivering automated processes for the production
environment and can initiate generating organizational benefit.

Q: How much does Pega’s robotic automation cost?

Pega’s fully loaded office automation is approximately one-third the cost of total employee staff. Flexibility and
the ease of installation mean that the assessment is easy for maintenance and judge for approach in any given
tasks.

Q: Does Robotic Process Automation require coding?

Robotic Process Automation are digital workforce built, owned and managed by the users or customer, across
operations and technologies, holding to an robotic operating model running the organization. It is a code free
application and has the capability to automate any software. These digital workforces are applied for automating
any processes in any departments where there is extensive clerical or repeated administrative work, which is
performed across the organization.

Q: What are the differences between Pega and Uipath In terms of cost and uses?
UiPath has lowered cost of development & easier to learn and operate. Anyone can learn by themselves as free
study materials are easily available on internet. Pega is excellent for mass scale installation across a large
number of robots. It also has a higher cost of acquiring the tool as compared to Uipath. Restricted training is
available as there is only one source of trainer in the form of BP. The cost of training for Pega is very high.

Q: What Are the differences between Pega And Uipath In terms of Control Room/Dashboard?
As for differences in Control Room or Dashboard, UiPath’s control room, The Orchestrator is a web based, which
can be accessed from any browser on desktop or mobile. Pega has client-based servers, accessible only through
their apps.

Q: Explain what is Interaction Manager and how does it work?

The interaction manager component can be connected to all of the customer interactions where the
configuration of the properties and the events and methods are met. The interaction manager component
actually maintains a direct relation or link to the available content in interaction.XML configuration file. This file
stores all the values and the context that are defined for each interaction.
Q: What is the differentiation in PEGA Robotics with other RPA?
Robotic Automation system from Pega includes a Studio (Design Tool) based on Microsoft Visual Studio where
the user can generate automations, as a runtime client, which runs the robotic automation on user's desktop,
facilitated by a cloud-based Deployment Portal, which helps in implementing and managing the automations that
are being developed by the user.

Q: What are the benefits of PEGA Robotics Automation Systems?

Desktop Automation from Pega Robotics helps us in automating the organizational processes and transactions
by allowing us to generate “personal robots” that collaboratively runs on client desktops for automating various
tasks and workflows in a geographically distributed organization. For e.g., in any customer service organization,
the representatives (CSRs) focuses more on the customer while robotic automation collects the information
required by the CSR, followed by recording and populating the changes made in the account. It also summarizes
the call and reminds the agent of the sales promotions that the customer is eligible for, etc.

Q: What other benefits are achieved with PEGA’s RPA?

Pega’s Robotic Process Automation facilitates us in generating robotic automations for automating repetitive
administrative work, like adjudicating claims, welcoming employees or customers, auditing financials along with
updating customer information if required. RPA solutions from Pega manage these types of general work across
the organization without user interaction.

Q: What is Pega Workforce Intelligence?

Workforce Intelligence from Pega captures all actionable insights that are required for quantification and
measurement of efficiency and productivity across the organization. These insights are infused as employee
workdays as use of this advanced technology on their desktops. Performances can be measured as employee
productivity, when work is done, how has been done and identifying the opportunities for optimizing productive
work with overall efficiency.

Q: What Is The Difference Between Thin Client And Thick Client?

Thin client - application from where we cannot fetch the properties of attribute, while spying by using RPA tools,
like Citrix or any other virtual environment, whereas thick client is the application from where we can collect
handful of attribute by using the RPA tools like calculator or Internet explorer.

Q: What are the applications of Pega RPA?

RPA executes perfectly across many various fields viz. banking, legal consulting, insurance, Healthcare, telecom,
etc. Complex activities are automated on for improving the organizational efficiency. Pega uses artificial
intelligence (AI) along with machine learning capabilities for executing massive volume of repeated tasks,
performed by humans earlier.

Q: What are the characteristics of PEGA RPA?

PEGA RPA has its unique capability to work across runtime client systems. Earlier, automation was possible
within a single program only. However, PEGA can now run within desktop windows without any human
assistance. Pega eliminates any chances of error. Human are more prone in making dumb mistakes while
performing repetitive works. Human have a tendency to try shortcuts, which is the root cause of mistakes. RPA
will not even try to make these shortcuts.

Q: What is the programming skills needed for Pega RPA?

Employees with skill in any stream are trained to automate RPA tools instantly, as programming skills are not
needed for RPA. The entire work revolves around a chart, which offers a flowchart designer; graphical links with
drag and drop icons to represent the steps in a process.

Q: How much does PEGA RPA affect Return on Investments for organizations?
RPA increases productivity across all sectors in an economy. One robot is efficient for achieving the work of 3
employees. This innovation software builds a positive ROI, which is much faster than expected.

Q: Explain the industrial uses of Pega RPA.

Robotic Process Automation is generally used in the following scenarios:

1. Well-defined Processing - Enters the inputs automatically from the source systems into target systems.
2. Automation of reports - automates the needed data for providing accurate reports.
3. Decision-making based on rules - RPA handle’s decisive matrices efficiently for arriving at simple & accurate
rule-based decisions. 
4. Helps in application migration as a part of upgradation process and migrate application data & records.
5. Double-data entry - users can rekey the data and data entry, which is made easy from one system to another.

Q: What Are The Advantages Of Using Pega RPA?

Following are the benefits achieved by using RPA:

1. Revenue is extended.
2. Promote Self-Service options.
3. Efficiency is increased.
4. More products can be made available on the Internet.
5. Present information regarding an issue is automatically taken care of.

Question 1. What Is Openspan?

Answer : Openspan is RPA(Robotic process Automation Tool) It can be used as

standalone or it be integrated by visual studio by using its plug-in.This is one among other
automation tools like UIPath, BluePrism, Automation etc

Question 2. What Is Rpa ?

Answer : RPA is a software that creates software robots. Representing the future of
process automation in enterprises as well as outsourcing entities, RPA takes into account
that the world is moving increasingly towards automating tasks that are better performed
 by computers and allowing the human workforce to focus their attention on tasks that
require creativity, judgment, and personal interaction.

Question 3. What Is Adapter In Openspan ?

Answer : The Adapter lets OpenSpan projects to interrogate with our target
applications.There is a Windows application template for each type of Windows
applications you want to work with in the project. Adding the Windows template adds an
OpenSpan Adapter to the Project With Properties specific for use with Windows
applications.

      
Question 4. What Is Excelconnector In Openspan?

Answer : ExcelConnector is used to read/write the data in to excel files.We can use this
connectors to interact with excel file in our  automation. To use this feature you must have
installed the Office Connectors while  installing the Studio for development and in runtime
for deployment. When we install studio or runtime there is option to choose appropriate 
version of Office connectors.

Question 5. What Is Studio Development Environment In Openspan?

Answer : Studio Development Environment is an Integrated Development Environment

(IDE) for creating, building, and testing Runtime projects.

Question 6. What Is Webadapter ?

Answer : It enables OpenSpan Studio to interrogate with a Windows application for

interrogation purposes.  WebAdapter is used to interrogate the Microsoft Internet Explorer.

   
Question 7. What Is Universal Webadapter?

Answer : Universal WebAdapter is used to interrogate the Web applications like Chrome
and Fire fox.In order to use WebAdapter at the time of installation of Studio you must have
installed the Chrome and Firefox extension.

Question 8. What Is The Difference Between Path And Target Path?

Answer : The Path and Target Path are the Properties of Windows Adapter and can be
found in  Properties Window.

Path : If the application that is required to run is from same folder where all other
applications are installed or installed in any custom location then put the full path including
the application and extension.

Target Path :  If the desired application is opened by the another application Eg. you have
written a .bat command to launch your application. Then path will contain the full path
including extension of that .bat and target path will contain only
application_name.extension of that application.

StartMethod should be set to start and wait to launch for that application mentioned in
target path property.

Question 9. What Is The Differentiation In Pega Robotics With Other Rpa?

Answer : Robotic Automation system from Pega includes a Studio (Design Tool) based
on Microsoft Visual Studio where the user can generate automation, as a runtime client,
which runs the robotic automation on user’s desktop, facilitated by a cloud-based
Deployment Portal, which helps in implementing and managing the automation that are
being developed by the user.

Question 10. What Is Object Explorer In Pega?

Answer : The Object Explorer lists commonly used .Net components and all OpenSpan
custom components.

Question 11. What Is Studio’s Integrated Development Environment?

Answer : Pega Robotic Automation Studio runs within the Visual Studio design
environment. The environment is comprised of: the Menu toolbar, Standard toolbar, various
Tool Windows docked or auto-hidden on the left, bottom, and right sides, as well as the
Designer space. The tool windows, menus, and toolbars that are available depend on the
type of project item with which you are working. You can easily move and dock windows
using the visual guide diamond or temporarily hide windows using Auto-Hide.

Question 12. What Is The Difference Between Thin Client And Thick Client ?

Answer :
 Thin Client : A Thin Client is browser based.  This means that you don’t need to install any
heavy stuffs and it’s available across platforms and is browser based.

Thick Client : A thick client is installed into the client side. It is still connected to the server,
but most of the processing is done on client side. With thick client, there won’t be much
processing via the network. In a way, it will be a much faster option if your network is slow
or congested.

      
Question 13. What Are The Benefits Of Pega Robotics Automation Systems ?

Answer : With Pega Robotic Process Automation (RPA), organizations can automate the
mundane, tedious, time-consuming, manual work that is hampering productivity and
efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling
financials, updating customer information in systems record, Pega RPA can manage the
work across your enterprise.

Question 14. How To Connect Oracle, Sql Server With Openspan?

Answer : To connect Oracle or SQL Server in OpenSpan under data tab OracleQuery and
SQLQuery is available that can be used to connect with these databases. These return the
DataSet to work and functions and properties are available.

Question 15. What Is The Difference Between Waitall And Waitany ?

Answer : The WaitAll control will wait until All objects are Created.

The WaitAny component is used when any one object—screen, form, or application—in a
group must be created before the user can proceed. This is useful when,for example, the
group consists of three screens, each relating to a level of membership.

   
Question 16. What Is Defined As Attribute Of Interrogated Control ?

Answer : Property is defined as an attribute of interrogated control.

Question 17. Which Section Of Object Explorer Contains The Buttons To Select An Object
Properties,events Or Methods For An Automation ?

Answer : Object Inspector object explorer contains the buttons to select an object
properties,events or methods for an Automation.

Question 18. What Is Hookchildprocesses ?

Answer :
 The HookChildProcesses property applies to Windows and web application adapters.This
property applies when one application starts other applications and the spawned
applications are required for the solution.

In this case, set the Path or the StartPage property to identify the application that   
spawns the other applications.
Next, set the HookChildProcesses property to True so that you can interrogate any
application that is spawned by the Path or StartPage application.
Set the adapter’s StartMethod property to Start.

Question 19. What Is Interactionmanager And How It Works ?

Answer : The InteractionManager component connects all customer interactions

through the configuration of its properties, events and methods.This component maintains
a direct link to the contents of the interaction.xml configuration File and stores the context
values defined for each interaction.

These context values appears as component properties.There can be only one

InteractionManager component per referenced project ina deployment package,and its
existence enables the connectivity of the framework’s activities and tasks.

Question 20. What Are The Competitors Of Pega Rpa?

Answer : Some other Popular RPA is Blue Prism, Edge Verve, Automation Anywhere,
Datamatics, etc.

Q: What is the differentiation in PEGA Robotics with

other RPA?

Robotic Automation system from Pega includes a Studio (Design Tool) based on Microsoft
Visual Studio where the user can generate automations, as a runtime client, which runs the
robotic automation on user’s desktop, facilitated by a cloud-based Deployment Portal,
which helps in implementing and managing the automations that are being developed by
the user.
Q: What are the benefits of PEGA Robotics Automation

Systems?

Desktop Automation from Pega Robotics helps us in automating the organizational

processes and transactions by allowing us to generate “personal robots” that collaboratively
runs on client desktops for automating various tasks and workflows in a geographically
distributed organization. For e.g., in any customer service organization, the representatives
(CSRs) focuses more on the customer while robotic automation collects the information
required by the CSR, followed by recording and populating the changes made in the
account. It also summarizes the call and reminds the agent of the sales promotions that the
customer is eligible for, etc.

Q: Is Pega RPA Scalable?

PEGA RPA is tremendously flexible for up scaling with minimum time required for
induction. PEGA performs complex operations with parallel functions, initiating a desktop
to cloud environments. These operations are executed, by allowing various users for
controlling robots from multiple business departments through a secured device.

Q: What Are The Competitors of PEGA RPA?

Some other Popular RPA is Blue Prism, Edge Verve, Automation Anywhere, Datamatics, etc.

Q: Is Pega a RPA Tool?

Pega is an RPA Tool, which complements the traditional IT solutions like BPM, and other
front office tools available for enhancing productivity. Pega facilitates a universal steady
administrative operation for automating the services with embedded controls for efficient
organizational governance