Insert Company Logo Here

Instructions:

Step 1- Check on top tool bar that you have the developer tab. You will need this tab to edit.

Step 2- If you do not have the tab, open Word menu click “Preferences” and under “Authoring and Proofing Tools”, click “View”… Then under “Ribbon” check the
“Show Developer Tab” box. (Ignore this step if you already have developer tab).

Step 3- Edit according to company preferences/needs.

Step 4- When finished editing, select “Protect Form” from developer tab. This allows you to check the boxes but halts editing option.

Step 5- Now your check list is ready to distribute!

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 Insert Company Logo Here

Go-Live Checklist Status

Activity Owner Notified Timeframe Not Started In Progress Complete

System Freeze Project Manager Project Team Prior to UAT

User Acceptance Testing Project Manager UAT team Once system freeze has occurred
Review Cloning and Update Sets with
Implementation Partner (or if self- Project Manager Project Team
2 weeks prior to go-live
implementing during a Phase X Project Architect ServiceNow Ops
Team as a whole)
Once integrations are identified
Identify & plan integration change that Project Manager Integration owners planning should begin. This is also
need to occur Architect Project Team part of the cut over plan and should
be incorporated as such.
Determine schedule for Go-live Project Manager System Owners Begin planning and scheduling at the
coverage for cut over Architect Integration Owners beginning of the test phase.
Meetings should begin 2 weeks prior
Stakeholders to expected go-live date. However,
Set up go/no go meetings Project Manager
Project Team depending on the size of
implementation, it could vary.
Migration of configuration to Project Manager
Project Team 1 week prior to go-live
Production Lead Developer