E-Mail: jvasim@gmail.

com
Mohammed Vasim Mobile: +971 5077 63 510
Passport No: H2532023

Functional Summary
6+ years of technical experience in a combination of managerial, technical support, helpdesk, systems,
and network administration. Proficient in PC and Systems support with both hardware and software.

Areas of Expertise
Server Management Desktop Support Networking
Active Directory Firewall Backup & Restore
VPN Solutions Telecommunications Infrastructure Support

Qualification
Course Institution Year of Completion

Master of Computer Application Crescent Engineering College, Chennai 2004-2007

B.Sc (C.S) The New College, Chennai. 2000-2003
HSC Asan Memorial Senior Secondary School, 1999-2000
Chennai

Certification
ORACLE 10g CERTIFIED ASSOCIATE
ORACLE 10g CERTIFIED PROFESSIONAL
Redhat CERTIFIED ENGINEER (RHEL 5)

Work Experience

 Mondial Dubai LLC, Dubai August 2014 – Till Date

Role: IT Consultant

Major Responsibilities:
 Server Management – Windows and Linux
 Linux VPN Solutions
 Backup & Recovery
 Remote support to clients worldwide
 Firewall Management installing, supporting and maintaining new server hardware and
software infrastructure;
 managing email, anti-spam and virus protection;
 setting up user accounts, permissions and passwords;
 ensuring the most cost-effective and efficient use of servers;
 suggesting and providing IT solutions to business and management problems;
 analyzing and resolving faults, ranging from a major system crash to a forgotten
password;
 managing the website and keeping internal networks running;
 Monitoring the use of the web by employees.
 APH Technologies, Dubai - UAE. November 2010 - July 2013

Consultant Engineer
 Installation and maintenance of HP Proliant DL series and ML series enterprise servers.
 Installation and management of Windows 2003/2008 server with Active Directory, security and
policy management in Windows 2003/2008, managing printers under network and disaster
recovery.
 Installing, configuring and managing Kerio firewall.
 Configuration and management of windows terminal servers for remote access applications.
 Installation and management of Redhat/Ubuntu linux servers with user management.
 Implementation and management of Linux based VPN servers.
 Implementing, Configuring and managing Microsoft Outlook 2003/2007/2010/2013.
 Installation of new network & expansion of network. Installations & Configurations of
Client/Server, LAN with windows servers. Provide solutions for both LAN/WAN environments.
 Configuring user level, file level security and system policies.
 Configuring DHCP, IIS, DNS, mail, firewall, TCP/IP.
 Giving technical support to users onsite and remotely.
 Answering technical queries and dealing with users.

 Sitel India Ltd, Chennai February 2010 till August 2010

Client: Bell
Duration: 6 Months
Team size: 75
Role: CSR (Chat Support for Bell Canada)
 Primary responsibilities involved helping the customers troubleshoot Internet related
issues
 Configuring Email application in the customers end
 Remotely assisting customers to be able to connect to the Internet
 Clarify bill related queries to the customer

 E4E Business Solutions, Chennai November 2007 to March 2009

Client: Carrerbuilder.com
Duration: 6 Months
Team size: 30
Role: TSR (Web Designer for CareerBuilder.com)
 Creating Brand builders for www.careerbuilder.com
 Creating Web Templates for career builder clients as per the request
 Working in various tools in a job portal
 Design and build web pages using authoring or scripting languages, content
creation tools, management tools, and digital media
 Working in Adobe Dreamweaver CS3, Adobe Photoshop CS3, HTML, CSS
and JavaScript
 Working with the Team in client side to resolve any issues regarding web
design and development
Personal
Date of Birth : 30th May 1983
Father’s Name : B. Jabbar
Nationality : INDIAN
Gender : MALE