Hong Kong

Travel Briefing for transfer on Work Permit

©2014, Cognizant | All rights reserved. The information contained herein is subject to change without notice. QTGI-TRAVBREHK/28-Jul-2015 /1.2
 Welcome to Cognizant’s briefing session for those who are
travelling from India to Hong Kong on a Work Permit Visa

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Before you travel
• Welcome to Cognizant’s briefing session on travelling to Hong Kong on Work Permit.

• Associates must abide by local law. As you are new to the country, there may be a lot that
you may be unaware of which is different from home. Give yourself time to learn, adjust
and integrate. Respect local customs and tradition.

• Before you travel on assignment, take time to prepare and learn as much as possible
about your destination.

• You will find a list of resources on the next page.

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Prepare for travel- Learn
• Country Navigator
• Click http://www.countrynavigator.com/cognizant to create your profile
• Check the various scenarios given for cultural orientation.
• Explore the information & videos available

• Talent Managers: Know your country http://1ct.es/About Global Mobility

• On the web
• Some websites are suggested below which have useful information. However nothing can substitute the actual
experiential learning you will undergo onsite.
http://www.immd.gov.hk/en/home.htm

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Changes in your travel plan?
To Cancel your Tickets
• Cancel the travel request in MyTravel
• Inform the Travel Desk to cancel the Tickets
• Raise GSD for Payroll changes in ESA\HCM
Hotel Booking
• Cancel / Reschedule your hotel & cab bookings
• Ensure you have a confirm hotel booking for the
entire duration / leg of the travel.
GSD- Contact Details
Raise a GSD https://gsd.cognizant.com -> Human
Resources - > PeopleLine-IndiaHR
• Category - HCM Updates-ASST-India
• Type - Global Assignment Correction
• Item - Travel related corrections- Date /Location
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To modify your travel dates
• If the new travel date is greater than + or - 1 day ,
cancel the travel request and raise new travel request.
• Inform the Travel Desk to modify the Tickets with revised
date.
• Raise GSD for Payroll changes in ESA\HCM
Amex / Insurance – Contact details
• For air travel queries & Tickets email
Cognizant.in@service.americanexpress.com
• For Insurance email cognizant.travel@icicilombard.com
• Note: It is recommended that you do not use HDFC travel
card for the initial hotel accommodation . AMEX corporate
card should be used for such bookings
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Before you fly
• Check your documents and carry these on your person during travel

• Valid Passport (valid for minimum of 6 months) with a valid Visa

• E-Tickets (contact Travel Desk)
• Travel Insurance
• Cognizant Deputation letter from the Global Mobility Travel support team
• Copies of recent Cognizant pay statements to show country of employment
• Forex (Foreign Exchange) – contact GIT Forex team for any clarification
• Carry Original Certificates of Education, Birth & Marriage and experience letters
• Carry documents as per Travel Checklist
• Click here to visit the Corporate Security site for information related to Travel Security

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Before you fly
• Check for information on prohibited items. Do not carry these items.

• Check flight timings and baggage allowance on website of your airlines

• Check weather conditions at your destination and plan accordingly

• Confirm hotel booking for the entire duration / leg of the travel.

• Carry medicines in hand baggage along with doctor’s prescription. Check for any country
specific restrictions or prohibitions on carrying medicines, even thought it is for personal use.

• Check for any travel advisories sent by the Travel Support Team for country specific alerts if
any.
• Reach the airport at least 3 hours prior to scheduled departure time.

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Travel Advance
• Cognizant offers a travel advance to assist transferring associates during the first few weeks of
arrival :
• You will receive an email from the Global Mobility Forex team advising you the time and date to collect
your advance.

• Work Visa : You will receive a total value of 4500 USD, split between 4300 USD in Prepaid cards, and 200
USD cash.

• The amount will be recovered in 5 equal installments

• If you don’t receive email for Travel advance please send an email to the Global Mobility Forex team in
your home city.

• Important Note :

• AMEX Card will be Cancelled for associates travelling on payroll transfer

• Use the prepaid card loaded with travel advance for your expenses.
• You can apply for your American Express card after landing.

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 Amex Card
• Applying for New Amex Card

Cognizant provides an American Express Corporate Card to associates on North American payroll to assist managing
business related expenses. All associates at SM level and above must apply for a Corporate Amex card. No manager
approval is required. Associates at Manager level and below may get a card if they anticipate frequent travel. They can
obtain approval from their HCM supervisor directly through the online application process, for which you can find
instructions in the below link under the heading “How do I apply”?

https://onecognizantapps.cognizant.com/1538/pages/USA_TE_AmericanExpressCard.html

• To Re-Instate your Amex Card

If your India Amex card got cancelled within 11 months, then the same can reinstated by sending an email
(AmexCoreteamIndia@cognizant.com )
If the cancellation date is beyond 11 months, then it is not possible to reinstate and the associate has to apply afresh online
using the below link
https://onecognizant.cognizant.com/?globalappid=883

Note:
Reinstate: It will take 5 to 6 business days to receive your card.
New Card: It will take 10 to 14 days to receive your card.
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 Kit Reimbursement
A one-time benefit called “Kit Reimbursement” is available for Cognizant employees up to the designation of Senior
Associate who are travelling abroad for the first time. This is to provide some assistance in covering the cost of items
purchased for such travel.

The cost of following items is reimbursable: For claiming reimbursement:

• Luggage • Refer to the Expense Report Creation User Guide
• Winter Clothing • Create expense report, attach scan copy bills and submit for approval.
• Business (Formal) Attire/Shoes • Once approved by finance and project manager, expense claimed will
be paid

Policies:
• All items must be purchased and submitted for reimbursement, prior to travel, in India
• Any funds not used initially are not available for future use
• The claim is subject to a maximum amount of Rs.5000
• All claims have to be supported by original receipts
• The reimbursement will be credited to your salary account

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 What To Expect At The POE (Port of Entry)
• At the port-of-entry (“POE”) you will be inspected by a Hong Kong immigration inspector who
seeks to ascertain the following:
• You hold proper Hong Kong entry papers and are eligible for Hong Kong admission
• You seek admission into the Hong Kong to engage in lawful activities in accordance with your entry papers
• As part of your inspection, POE inspectors may ask you questions about
• Your citizenship
• Your trip
• Items that you seek to bring to the Hong Kong

• POE inspectors have the legal authority to examine your baggage

• When checking baggage, you will need to place it on the exam station and open it. After the exam is
completed, you will be asked to repack and close the baggage.
• When speaking with any POE inspector:
• Be ready – have all papers ready and a clear head
• Listen closely and provide only the information that is requested of you
• Be polite and respectful
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Note: Please cooperate and follow POE instructions
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 Security Assistance

If you require Security Assistance while traveling, or you become aware of a situation that is or has the
potential of escalating into a crisis, you should contact Corporate Security.
( Refer to details on the last slide)
This number and email is staffed 24 hours a day and personnel will collect your information and a summary
of your situation. A follow-up call from Corporate Security will be made to the caller within four hours.

Questions
If you have any additional questions please email Corporate Security at CStravelsecurity@cognizant.com.
We also recommend you visit the Travel Security page of the Corporate Security website for travel security
tips and up to date travel alerts and information.

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 Medical Assistance
Cognizant employs multiple international business travel plans that provide Associates and their dependent(s) with
emergency and urgent medical benefits and assistance during their business trip outside of their home country. These
are Cognizant-paid benefits for which Associates are automatically enrolled.

Aetna World Traveler ICICI Chubb

All Associates Globally India Based Associates Only Europe Based Associates Only
Click here for a brochure and membership Click here for a brochure and membership Click here for a brochure and membership
card. card. card.

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 Post Arrival- Immigration
Registration

• Apply for a Hong Kong Identity (HKID) Card within 30 days of their arrival. It is a legal requirement to hold a HKID
card.

• To book an appointment for applying HKID card, follow the instructions in the trigger mail from MyVisa system.

• Suggestion is to make an appointment as soon as possible as to secure a convenient date and it can be made for
up to 2 weeks in advance.

• Life in Hong Kong is easier with an ID card as this will be asked for when you apply for credit cards, mobile
telephone accounts etc.

• Furthermore, holding an ID card entitles to use the e-channel (an automated immigration control) at the airports
and train stations to travel in/out of Hong Kong.

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 Post Arrival-HR & Payroll (Joining Formalities)
• Inform HR Hong Kong - (Katherine Wan (442098) ) of your arrival to Hong Kong

• You can refer to the Joining Kit which has useful information or reach out to HR if you need
assistance or more information. At this point of time, no formal induction session is conducted.

• Update your profile name in HCM as per the Passport

• Navigation path: Login to People soft >> HCM >> Personal information >> Name Change

• Update your work location details in ESA

• Ensure that your project manager has updated your exact work location (city/state) details on ESA before you travel

• Respond to the joining mail –HRSS

• Bank Details must be entered in HCM upon arrival.

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 Living in Hong Kong

At the airport

• You need to arrange transport to hotel on your own

• You can get the local currency at the foreign exchange counters all the times OR there are few ATM machines (ie:
Citi Bank & HSBC ATM) available in arrival hall.

Cabs

• Most cab drivers know the English name of Hotel and speak simple English.
• Associate can purchase a pre-paid SIM card at any 7-11. 7-11 is also available at airport. They only need to
show the passport to purchase it and activate it.

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 Living in Hong Kong
Commuting
• Hong Kong is well connected through Public Transport. You can take MTR and public bus to work.
• It is highly recommended to purchase an OCTOPUS Card in any MTR customers service center so that you
can use it for the public transport, restaurants such as McDonald, KFC etc, and also all supermarkets &
convenient stores.
• OCTOPUS card is a money card which can be topped up at any time.

Bank Account

• You need to open a Bank Account in Hong Kong

• You need to go to any bank on your own for the application.
• Generally, in Hong Kong, associates will prefer CITI Bank as there is no minimum deposit.
• Other bank such as HSBC which request for a minimum deposit HKD 5000 at the beginning.
• You need to have following documents for bank account opening:
• 1.Passport
• 2.HKID
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 Living in Hong Kong
Dependents
• Your spouse and children are considered as dependents.
• Cognizant will sponsor your dependents travel on following scenarios:
• You and your dependent intend to stay in Honk Kong for a minimum of four months.
• Your dependent's travel is to your current principal work location.
• If your family is going to travel along with you, please initiate the visa process together right from the beginning. If
you are not travelling together, dependents’ visa can be applied only at a later time after your arrival in to the
country on your Work Permit and after you complete your resident permit procedures
Special instructions

• In Hong Kong, it is highly recommended that you carry your HKID at all times
• DO NOT take photographs in the airport or in any public places without prior permission.
• DO NOT stray in groups in sensitive areas

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 Departure-HR & Immigration
Exit Formalities
• If travelling out of country on vacation- Please contact your AM/ PM for approval on the leave and inform
clients if necessary.

• Your manager must update the ESA transfer details at least 3 weeks before you depart Hongkong, so that we
can initiate the Cancellation of the WP

• If travelling out of country on an emergency-Please contact HR Katherine (442098) for exit formalities and
contact Admin Joanna (354183) for air booking.

• If you have travelled with your dependent and returning to your home country prior to completion of four
months, then your manager must inform Human Resources and provide a business justification.

• Any queries on the process or policy should be directed to the Human Resources Specialists

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 Departure-HR & Immigration
Deregistration
• Please contact HK HR- Katherine Wan (442098) about the exit formalities.

• In case of emergency, they can call their AM/ PM OR contact HK Admin- Joanna on +852 9808 6432 OR HK HR-
Katherine on +852 5567 4600.

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 Point of Contact in Hong Kong
• HR:
Katherine Wan (442098) – (katherine.wan@cognizant.com)

• Operations:
Joanna Ngan (354183) – (joanna.ngan@cognizant.com)

• Immigration:
Saranya (268898) – (Immigration.Hongkong@cognizant.com )

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 Point of Contact for Security Assistance
For Security Assistance while traveling call Corporate Security.
For immediate emergency assistance, please contact local authorities for support .
A follow-up call should be made to Corporate Security once the situation is under control.

VNET: 56666 (Option -0) I US Toll Free: 1-866-822-2024 I UK Toll Free: 0800-678-1616 I
India Toll Free: 1800-2000-473
E-mail: corporatesecurity@cognizant.com

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 Good Luck!

We wish you
a safe and pleasant trip

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 Thank You!

©2014, Cognizant | All rights reserved. The information contained herein is subject to change without notice.
QTGI-TRAVBREHK/28-Jul-2015 /1.2