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KATA PENGANTAR

Puji syukur kami panjatkan kepada Tuhan Yang Maha Esa karena berkat rahmat
dan karunia-Nya maka buku “Pedoman Pelayanan Kepegawaian di RSUD Kayen”
dapat tersusun dengan baik dan lancar.
Kami menyadari bahwa dalam penyusunan buku Pedoman Pelayanan
Kepegawaian ini masih banyak kekurangan dan jauh dari sempurna, maka kami selalu
terbuka dalam menerima kritik dan saran yang membangun dari para pembaca agar
dapat memberikan hasil yang lebih maksimal.
Kami berharap buku ini dapat membawa manfaat dan menambah informasi bagi
yang membacanya dan sebagai acuan dalam memberikan pelayanan kepegawaian
kepada seluruh pegawai di RSUD Kayen Pati. Dengan kerendahan hati kami ucapkan
terimakasih bagi semua pihak terkait yang telah membantu dalam penyusunan buku
Pedoman Pelayanan Kepegawaian ini.

Kayen, Januari 2018

Penyusun

DAFTAR ISI

HALAMAN JUDUL………………………………………………………………………….. i
KATA PENGANTAR.......................................................................................................ii
ii
DAFTAR ISI...................................................................................................................iii
BAB I PENDAHULUAN..............................................................................................1
A. Latar Belakang....................................................................................................1
B. Tujuan..................................................................................................................2
C. Ruang Lingkup ...................................................................................................2
D. Batasan Operasional...........................................................................................3
E. Landasan Hukum................................................................................................4
BAB II STANDAR KETENAGAAN..............................................................................6
A. Kualifikasi Sumber Daya Manusia......................................................................6
B. Distribusi Ketenagaan.......................................................................................14
C. Pengaturan Jaga...............................................................................................16
BAB III STANDAR FASILITAS....................................................................................18
A. Denah Ruang....................................................................................................18
B. Standar Fasilitas................................................................................................19
BAB IV TATA LAKSANA PELAYANAN.......................................................................21
A. Penerimaan / Rekruitmen Pegawai...................................................................21
B. Pengangkatan Pegawai....................................................................................25
C. Orientasi............................................................................................................26
D. Kredensial Staf Klinis........................................................................................28
E. Penempatan Pegawai ......................................................................................29
F. Pengembangan Pegawai..................................................................................30
G. Penilaian / Evaluasi Kinerja Pegawai................................................................32
H. Pemberhentian Pegawai...................................................................................34
I. Penataan Dokumen Pegawai............................................................................36
BAB V LOGISTIK.......................................................................................................38
A. Kebutuhan Peralatan Kantor.............................................................................38
B. Konsumsi...........................................................................................................38
C. Prosedur............................................................................................................38
BAB VI KESELAMATAN KERJA................................................................................40
A. Pengertian.........................................................................................................40
B. Tujuan................................................................................................................40
C. Ruang Lingkup K3.............................................................................................40
D. Prinsip................................................................................................................41
E. Prosedur............................................................................................................41
BAB VII PENGENDALIAN MUTU...............................................................................42
A. Pengertian.........................................................................................................42
B. Tujuan................................................................................................................42
C. Sasaran, Waktu dan Petugas Pelaksana..........................................................42
D. Bentuk Pengawasan dan Pengendalian Mutu..................................................42
iii
BAB VIII PENUTUP.....................................................................................................43

iv