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Start Arrival Date Oct 2, 2010 12:00 AMEnd Arrival Date Oct 3, 2015 12:00 AM

Trouble Source Status Processing

ROW NUMBERORD_NOPARENT_TT_NO
CREATION_DATE
TOTAL_DELAY
AREA_NAME STAGE STATUSTROUBLE_TYPE
TROUBLE_GRADE
4 UNMS_150929006084717 ### 2.74 DAYS Southern AA Network Alar Rejected(ProcNGN NetworkNormal
9 NGCC_150930006085645 ### 2.01 DAYS Ambo Senior Customer Com
Processing MDF Critical
10 NGCC_150930006085653 ### 2.01 DAYS Ambo Senior Customer Com
Processing MDF Critical
15 UNMS_150928006082597 ### 3.41 DAYS Eastern Regi Network Alar Rejected(ProcBTS Critical
18 UNMS_150907006041182 ### 24.64 DAYS Eastern Regi Network Alar Rejected(ProcBTS Major
22 NGCC_150926006081203 ### 5.73 DAYS Ethiopia Customer Com
Rejected(ProcCDMA 1X Normal
23 NGCC_150826006007274 ### 36.98 DAYS Merkato Busi Customer Com
Rejected(ProcPSTN Major
24 NGCC_150929006085241 ### 2.64 DAYS Kirkose BrancCustomer Com
Rejected(ProcCDMA WirelesNormal
TT Standard St

Area Name

Department

FAULTY_NUMBER
TASK_START_DATE CURRENT_HANDLE_ORG CURRENT_HANDLE_STAFF
PREVIOUS_SITE_NAME
NNOC FL_NGN NAP - NNOC Team NNOC FL_NGN
112870361 NNOC PSTN local switch - local switch PSTN
112870366 NNOC PSTN local switch - local switch PSTN
NNOC RAN NAP - NNOC Team Tayachew Minayehu O&M ER Power
### NNOC RAN NAP - NNOC Team Beyene Gezu Abebe O&M ER Power
958625959 NNOC Wireless Core Adaptive Specialist - NNOC Team Demeyesus Moges IS ITSO - Prov
118962985 NNOC Wireless Core Adaptive Specialist - NNOC Team FAN-WAAZ-Add
118404564 NNOC Wireless Core Adaptive Specialist - NNOC Team Demeyesus Moges NNOC Wireles

1
T Standard Staff Performance Report

PREVIOUS_HANDLER_NAME
CHECK_OUT_FLAG
DURATION
ARRIVAL_DATE
CUSTOMER_TYPE
CUST_CONTACT
CUST_NAME
TASK_OVERTIME_FLAG
TROUBLE_REASON
ESTIMATED_TIME
Abera Toshe Assigned 0.03 DAYS ### NORMAL Normal EEPCO: Other RCA, specify
Assigned 1.98 DAYS ### VIP 923152388 COMMERCIALTimeout Line ok
Assigned 1.98 DAYS ### VIP 923152388 COMMERCIALTimeout Line ok
Tasew EramoAssigned 0.01 DAYS ### NORMAL Normal Solar Power f ###
Tewodros So Assigned 0.03 DAYS ### NORMAL Timeout ET MW & Equip ###
Netsanet Get Assigned 0.89 DAYS ### NORMAL 943298864 NETSANET S Timeout CDMA 1x Problem
Fasil TadesseAssigned 0.67 DAYS ### VIP 0913193909 TSEHAY INSUNormal One-way-blocked
Abraham MulAssigned 0.72 DAYS ### NORMAL 0938674423 BINIAM BERHNormal Two way block by payment
REMARK
to reassign

The site is still down, please handle it.


Please check this site
the problem is not balance problem,its ET staff pls contact the customer.
Not working(besufikad)
notworking(DEmeke)
Start Arrival Date Oct 2, 2010 12:00 AMEnd Arrival Date Oct 3, 2015 12:00 AM

Trouble Source Status Processing

ROW NUMBERORD_NOPARENT_TT_NO
CREATION_DATE
TOTAL_DELAY
AREA_NAME STAGE STATUSTROUBLE_TYPE
TROUBLE_GRADE
22 NGCC_150926006081203 ### 5.73 DAYS Ethiopia Customer Com
Rejected(ProcCDMA 1X Normal
23 NGCC_150826006007274 ### 36.98 DAYS Merkato Busi Customer Com
Rejected(ProcPSTN Major
24 NGCC_150929006085241 ### 2.64 DAYS Kirkose BrancCustomer Com
Rejected(ProcCDMA WirelesNormal
TT Standard Staff

Area Name

Department

FAULTY_NUMBER
TASK_START_DATE CURRENT_HANDLE_ORG CURRENT_HANDLE_STAFF
PREVIOUS_SITE_NAME
958625959 NNOC Wireless Core Adaptive Specialist - NNOC Team Demeyesus Moges IS ITSO - Prov
118962985 NNOC Wireless Core Adaptive Specialist - NNOC Team FAN-WAAZ-Add
118404564 NNOC Wireless Core Adaptive Specialist - NNOC Team Demeyesus Moges NNOC Wireles

1
T Standard Staff Performance Report

PREVIOUS_HANDLER_NAME
CHECK_OUT_FLAG
DURATION
ARRIVAL_DATE
CUSTOMER_TYPE
CUST_CONTACT
CUST_NAME
TASK_OVERTIME_FLAG
TROUBLE_REASON
ESTIMATED_TIME
Netsanet Get Assigned 0.89 DAYS ### NORMAL 943298864 NETSANET S Timeout CDMA 1x Problem
Fasil TadesseAssigned 0.67 DAYS ### VIP 0913193909 TSEHAY INSUNormal One-way-blocked
Abraham MulAssigned 0.72 DAYS ### NORMAL 0938674423 BINIAM BERHNormal Two way block by payment
REMARK
the problem is not balance problem,its ET staff pls contact the customer.
Not working(besufikad)
notworking(DEmeke)
Start Arrival Date Oct 2, 2010 12:00 AMEnd Arrival Date Oct 3, 2015 12:00 AM

Trouble Source Status Processing

ROW NUMBERORD_NOPARENT_TT_NO
CREATION_DATE
TOTAL_DELAY
AREA_NAME STAGE STATUSTROUBLE_TYPE
TROUBLE_GRADE
9 NGCC_150930006085645 ### 2.01 DAYS Ambo Senior Customer Com
Processing MDF Critical
10 NGCC_150930006085653 ### 2.01 DAYS Ambo Senior Customer Com
Processing MDF Critical
TT Standard Staff

Area Name

Department

FAULTY_NUMBER
TASK_START_DATE CURRENT_HANDLE_ORG CURRENT_HANDLE_STAFF
PREVIOUS_SITE_NAME
PREVIOUS_HANDLER_NAME
112870361 NNOC PSTN local switch - local switch PSTN
112870366 NNOC PSTN local switch - local switch PSTN

1
ndard Staff Performance Report

CHECK_OUT_FLAG
DURATION
ARRIVAL_DATE
CUSTOMER_TYPE
CUST_CONTACT
CUST_NAME
TASK_OVERTIME_FLAG
TROUBLE_REASON
ESTIMATED_TIME
REMARK
Assigned 1.98 DAYS ### VIP 923152388 COMMERCIALTimeout Line ok
Assigned 1.98 DAYS ### VIP 923152388 COMMERCIALTimeout Line ok
Start Arrival Date Oct 2, 2010 12:00 AMEnd Arrival Date Oct 3, 2015 12:00 AM

Trouble Source Status Processing

ROW NUMBERORD_NOPARENT_TT_NO
CREATION_DATE
TOTAL_DELAY
AREA_NAME STAGE STATUSTROUBLE_TYPE
TROUBLE_GRADE
4 UNMS_150929006084717 ### 2.74 DAYS Southern AA Network Alar Rejected(ProcNGN NetworkNormal
15 UNMS_150928006082597 ### 3.41 DAYS Eastern Regi Network Alar Rejected(ProcBTS Critical
18 UNMS_150907006041182 ### 24.64 DAYS Eastern Regi Network Alar Rejected(ProcBTS Major
TT Sta

Area Name

Department

FAULTY_NUMBER
TASK_START_DATE CURRENT_HANDLE_ORG CURRENT_HANDLE_STAFF
NNOC FL_NGN NAP - NNOC Team
NNOC RAN NAP - NNOC Team Tayachew Minayehu
### NNOC RAN NAP - NNOC Team Beyene Gezu Abebe

1
TT Standard Staff Performance Report

PREVIOUS_SITE_NAME PREVIOUS_HANDLER_NAME
CHECK_OUT_FLAG
DURATION
ARRIVAL_DATE
CUSTOMER_TYPE
NNOC FL_NGN TMC - NNOC Team Abera Toshe Assigned 0.03 DAYS ### NORMAL
O&M ER Power & Environment - Operation & Maintenance Tasew EramoAssigned 0.01 DAYS ### NORMAL
O&M ER Power & Environment - Operation & Maintenance Tewodros So Assigned 0.03 DAYS ### NORMAL

1
nce Report

CUST_CONTACT
CUST_NAME
TASK_OVERTIME_FLAG
TROUBLE_REASON
ESTIMATED_TIME
REMARK
Normal EEPCO: Other RCA, specifyto reassign
Normal Solar Power f ### The site is still down, please handle it.
Timeout ET MW & Equip ### Please check this site