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Expansion Project
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6.9 QUALITY MANAGEMENT AND PLANNING FOR THE WORK
TABLE OF CONTENTS
1.0 INTRODUCTION
1.1 GENERAL
2.1 GENERAL
2.2
3.0 INTRODUCTION
3.1 GENERAL
3.2 OBJECTIVES
3.3 REFERENCES
6.1 GENERAL
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7.5 GENERAL
8.1 INFORMATION
8.2 INFRASTRUCTURE
9.1 DESIGN
9.2 PROCUREMENT
1.0 INTRODUCTION
1.1 General
Morpol Engineering services Ltd comprising of indigenous and international institutions with multiple
competencies hereby tender for detailed design, engineering, procurement (as applicable),
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construction, installation, pre-commissioning and commissioning assistance in respect of Inter-
Connecting Piping for Utility Augmentation for Fertilizer Expansion Project for Indorama Eleme
Fertilizer & Chemicals Limited
In response to the ITT, Morpol has assembled a team that has extensive experience in engineering,
constructing, fabricating and commissioning multi - discipline projects in Nigeria. In addition, morpol
has considerable knowledge and credibility within the local and international levels of the Oil & Gas
Industry.
2.1 General
Morpol shall provide all the services such as required fabrication drawings, review of design
documents, fabrication and erection of above ground and underground piping, tie-ins, Piling work and
civil foundations of pipe racks and equipment, revamping of existing pipe rack, construction of new
pipe rack, fabrication and erection of supports, radiography, testing, painting, cardboard blasting, pre-
commissioning, commissioning and project management to achieve completion of the Project.
Any modification of existing piping, pipe rack and structure arise during erection of new piping and
equipment
Pipe rack structure drawings including pipe rack bridges crossing the roads, pipe rack foundation
including piling drawings, Piping layout drawings, support schedule and isometric drawings will be
developed by owner and Morpol to execute fabrication and erection based on drawings. Civil
foundation drawings which includes piling drawings of pipe rack, equipment and structural design of
pipe rack will be developed by owner, based on these drawings morpol has to execute construction
activities however morpol will review the correctness of all drawings before starting of work.
All piping, Prefabricated structural steel pipe racks, fittings, valves, permanent gaskets, fasters,
structural steel, cable tray supports will be supplied by Company as free issue basis however
transportation from existing store to fabrication yard / project site will be perform by Morpol. All
construction consumables, wrapping tapes, civil construction material including rebar steel, insert
plates, foundation bolts etc.
The Interconnecting piping shall consist of piping including construction / civil work and testing of all
piping, assembly of pre-fabricated pipe rack / pipe rack bridges, cable tray supports and installation of
equipment as per Piping layout, piping isometrics, Structural steel drawings, Civil drawings and as
mentioned in Technical Specification
In general, the project will be executed such that all WORK is carried out in accordance with:
Nigerian law;
Project specifications and Standards
Relevant industry standards
MORPOL codes and working standards.
In the event of any contradiction between the above referenced list of codes and standards, the
most stringent will apply. However, where there is a conflict that cannot be resolved according to
the stated order, Indorama will review and provide the final decision on which specification to adopt.
Deviations from applicable rules, codes and standards will be subject to Indorama written agreement.
Failure to identify deviations will signify that Morpol will be able to meet all specified
requirements.
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If new laws, regulations, standards, codes or specifications come into force during the execution of
the WORK, Indorama will review the impact and instruct Morpol how to proceed.
3.0 Introduction
3.1 General
This document comprises the Quality Management Plan that shall be implemented for the scope of
work included in our entire Project
It shall provide our client and all project team personnel with a concise and readily understandable
description of the Quality Management system (QMS) and the method in which it shall be applied to
various activities during the execution of the project scope of work this document shall serve as an
effective and familiar tools in the daily activities for all those associated with the project.
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The QMS support this project quality by using the activities quality Plans, procedure and work
instruction and the project QMS is an integral part of the overall Project Management System.
3.2 Objectives
The quality management plan is established in accordance with the requirements below. International
Standards
The quality management plan shall be continually improved in accordance with the standard below for
its development.
ISO 9004: 2008 Quality Management Systems – Guideline for Performance Improvements
3.3 References
In Order to satisfy our Project Quality Objectives a fully functional Quality Management
system (QMS) shall be included within the overall project management system that:
- Is developed in accordance with Client Requirements for project Quality assurances and
the element of ISO:9001:2008
- Emphasizes building quality in the work through the use of documented processes
incorporating necessary activities to assure quality & technical integrity
- Is supported by an established independent quality organization
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- Is supported by a functioning audit program that effectively measure and verifies
compliances with all quality and technical requirement during all phase of the work and
continually improve the effectiveness of the QMS
----------------------------------------------
EDWARD TAWFIK
EXECUTIVE DIRECTOR OPERATION
- ACCEPT, APPROVE: Acknowledge, by signature, initial or stamp and date, that a document or
activity has been evaluated and confirmed to meet stated requirements.
- AUDIT: Systemic, Independent and documented process for obtaining evidence and evaluating
it objectively to determine the extent to which quality assurance system are fulfilled.
- CLIENT: Indorama Eleme Fertilizer & Chemicals Limited to whom Morpol is under contract for
execution of the project.
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- HOLD POINT: A designated stopping place during a specific activity for inspection or
examination, and the dated signature or initial of the appropriate individuals is required before
further work can be performed.
- INDIVIDUAL TITLES: Whenever individual titles are used, the named individual has the
authority to designate another qualified individual within his organization by letter or procedure
as his designee but retains responsibility for implementing the requirement. This designation
shall not be re-delegated by the designee.
- INSPECTION AND TEST PLAN: A document which sets out the specific operational
techniques and activities with the relevant acceptance criteria aimed at monitoring a process and
at eliminating causes of unsatisfactory performance at relevant stages of the work and/or
services.
- ITEM: An all-inclusive term used in place of any of the following: assembly, equipment, material,
module, part, system, etc.
- ORGANIZATION: Whenever this term is used, it means Team(s) within Morpol, unless otherwise
specified.
- PROCESS: Set of interrelated or interacting activities which transforms input into output, inputs
to a process are generally outputs of other processes, and processes in an organization are
generally planned and carried out under controlled.
- QUALITY OBJECTIVE: Something soughs, or aimed for, related to quality which are generally
based on the organization’s quality policy and specified for relevant functions and levels in the
Organization.
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- REVIEW: Evaluation for the purpose of acceptance or rejection documented by signature, initial
or stamp and date.
- VALIDATION: Confirmation, through the provision of objective evidence, that requirement for a
specific intended use or application has been fulfilled.
6.1. General
As a means of implementing and demonstrating the defined processes to ensure that product conform
to client requirement, Morpol has established, documented and maintained a quality management
system covering the requirement of ISO 9001/ 2008.
The Quality System operated by Morpol is documented in this Quality Management Plan (QMP),
supported by Project Quality Control Procedure (PQCP), specific and detailed project and
departmental procedure and other quality document which relates to the requirement of ISO
9001/2008 families and other quality standard/codes
6.1.1 The Project Manager has the authority and responsibility for the overall management of the
quality system.
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6.1.2 The Project QA/QC Manager is responsible for preparation, distribution, status control and
evaluation for the system effectiveness of the Quality Management Plan (QMP) and Project Quality
Control Procedure (PQCP)
6.1.3 All other managers and employees are responsible for implementation of this Quality
Management Plan (QMP) and Project Quality Control Procedure (PQCP).
6.2.1 The prepared documents shall be approved by responsible team Manager/Engineer and
6.2.2 The personnel in charge of preparation review and approval shall sign or seal the relevant
Document.
6.2.3 All the project document, i.e. project deliverables shall be in a consistent format and all reports,
drawings and other project deliverables shall bear the project reference number and Title vis:
6.2.4 DCC Controller shall distribute the approved documents to each teams/organization.
6.2.5 Document for review shall be reviewed in line with Indorama Software package used for
Document Control. Document planning, Document distribution, Review and approval process,
An example of a “four tier” review and approval system document and drawing are as follows:
A) Approved
B) Approved- Except as noted (Incorporated Comments and Up Rev to next status and Resubmit)
6.3.1 Quality audit and quality supervision shall be regularly executed in order to evaluate the
effectiveness of the quality assurance system and in order to verify whether the quality
assurance system is functioning or not.
6.3.2 The quality audits and quality supervision shall be executed according to Project Quality
Control Procedure and related procedures.
6.3.3 Audit records shall include audit plan, audit checklist, audit report, audit finding report and
record of completion for corrective action.
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6.4 Training and Qualification
6.4.1 Each Team Manager shall be responsible for the preparation of training plan in line with
training requirement of the staff in order to assure that their personnel attain the required
level suitable for performing assigned tasks and activities.
6.4.2 The personnel performing welding, non-destructive examination, test, inspection and audit
shall be qualified/certified in accordance with the requirement of applicable code, standard
and contract.
6.5 Attachment
6.5.1 Project Quality Document Structure
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7.3.1 The Project Director shall establish quality policy to effectively promote QMS activity as stated
below.
- It should be appropriate to the purpose of the organization.
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- It should include a commitment to comply with requirements and continually improve the
effectiveness of the QMS.
- It should provide a framework for establishing and reviewing quality objectives.
- It should be communicated and understood within the organization.
- It should be reviewed for continuing suitability.
The Management representative assigned by Project Director shall instruct all staffs the meaning and
target of quality policy by training or other media.
The Project Manager shall establish quality objectives at each applicable function and level within the
organization. These objectives shall be defined in terms of measurable as specified in chapter 10.
The quality objectives shall be consistent with the quality policy and the commitment to continual
improvement.
The quality objectives shall include those needed to meet requirements of Morpol products and
processes as well as Client requirements.
7.5.1 The Project Manager shall identify and define the activities and resources needed to achieve
quality objectives and to meet Client requirements. Planning is consistent with other requirements of
the QMS and the results are documented. Planning consists of the summary of inter-related systems,
which achieve this end as detailed in the Supporting Documentation?
7.5.2 Planning covers the following issues:
- The processes required in the quality management system.
- The realization processes and resources needed, identifying quality characteristics at
different stages, to achieve desired results.
- The verification activities, criteria for acceptability and the quality records needed.
7.5.3 Planning ensures that organizational change is conducted in a controlled manner and that the
QMS is maintained during such change(s).
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8.1. General
The Project Director shall determine and provide in a timely manner resources needed to establish
and maintain the quality management system. Such resources shall be applied to the managing of
organizations, processes and projects.
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The effectiveness of training shall be evaluated, and the result of evaluation shall be
maintained, as applicable.
4) Report and Record
a) Personnel performing special process shall be qualified through proper education, training
skills and experience. Competence shall be obtained for the special process such as QMS
audit, welding, NDT or heat treatment, of which all the record shall be maintained.
b) The QA/QC Manager shall maintain the training records of individuals.
8.3 INFORMATION
The Project Manager shall determine the information necessary for control of processes and
ensure conformity of product. System level procedures for managing information ensure
access and protection of information.
NOTE: Typical types of information are process, product knowledge and/or experience, data from
suppliers.
8.4 Infrastructure
8.4.1 The Project Director shall define, provide and maintains the infrastructure needed to ensure
the conformity of product through the planning process. Consideration of these factors is
identified during the product and process planning stage.
8.4.2 The following items shall be included:
1) Work space and associated facilities.
2) Equipment, hardware and software.
3) Suitable maintenance.
4) Supporting services.
8.5.1 The HSE Manager shall define and implement those human and physical factors of the work
environment needed to achieve conformity of product. Consideration of these factors is
Identified during the product and process planning stage.
8.5.2 The following items shall be included:
1) Health and safety conditions.
2) Work methods.
3) Work ethics.
4) Ambient working conditions.
8.6.1 General
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The Project QA/QC Manager shall establish a QMS as a means of meeting its quality policy,
achieving its quality objectives and ensuring that product conforms to Client requirements.
1) Ensuring that a QMS shall be implemented and maintained in accordance with the
requirements of ISO 9001/ 2008.
2) Reporting to Project Director and Project Manager on the performance of the QMS
including needs for improvement
3) Ensuring awareness of Client requirements throughout the organization.
4) Responsibility for liaison with external parties on matters relating to the QMS.
The Project QA/QC Manager will be the Management Representative on Quality related
matters unless this responsibility is otherwise designated from Project Director.
8.6.2 Responsibility and Authority
Roles and their interrelationships, responsibilities and authorities are defined within each
document to facilitate effective quality management and are communicated to relevant levels of
the organization.
1) The Project Director
The Project Director has responsibility and authority for execution of total project
management of ordering, design, procurement, construction, quality and after- service for
the project.
2) The Project Manager
a) The Project Manager shall achieve and sustain the required quality level of products and
services as to continually meet the Client’s needs.
b) The Project Manager shall resolve any conflict, all resolutions within contractual
documents, applicable codes and standards, regulatory requirements and this Plan.
3) The Engineering Manager
a) Establishment of the Project Engineering Quality Plan.
b) Co-ordination of design activities between each discipline.
c) Approval and Control of the quality of engineering design documents from the
Engineering sub-Contractor.
d) Preparation and control of project deliverable design documents.
e) Review and approval of design change documents.
f) Preparation of procurement specification for quotation and Material Requisition (MR) of
Permanent materials.
g) Preparation of technical bid evaluation for procurement.
h) Control of Document control center of all documents.
i) Preparation of as-built drawing and document
4) The Project QA/QC Manager
a) Establishment of the Quality Management Plan (PQP) and Project Quality Control
Procedure (QCP).
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b) Performing Internal quality audit and where required external quality audit.
c) Check and patrol whether the latest design documents are used at work or not.
d) Review of procurement document (Procurement Specification, Material Requisition and
vendor quality submissions).
e) Review all Documents requiring review and approval by Indorama
f) Review and approval of all Inspection & Test Plan (ITP) of vendor and construction.
g) Performance of source, receiving, in-process and final inspection.
h) Issue of Non-conformance Report (NCR) and Corrective/Preventive Action Request
(CAR/PAR).
i) Establishment of training plan and execution of training on quality assurance system.
j) Liaise with Material/Procurement Manager with regard to 3rd party inspection at
suppliers/vendors
k) Direction and supervision of Project quality activities
l) Execution for Internal Quality Audit
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9.3 Design
9.3.1 General
1) The Engineering Manager shall plan and control design and development of the product.
2) Project Engineering Quality Plan shall include the followings or reference, as a minimum:
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a) Stages of the design and development process:
b) Required review, verification and validation activities:
c) Responsibilities and authorities for design and development activities:
d) Interfaces between different groups involved in design and development are managed to
ensure effective communication and clarity of responsibilities:
9.3.2 Receipt and Review of Client Contract Documents
1) After contract award, the Engineering Manager shall assure that documents received from the
client are registered in the contract document log and send or circulate copies of the contract
documents to all concerned managers.
2) The concerned managers shall review the contract documents in accordance with procedure
to assure that the contract documents provided are adequate to form the basis for execution
of the work.
3) The concerned managers shall send the review results to the Engineering Manager.
4) After receipt of the review results, the Engineering Manager shall co-ordinate resolution of
any comments with the Client via the Project Manager. The resolution of comments to contract
documents shall be reviewed and accepted by the manager who made the comments.
5) When the contract documents are acceptable, the representatives of the Client and Morpol
sign and date the contract agreement for the work.
9.3.3 Design Planning
1) The Engineering Manager shall be responsible for determining whether design activities will be
performed by Morpol or Approved qualified subcontractor:
2) The Engineering Manager shall be responsible for the establishment, documentation and
approval of the Project Engineering Quality Plan which include design activities, responsibility
for their implementation, design resources, Engineering organization chart and schedule.
3) The Engineering Manager shall assign the competent engineers to perform the design
activities including design calculations to translate the requirements in the design inputs into
design output documents.
4) The Engineering Manager shall be responsible for obtaining, maintaining and making
available to the assigned personnel the applicable documented information derived from
experience or other sources relative to performance of the designated activities.
9.3.4 Control of Design Inputs
The Engineering Manager shall review the project scope of work and design in order to satisfy
the Client’s technical specification, code and standard and related regulatory requirements.
Any incomplete, ambiguous or conflicting requirements of the design input data shall be
documented on a site query and resolve with client and other responsible team.
9.3.5 Control of Design Interfaces
Internal and external design interfaces shall be established, identified and documented in the
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Project Engineering Quality Plan.
9.3.6 Control of Design Outputs
Design output shall be documented and expressed in terms that can be verified and validated
against design input requirements.
Design output shall meet the design input requirements, contain or reference acceptance
criteria, and identify those characteristics of the design that are crucial to the safe and proper
functioning of the product, such as, operating storage, handling, maintenance and disposal
requirements.
All design output documents shall be reviewed before release.
9.3.7 Design Review
Any Design review shall be based on Client’s basic design package as per contract
requirements.
Regular design review meetings with all the disciplines to meet the design-input requirements
shall be planned and conducted by the Engineering Manager.
9.3.8 Design Verification
At appropriate stage of design, all design requirements shall be verified that the design-input
requirements meet the specified requirements in the contract document, specification, code
and related regulatory requirements.
9.3.9 Design Validation
When design verification was performed successfully, design validation shall be performed to
ensure that final product conforms to defined Client’s needs and/or requirements, and it may
be perform in earlier stages.
9.3.10 Design Changes
All design changes and modifications shall be identified, documented, reviewed and approved
by the same functions/organizations that performed the original review and approved before
their implementation.
When a design change caused by incorrect design is necessary, the Engineering Manager
shall review the design and verification process for it suitability.
The Query from Client will be documented and action according to Client procedure.
9.3.11 Record
The design and development plan, design input, design output, and other documents
generated in design processes shall be maintained and controlled through properly
Established Control Measures.
9.4. Procurement
9.4.1 General
1) The Material/Procurement Manager shall control its purchasing processes to ensure
purchased product and/or service(s) conform to Morpol requirements. The type and extent of
methods to control these processes shall be dependent on the effect of the purchased
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product and/or service(s) upon final product.
2) The Material/Procurement Manager shall evaluate and selects suppliers based upon their
ability to supply product and/or services in accordance with Morpol requirements.
3) Evaluation, re-evaluation and selection criteria for suppliers shall be established. The results
of evaluations and subsequent follow-up actions shall be recorded.
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by assigning the responsible engineer who shall prepare the MR with identification of
applicable Procurement Specification. (Note: the Construction Engineer shall prepare The MR
except for major equipment.)
b) The MR shall be forwarded to the QA/QC Manager for review to ensure the proper quality
requirements have been specified. The Project Manager shall approve the MR when Contract
requires the MR and PS
c) After approval of MR, Technical Bid Evaluation, Commercial Bid Evaluation and PO shall be as
detailed in Project Quality Control Procedure.
9.4.7 Services subcontracts
1) The Project control Manager shall be responsible for the preparation of contract agreements for
applicable services.
2) The contract agreement shall be reviewed by QA/QC Manager and approved by Project
Manager.
3) One copy of the contract agreement shall be sent to the QA/QC Manager.
4) Change to the contract agreement shall be handled in the same manner as the original.
9.4.8 Vendor/subcontractor performance evaluation
1) After issuance of PO or contract agreement, the applicable Manager shall be responsible for
the interface with the vendor/subcontractor related to the document information exchange,
vendor's/subcontractor’s understanding of the procurement requirements and resolution of the
vendor's/subcontractor’s non-conformances.
2) Source Inspection
a) The source inspection shall be performed at intervals consistent with the importance and
complexity of the item or service using approved vendor ITP and the Criticality Assessment
Report. When a source inspection is required, this requirement shall be specified on PS and
MR, and the applicable inspection activity shall be shown on the relevant approved inspection
and test plan (ITP)
b) The Source Inspection shall be performed in accordance with source inspection control in
Project Quality Control Procedure.
9.4.9 Vendor or subcontractor generated documents
1) When the vendor/subcontractor submits documents for approval, these shall be reviewed and
approved by the personnel involved in the preparation and approval of original MR or, for
service subcontracts, contract agreement, as applicable.
2) The review and approval shall be documented. If any comments are made during the review,
these shall be resolved with the vendor /subcontractor by the Engineering Manager or
Procurement Manager for procurement of items, as applicable, and, for subcontracts, the
discipline Manager.
3) The Managers mentioned in this manual shall notify the vendor/subcontractor of the approval
with a letter.
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9.4.10 Acceptance of item
1) Acceptance method
The method used to accept an item procured by Morpol from a vendor shall be receipt of an
inspection release for major equipment and Receiving Inspection.
2) Receiving Inspection
a) When items are received from a vendor, the Material Controller places them in a receiving
area and identifies them with a Hold Label (HL). The Material Controller shall send vendor
documents to the QA/QC Coordinator.
b) The Material Controller shall notify the QA/QC Coordinator that the items are ready for
inspection.
c) The QA/QC Coordinator shall initiate a receiving inspection in accordance with Receiving
Inspection Control in Project Quality Control Procedure.
9.4.11 Acceptance of services
The subcontracted services are accepted by the review of objective evidence for
conformance to the procurement document requirements such as certifications. If
acceptable, the QA/QC Coordinator shall document his approval on the vendor's documents.
9.5 Production Operations
9.5.1 General
Each team Manager shall plan and control production through:
1) The availability of specifications that define the characteristics of the product that is to be
achieved.
2) The availability of clearly understandable work specifications and/or instructions for those
activities where they are necessary for the achievement of conformity of product:
3) The use and maintenance of suitable production equipment:
4) The provision of suitable working environments:
5) The availability and use of suitable measuring and monitoring equipment:
6) The implementation of suitable monitoring and verification activities:
7) Suitable method for release and delivery of product.
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process.
5) Traceability record sheet for piping system shall be compiled by the QC Coordinator to identify
required traceability information.
9.5.3 Client Property
1) The responsible engineer exercises care with Client property while it is under Morpol supervision
storage and maintenance of Client supplied product provided for use or incorporation. Any Client
product or property that is lost, damage or is otherwise found to be unsuitable for use is
2) Morpol receives and controls Client supplied product with the same system as that used for
supplier material. Where damaged material is identified through inventory review or other
circumstances, the Client is notified and resolution effected.
3) Client property may include intellectual property e.g. information provided in confidence
9.5.4 Handling, Packaging, Storage, Preservation and Delivery
1) The Material Manager and Construction Manager ensures that during internal processing and
final delivery of product to the intended destination, the identification, packaging, storage,
preservation, and handling do not affect conformity with product requirements. This also shall
be applied to parts or components of a product.
2) Product release does not proceed until all specified activities have been satisfactorily
completed and the related documentation is available and authorized.
3) The related procedures shall be prepared and approved so as to meet the requirement of
contractual document and technical specification, and the following items shall be included in
the related procedures;
a) Verification and marking method for identification of the received materials, components and
equipment.
b) Handling, storage, preservation method and warning notice for material, components and
equipment.
4) Storage area, warehouse control and preservation area shall be controlled in accordance with
the related procedures and character of materials.
5) All materials used in construction shall be monitored at appropriate intervals so as to prevent
damage, deterioration and loss.
6) When materials are required to meet the special control condition including the specified
humidity/temperature, these materials shall be controlled in accordance with the storage
manual provided by vendor.
9.5.5 Validation of Processes
1) The Project QA/QC Manager determines any production processes where the resulting output
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cannot be readily or economically verified by subsequent monitoring, inspection or testing. This
includes any product where processing deficiencies may become apparent only after product is
in use.
2) These processes shall be validated to demonstrate their effectiveness and acceptability.
3) The arrangements for validation shall be defined and addressed as follows, as a minimum:
a) Process(s) to be qualified prior to use:
b) Qualification of equipment and/or personnel:
c) Use of specific procedures or records:
d) Re-validation.
4) Evidence of validated processes, equipment and personnel shall be recorded and maintained
9.6.1 Project Construction Manual for fabrication and installation of items based on technical
specifications, drawings, applicable codes & standards shall be prepared by the Construction
Manager, reviewed by the QA/QC Manager and approved by the Project Manager.
9.6.2 The following items shall be properly included in these work procedures.
1) Objective
2) Summary Narrative
3) Preconditions/Work Location
4) Personnel
5) Equipment/Tools
6) Procedure
7) Safety Consideration
9.6.3 The Project QA/QC Manager/Coordinator shall prepare the Inspection and Test Plan (ITP)
based on technical specifications, drawings, applicable codes and standards and ITP shall
be reviewed by Construction Manager and approved by Project Manager.
9.6.4 The ITP that is established in accordance with Project Quality Control Procedure shall
include the item list for work processes needed to fabricate and install the items including
inspection and test required.
9.6.5 The Project QA/QC Manager shall appoint the inspection point (review, witness, and hold
inspection point) in order to decide whether the witness of inspection is required or not when
the ITP is reviewed.
9.6.6 The client shall approve ITP before commencing work.
9.6.7 The major items to be used for fabrication and installation work shall be traced and
controlled with identification numbers from the initial receipt up to fabrication and installation
of the items according to the requirements of this manual.
9.6.8 Non-conforming items shall be controlled in accordance with the requirements of this Plan.
9.6.9 The related quality records produced during fabrication and installation work should be
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controlled according to the requirement of this Plan.
9.7 Special Work Control
Special Works such as Welding, Non-destructive examination; Painting, etc shall be
controlled in accordance with Project Quality Control Procedure.
9.8 Control of Measuring and Monitoring Devices
9.8.1 General
1) Daily-Use measuring and monitoring devices such as rule, metal straight tape shall not be
calibrated in accordance with this Plan.
2) Daily-Use devices shall be periodically checked whether they are damaged and worn or not.
3) Bad devices due to out of calibration or other errors shall be controlled separately to eliminate
unintentional use.
4) Result from personal devices shall meet the acceptance criteria.
9.8.2 The Project QA/QC Manager controls, calibrates, maintains, handles and stores applicable
measuring and monitoring devices used to demonstrate conformance of product to specified
requirements as detailed in Project Quality Control Procedure.
9.9.1 General
Interface management plan shall be used in identifying and managing the different interfaces
that could happen during the execution of the Project
This plan shall identify. Develop a register of the identify interface and plan strategy of
ensuring that the different work activities identified are carried out without undesirable impact
(delays and hazardous situations during construction) on others.
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- Identification and compilation of all work activities that are likely to interfere with other
contractor, subcontractor agent or employee of Indorama with date of execution.
- Request Indorama to organize interface meeting with other project teams, existing facilities
operations and maintenance personnel.
- Data exchange between project teams.
- Joint participation of project teams, operational and maintenance personnel in the meetings,
reviews, studies, pre-commissioning etc
An interface register / matrix shall be open. All interface issues shall be tracked and
monitored using the interface register / matrix
9.9.3 Interface Register/Matrix
Morpol shall produce and maintain interface register / matrix for the following items but not
limited to the list below;
- Description of interface that arise with any other 3 rd party pipeline construction.
- New and existing pipeline occupying the same ROW.
- Preparation and maintenance of a master list of interface issue (interface tracking register)
- Interface with communities, reference temporary land acquisition and community affairs.
- All 3rd parties such as local and state government, ministries, federal department and
authorities.
The register / matrix should include individual interface from project management, detail
design and procurement, construction, pre-commissioning and commissioning to handover
Each identified items should have the following as a minimum;
- Interface Issue
- Action
- Action Party
- Due Date
- Implementation Status
- Next Review Date
- Remark
The interface matrix shall be developed during the 1st interface meeting and updated during
execution.
9.10 Permit to Work
PTW is a legal document issued to Indorama for approval prior to start of any construction
activities.It is always revalidated and close out daily depending on the activities being carry-out,
and the close out copies shall be documented with the specified work procedure according.
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10.1.1 The Project QA/QC Manager shall plan and implement, measure, monitor, analyses and
improve processes needed.
1) To demonstrate conformity of the product by inspection and test, site surveillance.
2) To ensure conformity of the QMS.
3) To continually improve the effectiveness of the QMS by corrective action and preventive
action.
10.1.2 The Project QA/QC Manager shall establish and maintain proper procedures for the use of
statistical technique.
10.1.3 The results of data analysis and improvement activities shall be input into the management
review process.
10.2 Measurement and Monitoring
10.2.1 Client satisfaction
1) Object and method
As one of the measurements for the performance of the QMS, information relating to Client
perception as to whether the organization has met Client requirements shall be monitored
using the following methods.
a) Satisfaction against the customer requirements
b) Client dissatisfaction
c) Satisfaction level of the service
d) Communication with the Client (telephone, talking, visitation research)
e) News data, and so on
2) Relevant team shall check and analyze the Client satisfaction timely, and take action properly.
3) The Project QA/QC Manager shall verify the action taken and improvement action from the
analysis of Client satisfaction.
4) Client satisfaction and follow-up action shall be reflected on the management review as a
basic data.
10.2.2 Internal / External Audit
1) The Project QA/QC Manager shall establish a process for performing objective audits in order
to determine if the QMS has been effectively implemented and maintained and conforms to
ISO 9001: 2008. In addition, the organization may carry out external audits to identify potential
opportunities for improvement.
2) The Corporate Quality Management Manager in the Head Office shall be responsible for
conducting the internal quality audit against all project organization including Project QA/QC
Team.
3) Morpol audit process, including the schedule, shall be based on the status and importance of
the activities, areas or items to be audited, and the results of previous audits.
4) The system level procedure for internal audit shall cover the audit scope, frequency and
methodologies, as well as the responsibilities, requirements for conducting audits, recording
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and reporting results to management.
5) Audits shall be performed by personnel other than those who performed the work being
audited.
6) Auditors shall be suitably qualified to perform auditing activities.
7) External body of Quality Assurance audit (‘QA audit” hereafter) shall be performed in all
disciplines at least once every one year.
8) External QA audit shall be performed during Award for subcontract.
9) For vendors, when necessary due to quality problems.
10) Additional audits may be required depending on subcontractor’s actual performance.
11) QA Audit records shall include audit plans, audit checklist, audit report, audit-findings
report, and records of completion of corrective actions required
10.2.3 Measurement and Monitoring of Processes
The Project QA/QC Manager shall apply suitable methods for measurement and monitoring of
processes necessary to meet Client requirements and to demonstrate the process's
continuing ability to satisfy its intended purpose. Measurement results shall be used to
maintain and improve those processes.
10.2.4 Measurement and Monitoring of Product
1) The Project QA/QC Manager applies suitable methods for measurement and monitoring of the
characteristics of the product to verify that requirements for the product are met.
2) Evidence of implementation of required measurement and monitoring and conformance with
the acceptance criteria used shall be recorded. Records shall indicate the authority
responsible for release of product in this Plan.
3) Product shall not proceed or will not be dispatched until all specified activities have been
satisfactorily completed and the related documentation is available and authorized. The only
exception shall be when product would be released with full traceability through end use, thus
allowing for positive recall.
10.3 Control of Nonconformity
10.3.1 General
1) The Project QA/QC Manager shall ensure that product non-conformed to requirement is
controlled to prevent unintended use or delivery.
2) The Project QA/QC Manager shall provide for identification of, recording and reviewing
the nature and extent of the nonconformity encountered.
8.3.2 Identification of Non-conformity
1) When a non-conformity is found, it shall be properly identified and disposed.
2) Non-conforming items shall be segregated from the inspection or construction area, where
practicable, and when the segregation is impractical or impossible due to size of
configuration, it shall be identified with appropriate method or marking.
10.3.3 Report of Non-conformity
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1) When non-conformity is found, Non-conformance Report shall be prepared.
2) Disposition for non-conformity shall be established by relevant organization, and the meeting
may be convened as necessary to discuss the disposition.
3) Final disposition of the Non-conformity Report shall be approved by the QA/QC Manager and
distributed to the relevant personnel for taking action.
4) When contract requires the Client's verification for the corrective action of non-conformity, the
non-conforming items shall be notified and approved for the disposition by the Client.
8.3.4 Disposition of Non-conforming items
1) Repaired non-conformity shall be re-inspected or re-tested in accordance with the original
criteria.
2) When disposition of non-conformity is accepted with concession, it shall be provided with a
separate identification and verification.
3) Scrapped non-conformity shall be identified to distinguish from conforming product, and
disposed in accordance with applicable procedure.
4) Non-conforming items shall not be released to the next process until disposition is approved.
But these items may be released to the next process when it is agreed in the contract, or when
the Client approves it.
5) When nonconforming product is detected after delivery or use has started, Morpol shall take
action appropriate to the effects, or potential effects, of the nonconformity.
10.4 ANALYSIS OF DATA FOR IMPROVEMENT
10.4.1 The Project QA/QC Manager shall determine, collect and analyze produced data as a result
of monitoring and measurement concerning work performed.
10.4.2 Suitable procedures, methods and terms shall be determined, objective of the analysis is as
the followings but not limited to:
1) The results of customer satisfaction research.
2) Findings and action taken after the QMS audit
3) Status of nonconformance
4) Results and status of follow-up of corrective action and preventive action.
5) Status of approved vendor
6) Status of defect and repair of it.
7) Status of inspection and test
8) Characteristics and trends of processes and products including opportunities for preventive
action.
10.4.3 Major cause and controversial point from data analysis shall be controlled with priority, and
the action shall be taken to prevent recurrence.
10.5 IMPROVEMENT
10.5.1 General
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1) The Project QA/QC Manager continually shall improve the QMS.
2) The Project QA/QC Manager shall establish a system level procedure that describes the use
of the quality policy, objectives, internal audit results, analysis of data, corrective and
preventive action and management review to facilitate continual improvement.
10.5.2 Corrective action
1) When similar non-conformity occurs repetitively, the Project QA/QC Manager shall investigate
the cause of non-conformity.
2) Needs of corrective action shall be assessed to get rid of the cause of non-conformity, and
documented using Corrective Action Request (CAR), if required.
3) The Project QA/QC Manager in conjunction with relevant organization shall decide the
preventive and corrective action to be taken to prevent the recurrence of non-conformity and
record on the CAR.
4) Responsible personnel shall take corrective and preventative action within agreed time limit.
5) The Project Manager shall verify that corrective and preventive actions are taken appropriately
in satisfactory level.
10.5.3 Vendor Corrective Action
1) When it is decided that corrective action to the vendor/supplier is necessary, the Project
QA/QC Manager shall issue CAR to the vendor/supplier and copy Indorama.
2) CAR shall describe the cause for adverse condition to quality, the suggested preventive and
corrective actions and reply time limit.
3) After reply from the vendor/supplier is reviewed by the Project QA/QC Manager, the review
result and verification method shall be notified to the vendor for taking approved measures.
4) The Project QA/QC Manager shall verify the implementation of corrective actions.
10.5.4 Preventive Action
1) The status of CAR shall be submitted to the Project QA/QC Manager.
2) The Project QA/QC Manager prepare management review report based on data collected
from each team including audit results, and issues Preventive Action Request(PAR) to
eliminate the causes of the potential non-conformities.
3) The each team shall establish the plan for preventive action.
4) The effectiveness of any preventive actions shall be identified by QA/QC Manger.
5) The QA/QC Manager shall reflect the system improvement caused from corrective action /
preventive action on the QMS, where applicable.
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2) The follow-up audit is carried out by the original auditors. Verification of corrective actions is
carried out with reference to the Mandatory Process Revision generated in the primary
audit. Project Quality Control Procedure
3) If the corrective action has been effectively implemented, the audit report closed out.
Subcontracting Plan
4) If the corrective action implemented is observed to be effective in eliminating the deviation
Or mandatory process improvement, the status is recorded as unsatisfactory and NCR is
issued. The Department Head or Project Manager is advised. If it is noted the three
Nonconformance Report have been issued for the same nonconformity, a Corrective /
Preventive Action Request (CPAR) shall be written.
10.5.6 Records and Objective Evidence
1) Audit Check List
2) Audit Register
3) Audit Schedule
4) Audit Report
5) Audit Attendance Sheet
10.6 Re-Audit Reviews Plan
10.6.1 QA audit review plan on audit report must be fully reviewed with the organization’s
representative, after which signatures are requested. During this formal review of the report
a follow-up visit shall be agreed to address any nonconformance’s identified using the
corrective action plan created by the organization.
10.6.2 The reporting activities for re-audits are the same as for the formal audit process with one
exception, the report type must state Re-Audit not Audit.
10.6.3 Re-audit activities can occur at either third party Tri-annual renewals by registrars or non-
recommendation at formal initial audit as previous.
10.7 Training and Qualification
10.7.1 Each member of project Management is responsible for the formulation of indoctrination and
Training requirements to assure that there personnel attain proficiency levels suitable for
performing assigned quality tasks and activities. This may be accomplished by general
discussions of specific procedures individual reading and review assignments, or individual
training. Objective evidence related to indoctrination and training shall be maintained.
10.7.2 Personnel participating in quality auditing and inspection activities shall demonstrate by
Objective evidence, that there qualify based on education and experience, and demonstrated
Proficiency Qualification records are maintained and periodically reviewed to assure that they
kept correct.
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