Closing Speech For Gender Equality

Republic of the Philippines
DEPARTMENT OF HEALTH
DR. JOSE RIZAL MEMORIAL HOSPITAL
Lawaan, Dapitan City
Telefax; (065) 213-6421
Website: www.djrmh.doh.gov.ph
Email: dohdjrmh@gmail.com Certificate Number: AJA16.0979
STAKEHOLDERS ANALYSIS
NURSING SERVICE
I. IDENTIFICATION OF STAKEHOLDERS
A. EXTERNAL
1. Patients
2. Suppliers/Bidders
3. Local Health Units and Adjacent Hospitals
4. Diagnostic centers
5. School affiliates
6. Governing, statutory and regulatory bodies (DOH, CSC, DBM, RHO, PHIC)
7. Adjacent Government Units (Dapitan City LGU, DSWD, Fire Department, Police
Department, PCSO)
B. INTERNAL
1. Nursing Staff
2. Top Management
3. Medical Services
4. Ancillary Services (Pharmacy, HIM, Nutrition and Dietetics, Radiology,
Laboratory)
5. Health Human Resource Management Office
6. Hospital Operations and Patient Support Services (Laundry, Engineering and
Facilities Management, Security, Procurement and Supply, Billing and Claims,
MMO)
Telefax; (065) 213-6421
II. STAKEHOLDERS ANALYSIS
A. EXTERNAL STAKEHOLDERS
IDENTIFIED INFLUENCE ON DJRMH WHAT DJRMH NEEDS FROM
EXTERNAL THEM
STAKEHOLDER
Patients Primary client; Services provided is Source of income
influenced/dependent on patient needs; Feedback to improve quality of
Influences DJRMH branding services and promote good
branding
Suppliers/Bidders Improves efficiency and quality of services Quality medical-surgical supplies,

by providing up to date and high standard machine and equipment
medical supplies and equipment Technical support
Local Health Units Promotes networking, healthy competition, Networking and support
and Adjacent proper reporting with regards to the
Hospitals delivery of health care and achieving Referral/adjacent hospitals-to
millennium developmental goals. facilitate the provision of health
The existence of referral hospitals, care needs and/or transfer of
however, can cause clients to prefer other patients with whom this hospital
hospitals than DJRMH especially can no longer cater to
considering the availability of medical and
surgical specialists and the ease of access of
their institution.
Diagnostic centers Influences the drive to procure diagnostic Access to diagnostic tests and
tools other institutions or diagnostic tools that are currently
centers can provide unserviceable by this hospital;
Good partnership
Could provide the negative impact on
clients that DJRMH have certain diagnostic
limitations
School affiliates Influences DJRMH to gear towards Aid in the care of patients
continuous quality improvement with up Provide feedback on services and
and coming trends in the provision of handling of student affiliates to
health care where students can learn thus promote the betterment of
contributing to the production and services provided
development of brilliant professionals in
the future
Telefax; (065) 213-6421
Governing, Provide standards of practices to follow Professional, Financial, Resource

statutory and and/or coordinate with current practice support and networking
regulatory bodies
(DOH, CSC, DBM,
RHO, PHIC, COA)
Adjacent Influence the kind and quality of support Support/lead services, trainings,
Government Units services provided by this hospital such as drills and awareness programs
(Dapitan City LGU, trainings, drills, awareness programs, Provide subsidies as needed and
DSWD, Fire subsidiaries, etc. under proper regulation
Department,
Police
Department,
PCSO)
B. INTERNAL STAKEHOLDERS
IDENTIFIED INFLUENCE ON DJRMH WHAT DJRMH NEEDS FROM
INTERNAL THEM
STAKEHOLDER
Nursing Staff Provides the necessary health care for its Service and dedication
clients Quality performance
Keeps the hospital growing and influences Organizational and professional
the quality of patient care at a hands on knowledge
level Values and Engagement
The quality of care they provide and their
approach can determine client feedback
and branding of the institution
Top Management Overall management in the delivery of Management and support of

services and handling of staff, issues, and staff and their development and
concerns will help gear this institution to services
excellence. Practice this hospital’s quality
Management of staff and services can policy, values, and culture by
affect the delivery of these services and leading
potentially, customer feedback
Medical Services Provides the necessary health care to its Coordination with the rest of the
clients health care team to bring about
The quality of care they provide and their the best approach to caring for
approach can determine client feedback their patients
and branding of the institution Availability of certain specialists
to cater to certain medical and
surgical needs and achieve
better health outcomes for
patients
Ancillary Services Provide Ancillary services in the health care Quality and adequacy of
(Pharmacy, HIM, of patients medication and supplies
Telefax; (065) 213-6421
Nutrition and The quality and efficiency of their services Smooth information flow and
Dietetics, aid in the appropriate diagnosis and appropriate access, documents
Radiology, treatment of patients and maintain smooth and records control
Laboratory) flow of information and documents and Palatable dietary provisions that
records control adequately supply individual
The lack of certain diagnostic and other patient nutritional needs
ancillary tools can hamper patient Quality and efficiency of existing
treatment and diagnosis diagnostic and ancillary tools
Continuous improvement of
services and future procurement
of recent and additional tools
which are not currently available
in this institution
Health Human Manages health human resource, provides Proper management of staff
Resource opportunities for continuous improvement Plans for training needs and
Management and education, handles staff issues, service improvements annually
Office concerns, and conflicts to promote healthy and/or
relationship between staff and ensure that Prompt management of staff
they are at their best functioning issues, concerns and conflicts
capabilities which, in turn, greatly affect and efficient resolution
the quality of services they provide
Hospital Influences the quality of services rendered Proper handling and cleaning of
Operations and by this institution by providing adequate laundry observing patient safety
Patient Support support, management and administrative and infection control practices
Services (Laundry, functions, and patients support services Exceptional fabrication,
Engineering and such as ensuring the availability and maintenance, repair and
Facilities functionality of needed units/building, calibration of necessary units,
Management, medical and surgical machines, supplies machines, and equipment
Security, and equipment Ensure security of patients, staff,
Procurement and A deficiency in their processes can cause and the institution
Supply, Billing and losses or inadequacies in finances, medical, Timely procurement and
Claims, MMO) surgical and office supplies, and dispensation of necessary
organizational and patient safety. medical-surgical supplies and
equipment
Prompt billing of patients and
processing of claims
Coordination with the patient
care team
SUMMARY:
The Stakeholders analysis reveal that although stakeholders basically provide support and/lead in
the provision of services and other needs, their needs also need to be satisfied to maintain good
partnership and therefore, maintain or continually improve the services this institution provides. The
availability of certain services remain a prevailing issue in DJRMH. However, efforts to provide them
have been identified and done. Currently, certain medical and surgical machines, supplies, and
equipment have been and/or are being procured/proposed to aid in improving the efficiency and
quality of health care delivery.
Telefax; (065) 213-6421
PREPARED BY:
Date: Date:
CHARLENE D. HAMOY, RN, MN KRISTINA J. CHENG, RN, MAN
Nurse IV – OR/PACU Supervisor Nurse III – NSCU & LR/DR Supervisor
Date: Date:
FRANSISCO BOYD T. CORRO, RN HILDELITA H. BALLADARES, RN, MN
Nurse III – ASCU Supervisor Nurse III – ER Supervisor
Date: Date:
MARIANNE CHRISTINE P. CARREON, RN, MN EMMA RUTH Y. HAMAK, RN, MN
Nurse II – Medical-Surgical Ward Supervisor Nurse III – OB-Gyn-Pedia Ward Supervisor
Date: Date:
EILEEN H. ADRAINCEM, RN, MN GEMMA CARMELA C. TENORIO, RN
Nurse II – Isolation Ward Supervisor Nurse III – OPD Supervisor
RECOMMENDING APPROVAL:
ADORA J. TAMBASEN, RN, MN Date:

Nurse V
APPROVED BY:
Date:
MARIA DINNA C. VIRAY-PARIÑAS, MD, FPAFP, MHA, CSEE
Medical Center Chief I
Telefax; (065) 213-6421

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Republic of the Philippines

II. STAKEHOLDERS ANALYSIS

Suppliers/Bidders Improves efficiency and quality of services Quality medical-surgical supplies,

Governing, Provide standards of practices to follow Professional, Financial, Resource

Top Management Overall management in the delivery of Management and support of

ADORA J. TAMBASEN, RN, MN Date:

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