Reviews
Helsinki, Finland, February 22, 2019 --(PR.com)-- All new App Review Monitor for Zendesk provides
its users with a tool for a faster, more convenient and timesaving way to manage mobile app reviews.
Companies that use Zendesk as a help desk service won't have to adjust their workflow to support mobile
app users: with the Monitor it's all merged in one Zendesk account.
Developed by mobile app analytics company AppFollow, the Monitor sends app reviews as a ticket to a
Zendesk account. Once the ticket is answered in Zendesk, the reply is automatically posted in an app
store as a native developer response.
Being a merge of Zendesk and AppFollow services, the native app includes the following features:
The App Review Monitor allows any team to gather feedback directly in Zendesk, whether it is crucial
for customer support, marketers, product managers, or developers. It supports mobile app and game
reviews from 5 major app stores: App Store, Google Play, Mac App Store, Windows Store and Amazon
Appstore.
“AppFollow makes it far easier to track what your customers think about your product and leave as
reviews in e.g. Apple Store. We can quickly track users' reviews on our product and answer them helping
to solve their issues.”
- Manager Customer Support at Wrike
Learn more about the App Review Monitor for Zendesk at http://appfollow.io/zendesk
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Contact Information:
AppFollow
Olga Padulosi
+358469363727
Contact via Email
https://appfollow.io
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