KCE’s Society’s

INSTITUTE OF MANAGEMENT & RESEARCH, JALGAON

A
PROJECT REPORT

“An Analytical study on Financial Literacy”

SUBMITTED BY Under Guidance

LOKESH BHOI PROF. Dr. S. M. KULKARNI

SWATI CHAUDHARI

SUBMITTED IN THE FULFILLMENT OF THE REQUIREMENT FOR

THE AWARD OF THE DEGREE OF

“MASTER IN BUSINESS ADMINISTRATION (MBA)”

North Maharashtra University, Jalgaon
2018-2019

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 UNDERTAKING

We Lokesh Abhiman Bhoi & Swati Gajanan Chaudhari completed the Field work/Survey
Assignment titled “An Analytical Study on Financial Literacy” under the guidance of Prof. Dr.
S. M. Kulkarni (Faculty guide) in the fulfilment of the requirement for the award of degree of
Master in Business Administration (MBA) of NMU, Jalgaon. This is an original piece of work &
I have neither copied and nor submitted it earlier elsewhere.

LOKESH BHOI

SWATI CHAUDHARI

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 CERTIFICATE

This is to Certified that Mr. Lokesh Abhiman Bhoi & Miss. Swati Gajanan
Chaudhari is the bonafide student of this Institute.

As a Part of University Curriculum, the student has undergone for the Field
Work\Survey Assignment in “An Analytical Study on Financial Literacy” during
third semester in the fulfillment of the requirement for the award of degree of
“Master in Business Administration (MBA)”

This Field work / Survey Assignment are prepared by the student under the
guidance of Prof. Dr. S. M. Kulkarni.

Prof. Dr. S. M. Kulkarni Dr. Vishal Sandanshive Dr. Shilpa Bendale

(Guide) (Coordinator) (Director)

Place: - Jalgaon
Date: -

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 ACKNOWLEDGMENT
On the very outset of this report, I would like to extend my sincere & heartfelt obligation
towards all the personages who have helped me in this endeavour. Without their active guidance,
help, cooperation & encouragement, I would not have made headway in the project.

I am ineffably indebted to Dr. Shilpa Bendale and our Coordinator Dr. Vishal Sandanshive
for conscientious guidance and encouragement to accomplish this assignment.

I am extremely thankful and pay my gratitude to my faculty guide prof. Dr. S. M. Kulkarni
for his valuable guidance and support on completion of this project in its present.

I extend my gratitude to KCE’s Institute of Management & Research, Jalgaon for giving
me this opportunity.

I also acknowledge with a deep sense of reverence, my gratitude towards my parents and
member of my family, who has always supported me morally as well as economically.

At last but not least gratitude goes to all of my friends who directly or indirectly helped me
to complete this project report.

Any omission in this brief acknowledgement does not mean lack of gratitude.

LOKESH A. BHOI SWATI G. CHAUDHARI

MBA (Finance) MBA (Finance)
2018-2019 2018-
2019

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 INDEX
Sr.No. Chapter Name Page No.

1. Introduction 06-08

2. Literature Review 09-10

3. Research Methodology 11-15

4. Data Analysis & Interpretation 16-36

5. Findings 37-38

6. Suggestions & Recommendations 39-40

7. Bibliography 41-42

8. Annexure 43-45

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 CHAPTER NO.1
INTRODUCTION

Literacy in India is a well-known trouble, and no doubt financial illiteracy is also dependent
on the overall illiteracy of the citizens. There are numerous surveys conducted to evaluate the
illiteracy rate India. One of the basic reason is general literacy itself. As per census in 2011, the
illiteracy rate of India was about 74% while the world average was 84%. When people do not
have the resources to get basic reading and writing education, then how will they know about the
world of finance? Such people find themselves totally cut off from the world. It basically stems
from the fact that in poor households, children are sent to work from a very early age, so as to
earn bread for the house. In the process, they miss out on education and are poorly-skilled, hence
rendering them incapable to face competition of the world.
Secondly, lack of financial inclusion is another factor responsible for low financial illiteracy.
Many people in the rural areas do not even know about the basic instruments of finance such as
savings account and recurring deposit account. They prefer to keep their money at home and
generally have low trust on the financial institutions. However sometimes, the reason they do
not make use of bank services is that most of the bank procedures are too tedious and
complicated. They prefer informal money lenders and also borrowing money from friends or
relatives over formal loans provided by banks. Another for low financial inclusion is that there is
not much incentive for people to store their money in the bank. There is no on going provision
or services provided by the Government in which their wages can get directly transferred to a
bank account? Also there are fewer ATM’S in those areas so getting money out (Cash
withdrawal) is also a problem. Government of India is trying to solve this problem by working
on financial inclusion and coming up with concept of payment banks.

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 Income gap is also a plausible cause of financial illiteracy as it is well known that in a society
like ours, the rich get richer and the poor get poorer. This is evident from the survey in which the
poor adults were 21% less likely to answer the questions on basic finance correctly. An
interesting fact revealed by the S & P survey was the gender divide in financial literacy.
According to the survey, 73% pf Indian men are financially illiterate whereas the same statistics
for Indian women was 80%. This is due to the orthodox belief system that women are seen to be
housekeepers and all the finance related matter of the household are addressed by men this belief
is still prevalent in Indian societies and in quite a few places even now, women are denied access
to education, let alone financial education.
We all know the importance of financial literacy in the development of an individual and also
in the development of an economy as a wholes. Hence, this problem of illiteracy must be dealt
on a war-footing.
Mass financial literacy drives must be conducted by the government. These drives must be
particularly aimed at the poor and disadvantaged households and awareness must be raised
regarding the savings instruments. The government already has plans for greater financial
inclusion for the same. The Reserve Bank of India (RBI) has also granted licenses for setting up
payments banks. All these efforts will collectively lead to a stronger trust on the financial
institutions and greater willingness to accept their services. Also, topics on basic finance terms
and concepts must be included in the course curriculum of primary education. It is very
important to build a strong foundation right from the school-days. There are four stages in an
individual’s life when financial literacy comes into picture.
The first is the school age this is the first time when a child will learn about the value of
saving money. Next comes teenage and early working period this is when the individual starts
earning his salary and needs the assistance of a financial institution to store it and invest it.
Then we have the family dependent on him. This is a crucial stage as savings
Investments and plan’s made in this stage will decide the future that he will reap. If the individual
is still financially illiterate at this stage, chances are that he will have financial problems very fast
or later in his life. Finally, We have the retirement age – the person no longer earns salary but
may require the help of financial institutions for the funds he receives from government welfare
schemes and also for his savings. So, we see that the basics start right from the school age and if
the person is soundly educated in this respect, then he will not face such problems like loan

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repayment burden and vulnerability of being cheated on borrowing from informal moneylenders.
Such an individual will have sound knowledge about the market or at lease a rough picture of
how the fund transfer system functions and he can very well save himself from fraudulent
practices.
Financial literacy helps the people also in knowing the demands of the world they can be at
better stand if they know what skills they need to have in order to complete in the world. We
need more of innovators rather than blind followers. Knowledge opens the doors of
opportunities and it drives away blind following. What’s more, at the lowest level, a financially
literate labourer can protect himself from getting oppressed by his employer. However, this is
not only the government’s responsibility. If the people embrace change themselves and are
proactive about it, only then will change come. Also that section of the society on the greener
side of the grass, must take up this as their own goal and help the not so fortunate people in
getting financially literate. Webinars can be screened by gram panchayat’s for the villagers on
financial literacy. Also, there are a number of free financial websites that one can follow and
remain up to date with financial education. Hence, at every level of hierarchy this mission must
be implemented only then will India progress towards a brighter future for all.

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 CHAPTER NO. 2
LITERATURE REVIEW

This chapter deals with the review of literature related to the topic and issues undertaken
for the Purpose of study. Indian as well as foreign studies, research journals, official reports, etc.
have been reviewed to broaden the perspective of understanding issues related to financial literacy
in urbanized areas.

1) Godsted and mccormick (2006)

“Insofar as economic is a social science concerned with the production, distribution &
consumption of good & services including financial services. It is not same thing as financial
literacy. Most student take economic yet most students fail financial literacy test”

2) Lyons A. cheng. Y. & Scherpf, E. (2006)

Translating financial education into behaviour change for low income population
financial counselling & planning.

3) Grody A. , Grody D. , Kromann E. & Sutliffis (2008)

A financial literacy & financial services program for elementary school grades result
of a pilot study.

4) Baron-Donovan (2005)

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 Financial literacy teacher training. A multiple measure evaluation financial
counselling and planning.

5) Lucey & Gianangelo (2006)

Advocated financial education tailored specifically to the needs of urban student

whose financial literacy needs include countervailing pressures to combat the “Stronger
consumer based social pressures” & “Self related to material comparison.”

6) Wills (2006)
Suggested shifting the context away from the responsibility of the individual to
seek his or her own financial best interest to a model of responsibility located within the
financial services industry. The report also outlined several changes that could be
imposed on the industry affordable expert advice, welfare- enhancing defaults, true
transparency thought simplification of financial product toward clear cost & benefit.

7) Lamba (2010)
Emphasised that non finance people feel that finance is something complicated and
beyond the scope of their understanding. Finance is an integral part of everyone’s life and
financial principles are based on pure and simple common sense. The ability to take
financially intelligent decisions is financial management. It is the ability to understand the
impact of every decision on net worth or economic position and to ensure that all the
actions should be taken to strengthen economic position and do nothing that weakens it.

8) Wattles (2007)
mentions that the science of getting rich is an exact science like algebra or
arithmetic. There are certain laws which govern the process of acquiring rich; once these
laws are learned and obeyed by a man, he will get rich with mathematical certainty.

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 CHAPTER NO.3
RESEARCH METHODOLOGY

Methodology of the study

The descriptive method was used to carry this study. And survey type research was
conducted, through the questionnaire public opinion and perception was discriminate about the
impact of Financial Illiteracy on society. The research gives an insight to the village area and
society people with Financial Illiteracy. The research also analyses that are the youth, really
participating in the movements or just discuss them on web and sit back. Total sample size taken
is 100 Respondents. It was an investigative study and tools used were tables, graphs, bar charts,
Cross tables.

Objectives of the study

• To study about the awareness among the people related to financial literacy
• To study the know of investment product & tax saving investment product
• To study the improved knowledge & skill about financial product.
• To give meaningful suggestion to improve financial literacy.
• To give information about the banking services for rural area.

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Collection of Data:
The first step in any enquiry (investigation) is collection of data. The data may be
collected for the whole population or for a sample only. It is mostly collected on sample
basis. Collection of data is very difficult job. The enumerator or investigator is the well
trained person who collects the statistical data. The respondents (information) are the persons
whom the information’s collected.

Types of Method: -
There are Two Types of Method

1) Primary Data.

2) Secondary Data.

1) Primary Data: -
Primary data is original research that is obtained through first-hand investigation, while
secondary data is research that is widely available and obtained from another party. Primary data
includes information collected from interviews, experiments, surveys, questionnaires, focus
groups and measurements. Secondary data can be found in publications, journals and
newspapers.

Methods of Collecting Primary Data: -

Primary data are collected by the following methods:

1) Questionnaire fill up from people.

2) Discussion with project guide.

3) Discussion with people.

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2) Secondary Data: -
In Secondary Data the Data is collected from either the originator or a distributor of
primary research. In other words, accessing information already gathered in magazines,
Newspaper, Research paper.

Methods of Collecting Secondary Data:

The secondary data are collected by the Following sources:

1) Web sites were used as the vita information of financial literacy.

2) Required data for making of project report has been collected from books,

Sampling Methodology

 Populations
Population is Yawal.

 Sample
Sample is representative of population so we choose the respondent from above
mentioned area.

 Sampling size

In this project 100 sample size are taken.

• Sampling method Convenience Sampling

Convenience Sampling is a type of non-probability sampling that involves the sample

being drawn from that part of the population that is close to hand. That is, a sample population
selected because it is readily available and convenient, as researchers are drawing on relationships
or networks to which they have easy access.

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Collection of Data:

The first step in any enquiry (investigation) is collection of data. The data may be collected
for the whole population or for a sample only. It is mostly collected on sample basis. Collection of
data is very difficult job. The enumerator or investigator is the well trained person who collects the
statistical data. The respondents (information) are the persons whom the information’s collected.

Types of Method: -
There are Two Types of Method

1. Primary Data.

2. Secondary Data.

1) Primary Data: -
Primary data is original research that is obtained through first-hand investigation, while
secondary data is research that is widely available and obtained from another party. Primary data
includes information collected from interviews, experiments, surveys, questionnaires, focus
groups and measurements. Secondary data can be found in publications, journals and
newspapers.

Methods of Collecting Primary Data: -

Primary data are collected by the following methods:

1) Questionnaire fill up from people.

2) Discussion with project guide.

3) Discussion with people.

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2) Secondary Data: -
In Secondary Data the Data is collected from either the originator or a distributor of
primary research. In other words, accessing information already gathered in magazines,
Newspaper, Research paper.

Methods of Collecting Secondary Data:

The secondary data are collected by the Following sources:

1. Web sites were used as the vita information of financial literacy.

2. Required data for making of project report has been collected from books.

Scope of the Study

 Awareness of investment product increase in economic activity.

 Increase in the purchasing power.
 Increase in the online transactions, because of that increase in economic activity.
 Awareness about Life Insurance Policy & types of Insurance policy.
 Awareness about tax saving investment.

Limitation of the Project

 The study covers individuals only and does not cover households and firms.
 The time span of project was short which a major constraint was.
 The people do not disclose all the information with integrity is an obstacle for detail
study.
 The study covers secondary data pertaining to the scheduled commercial banks.

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  The study is subject to common limitation of sample survey.

CHAPTER NO. 4

DATA ANALYSIS &

INTERPRETATION

All gathered data entered in special packages for social sciences software and analyse in the
form of table and graph and made all percentage, frequencies by applying statistical formulas.

Frequency Table

Percentage of Gender:

Frequency Percent
Male 53 53%
Female 47 47%
Total 100 100%

Object 3

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Interpretation:

In this survey, 53% of Respondents are Male while Only 47% of Respondents are Female.

Percentage of Age:

Age frequency
18 – 30 20
30 – 50 45
Above 50 35

Object 5

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Interpretation:

In this survey 20% respondent are in the 18 to 30 years age group, 45% respondent are in the 30
to 50 years age group, 35% respondent are in the above 50 years age group.

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Percentage of Occupation:

Occupation frequency Percentage

Farming 36 36%
Service 19 19%
Business 2 2%
Any other 43 43%

Object 7

Interpretation:

In this survey 36% respondent are doing farming and 19% respondent are doing service and 2%
respondent are doing their own business and 43% respondent doing any other occupation.

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 1. Do you have bank account?

Frequency Percentage

Yes 76 76%
No 24 24%
Don’t know 0 0%

Object 9

Interpretation:
One shows 76% people have bank account & 24% people do not have bank account. As per
the analysis of data we saw maximum people have bank account. So it is not serious issue.

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 2. If yes since when you have Bank Account?

Frequency Percentage
1 – 3 yrs. 16 16%
3 – 10 yrs. 37 37%
More than 10 yrs. 23 23%
Not applicable 0 0%

Object 11

Interpretation:
Above table shows that 16% people have bank account since 1 to 3 yr. 37% people have bank
account since 3 to 10 yr. 23% people have bank account more than 10 yr. 0% people have bank
account not applicable.

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 3. Are you a tax payer?

Frequency Percentage
Yes 14 14%
No 54 54%
Don’t know 32 32%

Object 13

Interpretation:
Table shows that, 14% of respondents says we are paying tax or 54% of respondents says
we are not paying tax and 32% of respondents says are don’t know the answer of this question.

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 4. Which type of bank Account do you have?

Frequency Percentage
Saving Account 40 40%
Recurring Account 5 5%
Current Account 13 16%
Fixed Deposit 11 11%
Any Other 7 7%
No 24 24%
Total 100 100%

Object 15

Interpretation:
Table shows that 40% of people says we have Saving Account and 5% of people says we
have Recurring Account and 13 of people says we have Current Account, and 11% of people says
we have Fixed Deposit. As per analysis, most of the people are use Saving Account & minimum
people of the use 5% & 11% Recurring & Fixed Deposit Account. People don’t use Investment
Account.

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 5. Have you taken loan?

Frequency Percentage
Yes 36 36%
No 64 64%

Object 17

Interpretation:
Table shows that 36% people have taken loan from bank and 64% people do not have
taken loan from bank.

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 6. If yes, please select appropriate option?

Frequency Percentage
Housing 6 6%
Vehicle 19 19%
Education 1 1%
Cash credit 2 2%
Overdraft 8 8%
No 64 64%

Object 20

Interpretation:
Table show that housing loan taken from bank 6% and vehicle loan 19% people taken from
bank and education loan taken from bank 1% by people or cash credit taken from bank 2% and
overdraft 8% people taken and 64% do not taking any type of loan .

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 7. Have you taken Life Insurance Policy (LIC)?

Frequency Percentage
Yes 18 18%
No 82 82%

Object 23

Interpretation:
The table show you have taken life insurance policy 18% and 82% of people have not taken
this policy.

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 8. If yes, which type of Insurance Policy you have taken?

Frequency Percentage

Endowment Policy 11 11%

Term Policy 5 5%

Money back policy 2 2%

No 82 82%

Object 25

Interpretation:
From the above table, 11% people have taken Endowment Policy, 5% people have taken
Term Policy, 2% people have taken Money Back Policy, 82% people are not respond to this
question.

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 9. Have you taken vehicle insurance policy?

Frequency Percentage
Yes 19 19%
No 81 81%

Object 27

Interpretation:
Above table shows that 19% people have taken vehicle insurance and 81% people do not
taken vehicle insurance.

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 10. You have done any online transaction?

Frequency percentage
Yes 35 35
No 45 45
Don’t know 20 20

Object 30

Interpretation:
Above table shows that 35% people are have knowledge about the online transaction and
45% people don’t have knowledge about it and 45% people are don’t know what is the online
transaction.

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 11. If yes, which type of online transaction do you know?

Frequency Percentage
RTGS 5 5%
NEFT 8 8%
Internet banking 7 7%
Online payment 15 15%
Other 65 65%

Object 32

Interpretation:
Above Table shows that, 5% of people are known RTGS , 8% of people are known
NEFT , 7% of people are known Internet Banking , 15% of people are known Online Payment ,
or 65% of people are use other services.

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 12. Do you use Debit Card?

Frequency Percentage
Yes 45 45%
No 25 25%
Don’t know 30 30%

Object 34

Interpretation:
Above Table shows that , 45% of people are use debit card or 25% of people are not use
debit card and 30% of people are not know about this question .

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 13. Do you use credit Card?

Frequency Percentage
Yes 30 30%
No 33 33%
Don’t know 37 37%

Object 36

Interpretation:
Above Table shows that , 30% of people are use credit card or 33% of people are not use
credit card and 37% of people are not know about this question .

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 14. Which type of investment product do you know?

Frequency Percentage
Fixed deposit 17 17%
RPF 2 2%
Government securities 26 26%
Bond 6 6%
Debenture 3 3%
Commodities 8 8%
Equity Market 1 1%
Mutual Fund 4 4%
None of above 33 33%

Object 38

Interpretation:
Above Table show that 17% people know about the fixed deposit, 2% people know about
the RPF, 26% people know about the Government securities, 6% people know about the Bond,
3% people know about the Debenture, 8% people know about the Commodities, 1% people

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know about the Equity market, 4% people know about the mutual fund, 33% people don’t know
about the investment product.

15. Do you know there are tax Saving Investment?

Frequency Percentage
Yes 14 14%
No 86 86%

Object 40

Interpretation:
Above Table show that, 14% of people are known Tax Saving Investment or 86% of
people are not know Tax Saving Investment.

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 16. If yes, which type of tax Saving Investment do you know?

Frequency Percentage
LIC 10 10%
RPF 1 1%
SPF 1 1%
NSC 2 2%
Don’t know 86 86%

Object 42

Interpretation:
Above Table shows that, 10% of people are known Life Insurance Policy, 1% of people are
known Recognized Provident Fund, 1% of people is known Statutory Provident Fund, 2% of
people are known National Saving Certificate, or 86% of people are not known about this
question.

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 17. What is the purpose of your Investment?

Frequency Percentage
Insurance 8 8%
Tax saving 7 7%
Regular investment 15 15%
Don’t know 70 70%

Object 44

Interpretation:
Above Table shows that , 8% of people are purpose Insurance of Investment, 7% of people
are purpose Tax Saving , 15% of people are purpose Regular Investment , 15% of people are
purpose Regular investment, or 70% of people are not known about this question . From the
above analysis minimum of the people are don’t know about this question. Because of lack their
knowledge of awareness.

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 18. Do you need to improve your knowledge & skill about managing money?

Frequency Percentage
Yes 24 24%
No 76 76%
Don’t know 0 0%

Object 46

Interpretation:
Above Table show that , 24% of people need to improve their knowledge & skill about
managing money or 76% of people don’t need to improve their knowledge & skill about
managing money and 0% of people is don’t know about this question. From the above analysis,

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minimum of the people are don't need to improve their knowledge & skill about managing
money.

CHAPTER NO.5
FINDINGS

▪ In this survey, 53% respondents are male while 47% respondents are female.
▪ 14% of respondents are paying tax or 54% of respondents are not paying tax 32% of
respondents don’t about tax.
▪ 40% of respondents have saving account, 5% of respondents have Recurring Account, 13% of
respondents have Current Account, 11% of Respondents have Fixes Deposit Account.
▪ Minimum people have Loan Account.
▪ 35% of respondents are known Online Transaction.

▪ 45% of respondents are using Debit Card.

▪ 30% of respondents are using credit Card.

▪ 67% of respondents are known Investment Product.

▪ 67% of respondents are known Fixed Deposit but , Bonds , Debenture , Derivative , Equity
Market , Mutual Fund , Commodities are don’t know to people ,but these are new Investment
Product .
▪ 14% of respondents are known Tax Saving Investment.

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▪ 15% of respondent purpose of investment are regular investment and 8% of respondents are
insurance of 7% of respondents are Tax Saving

▪ 76% of respondents need to improve the knowledge & skill about managing money.

▪ Most of the people need to improve the knowledge & skill about managing money
&Financial Product.

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 CHAPTER NO. 6
SUGGESTION &
RECOMMENDATION

Suggestion to the bank:-

▪ Opening of branches at rural level will increase the number of customer for the
organization & it would male easy to the customer for accessing the service of the bank.
▪ There should be some activity from the bank side like campaign, conduct seminar for
farmer so it is increase the awareness about the financial product.
▪ Bank should provide more facility to its member which may result to increase the no of
the member.
▪ The bank should be improve the management information system.
▪ The should increase the proportion of small loan, housing loan &two wheeler loan.
▪ It should reduce lead time for processing of loan proposals.
▪ Insurance company should provide the information about insurance to people.
▪ It should simplify the application from & documentation.
▪ Customer satisfaction from banking policy.
▪ (Know your customer) xyz norms.
▪ Bank should provide various technique of managing money to their customer.
▪ Securities Company should give information about capital market & money market &
investment product.
▪ Banks should provide online transaction system debit card and credit card facility.

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Suggestion to the public:-

• People should do maximum transaction of banking channel through.

• People should know investment product.
• People should know money market & capital market.
• People should aware about financial literacy.
• People should know tax saving investment product.

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 CHAPTER NO.7
BIBLIOGRAPHY

Books:-
➢ Research Methodology (Methods & Techniques): C. R. Kothari-New age.

➢ Business Research Methods: Narkhede-Lathi-Prashant Publication.

➢ SPSS for Windows step by step-George & Mallery-Pearson.

Web Sites:-
➢ www.wikipedia.org
➢ www.economictimes.com
➢ www.epa.gov

References

1) Godsted and mccormick (2006)

“Insofar as economic is a social science concerned with the production, distribution
& consumption of good & services including financial services. It is not same thing as
financial literacy. Most student take economic yet most students fail financial literacy test”

42 | P a g e
2) Lyons A. cheng. Y. & Scherpf, E. (2006)
Translating financial education into behavior change for low in come population
financial counseling & planning.
3) Grody A. , Grody D. , Kromann E. & Sutliffis (2008)
A financial literacy & financial services program for elementary school grades result
of a pilot study.

4) Baron-Donovan (2005)
Financial literacy teacher training. A multiple – measure evaluation financial
counselling and planning.
5) Lucey & Gianangelo (2006)

Advocated financial education tailored specifically to the needs of urban student

whose financial literacy needs include countervailing pressures to combat the “Stronger
consumer based social pressures” & “Self related to material comparison.”
6) Wills (2006)
Suggested shifting the context away from the responsibility of the individual to
seek his or her own financial best interest to a model of responsibility located within the
financial services industry. The report also outlined several changes that could be
imposed on the industry affordable expert advice, welfare- enhancing defaults, true
transparency thought simplification of financial product toward clear cost & benefit.

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 CHAPTER NO.8
ANNEXURE

Questionnaire

“For survey on “FINANCIAL LITERACY”

(For Academic Purpose Only)

Name:

Gender: Male Female

Age: 18 to 30 30 to 50 Above 50

Occupation: Farming service Business Any Other

Q.1) Do you have Bank Account?

a) Yes b) No c) Don’t know

Q.2) If yes since when you Bank Account?

a) 1 to 3 years b) 3 to 10 years

c) More than 10 years d) Not applicable

Q.3) Are you a Tax Payer?

a) Yes b) No c) Don’t Know

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Q.4) Which type of Bank Account do you have?

a) Saving account b) Recurring c) Current

d) Fixed deposit e) any other f) No

Q.5) Have you taken loan?

a) Yes b) No

Q.6) If yes, please select appropriate option?

a) Housing b) Vehicle c) Education

d) Cash credit e) Overdraft f) No

Q.7) Have you taken life Insurance Policy?

a) Yes b) No

Q.8) If yes which type of insurance policy you have taken?

a) Endowment policy b) Term policy

c) Money back policy d) No

Q.9) Have you taken vehicle insurance policy?

a) Yes b) No

Q.10) you have done any online transaction?

a) Yes b) No c) Don’t know

Q.11) If yes which type of online transaction do you know?

a) RTGS b) NEFT c) Internet banking

d) Online payment e) other

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Q.12) Do you use debit card?

a) Yes b) No c) Don’t know

Q.13) Do you use credit card?

a) Yes b) No c) don’t know

Q.14) Which type of investment product do you know?

a) Fixed deposit b) RPF c) Government securities

d) Bond e) Debenture f) Commodities

g) Equity market h) Mutual fund i) none of above

Q.15) Do you know there is tax saving investment?

a) Yes b) No c) Don’t know

Q.16) If yes which type of tax saving investment do you know?

a) LIC b) RPF c) SPF

d) NSC e) Don’t know

Q.17) What is the purpose of your investment?

a) Insurance b) Tax saving

c) Regular investment e) Don’t know

Q.18) Do you need to improve your knowledge and skill about managing money?

a) Yes b) No c) Don’t know

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Place: Signature

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