Gaston County, NC, February 28, 2019 – On October 1, 2018, at 17:03, Gaston County 911 Emergency Communications Center received a call for an allergic reaction due to a bee sting at 100 Club Drive in Cherryville, NC. Cherryville Fire Department and Gaston County EMS units responded. This particular call occurred during an unusually high surge in the number of emergency EMS calls. The GEMS units assigned to Cherryville were both on other calls at this time. The next closest GEMS unit had just been sent on another call as well. GEMS uses the concept of System Status Management to dynamically move and pre-position units throughout the county to optimize response time, however these preceding calls were so close together that units had not yet moved up. In this case, although both the Cherryville Fire Department unit and the closest available GEMS unit immediately responded, the GEMS unit was responding from a much longer distance. Cherryville Fire Department arrived on scene within 10 minutes of the call. Cherryville Fire Department personnel administered Epinephrine for the allergic reaction and provided excellent on-scene care. Due to the potentially long response time of the GEMS unit, the GEMS Operations Supervisor requested mutual aid from Lincoln County EMS. The Lincoln County EMS unit responded from the Cat Square area, about 9 miles away. The GEMS unit continued to respond. Gaston County EMS has mutual aid agreements with all four surrounding counties. GEMS rarely needs to request mutual aid and more frequently provides mutual aid. During this time, although Cherryville Fire Department personnel continued to provide emergency care and intervention, the situation became even more critical. The Lincoln EMS unit arrived at 17:36. Lincoln County EMS paramedics initiated Advanced Life Support care. At 17:41, the GEMS unit arrived on scene and assisted with Advanced Life Support care. To maintain continuity of care, the patient was transported by Lincoln County EMS. Although this situation had a tragic ending, the call surge was atypical and could not have been anticipated or predicted. GEMS has 134 full time certified providers, 115 of which are paramedics. GEMS utilizes dynamic deployment in everyday staffing, matching staffing and resources to historic and anticipated call loads by hour of day and day of week. An investigative report at a local news outlet, reported that GEMS had no units to respond to this call and that Lincoln County EMS had to respond. That statement is untrue. GEMS encourages anyone with a known or potential allergy to bee stings or other allergens to carry an EpiPen or have an EpiPen readily available. Allergic reactions can quickly become serious and life threatening.
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For additional information, contact: GEMS Deputy Chief James McConnell
jamie.mcconnell@gastongov.com
GEMS Mission Statement
Preserve Life – Promote Safety
The mission of Gaston County Emergency Medical Services (GEMS) is to preserve and enhance the quality of life for the residents and visitors of Gaston County by providing superior quality Emergency Medical Care.