TOP 7

QA Testing Software Vendors

REVEALED

2010 Edition

Profiles of the Leading QA Testing

Software Vendors
For more information, visit
Business-Software.com/QATesting
About Quality Assurance Testing
Today, more than ever, companies engaged in software application development face
increased competitive pressures in a global arena. Tolerance for product failure is
virtually zero.

Software quality assurance testing involves the entire software development process
- monitoring and improving the process, making sure that any agreed-upon standards
and procedures are followed, and ensuring that problems are found and dealt with. It’s
clearly oriented to “prevention.”

Testing involves operation of a system or application under controlled conditions and

evaluating the results. In other words, if the user is in interface A of the application
while using hardware B, and that user does C, then D should happen. These controlled
conditions should include both normal and abnormal conditions. Testing should
intentionally attempt to make things go wrong to determine if things happen when they
shouldn’t or things don’t happen when they should. This is the aspect of quality testing
that’s oriented to “detection.”

Organizations vary considerably in how they assign responsibility for quality assurance
and testing. Sometimes they’re the combined responsibility of one group or individual
within the company. Also common are project teams that include a mix of testers and
developers who work closely together, with overall QA processes monitored by project
managers. It will depend on what best fits an organization’s size and business structure.

Why Do Things Go Wrong in Your Software Development Environment?

There are several common problems in the software development process:
* Poor requirements - If requirements are unclear, incomplete, too general, and not
testable, there will be problems.
* Unrealistic schedule - If too much work is crammed in too little time, problems are
inevitable.
* Inadequate testing - No one will know whether or not the program is any good until
the customer complains or systems crash.
* “Featuritis” - Requests to pile on new features after development is underway; this is
extremely common.

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About Quality Assurance Testing
* Miscommunication - If developers don’t know what’s needed or customer’s have
erroneous expectations, problems can be expected.

What are some recent major computer system failures caused by software bugs?
* In August of 2008 it was reported that more than 600 U.S. airline flights were
significantly delayed due to a software glitch in the U.S. FAA air traffic control system.
The problem was claimed to be a ‘packet switch’ that ‘failed due to a database
mismatch’, and occurred in the part of the system that handles required flight plans.
* Software system problems at a large health insurance company in August 2008 were
the cause of a privacy breach of personal health information for several hundred
thousand customers, according to news reports. It was claimed that the problem was
due to software that ‘was not comprehensively tested’.
* A major clothing retailer was reportedly hit with significant software and system
problems when attempting to upgrade their online retailing systems in June 2008.
Problems remained ongoing for some time. When the company made their public
quarterly financial report, the software and system problems were claimed as the
cause of the poor financial results.
* Software problems in the automated baggage sorting system of a major airport in
February 2008 prevented thousands of passengers from checking baggage for their
flights. It was reported that the breakdown occurred during a software upgrade,
despite pre-testing of the software. The system continued to have problems in
subsequent months.

In some cases an IT organization may be too small or new to have its own in-house
testing staff even if the situation calls for it. In these circumstances it may be appropriate
to instead use contractors or outsourcing, or adjust the project management and
development approach (by switching to a licensed or hosted QA/testing solution).

What Quality Assurance Testing Solution is Best for You?

If you’ve determined that it’s appropriate to investigate the next steps to bring a QA test
solution to your organization, here are some key considerations to keep in mind:
* A lot depends on the size of the organization and the risks involved. For large
organizations with high-risk (in terms of lives or property) projects, serious
management buy-in is required and a formalized QA/Test process is necessary.

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About Quality Assurance Testing
* Where the risk is lower, management and organizational buy-in and QA/test
implementation may be a slower, step-at-a-time process. QA processes should be
balanced with productivity so as to keep bureaucracy from getting out of hand.
* For small groups or projects, a more ad-hoc process may be appropriate, depending
on the type of customers and projects. A lot will depend on team leads or managers,
feedback to developers, and ensuring adequate communications among customers,
managers, developers, and testers.
* The most value for effort will often be in (a) requirements management processes,
with a goal of clear, complete, testable requirement specifications embodied in
requirements or design documentation, or in ‘agile’-type environments extensive
continuous coordination with end-users, (b) design inspections and code inspections,
and (c) post-mortems/retrospectives.
* Other possibilities include incremental self-managed team approaches such as
‘Kaizen’ methods of continuous process improvement, the Deming-Shewhart Plan-
Do-Check-Act cycle, and others.

Common Features of Software Quality Assurance Testing Solutions

* The newest on-demand solutions deliver an expanded test platform, eliminating
up-front license fees and protracted implementation periods of traditional QA
and proprietary test solutions. On-demand QA Solutions leverage open source
frameworks and are delivered in a software-as- a-service (SaaS) model, enabling
web development operations of all sizes to benefit from them.
* Quality assurance solutions address the challenges posed by today’s web
applications, which increasingly depend on aggregating third-party functionality at the
point of delivery - the browser. The implementation of new client-side delivery tools
and the proliferation of alternative browsers have given rise to a host of variables
- including operating system, geography and connection speed - that can affect the
performance of an application.

The proliferation of browser and operating system platforms, accompanied by the

explosion in web-based applications, is driving the need for enhanced quality assurance
tools. Web application developers need the tools to perform complex QA tasks in
parallel across multiple browser/OS platforms and ensure a high level of application
performance before release.

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About Quality Assurance Testing
Quality Assurance Solutions
* Industry vendors now deliver quality assurance solutions that let users load-test
applications under real-world peak loads using real devices connected to the Internet.
* Quality assurance tests can now be performed that realistically emulate the profile
and load characteristics of a customer’s actual production user base.
* You can now test your web site under a production load in an authentic environment
prior to releasing it to customers. And you can do it in a single click. This and the
other new on-demand QA Solutions reflect the fact that a quality web experience
starts long before applications are deployed.
* Solutions are now available that provide cross-browser functional QA testing of
applications. Users can load scripts of business transactions recorded using the
leading open source web-testing frameworks. Once loaded into the system, these
scripts can be played back manually or on a scheduled basis against the desired
combination of browsers and operating systems. In addition to providing a pass/fail
determination of the web application’s functionality, a product can capture screen
shots and movies of each test. This unique capability enables developers to see
precisely how an end user would experience the application, which is critical for the
latest generation of Web 2.0 type applications.

Top 5 Quality Assurance Testing Solutions

You have many options when selecting a software quality assurance test solution. To
make your search a bit easier, we’ve featured some of the leading software QA vendors
in this paper. Review these companies, and you’ll be well on the way to finding the right
QA testing solution for your company.

© 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 

www.techexcel.com | sales@techexcel.com I 1-800-439-7782

Highlights

* Offers an advanced modular ALM system, the segments of which can be

seamlessly integrated to establish higher levels of traceability.
* Easy to administer: no programming needed.
* Integrated defect tracking, QA test management and automated testing.
* Scalable to thousands of users.

Ownership: Headquarters: SOFTWARE Solutions:

Private Lafayette, CA * DevTest Studio

Founded:
1995, California

Customer Focus:
TechExcel software is targeted to mid-size and large teams (20-1000+) of developers.

Select Customers:
Sony, Activision, Electronic Arts.

© 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 

About TechExcel
TechExcel unifies the enterprise by bridging the gap between product development
and service/support. This end-to-end environment empowers companies to optimize
the relationship between these important organizations without sacrificing autonomy or
business processes, and it provides a collaborative environment that saves time and
resources.

TechExcel’s Application Lifecycle Management (ALM) solutions enable enterprises to

focus on their strategic goals of product design, project planning, development and
testing by providing a collaborative and “knowledge-centric” environment.

Traditional approaches to ALM stipulate that every phase of software development, from
product concept to strategy, planning to implementation, and finally to verification and
delivery, relies on separate tools and processes. TechExcel DevSuite is built around the
best-practices insight that knowledge is central to any product development initiative.
By eliminating the silos of knowledge that exist between different teams and in different
locales, DevSuite helps enterprises dramatically transform their development processes,
increasing efficiency and the overall quality of their end products. This strategy helps
teams communicate better and reduce their cycle times, allowing the right products for
the right markets to be developed in the shortest possible time.

Products in TechExcel’s ALM suite include:

* DevSpec - Manages requirements, specification and knowledge
* DevPlan - Manages timelines, resources and dependencies
* DevTrack - Manages tasks, issues, and bugs
* DevTest - Manages test cases

© 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 

About TechExcel
TechExcel Key Strengths
* Highly configurable tools to manage every kind of process.
* Best practices enforced through use of software.
* Scalable to thousands of global users.
* Easy to administer and configure: no programming needed.
* Rapid Return on Investment (ROI): with the combined power, flexibility, ease-of-use,
and competitive pricing, DevTrack gives you the best value.
* Increase developer satisfaction with subscription notifications and better process
control.
* Fast deployment with easy installation and automated upgrades.
* Intuitive user interfaces reduces training time and gets users up to speed faster.
* System customization to suit individual demands: easily configured workflow rules
that can be changed to control the business processes based on your organization’s
mission.
* Resolve issues efficiently with greater teamwork and collaboration between different
users, teams, and even customers.
* Ensure no bug ever falls through the cracks with auto-routing and escalations.
* Universal access to DevTrack Web from any location using almost any browser.

TechExcel Technology
Client:
* Windows 2000, Windows XP, or Windows NT 4.0 or above
* Pentium PC with 256MB memory and 200MB free disk space
* Microsoft .NET framework 2.0
Server:
* Windows 2000, Windows NT 4.0 Server or above
* Pentium PC with 512MB memory and 500MB free disk space
* Microsoft Internet Information Server (IIS) 5.0 and above
* Microsoft .NET Framework 2.0
Supported Web browsers:
* Microsoft Internet Explorer 6.0 and above
* Netscape 6.0 and above
* FireFox 1.0 and above

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About TechExcel
Supported databases:
* Microsoft SQL Server
* Oracle
* MySQL
* Microsoft Access

TechExcel Software Highlights

TechExcel DevTest Studio
From test case creation, planning and execution through defect submission and
resolution, DevTest Studio tracks and manages the complete quality lifecycle. DevTest
Studio combines the award winning test management features of DevTest, the market-
leading defect tracking features of DevTrack and TestLink for test automation into one
specially priced, integrated solution.
* Gain control over product quality with real-time test results reporting, tracking and
analysis that let’s you know what has been tested and what still needs to be done.
* Improve test standardization, re-use, and revision control using a centralized test
library.
* Increase your team’s productivity with reduced data entry, definable test interfaces,
and process automation.
* Ensure ultimate accountability for all test phases with detailed histories of test cases,
data and test results.

© 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 

www.seapine.com | sales@seapine.com | 1-888-683-6456

Highlights
* Integrated cross-platform application lifecycle management (ALM) solutions
for high traceability
* High scalability and configurability with low administrative overhead
* Extensible with flexible workflow engines, industry standard databases, and
open programming interfaces
* Company focus on helping development organizations improve software
development efficiency and quality

Ownership: Headquarters: Software Solutions:

Private Cincinnati, OH * QA Wizard Pro 2009

Founded:
1995, Ohio

Customer Focus:
Customers of all sizes and in all industries use Seapine ALM solutions. Companies in
industries where software quality is critical are particularly heavy users of Seapine’s
solutions.

Select Customers:
American Stock Exchange, CIGNA, FEMA, Department of Defense, US Air Force, NBC
Universal, Bausch & Lomb, Cisco – WebEx, Nokia, Lockheed Martin, SEGA, Novartis
Pharmaceuticals.

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About Seapine
With over 8,500 customers worldwide, Seapine Software, Inc. is a recognized, award-
winning leading provider of quality-centric application lifecycle management (ALM)
solutions. Seapine is uniquely positioned to directly provide sales, support, and
services around the world with headquarters in Cincinnati, Ohio and offices in London,
Melbourne, and Munich.

Seapine Software’s integrated software development and testing tools streamline

customers’ development and QA processes, improving quality and saving significant
time and money. Designed for the most demanding software development environments,
Seapine’s ALM solutions are scalable, feature-rich, team-based tools that can be used
separately for superior issue tracking, software configuration management, automated
software testing, or test case management—or seamlessly integrated for more efficient
control of the application development process.

Seapine’s integrated ALM suite includes:

* TestTrack Pro – Development workflow and issue management

* TestTrack TCM – Test case planning and tracking
* Surround SCM – Software configuration management
* QA Wizard Pro – Automated functional and regression testing

Seapine Software Key Strengths

* Seapine Software’s flexible cross-platform solutions adapt to the way teams work.
* Collaboration features allow organizations to achieve maximum productivity whether
their teams are located under one roof or scattered around the world.
* Automation helps organizations deliver products faster by eliminating steps,
streamlining processes, and automating repetitive tasks.
* Seapine application lifecycle management (ALM) tools provide a lower cost of entry.
Unlike most ALM suites that require a dedicated IT staff to support them, Seapine’s
solutions can easily be managed by business professionals or the development staff,
greatly reducing software management and support costs.

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About Seapine
Seapine Software Technology
Built on a flexible architecture that is easily extended to support new technologies and
frameworks, Seapine Software’s QA Wizard Pro can be used to test popular languages
and technologies like C#, VB.NET, C++, Win32, Qt, AJAX, ActiveX, JavaScript, HTML,
Delphi, Java, and Infragistics Windows Forms controls.

Seapine Software Highlights

QA Wizard Pro® 2009
QA Wizard Pro completely automates functional and regression testing, helping you
increase test coverage and deliver high quality solutions faster. Features include:

* Use one tool to test multiple technologies and applications, including Web, Windows,
and Java applications.
* Support both novice and experienced testers with QA Wizard Pro’s powerful, easy-to-
use scripting language. Grid View provides a point-and-click interface while Text View
provides direct access to the scripting language.
* Automate complex test scenarios with a comprehensive library of built-in functions and
statements.
* Significantly reduce maintenance time when an application changes with QA Wizard
Pro’s object-based record and playback engine, smart matching, and ability to identify
objects by unique properties.
* Store application object information in the global application repository and quickly
propagate application object changes to all team members from a central location.
* Use checkpoints to validate both visible and non-visible information by comparing the
expected value of window or control properties with the run-time value.
* Verify the text in charts, graphs, Web graphics, Flash-based applications, Java
applets, and more with optical character recognition (OCR) checkpoints.
* Easily create data-driven test scripts to more efficiently boundary test applications and
to quickly populate applications with large data sets for stress testing.
* Distribute automated testing and more quickly run through test suites with remote
script execution.
* Create batch script files and schedule groups of test scripts to run 24 hours a day, 7
days a week for a shorter, more thorough testing cycle.

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About Seapine
* Seamlessly integrate with Seapine’s ALM suite to centralize script storage and version
control scripts, track which test cases have been automated and schedule scripts
runs, and automatically push defects into the defect tracking workflow.

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www.pragmatic.com | sales@pragmaticsw.com I 1-800-773-7785

Highlights
* TSelect Awards: 2008 Testers Choice Winner – Best Commercial/Test
Performance Solution, 2008 Jolt Finalist – Best Project Management Tool, 2007
SD Times Top 100 - Top Software Innovators.
* Over 70,000 Customers in over 24 different countries.
* Free Trial and Demos Available.
* Flexible Pricing and Deployment Options - SaaS or Enterprise versions available.
* SaaS pricing starts at $30 per month and Enterprise pricing starts at $1000 per
seat.

Ownership: Headquarters: ALM Solutions

Private Greenwood Village, CO * Software Planner

Founded:
1992

Customer Focus:
Pragmatic Software offers two versions, the SaaS version is an economical version
dedicated to small and mid-sized enterprises while the enterprise edition provides more
comprehensive features for larger companies.

Select Customers:
Alliance Data, Acer Computers, Star-QA, Precision Craft, Department of State Health
Services, Giorgio Armani Corp., Quest Diagnostics, Procter and Gamble, RNL Design,
TravelEx.

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About Pragmatic Software
Pragmatic Software provides award winning application lifecycle management (ALM)
tools and portals that allow teams to complete projects faster and with higher quality.
Founded in 1992, Pragmatic Software now serves over 70,000 customers in over 24
different countries.

By offering comprehensive and flexible products that are fully web-based and providing
top notch customer support, Pragmatic Software was able to gradually grow its customer
base into the large number they currently have today. Pragmatic Software provides
clients with access to online support tickets as well as phone support. Pragmatic takes
pride in being able to back its top notch ALM tools with unparalleled customer support,
helping them to maintain a large, loyal customer base.

Pragmatic Software Key Strengths

* With Feature Based Pricing, you can pay for what you need. Some teams need to
manage all phases of the lifecycle, while others just need to manage specific areas
(like defects, test cases, customer specifications, etc). Software Planner allows you to
purchase its features ala cart so that you pay for only the features you need.
* Save money with upgrades to future product versions at no additional costs. SaaS
clients receive future products at no additional cost and Enterprise clients also are
capable of getting new upgrades at no additional cost.
* Software Planner provides all the features you need to manage all phases of the
development lifecycle in a single integrated tool eliminating the need to purchase
separate products that can be very costly.
* With a 92% customer satisfaction rating, Pragmatic Software takes pride in being able
to maintain outstanding customer support. With easily searchable knowledge bases as
well as an efficient support ticket system, support requests are quickly followed up on
to maintain high customer satisfaction.
* With its competitive pricing model, there is no need for pricing to change from one
client to another. Consistent discounts are offered for long term commitments and
volume purchases.

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About Pragmatic Software
Pragmatic Software ALM Technology
Software Planner is available in two models. The SaaS version is an economical version
for small and midsize companies while the enterprise edition is hosted by your company
providing comprehensive features and the ability to synchronize data with the other
software within the organization.

Pragmatic Software ALM Highlights

Software Planner
Software Planner is an ALM tool that helps IT departments manage all components of
their software development. Software Planner’s features can be purchased ala - cart,
flexibly allowing you to use just a few features. Features include:

ALM Features:
* Requirements
* Test Case Management
* Defect and Issue Management
* Support Ticket Management
* Project Management

Collaborative Features:
* Shared Documents
* Contact Management (CRM)
* Calendar (Appointments, To Do)
* List Manager (Custom Lists)
* Discussion Forums

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www.IBM.com | I-877-426-3774

Highlights

* Large market share & large base of developers familiar with IBM solutions.
* Supports a wide variety of testing scenarios - manual to complex automated
paradigms.
* Open APIs deliver customizable test management.

Ownership: Headquarters: SOFTWARE Solutions:

Public (DJI: IBM) Armonk, NY * Rational TestManager

Founded:
1910, New York

Customer Focus:
IBM’s clients include many different kinds of enterprises, from sole proprietorships to the
world’s largest organizations, governments and companies representing every major
industry and endeavor.

Select Customers:
1-800-FLOWERS.COM, uBee, Bank of Russia, Geisinger Health System, Servimatica
S.A., Trustmarque Solutions.

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About IBM Rational TestManager
As a world-class IT leader, International Business Machines Corporation (IBM)
develops and manufactures information technologies, including computer systems,
software, networking systems, storage devices, and microelectronics worldwide. Its
Global Technology Services segment offers IT infrastructure and business process
services, such as strategic outsourcing, business transformation outsourcing, integrated
technology, and maintenance. The company’s Global Business Services segment
provides professional services and application outsourcing services, including consulting
and systems integration and application management. Its Systems and Technology
segment offers computing and storage solutions, including servers, disk and tape
storage systems and software, semiconductor technology and products, packaging
solutions, engineering and technology services, and retail store solutions.

IBM’s Software segment primarily offers middleware and operating systems software
comprising information management software for database, content management,
and information integration; lotus software for collaboration, messaging, and social
networking; rational software, a process automation tool; Tivoli software for infrastructure
management, including security and storage management; Websphere software for
Web-enabled applications; and product lifecycle management software. The company’s
Global Financing segment provides commercial financing to dealers and remarketers of
IT products; lease and loan financing to external and internal clients; and sale and lease
of used equipment.

IBM serves banking, insurance, education, government, healthcare, life sciences,

aerospace and defense, automotive, chemical and petroleum, electronics, distribution,
and communication markets. The company was founded in 1910 as Computing-
Tabulating-Recording Company and changed its name to International Business
Machines Corporation in 1924. IBM is based in Armonk, New York.

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About IBM Rational TestManager
IBM Rational TestManager Key Strengths
* Rational TestManager is IBM’s central console product for test activity management,
execution and reporting. Built for extensibility, it supports everything from pure
manual test approaches to various automated paradigms including unit testing,
functional regression testing, and performance testing.
* Rational TestManager is a solution designed to help project teams manage testing
- from initial test case planning, to test development, execution of the tests and
analysis of the results. Rational TestManager is meant to be accessed by all
members of a project team, ensuring the high visibility of test coverage information,
defect trends, and application readiness.
* Rational TestManager is freely available to all users of IBM Rational Functional
Tester, Rational Manual Tester and IBM Rational Robot. And because of its value to
development teams, it is also included in the IBM Rational Team Unifying Platform.
* To improve productivity by consistently leveraging best practices, efficiently
communicating information across the team, and analyzing and managing the impact
of change as you track product defects and issues, IBM has assembled the Rational
Lifecycle Package. This bundle includes IBM Rational ClearQuest, IBM Rational
Method Composer and IBM Rational RequisitePro software.

IBM Technology
Rational TestManager, through a unique integration with VMware server virtualization
software, simplifies and automates one of the true headaches for QA teams -
configuration testing.

The entire process is automated. Once configuration images are created and stored in
the GSX Server library, no manual work is ever required. Testing can be done serially or
in parallel.

Based on server statistics gathered by the GSX Server, TestManager determines on

the fly how many configuration images can be run in parallel on the same machine.
TestManager is able to differentiate one image from another and can thus run different
test sets on each image - maximizing the usage of existing hardware resources. Test
execution information is recorded to the TestManager test logs in full, eliminating
opportunities for data loss or confusion about which software tests were run where.

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About IBM Rational TestManager
IBM Rational TestManager Highlights
Rational TestManager
* Provides support for all test types. Lets you plan, manage and execute functional,
performance, manual, integration, regression, configuration and component testing
from the same interface.
* Gives QA leads, project managers and business analysts a comprehensive view into
all of the test activities and test results for the application.
* Delivers customizable test management. Open APIs in Rational TestManager let
users build support for new test inputs (e.g., system requirements from a third-party
tool) and test types (e.g., home-grown unit tests).
* Provides support for local and remote test execution. You can run tests on the local
machine or on remote machines in the test lab. Parallel test execution is limited only
by the number of system resources at your disposal.
* Lets you establish and manage traceability. Requirements are linked to test cases,
ensuring proper test coverage. In addition, suspicion analysis ensures that when
requirements change, test cases traced to the requirement are automatically flagged
as possible candidates for modification.
* Ensures detailed test evaluation. An integrated log viewer constructs a log for each
test run, including test status, environmental information and additional informational
tags such as runtime analysis information gathered by Rational PurifyPlus.
* Gives you the capability to generate meaningful reports. Includes a series of
predefined graphical and textual reports capturing the crucial aspects of application
quality and test completeness. Special reports exist for performance test analysis,
including correlation reports combining response times with resource utilization
metrics from remote machines.
* Ships with a flexible reporting engine enabling the creation of custom reports
required by your organization’s internal development processes.
* Provides deep integration with Rational’s Team Unifying Platform tools. Out-of-the-
box integration with Rational RequisitePro ensures seamless traceability between
requirements and test cases, resulting in clear test coverage metrics and sensitivity
to requirement modification.

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www.hp.com | 1-877-686-9637

Highlights
* Enterprise-level J2EE platform.
* Includes requirements management, release and cycle management, test
plan, test lab, defect management, and dashboard modules.
* Out-of-the box capabilities for SAP, SOA Oracle, and Web application security
quality management.
* HP has a 60% market share in distributed automated software quality (IDC).

Ownership: Headquarters: SOFTWARE Solutions:

Public (NYSE: HPQ) Palo Alto, CA * HP Quality Center Starter
* HP Quality Center Enterprise
Founded: * HP Quality Center Premier
1939, California

Customer Focus:
HP focuses on simplifying technology experiences for all of its customers - from
individual consumers to the largest businesses in virtually all industry sectors.

Select Customers:
Orange County Choppers, Western Australia Department of Education and Training,
MICROS-Fidelio EMEA, University of Central Florida, France Telecom, Nies/Artcraft,
Houston Trust Company, Austin County, HOPS, Chemtronics.

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About Hewlett-Packard
HP focuses on simplifying technology experiences for all of its customers—from
individual consumers to the largest businesses. With a portfolio that spans printing,
personal computing, software, services, and IT infrastructure, HP revenue reached
$107.7 billion for the four fiscal quarters ended January 31, 2008.

The company’s corporate headquarters are located in Palo Alto, California; but it is truly
a global interest, with 311,000 employees doing business in more than 170 countries
around the world, and 69% of its revenue coming from outside the United States. Mark
Hurd is currently company chairman, chief executive officer, and president.

HP is a global leader in a number of markets, including: #1 in LaserJet and inkjet printers,

#1 in x86 Windows®, Windows, UNIX® and Linux servers, #1 in notebook and desktop
PCs, #2 globally in workstations.

No other company offers as complete a technology product portfolio as HP. Looking

ahead, the company remains committed to remaining a global leader in providing
infrastructure and business offerings that span from handheld devices to some of the
world’s most powerful supercomputer installations.

HP Key Strengths
* With the HP Quality Center solution, you can more effectively govern your software
quality processes and automate QA testing across your IT and application
environments designed to address the wide-ranging challenges that your quality
assurance professionals face.
* By leveraging consistent, repeatable and standardized software quality processes,
HP Quality Center helps your quality assurance teams turn quality into a competitive
advantage.
* HP Quality Center offers a single, web-based application that supports all essential
aspects of test management. It provides a consistent, repeatable process for gathering
requirements, planning and scheduling tests, analyzing results and managing defects
and issues. This software enables your organization to digitize specific quality
processes and procedures within the larger application lifecycle.

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About Hewlett-Packard
* For 69 years, HP has helped people, businesses, and communities around the
world apply technology in meaningful ways by harnessing new thinking and ideas to
deliver reliable products and services. The company bases its solutions on intuitive
technology that hides complexity inside, where it belongs, so its customers’ lives are
enriched and their IT experiences are simpler, smarter, and more manageable.
* HP is a leading technology company that operates in more than 170 countries around
the world. The company is at the forefront of exploring how technology and services
can help people and companies address their problems and challenges, and realize
their possibilities, aspirations and dreams.
* HP’s 2007 Fortune 500 ranking was No. 14.

HP Technology
The HP Quality Center foundation is an enterprise-level J2EE platform that serves as a
central repository for all quality assets, houses centralized workflow rules, and facilitates
collaboration among all parties involved in the quality process. In addition, HP Quality
Center includes fully integrated dashboard technology that provides an executive-level
view of the entire quality process across multiple QA initiatives.

HP Software Highlights
HP Center Management for Quality Center Software
* Lets you effectively manage requirements throughout the application lifecycle.
* Provides leading-edge capability to prioritize testing priorities based on business risk.
* Gives you the capability to access testing assets anytime, anywhere via a browser
interface.
* Provides the ability to create an end-to-end quality management infrastructure.
* Gives your professional team the ability to manage manual and automated tests.
* Lets you perform accelerate testing cycles by scheduling and running tests
automatically, unattended, 24x7.
* Offers the capability to manage multiple versions of requirements, tests, test scripts
and business components.
* Gives you the power to enforce standardized processes and best practices.
* Lets you analyze application readiness at any point in the testing process with
integrated graphs and reports.

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www.microfocus.com | 1-800-632-2864

Highlights
* Free 30 day product trials of SilkCentral Test Manager, SilkTest, and
SilkPerformer
* Recent acquisitions of Borland Software and Compuware ASQ catapult Micro
Focus into a leadership position in the Testing and ASQ market, particularly as
Micro Focus combines the “best of breed” features from both product lines
* Strong integration between tools – in house, third-party and open source
* Strong support for Web 2.0 and rich internet applications testing

Ownership: U.S. Headquarters: SOFTWARE Solutions:

Public (LSE: MCRO.L)
Founded:
1976, Newbury, Berkshire,
United Kingdom
Rockville, MD * SilkCentral® Test Manager™
* SilkTest® and Silk4J™
* SilkPerformer®

Customer Focus:
Micro Focus offers innovative solutions to help organizations better control, measure
and manage application delivery, by automating testing and quality processes across
every phase of the software delivery lifecycle

Select Customers:
JDA. Blackboard, Intuit, Wells Fargo, eBay, Bundesagentur fuer Arbeit (German
unemployment agency), and Trend Micro

© 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 24

About Micro Focus
Micro Focus International plc (Micro Focus®; LSE: MCRO.L) provides innovative
software that allows companies to develop, test, deploy, assess and modernize
business-critical enterprise applications.
Micro Focus’ software enables customers’ business applications to respond rapidly to
market changes and embrace modern architectures with reduced cost and risk. Micro
Focus has more than 30 years of expertise, more than 18,000 customers and over two
million licensed users, including 91 of the Fortune Global 100 companies.

Micro Focus’ strategy combines organic development with selective acquisitions. Since
2006 the company had made seven acquisitions that have allowed it to extend into
logically adjacent market
segments in order to further develop its customer proposition and extend its product
portfolio.
The recent acquisitions of Borland Software Corporation and the Testing and ASQ
business of Compuware Corporation give Micro Focus a leading market position in the
highly complementary Application Testing / ASQ market.

Micro Focus Key Strengths

* The Silk™ Suite provides comprehensive functionality, superior process and
methodology support, easy integration with existing IT environments (no “rip and
replace” necessary) and is particularly well suited to support the testing of Web 2.0
and rich internet applications.
* The company prides itself in focusing on the interest of its customers first, not the
platform or service agendas promoted by many IT vendors. Micro Focus is the only
major player in this space exclusively focused on software.
* Micro Focus is committed to extending integrations between tools – in-house, third-
party and open source – to automate, support and improve the software delivery
process.
* Micro Focus has historically been recognized by the industry for excellent customer
service.
* The Silk Suite offers a flexible licensing structure suited to meet the unique needs of
various types of customers and implementations.
* Internally, Micro Focus is doing requirements driven testing as well as employing an
Agile methodology to bring new and innovative releases to the market.

© 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 25

About Micro Focus
Micro Focus Technology
The Silk Suite from Micro Focus is a suite of testing products that provides QA and
development teams with a comprehensive approach to software application testing.
It allows organizations to centrally manage manual testing and automated functional
and performance testing of a wide variety of applications including Web-based, Java,
Microsoft .NET, and native GUIs and supports both traditional and Agile development
methodologies.

Micro Focus Software Highlights

SilkCentral Test Manager
* Allows existing test assets to be managed under a unified test management
framework
* Eliminates re-work associated with project changes and exploits test asset reuse
across the team
* Integrates and aggregates test results from existing test frameworks and tools
* Provides a single investment that will sustain a quality program across all projects and
teams
* Increases efficiency and reduces costs through native support of VMware® Lab
Manager™
* Enables live, quality monitoring of Agile and traditional project activities for co-located
and globally distributed teams
* Improves manual testing with a simple, scalable manual test client that guides testers
through the process and assures consistent, repeatable data collection and reporting
* Delivers advanced reporting, including project status, requirements and test coverage,
quality trends, milestones, test type and defect trends
* Provides custom dashboards and reports with cross project, quality metrics that allow
management to make informed, go/no-go decisions
* Provides context sensitive reports based on current “in flight” user activities -
dynamically generate “one-click” reports specific to requirements, test plans, and test
plan execution
* Code coverage technology links tests with code they actually touch, enabling better
choices on what to test and revolutionizing the decision process for tests to modify
due to code changes

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About Micro Focus
* Provides trending and analysis data to track the progress of all quality initiatives
across multiple teams, technologies, and platforms across a global computing
environment
* Integrates with VersionOne and Rally

SilkTest
* Offers visual test creation, test execution, test analysis, and extensibility
* Offers strong capabilities with regards to testing AJAX and other rich internet
applications
* Provides recovery system for 24/7 unattended testing
* Provides basic workflow for instant productivity and data driven workflow for testing
business logic functionality using externally stored data
* Enables code completion for rapid test customization and automation infrastructure
development
* Offers project workspaces for organizing and sharing test information
* Provides a GUI abstraction layer for easy-to-maintain reusable tests and scripts
* Offers an extensible and easy-to-maintain scripting language
* Provides agent technology for enabling individual tests to span distributed machines
* Provides truelog-technology for visual front-end diagnostics of script actions from the
end-user perspective
* Integrates with SilkCentral Test Manager for advanced, process-oriented test
management and issue tracking
* Provides new, next generation open agent providing support for Flex/AMF3 and
Windows-based applications
* Offers built-in support for testing Adobe Flex applications using Internet Explorer,
Firefox, and the Standalone Flex Player Adobe AIR
* Offers an improved User Interface
* Provides animated Run Mode to provide ‘slow motion’ playback of test scripts
* Offers an Eclipse plug-in Silk4J with Java as a scripting language
* Provides dynamic resolving which enables an object to be located without reference
to a windows hierarchy

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About Micro Focus
SilkPerformer
* Provides load-testing automation as well as performance diagnostics for Java and
.NET environments through dynaTrace integration.
* Enables ease of use with step-by-step workflow wizards
* Accurately assesses application performance, scalability and reliability characteristics
before deployment
* Creates realistic, reproducible load test scenarios to cover all critical use cases and
requirements
* Isolates and resolves the root cause of performance problems in cross-platform
systems quickly and easily
* Lower IT infrastructure costs through tuning and accurate capacity planning before
deployment
* Creates tests and executions with SilkPerformer’s intuitive interface, or leverage the
Eclipse IDE or Visual Studio .NET
* Tests a wide range of enterprise environments with versatile, sharable, multi-protocol
virtual-user types
* Reuses test cases in different environments and scenarios without changing test
scripts
* Analyzes load tests in real time to avoid invalid test results that require time-intensive
test-case reruns
* Provides a technology tier-based licensing format, with Micro Focus offering
concurrent and node-locked virtual user licenses based on the technology under
test. The categories include: Web (HTML, Flex, Ajax, etc), Standard (Java, .NET,
databases, etc), and Premium (SAP, Oracle, Siebel, PeopleSoft, Citrix, and other
packaged applications)

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www.smartesoft.com | 1-512-782-9409 | sales@smartesoft.com

Highlights
* Provides the fastest and easiest software testing suite available in the
marketplace
* Rapidly growing company
* Offers 4-5x better Time to Quality rating than competitors (per customer
feedback)
* High Return on Investment

Ownership: U.S. Headquarters: SOFTWARE Solutions:

Private Austin, TX * SmarteScript
* Smarte Studio
Founded: * SmarteLoad
2007 * Smarte Quality Manager
* SmarteX
* SmarteTime
* SmartePak
Customer Focus:
Small, medium, and large enterprises in the following industries: Energy, Healthcare,
Medical Technology, Retail Systems, Financial Services, Banking, Insurance, Software,
Travel & Leisure, Defense, Aerospace, Software Consulting, Federal, State and Local
Government

Select Customers:
BP, American Airlines, Frost Bank, Spectra Energy, Clearwire, Dresser, Emerson,
DirecTV, NASA, US Strategic Command, FEMA, State of Washington, State of Indiana

© 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 29

About SmarteSoft
SmarteSoft, Inc. offers an integrated suite of test management, functional test
automation, and performance test tools and services. Headquartered in Austin, TX,
with offices in multiple locations in the U.S., Europe, and Australia, SmarteSoft products
bridge the gaps between Software Development, Quality Assurance, Business Analysis
and Deployment.

SmarteSoft was founded by a group of test automation and performance test experts to
advance process of comprehensive software testing. They developed very easy to use,
fast to learn, and fast to implement and maintain test automation software tools. The
result is an integrated suite of software test products that can quickly be adopted by
novice users, but also offer powerful functionality and automation to experienced testers.

To further enhance its offerings, SmarteSoft provides consulting services via a global
team and a network of partners with deep expertise in every aspect of manual and
automated testing. Customers include companies of every size -from Fortune 100
to mid-sized to small startups - and from almost every industry. Any company that
develops, deploys and/or manages software applications can benefit from SmarteSoft’s
products and services.

SmarteSoft Key Strengths

* Offers the easiest to use and fastest to implement and maintain test automation suite
on the market
* Highly Versatile – suitable for both novice users and experienced automation
engineers
* Provides synergy for development, quality assurance and business analysis teams
* Includes automated generation of English test case documentation for easier
regulatory compliance

SmartSoft Technology
* Environments: Web, Desktop, Mobile, Point-of-Sale, Embedded, Mainframe
* Application Platforms: All Microsoft .NET compliers, Microsoft Visual C++, Intel C++,
Microsoft Visual Basic, Java, Flash, Flex, Microsoft Silverlight*, Microsoft Access*,
Microsoft InfoPath, AJAX, IE, VB6, Console
* limited support

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About SmarteSoft
SmarteSoft Software Highlights
SmarteScript
* The first comprehensive functional test tool that does not require programming skills
* Intuitively learns the windows and objects used in an application, allowing users to
create “test skeletons” for each business process
* Provides automated documentation by generating test cases for each script, and test
cases are continually updated to reflect any changes in the scripts

SmarteStudio
* Designed for developers, Smarte Studio is an Integrated Development Environment
(IDE) for creating automated unit and system tests, and is user extensible
* Merges innovations in record and editing technology with a dynamic debugger,
Microsoft’s JScript interpreter, and powerful automated reporting
* Offers its users the ability to record their interactions with an application, save them
as a script, and edit them as needs change
* Prevents developers from having to re-write scripts for each individual test—a next-
step move which will save users on both time and effort
* Can be extended by the user to automatically recognize objects which Studio does
not recognize out of the box. This enables extension for custom or non-standard
environments, and emerging technologies. Any extensions made by one user can be
shared with any other users via common libraries.

SmarteLoad
* A load test tool that offers automatic load test script generation, data-driven
automation, multi-level grid driven automation, simulated load synopsis, and more
* Can leverage existing automated functional tests to give users a jump start on
performance testing projects
* Automates the entire process of parameterization, correlation, and load testing to
deliver comprehensive, reliable results

SmarteQM
* Integrated QA Test Management System that allows users to take control of the
project lifecycle and synchronize the previously separate worlds of development and
testing

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About SmarteSoft
* Handles requirements management, release management, reporting and analysis,
test case management, and incident and defect tracking

SmarteX
* A cost-effective solution for performing functional and regression testing to
workgroups and test labs
* Key features include the Grid Visualization Engine, automatic test measurements,
automated window/object image capture, a scalable regression manager, and an
automated report writer

SmarteTime
* The SmarteSoft scheduling tool that is network- and storage-aware
* Users can set tests to occur overnight or to avoid planned maintenance
* Cuts staffing costs by automatically scheduling test executions to start each time a
software build is done

SmartePak
* Extends testing capabilities with a selection of four prepackaged options:
SmartePak2, SmatrePak5, SmartePak10, SmartePak25
* SmartePak2 includes: 1 license of SmarteScript, 1 license of SmarteX, 2 licenses of
SmarteQM, a free training session
* SmartePak5 includes: 2 licenses of SmarteScript, 3 licenses of SmarteX, 1 license of
SmarteTime, 5 licenses of SmarteQM, and 2 free training sessions
* SmartePak10 includes: 5 licenses of SmarteScript, 5 licenses of SmarteX, 1 license of
SmarteTime, 10 licenses of SmarteQM, and 5 free training sessions
* SmartePak25 includes: 10 licenses of SmarteScript, 10 licenses of SmarteX, 2
licenses of SmarteTime, 25 licenses of SmarteQM, and 10 free training sessions

© 2010, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 32