ROLE PROFILE

GENERAL DETAILS
Support Services Manager - Americas
Role Title Location Santiago
Region
Department Discovery and Geosciences GBF Band GBF6
Specialist
Reports to (manager) Discovery Manager – Central Andes Type of Work
Support
Manager once removed Regional Head of Discovery - Americas Date January 2019
CONTEXT
Discovery and Geosciences (GDG) delivers value for Anglo American via safe discovery of new mineral
endowment; delivery of step-change operational geosciences in our mines; and quantification and
communication of our Mineral Resources and endowment.

PURPOSE
The purpose of this role is to ensure regional Discovery activities are carried out in accordance with Anglo
American policies and procedures by providing a full range of administrative and technical support to the
Regional Head of Discovery – Americas, and the Discovery Manager – Central Andes.

TYPICAL TASKS
Americas Region:
• Manage month-end, quarter-end, and year-end financial close in accordance with corporate reporting
deadlines.
• Compile monthly regional technical reports.
• Monitor and advise Regional Head on budget tracking (outlook) and provide advice on re-allocations.
• Manage where required confidentiality and potentially other agreements with third parties: coordinate
meetings with third parties; liaise with legal for the review/approval of legal documents; and, prepare the
documents for the manager’s final review and sign-off.
• Support the Regional Head and Discovery Manager Central Andes with: HR (reporting, production of role
profiles, new hires, wages, etc.), Legal (both local and Corporate, regarding contracts and any additional
tasks), Compliance (such as updating the Discovery/Mining Property risk matrix), etc. These tasks involve
significant liaison with colleagues in the Copper Business.
• Be the principal point of contact with the Copper Business for day to day coordination on HR, Supply
Chain and Finance issues.
• Lead all Business Integrity compliance requirements: ensure that everyone has completed the mandatory
training; documentation for external and internal audits; and, reply to local or Corporate BI requests.
• Full involvement in current projects in the Americas to understand each project´s goals and issues.
• Understand Mineral Rights issues across the region.
• Willingness to take on ad-hoc projects outside of the job description with a “can-do” attitude

Central Andes:
• Support the project leaders and Discovery Manager on the preparation of all new contracts, coordinating
with Supply Chain and SAP (Copper Business).
• Acquire full competence at managing the local reporting and accounting system (SAP).
• Support Central Andes on the implementation of the new Permitting IT Tool, particularly on the reporting
and communications side.
• Be involved in the Minimum Permitting Requirements (MPR) yearly status update (this requires working
with Copper permitting and sustainability teams).
ROLE RELATIONSHIPS

Managerially Accountable to: Regional Head of Discovery – Americas with a dotted line to the Discovery
Manager – Central Andes.

Key Internal Relationships:

• Americas Discovery Leadership team
• Project managers and other technical staff in the Americas region
• Copper Business
• Administrative staff in the Americas region
• Administrative / Finance staff and/or Support Services Managers globally
Group legal, Group tax, HR

Key External Relationships: Potential JV partners, peer companies, research institutions, government
authorities (elected officials, mines departments, geological surveys, permitting authorities), independent
consultants, key contractors and service providers, NGOs, industry forums and professional bodies

Direct Reports (if applicable): Administration Coordinator, Chile. Dotted line to Administration staff in
Central Andes.

CAPABILITY REQUIRED TO DO THE ROLE

Mental Processing Evidence of ability to complete work of II complexity.

Ability
This work involves analysis, reflection and the use of data over a longer period of
time in order to anticipate problems. It requires knowledge of the overall system
and focuses on the direct application and improvement of systems.

Application/Energy Consistently displays a positive and engaged manner

Motivated, consistently works to the best of ability to meet performance criteria

Strives to do things significantly better

Knowledge Formal qualifications:
•University degree
•Geology and finance/business education is preferred

Role-specific experience:
• Proven relevant administrative and technical experience in a team environment
• Proven relevant experience working in support of senior management
• Proven relevant experience in a multinational corporation is desirable
• Prior relevant experience in the mining or resources sector is required
• Prior relevant experience working with external exploration-related contractors

Role-specific knowledge and skills:

• Strong business acumen and problem solving skills, with experience in
commercial negotiations
• Fluent verbal and written communication skills in Spanish and English
• Strong organisational skills with the ability to multitask
• Demonstrate accountability by adhering to agreed-upon work schedule
• Demonstrate reliability by meeting agreed-upon deadlines
• Ability to produce high quality deliverables with acute attention to detail
• Ability to support a number of people and prioritise work appropriately
• Ability to adapt to constantly changing priorities
• Ability to work autonomously and use initiative
• Ability to work within a collaborative environment as an effective team member
• Ability to maintain strict confidentiality with sensitive information
• Strong soft skills with ability to build relationships, exercise diplomacy, discretion
and sound judgment
• Maintain a high level of professionalism and polished appearance at all times
• Maintain a positive attitude with an aptitude to provide support
• High-level of proficiency in the use of Microsoft packages

Safety:
• Knowledge of safety policies, procedures and the important role of consistently
demonstrating required behaviours and championing safety values
• Provides a consistent outstanding role model in relation to safety practices with
a deep understanding of the importance of safety
Technical Skills Ability to:
• Assess and apply appropriate exploration tools, techniques and methods.
• Apply mineral systems approach to exploration.
• Collaborate effectively with mining and resource geology professionals

Technical People Way Competencies:

Technical Analysis (Level 2).

Applies a systematic, knowledge-based problem-solving approach and structured
methodologies (such as root cause analysis and statistical analysis) to investigate
risks and opportunities to create effective, value-add technical solutions.
Solves technical and operational issues in cooperation with relevant stakeholders.
Implements the most effective solutions to drive efficiencies.

Driving Performance (Level 2)

Applies an in-depth understanding of the mining value chain to identify and execute
on opportunities where technical expertise can enhance business performance.
Engages cross-functional teams to share best practice, ensuring technical
excellence and sustainable commercial decisions.
Optimises productivity and quality targets by utilising deep technical expertise and
cooperating with multi-disciplinary teams to highlight and address areas of
improvement.

Project Management (Level 2)

Drives the delivery of technical solutions in projects and operations by
demonstrating project management skills and active resource management,
including effective control of budgets, deliverables, staff and contracts.
Drives the sharing of project and resource management best practice to
continuously improve project capabilities and resource management.

Social Process Skills

• Effective in working with diverse teams and sensitive to local social, political and
cultural realities
• Comfortably interact across all mediums of interaction i.e. face to face vs virtual
interactions with teams and stakeholders
• Effectively influence and manage relationships with key internal and external
stakeholders to achieve required outcomes

Any other
requirements to Travel to site where required
perform the work
effectively?