FULL-STACK WEB DEVELOPER | PROCUREMENT & LOGISTICS CLERK github.com/ellamae0821 linkedin.com/in/ella-mae-arana
Professional Experience Skills
Digital Developer 03/2018 – 12/2018 Javascript PHP
Honolulu Star-Advertiser (Oahu Publication) Honolulu, HI HTML 5 Jira ● Built mobile responsive websites as per project requirement. CSS3 SCSS ● Developed and managed campaigns with CRM application and automated workflows. MySQL Git ● Provided technical support to all escalated cases and documented descriptive troubleshooting steps to knowledge base. React Node.js ● Ensured high level of customer satisfaction by providing quality customer support. Wordpress MS Excel ● Practiced incident reporting using JIRA and a must to clearly articulate the issues on docs. ● Engaged in blackbox testing of mobile and web applications for improved performance & usability.
Purchasing Assistant 05/2016 – 11/2016
SAIC (Science Application International Corporation) Honolulu, HI Education & ● Assisted in federal government procurement activities such as purchase order acknowledgement, posting vendor activities in ERP, RFQs, RFPs, and closing out of orders. Certification ● Resolved shipping discrepancies including coordination with dispatch carriers and following up for on-time delivery. Improved on-time delivery by 10%. Devleague ● Processed Pcard transactions and liaised with accounting on reconciliation of invoices and vendor 09/2017 – 12/2017 statements. Honolulu, Hawaii Top coding bootcamp focused Document Controller 07/2014 – 08/2015 on Full-Stack Javascript Web Specialist Services Abu Dhabi, U.A.E. Development ● Coordinated the management of document revision and distribution to office & field engineers with Sharepoint. ● Performed extensive data entry for document logs and monitoring. Xavier University ● Provided administrative support to management, assisted in corrective action reports & minutes. 10/2009 ● Assisted managers in contract administration, corrective actions report monitoring and meeting Philippines minutes. Bachelors of Science in Management Accounting Procurement Clerk 05/2012 – 05/2014 Al Yamamah Heavy Equipment Dubai, U.A.E. ● Coordinated compliance on product shipment regulations for Dubai customs and performed general Supply Chain administrative support. ● Managed SAP system for all order entry, product / inventory and vendor management such as price Fundamentals changes, vendor set-up, new product setup, PO entry and etc. 05/2016 ● Integrated MS Excel with ERP for spreadsheet form of orders, reports and other data entry. MIT - edX ● Acted as the single point of contact for international and local customers & suppliers for order Online Certification of Supply fulfillment and maintained a good business relationship. Chain design, dynamics, ● Worked closely with sales, finance and store for order reconciliation. technology & systems. *Introduction to LEAN methodology Technical Support Representative 10/2010 – 11/2011 Barnes & Noble - Teletech Company Cebu, Philippines ● Resolved problem efficiently and satisfactorily over the phone, e-mail and chat. ● Managed SAP customer support tickets, payment plans and ensured proper documentation. ● Troubleshoot Network and Connectivity issues with multiple devices & platforms.