QUESTIONNAIRE

1. Gender
o MALE
o FEMALE
o OTHERS
2. Age
o 18-25
o 26-30
o 31-40
o 41 AND ABOVE

3. Educational Qualification
o Higher Secondary and Below
o Graduation
o Post-Graduation
o Phd

4. Monthly Income
o Less than 5000
o 6000-20000
o 21000-50000
o 51000-1,00,000
o More than 1,00,000

5. How frequently you use Public Transportation?

o 1(never)
o 2
o 3
o 4
o 5(most frequent)

6. Are you satisfied with the current ticketing system?

o 1(highly dissatisfied)
o 2
o 3
o 4
o 5(highly satisfied)

7. Will you agree with the concept of Smart Card Ticketing system?
o 1(Strongly Dissatisfied)
o 2
o 3
o 4
o 5(strongly satisfied)
8. The usage of card is easy and convenient; do you agree?
o 1(Strongly Disagree)
o 2
o 3
o 4
o 5(Strongly agree)

9. The card will be more safe than the current System, do you agree?
o 1(Strongly Disagree)
o 2
o 3
o 4
o 5(Strongly Agree)

10. Will you link your card with any of the online payment platform which you are already using?
o 1(Strongly Disagree)
o 2
o 3
o 4
o 5(Strongly Agree)

11. Do you allow your card to link with your bank account for recharging purpose?
o 1(Strongly Disagree)
o 2
o 3
o 4
o 5(Strongly Agree)

12. Will you agree with the statement that the card is cost efficient?
o 1(Strongly Disagree)
o 2
o 3
o 4
o 5(Strongly Agree)

13. Will you prefer to use a single payment practice in all mode of transportation?
o 1(Strongly Disagree)
o 2
o 3
o 4
o 5(Strongly Agree)
14. Do you want any card insurance?
o 1(strongly disagree)
o 2
o 3
o 4
o 5(Strongly Agree)

15. Will you prefer to use mobile application for getting all service related to the usage of card?
o 1(Strongly Disagree)
o 2
o 3
o 4
o 5(Strongly Agree)

16. Do you want to use a single travel card to make international trip?
o 1(Strongly Disagree)
o 2
o 3
o 4
o 5(Strongly Agree)