SGIT School of Management

NH-24, Opp. Jindal Pipes Ltd. Ghaziabad-201302

Department of Computer Application

Subject: E-Commerce
Faculty Name: Shivam Agarwal

Question Bank

UNIT -1

Q.1: What is e-commerce? What is the difference between traditional e-commerce and modern
e-commerce? Also, gives benefits of e-commerce.(2012)
Q.2: What do you mean by term “Competitive Advantage”? Discuss the four major
competitive forces designed by porter.(2010,12)
Q.3: Explain the concept of EDI with suitable example. Also, give the layered architecture of
EDI. (2012, 13, 14)
Q.4: Differentiate between value chain and supply chain.
Q.5: Explain the term “Business Environment”. What are the different factors that effect on
Business? (2012)
Q.6: What is e-commerce and what are the problems with manual system? (2013)
Q.7: Discuss various tools and techniques of e-commerce. (2013)
Q.8: Why companies are using web advertising? What are various methods of web
advertising? (2013)
Q.9: Relation between e-commerce and e-business. (2014)
Q.10: What is search engine optimization? Explain the various techniques involved in it. (2014)
Q.11: Briefly explain various types of e-commerce by making use of suitable example.(20140
Q.12: “Market is driven by e-commerce”, comment. Also, explain how traditional commerce is
different from e-commerce. (2012,14,15)
Q.13: Explain porters five Forces model. (2010)
Q.14: Discuss the various steps that a company needs to take for setting up business on internet.
Q.15: How does e-commerce leads to Lower Cost? Explain. (2014)
Q.16: What are the major limitations on the growth of e-commerce? (2012,14)
Q.17: ‘E-commerce has given birth to interactive marketing’ Elucidate. (2010,11)
Q.18: Describe how internet and web features and services support e-commerce. (2010)
UNIT- 2

Q.1: What do you mean by term Business Model? Compare B2B, C2C and B2C. (2012)
Q.2: How supplier oriented market place differ from buyer oriented and intermediary market
place? (2012)
Q.3: What is just-in-time delivery? How it effects on a business? (2012)
Q.4: How traditional EDI is different from internet based EDI? Is web based EDI more
advantageous than the traditional one? (2012)
Q.5: Explain the term intranet and software Agents? How Software Agents help in business?
Q.6: Discuss the structures of Extranet.(2013,14,15)
Q.7: What is search engine? Give some search engine optimization techniques. (2013)
Q.8: What is VPN and define its architecture? (2012,13,14)
Q.9: What are various modes of Electronic Payments? (2013)
Q.10: Discuss the security issues in e-commerce transactions.(2012,13)
Q.11: Discuss the Public-Private key cryptography. (2012,13,14)
Q.12: What are various types of security attacks? (2012,13)
Q.13: What role is played by Intranets and Extranets in e-commerce applications? Explain by
using examples. (2014)
Q.14: How internet banking is helping the customers in making transaction over the internet?
Explain in details.(2014)
Q.15: Define Cryptography. Explain how it can help in securing transactions that are held
online along with the types of cryptography that exists.(2014)
Q.16: What are Digital Signatures? How they help in ensuring security in E-
commerce?(2010,12,13,14,15)
Q.17: Distinguish between SSL and SET protocol.(2012,13,14,15)
Q.18: State the types of electronic payment system that exist citing the features and advantages
of each.
Q.19: Discuss the key success factors for B2B hubs? How they are different from portals?
(2010)
Q.20: Discuss the disadvantages of credit card as the standard for online payments.(2012)
Q.21: What are primary difference between the SSL protocol and SET protocol? (2010)
Q.22: Describe e-cash as an electronic payment options. (2010)
Q.23: What are the benefits of Internet Banking? (2010)

UNIT- 3

Q.1: Discuss the silent features of ITACT 2000. (2012)

Q.2: What is SWOT analysis? Explain its element with the help of an example.(2012)
Q.3: Discuss the various legal issues and ethical issues involved in e-commerce.(2012)
Q.4: What do you mean by term “Encryption”? Differentiate between public and Secret key
Encryption. Explain encryption policies in e-commerce.(2013)
Q.5: Describe the Stored value card as an electronic payment option. What is the difference
between contact and contact less cards? (2013)
Q.6: What is Supply chain management? What are the activities in a value chain model?
(2013)
Q.7: What do you understand by Business Process Management? (2014,15)
Q.8: Explain the various operations involved in a cell Center along with the purpose they solve
and technology they used.(2013)
Q.9: Define Customer Relationship Management (CRM).(2015)
Q.10: Explain Push, Pull and Built to order model of supply chain. (2015)
Q.11: Define and discuss the business process re-engineering. (2015)

UNIT- 4

Q.1: After analyzing an industry, what are the co-operative and competitive strategies a
company should consider? (2012)
Q.2: What are virtual communities? What are sociological and economical aspects of virtual
communities? (2012)
Q.3: Describe “Internet Security”, “Web based Client Server”. (2012)
Q.4: Is e-commerce helpful for future growth of market? Explain. Also, Discuss the major
factors that could facilitate e-commerce in future.(2012)
Q.5: Give some technical issues in e-commerce.(2013)
Q.6: What is cyber crime? Give some frequently committed cyber crimes. (2012,13)
Q.7: Describe some legal issues in e-commerce.(2012,14,15)
Q.8: Taking a case of any manufacturing business elaborate how e-commerce had contribute
in its growth.(2014)
Q.9: What are the major provisions contained in the IT ACT 2000. Explain its relevance in the
current era of Information technology. (2014)
Q.10: Explain UNEDIFACT Standards and Message Structure. (2014)
Q.11: How e-commerce has contributed in enhancing the business and building the customer
satisfaction. Explain taking the case of Railway Reservation. (2015)
Q.12: Discuss the 128 bit IP address Issue. (2015)
Q.13: Explain various methods used to protect online privacy.(2010, 12)
Q.14: Identify major public safety and welfare issues raised by e-commerce.(2010)