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Project Management


1. Introduction

1.1 Introduction of the Company

The Department of Health (DOH) holds the over-all technical authority on health as

it is a national health policy-maker and regulatory institution.

Basically, the DOH has three major roles in the health sector: (1) leadership in

health; (2) enabler and capacity builder; and (3) administrator of specific services. Its

mandate is to develop national plans, technical standards, and guidelines on health. Aside

from being the regulator of all health services and products, the DOH is the provider of

special tertiary health care services and technical assistance to health providers and


While pursuing its vision, the DOH adheres to the highest values of work, which are:

o Integrity – The Department believes in upholding truth and pursuing honesty,

accountability, and consistency in performing its functions.

o Excellence – The DOH continuously strive for the best by fostering

innovation, effectiveness and efficiency, pro-action, dynamism, and openness

to change.

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o Compassion and respect for human dignity – Whilst DOH upholds the

quality of life, respect for human dignity is encouraged by working with

sympathy and benevolence for the people in need.

o Commitment – With all our hearts and minds, the Department commits to

achieve its vision for the health and development of future generations.

o Professionalism – The DOH performs its functions in accordance with the

highest ethical standards, principles of accountability, and full responsibility.

o Teamwork – The DOH employees work together with a result-oriented


o Stewardship of the health of the people – Being stewards of health for the

people, the Department shall pursue sustainable development and care for the

environment since it impinges on the health of the Filipinos.

Together with its attached agencies, the DOH – constituted of various central

bureaus and services in the Central Office, Centers for Health Development (CHD) in

every region, and DOH-retained hospitals – performs its roles to continuously improve

the country’s health care system.

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1.2 Statement of the Problem

There are multiple health care centers available in Koronadal City. But these

centers has a different locations and some health care centers are away from home or away

from the emerency site. These are the reason why some patients are not able to reach the

health care centers in time. And this will cause of multiple problems. Places in the barios

are one of the problem because they are away from the city proper where more hospitals

are available. Health centers are available in the area but may lack of medical supplies.

1.3 Project Objectives

1.3.1 General Objectives

Nearest Health Care Around Me Service are aimed to help search for an available

hospital or health centers that are near to you. Especially for emergency situations

happened in the street.

1.3.2 Specific Objectives

Nearest Health Care Around Me Service will provide users a responsive health

care assistance for emergency situation, where it will let you know the nearest health

care centers around you.

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1.4 Project Scope

Nearest Health Care Around Me will serve the citizen of Koronadal City by using

the application.This project will be used by the citizens in order to view the nearest health

care around them and also the application is responsive.

The Koronadal ACS (Animal Control Service) will be the first animal control

program implemented by the government official in the city of koronadal. Citizens will

acknowledge the good service of the implemented project.

The Koronadal ACS (Animal Control Service) will continue to protect and help the

people in the city for future generations.

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1.5 Project Constraints

This gantt chart operates to follow the implemeted project schedule.





January February March April May June July August

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2. Feasibility Assessment

The propose project target the citizen in Koronadal City, South Cotabato for the purpose to

help people locate Hospitals and clinics and other emergency service within the area of

Koronadal City in order to locate easy way in allocating them.

3. Management Issues

3.1 Team Configuration Management

Vilma D. Amoloria and Eva Rose Azucena are the proponents that are

assigned to gather the needed data for the proposed system and also assigned in analyzing

all the data gathered, and whom documented the project.

3.2 Communication Plan

The user of this project will inform them the nearest emergency serviceswithin the

city, and display their basic information or whatsoever.

And the system can also notify user vias sms if they intend to contact the web

server of the emergency servicethat they want ot connect, in order to update them or help

them with their emergency problems.

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3.3 Project Standards and Procedures

Located the Nearest Emergency Service

The system will help you locate emergency service on your way, able to know

easy way in getting there and for those folks who are new in the city the system will help

them to recognize emergency service when they need it.

Notify you in your way

The System will notify user if they intended to contact their service which is

connected to their web servers, this feature will help the responder to get more detail

information about the user.

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Koronadal ACS (Animal Control Service) Prepared: January 23, 2016

Statement of Work
Project Name: Nearest Health Care Around Me for
Koronadal City

Project Manager:

Customer: Citizens in the City of Koronadal

Project Sponsor: Government Officials of the City

Project Start/ End (projected): S1/18/2017–1/23/2017

Development Staff Estimates:

 Veterinarian
 Animal Control Service Staff
 Government Officials
Project Description
This project will help the people in the City of Koronadal by catching and detaining
harmful animals that may cause serious accident or injuries to the people who are
walking in the streets. Animals that are detain will be given food and shelter.

 To detain harmful animals that may harm other people
 To make the streets in the city safer
 Help homeless animal by giving food and shelter

Project Activities and Schedule

January February March April May June

Noted by:

Government Officials of the City

January 23, 2017

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1.Description of the Current System

The Koronadal ACS (Animal Control Service) most people called it animal

control agency is an entity charged with responding to requests for help with animals

ranging from wild animals, dangerous animals, or animals in distress. An individual who

works for such an entity was once known as a dog-catcher, but is generally now called an

animal control officer, and may be an employee or a contractor.

Koronadal ACS (Animal Control Services) may be provided by the government

or through a contract with a humane society or society for the prevention of cruelty to

animals. The most common requirements for this job is some prior experience handling

animals on a farm, as a veterinary assistant or animal trainer. Training is primarily on the

job to become expert for what they are doing. Animals may be returned to their owners,

or transported to a veterinary clinic or animal shelter. Animals held in the shelter can be

returned to their owners, adopted or released to the wild.

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2. Proposed Features of the New System

2.1 Functional and Non-Functional Requirements


Make the Streets Safer

Animal Control Detain Animals


Giving food and shelter

to the animals

This use case diagram shows how the implemented project operates.

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2.2 Envisioned Implementation Environment

This project will change the procedure depending to the gathered information or

the requirements on the implemented environment.

2.3 Interfaces with other Systems

Koronadal ACS (Animal Control Service) will be the first animal control service in

the city of koronadal. This project will gather much information from other excisting

project to impove their service and to protect the city from dangerous animals living in

the city.

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4. Quality Management

This implemented project will only hire employees that are skillful and has the ability to

do their jobs.

 Employee Skills

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 Operate a variety of animal control tools and equipment.

 Operate modern office equipment including computer equipment and software.

 Operate a motor vehicle safely.

 Employee Abilities

 Supervise, organize, and review the work of technical and administrative support


 Select, supervise, train, and evaluate staff.

 Analyse problems, identify alternative solutions, project consequences of

proposed actions, and implement recommendations in support of goals.

 Interpret, explain, and ensure compliance with City animal control policies and


 Prepare and maintain accurate and complete records.

 Prepare clear and concise reports.

 Respond to requests and inquiries from the general public.

 Exercise good judgment, flexibility, creativity, and sensitivity in response to

changing situations and needs.

 Communicate clearly and concisely, both orally and in writing.

 Establish, maintain, and foster positive and harmonious working relationships

with those contacted in the course of work.

4.1 Project Quality Factors

Koronadal ACS (Animal Control Service) will not only detain harmful animals it

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will provide an Adoption Program. People wanting to adopt an animal from the

Koronadal ACS must enter into the adoption with an adoption contract. The contract

requires that all animals that have not been spayed or neutered, be spayed or neutered

within 30 days after the adoption. Spay and neuter vouchers are given out for cats and

dogs that are adopted through the shelter. A free sample of pet food is given out with each

adoption. All animals that are adopted or reclaimed from the Koronadal ACS are

monitored and observed for safety measures.


5. Risk Management

The propose project risk management is responsible for the administration of Department

wide training programs, Animal Control Services, and the Professional Standards Unit.

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 The Animal Control Program - provides all animal control services in the City and

consists of three primary components: Sheltering, Licensing and Field Services.

 The Professional Standards Unit - is responsible for a variety of professional

services including policy development and implementation, background investigations,

internal investigations, audits, complaint investigations, and review boards.

 The Training Section - is responsible for the development and administration of

Department-wide training programs and ensures the Department meets various Federal,

State and local training mandates for commissioned and non-commissioned personnel.

5.1 Risk Log

The Koronadal ACS (Animal Control Services) will plan to treat the people and

animals equally. It will control the pet population through a cooperative community.

Issue Statements:

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 An increasing number of complaints reported to vehicular accident due to dogs who are

walking in the streets.

 Growing population of stray and abandoned animal

 Increasing safety risks associated with aggressive breeds

 Lack of personnel to adequately operate the shelter and respond to animal complaints.

Koronadal City citizens are increasingly concerned about animal welfare, challenging the

Animal Services to find alternatives to euthanizing stray and abandoned animals.

Services Provided:

 Respond to citizen complaints regarding animal welfare

 Impound stray, nuisance and surrendered animals

 Humane education and pet care information provided to the community

 Provide service to the citizens


6. Procurement Management

Koronadal ACS (Animal Control Service) is to establish and maintain a safe and healthy

environment shared between humans and animals. It strive to educate the public on responsible

pet ownership, protect public health and safety, and ensure humane treatment of animals

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throughout the City of Koronadal.

Project goods and services:

 Adoptable Pets - Information on how to adopt a pet and listing of adoptable pets

 Lost and Found Pets - Information on finding your lost pet and where to look for lost pets.

 Animal Control & Field Services - Information on rabies control, stray animals, animal abuse

and neglect.

 Licensing and Fees - Information on licensing, fees, and regulations for keeping a pet.

 Local Rescue Groups - Find a local animal rescue group that works with Koronadal ACS.

 Koronadal Animal Shelters - Find your local animal shelter, volunteer to help, or donate

needed items.

 Veterinarians - Listing of Veterinarians in Koronadal City.

6.1 Project Success Criteria

Prior to the introduction of the Koronadal ACS (Animal Control Service), agencies

tasked with shelter animals and adoption rates were forced to use estimates. This is because each

country, city and state use different reporting methods, criteria and technologies.The goal of the

Koronadal ACS (Animal Control Service) is to tighten the framework and ultimately use reliable

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empirical data to assess success rates at shelters and rescues. It will be tremendous potential for

this project, it will tightening up reporting methods and accumulating accurate data.

6.2 Approval Process

Koronadal ACS (Animal Control Service) are appointed by the Mayor of Koronadal City

and approved by the government official of the city. Taking state and city law into consideration,

the Koronadal ACS (Animal Control Service) is given the power and authority to adopt such

rules and regulations as in its judgment are required for the operation of the animal shelter and

related activities, and for the proper care and treatment of animals within the city limits. Such

rules and regulations have the same force and effect as city ordinances.

6.3 Acceptance Criteria

The City of Koronadal contracts animal care and control services through a partnership

with the government officials in the city. Under the contract, city government it operates a day

use facility located at Korondal City, South Cotabato entitled Koronadal ACS (Animal Control

Service). Residents are able to view animals available for adoption, license their animal, reunite

with lost animals, or surrender animals.

6.4 Critical Success Factors

The mission of Koronadal ACS (Animal Control Service) is to promote and enforce the

humane treatment of our animal population as well as a dedication to rabies eradication, reducing

animal euthanasia and controlling the pet population through a cooperative effort with the


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Accomplishing this will require providing:

 Quick and courteous responses to service requests

 Promoting animal placements by increasing animal adoptions

 Establishing working relationships with animal rescue organizations

 Providing education to the members of the community on rabies eradication, animal care

and disease prevention, and animal population control

Each staff member shares the responsibility, and accountability, for achieving these

objectives. Employees are responsible for understanding the relationship of their duties on the

job and the dedication of the division in respect to the objectives listed above. The success of the

division is directly related to the commitment that each member is willing to extend to their



Signature: Date: March 14, 2016

Print Name: City Government

Title: Koronadal ACS (Animal Control Service)

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Role: Project Manager


The following table summarizes the documents referenced in this document.

Document Name Description Location

and Version
Animal Control Gathered ideas and
Service information about the imal_control_service

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proposed project

Animal Service Gathered information about http://www.stanislausanimalser

animal services
Animal Diseases Gathered informationabout http://www.epizone-
animal disease
Animal Shelter Gathered information about
animal sheltering ml
Veterinarian Gathered information about
veterinarian terinary_physician
Street Animal Gathered information about
Welfare street animals _dog/factsheets/street_animal_
Animal Adoption Gathered information about
animal adoption
Animal Rescue Gathered information about http://www.philanimalrescue.or
animal rescue g/


The following table provides definitions for terms relevant to this document.

Term Definition
Euthanasia The painless killing of a patient suffering from an incurable
and painful disease or in an irreversible coma. The practice is
illegal in most countries.

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Neutered Castrate or spay (a domestic animal).

Spay Sterilize (a female animal) by removing the ovaries.

Eradication The complete destruction of something.

Commitment The state or quality of being dedicated to a cause, activity,

Courteous Polite, respectful, or considerate in manner.

Reunite Come together or cause to come together again after a period

of separation or disunity.
Ordinances A piece of legislation enacted by a municipal authority.

Empirical Based on, concerned with, or verifiable by observation or

experience rather than theory or pure logic.
Tremendous Extremely good or impressive; excellent.

Potential Having or showing the capacity to become or develop into

something in the future.

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