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PROFILE

A public relations student with experience in

marketing. Excellent organization and time

TIEN
management skills while working in a fast-paced

team-oriented environment. Currently interested in

working with analytics through social media

TRUONG
monitoring.

EDUCATION
PUBLIC RELATIONS   PUBLIC RELATIONS - CORPORATE
COMMUNICATIONS POST-GRADUATE CERTIFICATE
Sheridan College SEPT 2013 - PRESENT

BACHELOR OF ARTS (HONOURS) - BUSINESS


COMMUNICATIONS
Brock University SEPT 2013 - APRIL 2018

PROFESSIONAL EXPERIENCE
CASHIER & SALES ASSOCIATE
Tapestry, Inc. - Coach, Inc. MAY 2017 - PRESENT

Provided a hosting customer service experience to

ensure customers inquiries were met with strong

professionalism, tracking over 80 daily transactions.

Functioned proficiently within high-paced environments,

serving and addressing customer complaints to ensure

customers happiness.

Handled electronic and paper transactions in an

organized manner to provide efficiency through two POI

systems.

CONTACT  Built relationships with customers to increase store

success by participating in post-purchase interactive


PHONE
communication with three customers per week.
(647) 991 1436

EMAIL MARKETING & EVENTS INTERN


tiientruong@gmail.com
This is my Niagara SEPT 2017 - MAY 2018

ADDRESS Developed and executed social media accounts with


86 Elysian Fields Circle
professionalism to ensure positive presence through
Brampton, ON L6Y 6E8
increasing reachable from 200 to 2,000 people.
LINKEDIN Created and carried out online/paper/email marketing
www.linkedin.com/in/tien-t-truong/
campaign for TIMN and Brock University's

SKILLS Communications, Popular Culture, and Film Studies

department to provide awareness for the department


Data software - SPSS
and organization.
Microsoft Office - Word, Excel,
Planned and completed networking events to connect
Powerpoint, Access
80+ students and working professionals within the
Fluent in Vietnamese
Niagara Region.
Basic HTML
Worked in a team setting while self-prioritizing
Adobe - Photoshop, Illustrator ,
individual responsibilities to ensure longevity and
InDesign
success of the organization.
62 WPM (310 CPM) with 93% accuracy
MARKETING INTERN
Dobson Case Competition SEPT 2017 - NOV 2017

Professionally planned and carried out paper and digital

marketing campaign for marketing and advertising case

TIEN
competition and lecture.

Diligently highlighted and controlled social media

accounts for public access such as live streams,

TRUONG
announcements, and results.

Efficiently assisted in the planning of the event from

information sessions to day-of execution with catering

and networking.

PUBLIC RELATIONS   Successfully contacted the public and media about the

event to increase attendance and media coverage.

VOLUNTEER EXPERIENCE
INTERNATIONAL TREASURER
Alpha Pi Phi Sorority MAR 2017 - PRESENT

Carefully create and ensure working budget for 750+

members, 10 chapters and potential colonies.

Work alongside chapter/colony treasurers to ensure

successful operations through monthly checkups.

File and handle all incorporation, trademark, scholarship

and tax papers within Canada and the United States

yearly

Diligently maintain all documents and policies to amend

all changes and enforce guidelines to create a positive

public presence.

Efficiently work in a self-managing environment through

online communication with three meetings a month and

daily emails.

Elected from Brock University's Beta Chapter Treasurer

CONTACT 
2017 and re-elected for three terms.

PHONE VOLUNTEER & FUNDRAISER


(647) 991 1436
Alzheimer's Society of Niagara Sept 2013 - Apr 2018

EMAIL Actively participated, volunteered and fundraised over

tiientruong@gmail.com the span of five years to raise over a total of $5,000

ADDRESS each year.

86 Elysian Fields Circle Planned and executed philanthropic events and

Brampton, ON L6Y 6E8 fundraising events for donations within the St.

LINKEDIN Catharine's and Niagara Region.

www.linkedin.com/in/tien-t-truong/ Participated in the Walk for Alzheimer's (previously Walk

for Memories) annually to place in the Top 3 team for

SKILLS the last 4 years, raising over $3000 each year.

Data software - SPSS

Microsoft Office - Word, Excel,

Powerpoint, Access

Fluent in Vietnamese

Basic HTML

Adobe - Photoshop, Illustrator ,

InDesign

62 WPM (310 CPM) with 93% accuracy