Customer:
TASK Number:
Technician:
Date:
An Exadata that has been ordered and shipped without a pre-installed OS image will
be in the following state:
• The switches will be normal, firmware bootable and configurable at defaults.
• The servers will have no bootable OS on the disks. ILOM will be bootable and
configurable.
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ENGINEERED SYSTEMS ENTERPRISE SUPPORT TEAM EEST
If a Field Support Engineer (FSE) requires assistance while installing an Engineered
System, a streamlined method of engaging an Engineered Systems Enterprise
Support Team (EEST) engineer when the SR owner is not available is described
below.
The SR referred to is the installation SR.
An FSE would use this option if they are onsite and require immediate assistance
from EEST. This process is specifically for FSE Callbacks for hardware,
installation and Field Change Order (FCOs) support and should NOT be used by
ACS or partners.
The complete process is described in this Oracle-internal link under the Tasks tab.
Ensure that you understand the contents before going onsite.
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Task Comment Check
OTHER DOWNLOADS / ACTIONS
If VirtualBox is installed already make sure it is a recent version 4.3.26 or
above, otherwise download the Oracle VirtualBox for your
laptop/workstation OS, from http://www.virtualbox.org – for a Windows
system the download size is about 100 MB.
Install the VirtualBox and start the application.
Import the Virtual Machine created above. Once the VM is up, ensure that
the networking is correct. The steps for this are also in the README.
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Task Check
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Task Comment DB Node
1 2 3 4
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Task Comment DB Node
1 2 3 4
Once imaging is complete, login to The system should be waiting at the Linux
the host (example for DB01 X6-2 login prompt.
Node): Example:
node2.my.company.com login:
user=root
pwd=welcome1
You may have to press Enter to wake up the
system first.
Initiate the elastic configuration # touch /.elasticConfig
# reboot
and reboot the server.
During the reboot the server
should go through the elastic
configuration process and end with
a "nodeXX" login prompt as if it
was factory pre-installed.
ONCE RE-IMAGING IS COMPLETED
Continue with the instructions in the Exadata Checklist as of page 34
(Initial Activities: Oracle Database Servers).
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Task Comment Cell
1 2 3
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Task Comment Cell
1 2 3
Initiate the elastic configuration and # touch /.elasticConfig
# reboot
reboot the server.
During the reboot the server should go
through the elastic configuration
process and end with a "nodeXX" login
prompt as if it was factory pre-installed.
ONCE RE-IMAGING IS COMPLETED
Continue with the instructions in the Exadata Checklist as of page 40 (Initial
Activities: Exadata Storage Cells).
Copies of the checklists are available on the EIS web pages or on the EIS-DVD. We recommend that
you always check the web pages for the latest version.
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