INTERNSHIP REPORT

(Sales Executive)
M/S Nandini Enterprises

B.Com (Travel & Tourism)

VI Semester

THE BHOPAL SCHOOL OF SOCIAL SCIENCES

SIGNATURE (GUIDE) SIGNATURE STUDENT

NAME OF THE GUIDE NAME OF THE STUDENT

DR. VANADANA JAIN ANKIT KUSHWAHA
ROLL NO. 16025011

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 ACKNOWLEDGEMENT

I take this opportunity to express my profound gratitude and deep regards to

my guide Dr. Vandana Jain for his exemplary guidance, monitoring and constant
encouragement throughout the course of this research project. The blessing, help
and guidance given by him from time to time, shall carry me a way in the journey
of life on which I am about to embark

I also take this opportunity to express a deep sense of gratitude Mr.

Charan Singh Parihar. For his cordial support, valuable information and
guidance, which helped me in completing this task through various stages
I am obliged to the staff members of Nandini Enterprises for the valuable
information provide by them in their respective fields. I am grateful to their co-
operation during the period of my study. I also thank our Principal Fr. Dr. John
P.J., HOD Binoy Arickal and Dr. Sushma Sunita Tirkey for her encouragement
and support in the form of various facilities which create a very peaceful
atmosphere for our studies.

Lastly I thank Almighty, my parents, brothers/sister and friends for their

constant encouragement which this project would not have been possible.

Ankit Kushwaha
B.Com (Travel & Tourism) VI Semester

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 DECLARATION

I Ankit Kushwaha Son of Mr Gyan Singh Kushwaha, Certify that the

internship report entitle “Sales Executive" in M/S Nandini Enterprises Pvt Ltd. is
prepared by me in the personal and authentic work under the guidance of Dr.
Vandana Jain (Commerce Department)

Date: Signature
Place: Bhopal Name: Ankit Kushwaha
Class: B.Com (Tour & Tourism)
VI Sem Roll No. 16025011
Address- H-144, Aadharshila
Awadhpuri Bhopal (M.P.)
Contact No. 9407551208

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 INDEX

Sr. No. Content Page No.

1 About the organization 05

2 Our vision 06

3 Job profile 07

4 What we do? 08

5 Requirement for sales executive 09

6 Our team best team 10

7 Work area 11

8 Post Allotted 12

11 Academic eligibility 14

12 Work allotted 15

13 Work done 16

14 Problem faced and steps taken to face them 17

15 Learning 18

16 Suggestions 20

17 Conclusion 22

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 ABOUT THE ORGANIZATION

M/S Nandini Enterprises came into existence in 2005. The firm started
operations with UPS systems and computer peripherals. Based on the
foundation of hard work and dedication, the past 23 years have
witnessed a spectacular growth story, the rise of M/S Nandini
Enterprises as premium partner for companies in Madhya Pradesh and
Chhattisgarh for power and cooling solutions.

The founder of the firm strongly believes in delivering quality products

to customers. Therefore we just don't sell but serve, we just don't
guarantee but satisfy. We at M/S Nandini Enterprises have
significantly enhanced our product range over the years. We deal in UPS
systems, air conditioners for private and commercial usage, water
coolers, deep freezers, water dispensers, batteries, diesel sets, data centre
racks and integrated cabinets. Power sector still remains our forte. A
minnow in the market in early 90's is now the company with highest
sales in Madhya Pradesh of UPS and subsidiary products in the fiscal
year 2011-12.

The Cooling solution vertical was established in the year 2002. With
over 10 years of expertise in the field, today we provide a vast range of
services ranging from products for personal usage to customized air
conditioning in hospitals, factories, hotels, resorts etc.

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 OUR VISION

Satisfying our customer is what we aim at. We listen and understand

what the needs of the client are, in order to deliver what is anticipated.
We are loyal to them and believe in building relationships rather than
making profits. A satisfied customer is the one who makes our
reputation. Financial success and growth will follow on its own.

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 JOB PROFILE

As a Sales Executive, you'll act as an important link between an

advertising agency and its clients. In this sales job, you'll be striving to
understand your client's goals, and then organise the agency's creative
and administrative staff to help them produce effective campaigns.

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 WHAT WE DO?

We at Nandini Enterprises believe in delivering the best. Our team of

engineers is dedicated to excellence in design, hi quality performance,
flexibility and rigorous hard work. We compete with what we were
yesterday to come out better tomorrow. Every customer's problem is
unique to us and thorough research is undertaken to deliver the most
optimum product according to the requirement of the client.

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 REQUIREMENT FOR SALES EXECUTIVE

The Sales Executives need the following qualities:

• Creativity and organization.

• Strong interpersonal skills.

• Excellent leadership abilities.

• Analytical, decision-making and management skills.

• Ability to develop lasting professional relationships with clients.

• Strong speaking skills.

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 OUR TEAM BEST TEAM!!!!!

We employ the best in the business. It is the unmatched class that the
Team Weartech has, which has taken us to such heights. The excellent
services we provide, are in fact a result of immense knowledge and
experience our engineers have gained over the years, serving to varied
and diverse needs of industries.
We deliver products which are reliable, effective and cost efficient in the
long run.

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WORK AREA

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 POST ALLOTTED
“Sales Executive”
Who is a Sales Executive?
A sales executive’s main role is to close sales.
How much of the sales cycle they are responsible for is up to the
company, but the more they can focus on closing sales, the more the
company will get out of its investment in the salesperson.
Typically, a sales executive will take a prospect from a lead to a sale.
When sales executives are responsible for generating all their own leads
as well, they are a sales exec AND a marketing exec and will have less
optimal results. Also, the more admin they are required to complete, like
entering data, completing forms, etc, the more less productive they will
be. In this case, a sales support admin is helpful that can assist multiple
sales executives with their administrative duties.

Duties of a Sales Executive

 Basic Duties

The primary duties of sales executives are to set sales goals and
determine the best ways to achieve them. Depending on their level
within an organization, those tasks can apply to a single department or to
an entire corporation. To achieve their objectives, they analyze sales
reports and customer surveys; prepare budgets and sales forecasts; and
determine sales prices and contract terms. They can also assign sales
territories to reps, highlight goods and services for special focus, and
meet with other department heads, dealers and distributors to find ways
to increase profits and minimize costs.

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  Still Selling

Although sales executives do not normally sell goods and services, they
can step in for special customers or if subordinate salespeople are
inadequate to the task. They typically spend many years as sales agents
before they are promoted to their management positions. In a sales
capacity, executives meet with customers and determine their need for
goods and services; recommend products; and process transactions.
They may apply discount prices for customers during sales promotions
or for customers who buy over a certain amount, and provide customer
service for any problems.

 Management Functions

A large part of the sales executive’s job involves managing subordinate

salespersons. She advertises for, interviews and eventually hires them
when openings occur. She ensures that they are properly trained, sets
performance standards for them, and motivates them to meet monthly
and yearly goals. She evaluates workers regularly, encourages top
producers with incentives and promotions, and can fire any poor
performers. To succeed in management demands, leadership, and good
verbal and written communication skills.

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 ACADEMIC ELIGIBILITY

• A person must have bachelors in commerce as well as master’s in

commerce.

• Specialization in accountancy will be most suitable.

• A person should possess some technical skills such as a good

command over Microsoft word, excel and should have latest
version of tally (accounting software).

• Persons with experience of versatile nature should know how to

manage to convince a customer with his or her communicational
skills.

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 WORK ALLOTED

I worked as Sales Executive in M/S Nandini Enterprises. In this

organization following work was allotted to me like:-
• Performing for people or dealing directly with the public. This
includes serving customers in stores, and receiving clients or guest.
• Developing, specific goals and plans to prioritize, organize, and
accomplish your work.
• Observing, receiving, and otherwise obtaining information from all
relevant sources.
• Entering, Recording, Storing or Managing information in written
or electronic/magnetic form.
• Using computer and computer system to programme, See of
functions, Enter Data, or process information.
• Developing specific goals and plans to Prioritize, Organize and
Accomplish your work.
• Compiling, Coding, categorizing, calculating, tabulating, auditing,
or verifying information or data.
• Assessing the value, importance, or quality of things or people.

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 WORK DONE

Introduction
• The firm receive income from several activities and projects. It is
essential for organization to maintain and effective accounting
system to satisfy the requirements of various clients.

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 PROBLEMS FACED DURING INTERNSHIP TRAINING

Since I am a student I faced few difficulties while working on real dates

which included the following-

1. I faced carrying out my work due to lack of experience in job.

2. I learned many things in theoretical accountancy, management but
I was not familiar with all the practical aspects of management
because of which I faced few hurdles in carrying out the work
assigned to me during short time period.
3. I was unable to understand bank statement.
4. There was a lot of hesitance in asking questions to the seniors and
disturb them while they were busy in their work.

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 STEPS TAKEN TO CURB THOSE CHALLENGES

1. I tried to understand bank statement entries with the help of my

senior instructor.

2. I tried to learn different accounting concepts.

3. Learn to give my 100% even in complex situation.

4. We should not hesitate in asking logical questions to the seniors

and we should try to solve out small problems our self.

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 LEARNING

I learned through my training program, that how I can-

• Improve communication skills.
• Analyze the business situation
• Learn more than the theoretical knowledge.
• Learn book keeping practices of different companies.
• Apply the theoretical knowledge in actual organization.
• Compare practical aspects with theoretical aspects.
• Make quick decision in real situation.
• Promote my personal knowledge and professional preparation for
future.
• Get exposure to do a work in an organization and also known
about organizational behaviour, ethical rules and regulations.

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 SUGGESTIONS TO THE FIRM

1. Need to improve management and related activities.

2. Some motivational sessions and mentoring exercises would bring
good feel among the employees for their work.
3. Working conditions of staff need to be improved.
4. Initiative and events to fulfill corporate social responsibilities
(CRS) need to be taken.
5. The firms really need to trust its employees and should decrease the
strictness i.e., checking the employees while entering and exit.

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 SUGGESTIONS TO OTHERS

1. As an intern we should pay complete respect and should do all the

work with full dedication.
2. We should be careful about the responsibilities given by our
superiors.
3. Try to gain as much as possible information about the working of
the organization.
4. Don’t hesitate to ask seniors regarding any doubt during the whole
internship period.
5. Learn from your mistakes don’t let them overcome your positivity.

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 CONCLUSION

It was a great experience working with M/S Nandini Enterprises. The

main things that I have learned through this internship are practical
aspects of sales terminology as well as self motivation.

 I learned that the theoretical study with proper understanding is of

much importance for student because practical scenario revolves
around the same deep concepts.

 I have gained many things while preparing and working for this
internship project report and it will surely help me in my future
career.

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