VCM Technicians Handbook V1.2 20160420 PDF

VCM TECHNICIAN
HANDBOOK
PHILIPPINE NATIONAL AND
LOCAL ELECTION
MAY 9, 2016
Version 1.2
TECHNICIAN’S INFORMATION
CONTACT DETAILS
EMPLOYEE ID
EMPLOYEE
NAME
HOME
ADDRESS
MOBILE
HOME PHONE
NUMBER
EMAIL
ADDRESS
SITE ASSIGNMENT
SITE TYPE Polling Center Canvassing Center
SITE CODE
SITE NAME
BARANGAY /
DISTRICT
CITY /
MUNICPALITY
PROVINCE
REGION
VCM Technicians Handbook Version 1.2 Page 2 of 85

Contents
TECHNICIAN’S INFORMATION ....................................................................................... 2
VCM TECHNICIAN’S PROTOCOL ................................................................................... 4
Final Testing and Sealing (FTS) ...................................................................... 4
Election Day (ED) .......................................................................................... 12
VCM SMS REPORTING GUIDELINES ........................................................................... 22
Final Testing and Sealing (FTS) .................................................................... 23
Election Day (ED) .......................................................................................... 25
VCM Troubleshooting .................................................................................... 27
Chain of Escalation ........................................................................................ 37
Deployment of Contingency Unit.................................................................... 37
Operational and Security Concerns ............................................................... 37
WORKBOOK................................................................................................................... 38
Word Game.................................................................................................... 38
Spot the Difference ........................................................................................ 39
Matching Game.............................................................................................. 40
Crossword Puzzle .......................................................................................... 41
Sequence Game ............................................................................................ 42
Maze Game ................................................................................................... 43
ACTIVITIES TRACKING & ISSUES LOG ...................................................................... 45
Activity Logs ................................................................................................... 46
Issues Report ................................................................................................. 66
Daily Attendance Report ................................................................................ 76
Principal Equipment Delivery ......................................................................... 81
Contingency Equipment Delivery ................................................................... 82
Equipment Turn-over ..................................................................................... 83
Equipment Retrieval....................................................................................... 84
AFFIDAVIT OF FINAL PAYMENT .................................................................................. 85
Payment Affidavit ........................................................................................... 85

VCM TECHNICIAN’S PROTOCOL
Final Testing and Sealing (FTS)
This activity is performed at least three (3) days before Election

Day.
NOTE: The VCM Technician shall bring his fully charged mobile phone (with
charger) and writing pen. VCM Technician should provide their Complete Name,
Employee ID, Contact number and Email address (if available) to the Technician
Coordinator. When calling NTSC, provide your Employee ID.
ATTENDANCE
The VCM Technician shall arrive in the assigned polling place not
later than the time specified by the Election officer of the concerned
municipality.
IMPORTANT: Send text message to the NTSC for attendance reporting
according to the guidelines provided. If unsuccessful in sending a text message,
send a text message to your respective Coordinator requesting assistance to
report your attendance to NTSC.
BALLOT BOX RECEPTION
The VCM Technician shall conduct the following activities:
 Receive the ballot boxes assigned to the polling place from the logistics
provider.
 The number of ballot boxes should correspond to the number of VCM boxes
received.
 Ensure that all the components of the ballot box are complete - top cover, metal
guide, ballot box and inner bin.
IMPORTANT: Send text message to the NTSC for status reporting (BALLOT BOX
RECEPTION) according to the guidelines provided. If unsuccessful in sending a
text message, send a text message to your respective Coordinator requesting
assistance to report the status of reception.
RECEPTION
 THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the
assistance of the VCM Technician (when requested):

IMPORTANT: Send text message to the NTSC for status reporting (RECEPTION)
report the status of reception.
 Receiving from the VCM Technician each VCM box with the corresponding
ballot box and bringing to the assigned polling place.
 Showing to the public that the VCM box is sealed.
 Removing the seal and opening the VCM box.
 Getting the checklist.
IMPORTANT: The checklist has to be signed by the BEI and VCM Technician to
ensure all contents are complete.
 Verifying if the serial number of the VCM matches with the serial number
indicated in the checklist.
 Verifying the contents of the VCM box:
o 1 Checklist Inserted in "Ziploc like" bag number 3 (letter size or similar)
o 2 Security Tie wraps 1 to seal the Main SD, 1 to seal the Backup SD
o 2 Sealing kit blue to be used in the WH (1 at the bottom and 1 at the top
of the box)
o 21 Thermal papers
o 1 Sealing kit green to be used in the polling center at the end of the FTS
(1 at the top of the box)
o 1 Sealing kit yellow to be used for the reverse of the kits at the end of the
Election (1 at the top of the box)
o 11 Tie wraps regular tie wraps in Ziplock 3
o 10 FTS Ballots inserted in "Ziplock like" bag number 5 (double letter size
or similar)
o 1 USB Modem inserted in "Ziplock like" bag number 4 together with SIM
card inserted.
o 1 Password sheet inserted in "Ziplock like" bag number 1 the 9 passwords
required
o 1 PE Sleeve
o 1 Packaging tape
o 24 Marking pens 2 boxes of 12 Marking pens
o 1 Adaptor
o 5 Cleaning Sheet
o 1 Battery Cable with Butterfly Nuts
o 1 Headset
o 1 Ballot Box top cover as a separate package
o 1 Inner Bin for Ballot Box as a separate package
o 1 Battery As a separate package

 Opening the battery box and verifying the contents as follows:
o Battery
o Battery cable
o Butterfly nut and bolt
o Tool
 Connecting the blue wire of the battery cable to the black or negatively charged
terminal of the battery using the tool, butterfly nut and bolt. Connecting the red
wire of the battery cable to the red or positively charged terminal of the battery.
 Opening the BGAN box (if applicable) and verifying the contents as follows:
o 1 BGAN Antenna
o 1 Electrical Extension the male connector with two legs, the female
connector with two holes
o 1 Power adapter
o 1 BGAN Battery
o 1 SIM CARD international telco provider. Has to be installed
o 1 Power Cable
NOTE: Call the VCM Coordinator for any missing peripherals. Always provide
your Employee ID number.
 Retrieving the auto sealed stickers that contain the PIN for the BEI’s and the
Re-zero PIN.
 Distributing the auto sealed stickers to the Poll Clerk and Third Member
respectively. The BEI Chairman shall keep the Re-zero PIN.
 Opening the auto sealed stickers to reveal the PIN.
 Retrieving the test ballot from the VCM box.
INSTALLATION
THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the
 Ensuring that the designated location within the polling place has all the
requirements needed by VCM: proper lighting, electrical outlet, tables and
chairs and proper ventilation.
 Showing to the public that the SD Card slots labeled A and B, which stores the
main and back-up SD card, is sealed.
 Assembling the ballot box.
 Placing the VCM machine on top of the ballot box.
 Opening the thermal paper printer cover.
 Checking if the roll of paper is properly installed (refer to the VCM Operator’s
Manual) and closing the printer cover.
 Connecting the power adaptor to the VCM AC power port (20VAC) and
plugging the other end to the electrical outlet.
 Connecting the battery to the VCM DC power port (12VDC).

 Turn on the VCM.
IMPORTANT: The battery must be placed on some insulated material (i.e.
cardboard or styrofoam).
 Waiting until the VCM displays the message “PLEASE INSERT SECURITY
KEY FOR AUTHENTICATION”.
 Placing the iButton security key on the security key receptacle. Waiting until
the VCM displays the following messages “PLEASE CHOOSE YOUR ROLE”
Choose “MEMBERS” and then choose “BEI MEMBER”. The VCM will require
PIN. Enter BEI Member’s PIN. After successful entry of PIN, the VCM will
display “BEI MEMBER PIN IS CORRECT. THANK YOU”. The VCM will return
to the options. Choose “POLL CLERK” Enter PIN. After successful entry of
PIN, VCM will display the MAIN MENU.
DIAGNOSTICS
THE IT-Capable Member SHALL PERFORM THE FOLLOWING
ACTIVITIES with the assistance of the VCM Technician (when
requested):
 Conducting an initial test to ensure the readiness of the machine:
o Selecting UTILITIES >RUN DIAGNOSTICS option.
o Performing the entire Diagnostics routine.
IMPORTANT: One of the ten test ballots will be used for the Scanner diagnostics.
Do not shade any oval in the test ballot.
 After performing the diagnostic, the VCM will return to the VCM DIAGNOSTIC
screen.
 It shall automatically print the DIAGNOSTIC REPORT.
IMPORTANT: The report should contain the status of each activity whether
Passed / Failed. If not, the BEI with the VCM Technician shall verify which
component failed and repeat the diagnostics. If the problem persists, the VCM
Technician shall call the VCM Coordinator.
 After printing the report, the VCM will return to the MAIN MENU.
 The diagnostics report should be placed in the envelope provided for the
purpose.
 Returning the test ballot used for diagnostics to the remaining nine test ballots.

IMPORTANT: Send text message to the NTSC for status reporting
(DIAGNOSTICS) according to the guidelines provided If unsuccessful in sending
a text message, send a text message to your respective Coordinator requesting
assistance to report the status of diagnostics. *(Installation is included in
Diagnostics)
OPEN VOTING
 The BEI Member will select “ELECTION” then choose “OPEN VOTING” option
in the Main Menu. Choose “BEI Member”
 The VCM will request for a PIN.
 The BEI Member enters his PIN. After successful entry of the PIN, the VCM
will display “BEI Member PIN is correct. Thank you”
 The VCM will return to the options. Choose “POLL CLERK”. He shall enter his
PIN.
NOTE: If either of the PINs were not accepted, the VCM Technician shall assist
the BEI. If the problem persists, call the VCM Coordinator.
 The VCM will automatically print the Initialization Report showing zero (“0”)
vote for each candidate including the geographic information (province,
city/municipality, barangay, voting center and clustered precinct).
 Detaching the Initialization Report. *Note that the status of the VCM is now
OPEN.
 All members of the BEI, including the representatives of the political parties,
candidates or citizens arms present will sign the Initialization Report.
 Placing the report inside the envelope provided for the purpose.
 The VCM will automatically return to the MAIN MENU, press “BACK” to
proceed with the scanning of ballots.
 The VCM will display the message “PLEASE INSERT BALLOT”. This indicates
that the VCM is now ready to accept ballots.
IMPORTANT: Send text message to the NTSC for status reporting (OPEN
VOTING) according to the guidelines provided. If unsuccessful in sending a text
message, send a text message to your respective Coordinator requesting
assistance to report the status of open voting.

VOTING PROCESS
 Giving a ballot to a voter.
 Requesting the voter to fill out his ballot.
 Examining the ballot if properly filled out by the voter and returning the same
to the voter.
 Requesting the voter to insert the filled ballot in the ballot entry slot and waiting
until the ballot is cast.
 Monitoring the VCM screen to make sure that the ballot was successfully
accepted. The message “YOUR VOTE HAS BEEN CAST.” should appear.
 VCM will print a receipt, BEI will review the receipt.
NOTE: Repeat this step until all the ten test ballots are cast.
CLOSE VOTING
 The Chairman places the iButton on top of the iButton security key receptacle
and will enter his PIN.
 The VCM will display the MAIN MENU. Choose ELECTION.
 Press “CLOSE VOTING” option in the Main Menu. The VCM will request for a
PIN. Chairman will enter his PIN. After successful entry of PIN, the VCM will
display “Press OK to add a digital signature to the Election Results” “Number
of digital signature 0/3”. Press “OK”.
 The Poll Clerk will place his iButton on top of the iButton security key
receptacle. VCM will ask for a digital signature. Poll Clerk will enter his PIN.
VCM will display “Press OK to add a digital signature to the Election Results”
“Number of digital signature 1/3”. Press “OK”.
 The BEI Member will place his iButton on top of the iButton security key
receptacle. VCM will ask for a digital signature. BEI Member will enter his PIN.
 The Chairman will place his iButton on top of the iButton security key
receptacle. VCM will ask for a digital signature. Chairman will enter his PIN.
 After all three digital signatures are successfully added, VCM will display this
message “The digital signature has been added successfully. “
 Note that the VCM status is now CLOSED.

IMPORTANT: Send text message to the NTSC for status reporting (CLOSE
assistance to report the status of close voting.
PRINTING THE ELECTION RETURNS

 The VCM will print eight (8) copies of Election Returns (ER) for National
returns.
 The VCM will print eight (8) copies of Election Returns (ER) for Local positions.
 After printing, the VCM will display the message “DO YOU WANT TRANSMIT
THE ELECTION RETURNS?” Press “NO”.
 The VCM will automatically print the 22 copies of National and 22 copies of
Local returns.
 After printing, the VCM will display “THE AUTOMATED CLOSE VOTING HAS
BEEN COMPLETED.”
 The BEI detaches the ER from the VCM.
 The BEI places the ER inside its corresponding envelope.
NO TRANSMISSION FOR FINAL TESTING AND SEALING
IMPORTANT: Final testing and sealing does not require transmission of results.
RE-ZERO
 THE BEI SHALL PERFORM THE FOLLOWING ACTIVITIES with the
 The VCM will automatically return to the MAIN MENU, Select UTILITIES, then
choose RE-ZERO option.
 The CHAIRMAN will enter the Re-zero PIN. While the VCM is re-zeroing all
data, it will display “Ensuring that vote counters are set to zero…”
 The VCM will print the INITIALIZATION Report.
IMPORTANT: Send text message to the NTSC for status reporting (RE-ZERO)
report the status of re-zero.
VALIDATION OF THE RESULTS

THIS ACTIVITY COVERS THE VALIDATION OF RESULTS
GENERATED BY VCM AGAINST THE MANUALLY TABULATED
RESULTS.

NOTE: If the discrepancy is not resolved by the BEI and VCM Technician, the
VCM Technician shall inform the situation to the VCM Coordinator. The BEI and
the VCM Technician shall receive assistance to resolve the discrepancy.
SHUTDOWN
 After it has printed the report, the VCM will display “Re-zero has been
completed successfully” and VCM will ask “Please press the OK button to
shutdown the system.” Then Press “OK”.
 Disconnecting the battery from the VCM.
 Disconnecting the battery cable from the battery.
 Disconnecting the Power cable of the VCM from the electrical outlet.
 Disconnecting the Power cable from the VCM.
SEALING
IMPORTANT: Ensure that the VCM is shut down before inserting any memory
card to the access compartments.
FINAL TESTING AND SEALING (CONCLUSION)

 Ensuring all contents of the VCM box is complete using the list provided during
reception.
 Seal the VCM box with GREEN sealing sticker.
 The PPCRV may place their seal, if there’s any.
 Packing the battery and all peripherals.
 Packing the BGAN and all peripherals in the BGAN box (if applicable).
 Storing the VCM box, battery box, ballot box, and BGAN box in a secured area
inside the polling place.
 Leaving the VCM box, battery box, ballot box, and BGAN box inside the polling
place properly secured.

Election Day (ED)
May 9, 2016
NOTE: The VCM Technician shall bring his fully charged mobile phone (with
charger) and writing pen. VCM Technician should provide their Complete Name,
Employee ID, Contact number and Email address (if available) to the Technician
Coordinator. When calling NTSC, provide your Employee ID.
5:00 am ATTENDANCE
The VCM Technician shall arrive in the assigned polling place not
later than 5:00am.
IMPORTANT: Send text message to the NTSC for attendance reporting
report your attendance to NTSC.
RECEPTION
The VCM Technician shall conduct the following activities:
 Proceed to the VCM box from where it was securely placed.
 Check the VCM box/boxes and ensure that the green sealing sticker are still
intact and there are no signs of tampering.
IMPORTANT: Call the VCM Coordinator if there are signs of tampering of the
VCM.
 Showing to the public and the watchers present that the VCM box is sealed
and the ballot box is locked and empty.
 Package of official ballots and the Book of Voters are both duly sealed.
IMPORTANT: Verify with the BEI if they have ballots with them. Send text
message to the NTSC for status reporting (BALLOT RECEPTION) according to
the guidelines provided. If unsuccessful in sending a text message, send a text
message to your respective Coordinator requesting assistance to report the
status of reception.
 Removing the seal and opening the VCM box.
 Getting the checklist.
 Verifying if the serial number of the VCM matches with the serial number
indicated in the checklist.
 Verifying the contents of the VCM box as per list indicated in the reception
during testing and sealing.

NOTE: SD Card Compartments “A & B” that contains the main and backup SD
cards of the VCM should be intact and sealed.
 Opening the battery box.
NOTE: Call the VCM Coordinator if any peripherals or supplies are missing.
 Retrieving and distributing the PINs among the BEI’s.
INSTALLATION
 Assembling the ballot box.
 Placing the VCM machine on top of the ballot box.
 Opening the thermal paper printer cover.
 Checking if the roll of paper is properly installed (refer to the VCM Operator’s
Manual) and closing the printer cover.
 Connecting the power adaptor to the VCM AC power port (20VAC) and
plugging the other end to the electrical outlet.
 Connecting the battery to the VCM DC power port (12VDC).
 Turn on the VCM.
The battery must be placed on some insulated material (i.e. cardboard or
styrofoam).
 Waiting until the VCM displays the message “PLEASE INSERT SECURITY
KEY FOR AUTHENTICATION”.
 Placing the iButton security key on the security key receptacle. Waiting until
the VCM displays the following messages “PLEASE CHOOSE YOUR ROLE”
Choose “MEMBERS” and then choose “BEI MEMBER”. The VCM will require
PIN. Enter BEI Member’s PIN. After successful entry of PIN, the VCM will
display “BEI MEMBER PIN IS CORRECT. THANK YOU”. The VCM will return
to the options. Choose “POLL CLERK” Enter PIN. After successful entry of
PIN, VCM will display the MAIN MENU.
(INSTALLATION) according to the guidelines provided. If unsuccessful in
sending a text message, send a text message to your respective Coordinator
requesting assistance to report the status of installation.

OPEN VOTING
 The BEI Member will select “ELECTION” then choose “OPEN VOTING” option
in the Main Menu. Choose “BEI Member”
 The VCM will request for a PIN.
 The BEI Member enters his PIN. After successful entry of the PIN, the VCM
will display “BEI Member PIN is correct. Thank you”
 The VCM will return to the options. Choose “POLL CLERK”. He shall enter his
PIN.
NOTE: If either of the PINs were not accepted, the VCM Technician shall assist
the BEI. If the problem persists, call the VCM Coordinator.
 The VCM will automatically print the Initialization Report showing zero (“0”)
vote for each candidate including the geographic information (province,
city/municipality, barangay, voting center and clustered precinct).
 Detaching the Initialization Report. *Note that the status of the VCM is now
OPEN.
 All members of the BEI, including the representatives of the political parties,
candidates or citizens arms present will sign the Initialization Report.
 Placing the report inside the envelope provided for the purpose.
 The VCM will automatically return to the MAIN MENU, press “BACK” to
proceed with the scanning of ballots.
 The VCM will display the message “PLEASE INSERT BALLOT”. This indicates
that the VCM is now ready to accept ballots.
IMPORTANT: Send text message to the NTSC for status reporting (OPEN
requesting assistance to report the status of open voting.
6:00 am VOTING PROCESS

THE BEI SHALL CONDUCT THE VOTING PROCESS ACCORDING TO
THE PROCEDURES SET FORTH BY THE GENERAL INSTRUCTIONS
FOR THE BOARD OF ELECTION INSPECTORS.
In case of a situation, problem or issue that affects the operation of
the VCM, the Technician must report it to the Lead Technician and
the VCM Technician Coordinator.

 Giving a ballot to a voter.
 Requesting the voter to fill out his ballot.
 Examining the ballot if properly filled out by the voter and returning the same
to the voter.
 Requesting the voter to insert the filled ballot in the ballot entry slot and waiting
until the ballot is cast.
 Monitoring the VCM screen to make sure that the ballot was successfully
accepted. The message “YOUR VOTE HAS BEEN CAST.” should appear.
 VCM will print a receipt, BEI will fold the receipt towards the Voter and cut the
receipt and give the receipt to the Voter for review. Once reviewed, the voter
will drop the receipt in the Voter’s Receipt Receptacle.
05:00 pm CLOSE VOTING

 The Chairman places the iButton on top of the iButton security key receptacle
and will enter his PIN.
 The VCM will display the MAIN MENU. Choose ELECTION.
 Press “CLOSE VOTING” option in the Main Menu. The VCM will request for a
PIN. Chairman will enter his PIN. After successful entry of PIN, the VCM will
display “Press OK to add a digital signature to the Election Results” “Number
of digital signature 0/3”. Press “OK”.
 The Poll Clerk will place his iButton on top of the iButton security key
receptacle. VCM will ask for a digital signature. Poll Clerk will enter his PIN.
 The BEI Member will place his iButton on top of the iButton security key
receptacle. VCM will ask for a digital signature. BEI Member will enter his PIN.
 The Chairman will place his iButton on top of the iButton security key
receptacle. VCM will ask for a digital signature. Chairman will enter his PIN.
 After all three digital signatures are successfully added, VCM will display this
message “The digital signature has been added successfully. “
 Note that the VCM status is now CLOSED.

IMPORTANT: Send text message to the NTSC for status reporting (CLOSE
message, send a message to your respective Coordinator requesting assistance
to report the status of close voting.
PRINTING THE ELECTION RETURNS

 The VCM will automatically print eight (8) copies of Election Returns (ER) for
National positions.
 The VCM will print eight (8) copies of Election Returns (ER) for Local
positions.
 The VCM will transmit election results to Transparency Server, then
Central Server then (MBOC / CBOC / DBOC / PBOC / HUC)
 The VCM will print twenty-two (22) copies of National and twenty-two (22)
copies of Local Returns.
 The BEI shall detach the ERs.
 Members of the BEI shall affix their signatures and thumb marks. The watchers
present will also sign the ERs.
 The poll clerk shall announce the posting of a copy of the ER both for national
and local positions on a wall within the premises of the polling place/counting
center which must be sufficiently lighted and accessible to the public, and
proceed to post such copies.
 Placing each copy of ER in its corresponding envelope and sealing with a
paper seal.
TRANSMISSION
 The VCM will then display the message “DO YOU WANT TO TRANSMIT
THE ELECTION RESULTS?” Choose “YES”
IMPORTANT: If the VCM box assigned to the polling place does not have any
transmission medium (USB modem or BGAN or iSAVI), the VCM Technician
shall borrow one from the nearest polling place within the same polling center
that has a transmission medium.
 If using the USB modem:
 Insert the USB Modem in the USB slot.
 *In some locations there will be 2 USB Modem and 2 SIM Cards.
 If using the BGAN:
o Connecting the BGAN to the VCM:
Step 1: Open the rubber flap that covers the Ethernet socket.

Step 2: Plug the Ethernet cable
Step 3: Plug the adaptor and the power plug.
Step 4: Open the rubber flap that covers the power port.
Step 5: Connect the other end of the RJ cable to the VCM.
Step 6: Connect the power plug to the power source.
Step 7: Place the BGAN at an outdoor location WITH A CLEAR
SIGHT FACING THE SKY. Neither tree nor anything can
block the sight. It MUST be set either in a window that faces to
Southeast or in a patio/backyard/front garden.
BGAN is now in “Antenna Pointing state”. Point the BGAN on the given
direction and elevation by using the compass. If the compass is not
working, wait for a beeping sound indicating the acceptable signal.
Direction-121° East Southeast (ESE) Elevation-60°

By using the compass, face yourself to North then turn clockwise to
121° going to East Southeast (ESE). Point the BGAN on that direction
and elevate (tilt) at 60°.
Step 8: Minimum signal strength of 50 dBHz is required for an

acceptable signal to start.
Step 9: Turn on the BGAN by pressing and holding the ON/OFF
switch for about 3 seconds.
Step 10: The LCD displays the “Wideye” logo for about 10-15
seconds. This indicates a successful power up.
Step 11: The LCD displays the “Use stored GPS?” message. Use the
UP/DOWN buttons to tap NO option and press the Enter
button beside the UP button to confirm selection.
Step 12: BGAN performs GPS acquisition automatically for about 5
minutes.
Step 13: The “New GPS fix” displays in the LCD for 2 seconds.
Step 14: A new estimated azimuth direction and elevation angle
where the BGAN should point displays in the LCD. The GPS
symbol indicates that a new GPS coordinate is in use. Press
the Enter button.
Step 15: The LCD of the BGAN should show the signal strength bar.
Press the Enter key when the maximum signal strength is
obtained.
Step 16: BGAN will start the registration and will start connecting to
the network.
Step 17: LCD displays the message “connection successful”.

Step 18: The service provider’s name will be displayed. Wait for at
least two (2) minutes before starting transmission. This will
allow the BGAN to fully establish network connection to the
service provider.
o iSAVI Transmitting Device: (SIM is already inserted)

Step 1: Gently attach the battery in the direction as shown until a
click is heard.
Step 2: Slide the Ethernet adaptor over the side of the transceiver
where the SIM and USB slots are located. Make sure that the
rubber flap cover is open.
Step 3: Insert the micro USB plug of the Ethernet Adaptor to the
transceiver’s micro USB port. Place the unit on a flat and
steady platform.
Step 4: Plug the Ethernet cable to the Ethernet Adaptor installed on
the unit.
Step 5: Connect the other end of the RJ45 cable to the VCM.
Step 6: Plug the power adaptor to the power port.
Step 7: Connect the power adaptor to the power source.
Step 8: Place the iSavi outside in a position with a clear view of the
sky. Press the power button to switch on.
NOTE: Leave the device on for a minimum of 1 minute to acquire a GPS fix before
connecting to the network the first time.
o iSAVI LED Visual Pointing Mode:
Step 1: Tilt the Terminal up or down in the direction of the flashing

green light until both “up: and “down” LEDs are solid green.
Step 2: Rotate left or rotate right the iSavi in the direction of the
flashing green light until both “left” and “right” LEDs are solid
green
Step 3: When all four tilt & turn LEDs are solid green, press the
flashing “Exit Pointing Mode” button. Your iSavi will now
connect to the network.
o Audio Assisted Pointing Mode:

Step 1: Switch into Audio assisted pointing mode by pressing and
holding “Exit Pointing Mode” button for 5 seconds.
Step 2: The four antenna pointing LEDs will change into a flashing
green pattern when antenna pointing audio mode is
activated.

Step 3: The beeping sound indicates the signal strength. The
frequency of the beeping will become higher when the signal
is stronger.
Step 4: First, tilt the terminal up to 45 degrees from the horizontal.
Turn the terminal slowly until the beeping frequency is
maximized.
Step 5: Tilt the terminal up or down and fine tune the position until
the beeping frequency heard is increased.
Step 6: “Exit Pointing Mode” button will turn to flashing green when
the signal strength is good enough for network registration.
Step 7: Press the “Exit Pointing Mode” button to exit antenna
pointing mode and start network registration.
NOTE: Once network registration is completed, all the LEDs will turn off after
one minute.
NOTE: If there is no electricity, use the backup battery power.
IMPORTANT: In case of transmission failure, the BEI will follow the appropriate
procedure for re-transmission based on the General Instructions. If the BEI is
unable to resolve the problem, the BEI shall perform the contingency plan.
 Unplugging the transmission medium.
 Detaching the Transmission Report and placing it inside its corresponding
envelope.
(TRANSMISSION) according to the guidelines provided. If unsuccessful in
sending a text message, send a text message to your respective Coordinator
requesting assistance to report the status of transmission.
PRINTING OF REMAINING ER, STATISTICS REPORT, AUDIT LOGS

AND BACKUP
 Installing a new roll of thermal paper when prompted and selecting the “OK”
button when ready.
 The BEI Members will tap iButton to go to the Main Menu, choose Reports to
go to the Print National ER.

 VCM will print one (1) National ER. One
go to the Print Statistical Report.
 The VCM will print the Statistical Report.
 The BEI shall detach the report.
go to the Print Audit Report.
 The VCM will print the Audit Report.
 The BEI shall detach the report.
Write Protect data option:

REMINDER: The Write Protect data process must be accomplished, after the
entire voting is completed. **IT CANNOT BE REVERSED.
 From the Election menu, press Write Protect Data option.
 The VCM will ask for a confirmation with a Yes or No option. Choose Yes.
 The machine identifies that the SD is a WORM.
 The machine will automatically be directed to the Shutdown screen. Press OK
to completely turn the VCM off.
SHUTDOWN
 Selecting SHUTDOWN option.
 The VCM will display the message “ARE YOU CERTAIN YOU WANT TO
SHUTDOWN THIS VCM?” Selecting the “YES” button.
 The VCM will display the message “Shutting down…” Wait until the light of the
screen turns off.
 Disconnecting the battery from the VCM.
 Disconnecting the battery cable from the battery.
 Disconnecting the Power cord of the VCM from the electrical outlet.
 Disconnecting the Power cord from the VCM.
 Disconnecting the transmission medium (if needed).
 Removing the VCM machine from the ballot box.
IMPORTANT: Ensure that the VCM machine is turned off before removing any
memory card from the memory slot.
 Cutting the seal and opening the compartment of the memory card labeled Poll
Worker.

 Removing the main memory card and placing inside its corresponding
envelope and labeling the envelope as TRANSMITTED or NOT
TRANSMITTED whichever is applicable.
 Turning-over the VCM to the VCM Technician in the polling center.
CONCLUSION
The VCM Technician will conduct the following activities:
IMPORTANT: Ensure that all items, as per checklist, are surrendered by the BEI
to the VCM Technician. Request the BEI to sign the checklist. Call the VCM
Coordinator if any peripherals are missing.
IMPORTANT: Verify with the courier that all items, as per checklist, are packaged
by the VCM Technician. Request the courier to sign the checklist.
 Open the printer compartment and place the iButton inside the printer
compartment.
 Close the printer compartment.
 Ensure all contents of the VCM box is complete using the list provided during
reception in the testing and sealing with the exception of the main memory
card, consumed rolls of thermal paper and seals.
 Seal the top of the VCM box using the yellow seal.
 Pack the battery and all peripherals in the battery box.
 Pack the BGAN and all peripherals in the BGAN box (if applicable).
 Wait for the courier to receive the VCM boxes, battery box and BGAN box.

VCM SMS REPORTING GUIDELINES
SMS Number 0933-838-0002

Final Testing and Sealing (FTS)
NOTE: Send text message at the time specified for each event.
ATTENDANCE
(Sample Text: AVTF12345678901)
Primary VCM Technician AVTF<11digitIDcaller>
Backup VCM Technician AVSF<11digitIDcaller>
VCM Coordinator ATCF<11digitIDcaller>
Backup VCM Coordinator ATSF<11digitIDcaller>
BALLOT BOX RECEPTION

(Sample Text: BBXB12345678)
Send text messages to report BALLOT BOX BBOX<8digitBallotID>
RECEPTION upon receipt of ballot boxes
from the logistics provider.
VCM RECEPTION
Send text messages to report RECEPTION RECV<8digitVCMClusteredP>
upon confirmation (from the BEI) that
contents of each VCM box are complete.
INSTALLATION and DIAGNOSTICS

Send text messages to report
INSTALLATION and DIAGNOSTICS upon DIAV<8digitVCMClusteredP>
confirmation (from the BEI) that each VCM
machine is properly installed on top of the
ballot box and displays the Main Menu.
OPEN VOTING
Send text messages to report OPEN
VOTING upon confirmation (from the BEI) OPNV<8digitVCMClusteredP>
that each VCM machine displays the
message “PLEASE INSERT BALLOT”,
ready to accept ballots.

CLOSE VOTING and RE-ZERO
Send text messages to report status of RE-
ZERO upon confirmation (from the BEI) that REZV<8digitVCMClusteredP>
each VCM machine has successfully set its
counters to zero. The LCD should display
“Ballots cast 0”.
FINAL TESTING AND SEALING (FTS)

Make sure that each VCM is sealed and
secured in the polling place. No SMS
Reporting required.
IMPORTANT: If problem persists, call immediate Supervisor for assistance.

Election Day (ED)
NOTE: Send text message at the time specified for each event.
ATTENDANCE
Primary VCM Technician AVTE<11digitIDcaller>
Backup VCM Technician AVSE<11digitIDcaller>
VCM Coordinator ATCE<11digitIDcaller>
Backup VCM Coordinator ATSE<11digitIDcaller>
BALLOT RECEPTION
Send text messages to report BALLOT
RECEPTION upon knowing from the BEI BALB<8digitBallotID>
that they have the official ballots on Election
Day.
INSTALLATION
Send text messages to report
INSTALLATION upon confirmation (from the INSV<8digitVCMClusteredP>
BEI) that each VCM machine is properly
installed on top of the ballot box and displays
the Main Menu.
OPEN VOTING
Send text messages to report OPEN
VOTING upon confirmation (from the BEI) OPEV<8digitVCMClusteredP>
that each VCM machine displays the
message “PLEASE INSERT BALLOT”, ready
to accept ballots.
CLOSE VOTING
Send text messages to report status of
CLOSE VOTING upon confirmation (from the
BEI) that each VCM machine has CLOV<8digitVCMClusteredP>
successfully closed voting and started
printing the first copy of the Election Return
for National Positions.

TRANSMISSION
Send one text message for each completed
TRANSMISSION of the VCM machine. The TRAV<8digitVCMClusteredP>
number of text messages for reporting status
should be the same number of VCM machines
supported. Send message using the format:
CONCLUSION
Turnover each VCM to the logistics provider.
No SMS reporting required.
IMPORTANT: If no reply received, resend the message. If problem persists, call

immediate Supervisor for assistance.
FREQUENTLY ASKED QUESTIONS:

 Q. The number I registered in NTSC got lost; can I use another number in
sending the text message?
o A. Yes, you can still send the text message using other mobile number.
However, you have to use the old mobile number you registered as part
of the text message in sending attendance.
 Q. The number I registered in NTSC ran out of load, can I use another number
in sending the text message?
o A. Yes, you can still send the text message using other mobile number.
Just make sure the new mobile number you are using to send the text
message has enough load. For attendance, you have to use the old
mobile number you registered as part of the text message.
 Q. Will I be given load during FTS and Election Day?
o A. Yes.
 Q. I am supporting several VCM machines. I was able to report the status of
event (example: INSTALLATION) of one VCM machine. By the time I was able
to reach the other VCM machine; they are already in the next event (example:
DIAGNOSTICS). What should I do?
o A. Report only the current event at the time you reached a specific VCM
machine.

VCM Troubleshooting
VCM
SCENARIOS BASIC TROUBLESHOOTING ESCALATION
power source only
battery and power source
battery power only
POWER test
Insert the power cable to the power
adapter properly. Check if the power Borrow from other
cord is properly plugged to the DC port of precincts. If the
the VCM. Check if electrical socket is borrowed power
VCM is not working. Try other electronic devices to cords/ battery
turning on confirm if electrical socket is working. cables worked.
Check if the power cord is properly Follow the Chain
connected to the electrical socket. Check of Escalation
if power cable/adapter is dilapidated and
plug again to the electrical socket.
BATTERY test
Unplug the power cord. Run VCM using
backup battery. If VCM is working,
replace power adapter/power cord.
Check if the 2 LED lights at the back of
the VCM are lit up. If the LED light is only
under DC, you need to press the power
button to get 2 LED lights to open LCD. Borrow from other
SOFT RESET precincts. If the
LCD screen on Turn off by pressing the power button borrowed power
the VCM is not and then restart the machine. If the soft cords/ battery
working reset did not work proceed by unplugging cables worked.
the power cord (hard reset). Follow the Chain
HARD RESET of Escalation
Unplug the power cord from the power
source.
Perform BATTERY test.
Swipe the screen a few times. If the Borrow from other
machine screen still flickers, proceed precincts. If the
with SOFT reset. Perform POWER test. borrowed power
VCM screen is
cords/ battery
flickering Check if the power adapter/power cord is
cables worked.
dilapidated, it will cause an intermittent
Follow the Chain
power supply. Perform BATTERY test.
of Escalation

VCM
If it does not
Check the intensity of the damage, if the respond to
VCM screen is
screen Is still viewable and can still touchscreen
has crack/
respond to touchscreen test then commands, follow
damaged
proceed to voting process. Chain of
Escalation.
Verify the status of the VCM. It should be
in the “Not Open” state. If it is the “OPEN”
state already, proceed with normal
procedures of voting. If it is in the
The election “CLOSED” state, you cannot open the
Follow Chain of
cannot be election, unless perform the “Re-zero”
Escalation.
opened. procedure (which is only done in the
FTS) and the machine will revert to the
“Not Open” state”.
Allow the machine to print an initialization
report
Verify the status of the VCM. It should be
in the “OPEN” state. If it is the “CLOSED”
state already, proceed with closing of the
election.
Close the election by enrolling ALL
The election
THREE (3) digital signatures of the BEI Follow Chain of
cannot be
Officials. The machine will display the Escalation.
closed.
election cannot be closed in the absence
of any of the three official, because their
iButtons must be tapped to the security
key receptacle with its corresponding
PIN.
The user failed to input the wrong PIN.
There is only ONE Re-zero PIN and that
corresponds to the BEI Chairman’s
iButton.
Error attempting
The VCM is programmed with a limited Follow Chain of
to re-zero
number of re-zeros. Re-zero is done Escalation.
results.
ONCE after FTS. Whatever is done to the
machine is logged in its internal memory
including the number of re-zero attempts
and error in PINs.

VCM
Slowly pull the ballot from the ballot entry
slot. Check the ballot entry slot to make
sure no ballot is caught along the path
causing the jam. Continue with normal
election process.
Peek into the VCM. If the ballot is caught
at the bottom of the VCM. Remove the
VCM from its attachment to the ballot
box. Call the attention of the Technician.
Pull out the ballot gently from the VCM.
Insert another ballot. If it fed freely, you
can continue feeding ballots into the
VCM.
Peek into the VCM. If NO ballot is caught
at the bottom of the VCM. Remove the
VCM from its attachment to the ballot
box. Call the attention of the Technician.
Unlock the VCM from its attachment to
the ballot box. Wobble the ballot box. If Follow Chain of
Paper Jam
after wobbling, problem persisted. Escalation.
Remove the ballot box top cover and
push down the ballots inside the bin.
Return the VCM on top of the ballot box
and continue with normal election
process.
Remove the VCM from the ballot top
cover and check the VCM for
obstructions in the ballot exit slot.
Proceed with normal election process.
Check the orientation of the “metal guide”
inside the ballot box. If the VCM is not
pushed all the way to the ballot entry slot
and the flap found on its back is not
locked. It is likely to slip away from its
place. It is possible that the VCM ballot
slots are not aligned to the slots on the
ballot top cover. Lock it at the back and
proceed with normal election process.

VCM SCREEN DISPLAY
Refeed the same ballot, if it will be
misread, try it in a different orientation. If
the same ballot will be misread, retrieve
Follow Chain of
Ballot misread the official “cleaning sheet” inside the
Escalation.
VCM kit. Use it to clean the scanner.
Proceed with the normal election
procedures.
Please refer to the Operator’s Manual
Scanner “Run Cleaning” procedure. If the cleaning
Cleaning sheet is not inserted in a GIVEN time, this Follow Chain of
Process cannot prompt appears. Take note on the RIGHT Escalation.
be completed orientation of the cleaning sheet. Use
only the cloth part.
Check the following conditions:
 The date must be May 09, 2016.
Backup memory  The time must be after elections
Follow Chain of
could not be 7:00pm.
Escalation.
locked.  The Backup SD card must be a
WORM card (Write Once, Read
Many)
End of Roll Indicator - The thermal
paper colored smudge.
Ask the voter to step aside. Keep the
ballot inside the ballot secrecy folder. If
the thermal paper colored smudge
Voting
appears on the print out, VCM needs a
experience
new roll of thermal paper. The ballot will
cannot be
be returned from the ballot entry slot. The
completed. Follow Chain of
VCM will prompt to “shutdown”.
Ballot will be Escalation.
Shutdown the VCM.
returned.
Insert a new thermal paper, refer to
A voter’s receipt
Chapter 6: Manual Procedures in
is not printed.
Inserting the Thermal Paper. The thermal
paper intended for the voter’s receipt is
without the COMELEC logo.
Turn on the VCM. Proceed with normal
election process.

VCM SCREEN DISPLAY
Make sure that the VCM is in the
“CLOSED” state.
USB transmission device – Check the
tightness of the connection in the VCM.
Check the internet connection.
Check SIM orientation. Gold part of the
SIM card must touch the gold plates of
the USB.
RE-insert the USB device either in the
lower/ upper port. Check network signals
from phone to determine signal strength.
Follow Chapter 6: Manual Procedures to
change SIM card, Inserting the SIM card
to the USB Transmission Device, and If the same error is
follow procedures to the Retransmission experienced,
of Election Returns on target servers. borrow a USB/
Transmission
BGAN/ iSAVI – Check tightness of BGAN/ iSavi from
failed.
Ethernet cable connection. Check the another precinct.
internet connection. Follow the Chain
Clear units from signal attenuation. There of Escalation.
should be nothing to obstruct the units
from receiving signal. Face unit to 121°
East South East and 60° elevation. Use
a compass for accuracy.
If the same error is experienced, borrow
cables/ BGAN/ iSavi from another
precinct.
Follow Chapter 6: Manual Procedures to
the Retransmission of Election Returns
on target servers.
LAN cable – Check internet connection.
Borrow the cables from another precinct.

VCM SCREEN DISPLAY
Call the attention of political
representatives. Present to them the
clock’s error. It is important that the clock
must be corrected. It will not perform
“CLOSE Voting”, “Transmission of
If the same error is
System Clock is Election Returns” and “Write-Protect”.
experienced,
incorrect. It is Tap CHAIRMAN’s iButton and key the
follow Chain of
done manually. corresponding CHAIRMAN’s PIN. In the
Escalation.
Administration Menu, choose Utilities
Menu. Select Change System Date and
Time. Correct the clock by using up and
down arrows. Proceed with election
process.
PIN/ iButton
Check the VCM box, take out the styro
protection of the VCM, it is possible that
the PIN/ iButton may be misplaced, Although the
caught in between the styro or packed election may still
inside the other zip locks. continue, the
PIN/ iButton is Check the thermal paper compartment. It election cannot be
missing. is possible that the iButton is inside. closed if the PINs
If Chairman PIN/ iButton was lost, you are incomplete.
can use the 2 other Member PINs for Follow Chain of
Open Voting, and Close Voting. Escalation.
If Member/s PIN/ iButton was lost, you
can use Chairman’s PIN for Open Voting.
Verify the PINs against the paper wherein
the password is printed.
There is a possibility that there may be a Check if there is a
mistake in packaging. Try to key-in the “Wrong PIN”, in
Wrong PINs PIN from another VCM kit (where there is other precincts.
a “wrong PIN”, incidence). Follow Chain of
The iButton receptacle might have Escalation.
malfunctioned. Turn off the VCM for
about ten (10) seconds. Turn it on again.

VCM SCREEN DISPLAY
Check if there is a
There is a possibility that there may be a “The security key
The security key
mistake in packaging. Try to key-in the is not valid”, in
is not valid.
iButton from another VCM kit (where other precincts.
“Wrong iButton”
there is a “wrong iButton”, incidence). Follow Chain of
Escalation.
SD card
Turn off the VCM. Cut the tie wraps in the
If problem
SD card slots. Check if the SD cards are
There is no persists, please
in the slots. Push to eject the SD cards.
storage device. follow Chain of
Push to insert them again. Turn on the
Escalation.
VCM and proceed with the election.
Turn off the VCM. Cut the tie wraps in the If problem
Machine
SD card slots. Push to eject the SD cards. persists, please
initialization has
Push to insert them again. Turn on the follow Chain of
failed.
VCM and proceed with the election. Escalation.
If problem
Push the SD card inward. Gently pull it
SD cards cannot persists, please
out. If it will not eject. Push it inwards
be ejected. follow Chain of
again. Please do not pull it forcefully.
Escalation.
Backup Battery
If there is no
backup battery in
Check the kit. There must be one backup
Battery is other precincts.
battery per VCM. If it is not in the kit,
missing. Please follow
check other precincts.
Chain of
Escalation.
The backup battery icon is colored red.
There is a need to charge the battery.
If problem
However, when the backup battery is
Battery is persists, please
connected to the VCM, it will be charged,
drained. follow Chain of
but it may take some time.
Escalation.
Check the cable connections, make sure
that the terminals are tightly connected.

Backup Battery
Please follow
Battery is Disconnect the backup battery cables
Chain of
defective. from its connection to the VCM.
Escalation.
Check the cables. Check the terminal
If problem
connections. Make sure that the
Battery is not persists, please
connections are tight.
charging. follow Chain of
Borrow cables from another precinct.
Escalation.
Perform BATTERY test.
Ballot
Make sure that you are in the “OPEN”
state. Turn off the VCM, by following
If there is
Shutdown procedures. Then turn on the
Validate the discrepancy,
machine. It will issue a status report. This
number of ballots please follow
print out shows the number of ballots
cast. Chain of
cast. Validate it against the ballot counter
Escalation.
found in the lower left part of the LCD
screen.
Press RETURN (red) button. Insert a
different ballot. If the other ballot is valid,
validate the previous ballot that is being If there is
cast. Refer to the ballot ID. discrepancy,
Invalid ballot
Print a status report. Tap the iButton to please follow
detected.
the iButton receptacle. Go to the Utilities Chain of
Menu, choose Run Cleaning Sheet. The Escalation.
VCM will print a status report. Verify the
Polling Center against the ballot.
The ballot inserted is VERY crumpled or
the timing marks were fold.
The scanner self- Check for INK marks or smudges on the Please follow
diagnostic has top part of the ballot, just below the BEI Chain of
failed. signature box. This may cause the error. Escalation.
The BEI Chairman’s signature exceeded
on the defined areas.

Ballot
Tap the iButton, go to Utilities Menu, and
choose Scanner Diagnostics.
View the scanned ballot image (Top and
The scanner self- Bottom, Zoom In and Zoom Out) for Please follow
diagnostic has “Digital Lines”. Chain of
failed. Digital Lines – are vertical lines that is Escalation.
visible only on the scanned ballot image
as displayed on the screen but is not
visible on the ballot itself.
Paper inserted Ballot will be returned. Insert a different Please follow
was not an ballot. If the other ballot is valid, validate Chain of
original ballot. the previous ballot that is being cast. Escalation.
Feed another ballot on the ballot entry
slot. If VCM accepts other ballots, re feed
the first ballot. Follow Manual Procedure Please follow
Ballot is misread “Run Cleaning Sheet”. Chain of
If misread persists, use the cleaning Escalation.
sheet provided with the VCM Kit. Insert it
in the right orientation.

Thermal Printer
Make sure that the thermal paper
compartment is properly closed.
If a buzzing noise is produced, make sure If it will still not
If the Thermal
that the roll of thermal paper is tight. print, please
printer not
Check if the printable side of the thermal follow Chain of
printing.
paper is correctly placed. Follow Chapter Escalation.
6: Manual Procedures in Inserting the
Thermal Paper.
If print out is still
Printing out
Turn off the VCM. Turn it on again. It will the same, please
special
print a status report. follow Chain of
characters
Escalation.
Check the status of the VCM. It will not
print any Election Return (ER) if the
status is in “OPEN” state. Close the
If there will still be
election and follow Chapter 6: Manual
The report could no printout, please
Procedures in Generating of Additional
not be printed. follow Chain of
Election Results. Choose from either
Escalation.
National and/or Local Election Results.
Reports such as Statistical and Audit Log
Reports can be generated.

Chain of Escalation
Deployment of Contingency Unit
Operational and Security Concerns

WORKBOOK
Word Game

Spot the Difference

Matching Game

Crossword Puzzle

Sequence Game

Maze Game

ACTIVITIES TRACKING & ISSUES LOG

Activity Logs
VCM Serial Number
Activity/Phase Date Time Remarks
Attendance
Ballot Box Reception
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Activity Logs
VCM Serial Number
Attendance
VCM Reception
Installation and
Diagnostics
Open Voting
Close Voting &
Re-Zero
Sealing
ELECTION DAY (ED)
Attendance
Ballot Reception
Installation
Initialization
Open Voting
Close Voting
Transmission
Conclusion

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status: Replacement
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:
Issues Report
Date: Time:
VCM Serial No.:
Problem:
Action Taken:
Status:

Daily Attendance Report
Date: Time:
Technician’s Name:
FTS Election Day

Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Date: Time:
Activity:
Certified by BEI:
(Name & Signature)
Confirmed by
School Supervisor
(Name & Signature)
Attested by VCM
Coordinator:
(Name & Signature)

Principal Equipment Delivery
Date Time
TPL Name
Quantity Description Serial Number
Remarks
Delivered by TPL:
(Name & Signature)
Received by VCMT:
(Name & Signature)

Contingency Equipment Delivery
Date Time
TPL Name
Remarks
Delivered by TPL:
(Name & Signature)
Received by VCMT:
(Name & Signature)

Equipment Turn-over
Date Time
BEI Name
Remarks
Turn-over by VCMT:
(Name & Signature)
Received by BEI:
(Name & Signature)

Equipment Retrieval
Date Time
TPL Name
Remarks
Delivered by TPL:
(Name & Signature)
Received by VCMT:
(Name & Signature)

AFFIDAVIT OF FINAL PAYMENT
Payment Affidavit
The undersigned Technician (“Affiant”) has been employed by

_______________________________________________________
(name of contractor) to render technical support service for the
_________________________________________ (project name),
and is assigned to report to ________________________________
_____________________________________________ (polling
center name) at the City/Municipality of
__________________________________________, Province of
___________________________________________________,
Philippines.
The undersigned represent, warrant and affirm by signing this affidavit

that I have been paid the amount of PhP (________________.____)
as FULL PAYMENT of the salary and allowances due me for all
services rendered as specified in the signed contract.
IF YOU HAVE NOT BEEN PAID, DO NOT SIGN THIS AFFIDAVIT.
______________________________________
Name of Technician
(Signature over printed name)
Date and Time of Payment:

_____________________________________________

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VCM TECHNICIAN

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Final Testing and Sealing (FTS)

This activity is performed at least three (3) days before Election

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PRINTING THE ELECTION RETURNS

NO TRANSMISSION FOR FINAL TESTING AND SEALING

VALIDATION OF THE RESULTS

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FINAL TESTING AND SEALING (CONCLUSION)

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6:00 am VOTING PROCESS

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05:00 pm CLOSE VOTING

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PRINTING THE ELECTION RETURNS

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Direction-121° East Southeast (ESE) Elevation-60°

Step 8: Minimum signal strength of 50 dBHz is required for an

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o iSAVI Transmitting Device: (SIM is already inserted)

Step 1: Tilt the Terminal up or down in the direction of the flashing

o Audio Assisted Pointing Mode:

VCM Technicians Handbook Version 1.2 Page 18 of 85

NOTE: If there is no electricity, use the backup battery power.

PRINTING OF REMAINING ER, STATISTICS REPORT, AUDIT LOGS

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Write Protect data option:

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BALLOT BOX RECEPTION

INSTALLATION and DIAGNOSTICS

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FINAL TESTING AND SEALING (FTS)

IMPORTANT: If problem persists, call immediate Supervisor for assistance.

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IMPORTANT: If no reply received, resend the message. If problem persists, call

FREQUENTLY ASKED QUESTIONS:

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Deployment of Contingency Unit

Operational and Security Concerns

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