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emc284241 - Procedure for manually configuring Proxy ARP and fusing the File OE

to the Unified Domain(i.e., bypassing VIA)

Issue Need to complete set-up of the Unified system, and VIA does not work.

Environment EMC Software: VNX Operating Environment (OE) for Block 05.31.000.5.502 and
later
EMC Software: VNX Operating Environment (OE) for File 7.0.35.3 and later
EMC Software: VNX Operating Environment (OE) for File 7.1.47.5 and later
EMC Software: VNX Operating Environment (OE) for File 8.1.0.15 and later

EMC Hardwrae: VNX Unified/File


EMC Hardware: VNX Series with MCx
EMC Hardware: VNX5200
EMC Hardware: VNX5300
EMC Hardware: VNX5400
EMC Hardware: VNX5500
EMC Hardware: VNX5600
EMC Hardware: VNX5700
EMC Hardware: VNX5800
EMC Hardware: VNX7500
EMC Hardware: VNX7600
EMC Hardware: VNX8000

Feature: VNX Installation Assistant (VIA)


Feature: Proxy ARP service
Feature: Unisphere Domain

Cause Cannot get the VIA to run completely

Resolution Reference the following Knowledgebase Articles:

 77132 Rebuilding the VNX Unified/File domain for Block and File
components at File OE 7.0.35.3/05.31.000.5.502 and later if there are
issues that require rebuilding the Unisphere Domain

 14317 How to reset the VNX for File/Unified system back to a state where
the VNX Installation Assistant (VIA) can be rerun if you have had a VIA
issue and need to reset the system back to a state where you can rerun
the VIA

This solution is only intended as a method of last-resort when trying to set up and
initialize a Unified system. The goal is to end up with a system that is fully
functional and similarly configured as the VIA would do. This is not a solution
intended for wide-spread use to circumvent the VIA process.

Prerequisites

 Procedure is dependent on 7.0.35.3 or later.

 File OE is in a factory install state, meaning that it has been fresh installed,
and is "Waiting for VNX Installation Assistant to continue..." at the console
screen output.

 For dual Control Station systems, power off CS1 and unplug the AC power
cord (install CS1 separately afterwards).

Manual Unified Initialization Procedure

1. Connect a null modem serial cable to the serial console port on the
Control Station (port is located on the right side of the Control Station,
when viewed from the rear).

a) Launch Putty, select the Serial 'Connection Type', then click on


Category > Serial, and configure the Speed for 19200, and Flow Control to
None, leaving the other settings at the defaults.

b) Click Open™ to establish the serial connection.

c) If the following message is presented at the console, use "Shift + L"


keys to reach the login prompt:

Waiting for VNX Installation Assistant to continue.....

d) Log in as nasadmin user, then su to root

vnx5700 login: nasadmin


Password:
[nasadmin@vnx5700 ~]$ su
Password:
root@vnx5700 nasadmin]#

2. Manually start NAS Services.

# /sbin/service nas start

Note: Wait five minutes or more to make sure all services have started.
3. Go to the /etc/rc3.d directory, copy the S95cable_check file to
/home/nasadmin, then delete from /etc/rc3.d

# cd /etc/rc3.d
# cp -ip S95cable_check /home/nasadmin/
# rm S95cable_check
rm: remove regular file `S95cable_check'? y

4. Set the Control Station Hostname, IP Address, Gateway, DNS settings (if
applicable), and NTP settings using nas_cs:

a) # nas_cs -set -hostname vnx5700 -ip4address 10.240.161.199 -ip4netmask


255.255.255.0 -ip4gateway 10.240.161.1 -dns_domain <fqdn_name>
-search_domains <fqdn_name> -dns_servers 10.240.161.100 -ntp_servers
10.240.161.100

b) Update the Control Station profile

# /nas/bin/nas_cel -update id=0

operation in progress (not interruptible)...


id =0
name = vnx5700
owner = 0
device =
channel =
net_path = 10.240.161.199
celerra_id = FNM001049000652007

Note: The nas_cs script also updates the /etc/hosts file with the Control
Station hostname and IP address.

c) Reset the security lockbox on the Control Station:

# /nas/sbin/cst_setup -reset

5. Reboot the Control Station, then verify the Hostname and IP settings.

6. Set up the Proxy ARP service on the Control Station:

# /nas/sbin/clariion_mgmt -start -spa_ip 10.240.161.200 -spb_ip 10.240.161.201

Note: If the clariion_mgmt -start fails to complete, and complains about security
not being setup, refer to KB article 77132 for rebuilding the security domain. Once
the Unified domain is healthy and confirmed, rerun the clariion_mgmt
-start command with the "-retry" switch at the end

# /nas/sbin/clariion_mgmt -start -spa_ip 10.240.161.200 -spb_ip 10.240.161.201


-retry

7. Verify connectivity to the storage processors (SPs).

# /nas/sbin/navicli -h 10.240.161.200 domain -list

IP Address: 10.240.161.201
Name: spb_c5700
Port: 80
Secure Port: 443
IP Address: 10.240.161.200 (Master)
Name: spa_VNX5700
Port: 80
Secure Port: 443

# /nas/sbin/navicli -h 10.240.161.201 domain -list

8. Fuse the File Control Station to the VNX Domain.

a) # /nas/http/webui/bin/domain_admin -i 10.240.161.200 -->Or try


without the "-i" switch

b) # /nas/sbin/navicli -h 10.240.161.200 domain -messner -add -system


10.240.161.199

Note: This step may fail if the Unisphere domain has not been recreated in
conjunction with previous troubleshooting steps. To create the Unisphere Domain
in preparation for fusing the File OE to the domain, use the following command:

# /nas/sbin/navicli -h 10.240.161.200 security -adduser -user sysadmin


-password sysadmin -scope 0 -role administrator -type system

c) # /nas/http/bin/set_passphrase
Set Domain Passphrase.
(passphrase=TJFLU4N139NQC4Y5HOA4SR7A3OSS8E32)

# /nas/sbin/cst_setup -getKey domain


TJFLU4N139NQC4Y5HOA4SR7A3OSS8E32

d) Verify that the Control Station domain files were created, and that the
CS is listed in the array domain.

# ls -la /nas/http/domain
-rw-r--r-- 1 apache apache 67 Dec 16 13:00 domain_list
-rw-r--r-- 1 apache apache 2360 Dec 16 13:00 domain_log
-rw-r--r-- 1 apache apache 129 Dec 16 13:00 domain_master
-rw-r--r-- 1 apache apache 5636 Dec 16 13:00 domain_provider_xml
-rw------- 1 apache apache 56 Dec 16 13:00 domain_users
-rw-r--r-- 1 apache apache 0 Dec 16 12:24 lock_file
# /nas/sbin/navicli -h 10.240.161.200 domain -list
Node: c5700
IP Address: 10.240.161.201
Name: spb_c5700
Port: 80
Secure Port: 443
IP Address: 10.240.161.200 (Master)
Name: spa_VNX5700
Port: 80
Secure Port: 443
IP Address: 10.240.161.199
Name: control_station
Port: 80
Secure Port: 443

9. Launch Unisphere, log in, and Verify that both File and Block menus are
available.

10. Set the Unified flag on the Control Station (if required).

# /nas/sbin/nas_hw_upgrade -fc_option -enable

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