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1.

Types of initiatives ​(Examples are prior to launch of NeGP)


a. Govt to Citizen
i. Computerization of Land Records - Not properly implemented
1. Bhoomi Project, Karnataka - Online delivery of land records
2. Gyandoot, MP - Service Delivery initiative
3. Lokvani, UP - Service delivery
4. Project FRIENDS, Kerela
5. e-mitra, Rajasthan
6. eseva, Andhra Pradesh
ii. Revenue Administration through Computerized Energy Billing, Bihar
iii. Admission to Professional Colleges
b. Govt to Business
i. e-Procurement Project, AP, Gujarat
ii. MCA 21 (Ministry of Corp Affairs mission 21)
c. Govt to Govt ( Online data-capturing and central consolidation)
i. Khajane Project, Karnataka - State treasury
ii. SmartGov, Andhra - Coordination btw depts

2. OECD - Four Stages of e-Governance


a. Information - putting info on websites
b. Interaction - citizen inquiry of processes
c. Transaction - allow online payments
d. Transformation - citizen transformation in governance through ICT

3. Government Process re- engineering - ​National Kowledge Commission


a. Redesign of govt process rather than mere computerization of records and
systems
b. Citizen centricity
c. Reduce number and time taken in steps
d. Example : ​BPR project from Income Tax dept announced in 2006 budget speech

4. Mission Mode Projects


a. Centre MMPs
i. MCA 21
ii. Pension
iii. Income Tax
iv. Passport, Visa & Immigration
v. Central Excise
vi. Banking
vii. UID
viii. Insurance
b. Integrated MMPs
i. CSC - Common Service Centres esp in Rural Areas
ii. e-Courts
iii. e- Trade
iv. India Portal - Single Window Access to information
v. National Service Delivery Gateway
vi. e - Biz
vii. e - Procurement
c. State MMPs
i. Land Records
ii. Road Transport
iii. Agriculture
iv. Police
v. Treasuries
vi. Municipalities
vii. e- District
viii. Commercial Taxes
ix. Gram Panchayats
x. Employment Exchanges

5. Optimizing e-Governance
a. Building a congenial environment
b. Identification of e-governance projects and prioritisation
c. Business Process Re-engineering
d. Capacity Building and creating awareness
e. Developing technological solutions - ​enterprise architecture
f. Planning and project management in implementation
g. Monitoring and evaluation
h. Institutional framework for coordination and sharing of resources
i. PPP
j. Regulatory / Legal structure
i. Defines e-gov
ii. parliamentary oversight
iii. mechanism for coordination btw govt org
iv. financial arrangements
v. Digital Security
vi. Selection and adoption of international standards
k. Knowledge Management
Knowledge management​ (​KM​) comprises a range of strategies and practices used in
an organisation to identify, create, represent, distribute, and enable adoption of insights
and experiences