Communication Skills
NOTE: Many soft skills fit into multiple clusters. For example, conflict management is part of
teamwork, leadership, problem solving, and communication. If you find yourself thinking, “This
skill could be or should be part of a different cluster,” you are probably right.
1. Soft skills are also known as: character skills, character strengths, interpersonal skills,
noncognitive skills, people skills, performance values.
2. Introductory video series on soft skills: What Are Soft Skills and How Can They Give You
A Competitive Advantage?
3. To suggest edits or additions please let me know on LinkedIn, Twitter, Facebook, or
Google+.
4. Sources for this list are either cited (linked to) throughout or listed at the bottom of this
page.
communication skills
Communication
Negotiation
Public Speaking
Rapport
Storytelling
Detailed definitions, behavioral indicators, and tips on Decision Making & Problem
Solving Skills cluster page.
Creativity
Critical Thinking
Decision Making
Innovation
Problem Solving
Resourcefulness
Collaboration
Cooperation
Dependability
Diversity
Teamwork
Team Oriented
Team Player
Adaptability
Attitude
Character
Character Strengths
Compassion
Concentration
Conscientiousness
Curiosity
Creativity
Diligence
Empathy
Enthusiasm
Flexibility
Focus
Grit
Initiative
Integrity
Optimism
Organizational skills
Perseverance
Persistence
Personal Responsibility
Resilience
Self-Control
Self-Discipline
Self-Regulation
Time Management
Work ethic
Conflict Management
Conflict Resolution
Influence
Leadership
Leadership Agility
Persuasion
Selling
Talent Management
Team Building
Action step
Active Learning
Behavioral Indicators
Coaching
Competitive Advantage
Customer Service
Deliberate Practice
Determination
Ethics
Executive Functions
Fail-Forward
Global Competence
Goal setting
Interpersonal
Intrapersonal
Mentoring
Motivation
Networking
Noncognitive skills
People skills
Performance values
Personal Branding
Personal Development
Personal Effectiveness
Personality
Philosophy
Professional Development
Pro-Social Behavior
Self-Efficacy
Self-Improvement
Self-Reflection
Social Responsibility
Volition
Willpower
Youth Development