EDUCATION
Salt Lake Community College Taylorsville, UT
Associate of Science, Psychology August 2018
Honors
Salt Lake Community College Taylorsville, UT
Associate of Science, Business Spring 2019
▪ GPA: 3.32
EXPERIENCE
CaptionCall Salt Lake City, UT
Bilingual Captioning Agent February 2017 – Present
▪ Listen to phone calls and provide real-time verbatim captioning in both English and Spanish for
hearing impaired individuals
▪ Consistently demonstrate the ability to maintain the required 96% caption accuracy rate by
passing weekly test calls
▪ Regularly work extended shifts in order to alleviate high call volume
OTHER EXPERIENCE
M.E.S.A. West Valley City, UT
Club Member Fall 2011 – Spring 2013
▪ Demonstrated teamwork in statewide competitions by providing solutions to complex problems
within the fields of math, science, and engineering
SKILLS
▪ Proficient at typing (75+ WPM) and using Microsoft Word, PowerPoint, Excel, and Outlook
▪ Fluent in Spanish
INTERESTS
▪ Playing tennis, creative writing, learning foreign languages, and do-it-yourself projects