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  • Contact Centre Dashboard Drop 2 Project Analysis and Design

    Diunggah oleh

    Nirmala Balakrishnan
    17 tayangan8 halaman
    This document outlines the project timeline for the Contact Centre Dashboard Drop 2 Project. It includes the project activities from April 2018 through the end of the warranty period in June 2018. Key activities included user requirements analysis, integration design, application build, testing, and deployment. Stages included analysis, design, build, testing, and deployment.

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    This document outlines the project timeline for the Contact Centre Dashboard Drop 2 Project. It includes the project activities from April 2018 through the end of the warranty period in June 2018. Key activities included user requirements analysis, integration design, application build, testing, and deployment. Stages included analysis, design, build, testing, and deployment.

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai XLSX, PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    17 tayangan8 halaman

    Contact Centre Dashboard Drop 2 Project Analysis and Design

    Diunggah oleh

    Nirmala Balakrishnan
    This document outlines the project timeline for the Contact Centre Dashboard Drop 2 Project. It includes the project activities from April 2018 through the end of the warranty period in June 2018. Key activities included user requirements analysis, integration design, application build, testing, and deployment. Stages included analysis, design, build, testing, and deployment.

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai XLSX, PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    dari 8

    Eu Jian

    Legend

    B - Build
    Haslinda

    D - Design
    A - Analyse

    BIF(P) - Pre BIF


    SIT - SIT Execution
    SIT(S) - SIT Strategy

    UAT(S) - UAT Signof


    UAT - UAT Execution

    UAT(B) - UAT Briefing


    Project

    SIT(TC) - SIT Test Case


    I - Impact Assessment

    BP - Babysitting Period
    BIF(S) - BIF Submission

    DP - Deployment Package
    UAT(SR) - UAT Slide Review

    WT - Walkthrough with BI DEV


    Contact Centre Dashboard Drop 2
    User Req Analysis, IM Source Analysis 20-Apr 18
    21-Apr 18
    22-Apr 18
    User Req Analysis, IM Source Analysis 23-Apr 18
    User Req Analysis,IM Source Analysis 24-Apr 18
    IM Source Analysis 25-Apr 18
    Manual Source Analysis, CC DM 26-Apr 18
    Manual Source Analysis, CC DM 27-Apr 18
    28-Apr 18
    29-Apr 18
    Manual Source Analysis, CC DM
    AL

    30-Apr 18
    01-May 18
    Genesys Source Analysis, Manual Source Analysis
    CC Integration Design, Data Model Design (Build ETL
    & Generate QVD) 02-May 18

    Genesys Source Analysis


    CC Integration Design 03-May 18
    W - Warranty Ends
    DR - Draf
    R - Review
    Genesys Source Analysis
    CC Integration Design 04-May 18

    05-May 18
    06-May 18
    CC Application Design & Build 07-May 18
    CC Application Design & Build 08-May 18
    09-May 18
    CC Application Design & Build

    AL AL
    10-May 18
    CC Application Design & Build 11-May 18
    12-May 18
    13-May 18
    CC Application Design & Build 14-May 18
    15-May 18
    16-May 18
    17-May 18
    18-May 18
    19-May 18
    20-May 18
    21-May 18
    22-May 18
    23-May 18
    24-May 18
    25-May 18
    26-May 18
    27-May 18
    28-May 18
    29-May 18
    30-May 18
    31-May 18
    01-June 18
    02-June 18
    03-June 18
    04-June 18
    05-June 18
    06-June 18
    07-June 18

    AL
    08-June 18
    09-June 18
    10-June 18

    AL
    11-June 18

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