FSHN 492: FIELD EXPERIENCE

Learning Plan
Your name: Lauren Ikeda
Site: The Villas

Completion Level of
Learning Objectives Actions Planned Indicators of Achievement Date Achievement
To improve management/leadership (Lead) To learn what do in certain (Lead) Able to lead the staff when 03/08/19 100%
skills in help order to steer my situations when the manager or the manager or supervisor is not
co-workers in the right direction. supervisor is not available. Know who available and resolve any problems
to contact if something emergent comes the staff or guest may have.
along. To be calm in situations and
resolve problems logically.
To learn more about food service to (Lead/aide) Learn about the companies (Lead/aide) Able to properly check 03/08/19 100%
become more knowledge about food labeling process so I am able to label all and log fridge/freezer/cold
service in the future and to comply by food correctly. When I first come in to food/drink temperatures. Able to
the company’s policies. check all fridges, walk-in, and freezer properly label cold foods, drinks,
are to temp and log it. To follow the and hot foods. Able to prep both
production guide to prepare all of the cold and hot food productions. Able
correct foods for trayline. And to learn to check in received/ordered foods
how to check in foods that come to the and properly put them away.
kitchen and learn what to do if I do not
see the product.
To improve my time management skills (Aide) Ensure I am starting/finishing my Able to accomplish all of my tasks 03/22/19 100%
in order to complete my job effectively prep at a reasonable time to start/end within my given work time (8 or 10
and efficiently every work day. tray line on time. Ensure I am done with hours)
all tasks in my job description before I
done with my shift.
(Lead) To start seeing guest as early as
I can for meal preferences for the next
day since they may have therapy,
appointment, or have HD. As well as

manage my time well around the arrival
of a new admission.
To improve my communication skills (Staff) To double check and make sure
with my staff and guests at the VIllas by they understand what I am saying
always through using non-verbal cues, through verbal and visual
verbal, and visual communication. communication. And to answer any
questions they may have. (Guest) To
take my time when speaking to the
guest to ensure they fully understand
the meals they will be receiving the next
day as well as listening to their meal
preferences.
To improve my customer service skills (Lead) Learn how to handle different
with the guest at the Villas through situations with an array of people.
interpersonal skills of every interaction. Listen to the concerns of the guest and
answer any question with as much
knowledge as I can. Overall be friendly
and respectful to the guest.
To improve my MS Excel skills (Lead) To learn how to effectively and
whenever I am PM lead to print the next efficiently use Excel.
day productions correctly and in a
readable fashion.
To prepare RD assessments accurately (Intern) Learn what information the RD
so the RD will be able to save time and needs for their assessments, how to
use the work I prepared for them. print the assessments in the way the
RD wants, and how to enter the
information properly.
To communicate to the class about my Keep weekly journal; write outline; write
field experience through weekly journals, and present paper
final paper, and oral presentation about
my experience by the end of the
semester.
FSHN 492: FIELD EXPERIENCE
(Staff) Able to effectively 03/22/19
communicate with the staff about
change in diet, new admissions, or
sudden changes from the guest.
(Guest) To the guest able to
100%
communicate effectively about
meals for the following day as well
as guest preference of food.
(Lead) All guests are satisfied with 03/22/19 100%
their meals and service.
(Lead) All productions are 02/22/19 100%
made/printed accurately, properly,
readable for my staff.
(Intern) Able to prep assessments of 02/22/19 100%
admissions/ 5 days/ 14 days/ 30
days for the RD.
I will have written a field report and 04/20/19 100%
be able to share my field experience
via an oral report.