GJQ6101 Supervisor Gemstone Processing V1 12 03 2018 PDF

Qualifications Pack for Supervisor – Gemstone Processing
QUALIFICATIONS
c* PACK - OCCUPATIONAL STANDARDS
FOR GEMS AND JEWELLERY INDUSTRY
CONTENTS
1. Introduction and Contacts……[P1]
2. Qualifications Pack……….……...[P3]
3. Glossary of Key Terms …………[P4]
4. OS Units……………………..…….….[P6]
5. Annexure: Nomenclature for QP & OS.[P40]
 OS describe what 6. Assessment Criteria……………….[P42]
individuals need
to do, know and
understand in
order to carry out
a particular job Introduction
role or function
Qualifications Pack – Supervisor - Gemstone Processing
 OS are (Electives: Supervisor – Rough Cutting / Supervisor – Shaping
performance /Supervisor – Faceting & Polishing)
standards that
individuals must ) SECTOR: GEMS & JEWELLERY
achieve when
carrying out SUB-SECTOR: Gemstone Processing
functions in the
workplace, OCCUPATION: Supervision
together with
REFERENCE ID: G&J/Q6101
specifications of
the underpinning ALIGNED TO: NCO-2015/ NIL
knowledge and
understanding Brief Job Description: The individual at work is in-charge of supervising the day-
to-day work flow and processes of their respective departments. The individual is
responsible for planning equipment, material and manpower requirements to
Gem and Jewellery Skill execute orders. Also, responsible for maintaining process parameters, conducting
Council of India, 3rd quality checks of final product to ensure quality standards as per specifications.
floor, BFC building, Delegates work or tasks to subordinates, trains, educates and instructs about the
SEEPZ, Andheri East, job to be performed on a daily basis, carries out performance appraisal, resolves
Mumbai - 400096 issues related to processes and subordinates. Maintains safe and healthy working
environment on the shop floor and maintains records related to production.
E-mail: ceo@gjsci.org
1
Elective 1 - Supervisor - Rough Cutting:

The Rough-cutting Supervisor is in-charge of supervising the day-to-day work flow
and processes of the rough cutting department.
Elective 2 - Supervisor - Shaping:

The Shaping Supervisor is in-charge of supervising the day-to-day work flow and
processes of the pre-forming or pre-shaping and final shaping departments.
Elective 3 - Supervisor – Faceting & Polishing:

The Faceting and Polishing Supervisor is in-charge of supervising the day-to-day
work flow and processes of the faceting and polishing department.
Personal Attributes:
The job requires the individual to have: ability to plan and prioritize,
proactiveness, good diagnostic skill to spot and correct errors, seek continual
improvement and good decision making. Good in interpersonal skill,
approachable and a good listener to manage team’s grievances.
2
Qualifications Pack Code G&J/Q6101

Job Role Supervisor – Gemstone Processing
Credits (NSQF) TBD Version number 1.0
Job Details
Sector Gems & Jewellery Drafted on 28/08/2016

Sub-sector Gemstone Processing Last reviewed on 08/03/2018
Occupation Supervision Next review date 08/03/2022
NSQC Clearance on* DD/MM/YYYY
*only after clearance from NSQC
Supervising the functions of their respective departments in

Role Description gemstone processing industry e.g. rough cutting, shaping,
faceting & polishing departments
NSQF level 5
Minimum Educational Qualifications* 8th Standard
Maximum Educational Qualifications* Not applicable
Training
Basic computer knowledge
(Suggested but not mandatory)
Minimum job entry age 23 years
Experience 3 years minimum in relevant department
Compulsory:
1. G&J/N5202 Deal with supervision of the respective
department in Gem and Jewellery Industry
2. G&J/N9901 Coordinate with others
3. G&J/N9902 Maintain health and safety at workplace
Electives (mandatory to select at least one):

Applicable National Occupational
Elective 1. Supervisor – Rough Cutting
Standards (NOS) 1.1 G&J/N6101 Supervise Rough cutting operations
Elective 2. Supervisor – Shaping

2.1 G&J/N6102 Supervise doping, pre-forming or pre-shaping
and final shaping operations
Elective 3. Supervisor – Faceting & Polishing

3.1 G&J/N6103 Supervise Faceting & Polishing operations
Performance Criteria As described in the relevant OS units
3
Keywords /Terms Description

Sector Sector is a conglomeration of different business operations having similar
business and interests. It may also be defined as a distinct subset of the economy
Definitions
whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and
interests of its components.
Occupation Occupation is a set of job roles, which perform similar/ related set of functions
in an industry.
Job role Job role defines a unique set of functions that together form a unique
employment opportunity in an organization.
Occupational Standards OS specify the standards of performance an individual must achieve when
(OS) carrying out a function in the workplace, together with the knowledge and
understanding they need to meet that standard consistently. Occupational
Standards are applicable both in the Indian and global contexts.
Performance Criteria Performance criteria are statements that together specify the standard of
performance required when carrying out a task.
National Occupational NOS are occupational standards which apply uniquely in the Indian context.
Standards (OS)
Qualifications Pack (QP) QP comprises the set of OS, together with the educational, training and other
criteria required to perform a job role. A QP is assigned a unique qualifications
pack code.
Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted
by an ‘N’
Unit Title Unit title gives a clear overall statement about what the incumbent should be
able to do.
Description Description gives a short summary of the unit content. This would be helpful to
anyone searching on a database to verify that this is the appropriate OS they are
looking for.
Scope Scope is a set of statements specifying the range of variables that an individual
may have to deal with in carrying out the function which have a critical impact
on quality of performance required.
Knowledge and Knowledge and understanding are statements which together specify the
Understanding technical, generic, professional and organizational specific knowledge that an
individual needs in order to perform to the required standard.
Organizational Context Organizational context includes the way the organization is structured and how
it operates, including the extent of operative knowledge managers have of their
relevant areas of responsibility.
Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific
designated responsibilities.
Core Skills/ Generic Core skills or generic skills are a group of skills that are the key to learning and
Skills working in today’s world. These skills are typically needed in any work
environment. In the context of the OS, these include communication related
skills that are applicable to most job roles.
4
Keywords /Terms Description

NOS National Occupational Standard(s)
Acronyms
NSQF National Skills Qualifications Framework

QP Qualifications Pack
5
G&J/N5202 Deal with supervision of the respective department in Gems & Jewellery
Industry
----------------------------------------------------------------------------------------------------------------------------- ---------------
Overview
This unit is about supervision of the respective department in a manufacturing unit consisting
of numerous departments of Gemstone Processing.
6
Industry
Unit Code G&J/N5202
Unit Title
National Occupational Standard
Deal with supervision of the respective department in Gems & Jewellery Industry
(Task)
Description This OS unit is about supervising the respective departments to achieve the
desired quality in the set time frame within the selected department
Scope This unit/task covers the following:
 Communicating with team and management
 Planning production process
 Technical competence
 Sharing of knowledge and team work
 Training and development of workers
 Maintaining workers discipline and productivity
 Process compliance
Performance Criteria(PC) w.r.t. the Scope

Element Performance Criteria
Communicating with To be competent, the user/individual on the job must be able to:
team and management PC1. give instructions and orders based on ability to demonstrate the work
process and the safety measures to be taken during work process
PC2. give instructions based on theoretical knowledge during the
demonstration
PC3. plan all the instructions on paper and answers to the questions before
issuing instructions
PC4. ensure all the queries are answered raised by the worker
PC5. give instructions based on authority of knowledge
PC6. give appropriate instructions and feedback to different levels of workers
PC7. ensure the health and safety of the workers
PC8. inform workers about any known workplace hazards, existing controls for
those hazards and workplace safe work practices
PC9. involve workers in the process of hazard identification and controls
PC10. ensure all workers have proper training and equipment for the job they
are expected to do
PC11. ensure the workers conduct is disciplined, so does not affect team and
management
Planning the production PC12. study the given information like design details, target dates, quantity to
process be achieved in desired time frame, material availability, machinery and
available quality of output expected from department
PC13. develop work priorities
PC14. prepare a production plan taking into consideration all the variables and
coordinate different orders with team
7
Industry
PC15. maintain a track of each order status

PC16. discuss this production plan with the management and seek their consent.
PC17. controlling and regulating work in progress
PC18. check on physical accomplishments ( number of pieces, in specific time, in
a certain quality)
Technical competence PC19. update technical skills based on the changing environment
PC20. ensure and monitor safe work practices
PC21. implement continuous improvements
Sharing knowledge and PC22. share your technical knowledge with the workers
team work PC23. judge the capacity of the worker for accepting and accomplishing
responsibility and making a progression plan for them
PC24. develop effective relationships
PC25. resolve conflict within the team members
Training and PC26. provide technical training related to respective processes to workers
development PC27. provide training on correct use and handling of machinery and equipment,
chemicals and other inflammable chemicals in manufacturing
PC28. make the team more efficient by providing training on best bench work
practices
Maintaining workers PC29. check with management and human resource for guidelines and form for
discipline and disciplinary action
productivity PC30. describe the performance problems and review past discussions and
reminders
PC31. ask for explanations for the situation and listen openly to the employee’s
response
PC32. indicate what kind of disciplinary action you must take, and explain why
PC33. discuss and agree on ways to improve the worker’s performance and set a
follow up date
PC34. ask the employee to summarize the discussion in order to find out
whether he takes the situation seriously and whether he understood the
problems
PC35. motivate workers to work efficiently and maintain individual productivity
records
Process compliances PC36. comply with relevant legislation, standards, policies and procedures
PC37. avoid disclosing “confidential information” provided by the company
either orally or in writing marked as confidential
PC38. be aware of the liabilities out of loss, theft, or inadvertent disclosure of
confidential information
8
Industry
Knowledge and Understanding (K)

A. Organizational The user/individual on the job needs to know and understand:
Context KA1. company’s policies on: salaries and wages, incentive system, delivery
(knowledge of the standards, safety and hazards, integrity and Intellectual Property Rights,
and personnel management
company/organisation
KA2. work flow involved in that particular subsector
and its process) KA3. management of worker, quality and productivity
KA4. stock management process
KA5. conflict resolution and problem solving
KA6. performance appraisal system of the company
KA7. reporting structure
B. Technical Knowledge The user/individual on the job needs to know and understand:
KB1. understanding of the properties of the metals
KB2. potential work hazards while using chemicals, high speed machines,
lapping and ultrasonic machines
KB3. uses of different types of tools, consumables and machines in jewellery
manufacturing processes/diamond processing/gemstone processing/
handmade jewellery manufacturing
KB4. quality standards as per company’s guidelines
KB5. uses of different types of tools for different end results
KB6. documenting the account of gems and jewellery and pieces
Skills (S) [Optional]

A. Core Skills/ Generic Writing Skills
Skills The user/ individual on the job needs to know and understand how to:
SA1. document work flow, quality standards and outcomes as per company
policy
SA2. document losses in respective production process as per the parameters
set by the company
Reading Skills
SA3. read company rules and compliance documents required to complete the
work
SA4. read notes, designs and instructions in terms of concerned department
processes
SA5. read design in terms of planning processes
9
Industry
Oral Communication (Listening and Speaking skills)
SA6. understand the work output requirements from superiors

SA7. distribute work according to expertise of worker
SA8. give appropriate instructions and feedback to different levels of workers
SA9. educate about safety and work hazards
SA10. educate about use of protective clothing such as flame proof aprons, ear
defender plugs, safety boots, visors and masks.
SA11. train on productivity and correct steps to follow on the job
SA12. motivate workers to work as a team, share workload and deliver on time
SA13. assess worker requirements in terms of training, tools, machinery,
workspace and other facilities
SA14. appraise based on company’s standards and workers’ performance
SA15. encourage workers to multi-task and work on different processes
SA16. resolve inter-personal conflicts between workers and co-workers
B. Professional Skills Decision Making
The user/ individual on the job needs to know and understand how to:
SB1. decide on allocation of work to workers based on their skills
Plan and Organize
SB2. plan all the instructions on paper and answers to the questions before
issuing instructions
SB3. plan and organize for tools and consumables as per the production
schedule
Customer Centricity
N.A.
Problem Solving
SB4. minimize defects in the process
SB5. reduce departmental losses/rejections
SB6. resolve issues in the department to achieve set targets
SB7. resolve problems related to workers and their productivity
Analytical Thinking
SB8. improve productivity and increase efficiency based on past working
experience
Critical Thinking
SB9. the user/individual on the job needs to know and understand how to: use
logic and reasoning to identify the probable solutions for minimizing
defects during their departmental process
10
Industry
NOS Version Control
NOS Code G&J/N5202

Industry Gems &Jewellery Drafted on 28/08/2016
Industry Sub-sector Diamond Processing Last reviewed on 08/03/2018
11
G&J/N9901 Coordinate with others
------------------------------------------------------------------------------------------------------------------------------------ --------
Overview
This unit is about team work and communication with colleagues or clients. It determines the
coordination capability of an individual to work as a team member, share work and multi-
task in order to achieve the deliverables as per schedule.
12
Unit Code G&J/N9901

Unit Title
Coordinate with others

(Task)
Description This OS unit is about communicating with colleagues, seniors and outside parties in
order to achieve the deliverables on schedule
 Interacting with supervisor
 Interacting with colleagues within and outside the department
 Interacting with outside parties

Interacting with To be competent, the user/individual on the job must be able to:
supervisor PC1. coordinate for receiving work instructions and raw materials from reporting
supervisor
PC2. communicate to the reporting supervisor about process flow improvements,
product defects received from previous process, repairs and maintenance of
tools and machinery as required
PC3. communicate to reporting supervisor about operation details and hazards
PC4. interact with supervisor regarding compliance of company policies and rules
Interacting with PC5. coordinate with colleagues to share work, as per the workload in order to
colleagues within and achieve team goals
outside the PC6. communicate and discuss work flow related difficulties in order to find
department solutions with mutual agreement
PC7. coordinate and receive feedback from quality control department
PC8. resolve conflicts by communicating with colleagues and other departments
PC9. coordinate with colleagues regarding multitasking in other departments as
per the requirements
Interacting with PC10. adhere to nondisclosure policy of the company in all outside coordination
outside parties

Context KA1. company’s policies on: preferred language of communication, reporting and
(knowledge of the escalation policy, quality delivery standards and personnel management
company/organisation KA2. company’s policies on non-disclosure of “confidential information” provided
and its process) by the company either orally or in writing marked as confidential
KA3. liability arising out of loss, theft or inadvertent disclosure of confidential
information
13
B. Technical The user/individual on the job needs to know and understand:

Knowledge KB1. various categories of people that one is required to communicate and
coordinate within the organization
KB2. importance of effective communication in the workplace like expressing and
addressing grievances appropriately and effectively
KB3. importance of teamwork in organization and individual success
KB4. various components of effective communication
KB5. barriers to effective communication
KB6. common reasons for interpersonal conflict
KB7. what constitutes disciplined behavior for a working professional
A. Core Skills/ Writing Skills
Generic Skills The user/ individual on the job needs to know and understand how to:
SA1. write instructions, remarks, job sheets, basic information, technical details
etc. in preferred local language of communication and English
Reading Skills
SA2. read preferred language of communication as prescribed by the company

SA3. read job sheets and interpret technical details mentioned in the job sheet
SA4. discuss task lists, schedules, and work-loads with co-workers

SA5. be a good listener
SA6. be effective in communicating the issues faced, to the supervisor
SA7. avoid using jargon, slang or acronyms when communicating
The user/individual on the job needs to know and understand:
SB1. spot and communicate potential areas of disruptions in the work process and
report the same
SB2. report supervisor or deal with a colleague individually, depending on the type
of concern
Plan and Organize
SB3. to plan work for maximum productivity
SB4. to plan and organize the schedule for maintenance of tools and machines
Customer Centricity
SB5. convey accurate information to relevant internal as well as external
customers
14
Problem Solving
SB6. how to handle critical situations caused due to communication issues at
workplace and solve problems without blaming others
Analytical Thinking
SB7. analyse the work processes by interacting with others and adopting best
practices
SB8. use prior experience to observe and reflect for development of ideas
Critical Thinking
SB9. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s)
SB10. deal with clients lacking the technical background to solve the problem on
their own
SB11. spot process disruptions and delays and report and communicate with
solutions
SB12. identify immediate or temporary solutions to resolve delays
SB13. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
15
NOS Version Control
NOS Code G&J/N9901

16
G&J/N9902 Maintain health and safety at workplace
----------------------------------------------------------------------------------------------------------------------------- ---------------
Overview
This unit is about commitment towards reporting potential hazards, taking preventive
measures to avoid accidents at work place, to maintain health and safety of self and
colleagues.
17
Unit Code G&J/N9902

Unit Title
Maintain health and safety at workplace

(Task)
Description This OS unit is about being aware of, communicating and taking steps towards
minimizing potential hazards and dangers of accidents on the job and maintaining
health and safety at workplace
 Health and safety in work area
 Fire safety
 Emergencies, rescue and first aid procedures

Health and safety in To be competent, the user/individual on the job must be able to:
work area PC1. identify and use appropriate protective clothing/equipment for specific
tasks and work
PC2. identify hazardous job activities in his/her job and communicate the
possible causes of risks or accidents in the workplace
PC3. carry out safe working practices while dealing with hazards to ensure
safety of self and others
PC4. identify and avoid doing any tasks or activities in a wrong posture
PC5. practice appropriate working postures to minimise occupational health
related issues
Fire safety PC6. use the appropriate fire extinguishers on different types of fire
PC7. demonstrate rescue techniques applied during fire hazard
PC8. demonstrate good housekeeping in order to prevent fire hazards
PC9. demonstrate the correct use of any fire extinguisher
Emergencies, rescue and PC10. provide appropriate first aid procedure to victims wherever required eg.in
first aid procedures case of bleeding, burns, choking, electric shock etc.,
PC11. respond promptly and appropriately to an accident or medical emergency
PC12. participate in emergency procedures such as raising alarm, safe
evacuation etc.,

Context KA1. company’s policies on: safety and hazards and personnel management
(knowledge of the KA2. names and location of documents that refer to health and safety in work
place
and its process)
18
KB1. meaning of “hazards” and risks
KB2. health and safety hazards commonly present in the work place and related
precautions
KB3. various dangers associated with use of electrical equipment
KB4. preventative and remedial actions to be taken in case of exposure to toxic
material
KB5. methods of accident prevention
KB6. how different chemicals react and the related hazards
KB7. how to use machines and tools without causing any accident
KB8. importance of using protective clothing/ equipment while working
KB9. precautionary activities to prevent the fire accident
KB10. various causes of fire
KB11. techniques of using different fire extinguishers
KB12. different materials used for extinguishing fire
KB13. rescue techniques applied during a fire hazard
KB14. various types of safety signs and their meaning
KB15. appropriate basic first aid treatment relevant to different condition e.g.
bleeding, minor burns, eye injuries etc.,
KB16. casualty lifting in case of an accident caused to a person
A. Core Skills/ Generic Writing Skills
Skills The individual on the job needs to know and understand how to:
N.A.
Reading Skills
SA1. read and comprehend basic content to read labels, charts, signage
SA2. read and comprehend basic English to read manuals of operations
SA3. communicate effectively the risk of not following safety measures

The user/individual on the job needs to know and understand:
SB1. respond to emergencies/accidents, by taking an appropriate and timely
decision.
Plan and Organize
SB2. organize work schedule, work area, tools, equipment and material to
minimize health and safety risk
Customer Centricity
N.A.
Problem Solving
19
SB3. ensure appropriate action in case of any emergencies, accidents or fire at

the work location
Analytical Thinking
SB4. analyze untoward incidents from the past and implement correct use of
machines, tools or hazardous chemicals
Critical thinking
SB5. critically analyze the processes carried out by self and by colleagues in the
department to spot potential hazards and safety issues
20
NOS Version Control
NOS Code G&J/N9902

21
G&J/N6101 Supervise rough cutting operations
----------------------------------------------------------------------------------------------------------------------------- ---------------
Overview
This unit is about supervising the rough gemstone cutting activities by instructing, educating
and training in order to achieve the planned outcome for the different lot of gemstones
allocated in terms of quality, grade, stone loss permitted and customer’s requirement.
22
Unit Code G&J/N6101

Unit Title
Supervise rough cutting operations

(Task)
Description This OS unit is about supervising and managing the work flow, teamwork, quality
of output and productivity of rough cutting functions
 Allocating work
 Receiving cut roughs and managing accounts
 Achieving productivity
 Handling problems

Allocating work To be competent, the user/ individual on the job must be able to:
PC1. match the stone type, weight and number as mentioned on the bag and
handover to Rough Cutter
PC2. allocate work to the Rough Cutter according to their work load and level
of expertise, e.g., type of stones handled in the past, size and weight of
stone
PC3. instruct about the delivery time, tools and machines, and consumables to
be used and quality requirements
PC4. educate about a new cut and demonstrate if required
PC5. explain the hazards involved and precautions to be taken to avoid
accidents while performing a task
PC6. educate about the stone type such as soft or hard and cut or shape
required such as round, cabochon, faceted etc.,
PC7. explain the shapes requirements as per plan such round, cabochon,
faceted
PC8. explain about the marking and inclusions to be removed or retained
PC9. explain about the external impurities to be removed
PC10. instruct on type of saw blade or other tools and equipment to be used
PC11. explain the permitted level of stone loss and precautions to be taken so
that there is no damage in the stone
PC12. describe the final outcome as desired by the customer or as per plan
PC13. instruct about precautions to be taken to deliver the job at hand as
planned
PC14. clearly define delivery schedule and work output requirements
PC15. anticipate and alert about any disruptions and worker’s capabilities
Receiving cut roughs and PC16. receive rough cut stone and damaged stone, if any, from rough cutter
managing accounts PC17. perform quality check – of all stones in a lot or sample from a lot
depending on the type of stone, e.g., precious or semi-precious and as per
23
company policy – based on: calibration, weight loss, cut and shape as per
plan
PC18. match the stone type, weight and number of stones received against
those handed over
PC19. count and send the rejected stones back for rework
PC20. count and bag all quality checked stones of the lot and document it on the
job sheet
PC21. return the damaged stones received in the lot to the authorised manager
Achieving productivity PC22. deliver the number of cut rough stones per day against target given
PC23. achieve maximum number of quality check approved stones
PC24. maintain stone loss as per company’s prescribed limit
PC25. complete work as per customer’s requirements
PC26. encourage and motivate workers to achieve higher productivity
PC27. assess worker requirements in terms of training, tools, machinery,
workspace and other facilities to achieve the desired productivity
Handling problems PC28. report machine failure

PC29. inform about shortage related to machine, tools and consumable to
deliver on time
PC30. assess and address workforce or manpower shortages
PC31. identify reasons for anticipated delays that may adversely affect delivery
PC32. resolve problems related to machine, tools and consumable to deliver on
time
PC33. resolve problems related to workers and their productivity

Context KA1. company’s policies on: acceptable limits of weight loss; incentives;
(knowledge of the delivery standards; safety practices and hazards; security and performance
measurement
KA2. non–disclosure of “confidential information” provided by the company
and its process) either orally or in writing marked as confidential
KA3. liability arising out of loss, theft, or inadvertent disclosure of confidential
information
KA4. work flow involved in company’s gemstone processing activities
KA5. importance of the individual’s role in the workflow
KA6. management of worker, quality and productivity of the allotted
department
KA8. performance appraisal procedure and standards
24
KB1. gemology and properties of different types of stones
KB2. grading standards of gemstones
KB3. calibration of gemstones
KB4. different types of stones such as precious, semi-precious and synthetic
etc.
KB5. market value of stone to understand the rationale for different acceptable
levels of stone loss
KB6. origin of the stone, i.e., which mine, particularly, precious stones to
understand the softness/ hardness as developed from precedence of use
KB7. different types of shapes and facets possible for different gemstones
processes of cutting, doping, shaping, faceting and polishing of gemstones
KB8. accounting of stones and documentation
KB9. assess the angle indexing required
KB10. calculate stone loss at every step of processing in order to maintain losses
within acceptable limits
KB11. market trends and customer requirements

A. Core Skills/ Generic Writing skills
Skills The user/ individual on the job needs to know and understand how to:
SA1. document work flow, quality standards and outcomes as per company
policy
Reading skills
SA2. read about different types of gemstones and their properties
SA3. read height, weight, dimensions of the stones as given on job sheets
work
SA5. discuss task, schedules, and work-loads with team members, co-workers,
manager and other supervisors
SA6. distribute work equitably and according to seniority and experience of
worker
SA7. give instructions to the team members about the cut required
SA8. to give appropriate instructions and feedback to different levels of workers
under his supervision
SA10. discuss corrective steps to follow in case of loss or rejection.
SA11. encourage workers to share workload and deliver on time
SA12. share feedback to the management or workers based on company’s
standards and workers’ performance respectively
SA13. encourage workers to multitask and work on different types of gemstones
25
SB1. decide which team member should be assigned what type of rough
SB2. ensure the safety of cutting a rough gemstone along the marking
Plan and Organize
SB3. plan work of the team members according to work load, their capabilities
and immediate delivery commitments
SB4. arrange for tools, machines and consumables in time
Customer Centricity
SB5. adhere to specifications, as required by the customer
Problem Solving
SB6. minimize damage or loss of any diamond during the cutting process
SB7. resolve problem with unclear instruction
SB8. resolve inter-personal conflicts between workers and co-workers
Analytical Thinking
SB9. improve work processes for greater productivity
SB10. improve output yield
Critical Thinking
SB11. spot process disruption and reasons for delay
26
NOS Version Control
NOS Code G&J/N6101

27
G&J/N6102 Supervise doping, pre-forming or pre-shaping and final shaping
------------------------------------------------------------------------------------------------------------------------------------ --------
Overview
This unit is about supervising the doping, pre-shaping and final shaping activities by instructing,
educating and training in order to achieve the planned outcome for the different lot of
gemstones allocated in terms of quality, grade, stone loss permitted and customer’s
requirement.
28
Unit Code G&J/N6102

Unit Title
Supervise doping, pre-forming or pre-shaping and final shaping

(Task)
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of pre-shaping and final shaping functions
 Allocating work
 Receiving shaped stones and managing account

Allocating work To be competent, the user/ individual on the job must be able to:
handover to pre-shaper and final shaper
PC2. allocate work to doper, pre-shaper and final shaper according to their work
load and level of expertise, e.g., type of stones handled in the past, size and
weight of stone
PC3. instruct about the delivery time, tools, machines and consumables to be used
and quality requirements
PC4. educate about a new plan, shape or cut and demonstrate if required
PC5. explain the hazards involved and precautions to be taken to avoid accidents
while performing the task
PC6. instruct about the sequence of side, angle and alignment of doping
PC7. instruct about secure doping and type of dop to be used, e.g., wood or metal
PC8. instruct about doping heat sensitive stones, e.g., Tanzanite
PC9. explain the permitted level of stone loss and precautions to be taken so that
there is no damage to the stone
PC10. describe the final outcome as desired by the customer or as per plan
PC11. educate about the stone type such as soft or hard, transparent, translucent or
opaque and the appropriate pre-shaping and final shaping requirement, e.g.,
bead, cabochon or faceting
PC12. explain the faceting requirements as per plan such as how many facets and
shape of facet to be created, e.g., round brilliant, marquise, square, princess
oval, heart, baguette, emerald, briolette, pear, trilliant, octagon etc.,
PC13. instruct on type of machine to be used
PC14. explain the type of powdered lap to be used, e.g., diamond lap for hard
stone, steel for soft stone respectively
PC15. instruct about levelling of scaife for vibration-free faceting, use of water jet
for cooling the stone and pressure to be applied to the stone based on
hardness
29
PC16. instruct about any stone that changes colour on too much shaping, e.g.,
Garnet; or Opal which is to be polished without the use of water
PC17. assess worker’s capabilities and work load in order to distribute work for
maximum productivity
PC18. read and describe job at hand to worker
PC19. define delivery schedule and work output requirements
Receiving shaped PC21. receive pre-formed or pre-shaped stone and final shaped stone
stones and manage PC22. receive any damaged stone from doper or pre-shaper or final shaper
account PC23. perform quality check – of all stones in a lot or sample from a lot depending
on the type of stone, e.g., precious or semi-precious and as per company
policy – based on: calibration, weight loss, colour, cut and shape as per plan
PC24. match the stone type, weight and number of stones received against those
handed over to doper, pre-shaper and final shaper
PC25. count and send the rejects back to the pre-shaper or the final shaper for
rework
PC26. count and bag all quality checked stones of the lot and document on job
sheet
PC27. return bagged quality check approved damaged stones to Operations
Manager
Achieving PC28. deliver the number and carats of stones faceted per day against target given
productivity PC29. achieve maximum number of quality check approved stones
PC30. achieve required grade of stone delivered
PC31. maintain stone loss as per company’s prescribed limit
PC32. complete work as per customer’s satisfaction
Handling problems PC33. report machine failure
PC34. identify and fulfil shortage of dops, powder and laps
PC35. assess and address workforce shortage
PC36. identify and address reasons for anticipated delays that may adversely affect
delivery
PC37. resolve problems related to machine, tools and consumables to deliver on
time
PC38. resolve problems related to workers and their productivity
Context KA1. company’s policies on: acceptable limits of weight loss; incentives; delivery
(knowledge of the standards; safety practices and hazards; security and performance
measurement
KA2. non–disclosure of “confidential information” provided by the company either
and its process) orally or in writing marked as confidential
KA3. liability arising out of loss, theft, or inadvertent disclosure of confidential
information
30
KA4. work flow involved in company’s gemstone processing activities

KA5. importance of the individual’s role in the workflow
KA6. management of worker, quality and productivity

Knowledge KB1. gemology and properties of different types of stones
KB3. calibration of gemstones pre-shaped or final shaped
KB4. different types of stones such as precious, semi-precious, synthetic
KB6. origin of the stone, i.e., which mine, particularly, precious stones to read the
softness/ hardness as developed from precedence of use
KB7. different types of shapes and facets possible for different gemstones and the
number of steps shaping
KB8. processes of doping, shaping, faceting and polishing of gemstones

SA1. document work flow, quality standards and outcomes as per company policy
SA2. calculate and document stone loss at every step of processing in order to
achieve losses within acceptable limits
SA3. arrange for tools, machines and consumables in time as per company policy
Reading Skills
SA5. read height, weight, dimensions of the stones as given in the job sheets
work

under supervision
SA9. train on stone loss, productivity and correct steps to follow on the job
SA10. distribute work equitably and according to seniority and experience of worker
31

SA12. assess worker requirements in terms of training, tools, machinery, workspace
and other facilities
SA13. share feedback based on company’s standards and workers’ performance
SA15. resolve inter-personal conflicts between workers and co-workers

SB1. decide on correct tools, materials and consumables for the job
Plan and Organize
SB2. plan and organize the shaping operations
SB3. plan and organize machinery schedule for breakdown of free maintenance
Customer Centricity
SB4. adhere to specification, as required by the customer
Problem Solving
SB5. resolve problems related to machine, tools and consumables to deliver on
time
SB6. assess and address workforce shortage
Analytical Thinking
SB8. assess the angle indexing required
SB9. improve work processes for greater productivity
SB10. improve grading of output
Critical Thinking
32
NOS Version Control
NOS Code G&J/N6102

33
G&J/N6103 Supervise faceting and polishing operations
----------------------------------------------------------------------------------------------------------------------------- ---------------
Overview
This unit is about supervising the doping, faceting and polishing units by instructing, educating
and training in order to achieve the planned outcome for the different lot of gemstones
allocated in terms of quality, grade, stone loss permitted and customer’s requirement.
34
Unit Code G&J/N6103

Unit Title
Supervise faceting and polishing operations

(Task)
Description This OS unit is about supervising and managing the work flow, teamwork, quality of
output and productivity of faceting and polishing functions
 Allocating work
 Checking quality
 Managing account of stones

Allocating work To be competent, the user/individual on the job must be able to:
handover to facet-maker or polisher for faceting or polishing
PC2. instruct doper about the sequence of side, angle and alignment of doping
PC3. explain to the facet maker, the faceting requirements as per plan such as how
many facets and shape of facet to be created, e.g., round brilliant, marquise,
square, princess oval, heart, baguette, emerald, briolette, pear, trilliant,
octagon
PC4. explain to the polisher, the polishing requirements as per plan such as shape,
cabochon or faceted
PC5. educate about a new plan, shape or cut and demonstrate if required
PC6. assess worker’s capabilities and work load in order to distribute work for
PC7. read and describe job at hand to worker
PC8. instruct about precautions to be taken to deliver the job at hand as planned
PC9. clearly define delivery schedule and work output requirements
PC11. explain the hazards involved and precautions to be taken to avoid accident
Checking quality PC12. perform quality check – of all stones in a lot or sample from a lot depending
on the type of stone, e.g., precious or semi-precious and as per company
policy – based on: calibration, weight loss, colour, sparkle, number of facets
created or polished, symmetry of facets, clarity, no scratches, no windows
left and girdle shaping as per plan
PC13. achieve maximum number of quality check approved stones
PC14. achieve required grade of stone delivered
35
Managing accounts of PC15. match the stone type, weight and number of stones received against those
stones handed over to doper, facet maker or polisher
PC16. count and send rejects back to doper and facet maker or polisher for rework
PC17. count and bag all quality checked stones of the lot and document it in the job
sheet
PC18. return bagged and Quality checked approved damaged stones to Operations
Manager
Achieving PC19. deliver the number and carats of stones faceted per day against target given
Productivity PC20. maintain stone loss as per company’s prescribed limit
PC21. complete work as per set norms
Handling problems PC23. resolve problems related to machine, tools and consumables to deliver on
time
PC24. resolved problems related to workers and their productivity
Context KA1. company’s policies on: acceptable limits of stone loss, incentives, delivery
(knowledge of the standards, safety and hazards, integrity and personnel management
KA2. work flow involved in gemstone processing of company
KA3. management of worker, quality and productivity
and its process) KA4. conflict resolution and problem solving
Knowledge KB1. gemology and properties of different types of stones
KB3. calibration of gemstones faceted or polished
KB4. different types of stones such as precious, semi-precious, synthetic etc.,
KB6. origin of the stone, i.e., which mine, particularly, precious stones to read the
softness/ hardness as developed from precedence of use
KB7. different types of facets and polish possible for different gemstones and the
number of steps for a set of facets
KB8. processes of doping, faceting and polishing of gemstones
KB9. the faceting and polishing mills work
KB10. different types of tools and machines used for polishing and faceting at
different stages and what precautions are required in operating them in
terms of desired outcome and safety
KB11. many different types of laps are available in terms of material such as
diamond or steel or the grits
36

SA1. report stone losses via documentation as per company policy
SA2. report any incidents of high stone loss via documentation as per company
policy
SA3. arrange for tools, machines and consumables in time via documentation as
per company policy
Reading Skills
SA5. read height, weight, dimensions of the stones facets as given on job sheets
SA6. read symmetry requirements of stones as per job sheet
work

under supervision
SA9. distribute work equitably and according to seniority and experience of worker
SA11. assess worker requirements in terms of training, tools, machinery, workspace
and other facilities
SA12. share feedback based on company’s standards and workers’ performance
SA15. train on stone loss, productivity and correct steps to follow on the job
SA16. resolve inter-personal conflicts between workers and co-worker

SB1. decide on the correct use of machines, tools and consumables to produce
desired quality
Plan and Organize
SB2. how to arrange for tools, machines and consumables in time
SB3. how to improve work processes for greater productivity
Customer Centricity
SB4. adhere to specification, as required by the customer
Problem Solving
37
SB5. resolve problems related to machine, tools and consumables to deliver on

time
Analytical Thinking
SB7. assess the angle indexing required
SB8. calculate stone loss at every step of processing in order to achieve losses
within acceptable limits
Critical Thinking
38
NOS Version Control
NOS Code G&J/N6103

39
G&J/Q6101 Qualifications Pack for Supervisor – Gemstone Processing
Annexure
Nomenclature for QP and NOS
Qualifications Pack
9 characters
[G&J]/ Q 0101
[Insert 3 letter code for SSC] QP number (2 numbers)
Q denoting Qualifications Pack Occupation (2 numbers)
Occupational Standard
An example of NOS with ‘N’ 9 characters

[G&J] / N 0101
[Insert 3 letter code for SSC] OS number (2 numbers)
N denoting National Occupational Standard Occupation (2 numbers)
Back to top… 40
G&J/Q6101 Qualifications Pack for Supervisor – Gemstone Processing
The following acronyms/codes have been used in the nomenclature above:
Sub-sector Range of Occupation numbers
Handmade gold and gems-set 01-11

jewellery
Imitation Jewellery 12-20
Cast and diamond-set jewellery 21-40
Diamond processing 41-60
Gemstone processing 61-80
Jewellery retailing 81-90
Silver Smithing 91-98
Common 99
Sequence Description Example
Three letters Industry name G&J

Slash / /
Next letter Whether QP or NOS N
Next two numbers Occupation code 01
Next two numbers OS number 01
41
Criteria For Assessment Of Trainees

Qualification Pack G&J/Q6101
Sector Skill Council Gems & Jewellery
Guidelines for Assessment
1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance
Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of
marks for Theory and Skills Practical for each PC.
2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.
3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option
NOS/set of NOS.
4. Individual assessment agencies will create practical tests for skill evaluation for candidates at every
examination/training centre. (As per assessment criteria below)
5. To pass the Qualification Pack, every candidate should score a minimum 70% of aggregate marks to successfully
clear the assessment.
6. In case of successfully passing only certain number of NOSs, the candidate is eligible to take subsequent
assessment to pass the Qualification Pack.
7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.
Compulsory NOS
Marks Allocation
Total Marks: 200
Skills
Assessment Assessment Criteria for Theory
Total Marks Out Of Practical
outcomes outcomes
1. G&J/N5202
Deal with PC1. give instructions and
supervision of the orders based on ability to
respective demonstrate the work process 4 2 2
department in and the safety measures to be
Gem & Jewellery taken during work process
Industry
PC2. give instructions based on

theoretical knowledge during 160 4 2 2
the demonstration
PC3. plan all the instructions

on paper and answers to the
3 1 2
questions before issuing
instructions
PC4. ensure all the quires are
answered raised by the worker 4 1 3
42
Compulsory NOS
Marks Allocation
Total Marks: 200
Skills
outcomes outcomes
PC5.give instructions based on

4 1 3
authority of knowledge
PC6.give appropriate
instructions and feedback to 4 1 3
different levels of workers
PC7. ensure the health and
4 1 3
safety of the workers
PC8. inform workers about any
known workplace hazards,
existing controls for those 4 1 3
hazards and workplace safe
work practices
PC9. involve workers in the
process of hazard identification 4 1 3
and controls
PC10. ensure all workers have
proper training and equipment
4 1 3
for the job they are expected
to do
PC11. ensure the workers
conduct is disciplined, so does
4 1 3
not affect team and
management.
PC 12. study the given
information like design details,
target dates, quantity to be
achieved in desired time
4 1 3
frame, material availability,
machinery available quality of
output expected from
department
PC13. develop work priorities 5 1 4
PC14. prepare a production
plan taking into consideration
all the variables to coordinate
4 1 3
the different orders with each
other because they have
different deadlines
PC15. maintain a track of each
3 1 2
order status
43
Compulsory NOS
Marks Allocation
Total Marks: 200
Skills
outcomes outcomes
PC16.discuss this production

plan with the management and 4 1 3
seek their consent.
PC17.controlling and
4 1 3
regulating work in progress
PC18.check on physical
accomplishments (number of
4 1 3
pieces, in specific time, in a
certain quality.
PC19.update technical skills
based on the changing 5 1 4
environment
PC20.ensure and monitor a
3 1 2
safe work practices
PC21. implementing
4 1 3
continuous improvements
PC22. share your technical
4 1 3
knowledge with the workers.
PC23. judge the capacity of the
worker for accepting and 5 2 3
accomplishing responsibility
PC24.develop effective
4 1 3
relationships
PC25.resolve conflict within
4 1 3
the team members
PC26. technical training related
to respective processes to 4 1 3
workers
PC27.provide training on
correct use and handling of
machinery and equipment’s
6 1 5
,chemicals and other
inflammable chemicals in
manufacturing
PC28.make the team more
efficient by providing training
4 0 4
various best bench work
practices
44
Compulsory NOS
Marks Allocation
Total Marks: 200
Skills
outcomes outcomes
PC29.check with management

and human resource for
6 1 5
guidelines and form for
disciplinary action
PC30.describe the
performance problems and
5 1 4
review past discussions and
reminders
PC31.ask for explanations for
the situation and listen openly 5 0 5
to the employee’s response
PC32.indicate what kind of
disciplinary action you must 5 1 4
take, and explain why
PC33.discuss and agree on
ways to improve the workers
5 1 4
performance and set a follow
up date
PC34.ask the employee to
summarize the discussion in
order to find out whether he
4 0 4
takes the situation seriously
and whether he understood
the problems
PC35.motivate workers to
work efficiently and maintain 4 0 4
individual productivity records
PC36.comply with relevant
legislation, standards, policies 4 0 4
and procedures
PC37.don’t disclose
“confidential information”
provided by the company 4 0 4
either orally or in writing
marked as confidential
PC38.be aware liability arising
out of loss, theft, or
4 0 4
inadvertent disclosure of
confidential information
Total 160 34 126
45
Compulsory NOS
Marks Allocation
Total Marks: 200
Skills
outcomes outcomes
PC1. coordinate for receiving

2. G&J/N9901 work instructions and raw
Coordinate with 1 0 1
materials from reporting
others
supervisor
PC2. communicate to the
reporting supervisor about
process flow improvements,
product defects received from 1 0 1
previous process, repairs and
maintenance of tools and
machinery as required
PC3. communicate to reporting
supervisor about operation 1 0 1
details and hazards
PC4. interact with supervisor
regarding compliance of 3 0 3
company policy and rules
PC5. coordinate with colleagues
to share work, as per the 20
3 0 3
workload in order to achieve
team goals
PC6. communicate and discuss
work flow related difficulties in
2 0 2
order to find solutions with
mutual agreement
PC7. coordinate and receive
feedback from quality control 2 1 1
department
PC8. resolve conflicts by
communicating with colleagues 2 0 2
and other departments
PC9. communicate and discuss
work Coordinate with colleagues
3 1 2
regarding multitasking in other
departments with requirements
PC10. adhere to nondisclosure
policy of the company in all 2 1 1
outside coordination
Total 20 3 17
46
Compulsory NOS
Marks Allocation
Total Marks: 200
Skills
outcomes outcomes
3. G&J/N9902 PC1. identify and use

Maintain health appropriate protective
2 0 2
and safety at clothing/equipment for specific
workplace tasks and work
PC2. identify hazardous job
activities in his/her job and
communicate the possible 1 0 1
causes of risks or accidents in
the workplace
PC3. carry out safe working
practices while dealing with
1 0 1
hazards to ensure safety of self
and others
PC4. identify and avoid doing
any tasks or activities in a wrong 2 0 2
posture
PC5. practice appropriate
working postures to minimize
2 1 1
occupational health related
issues
PC6. use the appropriate fire
extinguishers on different types 20 1 0 1
of fire
PC7.demonstrate rescue
techniques applied during fire 2 0 2
hazard
PC8. demonstrate good
housekeeping in order to 1 0 1
prevent fire hazards
PC9.demonstrate the correct use
2 0 2
of any fire extinguisher
PC10. administer appropriate
first aid procedure to victims
wherever required eg.in case of 1 0 1
bleeding, burns, choking, electric
shock etc.
PC11. respond promptly and
appropriately to an accident or 3 1 2
medical emergency
PC12. participate in emergency
procedures such as raising
alarm, safe evacuation, correct 2 1 1
means of escape, correct
assembly point etc.,
Total 20 3 17
47
ELECTIVES
Total Marks: 160 Marks Allocation
Skills
Total Mark Out Of Practical
outcomes outcomes
PC1. match the stone type,

1.1 G&J/N6101
weight and number as
Supervise Rough 3 0 3
mentioned on the bag and
Cutting Operations
handover to Rough Cutter
PC2. allocate work the Rough
Cutter according to their work
load and level of expertise,
7 1 6
e.g., type of stones handled in
the past, size and weight of
stone
PC3. instruct about the
delivery time, tools and
machines, and consumables to 5 1 4
be used and quality
requirements
PC4. educate about a new cut
5 1 4
and demonstrate if required
PC5. explain the hazards
involved and precautions to be 4 1 3
taken to avoid accidents
PC6. educate about the stone 160
type such as soft or hard and
4 1 3
cut required, e.g., bead,
cabochon or faceting
PC7. explain the shapes
requirements as per plan such 4 1 3
round, cabochon, faceted
PC8. explain about the marking
and inclusions to be removed 4 1 3
or retained
PC9. explain about the external
6 1 5
impurities to be removed
PC10. instruct instruct on type
of saw blade or other tools and 5 1 4
equipment’s to be used
PC11. explain the permitted
level of stone loss and
6 2 4
precautions to be taken so that
there is no damage the stone
PC12. describe the final
outcome as desired by the 6 2 4
customer or as per plan
48
ELECTIVES
Skills
outcomes outcomes
PC13. instruct about

precautions to be taken to
5 2 3
deliver the job at hand as
planned
PC14. clearly define delivery
schedule and work output 5 1 4
requirements
PC15. anticipate and alert
about any disruptions and 6 2 4
worker’s capabilities
PC16. receive rough cut stone
and damaged stone, if any, 4 2 2
from rough cutter
PC17. perform quality check –
of all stones in a lot or sample
from a lot depending on the
type of stone, e.g., precious or
6 1 5
semi-precious and as per
company policy – based on:
calibration, weight loss, cut
and shape as per plan
weight and number of stones
4 2 2
received against those handed
over
PC19. count and send rejects
4 1 3
back for rework
PC20. count and bag all quality
checked stones of the lot and 4 1 3
document on job sheet
PC21. return bagged QC
okayed damaged stones to 4 1 3
authorised Manager
PC22. deliver the number of
rough stones cut per day 4 1 3
against target given
PC23. achieve maximum
number of QC okayed stones 4 1 3
that pass final QC
PC24. maintain stone loss as
5 1 4
per company’s prescribed limit
49
ELECTIVES
Skills
outcomes outcomes
PC25. complete work as per

4 1 3
customer’s requirements
PC 26. encourage and motivate

workers to achieve higher 6 1 5
productivity
PC 27. assess worker
requirements in terms of
training, tools, machinery,
8 2 6
workspace and other facilities
to achieve the desired
productivity
PC28. report machine failure 4 1 3
PC29. inform about shortage
related to machine, tools and 4 0 4
consumable to deliver on time
PC30. assess and address
4 0 4
workforce shortage
PC31.identify reasons for
anticipated delays that may 4 0 4
adversely affect delivery
PC32. resolve problems related
to machine, tools and 6 1 5
to workers and their 6 1 5
productivity
Total 160 36 124
50
ELECTIVES
Elective 2.Supervisor – Shaping
Skills
outcomes outcomes
2.1 G&J/N6102 PC1. match the stone type,

Supervise doping, weight and number as
pre-forming or mentioned on the bag and 2 1 1
pre-shaping and handover to pre-shaper and final
final shaping shaper
PC2. allocate work to doper, pre-

shaper and final shaper
according to their work load and
5 0 5
level of expertise, e.g., type of
stones handled in the past, size
and weight of stone
PC3. instruct about the delivery

time, tools and machines, and
3 1 2
consumables to be used and
quality requirements
PC4. educate about a new plan,

shape or cut and demonstrate if 4 1 3
required

taken to avoid accidents 160
PC6. instruct about the sequence

of side, angle and alignment of 4 1 3
doping
PC7. instruct about secure

doping and type of dop to be 4 1 3
used, e.g., wood or metal
PC8. instruct about doping heat
4 1 3
sensitive stones, e.g., Tanzanite
PC9. explain the permitted level
of stone loss and precautions to
4 1 3
be taken so that there is no
damage the stone
PC10. describe the final outcome
as desired by the customer or as 4 1 3
per plan
PC11. educate about the stone
type such as soft or hard,
transparent or translucent or 4 1 3
opaque and the appropriate pre-
shaping and final shaping
51
ELECTIVES
Skills
outcomes outcomes
requirement, e.g., bead,

cabochon or faceting
PC12. explain the faceting

requirements as per plan such as
how many facets and shape of
facet to be created, e.g., round
4 1 3
brilliant, marquise, square,
princess oval, heart, baguette,
emerald, briolette, pear, trilliant,
octagon
PC13. instruct on type of

4 1 3
machine to be used
PC14. explain the type of

powdered lap to be used, e.g.,
4 1 3
diamond lap for hard stone,
steel for soft
PC15. instruct about levelling of
scaife for vibration-free faceting,
use of water jet for cooling te
4 1 3
stone, and pressure to be
applied to the stone based on
hardness
PC16. instruct about any stone
that changes colour on too much
shaping, e.g., Garnet; or Opal 4 1 3
which is to be polished without
the use of water
PC17. assess worker’s
capabilities and work load in
5 1 4
order to distribute work for
PC18. read and describe job at
5 1 4
hand to worker
PC19. define delivery schedule
and work output requirements 4 1 3
PC20. anticipate and alert about

any disruptions and worker’s 6 2 4
capabilities
PC21. receive pre-formed or pre-
4 1 3
shaped stone and final shaped
52
ELECTIVES
Skills
outcomes outcomes
PC22. receive any damaged

stone from doper or pre-shaper 4 2 2
or final shaper
PC23. perform quality check – of
all stones in a lot or sample from
a lot depending on the type of
stone, e.g., precious or semi-
precious and as per company 6 2 4
policy – based on: calibration,
weight loss, colour, cut and
shape as per plan
received against those handed 4 1 3
over to doper, pre-shaper and
final shaper
back to doper and pre-shaper or 2 1 1
final shaper for rework
approved damaged stones to 2 0 2
Operations Manager
PC28. deliver the number and
carats of stones faceted per day 2 1 1
against target given
PC29. achieve maximum number
of QC approved stones that pass 3 0 3
final QC
PC30. achieve required grade of
4 1 3
stone delivered
PC31. maintain stone loss as per
6 2 4
company’s prescribed limit
4 1 3
customer’s satisfaction
PC33. report machine failure 4 1 3
PC34. identify and fulfil shortage
of dops, powder and laps 5 1 4
PC35. assess and address

5 1 4
workforce shortage
53
ELECTIVES
Skills
outcomes outcomes
PC36. identify and address

reasons for anticipated delays
that may adversely affect 5 1 4
delivery
to workers and their productivity 5 1 4
PC39. encourage and motivate

workers to achieve higher 6 2 4
productivity
Total 160 40 120
ELECTIVES
Elective 3.Supervisor – Faceting & Polishing
Skills
outcomes outcomes

3.1 G&J/N6103 weight and number as
Supervise Faceting mentioned on the bag and
5 0 5
& Polishing handover to facet-maker or
Operations polisher for faceting or
polishing
PC2. instruct doper about the
sequence of side, angle and 10 2 8
alignment of doping
160
PC3. explain to the facet
maker, the faceting
requirements as per plan such
as how many facets and shape
of facet to be created, e.g., 10 2 8
round brilliant, marquise,
square, princess oval, heart,
baguette, emerald, briolette,
pear, trilliant, octagon
54
ELECTIVES
Skills
outcomes outcomes
PC4. explain to the polisher,

the polishing requirements as
10 2 8
per plan such as shape,
cabochon or faceted
PC5. educate about a new
plan, shape or cut and 10 2 8
demonstrate if required
PC6. assess worker’s
capabilities and work load in
10 2 8
order to distribute work for
PC7. read and describe job at
10 2 8
hand to worker
PC8. instruct about

precautions to be taken to
8 2 6
deliver the job at hand as
planned
PC9. clearly define delivery
schedule and work output 8 2 6
requirements
PC10. anticipate and alert
about any disruptions and 5 1 4
worker’s capabilities
taken to avoid accident
PC12. perform quality check –
of all stones in a lot or sample
from a lot depending on the
type of stone, e.g., precious or
semi-precious and as per
company policy – based on:
10 2 8
calibration, weight loss, colour,
sparkle, number of facets
created or polished, symmetry
of facets, clarity, no scratches,
no windows left, and girdle
shaping as per plan
PC13. achieve maximum
number of QC approved stones 5 1 4
that pass final QC
PC14. achieve required grade
10 2 8
of stone delivered
55
ELECTIVES
Skills
outcomes outcomes

received against those handed 10 2 8
over to doper, facet maker or
polisher
back to doper and facet maker 5 1 4
or polisher for rework
approved damaged stones to 5 1 4
Operations Manager
PC19. deliver the number and
carats of stones faceted per 3 1 2
day against target given
PC20. maintain stone loss as
4 2 2
per company’s prescribed limit
2 1 1
set norms
PC23. resolved problems
related to workers and their 3 0 3
productivity
PC24 resolved problems
related to workers and their 3 1 1
productivity
Total 160 34 126
56

GJQ6101 Supervisor Gemstone Processing V1 12 03 2018 PDF

Diunggah oleh

Informasi Dokumen

Judul Asli

Hak Cipta

Format Tersedia

Bagikan dokumen Ini

Bagikan atau Tanam Dokumen

Opsi Berbagi

Apakah menurut Anda dokumen ini bermanfaat?

Apakah konten ini tidak pantas?

Hak Cipta:

Format Tersedia

GJQ6101 Supervisor Gemstone Processing V1 12 03 2018 PDF

Diunggah oleh

Hak Cipta:

Format Tersedia

Qualifications Pack for Supervisor – Gemstone Processing

Elective 1 - Supervisor - Rough Cutting:

Elective 2 - Supervisor - Shaping:

Elective 3 - Supervisor – Faceting & Polishing:

Qualifications Pack Code G&J/Q6101

Sector Gems & Jewellery Drafted on 28/08/2016

Job Role Supervisor – Gemstone Processing

Supervising the functions of their respective departments in

Electives (mandatory to select at least one):

Elective 2. Supervisor – Shaping

Elective 3. Supervisor – Faceting & Polishing

Performance Criteria As described in the relevant OS units

Keywords /Terms Description

whose components share similar characteristics and interests.

Keywords /Terms Description

NSQF National Skills Qualifications Framework

Performance Criteria(PC) w.r.t. the Scope

PC15. maintain a track of each order status

Knowledge and Understanding (K)

Skills (S) [Optional]

Oral Communication (Listening and Speaking skills)

SA6. understand the work output requirements from superiors

NOS Version Control

NOS Code G&J/N5202

Occupation Supervision Next review date 08/03/2022

Unit Code G&J/N9901

Coordinate with others

Performance Criteria(PC) w.r.t. the Scope

Knowledge and Understanding (K)

B. Technical The user/individual on the job needs to know and understand:

SA2. read preferred language of communication as prescribed by the company

SA4. discuss task lists, schedules, and work-loads with co-workers

NOS Version Control

NOS Code G&J/N9901

Occupation Supervision Next review date 08/03/2022

Unit Code G&J/N9902

Maintain health and safety at workplace

Performance Criteria(PC) w.r.t. the Scope

Knowledge and Understanding (K)

B. Professional Skills Decision Making

SB3. ensure appropriate action in case of any emergencies, accidents or fire at

NOS Version Control

NOS Code G&J/N9902

Occupation Supervision Next review date 08/03/2022

Unit Code G&J/N6101

Supervise rough cutting operations

Performance Criteria(PC) w.r.t. the Scope

Handling problems PC28. report machine failure

Knowledge and Understanding (K)

Skills (S) [Optional]

B. Professional Skills Decision Making

NOS Version Control

NOS Code G&J/N6101

Credits (NSQF) TBD Version number 1.0

Occupation Supervision Next review date 08/03/2022

Unit Code G&J/N6102

Supervise doping, pre-forming or pre-shaping and final shaping

Performance Criteria(PC) w.r.t. the Scope

KA4. work flow involved in company’s gemstone processing activities

B. Technical The user/individual on the job needs to know and understand:

Skills (S) [Optional]

SA7. give appropriate instructions and feedback to different levels of workers

SA11. encourage workers to share workload and deliver on time