Vision: To Provide Visionary Services and Dynamic Banking Solutions To Cater The Needs of All Our Stake Holders

COMSATS Institute of Information Technology, Lahore
Vision
To provide visionary services and dynamic banking solutions to cater the needs of all
our stake holders
Internship Report |1
Mission Statement
To develop Soneri bank into an aggressive and dynamic financial institution having
the capabilities to provide personalized services to customers with cutting edge
technology and a wide range of products, and during the process to ensure
maximum return on asset with ultimate goal of serving the economy and society.
Executive Summary
Economy of a country depends on many factors and keeps on fluctuating as a result of
slight differentiation in any of the constituting factors. Among all the instruments required
to control these factors are the banks. Pakistan has been furnished with a vast variety of
banks both in private and government sector and there is also a increasing no of local
and international banks. Of these banks Soneri bank is one of the prominent banks in
private sector of Pakistan. It started its operations on September 28, 1991 and since
then it has been spreading its services country wide and it has been quite successful in
reaching the masses even in the remote areas. It is currently operating with 119
branches throughout out the country. The philosophy of Soneri bank is to serve the
nation at the lower levels and also to help the local industries whether of small or
medium sizes. Quite recently Soneri bank has also ventured in Islamic banking as well
as in agriculture banking.
Agriculture banking is also of vital importance at Soneri bank that is why the
extension of branches is balanced in cities as well as in villages. The Pakistan credit
rating agency (PACRA) has maintained banks credit rating at ‘AA’ for the long term and
‘A1+’ for the short term and ‘A+’ for term finance certificates reflecting banks well
maintained risk profile. In recent economic recession Pakistan’s economy also faced
certain jolts due to global slowdown coupled with high costs of imports, inflationary
pressures and other such factors. But despite all hurdles, due to prudence in liquidity
management Soneri bank has remained a net lender in the market and it has also
maintained a comfortable level of advance to deposit ratio.
Soneri bank is now expanding the circle of its services and it has issued visa
debit card that is accepted at more than 24 million Visa outlets. Soneri bank also has
correspondence in foreign countries with most of the major banks including Citi bank,
Standard chartered, HSBC, ABN Amro, Bank of America, Bank of New York and Bank of
Australia etc. Soneri bank is also home to people wanting to adopt a banking career and
also to growth oriented employees. That is why it urges people both inside and outside
the organization to take tests that are strictly prepared keeping in mind the need for
potential workforce and every employee is given the opportunity to take the test. Those
who are successful are then given the required training to serve the customer in a highly
professional manner and growth opportunity for such employees is very high.
Over the years Soneri bank has been working in stiff competitive banking
environment of Pakistan and it has been making its ground among all the giants. It is
one of those banks in Pakistan which are equipped with latest banking charisma.
The Organization Introduction
Economy of a country has some very dominant factors in its manipulation.
These factors like the currency, inflation, interest rates, circulation of money as well
as people’s buying powers are handled through means of different policy
instruments. Banks are one such example of these instruments. A bank in theory is
defined as “A bank is a financial institution licensed by government. Its primary
activities include borrowing and lending money.
The concept of banking was formally and initially presented by Knights

Templers. They formed different churches throughout Britain where one could easily
deposit their money, gold or whatever possessions they had. Of course at that time
the banking concept was just to provide some safe spot to save one’s money. Also
the modern concept of ATM’s was also given by Knights Templers. So like all other
things banking field kept on flourishing in different aspects reaching its present form
and with modern age facilities like ATMs online banking, mobile banking and use of
plastic money etc. Pakistan is also home to a no. of different local and international
banks having different magnitudes.
One such bank is Soneri bank. Not quite old, Soneri bank has soon achieved
a sound place in the banking industry of Pakistan and it is quite dominant in the SME
sector. Incorporated on September 28, 1991 the first branch of Soneri bank formally
opened doors in Lahore on April 16, 1992 followed by Karachi on May 2, 1992. The
bank now operates with 119 branches all over Pakistan including the Northern
Pakistan where up till now no other private bank has started operating. Soneri bank
not just believes in increasing the no. of branches. The expansion of branches is
based on a policy of maintaining a balance between the urban and rural areas with a
view to offering the services even in the remote areas of Pakistan. Pleasant and
sophisticated environment has been provided in the branches. The main essence of
the banking environment is to cater the banking requirements of small and medium
sized entrepreneurs, providing them qualitative and competitive services with
emphasis on encouraging exports. Nearly 40 percent of the credit portfolio of Soneri
bank is related to the export financing and credit decisions are taken within 48 hours
of the request of the customer.
The Bank operates in four segments: corporate finance, trading and sales,
retail banking and commercial banking. Corporate finance includes syndicated
financing and services provided in connection with mergers and acquisitions,
underwriting, privatization, securitization, research, debt, equity, syndication, Initial
Public Offering and secondary private placements. Trading and sales segment
includes fixed income, equity, foreign exchanged, commodities, credit, funding, own
position securities, brokerage debt and prime brokerage.
Retail banking segment includes retail lending and deposits, banking services,
private lending and deposits, trust and estates investment advice and
merchant/commercial/corporate cards. Commercial banking includes projects
finance, real estate, export finance, trade finance, factoring and leasing. The bank is
looking forward to attain further growth through activating the areas of Agricultural
Credit.
Corporate Information
Board of Directors Auditors
Chairman A.F. Ferguson & Co.
Mr. Alauddin Feerasta Chartered Accountants
Chief Executive Officer

Mr. Safarali K. Lakhani
Directors Legal Advisor

Mr. Nooruddin Feerasta Manan Associates,
Advocates
Mr. Inam Elahi
Mr. S. Ali Zafar
Mr. Abdul Hayee
Mr. Shahid Anwar (NIT Nominee)
Mr. Manzoor Ahmed (NIT Nominee)
Audit Committee REGISTRAR AND SHARE TRANSFER AGENT
Mr. Nooruddin Feerasta (Chairman) THK ASSOSIATES (PRIVATE) LTD.,

Mr. S. Ali Zafar (Member) GROUND FLOOR,
Mr. Shahid Anwar (Member) STATE LIFE BUILDING NO.3,
Mr. Abdul Hayee (Member & Secretary) Dr. ZIAUDDIN AHMAD ROAD
KARACHI-75530
Company Secretary UAN: (021) 111-000-322

Mr. Abdul Hayee FAX: (021) 565 5595
Registered Office
RUPALI HOUSE 241-242, UPPER MALL SCHEME
ANAND ROAD, LAHORE – 54000
Organizational Structure
Top Level Management
Middle and Lower Management
Branch Structure (Hierarchy)
Chief Manager
Senior
Manager
Assistant International Advances Head Cashier Agriculture

Manager- Banking Incharge J.O Departmen
OG-1 Incharge OG-3 t
OG-1
Cashier J.O
Advances
CD OG-3
Incharge International
OG-1 Banking OG-
2
Assistant
Account
Opening International
OG-1 Banking OG-
3
Account International
Opening Banking J.O
OG-2
Clearing &
Remittance
Typist System N.C.S
J.O
J.O Administrator
J.O
SVP 1
VP 1
O.G-1 4
NG
TH
RE
AF
ST
ST
F
O.G-2 2
O.G-3 4
J.O 7
Assistant 1
Massenger 1
Departments in Soneri Bank

For the smooth working of an organization all the departments should work in
complete order and harmony to get the desired results. Soneri bank carries out its
working with the integrated working of its departments. The bank consists of the
following departments.
1. Accounts Department
2. Cash Department
3. Remittance
4. Agriculture Department
5. Credit Department
6. Import & Export
7. Foreign Trade
8. Islamic Banking
Now each of the above departments will be discussed briefly.
1. Accounts Department:
Accounts department is the first way of communication and interaction
between the bank and the customers. It is because the bank has to deal with two
types of customers. One type consists of those customers who are called as the
walking customers. These are not the potential customers of the bank. They just
walk in casually to grab some information or to pay utility bills. The real asset of the
bank is the permanent customers who maintain a long lasting relationship with the
bank, who have to get benefit from different services of the bank. So as a first
interaction they have to open a new account with the bank.
I n t e r n s h i p R e p o r t | 10
To be a permanent customer first they have to open a new account. There is
also a classification of accounts based on which the types of accounts are
maintained. There are two classifications of the accounts. These are.
Type A accounts
For single, Joint personal and sole proprietorship accounts.
Type B accounts associations
For partnership, limited company, trusts, clubs
There are certain types of accounts which the customers can easily choose
form according to their own convenience and suitability. These are as follows.
1. Current accounts
2. Profit and Loss accounts (PLS)
3. Soneri savings (SS)
4. Basic Banking accounts (BBA)
6. Rate of
5. Term
Return p.a
7. 1 month 8. 8.00 %.
10. 9.00
9. 3 month
%.
12. 10.00
11. 6 month
%.
14. 11.00
13. 1 year
%.
16. 12.50
15. 2 years
%.
18. 13.00
17. 3 years
%.
19. Foreign Currency Account (FCA)
i. The FCA is Current/PLS account being dealt in foreign currency,

particulars are same as of Current or PLS account.
20. Cash Department:
a. Cash department is one of the most critical departments and it

encompasses the deposits of the bank and also of individual branches.
The Cash department of Soneri Bank limited works under the operation
department.
b. This department is given the complete responsibility of cash as a result

of transaction in local and foreign currencies. It is also responsible for
the book keeping of these transactions and the safe custody of cash.
This department is one of the most sensitive departments of the bank.
21. This department performs the main function:
a. Cash Receipts
b. Cash Payments
c. Cash receipts
d. In cash department depositors use deposit slip for depositing the

amount into their accounts. The officer checks if the deposit slip is
properly filled up containing title of account. Account number date and
amount in words and figures. Detail on both counter file and cash
receipt voucher should be the same. Cash is received by cash
receiving officer twice counted and matched with the deposit slip. The
cash details are written on the back of the deposit slip and are also
entered in cash receiving register and the cash received stamp is
affixed on the slip.
e. Cash payments
f. Soneri Bank deals with cash payments the process for payments of
cheques local and foreign currency is same. First the cheque is
presented by the customer to cash payment officer. He confirms that it
is drawn on the same branch and the particulars of cheque are
properly filled. One signature of the customer is taken on the back of
the cheque. Cheque is handed over the officer cash department for
security where officer checks the date, amount in figures and words.
After proper checking account is debited and cheque is cancelled by
the officer. It is posted in the system and posting stamp is affixed on it
and then cheque is handed over to the cash payment officer for
payment.
22. Remittance Department:

23. Remittance department is basically related to the
internal working of the bank. This department deals with following types of
working.
24. Pay Order
25. Online Transfer
26. Demand Draft
27. ATM
28. Debit cards
29. Credit cards
a. In the SBL the Remittance Department is headed by one person who is

responsible for looking after the accounts of the branch and forming
pay orders, Demand drafts, Telegraphic transfer. He has to make sure
at everyday that the branch is a balance, in my days there; there was
no one day that they had come across any problem of an unbalance.
b. Pay Order
c. Pay Order is a transferable instrument made by the bank, on account

of a customer, to pay on order the precise amount to the directed
person (payee). It is in the city area .The banks are not answerable of
any theft or any mishandling of the pay orders. Pay Order is always
drawn on the bank that has issued it.
30. Making of a Pay Orders
a. When a person requires a Pay Order, he is asked to complete the

prescribed application form in which the amount of pay order is to be
stated. Certain amount of commission and advance tax is charged on
issuance of pay order. After having the total amount deposited in the
bank (in cash or through cheque, in case of account holder), pay order
is issued in favor of the payee.
b. Like cheques, when pay orders issued by Soneri Bank Limited, are
presented in other banks to get them deposited in the payee’s
accounts, they comprise the outward clearing for those banks and
inward clearing for Soneri Bank Limited.
c. Online Transfer
d. One branch may send cash to another branch straightforwardly, with of

course, the permission of the head office. The usual process in such a
case is that the head office in its books should debit the receiving
branch and credit the sending branch. But in the books of the head
office it views. The transactions as returning the cash to the head office
and subsequently sending cash to another branch.
e. Demand Draft (DD)
f. Demand drafts are used for the transfer of the money between the
cities.
g. “A Demand Draft is a transferable instrument issued by the bank, on

account of a person, and drawn on its own branch in a precise city or
on the branch of a different bank in that city (in case bank doesn’t have
any branch there), demanding it to pay the specified amount to the
person named on it”.
h. Demand Drafts are used to make outstation payments or to transfer

money, out of the city. Hence, a Demand Draft is always made for a
detailed city.
31. Making of a Demand Draft
a. Assume a customer requests to provide him a Demand Draft made on

his account for a particular city like Karachi. Then, after having the total
amount (together with commission and advance tax) to be deposited
with application form, demand draft is issued in favor of the specified
person in Karachi (hypothetical) and is drawn on SBP Limited, Karachi
Branch. So, when this demand draft is presented by payee in any
bank, it constitutes the inward clearing of Soneri Bank Pakistan
Limited, Karachi Branch.
b. ATM
c. Soneri Banking Card offers convenient and 24-Hours-a-day, 365 days

a year access to ATMs across the country. When traveling within
Pakistan, use the Card at Soneri Bank’s own network of ATMs and
hundreds of ATMs displaying either the 1-link or M-Net symbols.
d. Debit Cards
e. Soneri debit Card /Banking Card may also be used to pay for purchase
/ Services made / availed from Merchants Outlets displaying ORIX
logo. Soneri Debit Card does not involve any repayments, interest
charges or monthly billing, as you are using customer’s own funds in
customer’s account.
32. Working of Remittance Department
a. All these methods work on same principle. This method involves

debiting main Soneri account and then crediting client’s accounts.
Changes are in form of symmetry or order of the operation. For
instance TT is used to transfer money electronically but it has been
replaced by online transfer on money. It has two types:
b. Advice and pay
c. In this method the customer is eligible to get the counter payment as

soon as he/she gets the instrument i.e. DD/PO etc.
d. Advice and credit
e. In this method the customer is not eligible to get the counter payment
instead the amount of instrument is directly credited to his/her account.
f. Clearing department is incomplete if IBC and OBC clearing schedules

are not mentioned. These to schedules are inter-bank and intra-bank
procedures which are performed on daily basis. The detail is given
below:
33. Outward Bills for Collection
a. When an instrument is drawn on a bank, which is located outside the

city, its proceeds can be collected through a mechanism called
Outward Bills for Collection (OBC).
34. Procedure:
a. All the cheques are received on one counter along with the paying slips
duly filled in properly containing particulars of cheques and account
holder. Counter folio of paying slip is handed over to the customer by
putting stamp for “cheque received for collection for Soneri Bank” on it
duly signed by officer. These cheques are scrutinized and cheques for
local clearing are separated from OBCs. Cheques for local clearing
are entered in Clearing Register, whereas cheques for collection are
entered in OBC register. OBC number is allotted to the cheque from
OBC register. Special crossing and bank endorsement stamps are
affixed on the cheque.
35. Inward Bills for Collection
a. If any other bank sends a cheque of Soneri Bank Limited, it is Inward

Bill for Collection. Soneri Bank remits money after checking the
balance of the customer account. The process of collection starts when
the cheques of Soneri Bank Ltd are received from other banks. Then
these cheques are sent to the Head Office Karachi, which sends the
cheques to SBP for clearing and get the confirmation of cheque and
credit advice. Main activity of clearing is performed by Head Office,
which contacts other banks through SBP.
36. Agriculture Department:
a. Agriculture department is a relatively new department and its goal is to

provide facility to medium sized formers to cultivate their lands and to
play their parts in the betterment of the country. Following agriculture
finance facilities are provided by Soneri Bank Limited at its selected
branches:
37. Production Loans:
a. Production loans are offered to meet the input and other working
capital requirements for farming, orchards and nursery, tunnel farming,
storage of raw material, transportation marketing grading and packing
etc., by farmers.
38. Development Loans:
a. Development loans are offered for the purchase of tractors, trolley,

thrashers, ploughs, cultivators, laser levellers, combine harvesters,
processing machinery, transport for delivery of dairy, poultry, fisheries.
Installation of tube-wells, turbine, land levelling, soil improvement, land
reclamation, seed processing units and for godowns, silos and cold
storages.
39. Livestock:
a. To meet the fixed cost and working capital requirements for cattle
farming, cattle feed units, dairy farming, poultry farming; poultry feed
units and fish farming.
40. Repayment Period:
a. Principal amount of Finance plus mark-up thereon is repayable

depending upon nature of business ranging from one to five years.
Revolving facility is also available under specific terms.
41. Mark-up Rate:
42. All Type of Agriculture Loans upto Rs. 100,000/- : 6M Kibor

+ 2%
43. Production Loan under Revolving Credit Scheme: 6M Kibor
+ 3%
44. Working Capital for Live Stock 6M Kibor
+3.5%
45. Development Loan (All kinds) : 6M Kibor + 4%
46. Credit Department:
a. Over the recent years credit department of any bank has got a vital
importance primarily because of the car finance. It is a philosophy in
banks that more the credit goes to the customers more will be the
credibility of the bank in front of the customers, condition being applied
that the financing gets along smoothly. The credit department has two
types of financing.
47. Consumer Financing
48. Commercial Financing
49. Consumer financing also comprises of following types of financing.
50. SONERI CAR FINANCE
51. SONERI GHAR FINANCE
52. SONERI PERSONAL FINANCE
53. Commercial financing consists of
54. Small and Medium enterprises
55. There are two main divisions of Credit division:
56. Consumer Financing
57. Commercial Financing
58. Consumer Financing:
a. Consumer financing has further three constituents:

59. Soneri Car Finance
60. Soneri Ghar Finance
61. Soneri Personal Finance
62. Soneri Generator Finance
63. Soneri Car Finance
64. Purpose of Finance
65. Purchase of brand new:
66. Un-registered cars for private use.
67. Un-registered light commercial vehicles for private use.
68. Eligible Borrowers
69. Salaried Persons, Self Employed Professionals, Business Persons
70. Financing Amount
71. For Cars upto 2000 CC: Rs. 1.0 Million
72. For Cars exceeding 2000 CC: Rs. 2.0 Million
73. Soneri Ghar Finance
74. Purpose
75. Purchase / Construction of Property for self-occupancy.
76. Extension / Renovation on self occupied residential Property.
77. Product Categories
78. Purchase of pre-constructed Residential Property.
79. Construction of residential property on self owned plot of land.
80. Extension / Renovation on self owned & occupied property.
81. Balance Transfer Facility (BTF) for any of the above finance.
85. Purchase Rs.Up to 10 Million
86. Construction Rs.Up to 10 Million
87. Extension / Renovation Rs.Up to 03 Million
88. Balance Transfer Facility Rs.Up to 10 Million
89. Soneri Personal Finance
91. To meet medical expenses for self or dependants of applicants.
92. To meet educational expenses of applicants children.
93. To meet travel expenses for self and family members. (e.t.c)
94. Product Categories
2. Maximum
1. Type
Financing
3. Clean Financing 4. Upto Rs. 0.5 Million
95. 5. Balance Transfer Facility Eligible
6. Upto Rs. 0.5 Million
(BTF) Borrowers
97. Soneri Generator Finance
99. For purchase of brand new Electric Power Generator to be installed at

residential / commercial / industrial property owned by the borrower.
103. Minimum Amount of Finance: Rs. 0.1 Million
104. Maximum Amount of Finance: upto Rs. 1.0 Million
105. Commercial Financing:

a. Commercial financing further caters:
106. Small and Medium Enterprises (SME)
a. Soneri Bank Limited, arguably at the forefront of commercial

excellence, has strengthened its product profile by introducing the
following cost effective innovative tailor made small and medium
enterprises (SMEs) financing options on flexible terms to its most
discerning customers need.
b. The Market segment for this business is primarily SMEs and the bank
stands committed to contribute in the process of national development
with an explicit focus in providing quality finance solutions.
107. SONERI SARMAYA SCHEME
108. SONERI AASAN SCHEME
109. SONERI TEJARAT SCHEME
110. The division between SME is as follows:
111. 112. Trad 113. Manufactur 114. Servi

ing ing ces
115. Sales 116. Not 117. Not more 118. Not
More than than 300M more than
300M 300M
119. Employ 120. 50 121. 250 122. 250
ees
123. Assets 124. 50 125. 100 Million 126. 50
Million Million
127. Import and Export Department:
a. Import and export department is closely tied with the foreign trade
department. Basically it is an extension of the foreign trade department
and whatever the bank has to offer in the foreign trade department is
carried out through the import and export department. The import and
export department works with the provision of following types of
services.
128. Advance payment
129. D/A or on credit
130. Cash against documents
131. Foreign Trade Department:
a. Specifically the FTD exists as a liaison between exporter and importer.

It issues LC’s comprising of guarantees, issuance of documents
including airway bills, bills of lading, E-Forms, exchange rates etc.
b. L.C commonly known as letter of credit or also documentary credit. In

most of the cases L.C is maintained for exports.
c. The basic purpose of an L.C is to issue sort of a guarantee on behalf of

an importer. Like if an importer asks for a shipment for which he or she
intends to pay late or on credit then obviously the exporter needs some
sort of guarantee that the importer will really give back his or her
money as promised. Here the banks play their role.
d. The bank which opens the L.C is usually on the importer’s end giving a
guarantee to the exporter’s bank that in case the importer fails to pay
the payment in the due time then the opening bank will pay on his or
her behalf. For opening an L.C there are certain requirements which
the banks take care of. These are:-
132. Invoices
133. Bill of lading or airway bill
134. Packing list
135. Inspection certification
136. Insurance cover Notification
a. Then it might also be the case that the opening bank which is opening
the L.C on the behalf of the importer does not maintain a sound image
in the banking environment or it operates in an environment that is
unstable like in a war inflicted country that its worthiness can be
doubted. So in such type of cases the banks acting on behalf of the
exporter may ask to indulge an advisory bank or negotiating bank
which is willing to give a guarantee on behalf of the opening bank.
137. Islamic Banking:
a. Islamic Banking is an emerging field in Pakistan and is gaining sound

reputation simultaneously with advance banking. In contrast to the
traditional banking it is based solely on Shariah. Soneri Bank offers
four different types of services in Islamic Banking.
138. SONERI JARI ACCOUNT (CURRENT A/C)
139. SONERI BACHAT ACCOUNT (SAVINGS A/C)
140. SONERI MUNAFA ACCOUNT (SAVING A/C)
141. SONERI MEAADI ACCOUNT (TERM DEPOSITS)
142. SONERI JARI ACCOUNT (CURRENT A/C)
a. Soneri Jari Account, on the basis of Qardh may be opened by

individuals, partnerships, Joint Account holders, Companies,
Corporate, Trusts e.t.c, with following unique facilities:
143. No limit for minimum or maximum balance.
144. No limit for minimum or maximum withdrawal amount within the

available balance.
145. Country wide cash deposit / withdrawal facility.
146. Personalized Cheque book facility with no restriction on number of

transaction.
147. Fund utilized by the bank in accordance with Shariah Principles under
the supervision of proficient Shariah Advisor.
148. SONERI BACHAT ACCOUNT (SAVINGS A/C)
a. Profit & Loss Sharing Soneri BACHAT Account may be opened by

Corporate, Trusts e.t.c, on the basis of Shariah Principles of
Musharaka with the following unique facilities.
149. Minimum amount for account opening Rs. 100/=.
150. Profit calculated on monthly average and distributed on quarterly basis.
151. Profit calculated on the basis of weightages for different tiers to benefit
higher balance with higher return.-Extra premium on deposits of Rs. 10 Million
and over.
152. Weightages declared at periodically intervals to be announced on the
web-site, and will be displayed on notice board.
153. Soneri Bachat account with special operational facilities of Current
Account.
154. SONERI MUNAFA ACCOUNT (SAVING A/C)

155. No Minimum amount for account opening.
156. Profit will be calculated on daily products.
157. Profit calculated on the basis of weightages for different tiers to benefit
higher balance with higher return.
158. Extra premium on deposits of Rs. 10 Million and over.
159. SONERI MEAADI ACCOUNT (TERM DEPOSITS)

160. Minimum deposit Rs.10,000/= for a fixed period of 1 month, 3 months,

6 months, 1 year, 2 years, 3 years and 5 years.
161. Profit payment at the option of client i.e., monthly, quarterly, half yearly,
yearly or on maturity.
162. Profit declared quarterly.
163. Net profit (after deduction of expenses & management fee) to be

shared on the basis of weightages.
164. Weightages on the basis of tenor and option of profit payment will be
announced quarterly.
165. In addition to the Departments stated above there are several other
additional services being provided by SBL. These are:
166. Other Services

167. Online Banking
168. On-Line Banking Services are available for all Chequing account
holders.
169. SERVICES:
170. Cash Payments of cheques drawn on any of our all branches.
171. Cash Deposits in to customers account maintained at any of our all

branches.
172. Balance inquiry.
173. Account statement production.
174. Soneri Saving Certificates
a. Soneri Bank's 3 years Soneri Savings Certificates provide investment

opportunities to small and medium income group investors,
Charitable /Benevolent Funds, Trusts, societies, Associations and
Clubs with an attractive return.
175. Salient features of Soneri Savings Certificate
176. Annualized Rates of expected Profit 11.50% p.a.
177. Certificates are issued for a fixed period of 3 years.
178. Profit paid on completion of 6 months from date of investment.
179. The certificates are issued in multiples of Rs. 10,000/-
180. Provisional Rates
181. Annualized rates of expected profit for different types of PLS deposits.
182. CERTIFICATES OF DEPOSITS
183. Term 184. %age

185. 3 years (Soneri Savings 186. 11.50
Certificates) % p.a.
187. Diamond Deposit Certificates
a. Soneri Diamond Deposit Certificates provide investment opportunities

to small and medium income group investors, Charitable / Benevolent
Funds, Trusts, Societies, Associations and Clubs with an attractive
return.
188. Salient features of Soneri Diamond Deposit Certificates
189. Certificates are issued for fixed periods of 1, 2 and 3 years.

190. Annualized Rates of expected Profit: from 11.00 % p.a. to 12 % p.a.
191. Profit paid at monthly intervals calculated from date of deposit.
192. The certificates are issued in multiples of Rs. 10,000/-
193. Financing facility upto 90 % of Deposit available.
194. Provisional Rates
195. Annualized rates of expected profit for different types of PLS deposits.
196. CERTIFICATES OF DEPOSITS
198. %ag
197. Term
e
200.
199. Diamond Deposit Certificates 201. 11.0
1 Year 0% p.a.
203. 11.5
202. 2 Years
0% p.a.
205. 12.0
204. 3 Years
0% p.a.
206. Golden Deposit Certificates
a. Soneri Bank’s 5 years Golden Deposit Certificates provide monthly

income based investment opportunities to small and medium income
group investors, Charitable/ Benevolent Funds, Trusts, Societies,
Associations and Clubs with an attractive return. Business Firms and
Corporate can also invest.
207. Salient features of Golden Deposit Certificates:
208. Annualized Rate of Expected Profit 10.25% p.a.(Effective from Nov 1,

2007. However deposits prior to Nov 1, 2007, shall be continue same rate up
to their respective maturity dates.)
209. Certificates are issued in multiples of Rs. 10,000/- for a fixed period of
5 years.
210. Soneri Premium Deposit
a. Cheque Free Soneri Premium Deposit is offered by Soneri Bank to

individuals (in single or joint names), Minors (to be operated by the
guardian), Charitable Institutions, Provident Fund and other funds of
benevolent nature, local bodies, Autonomous Corporations, Limited
Companies, Firms, associations, Educational Institutions, Clubs etc.
who have the intention of retaining their savings for a fixed period of 12
months thereby earning a most lucrative rate of return thereon. The
depositors have the option to reinvest the deposit automatically with or
without profit.
211. Minimum Deposit Amount: Rs.25, 000-

Annualized rate of Return (Provisional): 12% p.a.
Profit Payment Frequency: Annually at maturity of Deposit
212. Cheque Free Banking

213. No Check book
214. 300,000/ Per day
215. Time Saving
216. No Signature required
217. No charges Can be used at POS Terminal deployed branches
218. Lockers
a. Specially designed lockers of various sizes to meet the requirements of

applicants are available at our designated branches. The lockers may
be operated during the banking hours of the branch.
219. ELIGBILITY:
Only Account holders of our branches are eligible to apply for renting the Safe
Deposit Lockers.
220. ALLOTMENT OF LOCKERS:

221. A locker of the size of applicant’s choice shall be allotted subject to its
availability.
222. Bank’s prescribed License Agreement on Stamped Paper to rent the
Locker is required to be executed by the applicant with cost thereof payable
by the applicant.
223. Key Deposit money as per our Schedule of Charges in force is payable
by the renter. The Key Deposit is refundable when the locker is surrendered.
In case the key to the locker is lost, the key deposit shall be forfeited.
224. Telephone Banking
a. With Telephone Banking, customers can access all the information they
need without making a trip to the branch. This means no Parking to
find, no traffic to flight and no standing in line. At home, at work or on
the go, all they need is a touch-tone telephone, customer’s card
number and the T-PIN to access customer’s bank account, 24 hours a
day & 7 days a week.
225. ELIGBILITY:
a. If customers are having Soneri Banking Card, if they are maintaining a

Soneri Bank PKR Current or Savings account Single or Joint account
with either signatory authorized to operate the account, a further
supplementary card can also be issued to the second account holder.
All Soneri Banking Card holders use debit card facility.
226. AVAILABLE SERVICES:
227. Balance Enquiry
228. Today's Transaction by Voice
229. Instant statement of Account through Fax
230. Request for Computer Generated Statement of Account
231. Request for cheque book
232. Stop mark of lost Soneri Banking Card

233. Change customer’s T-PIN
234. Latest Forex Rates
235. Product Information
236. T-Pin Change
237. Learning as an Internee
a. While I was in Soneri bank, I observed that learning and infusion of

knowledge is not restricted to the upper echelons of power. I was
helped in every aspect and the staff was very supportive. In the course
of my six weeks of internship in Soneri bank I was rotated in all the
departments of the branch and was told every minute aspect of the
working of the routine banking procedures.
b. Starting with the accounts department I was told that the accounts are
the preface of the bank and the customers evaluate the bank on the
outcome of their experience of how their accounts are managed. I got
the experience of the account opening procedure and also how to
handle the account closing. Although at lower level but I got a chance
to audit the account forms. I also learnt different postulates required to
get started with the account.
c. Then I was shifted to the remittance department. This department can

be considered the heart of the internal operations of any bank. It
incorporates the internal working of the bank like IBC, OBC, ATM
operations and debit cards etc.
d. Then moving to the cash department matters was quite delicate. It is

because handling cash is quite sensitive matter but still I was given a
chance to spend some time in the cash department and got quite
comprehensive knowledge about cash payments and cash receipts.
e. Agriculture department was brief and I got hand on knowledge on how

agriculture financing is done.
f. In the Credit department I was shown a book containing the rules of

SBP which is the criteria for granting the loans to individuals and to
different enterprises. Financing is done only after it is allowed by the
regional head office in Lahore and I witnessed a case for car finance
which was declined by the RHQ.
g. Then I attended the foreign trade department. It is a busy department

given the working and interaction with international institutions. Here I
was familiarized with E-forms, LC, lodgment of payment of advance
and FDBC etc. I also got knowledge how to keep record of daily rates
of foreign currencies.
h. I have to admit that learning and transfer of knowledge at Soneri bank

is quite easy and what I liked best about this bank is that internships
are not restricted just to those who have some connections inside and
also there are chances to be the part of this institution as I have seen
an internee to be accepted as an officer in the same branch. So it was
really an honor and pleasure to work for some weeks and to get an on
hand knowledge about the banking environment.
238. SWOT Analysis
a. Following are some points of strengths and weaknesses for internal

environment and opportunities and threats for external environment
respectively.
239. Strengths
240. Supportive environment for learning: As mentioned in the report,
environment in Soneri in Soneri Bank is conducive for learning and as an
internee I was given full support and encouraged to diffuse the knowledge
with my learning capabilities. Anyone wanting to be blended in a professional
banking environment can be immensely benefited by the Soneri bank’s
professional environment. More opportunities for career development thus
resulting in more dedicated work force.
241. Dedicated banking for SME sector: Soneri bank pays special attention
to the SME sector thus resulting in a more professional and focused approach
for the profound sector. So there is more to learn and serve for this important
sector.
242. Reaching far distant lands like Northern areas thus grabbing first
mover advantage: First mover advantage for any organization in any field is
the key to become market leader. Same goes for Soneri bank because it has
ventured in the northern areas before any other bank and certainly this
venture gets Soneri bank a higher position and special position in the minds of
people.
243. Job rotation as a periodic practice thus making the staff knowledgeable
about all fields: Job rotation for the staff in Soneri bank is a regular practice. It
gives the employees insight in all aspects of general banking thus making
them quite comprehensive about the minute details to be an effective banker.
244. Weaknesses
245. Less effective software: One of the most visible weaknesses is the
software. Not that the software itself is faulty, but it becomes less effective
with the often wavering link with the head office. If a customer returns
because he or she was not entertained is definitely not in favor of any
organization. So attention should be given to the matter in hand.
246. Broken down on line links: It is same problem as mentioned earlier.

Wavering link often stops the entire working thus resulting in nothing but to
wait for the link to become effective again. So of being idle the link should be
upgraded as a first priority because broken links makes a no. of services
irresponsive.
247. Broken down ATM network: This is also a staggering problem. ATM’s
have become a most essential facility of all the banks and a huge no. of
people gets benefit from them. But it is obviously annoying to see an ATM that
is shut out. It may be a problem for the bank in this age of competition.
248. Relatively less scattered global network: When other banks are
venturing in the global network Soneri bank is still falling short of an
expansion in the global network. Like mass production, presence is more
places may result in an opportunity to compete with other institutions and to
make a distinguished place in minds of customers. There is still a huge gap in
getting benefit from this aspect.
249. Opportunities
250. Establishing foreign branch network: As mentioned earlier opening new
branches in abroad will definitely give Soneri bank more insight into the global
markets thus making it more responsive to the latest trends in banking.
251. Capitalizing on information technology: I.T is booming in the current

age, so besides taking all measures transfusing I.T in all fields will definitely
give Soneri bank an edge for providing quality services.
252. Extension of serving markets: This is in reference to the above

mentioned point. If the bank is present in more locations it will definitely give
an opportunity to get benefited by the local responsiveness phenomenon.
253. Increasing the no of products and services related to online banking:

As it is an age of I.T, more products easily attainable by the customers over
Internet, more will be the credibility of the bank in their minds as a quality
service provider.
254. Threats
255. Increasing no of private and international banks: Recently no of new
banks have ventured in Pakistani banking industry and also there have been
a no of acquisitions which have stiffened the competition. So it may be difficult
to be a distinguished organization because perception precedes action and
amongst all the tough competition it will be a challenge to formulize a
favorable perception in the minds of potential customers.
256. Advanced and sophisticated software used by other banks: Software is

the core of banking these days. Like Habib bank uses Misys (Management
Information System) and National bank uses CAMS (Computer asset
management system). More effective soft ware will ultimately lead to better,
effective and efficient banking solutions. So unless effective and
comprehensive software is not obtained competing with other banks will be
difficult.
257. Strict focus on SME sector: Soneri bank pays special attention to the
SME sector and it is a healthy practice but other sectors also need to be given
proper attention and priority as well because attention in one sector and
negligence in the other might v\create an imbalance.
258. Unstable economic condition: Taking into consideration the recent

economic turmoil that has shaken the economy of whole world, all banks need
to be careful to be vigilant for any uncertain condition.
259. Financial Analysis
260. Ratio Analysis:

a. In finance, a financial ratio or accounting ratio is a ratio of two selected
numerical values taken from an enterprise's financial statement. There
are many standard ratios used to try to evaluate the overall financial
condition of a corporation or other organization. Financial ratios may be
used by managers within a firm, by current and potential shareholders
of a firm, and by a firm's creditors. Security analyst use financial ratios
to compare the strengths and weaknesses in various companies. If
shares in a company are traded in financial markets, the market price
of the shares is used in certain financial ratios.
261. Financial ratios allow for comparisons
262. Among companies
263. Among industries
264. Among the different time periods for one company
265. between a single company and its industry average
a. The ratios of firms in different industries, which face different risks,

capital requirements, and competition, are not usually comparable.
b. Financial ratios quantify many aspects of a business and are an

integral part of financial statement analysis. Financial ratios are
categorized according to the financial aspect of the business which the
ratio measures. Liquidity ratios measure the availability of cash to pay
debt. Activity ratios measure how quickly a firm converts non-cash
assets to cash assets. Debt ratios measure the firm's ability to repay
long-term debt. Profitability ratios measure the firm's use of its assets
and control of its expenses to generate an acceptable rate of return.
Market ratios measure investor response to owning a company's stock
and also the cost of issuing stock.
c. Now there are some the calculation of the ratios which are shown in
the tabular form below:
266. Ratios 267. 2006 268. 2007 269. 2008

270. Liquidit 271. 272. 273.
y Ratios
274. Current 275. 1.34 276. 1.07 277. 1.53
Ratio
278. Quick 279. 0.52 280. 0.49 281. 0.88
Ratio
282. Working 283. 4020 284. 4884 285. 39040
Capital 716 922 081
286. Sales to 287. 1.38 288. 1.28 289. 1.20
working capital
290. Leverag 291. 292. 293.
e Ratios
294. Interest 295. 2.40 296. 0.21 297. 1.48
Earned
298. Debt 299. 4.51 300. 9.13 301. 9.14%
Ratio % %
302. Debt to 303. 0.93 304. 0.93 305. 0.91
equity Ratio
306. Profitab 307. 308. 309.
ility Ratios
310. Net 311. 0.56 312. 0.52 313. 0.24
Profit Margin
314. Return 315. 1.47 316. 1.36 317. 1.89
on Assets % %
318. Operatin 319. 44.9 320. 44.1 321. 46.19
g Income 0% 7% %
Margin
322. Operatin 323. 2.76 324. 2.92 325. 2.51
g Asset
Turnover
326. Sales to 327. 2.87 328. 2.91 329. 2.63
Fixed assets
330. Return 331. 21.9 332. 17.5 333. 19.2%
on Equity % %
334. Gross 335. 31.9 336. 30.8 337. 30.60
Profit Margin 3% 9% %
338. Market 339. 340. 341.
Ratios
342. Dividend 343. 0.10 344. 0.08 345. 0.11
Per Share 4
346. Earnings 347. 3.29 348. 2.43 349. 1.70
Per Share
a. Soneri Bank declared PAT of Rs 1 billion (EPS: Rs 2.43) in FY07-08

compared to Rs 0.985 billion (EPS: Rs 2.39) in FY06 reflecting a
positive growth mainly due to upsurge in non-interest income. Net
interest income grew by 9.6% to Rs 1.93 billion in FY07 over Rs 1.76
billion in FY06 due to an increase of PKR 4.7 billion in net advances of
the bank along with a higher interest rate scenario. The growth in
advances was 13% in 2007-08, which helped the bank to maintain its
growth momentum. In the year, the provisions increased by almost six
folds from 36 million (2006) to 234 million (2007-08).
b. Noninterest income augmented by 41.5% to an amount of 1,064 million

which is the major contributor to overall increase in profit before tax
(1,476 million) despite of Non Performing Loans provisioning. This
helped the bank to maintain its profitability. The non-interest income
increased by PKR313 million during the period ended Dec-2007-08.
c. The profit after tax has grown by 1.5% in the year 2007-08 as
compared to 7.1% and 41.4% in 2005 and 2006 respectively. The profit
trend has been falling in last few years. The falling profitability is in line
with the industry, but the Soneri is severely affected than others.
Considering 2007-08, the return on assets stood at 1.36% while the
industry enjoyed a 2% Return on Assets. As compared to the industry
(23% Return on Equity), the Soneri had a Return on Equity of 16.37%
which is way less than the competing banks. The bank did not pay
cash dividends; shareholders were given the option to accept bonus
stock of approximately 30% (99million shares).
d. The bank deposits have been growing. In 2007-08 alone, these

recorded a growth of 13.5% that inflated the deposits to Rs 60 billion
(2006: Rs 53 billion). This was the period when the banks didn't make
high profits like the previous years. However, since the tightening of the
monetary policy in 2006, the interest rates on deposits have increased,
thus shrinking the spread that the sector had been enjoying. Moreover,
budgetary measures along with monetary policy are all set to further
decline the banking sector's spread in FY08.
e. The bank's assets have also grown to PKR76.8 billion in 2007-08, a

growth of 8.7% (2006: Rs 70.7 billion). The profits again have not been
able to meet the assets growth. Resultantly, the Return on Assets has
declined from 1.47% in 2006 to 1.36% in 2007. Compared to the
industry average of 2.1%, Soneri Bank lacks behind by a fair margin. In
line with the sector's trend, the investments have shown a great
increase as compared to advances.
f. The bank issued new shares worth PKR 997 million. This equity
injection was done to meet the reserve requirements of the SBP and to
finance its expansion plans. Overall, the bank's equity grew by 27.8%
in 2007 to PKR 6.61 billion.
350. FUTURE OUTLOOK:
a. During the year 2008 the bank has plans to expand is network of
branches with focus on small and medium size business to enhance its
market share. Taking an industry look the profit margins are likely to
further squeeze as the funding costs will rise. Furthermore, the lending
rates are likely to stay high in line with tight monetary by central bank.
Consequently, the profitability of Soneri is also likely to show a
declining trend. The budgetary and monetary measures like Federal
Excise Duty on banking services increasing from 5% to 10%, increase
in National Saving rates by 2%, increase in discount rate, frequent
Open Market Operations will all result in a decline in profitability for the
sector.
351. Implications of Internship on my career
a. I think that internships are the preview of how crucial a professional

working environment is going to be. By doing internships one can form
their perception and a mindset that how he or she is going to adjust in
the professional environment. Also internships are one of the ways to
show the employers that one can be a valuable asset for an
organization.
b. I have felt during my six weeks of internship that it has helped me to be

vigilant for what awaits in the practical world. I have seen how things
are carried out professionally. To be part of a banking environment I
have gained quite an insight of how important and crucial banking can
be. During the internship I was moved among all departments. This
rotation has helped me a lot to form an impression of how to prepare
myself to work there if I am given an opportunity to a part of them.
c. Also Internships give one sort of a guide line whether to set an

organization as a career path or not. By doing this internship I have
formed my opinion that I can choose banking as a prospective career. I
can now stream line my intentions and efforts to be a part of a
professional banking environment.
d. Internships Are also away to self analyze one’s true potential and level
of efforts one can exert to work professionally. After spending six weeks
in the internship, I think that I can opt banking and I hope that I can
also apply for the banking field. So self evaluation for my career has
been achieved by doing these six weeks internship.
e. Concluding the matters I hope that internships are quite grave in

pointing out areas of interests, areas of specialization and plucking
ones true potential out for a job. I sincerely hope that now my efforts
will be more streamlined, organized and put together to apply for the
banking field and later in my career it can be beneficial to prepare
myself for what awaits in the professional and practical world.
352. Recommendations
a. After passing the time in the bank I have felt that one of the biggest
weak points of Soneri bank is its software called sonaware.net. It is
because this software is newer version of the old software called
Sonaware. After implementation of this software there is often a break
down resulting because of the break in link. This breakage of link sort
of paralyses the entire working making long pauses in the accounts
department, remittance department and so on.
b. Also there is a problem in the ATM network of the bank. During my

internship I have seen many times the broken down ATMs. Obviously it
turns the customers away.
c. So in response to above stated problems and to some other restraints

following are some recommendation.
353. Improvement of the Software: - As it has been mentioned many times

before that in this digital age software and I.T are becoming more important
for day to day activities. So if a more comprehensive and dynamic software is
adopted it will surely help to grasp the attention of quality seeking customers.
354. Up gradation of the ATM network: - It is evident that ATM’s are the most
crucial and dynamic form of modern banking and now a days, a bank without
offering the facility of ATM is not going to stand in the stiff competition. So
Soneri bank needs to cater the needs of the customers and the ATM network
needs to be improved.
355. Increase in the number of branches both in rural and urban areas to
cater the needs of ever increasing no of potential clients: - More branches
need to be opened. Obviously suitability and other factors need to be
considered but one can never pluck the fruit out if not try for it. So unless
more branches are not opened more benefits cannot be obtained.
356. Better and effective marketing: - I have felt that Soneri bank is not very
much into advertisement of its services and products. In this age of
competition and mass media advertisement it is hard for you to be prominent
and distinguished. So unless an effective marketing is not done people will fail
to notice an organization even exists.
 Focusing the banking not only to SME but on other potential areas as well: - It
will be favorable to extend the circle of services to more areas of serving.
Because mass production ideas also can be applied to the services sector as
well.
Conclusion
To summarize the things I would like to say that in a short span of time Soneri
bank has been successful in achieving a land mark amongst all private banks of
Pakistan. It started its operations in 1992 as public limited company with paid up
capital of Rs.300 (M). Now with its focus on the SME sector it has been successful in
grabbing attention of a lot of potential customers. Also it is a bank with a lot of
promises for new generation who want to choose banking as a career. Performance
for the sake of performance is entertained and every individual is given opportunity
to ascend to higher levels of their career by taking the test of Soneri bank which if
passed is a guarantee to be appointed directly as OG-2 which is a healthy practice
for promoting banking. Also with a less crowded management and board of directors
there are fewer clashes of interests thus resulting in whole and unified efforts for the
betterment of the bank. So in the end I just want to say that Soneri bank is a good
place to be a banker and to excel in the banking field with its promising facilities and
services to the public.
Glossary
SBL Soneri Bank limited

KIBOR Karachi Interbank offer rate
L.C Letter of Credit
ATM Auto Teller Machine
SS Soneri Savings
BBA Basic Banking Account
SBP State Bank of Pakistan
PACRA Pakistan credit rating agency
PLS Profit and Loss sharing Account
TDA Term Deposit Account
FCA Foreign Currency Account
E-Form Export Form
CNIC Computerized National Identity Card
NADRA National Data Base and Registration Authority
DD Demand Draft
TT Telegraphic Transfer
PO Pay Order
PKR Pakistani Rupee
PIN Personal Identification Number
POS Point of Sale
BTF Balance Transfer Facility
SME Small and Medium Enterprise
FTD Foreign Trade Department
GSM Global System for Mobile communications
OBC Outward Bills for Collection
IBC Inward Bills for Collection
NIFT National Institute of Facilitation Technology
RHQ Regional Headquarters (Lahore)
COK Central Office Karachi
FDBC Foreign Direct Bills for Collection
SWOT Strengths, Weakness, Opportunity and
Threats
PAT Profit after Taxation
Bibliography
Web-Sites
www.Soneri.com
www.google.com
Books
 Financial Institution in Pakistan by Khawaja Amjad Saeed.
 Manual of Banking Laws by A.W. Chaudhary
References
1. Mr. Chaudhry, Zaheer
2. Mr. Salam, Saqib

3. Mr. Bukhari, Najam
4. Mr. Hussain, Shaukat
Index
Annexure 1: Internship Certificate
Annexure 2: Account Opening Form 1
Annexure 3: Account Opening Form 2
Annexure 4: Debit & Credit Vouchers
Annexure 5: Annualized PLS rates
Annexure 6: KYC
(Know Your Customer)
Annexure 7: Balance Sheet

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COMSATS Institute of Information Technology, Lahore

The concept of banking was formally and initially presented by Knights

Chief Executive Officer

Directors Legal Advisor

Audit Committee REGISTRAR AND SHARE TRANSFER AGENT

Mr. Nooruddin Feerasta (Chairman) THK ASSOSIATES (PRIVATE) LTD.,

Company Secretary UAN: (021) 111-000-322

Top Level Management

Assistant International Advances Head Cashier Agriculture

Departments in Soneri Bank

6. Import & Export

Now each of the above departments will be discussed briefly.

For single, Joint personal and sole proprietorship accounts.

Type B accounts associations

For partnership, limited company, trusts, clubs

i. The FCA is Current/PLS account being dealt in foreign currency,

20. Cash Department:

a. Cash department is one of the most critical departments and it

b. This department is given the complete responsibility of cash as a result

21. This department performs the main function:

d. In cash department depositors use deposit slip for depositing the

22. Remittance Department:

24. Pay Order

25. Online Transfer

26. Demand Draft

28. Debit cards

29. Credit cards

a. In the SBL the Remittance Department is headed by one person who is

c. Pay Order is a transferable instrument made by the bank, on account

30. Making of a Pay Orders

a. When a person requires a Pay Order, he is asked to complete the

d. One branch may send cash to another branch straightforwardly, with of

e. Demand Draft (DD)

g. “A Demand Draft is a transferable instrument issued by the bank, on

h. Demand Drafts are used to make outstation payments or to transfer

31. Making of a Demand Draft

a. Assume a customer requests to provide him a Demand Draft made on

c. Soneri Banking Card offers convenient and 24-Hours-a-day, 365 days

32. Working of Remittance Department

a. All these methods work on same principle. This method involves

b. Advice and pay

c. In this method the customer is eligible to get the counter payment as

d. Advice and credit

f. Clearing department is incomplete if IBC and OBC clearing schedules

33. Outward Bills for Collection

a. When an instrument is drawn on a bank, which is located outside the

35. Inward Bills for Collection

a. If any other bank sends a cheque of Soneri Bank Limited, it is Inward

36. Agriculture Department:

a. Agriculture department is a relatively new department and its goal is to

37. Production Loans:

38. Development Loans:

a. Development loans are offered for the purchase of tractors, trolley,

40. Repayment Period:

a. Principal amount of Finance plus mark-up thereon is repayable

41. Mark-up Rate:

42. All Type of Agriculture Loans upto Rs. 100,000/- : 6M Kibor

46. Credit Department:

47. Consumer Financing

48. Commercial Financing

50. SONERI CAR FINANCE

51. SONERI GHAR FINANCE

52. SONERI PERSONAL FINANCE